Effective Business Communication in the Workplace

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Table of Content

1. Introduction
2. Communication Process/Model/Theory
3. Impact of Effective Business Communication in the Workplace
4. Barriers to Effective Business Communication in the
Workplace
5. Solutions to Effective Business Communication Barriers
6. Effective Business Communication Skills
7. Effective Communication Channels
8. Conclusion
9. References

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 Introduction
•What is communication?
Communication is the process of transmitting meanings by the
use of mutually recognized indications, gestures and written word
to create a common understanding between two or more
individuals.
•What is Effective Business Communication?
Effective Business Communication is a systematic process of
sharing a message from one person to another that can be easily
understood. This type of business communication helps in the
organization’s growth and development. Effective communication
consists of two elements – listening and speaking. Effective
listening leads to better understanding.

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•Why is Effective Businness Communication important in a
workplace?
Effective communication serves a important element of every
organization as helps to build effective network of
communication in a workplace which is needed for efficient
functioning. It also helps in building good relationships between
the employees and improve their performance altogether.

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Communication Process

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Impact of Effective Business
Communication in the Workplace
Effective Team Building – effective communication helps in
sharing messages, orders, views among the team efficiently
and clearly that leads to effective team building.

Innovation – effective communication helps to create

collaboration among teams that increases the overall
performance and leads new development of innovative
products and services.

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• Strong Management – effective communication helps to
build a proper network of communication between the
individuals working in a workplace. A proper network helps
to create a strong management that performs all the
functions within an organization.

• Business Growth – effective communication helps to enhance

the performance of the employees through proper sharing of
information and orders within the workplace leads to business
growth and profitability.

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Barriers to Effective Business
Communication in the Workplace

Inadequate Knowledge –  Difference In Perception –

inadequate knowledge can
lead to shortage of ideas
and information can result
to poor performance and
 Distraction – distraction is a
low productivity.
Ambiguity – when the
sender and the receiver
assume different meaning
of the message it can
cause a semantic barrier.
different individuals belonging
from different background have
different perception and
opinions. This is lead to a major
communication barrier.
physical issue that includes poor
network, unhealthy
environment, noise, and more.
This affects the concentration
and interfere with the listening
of the individuals.
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Solutions to Effective Business
Communication Barriers
 Proper training – proper
communication training will help
in enhancing the listening,
understanding and the speaking
skills. This will help to eliminate
the basic barriers of effective
business communication.
 Active listening – listening is one
of the most important element of
effective communication. It helps
in the proper understanding and
implementation of the information
shared.
 Consistency of the message –
the message shared must not be
self-contradictory. It should
always be in accordance to the
policies and objectives of the
organization.
 Improve soft skills – improving
soft skills like the non-technical
skills, personal characteristic
will help to mitigate the barriers.
It helps the send to communicate
as per the receiver’s
understanding.
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Effective Business Communication Skills
Cultural Awareness - It is the basis of communication
and includes the ability to step back and become
conscious of our cultural values, views and
expectations. It helps to develop communication
insights and effective network.
Collaboration Skills - Allowing you to collaborate
effectively with others towards a shared objective.
They comprise interacting accurately, responding to
everyone else effectively, accepting responsibility for
decisions, and honoring your subordinates'
heterogeneity.
Non –Verbal Communication Skills - Nonverbal
communication is the exchange through with a non -
verbal channel of indications or gestures, such as
physical contact, facial gestures, motions, movement
and the difference between two people.

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Public Speaking Skills - Public speaking gives the
live audience a face-to-face voice. It is thought to be
an aspect of the art of persuasion. This enables us to
form relationships, influence decisions, and motivate
change. The ability to advance in the working world,
and in life itself, would be almost impossible without
communication skills.
Listening Skills - Speaking abilities are described as
the abilities that enable us to communicate efficiently.
They give us the opportunity to verbally express
knowledge in a way that the listener can comprehend.
Written Communication Skills - Written
communication includes some kind of communication
that allows use of the written word. Strong writing
abilities allow you to convey your message to a far
broader audience with ease and accuracy than through
face-to-face conversations.

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Effective Communication Channels
Communication
Face to Face Through
Communication Electronic Media

Mobile
Communication

Communication
through Written
Broadcasting Communication
Media
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 Conclusion
Effective Communication is very vital for every organization.

Development of skills and proper training of the employees

can help to mitigate the barriers from the core.

The effective communication channel has helped to build

strong communication networks even during remote working.

The impacts of the effective communication has also helped to

create a positive and employee-friendly workplace.

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Thank You

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