OPINION MINING BASED ECOMMERCE
SYSTEM
Abstract
Sentiment analysis is such a research area which
understands and extracts the opinion from the given
review and the analysis process includes natural
language processing (NLP), computational linguistics,
text analytics and classifying the polarity of the
opinion. Opinion mining or sentiment classification
involves developing a system that uses reviews
posted by users and opinions expressed on blogs and
forums as comments and reviews about a product.
The basic target to build a system-based Sentiment
analysis is to accurately extract people's opinions
from a large number of unstructured review texts and
classifying them into sentiment classes, i.e., positive,
negative, or neutral. Sometimes “highly positive” and
“highly negative” are also considered.
for example the one with high rate of review and with
high price will show at the top of the rest of product
Introduction
As of now Sentiment analysis is a process of
extracting and understanding the sentiments defined
in the text document.
The NLP with artificial intelligence capability and text
analytics are used to determine whether the
sentiment of the opinion is positive, negative and
neutral. Sentiment analysis for product reviews, also
known as text orientation analysis or opinion mining,
refers to the process of automatically analyzing the
subjective commentary text with the customer’s
emotional color and deriving the customer’s
emotional tendency.
Analyzing the sentiment tendency of consumer
evaluation can not only provide a reference for other
consumers but also help businesses on e-commerce
platforms to improve service quality and consumer
satisfaction. E-commerce is fast gaining ground as an
accepted and used business paradigm
E commerce, commonly known as e-commerce,
ecommerce or e-commerce, refers to the buying and
selling of products or services over electronic systems
such as the Internet and other computer networks.
Basically, e-commerce encompasses any product or
service that is sold over the internet.
Group Members Information
Adnan Khan
70077321@student.uol.edu.pk
Muhammad Tanveer
70077422@student.uol.edu.pk
Final Year Project (FYP)
Department of Software Engineering, University of Lahore, Pakistan
Methods and Materials Discussion
1 Tools Opinion Mining involves building a system to make
• HTML • CSS • Bootstrap. use of reviews posted by the users and
opinions that are expressed in blogs and forums as
• JavaScript
comments and reviews.
• Python
Our project objectives are as follow
1: Our main goal is defining the sentiment analysis of
2 Techniques (Languages) reviews of different products.
• NUMPY 2:Other aim is to filter out different category for
• PANDAS example searching for books should display
• Scikit Learn their format, as in paper pack or hardcover, author
name, book series, language, and other
• Matplotlib
facets related to books.
• Flask
3: Increasing the number of loyal customers
4:Increasing sales
3 Libraries Figure 1:User Main page . Figure 2. Label in 24pt Calibri.
• VS CODE Conclusions
• Jupyter Notebook
The project covered a wide range of things from
• Mongo DB documentation to development to testing. Before we
Results begin this project, we had not had much experience
The NLP with artificial intelligence capability and text analytics are used to determine whether the sentiment in python and website development. This project
helped us in learning many new things about
of the opinion is positive, negative and neutral. Sentiment analysis for product reviews, also known as text
programming and development procedures used in
orientation analysis or opinion mining, refers to the process of automatically analyzing the subjective
python and web development. During the process,
commentary text with the customer’s emotional color and deriving the customer’s emotional tendency. we discovered numerous libraries to work with and
learned how to properly integrate them into our
With the proposed system, higher accuracy can be achieved. The present system reach out to the good system.
position but they don’t have the prediction system that to cope with customer reviews. With the proposed system, higher accuracy can be
So we overcome this issue in our project by using NLP technique the sentiment analyzer to predict the reviews achieved. The present system reach out to the good
rather it be Positive or Negative position but they don’t have the prediction system
that to cope with customer reviews.
So we overcome this issue in our project by using NLP
Here are some key results.
technique the sentiment analyzer to predict the
reviews rather it be Positive or Negative.
Chart 1. Positive and Negative reviews count Figure 2. Reviews Analysis.
Future Directions
While completing our Final Year Project (FYP) on
developing an e-commerce website, we have
identified several potential areas for future
enhancement and improvement
Here are some key areas where we believe
our website could be enhanced in the future:
1:Personalization and Recommendation
Engine
2:Enhanced Mobile App
3:Augmented Reality (AR) Integration
References Acknowledgements
https://www.datarobot.com/blog/what-is-natural-language-processing-introduction-to-nlp/#:~:text=NLP%20algorithms
My gratitude and appreciation to all those who gave me the possibility to
%20are%20typically%20based,and%20making%20a%20statistical%20inference complete this project. Special thanks are due to my beloved parents and the
. honorable supervisor
https://www.techtarget.com/searchcio/definition/e-commerce Mr. Junaid Abdullah whose help, stimulating suggestions and
https://react.dev/ encouragement helped us in all time
https://legacy.reactjs.org/ of fabrication process and completion of the project. .