Private & Confidential

MINUTES OF MEETING ANNUAL GENERAL MEETING MASTER COORDINATOR 20 October 2013 Room 6 Impiana Hotel IPOH Present : Field Liaison Committee (FLC) $ttendees % Or#ani&ations 1' "aster (a&ri )ete*ar&i % 2' "aster )!aree&a Has!im 3' "aster +'",liani +'",da -' "aster "o!amad Han,&,l "o!amad $&am .' "aster (,r I&&ati C!e /a0ias 6' "aster "o!d Fa!mi "o!d )a&ali 1' "aster ),&ianti "as0ar 2' "aster "o!d $iman $dam 3' "aster ",!ammad $&nin "o!d 4!a&ali 10' "aster "al5ana "ansor 11' "aster Hern5 6,sni&ar 12' "aster R,&ia! $min 13' "aster 7!airiman 7!a&ali 1-' "aster "o!d Hasli 1.' "aster ),ra5a "o!amad 16' "aster Fari!a! $b, 7asim 11' "aster Ra8a $bd,l ",talib 12' "aster $!mad Firda,s 13' "aster 9,rai*a! $n,ar ACTION P" (a&ri 0elcomed and t!an:ed all t!e "CC members *or acceptin# to be part o* t!e 2013 "CC *or 2013' P" (a&ri stated t!at an5 *eedbac: and ideas *rom all t!e masters are al0a5s 0elcomed b,t *inal decisions 0ill be based on 2;3 *rom ma8orit5' P" (a&ri also read o,t t!e OC o* t!e $4" as belo0 !is 5ears "CC members are c!osen as per t!eir ran: minim,m e**ecti<e as "aster coordinator t!ro,#!o,t t!e 5ear Comp,lsor5 attendance to O(= o**icial "CC meetin#s in t!e 5ear b,t t!ere co,ld be ad%!oc meetin#s called d,e to certain iss,es as and 0!en needed' Feedbac:s are 0elcomed at an5time and not restricted to "CC "eetin#s onl5' $n5 disc,ssions d,rin# "CC "eetin#s s!o,ld be :ept con*idential ,nless it is con*irmed to be s!ared to t!eir or#anisations "in,tes o* "CC "eetin#s are to be circ,lated amon#st t!e "CC members onl5' 1 !e "ana#ement

2. 2.1

SALES FIELD ACTI!ITIES "#re$ented %& PMC' Trip/Event attended by PMC and PMY

ACTION

Famil5 >a5 ,nder "$?"$ 2%3 (o< "a#ic "ela:a 3 (o< 16 @ 2- (o<ember 2013 (London;Paris) "a#ic Perlis 1- >ec "aster Celebration "aster 9,ra 26 Oct "aster Celebration "aster Fara! 21 Oct 2'1'1 "aster Fari!a! reA,est *iB allocated *,nd *or items s,c! as dedicated banner *or ma#ic e<ent' Ot!er item s,c! as laser pointerC mic (2pcs)C pro8ectorC :ids colorin# boo:C p!oto#rap!erC ca:e' "aster Ra8a ",talib also s,##ested t!at :ids entertainment media ie DC>C pro8ector 2.2 Sales update

2'2'1 )ales o* *irst 6 mont!s 2013;1- c5cle 0as s!o0n as per attac!ed' P"C ad<ice eac! or#ani&ation s!all ma:e t!eir o0n anal5&e; trendin# ,nder t!eir or#ani&ation ACTION ( 3.1 O#erational

Management Shaklee )!a:lee "ana#ement seems t!at t!e5 donEt !a<e speci*ic dedicated *ocal point to liaise on e<er5 iss,e s,c! as c!eA,e iss,in#Cstoc: dela5 more t!an 30ee:sC FDC ran:C promotionC !otline al0a5s en#a#ed 3'1'1 "aster $&lin s,##ested t!at !otline c,stomer ser<ice to be a<ailable 2-%1 3.2 St !k !ere are al0a5s temporar5 o,t o* stoc: at all branc!' C de " ! ndu!t "aster $&nin !i#!li#!ted t!at )!a:lee s!all speci*icall5 print >os and >onEt circ,lated at all branc!es' !is is to a<oid acti<ities o* *rontloadin#' "aster I**a! !i#!li#!ted t!at (> and GO" cond,cted b5 )!a:lee 0ere #ood initiati<e ' Onl5 t!at t!e last partC )!a:lee ed,cate distrib,tors on Hcari oran#E' !ere*ore all "asters !a<e to be a0are and ed,cate t!eir do0nlines in concept o* s!arin# instead o* *rontloadin# or Hcari oran#E $nline system "aster $&nin s,##ested t!at )!a:lee "ana#ement s!all re<eal t!eir t5pe o* online s5stem'' "ar:etin#' !ere !ere are !icc,p in t!e online s5stem s,c! as inadeA,ate s!ippin# detailsC do,ble c!ar#ed on credit card' "aster I**a! s!ared t!e do,ble c!ar#ed o* credit card iss,e 0as d,e to do,ble :e5 in' >istrib,tors are ad<ised to c!ec: 0it! t!eir ban: i* t!e5 !a<e s,bmitted t!e pa5ment or call )!a:lee' "aster Fari!a! s,##ested t!at )!a:lee s!o,ld allo0ed interban: trans*erred AO* Members " % ard &as ele!ted C!airman @ "aster (a&ri Dice C!airman @ "aster Fird!a,s 2

3.3 3'3'1 3'3'2

3.# 3'-'1 3'-'2

3'-'3 )

reas,rer (*inance ad<isor) @ "aster $&lin )ecretariat (In*ormationIComm,nication ) @ "aster $&nin Le#al @ "aster 9,ra Reli#io,s;C!arit5% "aster Ra8a ",talib -'1'1 -'1'2 -'1'3 -'1'-'1'. -'1'6 -'1'1 "aster $&lan a#reed to prepare standard 0or:in# paper *or 5earl5 e<ent related to /,ta0an' !is is to a<oid ,nnecessar5 !appen in *,t,re related LH>( ' $s a#reed be*oreC all "asters to contrib,te R"300 per e<ent "aster Han,&,l s,##ested t!at Hmeetin#l,ar biasaE to be !eld re#,lar5 "aster Fird!a,s s!ared t!e articles on t!e "L" )!aria! Compliance and s!all be !i#!li#!ted in FLC meetin# "aster ),e !i#!li#!ted t!e dela5 o* c!eA,e iss,in# b5 )!a:lee "aster 7!airiman eBpressin# !is #ratit,de on t!is $4" :ic: o** and a#reed t!at all "asters in /,ta0an s!all sta5 ,nited *or t!e betterman o* all or#anisations ,nder /,ta0an P"C presented t!e tips on or#ani&ation tree 0!ere eac! "aster !as to ,nderstand t!e mar:etin# plan especiall5 on leaders!ip bon,s' P"C also s!ared on t!e criteria *or ac!ie<in# a0ard b5 end o* t!is c5cle and c!allen#ed all "asters in /,ta0an Famil5 to ac!ie<e 6 *i#,re income t!e earliest is 6mont!s a*ter promoted as "aster or latest 13mont!s a*ter promoted as "aster

C,rrentl5 #ro,p /,ta0an is contrib,tin# .0J sales o* o<erall )!a:lee "ala5sia and plan to ac!ie<e 30million sales in t!e mont! o* Febr,ar5 201P" (a&ri t!an:ed all members *or attendin# t!e meetin#'and accept t!e position and #ro,p p!otos 0ere ta:en' "in,tes ta:en b5 : P"C $d8o,rned 11'30$"