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Topic:

Adoption of digital
marketing technology
for start ups
Praveen Pandey (2023-1608-0001-0003)
Prachi Ojha (2023-2206-0001-0001)
Prabhat Kumar (2023-1006-0001-0008)
Prithvi Raj Biradar (2023-0509-0001-0007)
Poyl Moirangthem (2023-1208-0001-0001)
INTRODUCTION
Startups face a tough challenge: standing out in a crowded digital world. Digital marketing the topic of "Adoption of digital
marketing technology for Start-ups" is a critical area of study in today's business landscape, where digitalization plays a pivotal

role in shaping marketing strategies and customer engagement. Start-ups, characterized by their innovative ideas and limited

resources, face unique challenges in adopting and implementing digital marketing tools to reach their target audience effectively.

In this context, understanding how Start-ups can leverage digital marketing technology to enhance brand visibility, customer
engagement, and overall business growth is essential. By exploring the factors that influence the adoption of digital marketing

tools, such as social media marketing, search engine optimization, and email marketing, this topic aims to provide valuable

insights into the strategies that Start-ups can employ to compete in the digital marketplace.

• Through a combination of theoretical frameworks, empirical research, and practical insights, this topic seeks to address the

barriers and opportunities that Start-ups encounter in embracing digital marketing technologies. By examining the impact of

limited resources, technological expertise, and rapid changes in the digital landscape, this research aims to offer

recommendations and best practices for Start-ups looking to harness the power of digital marketing for sustainable growth
and success.
Sector Analysis
Digital Marketing Boom: Big Opportunity for Software
• Market Size: Reaching $1.3 trillion by 2033
(Source: Scoop Market Research)
• Growth Rate: A strong 13.6% annually (Source:
Scoop Market Research)
• Software Market: Valued at $65.33 billion in 2022
(Source: Grand View Research)
• Software Growth: Expected to surge at 19.4%
annually (Source: Grand View Research)
Takeaway: Businesses need digital marketing, and
software is a key driver.
Government Boosting Digital Marketing in India
• Digital India Program (2015):
⚬ Expands internet access (critical for rural adoption)
⚬ Provides online government services (improves communication for businesses)
⚬ Enhances digital literacy (increases potential target audience)
Government • Startup India Initiative (2016):
⚬ Supports digital marketing startups through:

Intiative ■ Funding assistance


■ Simplified processes
■ Encouragement of innovation

Government Boosting Digital Marketing in India Digital India Program (2015): Expands
internet access (critical for rural adoption) Provides online government services
(improves communication for businesses) Enhances digital literacy (increases potential
target audience

Startup India Initiative (2016): Supports digital marketing startups through: Funding
assistance Simplified processes Encouragement of innovation
Literature review
SR.NO TITLE AUTHOR NAME Methodology Key Findig Research Gap
1 Understanding Digital Ansar Abbas, Khalid Primary data: Questionnaire  Positive attitude and perceived  Gap in literature on digital marketing
Marketing Adoption in India Mehmood distributed among 282 startup behavioral control significantly affect adoption intentions in Indian
founders/owners digital marketing adoption. Perceived startups
value moderates adoption intention.

2 A Theoretical Analysis of Digital Ségio Teixeira, Online focus group tool used for  identified factors for digital marketing Lack of significant studies on adoption
Marketing... Frederico Branco, José primary data collection adoption, surveyed limitations and models for startups, validation
Martins, Manuel Au- future work challenges
Yong-Oliveira, et al.

3 Performance of Startups Ashlin Dsouza, Niyaz Semi-systematic literature review, Importance of relevant content, website as Explore impact of digital marketing tools,
through Digital... Panakaje, Dr. Mahima in-depth interviews with startup anchor, multi-channel marketing for startup platforms on startup success
Kaura Mathur, Harshil management/founders success. Cost-effectiveness, demographic
Zatakia targeting, brand awareness, loyalty.

4 An Empirical Investigation into Online focus group tool for primary


Why Startups.. data collection
Investigates factors hindering startup
Limited sample size, focus on qualitative
Jayanta Chakraborti adoption of digital marketing. Innovation
data
Resistance Theory (IRT) used.
SR. TITLE AUTHOR NAME Methodology Key Findig Research Gap
NO

5 1. Bala, V., & Verma, H.


R.

Digital marketing offers cost-effective


Secondary data review, in-depth
Digital Marketing Adoption audience reach, brand building. Tech Lack of focus on specific successful digital
online interviews with 3 Indian
by Start-Ups and SMEs adoption should align with resources, target marketing technologies
startup founders
market.

Emphasized relevant content, website, multi-


In-depth interviews with startup
Digital Marketing Strategy Dr. Mahima Kaura channel marketing for startup success. Cost- Need for research on effective digital
executives/founders, multiple case
for Startups Mathur, Harshil Zatakia effectiveness, demographic targeting, brand marketing tools/platforms for startups
studies, NVIVO7 for data analysis
perception, loyalty.

Kenzhegul Bizhanova,
Research on emerging trends,
Arafat Mamyrbekov, Digital marketing crucial for consumer-brand
Impact of digital marketing Statistical, economic analysis using effectiveness of online marketing
Ilkhom Umarov, Akmaral relationships, sales, audience reach for
development... secondary data sources strategies, business adaptation to digital
Orazymbetova, Aziza business growth.
landscape
Khairullaeva

Federica Pascucci, Digital marketing enhances MSME Lack of comprehensive understanding of


Digital Marketing Practices
Elisabetta Savelli, Multiple case study methodology competitiveness in India. Longitudinal studies digital marketing evolution in SMEs over
Adoption...
Research objectives Research Questions

• To identify and analyse the key factors that


influence the adoption of digital marketing • What are the key factors influencing the adoption
technology among start-ups. of digital marketing technology among start-ups?
• To assess how limited resources, such as budget • How do limited resources affect the selection and
constraints, impact the selection and implementation of digital marketing tools and
implementation of digital marketing tools and platforms by start-ups?
platforms by start-ups. • What methods do start-ups use to measure the
• To investigate the methods utilized by start-ups to effectiveness of their digital marketing campaigns
measure the effectiveness of their digital and calculate ROI?
marketing campaigns and calculate return on
investment (ROI
Variables and Hypotheses:
Independent Variable: Key factors influencing adoption
Dependent Variable: Adoption of digital marketing technology
• Null Hypothesis (H0): The identified key factors do not significantly influence the adoption of digital
marketing technology among start-ups.
• Alternate Hypothesis (H1): The identified key factors significantly influence the adoption of digital
marketing technology among start-ups. (R1)

HYPOTHESIS
Independent Variable: Limited resources
Dependent Variable: Selection and implementation of digital marketing tools and platforms.
• Null Hypothesis (H0): Limited resources do not significantly affect the selection and implementation of
digital marketing tools and platforms by start-ups.
• Alternate Hypothesis (H1): Limited resources significantly affect the selection and implementation of
digital marketing tools and platforms by start-ups. (R2)

Independent Variable: Expertise in digital marketing


Dependent Variable: Effectiveness of start-ups marketing strategies
• Null Hypothesis (H0): Expertise in digital marketing does not significantly impact the effectiveness of
start-ups marketing strategies.
• Alternate Hypothesis (H1): Expertise in digital marketing significantly impacts the effectiveness of start-
ups marketing strategies. (R3)
Research
methodology
Research Methodology: Mixed Methods Approach
• Combines in-depth interviews & focus groups (qualitative) with a broader survey
(quantitative).
• Exploratory Research (Qualitative):
⚬ Understand challenges & opportunities of startup digital marketing adoption.
⚬ Techniques: Interviews with founders/marketing personnel & focus groups.
• Descriptive Research (Quantitative):
⚬ Survey a broader sample to measure adoption & impact.
⚬ Analyze usage of digital marketing tools, perceived barriers (resources,
expertise), and effectiveness measurement methods.
• Benefits of Mixed Methods:
⚬ Gain rich insights from interviews & focus groups.
⚬ Achieve statistical significance & generalizability through surveys.
Sampling Method
Target Population: Startup decision-makers in digital
marketing technology adoption.
Sample Frame: Online directories, industry associations, co-
working spaces (filtered by industry/location).
Sampling Unit: Individual startups (one representative per
startup).
Sampling Method: Stratified Random Sampling
• Ensures sample reflects startup diversity (industry, size,
experience).
Survey Administration: Online tools (e.g., Google Forms,
SurveyMonkey) with incentives (e.g., sweepstakes).
Sample Size : A minimum sample size of 50
Interpretation
The chart summarizes how respondents measure the effectiveness of their current digital marketing efforts. The
majority of respondents (38%) use Key Performance Indicators (KPIs) such as website traffic, conversions, or
engagement metrics. Customer feedback and satisfaction surveys are also popular, with 34% of respondents
utilizing this method. Additionally, 24% of respondents rely on Return on Investment (ROI) analysis, while 4%
use other unspecified methods

Conclusion
Key Performance Indicators (KPIs) and customer feedback are the most common methods used to measure digital
marketing effectiveness, according to a survey of 50 respondents. ROI analysis is also significant, while a small
percentage use other methods.
Interpretation
The pie chart shows that a majority of respondents (40% strongly agree, 26% agree) believe their startup
effectively uses social media for customer engagement and brand awareness, with only a small minority
disagreeing (14% disagree, 18% strongly disagree) and a neutral stance by 2%.

Conclusion
Most respondents believe their startup effectively uses social media for engagement and brand awareness, with a
minority in disagreement.
Interpretation
The chart indicates that a majority of the 51 respondents (47.1% strongly agree, 23.5% agree) feel that limited
financial resources restrict their ability to invest in advanced digital marketing tools, while a smaller proportion
(11.8% disagree, 11.8% strongly disagree) do not feel restricted by financial resources. Only 5.9% are neutral on
the matter.

Conclusion
A significant majority of respondents feel constrained by limited financial resources when it comes to investing in
advanced digital marketing tools.
Factor Analysis
From the given total variance explained table it
shows that total variance explained by majorly 2
factors is 84.957%.
Factor 1 constitutes 29.648%, Factor 2 constitutes
24.494%, Factor 3 constitutes 13.747 %.
Above table also indicates that majorly 2 factors
can be extracted because 2 components eigenvalue
is >1.

Interpretation
From the given KMO and Bartletts test table it
indicates that KMO value is equal to 0.677 which is
greater than desired value that is 0.5, it shows that
sampling adequacy.
And Bartletts test of sphericity pvalue =0.000 <0.05
at 5 % level of significance, it indicates significance
of correlation.
Hence we can say that data is appropriate for factor
analysis.
Interpretation of Dendogram

from the given agglomeration scheduled table it is


observed that coefficient value (sorter the distance of
coefficient value put into same cluster) inferred that no
of cluster can be formulated- 4 no of cluster can be
formulated
Formulate Hypothesis Interpretation
H0: There is no association between profession and
Digital marketing channel Interpretation: From the above Chi square test result that p value .059> 0.05
H1: There is a association between profession and at 5% Level of Significance hence we reject H1(alternate hypothesis) and
Digital marketing channel accept H0 (null hypothesis).
2) Statistical Test: Chi Square Test So it can be concluded that there is no association between different age
3) Level of Significance: 5% los groups and their profession at 5 % level of significance.
Findings
• There's no statistically significant association between age groups and
professions at a 5% significance level. This means that the distribution of
professions across different age groups is likely similar.
• The data suggests forming 4 distinct clusters based on the coefficient
values in the dendrogram. This implies that the data points can be grouped
into four categories with similar characteristics.
• The KMO value (0.677) indicates good sampling adequacy for factor
analysis.
• A significant majority (66%) believe their startup effectively utilizes
social media for customer engagement and brand awareness. This
suggests that social media marketing might be a successful strategy for
this startup.
• Almost 71% of respondents feel limited by financial resources when it
comes to investing in advanced digital marketing tools. This suggests that
a lack of funds might be hindering the adoption of more sophisticated
marketing tools that could potentially enhance results.
Conclusion
• The data is suitable for factor analysis as there are adequate samples
and significant correlations among variables.
• A diverse range of methods are used to assess marketing success.
• Social Media Appears Valuable: A large majority believe their startup
effectively uses social media. However, it's crucial to analyze social
media metrics to optimize campaigns and measure their actual impact.
• Social Media Appears Valuable: A large majority believe their startup
effectively uses social media. However, it's crucial to analyze social
media metrics to optimize campaigns and measure their actual impact.
• Relevant content, a website as an anchor, and multi-channel
marketing are crucial for creating a successful digital marketing
strategy for Start-ups .
Suggestion
1. Conduct further research on specific digital marketing technologies that are most
effective for Start-ups in different industries .
2. With limited resources for advanced tools, research and consider cost-effective
alternatives. Many free or open-source marketing tools offer valuable functionalities.
Explore options like social media management platforms, email marketing software,
or analytics tools with free tiers.

3. Explore the impact of digital marketing on Start-ups across industries and regions
to identify effective tools and platforms for Start-up success
4. Undertake qualitative studies focusing on individual entrepreneurs to gain deeper
insights into digital marketing adoption intentions
5. Validate the identified variables contributing to the adoption of digital marketing
in small companies through more in-depth analysis
Limitations

1. Limited sample size and focus on qualitative data in some studies may impact
the generalizability of the findings
2. Difficulties in assessing experts' knowledge and willingness to respond during
discussions may limit the validation of results in digital marketing adoption
research

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