Professional Documents
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Chapter 5 - Warehousing Management
Chapter 5 - Warehousing Management
Chapter 5
Warehousing management
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Contemporary logistics, Murphy (2015) & International logistics, Pierre David (2011)
Topic areas
Warehousing
Warehousing functions
Location decisions
Types of warehousing
Warehouse activities
Warehouse layout options
Operational issues in warehousing
Warehouse as a marketing tool
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Warehousing
Warehousing refers to that part of a firm’s logistics system that stores products (raw
materials, parts, goods-in-process, finished goods) at and between points of origin and point
of consumption
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Warehousing
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Warehousing functions
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Warehousing functions
Accumulating (as referred to as bulk making): bringing together similar stocks from
different sources
Allocating (as referred to as bulk breaking): breaking larger quantities into smaller
quantities
Assorting: building up a variety of different products for resale to particular customers
Sorting out: separating products into grades and qualities desired by different target market
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Location decisions
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Location decisions
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Location decisions
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Location decisions
Based on function:
+ Warehouse
+ Distribution centers
+ Cross-docking
Based on ownership
+ Owning warehousing space – private warehousing
+ Renting warehousing space – public, contract, multiclient warehousing
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Types of warehousing
Warehouse: emphasize the storage of products, and their primary purpose is to maximize the
usage of available storage space
Distribution centers: emphasize the rapid movement of products through a facility, and thus
they attempt to maximize throughput (the amount of product entering and leaving a facility
in a given time period)
Cross-docking: the process of receiving product and shipping it out the same day or
overnight (less than 24 hours) without putting it into storage
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Types of warehousing
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Types of warehousing
Public warehousing: rents space to any company seeking it, and the warehouse operates
using its own employees and systems. For the user, a public warehouse is a variable cost.
A contract warehouse is owned by the company using the space, but managed by another
company that uses its own employees and systems to manage it.
A private warehouse is owned and operated by the company using it, and it employs its own
personnel and uses its own systems.
Multiclient warehousing: mixes attributes of contract warehousing and public warehousing
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Warehouse activities
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Warehouse activities
Warehouse receiving:
Chronologically, the first activity in a warehouse.
The supplier should be informed of:
• The correct pallet size so that goods do not need to be transferred from one pallet to
another
• The markings and other labeling requirements of the warehouse
• The time at which goods can arrive
Warehouse personnel then inspect goods on arrival, and check quantities against the
purchase order, before placing the goods in storage.
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Warehouse activities
Warehouse storage:
Storage is the most significant aspect of a warehouse. Goods can be placed:
• On the floor of the warehouse, in small stacks
• On low racks
• On high racks
• On rolling racks
• On vertical racks
Several less common options can also be used.
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Warehouse activities
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Warehouse activities
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Warehouse activities
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Warehouse activities
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Warehouse activities
Barcode picking: the forklift operator reads the display that instructs
him of the next pick, which he confirms with the barcode scanner on
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the right.
Warehouse activities
Voice picking: the headset tells the picker the item and the quantity, and
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the picker confirms his selection by voice.
Warehouse activities
Light picking: the display tells the picker the location of the
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pick and the quantity needed.
Warehouse activities
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Warehouse activities
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Packaging the goods before shipment.
Warehouse activities
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The shipping area where packages are staged before being loaded.
Warehouse activities
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Warehouse activities
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Some light assembly or kitting being performed in a warehouse.
Warehouse layout options
Warehouse managers organize their storage areas according to variations of the A-B-C rule.
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Warehouse layout options
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Warehousing operations
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Warehousing operations
Safety considerations
• Warehousing safety can be influenced by governmental regulations
• Safety standards have been set for warehousing equipment and operations, frequently
inspected by authorized institutions (i.e. trained, certificate)
• Warehousing safety considerations include: employee, property and motor vehicles
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Warehousing operations
Hazardous materials
• Hazardous materials: is any item or agent which has the potential to cause harm to humans,
animals or the environment, either by itself or through interaction with other factors
• Shipping documents are required to indicate the hazardous nature of materials being
transported (noted warnings on shipping documents when leaving warehouse)
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Warehousing operations
Warehousing security
The two primary security concerns in a warehouse are theft and physical damage to the goods
during handling:
• Theft can be prevented by screening all employees and visitors and by implementing
processes that reinforce security; one employee unloads a truck, another counts the goods.
• Physical damage to the goods can be reduced with good maintenance practices (cleanliness,
lights, equipment upkeep) and with proper training of employees.
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Warehousing operations
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Warehousing operations
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Warehouse as a Marketing tool
Warehouses reduce lead times and allow a company to provide faster delivery to its
customers
Warehouses can provide value-added services to customers.
Warehouses are an integral part of the international supply chain.
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