Vision A Vision articulates the position that a firm would like to attain in the distant future. Vision statement of Tata Steel: “Our vision is to be the global steel industry benchmark for value creation and corporate citizenship”. Vision statement of State Bank of India: My SBI. My Customer first. My SBI: First in customer satisfaction Mission Mission is what an organization is and why it exists. Mission is a statement which defines the role that an organization plays in a society. Hunger and Wheelen (1999) say that mission is the “purpose or reason for organizations’ existence”. Mission Vision statement of Tata Steel: Consistent with the vision and values of the founder Jamsetji Tata, Tata Steel strives to strengthen India’s industrial base through the effective utilization of staff and materials. The means envisaged to achieve this are high technology and productivity, consistent with modern management practices. Mission Vision statement of Tata Steel: We will be prompt, polite and proactive with our customers. We will speak the language of young India. We will create products and services that help our customers achieve their goals. We will go beyond the call of duty to make our customers feel valued. We will be of service even in the remotest part of our country. We will offer excellence in services to those abroad as much as we do to those in India. We will imbibe state of the art technology to drive excellence. Objective
Objectives are the ends that state specifically how
the golals shall be achieved. Objectives help an organization to pursue its vision and mission. Objectives provides the basis for strategic decision making. Objectives provides the standards for performance appraisal. Objective
Objective in general indicates a place where you
want to reach. In organizational literature it means the aim which an organization tries to achieve. Objectives are predetermined, they provide clear direction to the activities and results to be obtained from the planning process. Objectives must be SMART (Specific, Measurable, Achievable, Realistic and Timely).