Test Report – BWT Session No.

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Tester: Parimala Shankaraiah

Date: 20th Sep 2009

Time: 9 PM

Mission: To Test the installability of Areca 7.1.5

Operating System: Windows XP SP3 Professional

Browser (if applicable): NA

Application Name & Version: Areca 7.1.5

Link to download or URL: http://sourceforge.net/projects/areca/

Notes : (Includes Test Data, Test Ideas, Investigation Notes, Questions)

1. Multiple Installations of the software might cause a threat to existing installation as well as the
data that has been backed up in previous installation.

2. Installation options page is not displayed the first time Areca is installed. But for subsequent re-
installations, this page was displayed. I was unable to reproduce this issues though I cleared
program files, registry, common files etc . Hide and Seek bug.

Bugs : (With reason as to why do you think it’s a bug? Ex: Inconsistent within an application, Inconsistent
when compared to most of the products etc.)

1. The Downloadable Software does not contain Version Information. This information is vital to
the stakeholders to communicate or reference to during troubleshooting issues and involved in
Tech Support Calls. In general, version information conveys details about what changes have
gone in since the last general availability release to the customer.
a. Risk: Medium
b. Oracle: Inconsistency with comparable products

2. The Desktop Shortcut icon placed on the desktop after Installation is a plain image with a
White and Light Blue color combination (Desktop Short_Bug2.PNG)
3. User is able to initiate multiple instances of the downloadable and able to install the application
successfully several number of times when the product is not in open state (Multiple
Instances_Bug3).
a. Risk: High. Need to evaluate the impact of re-installation on existing backed up data
b. Oracle: Inconsistency within the product
4. The error message displayed when Areca application is open and another installation is in
progress is cryptic as it reads ‘Error opening file for writing’. Click Abort to abort installation.
Retry to try again, Ignore to skip this file (Error_Bug4.PNG)
a. Risk: High. The error message does not contain useful information to the user. The user
will not know how to come out of this situation as the error message does not tell
him/her what exactly he/she is doing incorrectly
b. Oracle: Inconsistency within the product
5. The percentage displayed in the progress bar when Areca application is open and another
installation is in progress displays 100% when the error dialog is displayed (Error_Bug4.PNG)
a. Risk: Medium. The user is left confused to see the status as 100%, but the progress is
still at the beginning of the progress bar. Another risk is that the percentage completion
is 100% though an error was encountered which is misleading to the user.
b. Oracle: Inconsistency with Claims
6. Clicking on Abort button on the Error dialog displayed when Areca application is open and
another installation is in progress does not close the Installation Window (Abort_Bug5.PNG)
a. Risk: Medium. Clicking on Abort does not abort the entire operation. Instead it waits for
the user to explicitly close the remaining installation window.
b. Oracle: Inconsistency with User Expectation
7. Clicking on Ignore button on the Error dialog displayed when Areca application is open and
another installation is in progress completes the installation successfully (Ignore_Bug6.PNG)
a. Risk: High. Hitting Ignore button means that that particular file/dll will not be installed.
However, the application continues to work fine after this installation. Ie., an Improper
installation still works fine
b. Oracle: Inconsistency with Purpose
8. Installation page displays a different product name and version number (Product and
Version_Bug7.PNG)
a. Risk: Medium. Confusion to the user
b. Oracle: Inconsistency with Image
9. User is able to delete the Areca folder at ‘C:\Program Files\Areca’ successfully
a. Risk: High. If the application is currently not under use, the user should not be able to
delete the Areca folder from the Program Files. This is a big risk on systems where Fast
User Switching is enabled for multiple users
b. Oracle: Inconsistency with Image
10. Similar Menu icon used for Areca/Check new versions/Help on Start
Menu>Programs>Areca…(Start Menu options_Bug8.PNG)
11. Uninstall successful when all files are removed from Program Files folder. When I deleted the
areca folder from Program Files and uninstalled the application from start menu, I get a
 ‘Installation successful message which is incorrect. Looks like the uninstallation is not a true
uninstallation
a. Risk: High. This looks like a few messages are displayed without actually referring to
removing the actual files from the disk
b. Oracle: Inconsistency with Claims
12. Incorrect Error Message displayed when user tries to uninstall areca from Add/Remove
programs though it is already uninstalled from Start Menu (Uninstall_Bug9.PNG)
a. Risk: Medium. User Confusion
b. Oracle: Inconsistency within Product
13. Uninstallation does not clean up redundant files in program files

Attachments : (Name the screenshots as Bug 1, Bug 2 etc with a short caption)

Desktop Short_Bug2
Multiple Instances_Bug3
Error_Bug4.PNG
Abort_Bug5.PNG
Ignore_Bug6
Product and Version_Bug7.PNG
Start Menu options_Bug8.PNG
Uninstall_Bug9

Note: Save this file in .doc (97 – 2003 format) ONLY.