DESIGNING A

WORKSHOP
Process Improvement
 Index

HOW TO DESIGN THE DELIVERING THE POST WORKSHOP

WORKSHOP WORKSHOP ACTIONS
What is a workshop?
◦ A workshop is a collaborative working session in which a team can map out objectives to achieve an agreed goal together.

Why workshops?
Collaborative Modern Cross-functional Output driven
 Effective workshops are

Actionable Focused

The results obtained On specific questions

enable action to be taken

Systematic
Planned, well organised,
with a goal and a method Objective
Allowing freedom of idea
sharing
 • Plan and Prepare
Design Rules

• Plan and Prepare

• Plan and Prepare

Plan and Prepare

De s i gn R ul e s • The ‘what’ Core questions

1. Do we have significant variation?

2. Do we have significant waste?

• The ‘how’ 3. Where can we add value for the

customer?

4. Is the process compliant with our

policies and guidelines?

• The ‘why’