THE ROLE OF SOFT SKILLS

TRAINING IN ENHANCING
EMPLOYEE COLLABORATION
AND TEAM DYNAMICS.
 INTRODUCTION

 Soft skills training promotes effective communication,

 leading to a deeper understanding among team members.
 This results in collaborative efforts that drive projects forward efficiently.
 Increased employee satisfaction.
 Effective communication and understanding foster a positive work environment
 promotes teamwork and collaboration by fostering open and respectful communication,
empathy, and conflict resolution skills.
 When employees possess these skills, they are more likely to cooperate, share ideas, and
work collectively towards shared objectives.
 ability to work effectively with diverse groups.
 Coaches foster a collaborative mindset and address challenges related to team dynamics.
 IMPORTANCE

 Business research plays a pivotal role in guiding strategic decision-making and

fostering organizational success. By systematically gathering, analyzing, and
interpreting data, business research provides valuable insights into market trends,
customer preferences, competitor strategies, and internal operations.
 This enables businesses to identify opportunities, mitigate risks, optimize resource
allocation, and develop informed strategies that align with their objectives and drive
sustainable growth. Ultimately, business research empowers organizations to make
data-driven decisions, innovate, and adapt to changing market dynamics, thereby
gaining a competitive edge and enhancing their long-term viability in the
marketplace.
why research is crucial for
decision-making in a business
context.
Informed Decisions:
Risk Mitigation:
Opportunity Identification
Customer Satisfaction:research enables businesses to gain insights into
customer needs, preferences, and satisfaction levels. By understanding
customer feedback and behavior, decision-makers can tailor products,
services, and marketing strategies to better meet customer expectations
and enhance overall satisfaction.
 Strategic Planning:
Research Topic
The Role of Soft Skills Training in
Enhancing Employee Collaboration
and Team Dynamics.“
An opportunity
OPPORTUNITY

 Soft skills training presents a significant opportunity for businesses to enhance their
performance and competitiveness.
 effective collaboration and positive team dynamics, lead to increased innovation and
problem-solving capabilities within teams.
 drive business growth and success.
 higher levels of productivity,
 improve customer service, as teams that collaborate well are better equipped to
communicate effectively with customers, leading to higher levels of satisfaction and
loyalty.
 employee retention and engagement by creating a positive and supportive work
environment.
 Overall, soft skills training offers businesses the opportunity to differentiate themselves
from competitors, drive innovation, and create a more positive and productive workplace.
 Relevance and significance

• Modern Workplace Demands*:

• Increased Emphasis on Collaboration*:
• *Impact on Business Performance*:
• *Adaptation to Remote Work*:
• *Employee Well-being and Satisfaction*:
• Alignment with Organizational Goals
• Business Opportunities*
• Implementing Soft Skills Training*
RESEARCH ARTICLES
 ARTICLE 1
THE IMPORTANCE OF SOFT SKILLS DEVELOPMENT IN HUMAN
RESOURCE MANAGEMENT

 KEYWORDS: Soft Skills, Human Resource Management, HR Development, Productivity, Job

Satisfaction, Effective Communication
 Year: 12-04-2023
 Time: summer
 Respondents : female more , male less
 Location: Indonesia
 Objective: use of soft skills in enhancing collaboration and team dynamics
 known population (since whole corporate sector is involved ) random, stratified, cluster

Stratified sampling—where one samples specific proportions of individuals from various

subpopulations (strata) in the larger population
 ARTICLE 1
THE IMPORTANCE OF SOFT SKILLS DEVELOPMENT IN HUMAN
RESOURCE MANAGEMENT

 Writer: Rio Mattajang

 University: Universitas Nasional
 Time :2023
 Methodology : The research method applied in this study is qualitative(With a qualitative
approach, researchers have the ability to explore the meaning contained in problem phenomena,
with the hope of being able to explain, describe and understand the problem phenomena that are
currently occurring)
 Cross sectional data:(a type of observational study design that involves looking at data from a
population at one specific point in time.)
 Qualitative: his research adopts a qualitative method with a descriptive research strategy.(the
descriptive methods can communicate data through concepts illustrated by the data, provide
detail and depth in understanding phenomena, and are not limited to numerical representations.
 Primary: The data analysis process was carried out using a model developed by Miles, Huber
man, & Saldana (2014), which describes an interactive cycle between four models: data
collection, data reduction, data display, and retrieval/verification
PHILOSPHY that aligns with our research

 Interpretivism:
 Ontology: Interpretivism suggests that reality is complex and subjective, shaped by
individuals' interpretations and experiences. It rejects the idea of a single, objective
truth.
 Epistemology: Interpretivism promotes qualitative research methods, such as
interviews, observations, and content analysis, to explore and understand the
meanings and interpretations people give to their experiences.
 Role of the Researcher: The researcher in interpretivism acknowledges their
influence on the research process. They often engage with participants to
understand their perspectives and seek to uncover the multiple realities that exist.
 Why this RESEARCH APPROACH ?

 INDUCTIVE (bottom up method)

 From specific observations to general theories
 The term Inductive reasoning is used to refer to any method of reasoning in which broad
generalizations or principles are derived from a body of observations
 Complexity of Soft Skills: (soft skills are complex and intricate to understand, partly
because they are so deeply woven into our personalities and day-to-day interactions)
 Contextual Understanding: (ability to comprehend and interpret information within its
relevant circumstances, environment, and background)
 Grounded Theory Development: (a qualitative research methodology that attempts to
unravel the meanings of people's interactions, social actions, and experiences.)
 Practical Insights: (knowledge or understanding that is based on experience or facts,
rather than just theories and ideas)
 Employee Perspectives
 Flexibility in Research Design
 Research paper 2
Cultivating a Cohesive Workplace by Integrating Soft Skills Training in
Professional Development Programs and Resources
 Time : spring
 Year 2021
 Respondents : First, civil service employees, employees, 1,534 full-time and part-time civil
service employees on campus, which contain a mix of male and female participants within
various age ranges, races, religions, and ethnicities. T
 Location: USA
 Primary
 Time series(with interval)
 Mixmode
 sampling probability used, known : cluster , stratified
 Stratified sampling—where one samples specific proportions of individuals from various
subpopulations (strata) in the larger population, random
 Respondants

Chart Title
120

100

80

60

40

20

0
paper 1 paper 2

male female Column1

Corporate sector
govt
 Methodolgy

 For this study, a two-week period seems sufficient, with a reminder email at one-week. June would be the most
likely month on campus to receive the most responses; it is somewhat quiet and employees may have extra
time to complete the survey
 Spring to summer
 This research involve a mixed mode survey(quantitative, qualitative , including email messages and online
surveys as well as focus groups This method provides an equal opportunity for all civil service employees to
participate
 This survey will be delivered through the online platform Webtools that allows for collecting and sorting data
easily.
 Similarly, Fletcher and Bostock’s (2020) results showed that online surveys provided more accurate results than
face-to-face methods, which likely resulted in answers the participant thought the researcher wanted to hear,
instead of his or her true feelings.
 Online surveys also provide the participant flexibility to complete at his or her convenience, are inexpensive,
use little time to create and participate in and provide accurate data.
 Even though, their mixed mode method was more expensive than online only, it is still necessary to provide
flyers to ensure inclusion of all classifications as indicated earlier.
 1 – quantitative likert scale seven-point Likert scale, ranging from l (low) to 7
(high)
 2 – open eneded qs qualitative
 Data Analysis Data collected from all the participants will be synthesized and
analyzed. The Likert Scale will be quantified to find the median response
 Research approach
 Deductive for this : A deductive approach in research involves starting with a general theory
or hypothesis and then testing it through the collection and analysis of specific data. This
method follows a top-down logic, moving from the general to the specific.
 theory-driven Research:
 Hypothesis Testing:
 . These hypotheses are then tested using empirical data collected through systematic methods such as surveys,
experiments, or observations..

 Generalization:
 The goal of deductive research is to draw generalizable conclusions from the specific data collected. If the
hypotheses are supported by the data, researchers can generalize the findings to a broader population or
context

 Structured Research Design:

 Deductive research often follows a structured research design with predefined steps and procedures.
Confirmatory Nature:
 Deductive reasoning is confirmatory in nature. It seeks to confirm or refute existing theories or hypotheses.
PHILOSPHY that aligns

 pragmatism:
 Ontology: Pragmatism is less concerned with abstract philosophical debates about
the nature of reality. It focuses on what works and is practical in a given context.
 Epistemology: Pragmatism encourages a flexible approach to research, utilizing both
quantitative and qualitative methods as needed. The emphasis is on selecting
methods that best address the research question.
 Role of the Researcher: Pragmatism allows researchers to adopt a more flexible
stance, using methods that are most appropriate for the research problem at hand.
Pragmatists are concerned with practical outcomes and solutions.
Negotiating Access and Research Ethics, and Selecting Sample:

search data access necessitates a careful consideration of legal requirements, ethical

standards, and any effects on the individuals or organizations involved
 Examining the Moral Code:
 Acquiring Knowledgeable Assent
 Safeguarding Confidentiality and Anonymity
 Making Sure Research Is Integral:
 Maintaining the Honesty of Researchers
 Fostering Extended Partnerships:
 Taking Care of Cultural Sensitivities
 Accounting for Power Dynamics
 strategy you would use, providing a rationale for your
choice on Layout
• First paper: (unKnown population(since
whole corporate sector is involved ) / non –
probability applied , quota
sampling ,purposive ,convience
• Second paper sampling probability used,
known : cluster , stratified ,random
• We would choose cluster sampling:Cluster
sampling is chosen for specific situations
where the population naturally forms groups
or clusters, and it may be impractical or too
costly to sample every individual from the
entire population.
• Geographical Dispersion:
• Cost-Efficiency:
• Logistical Convenience:
• Natural Grouping:
• Increased Feasibility for Large-Scale Studies:
• Sampling Frame Challenges: