Kaizen

Quality is a
Perceptual, Conditional
& somewhat Subjective
attribute and may be
understood differently
by different people
Dimensions of Quality Teaching
Procedural Personal Dimension
Dimension
System, Procedure, How one Behaves &
Curriculum to Interacts with their
deliver Teaching Students using their
People skill
 Four Mental Frame-ups
• Low in both the • Good in
dimensions procedural but
• Motto: I don’t bad in personal
dimension
care. Just don’t
• Motto: You’re a
make a scene!
number. I’m
here to
The The process you!
Freezer Factory
Mentality Mentality

The
The
Friendly
• Bad in Quality
zoo
procedural and Mentality
good in Mentality • Excellent in both
personal dimensions.
dimension • Motto: I care! I
• Motto: I try hard truly and
because I’m genuinely
being care!!
watched.
KAIZEN
 KAI
(CHANGE)

KAIZEN
(CONTINUOUS
IMPROVEMENT)

ZEN
(GOOD)
 Kaizen is a system of continuous
improvement in quality, technology, processes,
company culture, productivity, safety and
leadership.
 OPPORTUNITY IS
LIMITLESS…
"Do it better, make it better, improve,
because if we don't, we can't compete
with those who do."
Main Principles of Kaizen
• Consider the process and the
results.
• The need to look at the entire
process of the job at hand and to
evaluate the job as to the best way
to get the job done.
• Kaizen must be approached in such
a way that no one is blamed and
that the best process is put into
place.
 5 ‘S’ in Kaizen
• Sorting
• Simplifying
• Sweeping
• Standardizing
• Sustaining