It Epc Overview

Cisco Networking Academy Program
IT Essentials Update
 This is an overview to introduce the changes to the IT Essentials: PC
Hardware and Software v4.0 curricula.
 English versions of this course will be available in the June-August 2007
timeframe.
IT Essentials Update Presentation – Version 2.0

Topic: Cisco Networking Academy Program – IT Essentials Update
Appropriate for:  Internal teams
 Academy audiences
Content valid: Valid as of April 2007
Additional info: 1. Please tailor this presentation to effectively address your presentation
goals, audience, and time constraints.
2. Notes are provided in this presentation for key speaking points
3. Please refer to other curricula materials for additional information
4. Send any feedback to your theatre Networking Academy program contacts
New CCNA 307 © 2007 Cisco Systems, Inc. All rights reserved. Cisco Public 1
Cisco Networking
Academy Program
IT Essentials Update
Speaker Name
April 2007
Contents
 Changes
 Certification Alignment
 Equipment and Training
 Scope and Sequence
 Virtual Learning Tools
Changes
Overview
 Name Change:
Old Name: IT Essentials I: PC Hardware and Software
New Name: IT Essentials: PC Hardware and Software
 Provide access to knowledge and skills necessary for
computer technicians and entry-level IT workers
 IT Essentials PC v4.0:
Available in June 2007
Aligns with
New CompTIA A+ certification
Modules 1-3 of EUCIP IT Administrator certification
(Europe)
 Submitted for approval as “CompTIA Authorized
Quality Curriculum”
Course Design
IT Essentials PC v4.0
Course Design Update
 Sixteen (16) chapters

 Five (5) new chapters on:
Laptops and Portable Devices
Security
Communication Skills
 Should prepare students to take:
– All exams associated with the new CompTIA A+ certification
– Modules 1-3 of the EUCIP IT Administrator certification
(Europe)
One course divided into two (2) parts:
Part 1: Fundamentals Part 2: Advanced

Chapters 1-10 Chapters 11-16
 Core competencies in latest  More hands-on and lab-based

hardware and software
 Greater depth with more practical
technologies
application and troubleshooting
 Greater emphasis on:
 Covers all three CompTIA job
– information security skills environment certification exams:
– safety and environmental –IT Technician (602)
issues
–Remote Support Technician (603)
– soft skills
–Bench Technician (604)
 Aligns with CompTIA A+
Essentials exam required for all  Flexibility for instructors to teach based
A+ candidates on any or all of the certification exams
Certification
Previous CompTIA A+ Certification
 Based on 2003 objectives

 Two exams:
A+ Core Hardware (exam 220-301)
A+ OS Technologies (exam 220-302)
 Certification is for life
 Current IT Essentials PC v3.1
course aligned to these
objectives
Previous CompTIA A+ Certification
Exams
 CompTIA will retire these exams on June 30, 2007

 Networking Academy program students will have
access to certification exam discount coupons
upon graduation from an IT Essentials PC class
 They must complete both exams successfully by
June 30, 2007 in order to be A+ certified under the
previous exams
 After that date, they will need to complete the 2006
certification exams path
A+ Certification Exam Update
 New, 2006 Objectives exam announced in June 2006
 Different certification paths aimed at different job
markets
 New topics on laptops, security, safety and
communication and professionalism
 Two exams must still be passed to obtain certification:
1. A+ Essentials (220-601)
2. PLUS any of the three job-skills exams:
– 220-602 - IT Technician (Field Service Technician)
– 220-603 - Remote Support (Help Desk Technician)
– 220-604 - Depot Technician (Bench Technician)
A+ Certification Exam Update
http://certification.comptia.org/a/New_A.aspx
Most
resembles
previous
301, 302
exams
Certification Mapping
 Will map to new CompTIA A+ exams and certified as

CompTIA Authorized Quality Curriculum
 Authors, Technical Reviewers, & Assessment Writers
taking all four exams
 EUCIP IT Administrator certification popular in Europe
 http://www.eucip.org/ -> select Products / IT Administrator
 Modules 1-3 covered completely and most of Module 4
Scope &
Sequence
IT Essentials: PC Hardware and Software
Course Objectives
 Define Information Technology (IT) and detail the components of the personal computer
 Protect the student against accident and injury, equipment from damage, and the environment
from contamination
 Perform a step by step assembly of a desktop computer tower
 Explain the purpose of preventive maintenance and identify the elements of the troubleshooting
process
 Explain, install, navigate, perform preventive maintenance on, and begin troubleshooting an
Operating System, laptop and printer/scanner
 Describe, install, perform preventive maintenance on, and begin troubleshooting a network
 Describe, install, perform preventive maintenance on, and begin troubleshooting security
 Describe and apply good communication skills and professional behavior while working with
customers
 Perform advanced installation, select components based on customer need, perform preventive
maintenance on, and perform advanced troubleshooting of a desktop computer tower
 Upgrade, select components based on customer need, perform preventive maintenance on, and
perform advanced troubleshooting of an Operating System
 Remove and replace select components of, perform preventive maintenance on, and describe
advanced troubleshooting of a laptop and printer/scanner
perform advanced troubleshooting on a network
perform advanced troubleshooting of security
IT Essentials: PC Hardware and Software
Course Outline
Ch PC Hardware and Software
1 Fundamentals: Introduction to the Personal Computer
2 Fundamentals: Safe Lab Procedure and Tool Use
3 Fundamentals: Computer Assembly Step by Step
4 Fundamentals: Basics of Preventive Maintenance and Troubleshooting
5 Fundamentals: Operating Systems
6 Fundamentals: Laptops & Portable Devices
7 Fundamentals: Printers and Scanners
8 Fundamentals: Networks
9 Fundamentals: Security
10 Fundamentals: Communication Skills
11 Advanced: Personal Computers
12 Advanced: Operating Systems
13 Advanced: Laptops and Portable Devices
14 Advanced: Printers and Scanners
15 Advanced: Networks
16 Advanced: Security
Equipment and
Training
Lab Equipment Changes
 Changes due to:

–Changed certification exam objectives
–Increased focus on practical job skills and troubleshooting
 Operating systems covered

Microsoft Windows XP Professional
Microsoft Windows 2000 Professional
 Increased RAM
 Wireless PCI adapter
 Wireless router/switch
Equipment Requirements
New/Changes
 Hardware:
Two 128 MB memory modules (minimum) or two 256 MB
memory modules (recommended)
 Software:
Microsoft Windows XP Professional (Media CD)
 Additional Items/Resources:
One Linksys wireless router/switch or equivalent per two Lab
PCs, Linksys model WRT 300N preferred
One Wireless PCI network adapter (compatible with the above
wireless router/switch) for each Lab PC
Typical Lab Layout
 Lab size of 12-15 students for hands-on lab activities

–Recommended: a ratio of 1 Lab PC per student
 Some lab activities require the student Lab PCs to be

connected to a local network
 2 instructor workstations
–1 connected to Internet to search for and download files
–Other instructor workstation used for hands-on lab
demonstrations
Instructor Training
IT Essentials: PC Hardware and Software v4.0

 Optional but strongly recommended
 Will be allowed to create and teach ITE PC v4.0 classes
Current immediately after the course is released in June
Instructor
 Training is required (in-person or blended)
New  Instructor Fast Track option available to those with prior
Instructor subject matter knowledge
Follow current guidelines & requirements
Eligibility is verified by:
•Specific industry certification
•Formal evidence of industry experience
•Formal evidence of teaching experience
Virtual Learning
Tools
Virtual Learning Tools
 Designed to:
supplement classroom learning
provide a virtual “hands-on” experience where real
equipment is limited
 Stand-alone tools:
Virtual Desktop
Virtual Laptop
Virtual Laptop
Tutorial
Objectives
 Describe the three modes of the Virtual Laptop.

 Remove and install laptop components in the
Virtual Laptop.
 Participate in discussion of various teaching
strategies to use with the Virtual Laptop.
Tutorial
Or click the Skip
button to go
directly to using
Virtual Laptop.
Click on the
arrow to view the
brief tutorial.
The Three Modes
Step-by-step instructions
Learn Mode for removing and installing
components
Self-check for
understanding
Test Mode Information about
many laptop features
Explore Mode and components
Learn Mode: Underside Layer
Components in the
Underside Layer
Learn Mode: Show Instructions
For step-by-step
instructions
Antistatic Mat
Aligning and Installing Components
Completing a Layer in Learn Mode
Learn Mode: Top & Sides Layer
PC Card
Optical Drive
Learn Mode: Docking Station Layer
Learn Mode: External Cables Layer
Test Mode
Explore Mode
The “Learn More” Option
Virtual Laptop
Demo
Virtual Laptop Demo
 The Virtual Laptop demo can be downloaded at:
<INSERT URL where this will be made available from

AC>

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Cisco Networking Academy Program

IT Essentials Update Presentation – Version 2.0

 Sixteen (16) chapters

Part 1: Fundamentals Part 2: Advanced

 Core competencies in latest  More hands-on and lab-based

 Based on 2003 objectives

 CompTIA will retire these exams on June 30, 2007

 Will map to new CompTIA A+ exams and certified as

 Changes due to:

 Operating systems covered

 Lab size of 12-15 students for hands-on lab activities

 Some lab activities require the student Lab PCs to be

IT Essentials: PC Hardware and Software v4.0

 Describe the three modes of the Virtual Laptop.

 The Virtual Laptop demo can be downloaded at:

<INSERT URL where this will be made available from

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