DEVELOPMENT AND INTEGRATION OF

CHATBOT ON A UNIVERSITY PORTAL

Presented by:
SULAIMAN BASIT BOLAJI
MATRIC NO 184005
Under the supervisIon of:
DR. MRS O .T ADEDEJI
 <>INTRODUCTION
Presentation
<>LITERATURE
Outlines REVIEW
<>METHODOLOGY
<>EXPECTED
RESULT
<>SELECTED
REFERENCES
 INTRODUCTION
.Creating a chat bot for students to easily access information from the school
website.
.A chatbot is a program which can do real conversations with textual and/or
auditory methods.
. Using Artificial Intelligence (AI), chatbot can simulate human conversations.
. There are two categories of chatbot, viz
1. One category is command based chatbot where chatbot rely on a databank
of replies and heuristics
2. The other category is chatbots based on AI or machine learning algorithms,
these bots can answer ambiguous questions which means the user do not
have to be specific while asking questions.
 STATEMENT OF PROBLEM

• Students occasionally encounter difficulties when trying to enroll in new

courses. Even though they are excited about the course, obstacles can arise
from things like sluggish websites and stale interfaces. The number of
inquiries a prospective student has about an institution is frequently quite
significant in their enrollment choice. Universities may find it challenging to
reply to every student with the volume of applications and emails they get.
 AIM AND OBJECTIVES
• AIM
• This research aims to develop and integrate an effective Chat-bot to help new and
existing students solve serious of admission issues, payment issues, academic
challenges and answering the very same series of questions at the early stages of
every educational year.
• OBJECTIVES
• 1. To make the Chat-bot to be useful by students to get their queries responded
easily from the university website
• 2.To generate ripples in the academic sector, changing the way students
communicate with their universities website.
• 3. To prove that creating a bot can help increase the rate of retention
 JUSTIFICATION

• This research will focus on reducing the complaints of student while using the
school website as the bot build the kinds of relationships that have proved critical
in driving retention, reducing summer melt and improving graduation rates at
universities that implement them effectively.
 LITERATURE REVIEW
AUTHOR(S) YEARS TITLE OF BOOKS KEY FINDINGS
Almeida, M. et al. 2021
- Implementation of a chat
Computers & Education bot in a university portal

2020
Journal of Medical - Examined the use of chat
Bickmore, T. Internet Research bots in healthcare

2022
British Journal of - Investigated the role of
Choudhury, D. Educational Technology chat bots in personalized

2018
International Journal of - Developed a chatbot for
Chang, S. et al. Human- computer academic advising in a
relation university settings

2019
Journal of Educational - Investigated the
Smith, A. et al. Technology & society integration of chatbots in
university library
 METHODOLOGY

• Prerequisites
• Microsoft Azure Student Account
• Installation of Git and NodeJS on Windows
• Azure Bot Setup
• Access https://portal.azure.com
• Follow these steps:
• 2.1 Bot Creation
• Click on "Create a Resource" in the left pane.
• Search for "Web App Bot."
• Click "Create" to begin bot creation.
• Fill in the required fields
 METHODOLOGY

• 2.2 Adding the DirectLine Channel

• After creating the bot, configure channels (e.g., Skype, Webchat, Slack, Facebook).
• For this project, we will use the DirectLine channel.
• Copy the secret key for service use and click "Done."
• 2.3 Testing the Echo Bot
• With the channel configured, test the bot with a preconfigured template
• UIS Set Up
• Title: LUIS Set Up
• Content:
• Visit https://www.luis.ai to set up intents and entities.
• Create a LUIS app.
• Configure intents and add training data.
 METHODOLOGY

• Entity Creation in LUIS

• Title: Entity Creation in LUIS
• Create entities in LUIS.

• Use list-type entities for storing data.

• Train and Publish LUIS Model
• Title: Train and Publish LUIS Model
• Content:
• After adding intents and entities, train and publish the model.
• Access LUIS endpoint through REST API for user queries.
 EXPECTED RESULT

• It is expected that Creating a university Chatbot is helpful in guiding students

with correct and most up to date sources of information is advantageous for
international applicants for queries such as fee payment and academic
matters. It is expected that this research can help Students to get the
information from the school at their fingertips rather than visiting university
office.
 SELECTED REFERENCES
• A. M. Rahman, A. A. Mamun and A. Islam, "Programming challenges of chatbot: Current and future
prospective," in 2017 IEEE Region 10 Humanitarian Technology Conference (R10-HTC), Dhaka, 2017.
• A. Storman, "5 Chatbot Challenges and How to Overcome Them", Chatbots Magazine, 2016. [Online
Available: https://chatbotsmagazine.com/5-chatbot-
challenges-and-how-to-overcome-them-caccc3a26d7c. [Accessed Sep. 11, 2018].
• Amazon Alexa - Build for Amazon Echo Devices", Developer.amazon.com, 2017. [Online]. Available:
https://developer.amazon.com/alexa. [Accessed Sep. 12, 2018].
• Amazon.com: Online Shopping for Electronics, Apparel, Computers, Books, DVDs & more",
Amazon.com, 2017. [Online]. Available: https://www.amazon.com/. [Accessed Sep. 12, 2018].
• Available: https://azure.microsoft.com/en-us/services/cognitive-services/. [Accessed Dec. 22, 2018].
• Azure App Service Documentation - Tutorials, API Reference", Docs.microsoft.com, 2015. [Online].
Available: https://docs.microsoft.com/en- us/azure/app-service/. [Accessed Dec. 17, 2018].
• Azure Bot Service - chatbot | Microsoft Azure", Azure.microsoft.com, 2017. [Online]. Available:
https://azure.microsoft.com/en-us/services/bot-service/. [Accessed Jul. 22, 2019].
• C. Doug Gross, "Facebook: Get Messenger app or else - CNN", CNN, 2014. [Online]. Available:
https://www.cnn.com/2014/07/29/tech/social- media/facebook-messenger/index.html. [Accessed Se
12, 2018].
•THANK YOU FOR
LISTENING