Professional Documents
Culture Documents
b. Styles of Communication:
Assertive, Aggressive, Passive-
Aggressive, Submissive,
Manipulativ
INTRODUCTION
Different situations call for various language register or
communication styles. The language that we use when we
communicate with our families and friends differ greatly when we
communicate with our teachers and other school authorities;
likewise, what doctors use in communicating their
recommendations or advice to patients differs.
What are these different communication styles or language
register? Is it important to know each of them? What are the
conventions that we should follow when we use each of these
Activity 1: GUESS IT!
– At this level,
– Language is literally “frozen” in time and form. It does not
change.
– This type of language is often learned and repeated by rote.
– This is cultural – usually related to religions, customs, or
laws of the community Examples: Biblical verse,
prayers, the Pledge of Allegiance….
2.FORMAL
A
B D
C
Frozen Consultative Intimate Formal Casual
E
Activity 4: Name it!
Determine the language register used in the following. Write frozen, formal,
consultative, casual or intimate on the answer line.
1. Do not do unto others what you do not want others do unto you.
2. All students are required to present their Ids upon entrance.
3. Hey Dude, what’s up?
4. You are and will forever be my princess.
5. Teacher: This is what you have to submit by the end of the quarter.
Students: Should we book bind the reports, Ma’am?
6. Blessed are the poor in spirit, for theirs is the kingdom of heaven.
Blessed are those who mourn, for they will be comforted. Blessed are the meek, for
they will inherit the earth…
7. Patient: I have a recurring headache and fever for three days now.
Doctor: We’ll do some laboratory tests to find out what’s the cause of your condition.
8. Babe, maybe we can spend our Christmas vacation in Australia.
9. The First Periodical Examination will be on October 16, 17, and 18.
10. FYI, you are not allowed here, duh…
Know More About It.
Styles of Communication
. Aggressive Style People using this style of communication are
concerned about winning - they are out to win and use different
methods such as bullying, intimidation, abrasiveness have the
tendency to be demanding, exploding, unpredictable, intimidating,
frightening, threatening and hostile The other person is likely to
feel defensive, hurt, humiliated, resentful, afraid, and ultimately
does not respect the other person.
3. Passive - Aggressive Style People using this style of communication are
calm and powerless in the outside but resentful in the inside; sarcastic,
unreliable, complaining, patronizing, and even gossiping. appear to be passive
on the outside, but are indirectly acting out their anger their expressions are
inconsistent with their true feelings and will be pleasant to your face but
poisonous behind your back have a sugary sweet voice and sweet innocent
facial expression People on the receiving end will feel confused, resentful,
angry, and hurt.
Submissive Style People using this style of communication are
always pleasing to avoid conflict prioritize people’s needs and often
apologetic behave as if the other person has more rights and more
to contribute try their best to avoid any confrontation and will yield
to preferences of other people feel like the victim and they refuse
compliment
5. Manipulative Style People using this style of communication are good at influencing or
controlling others to their advantage are scheming, shrewd and calculating have an underlying
message when they speak control other people in an insidious way such as sulking, using fake
tears, indirectly asking for their needs to be met, and making the other person feel sorry or
obliged to help them can use a patronizing, ingratiating, envious, and often high pitched voice
The other person will be left feeling guilty, angry, frustrated, irritated, and not sure of where
to stand with them.