GARAGE BOOKING MANAGEMENT SYSTEM

GROUP MEMBERS
GODSON MICHAEL FUTE RU/BCS/2021/023

FRANK BERNARD MKWELE RU/BCS/2021/028

MGEWA MAJURA BAHATI RU/BCS/2021/060

GABRIEL ELIUD MPONZI RU/BCS/2021/079

 Problem statement
Traditional garage management methods are often characterized by:
Disorganized service management: Tracking service schedules, pricing, and inventory
can be inconvenient with paper-based records, leading to inconsistencies and
operational inefficiencies.
Inefficient booking processes: Manual booking systems can be time-consuming, prone
to errors, and require customers to call during business hours.
Limited customer communication: Lack of real-time communication can lead to
appointment confusion, delays, and frustration for customers.
These shortcomings negatively impact garage operations, customer satisfaction, and
ultimately, business growth. Garages need a comprehensive and user-friendly solution to
address these challenges and thrive in the competitive automotive service market.
 Objective
General Objective
To develop a Garage Booking Management System (GBMS) that streamlines
operations, enhances customer experience, and empowers garages to achieve
sustainable growth.
Specific objective
To design and develop an online booking system for garages, enabling customers
to schedule appointments 24/7 with ease.
To implement a system for managing and tracking service details, including
pricing and estimated completion times
To create a secure customer database to store personal information, vehicle
details, and service history for personalized service and communication.
 Significance of the project
Increased operational efficiency: Through automation and streamlined
processes, garages can manage bookings, services, and resources more
effectively.
Enhanced customer experience: Customers can enjoy convenient booking
options, real-time communication, and transparent service delivery.
Improved profitability: By optimizing resource allocation, reducing
administrative costs, and gaining data-driven insights, garages can improve
profitability and maintain a competitive edge.
 methodology

Functional requirement
Online Booking System
Service Management
Employee Scheduling
Billing and Invoicing

Non functional requirement

Availability
Scalability
Security
 Development tools
Visual studio code an Integrated Development Environments (IDEs)
for code editing and debugging.
MySQL for creating and maintaining databases.
Web browser e.g. Chrome
Programing languages and frameworks: HTML, CSS, BOOTSTRAP,
JAVASCRIPT for front-end development. For back-end development
PHP to ensure integration of front-end and back-end