Professional Documents
Culture Documents
WHAT IS PERSONALITY?
PERSONALIT Y
The sum total of the biological, psychological, socio -cultural and other traits of the person, manifested in the way he thinks, feels, acts and relates with others ( Roldan, 2003) The embodiment of feelings and behavior which make man the unique person that he is ( Avelino & Sanchez, 1996)
The unique way in which each individual thinks, acts and feels throughout life (Ciccarelli & White, 2009)
Personality refers to a combination of longlasting and distinctive behaviors, thoughts, motives, and emotions that typify how we react and adapt to other people and situations (Plotnik, 1999)
DETERMINANTS OF PERSONALITY
Heredity
Genetics determine a persons physical and biological characteristics such as physical stature, color of the skin and hair.
http://psychclasses2.wikispaces.com/Group+-+Chapter+12+-+Personality
DETERMINANTS OF PERSONALITY
http://avoidantpersonalitylife.blogspot.com/2010/05/surviving-or-overcoming.html
SIGNIFICANT OTHERS
http://bg01.global2.vic.edu.au/2012/03/16/how-can-we-make-a-fair-and-inclusive-society/
Fixation: insatiable craving for unsatisfied needs like love, attention etc
Need for recognition, affirmation and appreciation Need for attention and acceptance
http://ubuzima.com/?Impinduka-ziba-mu-mubiri-w-umwana
SUPERIOR PERSONALITY
http://lifesclassroom.blogspot.com/2010/07/examination-of-marriage-hierarchy-of.html
It is not the experience per se that makes or unmakes a person. Rather it is the meaning that people attribute to experience.
Positive thinking will bear positive feelings and positive behavior.
KEYPOINTS
Personality is a product of the combined hereditary characteristics transmitted through the genes and acquired, learned characteristics through the socialization process It is not the objective reality that serve as determinant of behavior but rather the perceived meaning by the individual
ACTIVITY
6: OFTEN
3: SOMETIMES
1: RARELY
1. Other peoples problems af fect me. 2. I can influence others. 3. I am not afraid to speak my mind. 4. I can find time to help someone in need. 5. I can take risks to achieve change. 6. I can think up solutions to problems.
6: OFTEN
3: SOMETIMES
1: RARELY
7. I can put my ideas across successfully to others. 8. I am pretty imaginative. 9. When someone is hurting, I want to help. 10. I can bring people round to my way of thinking 11. I prefer variety to routine.
6: AGREE
3: NOT SURE
1: DISAGREE
12. Modesty is an important quality. 13. Most disputes can be sorted out amicably. 14. I find it easy to take others ideas on board. 15. Friends come to me with their problems. 16. I feel okay standing up in front others.
6: AGREE
3: NOT SURE
1: DISAGREE
17. Im often the shoulder people cry on. 18. I can see anothers point of view. 19. My classmates think Im forceful. 20. Making a speech is no problem.
6: AGREE
3: NOT SURE
1: DISAGREE
21. I can often sort out other peoples problems. 22. People are pretty trustworthy. 23. I can cope with losing. 24. Using people to get what you want is wrong. 25. Appearing on stage sounds like fun.
SCORING
COMMUNICATION
X= Sum of answers to statement numbers 13, 16, 20 and 25
ABOVE AVERAGE: you are happy with an audience, you enjoy contact with others and get to know people quickly, a good talker, you know how to put across your ideas and let others know how you feel, can often influence others, may be seen as domineering and over-forceful BELOW AVERAGE: you find social occasions as a chore than a pleasure, it is not easy for you to put yourself forward, tend to keep opinions to self, able to handle most social situations but would not go out of your way to promote yourself
SENSITIVIT Y
X= Sum of answers to statement numbers 1 , 9, 12, 22, 23, 24
ABOVE AVERAGE: is compassionate and understanding, you take people at face value and are trusting of them, others feelings are important to you, a good listener, a fair judge of character, generally trust your intuitions, value modesty and loath to put yourself forward, particularly at the expense of others, are af fected by others troubles more than necessary
BELOW AVERAGE: more independent and less concerned with feelings of others, competitive, not afraid to take advantage of others to get what you want, being sensitive will make you popular but may not help you for promotion
AVAILABILIT Y
X= Sum of answers to statement numbers 4, 15, 17, 18
ABOVE AVERAGE: you are a magnet to those who need support and encouragement, which you are happy to give, a good mediator, your caring nature can be taken for granted BELOW AVERAGE: more independence, with a tendency to stand back from other peoples problems, you do not like to get involved, you may come across as self -absorbed
OPENNESS
X= Sum of answers to statement numbers 6, 8, 11 , 14
ABOVE AVERAGE: flexible enough in your views to accommodate others ideas and viewpoints easily, this is because you are highly imaginative and receptive. You are not afraid to daydream, innovative and can generate lots of problem-solving ideas, unafraid to take risks BELOW AVERAGE: prefer routine and certainty. You process information in a sequential way and do not welcome others suggesting new angles on what you are doing
ASSERTIVENESS
X= Sum of answers to statement numbers 2,3,5,7,10,19,21
ABOVE AVERAGE: straightforward and unafraid to make your views and feelings known, you have the diplomacy to do this without upsetting others in process. You can give good impartial advice when required, and your approach gets others to see things your way. Can be ef fective and dynamic without being aggressive, and expect others to treat you with respect you show them, with high sense of direction and self control BELOW AVERAGE: lack the self -confidence or control to stand up for yourself and be counted without either feeling devastated or devastating to others, too aggressive or too timid in your dealings with others
STAGES OF DEVELOPMENT
Understanding an ideal
Personality is given emphasis during the screening process. Having a pleasing personality is always required.
Creates a winning goodwill and respect, involves maturity, capable of making positive impressions and ability to handle different people in different situations
Personality development would be a great help in transcending what a person already has and maximize his strengths Personality development will also be a great help to ensure that he would be able to extend himself to wants an needs of his guests. I t opens a persons world to the reality of other peoples point of view
1. Improve the strengths and develop the weaknesses 2. Use the right gestures and postures needed for hospitality and tourism professionals 3. Control feelings and emotions especially in really tough situations 4. Develop pleasant expression and attitude towards guest 5. Possess personality needed in the corporate world
Reference:
Rodolfa, B. Jr., Aquino, C., Dellova, R. & Tiongco, N. (2011). Leadership & personaltiy development for tourism and hospitality professionals. Manila: Mindshapers Co., Inc.
Roldan, A. (2003). On becoming a winner. Metro Manila: AR Skills Development & Management services.
Sheppard, S. (2003). Personality profiler. London: Ryland Peters & Small.
Thank you!