BUSN20016 – Research in Business

Title: Investigating the influence of employee job

satisfaction in the information technology sector in
Thimphu, Bhutan
 Problem statement

• Studies on the Indian Technology sector have revealed that employee satisfaction is currently at a moderate level (Prasad et al., 2020).
• However, based on the role and responsibility of professionals, the satisfaction rate varies as Release Engineers have demonstrated a
slightly lower satisfaction than iOS developers (BS Web Team, 2023).
• In the case of Infosys, the adoption of transformational leadership has demonstrated a 91% job satisfaction rate (Infosys, 2024) (Infosys,
2023).
• Researcher Sunarsi et al., (2019) found that abusive leadership behaviour always affects employee satisfaction and leads to turnover
intention.
• Researcher Moghadam, Mohammadi & Bazaey (2020) has informed that both transformational and transactional leadership are critical for
employee job satisfaction in technology industries.
 Research Aim and Objectives.

Aim:
• The research aims to investigate the employee job satisfaction in the Information Technology sector in Thimphu.

Objective:
• To identify the elements of Information Technology sector in Thimphu.
• To identify Information Technology firms that are adopting employee job satisfaction improvement.
• To evaluate the issues, influence the job satisfaction in the Information technology sector in Thimphu.
• To recommend strategies to the Information technology firms for adopting improving employee job
satisfaction.
 Research methodology

Research Methodology
• The research will opt for qualitative methodology because to evaluate transformational leader’s impact on employee satisfaction in the
industry, textual data is required rather than numerical data ( Gilad, 2021).
Research Design
• The exploratory research design will be used in the research.
Secondary data sources
• https://medium.com/the-enterprise-diary/top-5-transformational-leaders-in-india-80d64819fc61
• https://www.business-standard.com/industry/news/tech-employees-most-satisfied-with-their-jobs-least-likely-to-switch-123061600277_1.ht
ml
• https://www.setmycoach.com/blog-detail/blog=MTc0
• https://hr.economictimes.indiatimes.com/news/trends/leadership/high-tech-to-human-tech-become-a-transformational-leader/89038833
Method of data collection
• Secondary data collection methods will be performed by using government reports, industrial articles, business reports and blog posts to
overcome cost and time constraints (Mazhar et al., 2021).
Sourcing of data
• Datasets will be sourced from government reports, online blogs, industry reports, business reports and other forms of secondary sources
available in Google.
Data analysis method
• Then the thematic data analytics method will be considered for analysing the datasets (Maguire & Delahunt, 2017).
 References

BS Web Team, (2023). Tech employees most satisfied with their jobs, least likely to switch.
https://www.business-standard.com/industry/news/tech-employees-most-satisfied-with-their-jobs-least-likely-to-switch-123061600277_1.html
Infosys, (2023). Steering with a vision: Infosys Leadership Institute.
https://www.infosys.com/about/esg/social/employee-wellbeing/steering-vision.html#:~:text=ILI's%20leadership%20development%20model%20in
cludes,Education%2C%20Exposure%2C%20and%20Experience
.
Infosys, (2024). Delivering Human Capital.
https://www.infosys.com/investors/reports-filings/annual-report/annual/documents/2022-23/human-capital.pdf
Maguire, M., & Delahunt, B. (2017). Doing a thematic analysis: A practical, step-by-step guide for learning and teaching scholars. All Ireland Journal of
Higher Education, 9(3). http://ojs.aishe.org/index.php/aishe-j/article/view/335
Mazhar, S. A., Anjum, R., Anwar, A. I., & Khan, A. A. (2021). Methods of data collection: A fundamental tool of research. Journal of Integrated
Community Health (ISSN 2319-9113), 10(1), 6-10. DOI: https://doi.org/10.24321/2319.9113.202101
Moghadam, M. H. V., Mohammadi, M., & Bazaey, G. A. (2020). Investigating effect of transformational leadership on employees' and administrators'
satisfaction of telecommunication general department of district 3. Journal of management and accounting studies, 8(2), 24-30. DOI:
https://doi.org/10.24200/jmas.vol8iss02pp24-30
Needle, D, (2023). transformational leadership. https://www.techtarget.com/searchcio/definition/transformational-leadership
Prasad, D. K., Mangipudi, D. M. R., Vaidya, D. R., & Muralidhar, B. (2020). Organizational climate, opportunities, challenges and psychological
wellbeing of the remote working employees during COVID-19 pandemic: A general linear model approach with reference to information
technology industry in Hyderabad. International Journal of Advanced Research in Engineering and Technology (IJARET), 11(4).
https://papers.ssrn.com/sol3/papers.cfm?abstract_id=3599799