Quiz 4.

1
Food and Beverages Services
Quiz 4.1 – Identification
Direction: Identify what is being asked.
1. Responsible for the success of the party in
the room which he is supervising.
2. Plans, organizes, directs and controls the
delivery of service in all outlets, guestrooms
and banquets
3. Responsible for guest orders from room.
4. Welcomes and greets customer at the entrance.
5. Oversees the set up and delivery of
service in assigned station.
6. Clears soiled dishes, dirt and mess.
7. It provide efficient service of F&B
items to all guests in the room in his
shift.
8. Oversees food and beverage operations
in assigned outlet.
9. Sets table and buffet areas and
accommodates guest.
10. Bar waiter / waitress, serves
beverages at the bar.
11. What do you mean by mise en place?
12-15. Give the 4 Food Service System.
Direction: Fill in the missing staff in the organizational chart of F&B service
Department.
16.
F&B Manager/Director

19. 24.
Outlet Supervisor Room service Supervisor Bar Supervisor Banquet Supervisor
17.
Captain Waiter Room service Captain Bar Captain Banquet Captain
20. 21. 25.
Waiters Room service Order Taker Bartender Banquet Waiters

18. 22.
Busboys Waiter Room service Attendant Bar Attendants
23.
Bar Boy
Answer Key.
1.Banquet Supervisor
2.FBS Manager
3.Room Service Order Taker
4.Receptionist
5.Captain Waiter
6.Busboy
7.Room Service Captain
8. Headwaiter
9. Banquet Waiters
10. Bar Attendant
11. Put in a place
12. Conventional
13. Centralized / Commissary
14. Ready-Prepared
15. Assembly-Serve