ENGLISH FOR BUSINESS

Last class …
 LAST SESSION REVIEW
Find the mistakes in these statements:

1. This year, our company supports a health and

education program to help children in the
community.
2. As you already know, we are always having a
brief meeting on Monday morning to organise the
week´s work.
3. The dress code is a company policy. We are all
wearing formal clothes to meet our clients.
4. Why is the CEO attend all our meetings?
 LAST SESSION REVIEW
Put these sentences in the correct order:

1. proposal / are / teams / The / the /

evaluating / nowadays
2. departments / taking part / project / in /
Which / the / are?
3. you / for / company / do / work / Which?
4. promotes / all / Our / culture / areas /
team work / company´s / in
 LAST WEEK REVIEW
Find the mistakes and correct them:
1. Currently, our company ispurchases
purchasing raw materials from
an Asian provider.
2. doesnot
Our team do not have
has meetings on Monday mornings.
3. Our company wants values like
want to transmit certain valuable
honesty and trust, through our relationship with our
customers.
4. competitor in the retail business is Wong.
My main competitive
5. The general meeting isstarts
start on Friday at 3:00 pm.
6. In two weeks, we open are a new office in Arequipa.
opening
 LAST SESSION REVIEW
Correct the vocabulary mistakes:
1. The software we use in the office provides
ANALYSYS
ANALYTICAL information for our markets.
AVOIDABLE
2. Talking to these providers is not AVOID. They
are the only ones who deliver these electrical
components for our machines.
3. Our staff is very COMPETE.COMPETITIVE They do
whatever they can to reach the goals.
4. Our COMMUNICATIVE
COMMUNICATION has to improve.
 LEARNING OUTCOMES
 develop reading strategies through a case
study which describes the culture of a
company.
 develop listening skills by watching a video
on a company’s case.
 develop critical thinking skills.
 WARM-UP / CONTEXTUALISATION
https://www.youtube.com/watch?v=QCilhmcWSSA

Have you ever been to a McDonald´s?

Do you like the food there?
Is it a global / international company?
How is the company perceived by the
general public do you think?
 HW: Reading Text:
CANVAS-Files/Modules - Week 2
Read the text: “José Bové vs. McDonald’s: The Making
of a National Hero in the French Anti-Globalization
Movement”
Which paragraph / part of the text called your attention the
most? Why?

Watch this interview with Jose Bové:

https://www.youtube.com/watch?v=P9JSLswfUNc
Which ideas stated in the reading does he mention in the
video?
Week 3, session 1:
MOTIVATION
 REFERENCIAS
LEARNING OUTCOMES
In this session, you will be able to:
 identify and use vocabulary related to the topic.
 identify and use passive structures in context.
 develop reading strategies using a text on the
Fairtrade organisation.
 prepare and present Assignment 1.
Professional learning outcome: Motivational factors are important for the
success of an organisation. You will learn key language as you explore this topic.

Virtual Campus Further Practice Material: Power Point Presentation

summary + weblinks for language use + worksheet and key + two articles

References:
Handford, M. et al. Business Advantage. (2012). Cambridge: Cambridge
University Press.
Hoobs, M & Starr, J (2012) Commerce 1. Oxford. OUP.
 LEAD-IN

What is going on with these members of

staff?
 KEYS TO A HAPPY WORKING LIFE …

 Enough free time.  A flexible working week

 A job that reflects your  A good salary
personal values.  A nice working environment
 A secure job  Using your skills and talents
 Finding the work challenging  Expressing your opinions and
 Being trusted ideas
 Responsibility  Being treated as an individual
 Regular hours  Having a social life with
 Having fun colleagues
 Getting on with people  Expressing your opinions and
 Being respected ideas.
Choose one factor you consider the most important for a
HAPPY WORKING LIFE.
 CONTEXTUALIZATION

Watch the following video about

what really motivates people and
take notes.
https://www.youtube.com/watch?v=PueNpKVn6CM
 CONTEXTUALISATION
Notes / Summary about the video:
CERTAINTY Safety, security, clarity
VARIETY Change, rotation
SIGNIFICANCE Feel special, stand out, praising
CONNECTION Part of a team, have connections
GROWTH Develop, progress, stretch, delegate
CONTRIBUTION Part of something bigger,
efforts are worthwhile
 CONTEXTUALISATION

What is motivation?
Motivation is a set of internal
and external factors that stimulate
desire and energy in people to be
continually interested and
committed to a job, role or subject,
or to make an effort to attain a
goal.
 Group Discussion – Reflection:

1. What motivates you to take courses at

USIL every day?

2. Do you really like what you are

studying?

3. What do you want to get as a result?

 Business View
Read this quote given by Henry Ford and discuss its
meaning with a partner.
‘There is joy in work. There is no
happiness except in the realization
that we have accomplished
something.’
Discuss these questions:
1. Do you think that work is always enjoyable?
2. Do you feel happy when you can see the results
of your work?
Herzberg’s
Motivation-
Hygiene Theory
CANVA
S-
Archivos
/ Files -
Modules
- Week 3
 Read the article and fill in this map

MOTIVATION
HERZBERG
THEORY

WHO?
WHERE?
WHAT?
 JOB …………..  JOB……….

Job Satisfiers Job D……………….

C………………….. C……………………

M…………………. H…………………
 KEY

MOTIVATION
HERZBERG
THEORY

200 accountants and

engineers in companies
Job Independent
 JOB …………..  JOB………. in the USA.
experiences of the job

Job Satisfiers Job D……………….

Dissatisfiers

C………………….. context
C……………………
1. When did you feel good
content
about your job/studies?
M…………………. HYGENE
H…………………
2. When did you feel really
MOTIVATORS
bad about your
job/studies?
 Vocabulary:
Motivation & Demotivation
Remember that :

Motivators or satisfiers are related to the job

content. It is dependent on the conditions of
the job itself.

Hygiene factor is related to the job context. It

describes factors that are independent of the
work itself.
 Vocabulary:
Motivation & Demotivation

(be promoted)

(profesional skills)
 Growth - M

Work condit. - H

Relationship with Supervision - H

peers - H
Recognition - M Relationship with
boss - H
Advancement - M
Achievement - M

Salary - H

Responsibility - M
Work itself - M
CONTEXTUALIZATION

What do you know

about FAIRTRADE?

https://www.youtube.com/watch?v=g8LC3PJ-7r4
 CONSTRUCTION
Read the article (CANVAS-Archivos-Week 3).
Answer these questions:
A movement that promotes fair standards for
international labour.
1. What is FAIRTRADE?
In the 1960s with shops selling handicrafts made by poor
producers, and the first Fairtrade label appeared in 1988. It
2. How did it start? helped coffee farmers. In 2002 the current fairtrade mark
was designed.

It helps organize farmers into co-operatives and helps

3. How does it work? improve workers’ conditions. It pays producers a fair
price and a special Premium to invest in development.

4. What are typical Fairtrade products?

Coffee, tea, fruit juice, bananas, chocolate,
fruit and nuts.
5. What is Product Red? Created by the rock star Bono and supported by some
famous brands, a percentage of Product Red products
goes to a fund to fight disease.
Language:
PASSIVES
 PRIOR KNOWLEDGE
Look at this sentence:
My company was exporting these
parts to Japan.
Now, complete this sentence:
These parts … to Japan.

These parts were being exported to

Japan by my company.
 CONTEXTUALIZATION

Language Focus: PASSIVES

Passive structure:
be (any tense) + verb in past participle

Examples:
 Read the text again.
Identify the PASSIVE FORMS.
 Read the text again.
Identify the PASSIVE FORMS.
 Read the text again.
Identify the PASSIVE FORMS.
 HW: Mark the sentences as A: Active and P: Passive.
Change the sentences from active to passive or vice versa.

1. Apple established the standard for user-friendly computing.

2. Cannon was the company that developed small tabletop copiers.

3. Mainstream customers assess the value of innovative products.

4. Product performance is demostrated in this graph.

5. The unique needs of customers are not met by that technology.

6. The people with the best ideas won cash prices.