Logistics

“Small
World”
By-
Abhishek Kumar
Sawan Kumar Gond
Vikash Kumar
Deepak Kumar Kannaujiya
 Table of contents
01 04
Introduction Organization
Structure
02 05
Introduction of Distribution Network
Sectors
03

Product Mix
Introduction
 Founded in May 2011

 Kapil Bharati, Sahil Barua, Suraj Saharan, Mohit Tandon

and Bhavesh Manglani

 Headquarter in Gurgaon, India

 Parent Organization Delhivery Pvt. Ltd.

 Valuation $4.77 Billion

 Delhivery is a prominent courier services, logistics,

and supply chain solutions company that
enthusiastically works with individuals and businesses.
 Introduction Of
Sectors

 E-commerce  Automotive  Consumer Electronics

 Healthcare and  Fashion and  Food and Grocery

Pharmaceuticals Apparel

 Manufacturing  Technology  Cross-Border E-commerce

and Industrial

 Retail
Product Mix

 Express Parcel Services

 Freight Services
 Warehousing and Inventory Management
 Technology Solutions
 Cross-Border Services
 Reverse Logistics
 Bulk Shipping and Cargo
 Last-Mile Delivery
 Customized Solutions
 Healthcare Logistics
Organization Structure
Level 1: Board of Directors
Level 2: Executive Leadership Team
 CEO (Chief Executive Officer)
 COO (Chief Operating Officer)
 CFO (Chief Financial Officer)
 CTO (Chief Technology Officer)
 CMO (Chief Marketing Officer)
 CHRO (Chief Human Resources Officer)

Level 3: Functional Departments

 Operations and Logistics
 Technology and IT
 Sales and Business Development
 Finance and Accounting
 Customer Service and Support
 Human Resources
 Marketing and Communications

Level 4: Regional and Branch Offices

Level 5: Support Functions
Level 6: Field Operations
Distribution Network
i. Order Processing and Entry

ii. Warehouse and Inventory Management

iii. Order Picking and Packing

iv. Transportation and Shipping

v. Last-Mile Delivery

vi. Real-time Tracking and Communication

vii. Returns and Reverse Logistics

viii. Customer Satisfaction and Feedback

ix. Technology and Data Analytics

x. Continuous Improvement