KNOWLEDGE

WORK SYSTEM
DigitalDivas
Group 6
 OBJECTIVES
By the end of this presentation, we should be
able to ;
 Define knowledge work systems (KWS)
 Give characteristics of KWS
 Give components of KWS
 Give examples of KWS
 ​State the importance of knowledge work systems
 State the challenges of knowledge work systems
KNOWLEDGE WORK
SYSTEMS. 3

WHAT ARE KNOWLEDGE WORK

SYSTEMS?

Knowledge work systems are information

systems that help in the creation, organization,
and dissemination of knowledge. It is designed
to help knowledge workers such as researchers
to execute task well by providing them with
tools and resources.
 STRUCTURE OF
KNOWLEDGE WORK
SYSTEMS
 Data and
Information
Resources:

Integration
Knowledge
with External
Repositories
Systems

Knowledge
Security and
Access Control Work Decision
Support Tools
System

Collaboration
User Interfaces
Features

Document
Management
Systems (DMS)
CHARACTERISTICS OF
KNOWLEDGE WORK
SYSTEMS
 KNOWLEDGE WORK SYSTEMS 7

•Decision Support: KWS often provide decision support tools to help

knowledge workers analyze information and make informed decisions.
•Collaboration: These systems facilitate collaboration among individuals
or teams, allowing them to share and contribute to knowledge creation.
•Document Management: KWS typically include features for managing
and organizing documents, making it easier for users to access relevant
information.
•Knowledge Deposits: They often incorporate deposits where
information, expertise, and best practices can be stored and retrieved.
 COMPONENTS OF
KNOWLEDGE WORK
SYSTEMS
 9
KNOWLEDGE WORK SYSTEMS

 Data and Information Resources: This can include

databases, documents, and multimedia content to help
integrate knowledge into work.
 Knowledge Repositories: Centralized storage for
information and documents that can be easily accessed by
knowledge workers.
 Decision Support Tools: Tools such as data analysis
software, modeling tools, and visualization aids that assist in
decision-making
 Collaboration Tools: Platforms for communication, file
sharing, and collaborative work among team members.
 EXAMPLES OF
KNOWLEDGE WORK
SYSTEMS.
 KNOWLEDGE WORK SYSTEMS
11

Computer-aided Design System; it helps designers

digitally create 2D and 3D models of projects eg;
AutoCAD, Onshape, etc.
Virtual reality systems; these systems create computer
generated environments with scenes that appear real
making the user immersed in their surroundings. It helps
businesses visualize products or spaces without using
prototypes.
Analysis data software; it is used to examine data in
order for it to be understood and implemented in business.
 IMPORTANCE OF
KNOWLEDGE WORK
SYSTEMS
KNOWLEDGE WORK SYSTEMS 13

Increase Productivity ;

Increase Profitability;

Improved Decision-making;

Efficient Collaboration;
 CHALLENGES OF
KNOWLEDGE WORK
SYSTEMS
KNOWLEDGE WORK SYSTEMS 15

 THERE IS DIFFICULTY IN THE INTEGRATION OF

KNOWLEDGE WORK SYSTEMS(KWS) INTO OTHER
INFORMATION SYSTEMS.
 REQUIREMENT OF SKILLED PERSONNEL TO OPERATE
KWS
 DIFFICULTY IN ACCESSING FILES
 IT CAN BE EXPENSIVE OPERATING AND MAINTAINING
KWS
Presentation title 16

PLAN FOR PRODUCT LAUNCH

PLANNING MARKETING DESIGN STRATEGY LAUNCH

Deploy strategic
Disseminate Foster holistically
Synergize scalable Coordinate e- networks with
standardized superior
e-commerce business applications compelling e-
metrics methodologies
business needs
 17

TIMELINE

SEP 20XX NOV 20XX JAN 20XX MAR 20XX MAY 20XX

Synergize scalable Disseminate standardized Coordinate e- Foster holistically Deploy strategic

e-commerce business applications superior methodologies networks with
metrics compelling e-
business needs
Presentation title
HOW WE GET THERE
ROI
• Envision multimedia-based
expertise and cross-media
growth strategies
• Visualize quality intellectual
capital
• Engage worldwide
methodologies with web-
enabled technologies
NICHE MARKETS
• Pursue scalable customer
service through sustainable
strategies
• Engage top-line web
services with cutting-edge
deliverables
18
SUPPLY CHAINS
• Cultivate one-to-one
customer service with robust
ideas
• Maximize timely
deliverables for real-time
schemas
Presentation title 19

SUMMARY
At Contoso, we believe in giving 110%. By using our next-generation data
architecture, we help organizations virtually manage agile workflows. We thrive
because of our market knowledge and great team behind our product. As our CEO
says, "Efficiencies will come from proactively transforming how we do business."
THANK YOU

Mirjam Nilsson​
mirjam@contoso.com
www.contoso.com
THANK YOU

Mirjam Nilsson​
mirjam@contoso.com
www.contoso.com
AGENDA
Introduction​
Primary goals
​Areas of growth
Timeline
​Summary​
Presentation title 23

INTRODUCTION
At Contoso, we empower organizations to foster collaborative thinking to further
drive workplace innovation. By closing the loop and leveraging agile frameworks, we
help business grow organically and foster a consumer-first mindset.
PRIMARY GOALS
Annual revenue growth
Presentation title 25

AREAS OF GROWTH

B2B Supply chain ROI E-commerce

Q1 4.5 2.3 1.7 5.0

Q2 3.2 5.1 4.4 3.0

Q3 2.1 1.7 2.5 2.8

Q4 4.5 2.2 1.7 7.0

 26

“ BUSINESS OPPORTUNITIES ARE

LIKE BUSES. THERE'S ALWAYS

”
ANOTHER ONE COMING.
Richard Branson
Presentation title 27

MEET OUR TEAM

TAKUMA HAYASHI MIRJAM NILSSON FLORA BERGGREN​ RAJESH SANTOSHI​

President Chief Executive Officer Chief Operations Officer VP Marketing
 28

MEET OUR EXTENDED TEAM

TAKUMA HAYASHI MIRJAM NILSSON FLORA BERGGREN​ RAJESH SANTOSHI​

President Chief Executive Officer Chief Operations Officer VP Marketing

GRAHAM BARNES ROWAN MURPHY ELIZABETH MOORE ROBIN KLINE

VP Product SEO Strategist Product Designer Content Developer
Presentation title 29

PLAN FOR PRODUCT LAUNCH

PLANNING MARKETING DESIGN STRATEGY LAUNCH

Deploy strategic
Disseminate Foster holistically
Synergize scalable Coordinate e- networks with
standardized superior
e-commerce business applications compelling e-
metrics methodologies
business needs
 30

TIMELINE

SEP 20XX NOV 20XX JAN 20XX MAR 20XX MAY 20XX

Synergize scalable Disseminate standardized Coordinate e- Foster holistically Deploy strategic

e-commerce business applications superior methodologies networks with
metrics compelling e-
business needs
 31

AREAS OF FOCUS
B2B MARKET SCENARIOS CLOUD-BASED OPPORTUNITIES

• Develop winning strategies to keep ahead • Iterative approaches to corporate strategy

of the competition • Establish a management framework from
• Capitalize on low-hanging fruit to identify the inside
a ballpark value
• Visualize customer directed convergence
Presentation title
HOW WE GET THERE
ROI
• Envision multimedia-based
expertise and cross-media
growth strategies
• Visualize quality intellectual
capital
• Engage worldwide
methodologies with web-
enabled technologies
NICHE MARKETS
• Pursue scalable customer
service through sustainable
strategies
• Engage top-line web
services with cutting-edge
deliverables
32
SUPPLY CHAINS
• Cultivate one-to-one
customer service with robust
ideas
• Maximize timely
deliverables for real-time
schemas
Presentation title 33

SUMMARY
At Contoso, we believe in giving 110%. By using our next-generation
data architecture, we help organizations virtually manage agile workflows.
We thrive because of our market knowledge and great team behind our
product. As our CEO says, "Efficiencies will come from proactively
transforming how we do business."
THANK YOU
Mirjam Nilsson​
mirjam@contoso.com
www.contoso.com