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Importance Of Group And Team Works

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Robi Axiata Ltd.

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Prepared For: Samia Sultana Tani Assistant Professor Department of Finance University of Dhaka

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Group Profile
Name

ID No. 16-020 16-048 16-052 16-058 16-090 16-106 16-112 16-134 16-160 16-264

K.M Najmus Sakib Mamunur Rashid Mobasheera Tasnim Mostofa Kamal Md.Kamrul Islam Rajib Kumar Deb MehediHasan Md. Rajib Khan Shaykha Sultana Belal hossain

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Theoretical background

Foundatio n of group Behavior

Understa nding work team

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Foundation of Group Behavior

Group Usually we understand by the term group Two or more individuals. Interact and interdependent. They come together to achieve particular objectives. No synergy.
Group Properties

Roles Norms Status Size Cohesiveness

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Classification of group

Sub classification Command group

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Task group

Interest group

Friendship group

There are two types of group development model: The five stage model. Punctuated-Equilibrium Model.

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Understanding work team

Work team is a group whose individual efforts result in a performance that is greater than the sum of the individual inputs. Great way to use employee talents. More flexible and responsive to changes. o Facilitates employee involvement. o Increases motivation. o Democratize organization.
o

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Types of team

Team Effectiveness and Quality Management Requires That Teams: 6/12/12 Are small enough to be efficient and effective.

Robi Axiata Ltd.

Profile
Robi Axiata Limited is a joint venture company between Axiata Group Berhad, Malaysia and NTT DOCOMO INC, Japan. The widest international roaming coverage in Bangladesh. Commenced operations in Bangladesh in 1997 with the brand name AKTEL. Connecting 600 operators across more than 200 countries. Robi has 21 Customer Care Centers 430 Robi Care Points in 64 districts all over the country. Robi has over 25,000 retails along 6/12/12100,000 voucher sales point in with

Robi offers an array of different packages. q Fundamental pre-paid and post-paid mobile services. q A wide range of value-added products and services such as.

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On 28 March 2010, the service name was rebranded as Robi and the company came to be known as Robi Axiata Limited.

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What is the extent of company dependence on group or team performance?

Telecommunication sector is a challenging one. Authority of Robi Axiata Ltd
q

q q

Must be more concern about others activities and achievement Need to follow their target job The departments should be aware make new ideas about - new technology, - service, - customer care, - sales promotion and so on.

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Normally regular office works are done through traditional process. Record keeping, human resource management and so on.

In this organization works through team and through group are in attendance here with their own magnificence.

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How the group nature is evaluated?

Applied more in inter departmental activities.

The co. need to follow organized way.

o Command groups are special and regular (unique but in regular basis). o Task groups are formed to solve critical problems. For example, some problem or introductions of new technology are solved by that group. o Interest groups are less active here. 6/12/12

What are the reasons behind joining in a group?

Individually goals are not attainable in most of the cases. As we know that unity is strength the employees seek group tasks for power. Employees want to join in the group to enrich their identity.

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How diverse the groups and teams are?

Organization has fewer foreign workers It has workers from all over the country. Inter department group diversity is low. But they are not in any conflict because of this diversity.

The diversity helps more because The variety of experience and thoughts deals with the various human need. Their diverse idea spread to meet the diverse wants of the people.

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Are the groups temporary or permanent? What are the natures of group work model?

Implication of new services Temporary group Continue the activities Permanent group Temporary groups need huge time. Permanent groups are for specific goals. The five stage model is not applicable because the group works are assigned by their authority. Punctuated equilibrium model suits here but the phases of inertia are not active .

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How the norms, status size and cohesiveness influence the groups?

The members of groups are occupying certain position in the organization there are certain identity behavior stage No special dress code and social arrangement norms but there are certain rules and regulations regarding resource allocation norms.

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Size The size of most of the groups is of 5-20 members Conformity Conformity is not seen in the organization acutely. The members of the group are accountable for any mistakes. Deviant work place behaviors Showing favoritism, gossiping and blaming coworkers are present here fewer. Cohesiveness There are employees with long term relation. They used to work

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How acute the groupthink or group shift in the groups?

Group think:

The group number is as large as 20 it helps to create diverse opinion about any decision. Every member is free to offer any idea relative to the discussion No member is allowed to reinforce the ideas repeatedly. Always group leader is chosen such a way that allows the leader to be acceptable to any change.

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Group shift:

There is authority that approves and scrutinize the capability of the decisions. If any problem rises later the related department and group are accused for the disappointment. It is their concern to evaluate pin point error and remove this. Otherwise they will be held responsible. Thus the organization is able to remove Groupshift.

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Which types of decision making methods are followed by the organization?

Robi Axiata Ltd. follows the brainstorming method for any internal decision making. Whenever they need to interact among various nations they take the help of electronic meeting system. They are in touch among themselves electronically. Interacting groups are followed in taking decision with lower priority.

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In what extent the organization depends on group?

Robi Axiata Ltd. follows the team effort as well as group effort. When there is need to compete with other companies or interdepartmental groups it depends no more on group. They dont share the information to make the goal achievable but to defeat other.

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Which natures of teams are used in the organizations?

Problem solving team has one deficiency that it cannot make any decision but can only recommend. So the organization does not prefer problem solving team. Self managed team is so active that it is independent in making decisions. As a result different perspective and experience make the cross functional team less preferable to the organization. Electronic team is the most used in this organization. Team consists of different countrys members are connected to the team. Also team members joined from different part of the districts and areas are working here.

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How does the organization ensure effectiveness of the teams?

It ensures common characteristics when the teams working together. They have adequate resources. The higher authority provides necessary equipment and administrative support. It is the leader who dictates their path. There is a climate of trust, and a performance evaluation and reward system that reflects team contributions.

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These teams have individual with-technical expertise. There is a manageable level of conflict, and a minimal degree of social loafing. Members believe in the team's capabilities . The work provides freedom and autonomy.

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 How does the company systematize an environment of team work?

The organization hires people who are capable of doing occupation in a team work. They take fresh graduate who have no team work experience. The organization put together compulsory training program to train these spanking new employees. The organization generally prefers team and group work in lower authority. It does not seek team work in mid level and higher level job in the organization.

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What is the reward distribution system?

Reward system is different in organization to organization. Some prefer individual performance and some prefer whole group and team performance. Every year the organization recognizes the person with great effort who contributed to the team performance and finds The employee of Here the year. we cant say that the team
work is under emphasized as the reward is given to individual. The participation of the members in the team shows the authority that which employee should be selected. The performance is evaluated from the team work by the authority.

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Examples and structure of group and team work:

In the organization project base group and team work is seen mostly. Generally departments use it more often. Specific job is done through campaign which works in interdepartmental basis. For example one advertisement of Robi is about mobile advertisement (jamdani) is done through using the same procedure.

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To introduce new technology the company generally follows the way likeActive Onair Implementation operation Planning New idea If any problem arises solve it and communicate. Start providing services. Apply the job. Decide and advice the feasibility. Arises from the need to providing services to the customers. Generating idea is the task of the specific group.

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Example of such activities is launching magic voice service by the company. The idea of the service is provided by the marketing department. Then the idea transferred to the related department of technology. Intelligent network team examines and approve. Marketing and INT (intelligent network team) works together. Then transmission media (IT) works to examine parameter watching hob.

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Marketing department

At first the new idea is transferred for feasibility study from upper to lower level shown in the figure then the result steps to higher level.

INT

IT

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Conclusion:

From our visit to the Robi Axiata Ltd. it is quite clear that it depends greatly upon group and team work. In our country all the telecommunication companies follow all most the same procedure. Therefore we come to the conclusion that along with Robi all the company providing telecommunication service depend on group and team work.

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Do NOT Believe What You See Think Again. . . .

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