Employee Relations & Labour Laws

By: Dr. Roshi Raj Jain

Assistant Professor
ISIM
28-03-2024 Unit 1 Dr. Roshi Raj Jain
 Employee Relations and Labour Laws
Employee Relations
Relationship between employers and employees.
Relationship between managers and their team members.

Employee Relation management

Employee relations is the management of the relationship between employer and employee.
It is a process that companies use to effectively manage all interactions with employees ultimately to achieve the goals of
the organization.
Refers to an organization’s efforts to create and maintain a positive relationship with its employees.

Labour Laws
 The employment relationship is the legal link between the employer and employees. It exists when a person performs
work or services under certain conditions in return for remuneration.
 Labour laws determines the nature and extent of
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1 rights and obligations towards their workers. Dr. Roshi Raj Jain
 Importance of Employee Relation Management
 Employee Engagement

 Employee Satisfaction

 Employee Productivity

 Employee Retention

 Employee Experience

 Fewer workplace conflict

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 Key Dimensions of Employee Relations
Employee
Communication
(Grievances
Redressal)

Employee
Employee Counselling
Involvement
Good
(Take feedback
from the
(Decision- employees
Making) about company)

Employee
Relations
Employee Employee
Discipline
Rights
(Equality in
the work- (Salary,
Appraisal)

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 Employee Relations Management Tools
The responsibility of HR include identifying the staff viewpoints about the company by assigning
them some activities that’s is given below:
1) Employee Opinion Survey: Feedback from employees on workplace issues such as
performance, pay and overall working environment. It helps in creating action plan for
managers in modify working conditions to improve overall job satisfaction of an employee.
2) Training Aids: The benefits of training are improved relationship between supervisors and
their employees as well as more effective workforce management skills. It also includes one to
one guidance.
3) Human Resource Information System: HRIS generate employee census reports and also
helps in analysing time tracking, compensation structure, recruitment and selection processes.
Its helps an organisation to manager human resource processes.
4) Departmental
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Expertise: Employee relations
Unit 1
specialists/HR have a broad knowledge base.
Dr. Roshi Raj Jain
Cont..
5) Performances Appraisal Tools :
 Employees should understand the basis on which they are going to be appraised.
 The supervisor should perform the appraisal objectively and fairly.
Others -
• Show Gratitude
• Consistent feedback
• Invest in your employee
• Open communication (Listen to their arguments)
• Get to know your team, on an individual level

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 Industrial Relations
 Industrial Relation is a process by which people interact at the place of work to establish terms and
condition of employment. The process of interaction about their problem not just the resulting standards.
 The term “Industrial Relations” denotes employer-employee relations.
 It is also known as Labor management relations or labor relations.
Characteristics-
1) Without the existence of two parties this relationship cannot exist,
2) Industrial Relations are characterized by both conflict and co-operation.
3) The study of Industrial Relations includes: technology of the workplace, political environment at the
workplace, workers and employers and the impact of new wave of global markets, supply and demand.
4) Industrial Relations also study the rules laws regulations, agreements related with both the parties.

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 Aspects of Industrial Relations
1) Development of Healthy Labor Management Relations:
 Job security of the employees
 Helps in increased workers participation in management
 Give labor a defined role in the society
 Helps in maintaining equality of status between two conflicting groups
 Trade Union and employers maintain and improve labor- management relations and thereby
contribute to industrial peace.

2) Maintenance of Industrial Peace:

Laws, create harmonious labor management relations and also helps in increasing productivity.
 Trade Union Act, Industrial Disputes Act, Industrial Employment Act, Labor Courts etc.

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3) Development of Industrial Democracy:

 Establishment of the Shop Councils and Joint Management Councils- serve as a channel of
communication between management and employees, that helps to improve the working and
living conditions of the employees, encourage suggestions from employees.
Human Rights in Industry- it includes:
 Workers are required to be treated as human beings.
 Better understanding of the roles of the workers by the employer so that they can treat them in a
better way.
 Increase Labor Productivity-
 Improvement in the skills of the workers
 Improvement in production process, material, equipment
 Adopting proper motivational system
 Create proper work environment
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 Linking Industrial Relations with Economic
Growth of the Country
If Industrial relation are good then it will deliver better results like lower industrial
conflict better perception of employee towards organization, higher production, etc. These
all together will help to grow the economy of the country.
1. Transformed Outlook: with the help of transformed outlook of both employer and
employee, national economy will also grow as transformed perception of both employer
and employee acts as a base of industrial peace.
2. Decrease in Poverty and Unemployment: with the help of quick industrialization,
unemployment and poverty can be diminished from the society.
3. Self-Sufficient in Defense Production: Industrial relation helps in gaining independence
in production of war weapons.
4. Fast growth of National Income: For the fast growth of national Income , industrial
relation
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is important. Unit 1 Dr. Roshi Raj Jain
 Contents
Meaning and Definition of Trade Union
Development of Trade Unionism
Functions
Types and Structure
Problems and Suggestive Remedial Measures of Trade Unions
Major provision the Trade Union Act, 1962

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 Definition and Objectives of Trade Union
According to Lester, “A trade union is an association of employees designed, primarily to
maintain or improve the condition of employment of its members”.
According to Webbs ,”A trade union is a continuous association of wage earners for the
purpose of maintaining and improving the conditions of their working lives”
Objectives:
1) To Provide Income Security
2) To Provide Job Security
3) To Develop Physical Security
4) To Provide Social Security
5) To Provide Emotional Security

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 Functions
Various Functions of trade unions are categorized in the following groups :
1) Militant Function: ‘Better economic future and good working environment’
 To ensure increased wages and better workplace conditions
 To safeguard workers against injustice.
2) Fraternal Function: ‘enhancing their efficiency and promote cooperation and enhance
cordial relations among industries’
 Boosting self-confidence of workers
 Appreciating discipline and sincerity of employees
 Protecting female employee from discrimination
3) Political Functions: Donation collection and taking help from political parties during
strikes. The political functions involves:
 Taking participation in political process- contribution in the formulation of the policies as
well as the implementation is the duty
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Cont..
4) Representative Function:
These can be categorized under the following heads:
 Welfare Activities: various welfare measures taken up by many unions which
includes -
providing houses, mutual funds, cultural programs, banking and other
medical facilities. And also it includes training of women in various crafts and
skills which can help them in contributing to their family income.
There are certain unions which are quit active in the field of welfare measure such
as-
Textile labour Association (TLA) Ahmadabad, Self employed women's
association (SEWA),
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 Cont..
 Education : It works for improving their social lives, makes them aware about their
environment, increases their knowledge about their basic rights and duties
Trade unions launch various education programs for employees Likewise – their rights
and responsibilities, the participation scheme for workers, and grievances redressal
mechanism in the organization.
 Publications of News Letters and Magazine: Communicate the policies and view points on
various important issues to the member.
These tools also help them in communicating the personal events such as birth,
marriages, promotion and other achievements
 Research: Information needs to be collected (day to day) and then analyzed for
negotiation process.
Union leader must know about the productivity of its members and the wage practices so
that they can put forward the demand
28-03-2024 Unit 1 of wage increase of workers. Dr. Roshi Raj Jain