1.

Chapter 1: Introduction to Computers Question MC #1 Computer ____ entails having the knowledge and understanding of computers and their uses. *a. literac !. intimac c. legitimac d. infanc ". Chapter 1: Introduction to Computers Question MC #" #$n% ____ is an electronic device& operating under the control of instructions stored in its own memor & that can accept data& process the data according to specified rules& produce results& and store the results for future use. a. input device *!. computer c. output device d. !oth a and c '. Chapter 1: Introduction to Computers Question MC #' ____ is a collection of unprocessed items& which can include te(t& num!ers& images& audio& and video. *a. )ata !. *utput c. Information d. Input +. Chapter 1: Introduction to Computers Question MC #+ ____ conve s meaning and is useful to people. a. )ata *!. Information c. Input d. *utput ,. Chapter 1: Introduction to Computers Question MC #, #$n% ____ device is an hardware component that allows data and instructions into a computer. a. output !. communications *c. input d. terminal -. Chapter 1: Introduction to Computers Question MC #.ome people refer to the series of input& process& output& and storage activities of a computer as the ____ processing c cle. a. data

ou to enter

!. input c. output *d. information /. Chapter 1: Introduction to Computers Question MC #/ # computer contains man electric& electronic& and mechanical components known as ____. a. software !. input devices c. output *d. hardware 0. Chapter 1: Introduction to Computers Question MC #0 1he ____ unit is a case that contains electronic components of the computer that are used to process data. a. control *!. s stem c. arithmetic d. !ase 2. Chapter 1: Introduction to Computers Question MC #2 1he ____ is the electronic component that interprets and carries out the !asic instructions that operate the computer. a. mother!oard !. control unit *c. processor d. arithmetic unit 13. Chapter 1: Introduction to Computers Question MC #13 ____ consists of electronic components that store instructions waiting to !e e(ecuted and data needed ! those instructions. a. 1he processor !. 1he C45 c. 1he control unit *d. Memor 11. Chapter 1: Introduction to Computers Question MC #11 #$n% ____ device is an hardware component that conve s information to one or more people. a. input !. communications c. terminal *d. output 1". Chapter 1: Introduction to Computers Question MC #1"

nar001-1.jpg # computer keeps data& instructions& and information on ____ media such as hard disks& like the one shown in the accompan ing figure& and on 5.6 flash drives& optical discs& and memor cards. *a. storage !. input c. communications d. output 1'. Chapter 1: Introduction to Computers Question MC #1' #$n% ____ device records $writes% and7or retrieves $reads% items to and from a 5.6 flash drive& for e(ample. a. 5.6 *!. storage c. inde(ing d. d namic 1+. Chapter 1: Introduction to Computers Question MC #1+ # hard disk provides much ____. a. less storage capacit than a C) !. less storage capacit than a 5.6 flash drive c. greater storage capacit than a C) !ut less than a 5.6 flash drive *d. greater storage capacit than a 5.6 flash drive 1,. Chapter 1: Introduction to Computers Question MC #1, # widel used communications device is a ____. *a. modem !. C) drive c. 5.6 flash drive d. )8) drive 1-. Chapter 1: Introduction to Computers Question MC #1#$n% ____ device is a hardware component that ena!les a computer to send $transmit% and receive data& instructions& and information to and from one or more computers. a. reading !. transmitting *c. communications d. reception 1/. Chapter 1: Introduction to Computers Question MC #1/ # computing phrase 9 known as ____ 9 points out that the accurac computer:s output depends on the accurac of the input.

of a

a. what ou see is what ou get *!. gar!age in& gar!age out c. nothing ventured& nothing gained d. !etter safe than sorr 10. Chapter 1: Introduction to Computers Question MC #10 #ll of the following are advantages of using computers ;<C;41 ____. a. speed *!. impact on la!or force c. communications d. consistenc 12. Chapter 1: Introduction to Computers Question MC #12 #$n% ____ is an one who communicates with a computer or utili=es the information it generates. *a. user !. editor c. manager d. programmer "3. Chapter 1: Introduction to Computers Question MC #"3 ____ computing involves reducing the electricit consumed and environmental waste generated when using a computer. *a. >reen !. 5niversal c. .treamlined d. Comprehensive "1. Chapter 1: Introduction to Computers Question MC #"1 nar002-1.jpg #$n% ____ is a collection of computers and devices connected together& as shown in the accompan ing figure& via communications devices and transmission media. a. client !ase !. !aseline *c. network d. server farm "". Chapter 1: Introduction to Computers Question MC #"" nar002-1.jpg ?etworks& such as that pictured in the accompan ing figure& allow computers to share ____& such as hardware& software& data& and information. *a. resources

!. s stems c. links d. media "'. Chapter 1: Introduction to Computers Question MC #"' nar002-1.jpg @hen a computer connects to a network& such as that pictured in the accompan ing figure& the computer is ____. a. linked !. inline c. resourced *d. online "+. Chapter 1: Introduction to Computers Question MC #"+ nar003-1.jpg *n a network& the maAor differences !etween the server $like the one in the accompan ing figure% and the client computers are that the server ordinaril has ____. a. less power& less storage space& and decreased communication capa!ilities !. less power& less storage space& !ut e(panded communication capa!ilities c. more power& more storage space& !ut decreased communication capa!ilities *d. more power& more storage space& and e(panded communication capa!ilities ",. Chapter 1: Introduction to Computers Question MC #", nar003-1.jpg #$n% ____ like the one in the accompan ing figure controls access to the hardware& software& and other resources on a network and also provides a centrali=ed storage area for programs& data& and information. *a. server !. mainframe c. client d. terminal "-. Chapter 1: Introduction to Computers Question MC #"1he ____ is a worldwide collection of networks that connects millions of !usinesses& government agencies& educational institutions& and individuals. a. @e! !. ?et c. ?ewsnet

*d. Internet "/. Chapter 1: Introduction to Computers Question MC #"/ 4eople around the world use the Internet to ____. a. communicate with and meet other people !. shop for goods and services c. access sources of information and leisure *d. all of the a!ove "0. Chapter 1: Introduction to Computers Question MC #"0 6 su!scri!ing to a$n% ____& ou can use our computer and a communications device& such as a modem& to connect to the man of the Internet. a. mainframe !. instant messaging service *c. access provider d. #.4 "2. Chapter 1: Introduction to Computers Question MC #"2 # @e! site is ____. *a. a collection of related @e! pages !. the location from which a @e! page originates c. the source of a @e! page d. an author of a @e! page '3. Chapter 1: Introduction to Computers Question MC #'3 1he @e! contains ____ of documents called @e! pages. a. thousands !. millions *c. !illions d. trillions '1. Chapter 1: Introduction to Computers Question MC #'1 In a photo sharing ____& users can create an online photo al!um and store their digital photographs. a. e(change !. market *c. communit d. application '". Chapter 1: Introduction to Computers Question MC #'" ____ consist$s% of a series of instructions that tells the computer what to do and how to do it. a. >5Is

services

!. .torage utilities c. .haring communities *d. .oftware ''. Chapter 1: Introduction to Computers Question MC #'' @ith a$n% ____& users interact with the software using te(t& graphics& and visual images such as icons. *a. >5I !. )5I c. B5I d. 65I '+. Chapter 1: Introduction to Computers Question MC #'+ Cou interact with a program through its ____& which controls how ou enter data and instructions and how information is displa ed on the screen. a. operating s stem !. storage *c. user interface d. icon ',. Chapter 1: Introduction to Computers Question MC #', 1wo categories of software are ____. a. operating s stem and s stem software !. s stem software and utilit programs c. utilit programs and operating s stems *d. s stem software and application software '-. Chapter 1: Introduction to Computers Question MC #'____ is the process of setting up the software to work with the computer& printer& and other hardware components. a. Dunning *!. Installing c. Eoading d. Eeading '/. Chapter 1: Introduction to Computers Question MC #'/ 1he trend of computers and devices with technologies that overlap is known as ____. a. inde(ing !. coalescence c. concatenation *d. convergence '0. Chapter 1: Introduction to Computers Question MC #'0

4opular programming languages include ____. a. CFF !. 8isual C# c. Gava.cript *d. #ll of the a!ove '2. Chapter 1: Introduction to Computers Question MC #'2 #$n% ____ computer is a computer that can perform all of its input& processing& output& and storage activities ! itself. a. mainline !. mainframe *c. personal d. terminal +3. Chapter 1: Introduction to Computers Question MC #+3 1he term& ____& refers to an personal computer !ased on the original I6M personal computer design. a. Macintosh !. 4CHfriendl c. clone *d. 4CHcompati!le +1. Chapter 1: Introduction to Computers Question MC #+1 #$n% ____ computer is a t pe of personal computer designed so the s stem unit& input devices& and an other devices fit entirel on or under a desk or ta!le. *a. desktop !. mo!ile c. encapsulated d. handheld +". Chapter 1: Introduction to Computers Question MC #+" # ____ computer targets a specific audience and offers highHIualit audio& video& and graphics with optimal performance for sophisticated singleHuser and networked or Internet multipla er games. a. multipla er *!. gaming desktop c. handheld d. #ll of the a!ove +'. Chapter 1: Introduction to Computers Question MC #+' #$n% ____ computer is a personal computer that users can carr place to place. a. integrated !. desktop

from

*c. mo!ile d. encapsulated ++. Chapter 1: Introduction to Computers Question MC #++ #$n% ____ computer is a porta!le& personal computer designed to fit on our lap. a. handtop !. desktop c. 4)# *d. note!ook +,. Chapter 1: Introduction to Computers Question MC #+, .ome mo!ile devices are ____& meaning the can connect to the Internet wirelessl . *a. InternetHena!led !. hotspots c. active d. mo!ile +-. Chapter 1: Introduction to Computers Question MC #+;(amples of mo!ile technolog include all of the following ;<C;41 ____. a. digital cameras !. porta!le media pla ers c. smart phones *d. servers +/. Chapter 1: Introduction to Computers Question MC #+/ @hich of the following is ?*1 true of mo!ile devicesJ a. Cou often can connect a mo!ile device to a personal computer to e(change information !etween the computer and the mo!ile device. !. .ome mo!ile devices are InternetHena!led& meaning the can connect to the Internet wirelessl . *c. Mo!ile devices usuall have disk drives. d. 6ecause of their reduced si=e& the screens on mo!ile devices are small& !ut usuall are in color. +0. Chapter 1: Introduction to Computers Question MC #+0 *ffering the convenience of oneHhanded operation& a$n% ____ phone is an InternetHena!led telephone that usuall also provides 4)# capa!ilities. a. te(t *!. smart c. instant d. messaging

+2. Chapter 1: Introduction to Computers Question MC #+2 ;ach of the following is a popular t pe of mo!ile device ;<C;41 ____. a. handheld computers !. 4)#s c. smart phones *d. mainframes ,3. Chapter 1: Introduction to Computers Question MC #,3 Desem!ling a letterHsi=ed slate& the ____ 4C is a special t pe of note!ook computer that allows users to write or draw on the screen. *a. 1a!let !. Eetter c. .late d. Matri( ,1. Chapter 1: Introduction to Computers Question MC #,1 @ith a$n% ____& users write on the screen or issue instructions to a 1a!let 4C& for e(ample& ! tapping on the screen. a. graphic tool !. st lus *c. digital pen d. ke pad ,". Chapter 1: Introduction to Computers Question MC #," #$n% ____ is a computer small enough to fit in one hand. a. 4)M !. u4< c. E4M *d. 5M4C ,'. Chapter 1: Introduction to Computers Question MC #,' # ____ provides personal organi=er functions such as a calendar& appointment !ook& address !ook& calculator& and notepad. a. 44# *!. 4)# c. 4.# d. mainframe ,+. Chapter 1: Introduction to Computers Question MC #,+ #$n% ____ message is a realHtime Internet communication& where e(change messages with other connected users. a. video !. camera *c. instant d. photo

ou

,,. Chapter 1: Introduction to Computers Question MC #,, .tandard ____ use a handheld controller$s% as an input deviceK a television screen as an output deviceK and hard disks& optical discs& and7or memor cards for storage. *a. game consoles !. ultra personal computers c. smart phones d. servers ,-. Chapter 1: Introduction to Computers Question MC #,#$n% ____ console is a mo!ile computing device designed for singleH pla er or multipla er video games. a. video !. multimedia c. entertainment *d. game ,/. Chapter 1: Introduction to Computers Question MC #,/ ____ are large& e(pensive& powerful computers that can handle hundreds or thousands of connected users simultaneousl and store tremendous amounts of data& instructions& and information. a. ;m!edded computers !. .upercomputers *c. Mainframes d. Mo!ile devices ,0. Chapter 1: Introduction to Computers Question MC #,0 ____ are the fastest& most powerful computers 9 and the most e(pensive. a. )esktop computers !. ?ote!ook computers c. Midrange servers *d. .upercomputers ,2. Chapter 1: Introduction to Computers Question MC #,2 Most maAor corporations use ____ for !usiness activities. a. em!edded computers !. supercomputers *c. mainframes d. mo!iles devices -3. Chapter 1: Introduction to Computers Question MC #-3 ____ are capa!le of processing more than 1 Iuadrillion instructions in a single second.

a. )esktop computers !. ?ote!ook computers c. Midrange servers *d. .upercomputers -1. Chapter 1: Introduction to Computers Question MC #-1 6ecause ____ are components in larger products& the usuall and have limited hardware. a. telematics *!. em!edded computers c. handhelds d. smart watches -". Chapter 1: Introduction to Computers Question MC #-" #$n% ____ computer is a specialHpurpose computer that functions as a component in a larger product. a. hardHcoded *!. em!edded c. soft d. inde(ed -'. Chapter 1: Introduction to Computers Question MC #-' 1ogether& hardware& software& data& people& and procedures comprise a$n% ____ s stem. a. telematics !. comprehensive c. smart *d. information -+. Chapter 1: Introduction to Computers Question MC #-+ #ll of the following are categories of users ;<C;41 ____. a. home users !. enterprise users c. mo!ile users *d. communications users -,. Chapter 1: Introduction to Computers Question MC #-, #t home& ever famil mem!er& or home ____& spends time on the computer for different reasons. a. pla er *!. user c. manager d. surfer --. Chapter 1: Introduction to Computers Question MC #--

are small

@ith ____ software& a home user can pla genealog & or create greeting cards. a. reference !. educational *c. entertainment d. s stems

games& compose music& research

-/. Chapter 1: Introduction to Computers Question MC #-/ ____ include local law practices& accounting firms& travel agencies& and florists. a. Mo!ile users *!. .mall offices c. Earge !usiness users d. 4ower users -0. Chapter 1: Introduction to Computers Question MC #-0 #$n% ____ includes an compan with fewer than ,3 emplo ees& as well as the selfHemplo ed who work from home. a. large !usiness user !. enterprise user *c. .*B* d. #n of the a!ove -2. Chapter 1: Introduction to Computers Question MC #-2 Man small office7home office users have entered the ____ arena and conduct !usiness on the @e!. a. @e! cam *!. eHcommerce c. enterprise d. reselling /3. Chapter 1: Introduction to Computers Question MC #/3 .mall !usiness @e! sites sometimes use a$n% ____ to show the world a live view of some aspect of their !usiness. a. camera pill !. d namic vid *c. @e! cam d. I1 camera /1. Chapter 1: Introduction to Computers Question MC #/1 Increasingl more emplo ees and students are ____ users& who work on a computer while awa from a main office& home office& or school. a. .*B* !. power *c. mo!ile

d. ke /". Chapter 1: Introduction to Computers Question MC #/" #$n% ____ user is a categor of user that reIuires the capa!ilities of a workstation or other powerful computer. a. .*B* *!. power c. mo!ile d. ke /'. Chapter 1: Introduction to Computers Question MC #/' Man large companies use the term& ____ computing& to refer to the huge network of computers that meets their diverse computing needs. a. diversit *!. enterprise c. corporate d. leadership /+. Chapter 1: Introduction to Computers Question MC #/+ ____ is a work arrangement in which emplo ees work awa from a compan :s standard workplace and often communicate with the office through the computer. a. C#M !. Mo!ile la!or c. 1elemetrics *d. 1elecommuting /,. Chapter 1: Introduction to Computers Question MC #/, ;ach emplo ee or customer who uses a computer in a large !usiness is a$n% ____ user. a. multinational !. telematic c. glo!al *d. enterprise /-. Chapter 1: Introduction to Computers Question MC #/In a large !usiness& the emplo ees in the ____ department keep the computers and the network running. *a. I1 !. @e! c. accounting d. s stem //. Chapter 1: Introduction to Computers Question MC #// @ith ____& users access account !alances& pa !ills& and cop

monthl

transactions from a !ank:s computer right into their personal computers. a. online investing *!. online !anking c. neural networks d. #ll of the a!ove /0. Chapter 1: Introduction to Computers Question MC #/0 Investors often use ____ to !u and sell stocks and !onds 9 without using a !roker. *a. online investing !. online !anking c. neural networks d. #ll of the a!ove /2. Chapter 1: Introduction to Computers Question MC #/2 #$n% ____ is a s stem that attempts to imitate the !ehavior of the human !rain. a. human we!net !. online matri( *c. neural network d. cere!ral terminal 03. Chapter 1: Introduction to Computers Question MC #03 ____ refers to the use of computers to assist with manufacturing processes such as fa!rication and assem!l . *a. C#M !. C#4 c. 4*. d. 1#C 01. Chapter 1: Introduction to Computers Question MD #1 Modified Multiple Choice ____ is a main component on the mother!oard. a. !. c. d. 1he input s stem 1he processor 1he output device Memor

0". Chapter 1: Introduction to Computers Question MD #" Modified Multiple Choice .ome transmission media like ____ are wireless& which means the no ph sical lines or wires. have

a. !. c. d.

satellites @#?s cellular radio networks E#?s

0'. Chapter 1: Introduction to Computers Question MD #' Modified Multiple Choice Most operating s stems include several utilit ____. a. !. c. d. D#M disk drives the microprocessor printers programs for managing

0+. Chapter 1: Introduction to Computers Question MD #+ Modified Multiple Choice 4opular application software includes ____ software. a. !. c. d. word processing spreadsheet data!ase presentation graphics

0,. Chapter 1: Introduction to Computers Question MD #, Modified Multiple Choice 4rogrammers use a ____ to create computer programs. a. !. c. d. programming language program development tool !inar interface user management device

0-. Chapter 1: Introduction to Computers Question MD #Modified Multiple Choice # categor ____. a. !. c. d. into which industr microframes enhanced computers personal computers supercomputers e(perts t picall classif computers is

0/. Chapter 1: Introduction to Computers Question MD #/ Modified Multiple Choice # personal computer contains ____.

a. !. c. d.

a processor a storage device memor an input device

00. Chapter 1: Introduction to Computers Question MD #0 Modified Multiple Choice Most note!ook computers can operate on ____. a. !. c. d. rec cled energ !atteries convergence power suppl

02. Chapter 1: Introduction to Computers Question MD #2 Modified Multiple Choice Most 4)#s offer a variet software. a. !. c. d. of application software& including ____

word processing personal finance spreadsheet supercomputing application

23. Chapter 1: Introduction to Computers Question MD #13 Modified Multiple Choice # terminal is a device with ____. a. !. c. d. a monitor a ke !oard a server memor

21. Chapter 1: Introduction to Computers Question M1L #1 1he average 5.6 flash drive can hold more than '"3 !illion characters. a. 1rue *!. Lalse 2". Chapter 1: Introduction to Computers Question M1L #" Bundreds of thousands of people toda use podcasts to pu!lish their thoughts on the @e!. a. 1rue *!. Lalse

2'. Chapter 1: Introduction to Computers Question M1L #' 6logs are a popular wa people ver!all share information on the @e!. a. 1rue *!. Lalse 2+. Chapter 1: Introduction to Computers Question M1L #+ 1erminal software serves as the interface !etween the user& the application& and the computer hardware. a. 1rue *!. Lalse 2,. Chapter 1: Introduction to Computers Question M1L #, Microsoft @indows is an e(ample of a$n% utilit program. a. 1rue *!. Lalse 2-. Chapter 1: Introduction to Computers Question M1L #B14Cs cost more than a !asic desktop computer. *a. 1rue !. Lalse 2/. Chapter 1: Introduction to Computers Question M1L #/ # te(t message usuall is !etween '33 to -33 characters. a. 1rue *!. Lalse 20. Chapter 1: Introduction to Computers Question M1L #0 Cameras small enough to swallow 9 sometimes called a cochlear implant 9 take pictures inside our !od . a. 1rue *!. Lalse 22. Chapter 1: Introduction to Computers Question M1L #2 Industries use computerHaided manufacturing $C#M% to reduce product development costs& shorten a product:s time to market& and sta ahead of the competition. *a. 1rue !. Lalse 133. Chapter 1: Introduction to Computers Question M1L #13 *ften& ro!ots carr out processes in a C#M environment.

*a. 1rue !. Lalse 131. Chapter 1: Introduction to Computers Question 1L #1 Computers are a primar means of communications for !illions of people. *a. 1rue !. Lalse 13". Chapter 1: Introduction to Computers Question 1L #" Computers process information $output% into data $input%. a. 1rue *!. Lalse 13'. Chapter 1: Introduction to Computers Question 1L #' Communications has !ecome an essential element of the information processing c cle. *a. 1rue !. Lalse 13+. Chapter 1: Introduction to Computers Question 1L #+ # printer displa s te(t& graphics& and videos on a screen. a. 1rue *!. Lalse 13,. Chapter 1: Introduction to Computers Question 1L #, .ome porta!le devices& such as digital cameras& use memor storage media. *a. 1rue !. Lalse 13-. Chapter 1: Introduction to Computers Question 1L #nar001-1.jpg .torage devices like the hard drive shown in the accompan ing figure often function as a source of input !ecause the transfer items from storage to memor . *a. 1rue !. Lalse 13/. Chapter 1: Introduction to Computers Question 1L #/ 1o discard an old computer safel & put it in a landfill. a. 1rue

cards as the

*!. Lalse 130. Chapter 1: Introduction to Computers Question 1L #0 # client controls access to the resources on a network. a. 1rue *!. Lalse 132. Chapter 1: Introduction to Computers Question 1L #2 In man networks& one or more computers act as a server. *a. 1rue !. Lalse 113. Chapter 1: Introduction to Computers Question 1L #13 1he world:s largest computer network is the @e!. a. 1rue *!. Lalse 111. Chapter 1: Introduction to Computers Question 1L #11 # computer:s user interface controls how data and instructions are entered and how information displa s on the screen. *a. 1rue !. Lalse 11". Chapter 1: Introduction to Computers Question 1L #1" 1he two categories of software are s stem software and utilit software. a. 1rue *!. Lalse 11'. Chapter 1: Introduction to Computers Question 1L #1' nar006-1.jpg # pod is a miniature image such as that shown in the accompan ing figure that represents a program& an instruction& or some other o!Aect. a. 1rue *!. Lalse 11+. Chapter 1: Introduction to Computers Question 1L #1+ 1he application s stem provides a means for users to communicate with the computer and other software. a. 1rue *!. Lalse

11,. Chapter 1: Introduction to Computers Question 1L #1, @hen a user starts a computer& portions of the operating s stem load into the computer:s hard disk from memor . a. 1rue *!. Lalse 11-. Chapter 1: Introduction to Computers Question 1L #1# utilit program allows a user to perform maintenanceHt pe tasks related to managing a computer& its devices& or its programs. *a. 1rue !. Lalse 11/. Chapter 1: Introduction to Computers Question 1L #1/ @hen a computer is purchased& it seldom has an software preinstalled on its hard disk. a. 1rue *!. Lalse 110. Chapter 1: Introduction to Computers Question 1L #10 *nce in memor & the computer can carr out& or load& the instructions in the program. a. 1rue *!. Lalse 112. Chapter 1: Introduction to Computers Question 1L #12 4rogrammers develop programs or write the instructions that direct the computer to process data into information. *a. 1rue !. Lalse 1"3. Chapter 1: Introduction to Computers Question 1L #"3 1he distinction among categories of computers is alwa s clearHcut. a. 1rue *!. Lalse 1"1. Chapter 1: Introduction to Computers Question 1L #"1 4C and 4CHcompati!le computers usuall use the Macintosh operating s stem $Mac *.%. a. 1rue *!. Lalse

1"". Chapter 1: Introduction to Computers Question 1L #"" .ome desktop computers function as a server on a network. *a. 1rue !. Lalse 1"'. Chapter 1: Introduction to Computers Question 1L #"' ?ote!ook computers generall are less e(pensive than desktop computers with eIual capa!ilities. a. 1rue *!. Lalse 1"+. Chapter 1: Introduction to Computers Question 1L #"+ *n a t pical note!ook computer& the monitor is on top of the s stem unit& and the ke !oard attaches to the s stem unit with hinges. a. 1rue *!. Lalse 1",. Chapter 1: Introduction to Computers Question 1L #", .ome mo!ile devices are InternetHena!led so users can check eHmail and access the Internet. *a. 1rue !. Lalse 1"-. Chapter 1: Introduction to Computers Question 1L #"In addition to !asic telephone capa!ilities& a smart phone allows users to send and receive eHmail and access the @e!. *a. 1rue !. Lalse 1"/. Chapter 1: Introduction to Computers Question 1L #"/ # standard game console is small enough to fit in one hand& making it more porta!le than a handheld game console. a. 1rue *!. Lalse 1"0. Chapter 1: Introduction to Computers Question 1L #"0 nar003-1.jpg .ervers like the one in the accompan ing figure t picall one computer at a time. a. 1rue *!. Lalse support onl

1"2. Chapter 1: Introduction to Computers Question 1L #"2 Mainframes store onl small amounts of data& instructions& and information. a. 1rue *!. Lalse 1'3. Chapter 1: Introduction to Computers Question 1L #'3 Mainframes can act as a server on a network environment. *a. 1rue !. Lalse 1'1. Chapter 1: Introduction to Computers Question 1L #'1 @ith weights that e(ceed 133 tons& desktop computers can store more than "3&333 times the data and information of an average supercomputer. a. 1rue *!. Lalse 1'". Chapter 1: Introduction to Computers Question 1L #'" #pplications reIuiring comple(& sophisticated mathematical calculations use supercomputers. *a. 1rue !. Lalse 1''. Chapter 1: Introduction to Computers Question 1L #'' #ll I1 applications should have readil availa!le documented procedures. *a. 1rue !. Lalse 1'+. Chapter 1: Introduction to Computers Question 1L #'+ 1oda :s homes seldom have an desktop computers. a. 1rue *!. Lalse 1',. Chapter 1: Introduction to Computers Question 1L #', ;(amples of mo!ile users include engineers& scientists& architects& desktop pu!lishers& and graphic artists. a. 1rue *!. Lalse

1'-. Chapter 1: Introduction to Computers Question 1L #'.oftware used ! power users usuall is ine(pensive !ecause of its generic design. a. 1rue *!. Lalse 1'/. Chapter 1: Introduction to Computers Question 1L #'/ ;nterprises rarel have eHcommerce @e! sites. a. 1rue *!. Lalse 1'0. Chapter 1: Introduction to Computers Question 1L #'0 .ome enterprises use !logs to open communications among emplo ees& customers& and7or vendors. *a. 1rue !. Lalse 1'2. Chapter 1: Introduction to Computers Question 1L #'2 ;mplo ees that telecommute have rigid work schedules that prevent them from com!ining work and personal responsi!ilities. a. 1rue *!. Lalse 1+3. Chapter 1: Introduction to Computers Question 1L #+3 Bardware reIuirements for a small office7home office $.*B*% user include game consoles. a. 1rue *!. Lalse 1+1. Chapter 1: Introduction to Computers Question 1L #+1 More than 2, percent of colleges offer some t pe of distance learning classes. a. 1rue *!. Lalse 1+". Chapter 1: Introduction to Computers Question 1L #+" Linance software usuall includes a variet of online services. *a. 1rue !. Lalse 1+'. Chapter 1: Introduction to Computers Question 1L #+' @ith online investing& the transaction fee for each trade usuall

is

much more than when trading through a !roker. a. 1rue *!. Lalse 1++. Chapter 1: Introduction to Computers Question 1L #++ ?earl ever area of health care uses computers. *a. 1rue !. Lalse 1+,. Chapter 1: Introduction to Computers Question 1L #+, #n e(citing development in health care is telemedicine& which is a form of longHdistance health care. *a. 1rue !. Lalse 1+-. Chapter 1: Introduction to Computers Question 1L #+6reakthroughs in surger & medicine& and treatments seldom result from scientists: use of computers. a. 1rue *!. Lalse 1+/. Chapter 1: Introduction to Computers Question 1L #+/ 1he capa!ilit of the computer to recogni=e spoken words is a direct result of scientific e(perimentation with cochlear implants. a. 1rue *!. Lalse 1+0. Chapter 1: Introduction to Computers Question 1L #+0 Man pu!lishers make the content of maga=ines and newspapers availa!le online. *a. 1rue !. Lalse 1+2. Chapter 1: Introduction to Computers Question 1L #+2 8ehicles manufactured toda often include some t pe of on!oard navigation s stem. *a. 1rue !. Lalse 1,3. Chapter 1: Introduction to Computers Question 1L #,3 #irlines do not provide online services.

a. 1rue *!. Lalse 1,1. Chapter 1: Introduction to Computers Question C* #1 #s computers have !ecome a part of ever da life& man people !elieve that ____________________ is vital to success. Correct #nswer$s%: a. computer literac 1,". Chapter 1: Introduction to Computers Question C* #" Computers process data into ____________________. Correct #nswer$s%: a. information 1,'. Chapter 1: Introduction to Computers Question C* #' ____________________ tell the computer how to perform particular tasks. Correct #nswer$s%: a. Instructions 1,+. Chapter 1: Introduction to Computers Question C* #+ *f ke !oards& mice& scanners& microphones& digital camera& and printer& the onl one that is not a widel used input device is the ____________________. Correct #nswer$s%: a. printer 1,,. Chapter 1: Introduction to Computers Question C* #, 1he ____________________ is a small handheld input device that controls the movement of a small s m!ol on the screen called the pointer. Correct #nswer$s%: a. mouse 1,-. Chapter 1: Introduction to Computers Question C* ##$n% ____________________ is an input device that converts printed material to a form the computer can use. Correct #nswer$s%: a. scanner 1,/. Chapter 1: Introduction to Computers Question C* #/ *f printers& scanners& monitors& and speakers& all are commonl output devices ;<C;41 ____________________. Correct #nswer$s%:

used

a. scanners 1,0. Chapter 1: Introduction to Computers Question C* #0 1he circuitr of the s stem unit usuall is part of or is connected to a circuit !oard called the ____________________. Correct #nswer$s%: a. mother!oard 1,2. Chapter 1: Introduction to Computers Question C* #2 nar001-1.jpg .torage devices like the ____________________ in the accompan ing figure hold data& instructions& and information for future use. Correct #nswer$s%: a. hard drive !. hard disk 1-3. Chapter 1: Introduction to Computers Question C* #13 #$n% ____________________ is a porta!le storage device that is small and lightweight enough to !e transported on a ke chain or in a pocket. Correct #nswer$s%: a. 5.6 flash drive 1-1. Chapter 1: Introduction to Computers Question C* #11 #n one can create a @e! page and then make it availa!le& or ____________________ it& on the Internet for others to see. Correct #nswer$s%: a. pu!lish 1-". Chapter 1: Introduction to Computers Question C* #1" #$n% ____________________ is an informal @e! site consisting of timeH stamped articles in a diar or Aournal format& usuall listed in reverse chronological order. Correct #nswer$s%: a. !log 1-'. Chapter 1: Introduction to Computers Question C* #1' #$n% ____________________ is recorded audio stored on a @e! site that can !e downloaded to a computer or a porta!le digital audio pla er such as an i4od. Correct #nswer$s%: a. podcast

1-+. Chapter 1: Introduction to Computers Question C* #1+ nar006-1.jpg .oftware toda has a$n% ____________________& like that shown in the accompan ing figure. Correct #nswer$s%: a. graphical user interface !. >5I c. graphical user interface $>5I% d. >5I $graphical user interface% 1-,. Chapter 1: Introduction to Computers Question C* #1, nar006-1.jpg #$n% ____________________& such as those shown in the accompan ing figure& is a miniature image that represents a program& an instruction& or some other o!Aect. Correct #nswer$s%: a. icon 1--. Chapter 1: Introduction to Computers Question C* #1____________________ software consists of the programs that control or maintain the operations of the computer and its devices. Correct #nswer$s%: a. . stem 1-/. Chapter 1: Introduction to Computers Question C* #1/ *ne t pe of s stem software is a$n% ____________________ s stem& which is a set of programs that coordinates all the activities among computer hardware devices. Correct #nswer$s%: a. operating 1-0. Chapter 1: Introduction to Computers Question C* #10 *ne t pe of s stem software is a$n% ____________________ program& which allows a user to perform maintenanceHt pe tasks usuall related to managing a computer. Correct #nswer$s%: a. utilit 1-2. Chapter 1: Introduction to Computers Question C* #12 ____________________ software consists of programs designed to make users more productive and7or assist them with personal tasks& and include @e! !rowser& word processing software& and spreadsheet software.

Correct #nswer$s%: a. #pplication 1/3. Chapter 1: Introduction to Computers Question C* #"3 # widel used t pe of application software related to communications is a @e! ____________________& which allows users with an Internet connection to access @e! pages. Correct #nswer$s%: a. !rowser 1/1. Chapter 1: Introduction to Computers Question C* #"1 *nce users have installed software& the can use $or ____________________% it. Correct #nswer$s%: a. run 1/". Chapter 1: Introduction to Computers Question C* #"" *nce in memor & the computer can carr out& or ____________________& the instructions in a program. Correct #nswer$s%: a. e(ecute 1/'. Chapter 1: Introduction to Computers Question C* #"' #$n% ____________________ is someone who develops software or writes the instructions that direct the computer to process data into information. Correct #nswer$s%: a. developer 1/+. Chapter 1: Introduction to Computers Question C* #"+ # computer:s processing ____________________ is among the attri!utes that determine the categor it !est fits. Correct #nswer$s%: a. power 1/,. Chapter 1: Introduction to Computers Question C* #", 1wo t pes of ____________________ are desktop computers and note!ook computers. Correct #nswer$s%: a. 4Cs $personal computers% !. personal computers c. 4Cs d. personal computers $4Cs%

1/-. Chapter 1: Introduction to Computers Question C* #"In man models of personal computers& the s stem unit is the tall and narrow ____________________& which can sit on the floor verticall 9 if desktop space is limited. Correct #nswer$s%: a. tower 1//. Chapter 1: Introduction to Computers Question C* #"/ #$n% ____________________ com!ines the features of a highHdefinition video7audio entertainment s stem with a desktop computer that is designed to !e connected to a television and includes a 6luHra )isc& digital video recorder& and digital ca!le television connectivit . Correct a. home !. home c. B14C d. B14C #nswer$s%: theater 4C theater 4C $B14C% $home theater 4C%

1/0. Chapter 1: Introduction to Computers Question C* #"0 #n e(pensive& powerful desktop computer is the ____________________& which is geared for work that reIuires intense calculations and graphics capa!ilities. Correct #nswer$s%: a. workstation 1/2. Chapter 1: Introduction to Computers Question C* #"2 nar004-1.jpg 1he most popular t pe of mo!ile computer is the ____________________ computer like the one shown in the accompan ing figure. Correct #nswer$s%: a. note!ook !. laptop 103. Chapter 1: Introduction to Computers Question C* #'3 nar004-1.jpg #$n% ____________________ computer like the one in the accompan ing figure weighs on average from "., to more than 13 pounds $depending on the configuration%. Correct #nswer$s%: a. laptop !. note!ook 101. Chapter 1: Introduction to Computers Question C* #'1

Man small office7home office users $.*B*% have entered the ____________________ arena and conduct !usiness on the @e!. Correct #nswer$s%: a. eHcommerce 10". Chapter 1: Introduction to Computers Question C* #'" ;(amples of ____________________ users are sales reps& real estate agents& insurance agents& meter readers& package deliver people& Aournalists& consultants& and students. Correct #nswer$s%: a. mo!ile 10'. Chapter 1: Introduction to Computers Question C* #'' @ith ____________________ software& a mo!ile user can create and deliver a presentation to a large audience ! connecting a mo!ile computer or device to a video proAector that displa s the presentation on a full screen. Correct #nswer$s%: a. presentation 10+. Chapter 1: Introduction to Computers Question C* #'+ ;(amples of ____________________ users include engineers& scientists& architects& desktop pu!lishers& and graphic artists. Correct #nswer$s%: a. power 10,. Chapter 1: Introduction to Computers Question C* #', 4ower users often work with ____________________& com!ining te(t& graphics& audio& and video into one application. Correct #nswer$s%: a. multimedia 10-. Chapter 1: Introduction to Computers Question C* #'____________________ users use the computer network to process high volumes of transactions in a single da . Correct #nswer$s%: a. ;nterprise 10/. Chapter 1: Introduction to Computers Question C* #'/ 1he hardware reIuirements for a$n% ____________________ user include a workstation or other powerful computer with multimedia capa!ilities and a smart phone or other mo!ile device. Correct #nswer$s%:

a. power 100. Chapter 1: Introduction to Computers Question C* #'0 1hrough ____________________& healthHcare professionals in separate locations conduct live conferences on the computer. Correct #nswer$s%: a. telemedicine 102. Chapter 1: Introduction to Computers Question C* #'2 #$n% ____________________ is a s stem that attempts to imitate the !ehavior of the human !rain. Correct #nswer$s%: a. neural network 123. Chapter 1: Introduction to Computers Question C* #+3 Industries use ____________________ to shorten a product:s time to market& reduce product development costs& and sta ahead of the competition. Correct #nswer$s%: a. C#M !. computerHaided manufacturing c. computerHaided manufacturing $C#M% d. C#M $computerHaided manufacturing% 121. Chapter 1: Introduction to Computers Question M# #1H"3 Identify the letter of the choice that best matches the phrase or definition..ome handheld computers have a speciali=ed one1he kind of s stem unit that can sit on the floor verticall 4rovides personal information management functionsLound in larger products)epartment found in most companies with midHsi=ed and large computers# realHtime Internet communication& where ou e(change messages with other connected users.ent via a camera phoneMind of software that consists of programs designed to make users more productive@indows 8ista and Mac *. < are e(amples1 pe of user that often has a note!ook computer& InternetHena!led 4)#& or smart phone# short note sent to or from a smart phone& for e(ample)rives and readers7writers are e(amples of these# t pe of smaller& lighter note!ook computer6usinesses that offer users and companies access to the Internet free or for a fee1he @e! contains !illions of these1witter is an e(ample# collection of related @e! pages# short video clip& usuall a!out '3 seconds& sent to or from a smart phone& for e(ample1 pe of program that allows a user to perform maintenanceHt pe tasks usuall related to managing a computer& its devices& or its programsCom!ines the features of a highHdefinition audio7video entertainment s stem with a desktop computerke !oard tower 4)# em!edded computers I1 instant message picture message application operating s stem mo!ile te(t message storage devices net!ook access provider @e! page micro!log @e! site video message utilit B14C NaO 1. .ome handheld computers have a speciali=ed one

verticall

N!O ". 1he kind of s stem unit that can sit on the floor

NcO '. 4rovides personal information management functions NdO +. Lound in larger products NeO ,. )epartment found in most companies with midHsi=ed and large computers NfO -. # realHtime Internet communication& where ou e(change messages with other connected users NgO /. .ent via a camera phone NhO 0. Mind of software that consists of programs designed to make users more productive NiO 2. @indows 8ista and Mac *. < are e(amples NAO 13. 1 pe of user that often has a note!ook computer& InternetHena!led 4)#& or smart phone NkO 11. # short note sent to or from a smart phone& for e(ample NlO 1". )rives and readers7writers are e(amples of these NmO 1'. # t pe of smaller& lighter note!ook computer NnO 1+. 6usinesses that offer users and companies access to the Internet free or for a fee NoO 1,. 1he @e! contains !illions of these NpO 1-. 1witter is an e(ample NIO 1/. # collection of related @e! pages NrO 10. # short video clip& usuall a!out '3 seconds& sent to or from a smart phone& for e(ample NsO 12. 1 pe of program that allows a user to perform maintenanceHt pe tasks usuall related to managing a computer& its devices& or its programs NtO "3. Com!ines the features of a highHdefinition audio7video entertainment s stem with a desktop computer a. !. c. d. e. f. g. h. i. A. k. l. m. n. o. p. I. r. s. t. ke !oard tower 4)# em!edded computers I1 instant message picture message application operating s stem mo!ile te(t message storage devices net!ook access provider @e! page micro!log @e! site video message utilit B14C

12". Chapter 1: Introduction to Computers Question C# #1 Critical Thinking Questions Case 1-1

Cou want to learn more a!out computers and our professor suggests that one wa to learn is to !ecome familiar with the categories into which the fall. @hich of the following t pes of computers t picall num!er of simultaneousl connected usersJ a. game console c. supercomputer has the lowest

!. em!edded computer d. server

Correct #nswer: !. 12'. Chapter 1: Introduction to Computers Question C# #" Critical Thinking Questions Case 1-1 Cou want to learn more a!out computers and our professor suggests that one wa to learn is to !ecome familiar with the categories into which the fall. @hich of the following t pes of computers t picall e(pensive price rangeJ a. mainframe c. personal computer has the most

!. server d. mo!ile computer

Correct #nswer: a. 12+. Chapter 1: Introduction to Computers Question C# #' Critical Thinking Questions Case 1-2 #nother approach to learning a!out computers is to stud how the used toda & which means learning a!out the categories of users. @hich of the following t pes of users is the most likel computerHaided design softwareJ a. .*B* c. home !. mo!ile d. power to use are

Correct #nswer: d.

12,. Chapter 1: Introduction to Computers Question C# #+ Critical Thinking Questions Case 1-2 #nother approach to learning a!out computers is to stud how the used toda & which means learning a!out the categories of users. are

#ll of the following applications are common across user categories ;<C;41 ____. a. eHmail c. multimedia authoring !. @e! !rowser d. personal information manager

Correct #nswer: c. 12-. Chapter 1: Introduction to Computers Question ;. #1 )iscuss what storage devices are& including an e(planation of storage media& 5.6 flash drives& hard disks& and optical discs in our answer. Correct #nswer: # computer keeps data& instructions& and information on storage media. ;(amples of storage media are 5.6 flash drives& hard disks& optical discs& and memor cards. # storage device records $writes% and7or retrieves $reads% items to and from storage media. )rives and readers7writers& which are t pes of storage devices& accept a specific kind of storage media. Lor e(ample& a )8) drive $storage device% accepts a )8) $storage media%. .torage devices often function as a source of input !ecause the transfer items from storage to memor . # 5.6 flash drive is a porta!le storage device that is small and lightweight enough to !e transported on a ke chain or in a pocket. 1he average 5.6 flash drive can hold a!out + !illion characters. Cou plug a 5.6 flash drive in a special& easil accessi!le opening on the computer. # hard disk provides much greater storage capacit than a 5.6 flash drive. 1he average hard disk can hold more than '"3 !illion characters. Bard disks are enclosed in an airtight& sealed case. #lthough some are porta!le& most are housed inside the s stem unit. 4orta!le hard disks are either e(ternal or remova!le. #n e(ternal hard disk is a separate& freeHstanding unit& whereas ou insert and remove a remova!le hard disk from the computer or a device connected to the computer. #n optical disc is a flat& round& porta!le metal disc with a plastic coating. C)s& )8)s& and 6luHra )iscs are three t pes of optical discs. # C) can hold from -,3 million to 1 !illion characters. .ome )8)s can store two fullHlength movies or 1/ !illion characters. 6luHra )iscs can store a!out +- hours of standard video& or 133 !illion characters. 12/. Chapter 1: Introduction to Computers Question ;. #" ;(plain in detail at least three advantages of using computers. Correct #nswer:

1he !enefits of computers are possi!le !ecause computers have the advantages of speed& relia!ilit & consistenc & storage& and communications. .peed: @hen data& instructions& and information flow along electronic circuits in a computer& the travel at incredi!l fast speeds. Man computers process !illions or trillions of operations in a single second. 4rocessing involves computing $adding& su!tracting& etc.%& sorting $e.g.& alpha!eti=ing%& organi=ing& displa ing pictures& recording audio clips& pla ing music& and showing a movie or video. Delia!ilit : 1he electronic components in modern computers are dependa!le and relia!le !ecause the rarel !reak or fail. Consistenc : >iven the same input and processes& a computer will produce the same results 9 consistentl . # computing phrase 9 known as gar!age in& gar!age out 9 points out that the accurac of a computer:s output depends on the accurac of the input. Lor e(ample& if ou do not use the flash on a digital camera when indoors& the resulting pictures that are displa ed on the computer screen ma !e unusa!le !ecause the are too dark. .torage: # computer can transfer data Iuickl from storage to memor & process it& and then store it again for future use. Man computers store enormous amounts of data and make this data availa!le for processing an time it is needed. Communications: Most computers toda can communicate with other computers& often wirelessl . Computers with this capa!ilit can share an of the four information processing c cle operations 9 input& process& output& and storage 9 with another computer or a user. 120. Chapter 1: Introduction to Computers Question ;. #' ;(plain in detail at least three disadvantages of using computers. Correct #nswer: .ome disadvantages of computers relate to the violation of privac & pu!lic safet & the impact on the la!or force& health risks& and the impact on the environment. 8iolation of 4rivac : ?earl ever life event is stored in a computer somewherePin medical records& credit reports& ta( records& etc. In man instances& where personal and confidential records were not properl protected& individuals have found their privac violated and identities stolen. 4u!lic .afet : #dults& teens& and children around the world are using computers to share pu!licl their photos& videos& Aournals& music& and other personal information. .ome of these unsuspecting& innocent computer users have fallen victim to crimes committed ! dangerous strangers. 4rotect ourself and our dependents from these criminals ! !eing cautious in eHmail messages and on @e! sites. Lor e(ample& do not share information that would allow others to identif or locate ou and do not disclose identification num!ers& passwords& or other personal securit details. Impact on Ea!or Lorce: #lthough computers have improved productivit in man wa s and created an entire industr with hundreds of thousands of new Ao!s& the skills of millions of emplo ees have !een replaced ! computers. 1hus& it is crucial that workers keep their education upHtoHdate. # separate impact on the la!or force is that some companies are outsourcing Ao!s to foreign countries instead of keeping their homeland la!or force emplo ed. Bealth Disks: 4rolonged or improper computer use can lead to

inAuries or disorders of the hands& wrists& el!ows& e es& neck& and !ack. Computer users can protect themselves from these health risks through proper workplace design& good posture while at the computer& and appropriatel spaced work !reaks. #nother health risk& called computer addiction& occurs when someone !ecomes o!sessed with using the computer. *nce recogni=ed& computer addiction is a treata!le disorder. Impact on ;nvironment: Computer manufacturing processes and computer waste are depleting natural resources and polluting the environment. @hen computers are discarded in landfills& the release to(ic materials and potentiall dangerous levels of lead& mercur & and flame retardants. >reen computing involves reducing the electricit consumed and environmental waste generated when using a computer. .trategies that support green computing include rec cling& regulating manufacturing processes& e(tending the life of computers& and immediatel donating replaced computers. @hen ou purchase a new computer& some retailers offer to dispose of our old computer properl . 122. Chapter 1: Introduction to Computers Question ;. #+ ;(plain the difference !etween the Internet and the @e! with a detailed e(planation of what each is. Correct #nswer: 1he Internet is a worldwide collection of networks that connects millions of !usinesses& government agencies& educational institutions& and individuals. More than one !illion people around the world use the Internet dail for a variet of reasons& including the following: Communicate with and meet other people Conduct research and access a wealth of information and news .hop for goods and services 6ank and invest 4articipate in online training ;ngage in entertaining activities& such as planning vacations& pla ing online games& listening to music& watching or editing videos& and reading !ooks and maga=ines )ownload music and video .hare information& photos& and videos #ccess and interact with @e! applications 4eople connect to the Internet to e(change information with others around the world. ;Hmail allows ou to send messages to other users. @ith instant messaging& ou can have a live conversation with another connected user. In a chat room& ou can communicate with multiple users at the same time 9 much like a group discussion. Cou can use the Internet to make a telephone call. 6usinesses& called access providers& offer users and companies access to the Internet free or for a fee. 6 su!scri!ing to an access provider& ou can use our computer and a communications device& such as a modem& to connect to the man services of the Internet. 1he @e!& short for @orld @ide @e!& is one of the more popular services on the Internet. 1hink of the @e! as a glo!al li!rar of information availa!le to an one connected to the Internet. 1he @e! contains

!illions of documents called @e! pages. # @e! page can contain te(t& graphics& audio& and video. @e! pages often have !uiltHin connections& or links& to other documents& graphics& other @e! pages& or @e! sites. # @e! site is a collection of related @e! pages. .ome @e! sites allow users to access music and videos that can !e downloaded& or transferred to storage media in a computer or porta!le media pla er& and then listen to the music through speakers& headphones& or earphones& or view the videos on a displa device. "33. Chapter 1: Introduction to Computers Question ;. #, )efine in detail each of the following computer categories: server& mainframe& and supercomputer. Correct #nswer: # server controls access to the hardware& software& and other resources on a network and provides a centrali=ed storage area for programs& data& and information. .ervers can support from two to several thousand connected computers at the same time. In man cases& one server accesses data& information& and programs on another server. In other cases& people use personal computers or terminals to access data& information& and programs on a server. # terminal is a device with a monitor& ke !oard& and memor . # mainframe is a large& e(pensive& powerful computer that can handle hundreds or thousands of connected users simultaneousl . Mainframes store tremendous amounts of data& instructions& and information. Most maAor corporations use mainframes for !usiness activities. @ith mainframes& large !usinesses are a!le to !ill millions of customers& prepare pa roll for thousands of emplo ees& and manage thousands of items in inventor . *ne stud reported that mainframes process more than 0' percent of transactions around the world. Mainframes also can act as servers in a network environment. .ervers and other mainframes can access data and information from a mainframe. 4eople also can access programs on the mainframe using terminals or personal computers. # supercomputer is the fastest& most powerful computer 9 and the most e(pensive. 1he fastest supercomputers are capa!le of processing more than one Iuadrillion instructions in a single second. @ith weights that e(ceed 133 tons& these computers can store more than "3&333 times the data and information of an average desktop computer. #pplications reIuiring comple(& sophisticated mathematical calculations use supercomputers. EargeHscale simulations and applications in medicine& aerospace& automotive design& online !anking& weather forecasting& nuclear energ research& and petroleum e(ploration use a supercomputer. "31. Chapter 1: Introduction to Computers Question ;. #)efine enterprise computing. Correct #nswer: Man large companies use the words& enterprise computing& to refer to the huge network of computers that meets their diverse computing needs. 1he network facilitates communications among emplo ees at all locations. 5sers access the network of servers or mainframes through desktop computers& mo!ile computers& and mo!ile devices.

;nterprises use computers and the computer network to process high volumes of transactions in a single da . #lthough the ma differ in si=e and in the products or services offered& all generall use computers for !asic !usiness activities. Lor e(ample& the !ill millions of customers& prepare pa roll for thousands of emplo ees& and manage thousands of items in inventor . .ome large !usinesses use !logs to open communications among emplo ees& customers& and7or vendors. Earge !usinesses t picall have eHcommerce @e! sites& allowing customers and vendors to conduct !usiness online. 1he @e! site also showcases products& services& and other compan information. 1he marketing department in an enterprise uses desktop pu!lishing software to prepare marketing literature. 1he accounting department uses software for accounts receiva!le& accounts pa a!le& !illing& general ledger& and pa roll activities. "3". Chapter ": 1he Internet and @orld @ide @e! Question MC #1 ____ are two of the more widel accessed Internet services. *a. 1he @orld @ide @e! and eHmail !. L14 and message !oards c. Mailing lists and chat rooms d. Instant messaging and 8oI4 "3'. Chapter ": 1he Internet and @orld @ide @e! Question MC #" 1he ____ is a worldwide collection of networks that links millions of !usinesses& government agencies& educational institutions& and individuals. *a. Internet !. micro!log c. @e! d. ?.L?et "3+. Chapter ": 1he Internet and @orld @ide @e! Question MC #' 1he Internet has its roots in a networking proAect started ! the 4entagon:s ____& an agenc of the 5... )epartment of )efense. a. ?.Lnet *!. #D4# c. M4;> d. 8oI4 "3,. Chapter ": 1he Internet and @orld @ide @e! Question MC #+ 1he Internet has its roots in ____& a network that !ecame functional in 12-2& linking scientific and academic researchers across the 5nited .tates. *a. #D4#?;1 !. ?.Lnet

c. EI.1.;D8 d. M4;> "3-. Chapter ": 1he Internet and @orld @ide @e! Question MC #, ____ oversees research related to the Internet. a. #D4#?;1 !. ?.Lnet c. ?#.# *d. @orld @ide @e! Consortium $@'C% "3/. Chapter ": 1he Internet and @orld @ide @e! Question MC #Li(ed wireless Internet connections ____. a. use an antenna to communicate with a tower !. are highHspeed c. use radio signals *d. all of the a!ove "30. Chapter ": 1he Internet and @orld @ide @e! Question MC #/ #lthough it is an ine(pensive wa for users to connect to the Internet& ____ is slowerHspeed technolog . a. a ca!le modem !. ).E *c. a dialHup connection d. I.)? "32. Chapter ": 1he Internet and @orld @ide @e! Question MC #0 5ntil 122,& ?.Lnet handled the !ulk of communications activit & or ____& on the Internet. a. volume !. modulation *c. traffic d. access "13. Chapter ": 1he Internet and @orld @ide @e! Question MC #2 ____ takes place when the modem in a computer uses a standard telephone line to connect to the Internet. a. ).E !. Convergence c. L114 *d. )ialHup access "11. Chapter ": 1he Internet and @orld @ide @e! Question MC #13 # ca!le ____ allows access to highHspeed Internet services through the ca!le television network.

a. transceiver *!. modem c. receiver d. dialer "1". Chapter ": 1he Internet and @orld @ide @e! Question MC #11 ____ highHspeed Internet connections use an antenna on a house or !usiness to communicate with a tower location via radio signals. a. .atellite !. L114 *c. Li(ed wireless d. ).E "1'. Chapter ": 1he Internet and @orld @ide @e! Question MC #1" # satellite ____ communicates with a satellite dish to provide highH speed Internet connections via satellite. a. transceiver *!. modem c. receiver d. dialer "1+. Chapter ": 1he Internet and @orld @ide @e! Question MC #1' @hich of the following is ?*1 true of a @iHLi networkJ a. Man home users set them up. *!. # @iHLiQs Internet service can !e dialHup access. c. @iHLi networks send signals to a communications device that is connected to a highHspeed Internet service. d. # @iHLiQs Internet service can !e ).E or ca!le. "1,. Chapter ": 1he Internet and @orld @ide @e! Question MC #1+ # satellite Internet service ____. a. uses regular copper telephone lines *!. is a highHspeed Internet connection c. accesses the Internet through the ca!le television network d. uses radio signals to communicate with a tower "1-. Chapter ": 1he Internet and @orld @ide @e! Question MC #1, ____ sets standards and guidelines for man areas of the Internet. a. 1he ?.L !. #D4# *c. 1he @'C d. )#D4# "1/. Chapter ": 1he Internet and @orld @ide @e! Question MC #1____ is a technolog that provides highHspeed Internet connection using

regular copper telephone lines. *a. ).E !. I.4 c. CM*. d. *.4 "10. Chapter ": 1he Internet and @orld @ide @e! Question MC #1/ #$n% ____ provider is a !usiness that provides individuals and companies access to the Internet for free or for a fee. a. service *!. access c. host d. eHmail "12. Chapter ": 1he Internet and @orld @ide @e! Question MC #10 1he components of a domain name are separated ! ____. a. spaces !. apostrophes c. commas *d. periods ""3. Chapter ": 1he Internet and @orld @ide @e! Question MC #12 1he ____ consists of a worldwide collection of electronic documents. a. !logworld *!. @e! c. Internet d. !oth 6 and C ""1. Chapter ": 1he Internet and @orld @ide @e! Question MC #"3 ;ach electronic document on the @e! is called a @e! ____& which can contain te(t& graphics& audio $sound%& and video. *a. page !. net c. reader d. host """. Chapter ": 1he Internet and @orld @ide @e! Question MC #"1 # @e! ____ is a collection of related @e! pages and associated items& such as documents and pictures& stored on a @e! server. *a. site !. reader c. host d. app

""'. Chapter ": 1he Internet and @orld @ide @e! Question MC #"" #$n% ____ is application software that allows users to access and view @e! pages. a. reader *!. !rowser c. host d. server ""+. Chapter ": 1he Internet and @orld @ide @e! Question MC #"' InternetHena!led mo!ile devices such as smart phones use a special t pe of !rowser& called a$n% ____& which is designed for their small screens and limited computing power. a. L14 *!. micro!rowser c. eHviewer d. we!app "",. Chapter ": 1he Internet and @orld @ide @e! Question MC #"+ nar001-1.jpg #s shown in the accompan ing figure& a$n% ____ is a program that finds @e! sites and @e! pages. a. micro!rowser !. location utilit c. we! finder *d. search engine ""-. Chapter ": 1he Internet and @orld @ide @e! Question MC #", nar001-1.jpg 1o find a @e! page& the user of a resource like that in the accompan ing figure& would simpl enter a word or phrase& called ____& in the search engine:s te(t !o(. *a. ke words !. icons c. hits d. an of the a!ove ""/. Chapter ": 1he Internet and @orld @ide @e! Question MC #"nar001-1.jpg # program& such as that shown in the accompan ing figure& displa s a list of ____& or @e! page names& that contain the search te(t. a. ke words !. icons *c. hits d. pulls

""0. Chapter ": 1he Internet and @orld @ide @e! Question MC #"/ nar001-1.jpg Man pages like those in the accompan ing figure use a program& called a$n% ____& to !uild and maintain lists of words found on @e! sites. a. portal !. L14 *c. spider d. L114 ""2. Chapter ": 1he Internet and @orld @ide @e! Question MC #"0 #$n% ____ is a @e! site that offers a variet of Internet services from a single& convenient location. *a. portal !. ke frame c. e(traction d. powerpoint "'3. Chapter ": 1he Internet and @orld @ide @e! Question MC #"2 # ____ allows users to pu!lish short messages& usuall !etween 133 and "33 characters& for others to read. a. message cluster !. micro!log c. cloud *d. thread "'1. Chapter ": 1he Internet and @orld @ide @e! Question MC #'3 1he term ____ refers to an application that com!ines te(t with graphics& animation& audio& video& and7or virtual realit . a. portal !. @e! app *c. multimedia d. Gava applet "'". Chapter ": 1he Internet and @orld @ide @e! Question MC #'1 #$n% ____ is a digital representation of nonte(t information such as a drawing& chart& or photograph. a. applet !. pic c. ke frame *d. graphic "''. Chapter ": 1he Internet and @orld @ide @e! Question MC #'" *n a @e! page& a$n% ____ is a small version of a larger graphic.

a. ke frame *!. thum!nail c. applet d. e(traction "'+. Chapter ": 1he Internet and @orld @ide @e! Question MC #'' ____ includes music& speech& or an other sound. *a. #udio !. 8odcasting c. 8ideo d. )igeo "',. Chapter ": 1he Internet and @orld @ide @e! Question MC #'+ 4odcasters register their podcasts with ____. a. ?.Lnet !. #D4# c. @'C *d. content aggregators "'-. Chapter ": 1he Internet and @orld @ide @e! Question MC #', 1he ____ format reduces an audio file to a!out oneHtenth of its original si=e& while preserving much of the original Iualit of the sound. *a. M4' !. 4?> c. >IL d. 8M;> "'/. Chapter ": 1he Internet and @orld @ide @e! Question MC #'____ is the process of transferring data in a continuous and even flow& which allows users to access and use a file while it is transmitting. a. Casting *!. .treaming c. .urfing d. Llowing "'0. Chapter ": 1he Internet and @orld @ide @e! Question MC #'/ 1o listen to an audio file on a computer& a user needs special software called a$n% ____. a. reader !. !roadcaster *c. pla er d. !rowser

"'2. #$n% that such

Chapter ": 1he Internet and @orld @ide @e! Question MC #'0 ____ is recorded audio& usuall an M4' file& stored on a @e! site can !e downloaded to a computer or a porta!le digital audio pla er as an i4od. *a. podcast !. 1C4 c. vodcast d. 4*4

"+3. Chapter ": 1he Internet and @orld @ide @e! Question MC #'2 ____ is the use of computers to simulate a real or imagined environment that appears as threeHdimensional $'H)% space. a. Ir)# !. 4*4 *c. 8D d. 1C4 "+1. Chapter ": 1he Internet and @orld @ide @e! Question MC #+3 1he ____ defines a popular video compression standard. *a. Moving 4ictures ;(perts >roup $M4;>% !. #dvanced Desearch 4roAects #genc $#D4#% c. ?ational .cience Loundation $?.L% d. )igital .u!scri!er Eine $).E% "+". Chapter ": 1he Internet and @orld @ide @e! Question MC #+1 ____ consists of fullHmotion images that are pla ed !ack at various speeds. a. #udio !. 8odcasting *c. 8ideo d. )igeo "+'. Chapter ": 1he Internet and @orld @ide @e! Question MC #+" #$n% ____ is a program that e(tends the capa!ilit of a !rowser. a. pla er *!. plugHin c. re!rowser d. pu!lisher "++. Chapter ": 1he Internet and @orld @ide @e! Question MC #+' @e! ____ is the development and maintenance of @e! pages. a. distri!ution *!. pu!lishing c. convergence d. eHcommerce

"+,. Chapter ": 1he Internet and @orld @ide @e! Question MC #++ ____ is a !usiness transaction that occurs over an electronic network such as the Internet. a. ;Hconvergence !. ;H!rowsing c. ;Hmarketing *d. ;Hcommerce "+-. Chapter ": 1he Internet and @orld @ide @e! Question MC #+, # customer $consumer% visits an online !usiness through an electronic ____& which contains product descriptions& graphics& and a shopping cart. a. pushcart *!. storefront c. grocer d. !ank "+/. Chapter ": 1he Internet and @orld @ide @e! Question MC #+#$n% ____ allows the customer visiting an electronic storefront to collect purchases. a. inde( !. grocer list c. wagon *d. shopping cart "+0. Chapter ": 1he Internet and @orld @ide @e! Question MC #+/ ____ occurs when one consumer sells directl to another consumer& such as in an online auction. a. ConsumerHtoH!usiness $C"6% eHcommerce !. 6usinessHtoHconsumer $6"C% eHcommerce *c. ConsumerHtoHconsumer $C"C% eHcommerce d. 6usinessHtoH!usiness $6"6% eHcommerce "+2. Chapter ": 1he Internet and @orld @ide @e! Question MC #+0 Most eHcommerce actuall takes place !etween !usinesses& which is called ____. a. consumerHtoH!usiness $C"6% eHcommerce !. !usinessHtoHconsumer $6"C% eHcommerce c. consumerHtoHconsumer $C"C% eHcommerce *d. !usinessHtoH!usiness $6"6% eHcommerce ",3. Chapter ": 1he Internet and @orld @ide @e! Question MC #+2 ____ is the transmission of messages and files via a computer network.

*a. ;Hmail !. ).E c. L14 d. C"C ",1. Chapter ": 1he Internet and @orld @ide @e! Question MC #,3 1oda & ____ is a primar communications method for !oth personal and !usiness use. a. eHcommerce !. L14 c. chat room *d. eHmail ",". Chapter ": 1he Internet and @orld @ide @e! Question MC #,1 #$n% ____ program is used to create& send& receive& forward& store& print& and delete eHmail messages. a. L14 *!. eHmail c. transmission d. communication ",'. Chapter ": 1he Internet and @orld @ide @e! Question MC #," #n eHmail ____ is a com!ination of user name and domain name that identifies a user so he or she can receive Internet eHmail. a. link *!. address c. reference d. user clause ",+. Chapter ": 1he Internet and @orld @ide @e! Question MC #,' #$n% ____ is a uniIue com!ination of characters& such as letters of the alpha!et and7or num!ers& that identifies a specific user. a. password !. eHmail reference *c. user name d. user clause ",,. Chapter ": 1he Internet and @orld @ide @e! Question MC #,+ Most eHmail programs allow users to create a$n% ____& which contains a list of names and eHmail addresses. a. 1C4 !. glossar *c. address !ook d. ta!le of contents

",-. Chapter ": 1he Internet and @orld @ide @e! Question MC #,, ____ is a communications technolog used ! some outgoing mail servers. *a. .M14 $simple mail transfer protocol% !. #D4# $advanced rural postal addresses% c. 4*4 $post office protocol% d. B1ME $h perte(t mail link% ",/. Chapter ": 1he Internet and @orld @ide @e! Question MC #,____ is the latest version of a communications technolog used ! incoming mail servers. a. L14 !. 1C4 c. >IL *d. 4*4' ",0. Chapter ": 1he Internet and @orld @ide @e! Question MC #,/ #$n% ____ is a group of eHmail names and addresses given a single name. a. chat list !. actor list *c. mailing list d. client list ",2. Chapter ": 1he Internet and @orld @ide @e! Question MC #,0 #$n% ____ is a computer program that can damage files and the operating s stem. a. deadl link *!. virus c. aggregate d. threat "-3. Chapter ": 1he Internet and @orld @ide @e! Question MC #,2 ____ is a realHtime Internet communications service that notifies users when one or more people are online and then allows them to e(change messages or files or Aoin a private chat room. a. @ikispace *!. IM c. Chattalk d. Communispace "-1. Chapter ": 1he Internet and @orld @ide @e! Question MC #-3 ____ means that the people who are conversing on a computer are online at the same time. a. #utomatic !. DealHworld *c. Deal time

some

d. Mainline "-". Chapter ": 1he Internet and @orld @ide @e! Question MC #-1 Lor ____ to work& !oth parties must !e online at the same time& and the receiver of a message must !e willing to accept messages. a. eHmail !. L14 *c. instant messaging d. all of the a!ove "-'. Chapter ": 1he Internet and @orld @ide @e! Question MC #-" #$n% ____ is a realHtime t ped conversation that takes place on a computer. *a. chat !. voip c. confa! d. Iuick talk "-+. Chapter ": 1he Internet and @orld @ide @e! Question MC #-' # chat ____ is a location on an Internet server that permits users to chat with each other. a. !ase *!. room c. home d. space "-,. Chapter ": 1he Internet and @orld @ide @e! Question MC #-+ 1o start a chat session& a user connects to a chat server through a program called a chat ____. a. servlet !. applet c. matri( *d. client "--. Chapter ": 1he Internet and @orld @ide @e! Question MC #-, 8oI4 ____. a. uses a slow speed dialHup connection !. uses the pu!lic switched telephone network *c. also is called Internet telephon d. all of the a!ove "-/. Chapter ": 1he Internet and @orld @ide @e! Question MC #-____ ena!les users to speak to other users over the Internet. a. Ir)#

*!. 8oI4 c. 1C47I4 d. #n Internet news server "-0. Chapter ": 1he Internet and @orld @ide @e! Question MC #-/ ____ is the process of transferring documents& graphics& and other o!Aects from a computer to a server on the Internet. *a. 5ploading !. .treaming c. )ownloading d. Llowing "-2. Chapter ": 1he Internet and @orld @ide @e! Question MC #-0 # computer that stores and distri!utes newsgroup messages is called a ____. a. news client !. newsreader *c. news server d. newsmonger "/3. Chapter ": 1he Internet and @orld @ide @e! Question MC #-2 In a newsgroup& a ____ consists of the original article and all su!seIuent related replies. a. magnet !. link c. flame *d. thread "/1. Chapter ": 1he Internet and @orld @ide @e! Question MC #/3 # newsreader ena!les users to access a newsgroup to read previousl entered messages& called ____. a. stories !. features c. series *d. articles "/". Chapter ": 1he Internet and @orld @ide @e! Question MC #/1 # popular @e!H!ased t pe of discussion group that does not reIuire a newsreader is a$n% ____. a. online inde( !. !log reader c. !rowser *d. message !oard "/'. Chapter ": 1he Internet and @orld @ide @e! Question MC #/"

L14 sites can !e ____& where! availa!le files. a. identified *!. anon mous c. named d. signed

an one can transfer some& if not all&

"/+. Chapter ": 1he Internet and @orld @ide @e! Question MC #/' ____ is an Internet standard that permits file uploading and downloading with other computers on the Internet. a. 8oI4 *!. L14 c. IM d. @e!casting "/,. Chapter ": 1he Internet and @orld @ide @e! Question MC #/+ #n L14 ____ is a computer that allows users to upload and7or download files using L14. *a. server !. network c. client d. !ase unit "/-. Chapter ": 1he Internet and @orld @ide @e! Question MC #/, #$n% ____ is an online area in which users have written discussions a!out a particular su!Aect. *a. newsgroup !. !lueprint c. real area d. talk space "//. Chapter ": 1he Internet and @orld @ide @e! Question MC #/# ____ is a message that reveals a solution to a game or ending to a movie or program. *a. spoiler !. disruptor c. flame d. chat "/0. Chapter ": 1he Internet and @orld @ide @e! Question MC #// ____ is the code of accepta!le !ehaviors users should follow while on the InternetK that is& it is the conduct e(pected of individuals while online. *a. ?etiIuette !. @e! politesse

c. Internet !ehavior d. @e! civilit "/2. Chapter ": 1he Internet and @orld @ide @e! Question MC #/0 ____ is an unsolicited eHmail message or newsgroup article sent to man recipients or newsgroups at once. a. #n emoticon *!. .pam c. # flame d. L#Q "03. Chapter ": 1he Internet and @orld @ide @e! Question MC #/2 5se ____& such as :% or :$ & to e(press emotion in an eHmail message or newsgroup article. a. spam !. L#Qs *c. emoticons d. flames "01. Chapter ": 1he Internet and @orld @ide @e! Question MC #03 #ccording to netiIuette& Internet users should assume ____. a. all material is accurate !. all material is upHtoHdate *c. the use of all capital letters is the eIuivalent of shouting d. all of the a!ove "0". Chapter ": 1he Internet and @orld @ide @e! Question M1L #1 Einks on a @e! page allow users to o!tain information in a$n% linear wa . a. 1rue *!. Lalse "0'. Chapter ": 1he Internet and @orld @ide @e! Question M1L #" 1o remind ou visuall that ou have clicked a link& a te(t link often changes si=e after it is clicked. a. 1rue *!. Lalse "0+. Chapter ": 1he Internet and @orld @ide @e! Question M1L #' nar002-1.jpg 1he difference !etween a wiki and a site like the one in the accompan ing figure is that users cannot modif original posts on a$n% wiki.

a. 1rue *!. Lalse "0,. Chapter ": 1he Internet and @orld @ide @e! Question M1L #+ #$n% entertainment @e! site contains content that descri!es a cause& opinion& or idea. a. 1rue *!. Lalse "0-. Chapter ": 1he Internet and @orld @ide @e! Question M1L #, 1he more compressed the graphics file& the smaller the image and the higher the Iualit . a. 1rue *!. Lalse "0/. Chapter ": 1he Internet and @orld @ide @e! Question M1L #.maller file si=es result in faster downloading of @e! pages !ecause small files transmit more Iuickl than large files. *a. 1rue !. Lalse "00. Chapter ": 1he Internet and @orld @ide @e! Question M1L #/ 1he goal with 1ILL graphics is to reach a !alance !etween image Iualit and file si=e. a. 1rue *!. Lalse "02. Chapter ": 1he Internet and @orld @ide @e! Question M1L #0 1he G4;> format works !est for images that have onl a few distinct colors. a. 1rue *!. Lalse "23. Chapter ": 1he Internet and @orld @ide @e! Question M1L #2 # user name can !e the same as other user names in the same domain. a. 1rue *!. Lalse "21. Chapter ": 1he Internet and @orld @ide @e! Question M1L #13 Lor IM to work& !oth parties must !e online at the same time. *a. 1rue !. Lalse

"2". Chapter ": 1he Internet and @orld @ide @e! Question MD #1 Modified Multiple Choice In 120-& the ?ational .cience Loundation $?.L% connected its huge network of five supercomputer centers& called ?.Lnet& to ____. a. !. c. d. the @e! #D4#?;1 the I4net )?.

"2'. Chapter ": 1he Internet and @orld @ide @e! Question MD #" Modified Multiple Choice 1he mission of ____ is to contri!ute to the growth of the @e!. a. !. c. d. the @'C #D4# the ?.L IC#??

"2+. Chapter ": 1he Internet and @orld @ide @e! Question MD #' Modified Multiple Choice *n the Internet& a user:s computer is a client that can access ____ on a variet of servers. a. !. c. d. hardware information data services

"2,. Chapter ": 1he Internet and @orld @ide @e! Question MD #+ Modified Multiple Choice # @e! address can include ____. a. !. c. d. the path to a location on a @e! page a protocol the path to a specific @e! page a domain name

"2-. Chapter ": 1he Internet and @orld @ide @e! Question MD #, Modified Multiple Choice # news @e! site contains newsworth articles relating to ____. a. current events !. mone material including stories and

c. the weather d. sports "2/. Chapter ": 1he Internet and @orld @ide @e! Question MD #Modified Multiple Choice Man 5nited .tates government agencies have informational @e! sites providing ____. a. !. c. d. advocac the congressional !udget census data ta( codes

"20. Chapter ": 1he Internet and @orld @ide @e! Question MD #/ Modified Multiple Choice 1he ____ format has smaller files si=es& never reIuires special viewer software& and thus is used on the @e! freIuentl . a. !. c. d. 6M4 >IL 1ILL 4?>

"22. Chapter ": 1he Internet and @orld @ide @e! Question MD #0 Modified Multiple Choice ;Hmail messages can include a$n% ____ as an attachment. a. !. c. d. !rowser audio clip graphic video clip

'33. Chapter ": 1he Internet and @orld @ide @e! Question MD #2 Modified Multiple Choice #n L14 site is a collection of files including ____ that reside on an L14 server. a. !. c. d. te(t program files video clips graphics

'31. Chapter ": 1he Internet and @orld @ide @e! Question MD #13 Modified Multiple Choice #ccording to netiIuette& in ____ users should avoid sending flames& which are a!usive or insulting messages& and not participate in flame

wars& which are e(changes of flames. a. !. c. d. 8oI4 sessions eHmail chat rooms newsgroups

'3". Chapter ": 1he Internet and @orld @ide @e! Question 1L #1 *ne of the maAor reasons !usiness& home& and other users purchase computers is for Internet access. *a. 1rue !. Lalse '3'. Chapter ": 1he Internet and @orld @ide @e! Question 1L #" ?o single person& compan & institution& or government agenc controls or owns the Internet. *a. 1rue !. Lalse '3+. Chapter ": 1he Internet and @orld @ide @e! Question 1L #' # satellite Internet service provides Internet connections using regular copper telephone lines. a. 1rue *!. Lalse '3,. Chapter ": 1he Internet and @orld @ide @e! Question 1L #+ )ialHup access is no longer used for connecting to the Internet. a. 1rue *!. Lalse '3-. Chapter ": 1he Internet and @orld @ide @e! Question 1L #, Li(ed wireless is a !ase!and Internet connection. a. 1rue *!. Lalse '3/. Chapter ": 1he Internet and @orld @ide @e! Question 1L #Bot spots are !usinesses that provide individuals and companies access to the Internet free or for a fee& usuall a fi(ed monthl amount. a. 1rue *!. Lalse '30. Chapter ": 1he Internet and @orld @ide @e! Question 1L #/ #*E differs from man *.4s in that it provides gatewa functionalit

to

the Internet& meaning it regulates the Internet services to which mem!ers have access. *a. 1rue !. Lalse '32. Chapter ": 1he Internet and @orld @ide @e! Question 1L #0 )espite their larger si=e& national I.4s usuall offer fewer services and have a smaller technical support staff than regional I.4s. a. 1rue *!. Lalse '13. Chapter ": 1he Internet and @orld @ide @e! Question 1L #2 # wireless Internet service provider is sometimes called a wireless data provider. *a. 1rue !. Lalse '11. Chapter ": 1he Internet and @orld @ide @e! Question 1L #13 Eike an I4 address& the components of a domain name are separated ! commas. a. 1rue *!. Lalse '1". Chapter ": 1he Internet and @orld @ide @e! Question 1L #11 In general& the first portion of each I4 address identifies the specific computer and the last portion identifies the network. a. 1rue *!. Lalse '1'. Chapter ": 1he Internet and @orld @ide @e! Question 1L #1" ;ver domain name contains a master domain& which identifies the t pe of organi=ation associated with the domain. a. 1rue *!. Lalse '1+. Chapter ": 1he Internet and @orld @ide @e! Question 1L #1' # 1C4 server is an Internet server that usuall is associated with an Internet access provider. a. 1rue *!. Lalse '1,. Chapter ": 1he Internet and @orld @ide @e! Question 1L #1+

1o help minimi=e errors& most current !rowsers and @e! sites do not reIuire the http:77 and www portions of a @e! address. *a. 1rue !. Lalse '1-. Chapter ": 1he Internet and @orld @ide @e! Question 1L #1, @hen a @e! address is entered in a !rowser& a user sends& or pushes& information to a @e! server. a. 1rue *!. Lalse '1/. Chapter ": 1he Internet and @orld @ide @e! Question 1L #1.ome @e! servers can pull content from a user:s computer at regular intervals or whenever updates are made to the site. a. 1rue *!. Lalse '10. Chapter ": 1he Internet and @orld @ide @e! Question 1L #1/ Most current @e! !rowsers support ta!!ed !rowsing& where the top of the !rowser displa s a ta! for each @e! page ou open. *a. 1rue !. Lalse '12. Chapter ": 1he Internet and @orld @ide @e! Question 1L #10 1e(t links ma !e underlined and7or displa ed in a color different from other te(t on the @e! page. *a. 1rue !. Lalse '"3. Chapter ": 1he Internet and @orld @ide @e! Question 1L #12 1he two most commonl used search tools are su!Aect directories and ke words. a. 1rue *!. Lalse '"1. Chapter ": 1he Internet and @orld @ide @e! Question 1L #"3 nar001-1.jpg 1housands of resources like the one illustrated in the accompan ing figure are availa!le. *a. 1rue !. Lalse

'"". Chapter ": 1he Internet and @orld @ide @e! Question 1L #"1 nar001-1.jpg ;ach hit in the list returned ! a resource like that in the accompan ing figure has a link that& when clicked& displa s the associated @e! site or @e! page. *a. 1rue !. Lalse '"'. Chapter ": 1he Internet and @orld @ide @e! Question 1L #"" nar001-1.jpg *ne techniIue to improve @e! searches as shown in the accompan ing figure is to use general nouns and put the less specific terms first in the search te(t. a. 1rue *!. Lalse '"+. Chapter ": 1he Internet and @orld @ide @e! Question 1L #"' 1he asterisk search engine operator allows the su!stitution of characters in place of the asterisk. *a. 1rue !. Lalse '",. Chapter ": 1he Internet and @orld @ide @e! Question 1L #"+ nar00 -1.jpg 1he maAor disadvantage with a @e! site like the one in the accompan ing figure is that users have difficult deciding which categories to choose as the work through the menus of links presented. *a. 1rue !. Lalse '"-. Chapter ": 1he Internet and @orld @ide @e! Question 1L #", G4;> is a format that e(pands graphics to increase their file si=e& which means the file takes up less storage space. a. 1rue *!. Lalse '"/. Chapter ": 1he Internet and @orld @ide @e! Question 1L #".imple audio applications on the @e! consist of individual audio files availa!le for downloading to a computer. *a. 1rue !. Lalse

'"0. Chapter ": 1he Internet and @orld @ide @e! Question 1L #"/ It is legal to download cop righted music regardless of whether the song:s cop right holder has granted permission for users to download and pla the song. a. 1rue *!. Lalse '"2. Chapter ": 1he Internet and @orld @ide @e! Question 1L #"0 4odcasting is a popular method of distri!uting video. a. 1rue *!. Lalse ''3. Chapter ": 1he Internet and @orld @ide @e! Question 1L #"2 #n Internet connection is not necessar for participating in eH commerce. a. 1rue *!. Lalse ''1. Chapter ": 1he Internet and @orld @ide @e! Question 1L #'3 .ome people use the term mHcommerce $mo!ile commerce% to identif commerce that takes place using mo!ile devices. *a. 1rue !. Lalse ''". Chapter ": 1he Internet and @orld @ide @e! Question 1L #'1 6usinesses seldom provide goods or services to other !usinesses& so little eHcommerce takes place !etween !usinesses. a. 1rue *!. Lalse '''. Chapter ": 1he Internet and @orld @ide @e! Question 1L #'" >mail and @indows Eive Botmail are two popular free eHmail @e! applications. *a. 1rue !. Lalse ''+. Chapter ": 1he Internet and @orld @ide @e! Question 1L #'' @hen a user sends an eHmail message& an outgoing mail server that is operated ! the user:s Internet access provider determines how to route the message through the Internet and then sends the message. *a. 1rue

eH

!. Lalse '',. Chapter ": 1he Internet and @orld @ide @e! Question 1L #'+ #s a user receives an eHmail message& an incoming mail server 9 operated ! the user:s Internet access provider 9 sends the messages directl to the user:s computer. a. 1rue *!. Lalse ''-. Chapter ": 1he Internet and @orld @ide @e! Question 1L #', Computers cannot get a virus through eHmail. a. 1rue *!. Lalse ''/. Chapter ": 1he Internet and @orld @ide @e! Question 1L #'1o add an eHmail name and address to a mailing list& a user unsu!scri!es from it. a. 1rue *!. Lalse ''0. Chapter ": 1he Internet and @orld @ide @e! Question 1L #'/ 1o use IM& a user ma have to install instant messenger software on the computer or device he or she plans to use. *a. 1rue !. Lalse ''2. Chapter ": 1he Internet and @orld @ide @e! Question 1L #'0 In a chat room& others connected to the same chat room server see what a user has t ped. *a. 1rue !. Lalse '+3. Chapter ": 1he Internet and @orld @ide @e! Question 1L #'2 1oda :s !rowsers seldom include a chat client. a. 1rue *!. Lalse '+1. Chapter ": 1he Internet and @orld @ide @e! Question 1L #+3 1o start a chat session& ou connect to a chat server through a program called instant messenger. a. 1rue *!. Lalse

'+". Chapter ": 1he Internet and @orld @ide @e! Question 1L #+1 .ome operating s stems include an instant messenger. *a. 1rue !. Lalse '+'. Chapter ": 1he Internet and @orld @ide @e! Question 1L #+" Calls to other parties with the same Internet telephone service often are free. *a. 1rue !. Lalse '++. Chapter ": 1he Internet and @orld @ide @e! Question 1L #+' Earge files on L14 sites often are uncompressed $un=ipped% to reduce storage space and download time. a. 1rue *!. Lalse '+,. Chapter ": 1he Internet and @orld @ide @e! Question 1L #++ ?ewsgroup mem!ers can add articles of their own. *a. 1rue !. Lalse '+-. Chapter ": 1he Internet and @orld @ide @e! Question 1L #+, .ome @e! sites& such as >oogle >roups& that sponsor newsgroups have a !uiltHin newsreader. *a. 1rue !. Lalse '+/. Chapter ": 1he Internet and @orld @ide @e! Question 1L #+.ome @e! sites that sponsor newsgroups have a !uiltHin newsreader. *a. 1rue !. Lalse '+0. Chapter ": 1he Internet and @orld @ide @e! Question 1L #+/ # popular @e!H!ased t pe of discussion group that does not reIuire a newsreader is a message !oard. *a. 1rue !. Lalse '+2. Chapter ": 1he Internet and @orld @ide @e! Question 1L #+0

# computer that stores and distri!utes newsgroup messages is called a newsreader. a. 1rue *!. Lalse ',3. Chapter ": 1he Internet and @orld @ide @e! Question 1L #+2 Man @e! sites use newsgroups instead of message !oards !ecause the are easier to use. a. 1rue *!. Lalse ',1. Chapter ": 1he Internet and @orld @ide @e! Question 1L #,3 #ccording to netiIuette& Internet users should assume all material is accurate and upHtoHdate. a. 1rue *!. Lalse ',". Chapter ": 1he Internet and @orld @ide @e! Question C* #1 nar004-1.jpg In the accompan ing figure& which shows common wa s to access the Internet& a$n% ____________________ usuall provides Internet access to a specific geographic area. Correct #nswer$s%: a. regional I.4 ','. Chapter ": 1he Internet and @orld @ide @e! Question C* #" nar004-1.jpg In the accompan ing figure& which shows common wa s to access the Internet& a$n% ____________________ is a larger !usiness& such as #1R1 and ;arthEink& that provides Internet access in cities and towns nationwide. Correct #nswer$s%: a. national I.4 ',+. Chapter ": 1he Internet and @orld @ide @e! Question C* #' nar004-1.jpg In the accompan ing figure& which shows common wa s to access the Internet& a$n% ____________________ has man mem!ersHonl features& such as special content and services& in addition to providing Internet access. Correct #nswer$s%: a. online service provider

!. *.4 c. online service provider $*.4% d. *.4 $online service provider% ',,. Chapter ": 1he Internet and @orld @ide @e! Question C* #+ nar004-1.jpg In the accompan ing figure& which shows common wa s to access the Internet& a$n% ____________________ is a compan that provides access to users with InternetHena!led mo!ile devices. Correct #nswer$s%: a. wireless Internet service provider !. wireless data provider ',-. Chapter ": 1he Internet and @orld @ide @e! Question C* #, 1he maAor carriers of network traffic on the Internet are known collectivel as the ____________________. Correct #nswer$s%: a. Internet !ack!one ',/. Chapter ": 1he Internet and @orld @ide @e! Question C* #*f 6oingo @ireless& 8eri=on @ireless& 1HMo!ile& and @iHLi Mo!ile& all are wireless Internet service providers ;<C;41 ____________________. Correct #nswer$s%: a. @iHLi Mo!ile ',0. Chapter ": 1he Internet and @orld @ide @e! Question C* #/ #$n% ____________________ address is a num!er that uniIuel identifies each computer or device connected to the Internet. Correct #nswer$s%: a. I4 !. Internet 4rotocol ',2. Chapter ": 1he Internet and @orld @ide @e! Question C* #0 #$n% ____________________ name is the te(t version of an I4 address. Correct #nswer$s%: a. domain '-3. Chapter ": 1he Internet and @orld @ide @e! Question C* #2 In an I4 address& the num!er in each group is !etween 3 and ____________________. Correct #nswer$s%: a. ",,

'-1. Chapter ": 1he Internet and @orld @ide @e! Question C* #13 @hen a user specifies a domain name& a$n% ____________________ translates the domain name to its associated I4 address so data can !e routed to the correct computer. Correct #nswer$s%: a. )?. server '-". Chapter ": 1he Internet and @orld @ide @e! Question C* #11 1he group that assigns and controls topHlevel domains is the ____________________. Correct #nswer$s%: a. Internet Corporation for #ssigned ?ames and ?um!ers !. IC#?? c. IC#?? $Internet Corporation for #ssigned ?ames and ?um!ers% d. Internet Corporation for #ssigned ?ames and ?um!ers $IC#??% '-'. Chapter ": 1he Internet and @orld @ide @e! Question C* #1" 1he ____________________ is the method that the Internet uses to store domain names and their corresponding I4 addresses. Correct #nswer$s%: a. )?. !. domain name s stem c. domain name s stem $)?.% d. )?. $domain name s stem% '-+. Chapter ": 1he Internet and @orld @ide @e! Question C* #1' 8isitors to a$n% ____________________@e! page all see the same content. Correct #nswer$s%: a. static '-,. Chapter ": 1he Internet and @orld @ide @e! Question C* #1+ *f Lirefo(& 4ower4oint& *pera& and Internet ;(plorer& all are widel used @e! !rowsers for personal computers except ____________________. Correct #nswer$s%: a. 4ower4oint '--. Chapter ": 1he Internet and @orld @ide @e! Question C* #1, 8isitors to a$n% ____________________ @e! page can customi=e some or all of the content& such as stock Iuotes& weather& or ticket availa!ilit . Correct #nswer$s%: a. d namic

'-/. Chapter ": 1he Internet and @orld @ide @e! Question C* #11o view @e! pages& ou need a computer that is connected to the Internet and that has a$n% ____________________. Correct #nswer$s%: a. !rowser !. @e! !rowser '-0. Chapter ": 1he Internet and @orld @ide @e! Question C* #1/ ____________________ is the process of a computer receiving information& such as a @e! page& from a server on the Internet. Correct #nswer$s%: a. )ownloading '-2. Chapter ": 1he Internet and @orld @ide @e! Question C* #10 In a @e! address& the ____________________ is a set of rules that defines how pages transfer on the Internet. Correct #nswer$s%: a. http !. B perte(t 1ransfer 4rotocol c. B perte(t 1ransfer 4rotocol $http% d. http $B perte(t 1ransfer 4rotocol% '/3. Chapter ": 1he Internet and @orld @ide @e! Question C* #12 *ne usage of the term& ____________________ page& refers to the first page that a @e! site displa s. Correct #nswer$s%: a. home '/1. Chapter ": 1he Internet and @orld @ide @e! Question C* #"3 # @e! page has a uniIue address& called a$n% ____________________. Correct #nswer$s%: a. 5DE !. uniform resource locator c. uniform resource locator $5DE% d. 5DE $uniform resource locator% '/". Chapter ": 1he Internet and @orld @ide @e! Question C* #"1 #$n% ____________________ is a !uiltHin connection to another related @e! page or part of a @e! page. Correct #nswer$s%: a. h perlink !. link '/'. Chapter ": 1he Internet and @orld @ide @e! Question C* #""

.ome people use the phrase& ____________________ the @e!& to refer to the activit of using links to e(plore the @e!. Correct #nswer$s%: a. surfing '/+. Chapter ": 1he Internet and @orld @ide @e! Question C* #"' @hen viewing a @e! page& pointing to& or positioning the pointer on& a$n% ____________________ on the screen t picall changes the shape of the pointer to a small hand with a pointing inde( finger. Correct #nswer$s%: a. link !. h perlink '/,. Chapter ": 1he Internet and @orld @ide @e! Question C* #"+ 1o activate a link on a @e! page& a user clicks it& that is& points to the link and then presses the ____________________ !utton. Correct #nswer$s%: a. left mouse '/-. Chapter ": 1he Internet and @orld @ide @e! Question C* #", *n the @e!& a$n% ____________________ director classifies @e! pages in an organi=ed set of categories& such as sports or shopping& and related su!categories. Correct #nswer$s%: a. su!Aect '//. Chapter ": 1he Internet and @orld @ide @e! Question C* #"____________________& which are particularl helpful in locating pages a!out certain topics& reIuire that ou enter search te(t and allow ou to use operators to refine a search. Correct #nswer$s%: a. .earch engines '/0. Chapter ": 1he Internet and @orld @ide @e! Question C* #"/ Man portals have a$n% ____________________& which is a @e! site that Aoins a specific group of people with similar interests or relationships. Correct #nswer$s%: a. online communit '/2. Chapter ": 1he Internet and @orld @ide @e! Question C* #"0 #$n% ____________________ portal is a portal specificall designed for InternetHena!led mo!ile devices.

Correct #nswer$s%: a. wireless '03. Chapter ": 1he Internet and @orld @ide @e! Question C* #"2 #$n% ____________________ @e! site contains content that promotes or sells products or services. Correct #nswer$s%: a. !usiness7marketing '01. Chapter ": 1he Internet and @orld @ide @e! Question C* #'3 nar002-1.jpg 1he term ____________________ refers to the worldwide collection of @e! sites like the one in the accompan ing figure. Correct #nswer$s%: a. !logosphere '0". Chapter ": 1he Internet and @orld @ide @e! Question C* #'1 nar002-1.jpg Eike the one in the accompan ing figure& a$n% ____________________ @e! site uses a diar or Aournal format& and is an informal site consisting of timeHstamped articles. Correct #nswer$s%: a. !log '0'. Chapter ": 1he Internet and @orld @ide @e! Question C* #'" nar002-1.jpg # version of the technolog shown in the accompan ing figure& a$n% ____________________ allows users to pu!lish short messages& usuall !etween 133 and "33 characters& for others to read. Correct #nswer$s%: a. micro!log '0+. Chapter ": 1he Internet and @orld @ide @e! Question C* #'' #$n% ____________________ is usuall open to modification ! the general pu!lic. Correct #nswer$s%: a. wiki '0,. Chapter ": 1he Internet and @orld @ide @e! Question C* #'+ #$n% ____________________ is a colla!orative @e! site that allows users to add to& modif & or delete the @e! site content via their @e! !rowser.

Correct #nswer$s%: a. wiki '0-. Chapter ": 1he Internet and @orld @ide @e! Question C* #', #$n% ____________________ @e! site offers e(citing& challenging avenues for formal and informal teaching and learning. Correct #nswer$s%: a. educational '0/. Chapter ": 1he Internet and @orld @ide @e! Question C* #'____________________ is a specification sometimes used ! content aggregators to distri!ute content. Correct #nswer$s%: a. D.. ".3 '00. Chapter ": 1he Internet and @orld @ide @e! Question C* #'/ # content ____________________ is a !usiness that gathers and organi=es @e! content and then distri!utes& or feeds& the content to su!scri!ers for free or a fee. Correct #nswer$s%: a. aggregator '02. Chapter ": 1he Internet and @orld @ide @e! Question C* #'0 *f the graphics formats that e(ist on the @e!& the two more common are ____________________ and G4;> formats !ecause of their smaller file si=es. Correct #nswer$s%: a. >IL !. >raphics Interchange Lormat c. >IL $>raphics Interchange Lormat% d. >raphics Interchange Lormat $>IL% '23. Chapter ": 1he Internet and @orld @ide @e! Question C* #'2 Man @e! pages use ____________________& which is the appearance of motion created ! displa ing a series of still images in seIuence. Correct #nswer$s%: a. animation '21. Chapter ": 1he Internet and @orld @ide @e! Question C* #+3 ____________________ audio ena!les users to listen to music as it downloads to their computers. Correct #nswer$s%: a. .treaming

'2". Chapter ": 1he Internet and @orld @ide @e! Question M# #1H"3 Identify the letter of the choice that best matches the phrase or definition.Consists of the original article and all su!seIuent related replies.# message that reveals a solution to a game or the ending to a movie or program.5ses the Internet instead of the pu!lic switched telephone network to connect a calling part to one or more called parties.4erson in a chat room with the responsi!ilit for monitoring the conversation and disconnecting an one who !ecomes disruptive.@hen a message is sent to one of these& ever person on the list receives a cop of the message in his or her mail!o(.1o add our eHmail name and address to a mailing list& do this.Man operating s stems include these capa!ilities.Cour Internet service provider supplies this& for an eH mail address.5sed to make @e! pages more visuall interesting or draw attention to important information or links.4articularl helpful in locating @e! pages a!out certain topics or in locating specific pages for which a user does not know the e(act @e! address.# notHforHprofit research and development proAect that connects more than "33 universities and 11, companies via a highHspeed private network.Mind of network that uses radio signals to provide highHspeed Internet connections to compati!le devices.1 pe of !road!and Internet service that uses fi!erHoptic ca!le to provide highHspeed Internet access to home and !usiness users1 pe of !road!and connection that provides highH speed Internet connections using regular copper telephone lines*versees research and sets standards and guidelines for man areas of the Internet.# !usiness that provides individuals and organi=ations access to the Internet free or for a fee.# compan that provides wireless Internet access to desktop and note!ook computers& for e(ample.# regional or national access provider4rovides mem!ersHonl features such as instant messaging in addition to Internet access# num!er that uniIuel identifies each computer or device connected to the Internet.thread spoiler 8oI4 operator mailing list su!scri!e L14 domain name animation search engines Internet" @iHLi L114 ).E @'C access provider wireless data provider I.4 *.4 I4 address NaO 1. Consists of the original article and all su!seIuent related replies. N!O ". # message that reveals a solution to a game or the ending to a movie or program. NcO '. 5ses the Internet instead of the pu!lic switched telephone network to connect a calling part to one or more called parties. NdO +. 4erson in a chat room with the responsi!ilit for monitoring the conversation and disconnecting an one who !ecomes disruptive. NeO ,. @hen a message is sent to one of these& ever person on the list receives a cop of the message in his or her mail!o(. NfO -. 1o add our eHmail name and address to a mailing list& do this. NgO /. Man operating s stems include these capa!ilities. NhO 0. Cour Internet service provider supplies this& for an eH mail address. NiO 2. 5sed to make @e! pages more visuall interesting or draw attention to important information or links. NAO 13. 4articularl helpful in locating @e! pages a!out certain topics or in locating specific pages for which a user does not

know the e(act @e! address. NkO 11. # notHforHprofit research and development proAect that connects more than "33 universities and 11, companies via a highHspeed private network. NlO 1". Mind of network that uses radio signals to provide highHspeed Internet connections to compati!le devices. NmO 1'. 1 pe of !road!and Internet service that uses fi!erH optic ca!le to provide highHspeed Internet access to home and !usiness users NnO 1+. 1 pe of !road!and connection that provides highHspeed Internet connections using regular copper telephone lines NoO 1,. *versees research and sets standards and guidelines for man areas of the Internet. NpO 1-. # !usiness that provides individuals and organi=ations access to the Internet free or for a fee. NIO 1/. # compan that provides wireless Internet access to desktop and note!ook computers& for e(ample. NrO 10. # regional or national access provider NsO 12. 4rovides mem!ersHonl features such as instant messaging in addition to Internet access NtO "3. # num!er that uniIuel identifies each computer or device connected to the Internet. a. !. c. d. e. f. g. h. i. A. k. l. m. n. o. p. I. r. s. t. thread spoiler 8oI4 operator mailing list su!scri!e L14 domain name animation search engines Internet" @iHLi L114 ).E @'C access provider wireless data provider I.4 *.4 I4 address

'2'. Chapter ": 1he Internet and @orld @ide @e! Question C# #1 Critical Thinking Questions Case 2-1 Cou are taking an economics class& as part of which the various t pes of eHcommerce. ou are stud ing

#s part of our research& ou:ve learned that vending machines in Gapan allow shoppers to hold their cell phones in front of the machine in order to make a purchase using the smart phone. @hich of the following t pes of commerce does this e(emplif J

a. C"C c. 6"6

!. mHcommerce d. C"6

Correct #nswer: !. '2+. Chapter ": 1he Internet and @orld @ide @e! Question C# #" Critical Thinking Questions Case 2-1 Cou are taking an economics class& as part of which the various t pes of eHcommerce. ou are stud ing

# maAor search engine is preparing to provide @e!H!ased purchasing& tracking& and transaction downloading capa!ilities to corporations. @hat kind of commerce is this an e(ample ofJ a. 6"6 c. 6"C !. mHcommerce d. C"C

Correct #nswer: a. '2,. Chapter ": 1he Internet and @orld @ide @e! Question C# #' Critical Thinking Questions Case 2-2 Cou:ve Aust moved to a new communit and are investigating options in terms of online service providers where ou are now living. @hich of the following is ?*1 trueJ a. # regional I.4 usuall provides !. )ue to their larger si=e& Internet access to a specific national I.4s usuall offer more geographic area. services and have a larger technical support staff than regional I.4s. c. 1he access provider for highH d. ;(amples of regional I.4s are speed access charges !etween S1' #1R1 and ;arthEink. to S1"3 per month.

Correct #nswer: d. '2-. Chapter ": 1he Internet and @orld @ide @e! Question C# #+

Critical Thinking Questions Case 2-2 Cou:ve Aust moved to a new communit and are investigating options in terms of online service providers where ou are now living. Cou have decided ou would like an access provider that offers a num!er of mem!ersHonl features in addition to Aust eHmail access. Bowever& ou are not interested in gatewa functionalit & as ou do not want to have our access to Internet services regulated. @hich of the following is our !est optionJ a. #*E c. M.? !. ;arthEink d. 6oth 6 and C

Correct #nswer: c. '2/. Chapter ": 1he Internet and @orld @ide @e! Question ;. #1 )iscuss what a !road!and connection is& how it differs from a dialHup connection& and review the t pes of !road!and connections. Correct #nswer: Man home and small !usiness users are opting for highHspeed !road!and Internet connections through ca!le Internet service& ).E& L114& fi(ed wireless& @iHLi& cellular radio networks& or satellite Internet service. @ith !road!and Internet service& our computer or mo!ile device usuall is connected to the Internet the entire time it is powered on. T Ca!le Internet service provides highHspeed Internet access through the ca!le television network via a ca!le modem. T ).E $digital su!scri!er line% is a technolog that provides highH speed Internet connections using regular copper telephone lines. T Li!er to the 4remises $L114% uses fi!erHoptic ca!le to provide highH speed Internet access to home and !usiness users. T Li(ed wireless highHspeed Internet connections use a dishHshaped antenna on our house or !usiness to communicate with a tower location via radio signals. T # cellular radio network offers highHspeed Internet connections to devices with !uiltHin compati!le technolog or computers with wireless modems. T # @iHLi $wireless fidelit % network uses radio signals to provide Internet connections to wireless computers and devices. T # satellite Internet service provides highHspeed Internet connections via satellite to a satellite dish that communicates with a satellite modem.

Instead of using !road!and Internet service& however& some home users connect to the Internet via dialHup access& which is a slowerHspeed technolog . )ialHup access takes place when the modem in our computer connects to the Internet via a standard telephone line that transmits data and information using an analog $continuous wave pattern% signal. 5sers ma opt for dialHup access !ecause of its lower price or !ecause !road!and access is not availa!le in their area. '20. Chapter ": 1he Internet and @orld @ide @e! Question ;. #" ;(plain in detail what the @e! is& and include all relevant ke in our e(planation

terms

Correct #nswer: #lthough man people use the terms @orld @ide @e! and Internet interchangea!l & the @orld @ide @e! actuall is a service of the Internet. @hile the Internet was developed in the late 12-3s& the @orld @ide @e! emerged in the earl 1223s. .ince then& it has grown phenomenall to !ecome one of the more widel used Internet services. 1he @orld @ide @e! $@@@%& or @e!& consists of a worldwide collection of electronic documents. ;ach electronic document on the @e! is called a @e! page& which can contain te(t& graphics& audio& and video. #dditionall & @e! pages usuall have !uiltHin connections to other documents. .ome @e! pages are static $fi(ed%K others are d namic $changing%. 8isitors to a static @e! page all see the same content. @ith a d namic @e! page& ! contrast& visitors can customi=e some or all of the viewed content such as desired stock Iuotes& weather for a region& or ticket availa!ilit for flights. # @e! site is a collection of related @e! pages and associated items& such as documents and pictures& stored on a @e! server. # @e! server is a computer that delivers reIuested @e! pages to our computer. 1he same @e! server can store multiple @e! sites. .ome industr e(perts use the term @e! ".3 to refer to @e! sites that provide a means for users to share personal information $such as social networking @e! sites%& allow users to modif @e! site content $such as wikis%& and have application software !uilt into the site for visitors to use $such as eHmail and word processing programs%. '22. Chapter ": 1he Internet and @orld @ide @e! Question ;. #' )efine at least seven of the different t pes of @e! sites& giving e(amples wherever possi!le and defining all relevant terms. Correct #nswer: 1hirteen t pes of @e! sites are portal& news& informational& !usiness7marketing& educational& entertainment& advocac & !log& wiki& online social network& @e! application& content aggregator& and personal. Man @e! sites fall in more than one of these categories. 4*D1#E # portal is a @e! site that offers a variet of Internet services from a single& convenient location. Most portals offer the following free services: search engine and7or su!Aect director K newsK

sports and weatherK @e! pu!lishingK reference tools such as ellow pages& stock Iuotes& and mapsK shoppingK and eHmail and other forms of online communications. Man portals have online communities. #n online communit is a @e! site that Aoins a specific group of people with similar interests or relationships. 1hese communities ma offer online photo al!ums& chat rooms& and other services to facilitate communications among mem!ers. 4opular portals include #lta8ista& #*E& ;(cite& >*.com& i>oogle& E cos& M.?& and CahooU. # wireless portal is a portal designed for InternetHena!led mo!ile devices. ?;@. # news @e! site contains newsworth material including stories and articles relating to current events& life& mone & sports& and the weather. Man maga=ines and newspapers sponsor @e! sites that provide summaries of printed articles& as well as articles not included in the printed versions. ?ewspapers and television and radio stations are some of the media that maintain news @e! sites. I?L*DM#1I*?#E #n informational @e! site contains factual information. Man 5nited .tates government agencies have informational @e! sites providing information such as census data& ta( codes& and the congressional !udget. *ther organi=ations provide information such as pu!lic transportation schedules and pu!lished research findings. 65.I?;..7M#DM;1I?> # !usiness7marketing @e! site contains content that promotes or sells products or services. ?earl ever !usiness has a !usiness7marketing @e! site. #llstate Insurance Compan & )ell Inc.& >eneral Motors Corporation& Mraft Loods Inc.& and @alt )isne Compan all have !usiness7marketing @e! sites. Man of these companies also allow ou to purchase their products or services online. 6E*> # !log& short for @e!log& is an informal @e! site consisting of timeHstamped articles in a diar or Aournal format& usuall listed in reverse chronological order. # !log that contains video clips is called a video !log& or vlog. # micro!log allows users to pu!lish short messages& usuall !etween 133 and "33 characters& for others to read. 1witter is a popular micro!log. 1he term !logosphere refers to the worldwide collection of !logs& and the vlogosphere refers to all vlogs worldwide. 6logs reflect the interests& opinions& and personalities of the author& called the !logger or vlogger $for vlog author%& and sometimes site visitors. 6logs have !ecome an important means of worldwide communication. 6usinesses create !logs to communicate with emplo ees& customers& and vendors. 1eachers create !logs to colla!orate with other teachers and students. Bome users create !logs to share aspects of their personal life with famil & friends& and others. @IMI # wiki is a colla!orative @e! site that allows users to create& add to& modif & or delete the @e! site content via their @e! !rowser. Most wikis are open to modification ! the general pu!lic. @ikis usuall collect recent edits on a @e! page so someone can review them for accurac . 1he difference !etween a wiki and a !log is that users cannot modif original posts made ! the !logger. # popular wiki is @ikipedia& a free @e! enc clopedia. *?EI?; .*CI#E ?;1@*DM. #n online social network& also called a social networking @e! site& is a @e! site that encourages mem!ers in its online communit to share their interests& ideas& stories& photos& music& and videos with other registered users. Most include chat rooms&

newsgroups& and other communications services. 4opular social networking @e! sites include M .pace and Lace!ook& with Lace!ook alone !oasting more than '33 million active users. In some social networking @e! sites& such as .econd Eife& users assume an imaginar identit and interact with other users in a roleHpla ing t pe of environment. # media sharing @e! site is a specific t pe of online social network that ena!les mem!ers to share media such as photos& music& and videos. Llickr& Lotki& and @e!shots are popular photo sharing communitiesK 4i(elLish and Cou1u!e are popular video sharing communities. ;)5C#1I*?#E #n educational @e! site offers e(citing& challenging avenues for formal and informal teaching and learning. *n the @e!& ou can learn how airplanes fl or how to cook a meal. Lor a more structured learning e(perience& companies provide online training to emplo eesK and colleges offer online classes and degrees. Instructors often use the @e! to enhance classroom teaching ! pu!lishing course materials& grades& and other pertinent class information. ;?1;D1#I?M;?1 #n entertainment @e! site offers an interactive and engaging environment. 4opular entertainment @e! sites offer music& videos& sports& games& ongoing @e! episodes& sweepstakes& chats& and more. .ophisticated entertainment @e! sites often partner with other technologies. Lor e(ample& ou can cast our vote a!out a topic on a television show. #)8*C#CC #n advocac @e! site contains content that descri!es a cause& opinion& or idea. 1hese @e! sites usuall present views of a particular group or association. .ponsors of advocac @e! sites include the )emocratic ?ational Committee& the Depu!lican ?ational Committee& the .ociet for the 4revention of Cruelt to #nimals& and the .ociet to 4rotect Buman Dights. @;6 #44EIC#1I*? # @e! application& or @e! app& is a @e! site that allows users to interact with software through a @e! !rowser or an computer or device that is connected to the Internet. .ome @e! applications provide free access to their software. *thers offer part of their software free and charge for access to more comprehensive features or when a particular action is reIuested. ;(amples of @e! applications include >oogle )ocs $word processing& spreadsheets& presentations%& 1ur!o1a( *nline $ta( preparation%& and @indows Eive Botmail $eHmail%. C*?1;?1 #>>D;>#1*D # content aggregator is a !usiness that gathers and organi=es @e! content and then distri!utes& or feeds& the content to su!scri!ers for free or a fee. ;(amples of distri!uted content include news& music& video& and pictures. .u!scri!ers select content in which the are interested. @henever this content changes& it is downloaded automaticall $pushed% to the su!scri!erQs computer or mo!ile device. D.. ".3& which stands for Deall .imple . ndication& is a specification that content aggregators use to distri!ute content to su!scri!ers. #tom is another specification sometimes used ! content aggregators to distri!ute content. .ome current !rowsers include a feature& such as Internet ;(plorer:s @e!.lices& that ena!les content aggregators to mark sections of their @e! pages as feeds to which users can su!scri!e. 4;D.*?#E # private individual or famil not usuall associated with an organi=ation ma maintain a personal @e! site or Aust a single @e!

page. 4eople pu!lish personal @e! pages for a variet of reasons. .ome are Ao! hunting. *thers simpl want to share life e(periences with the world. +33. Chapter ": 1he Internet and @orld @ide @e! Question ;. #+ *utline the guidelines for evaluating a @e! site. Correct #nswer: )o not assume that information presented on the @e! is correct or accurate. #n person& compan & or organi=ation can pu!lish a @e! page on the Internet. ?o one oversees the content of these @e! pages. 1he guidelines for assessing the value of a @e! site or @e! page !efore rel ing on its content are: #ffiliation: # reputa!le institution should support the @e! site without !ias in the information. #udience: 1he @e! site should !e written at an appropriate level. #uthorit : 1he @e! site should list the author and the appropriate credentials. Content: 1he @e! site should !e well organi=ed and the links should work. Currenc : 1he information on the @e! page should !e current. )esign: 1he pages at the @e! site should download Iuickl and !e visuall pleasing and eas to navigate. *!Aectivit : 1he @e! site should contain little advertising and !e free from preconceptions. +31. Chapter ": 1he Internet and @orld @ide @e! Question ;. #, ;(plain what a chat room is and what IM is. Correct #nswer: Chat Dooms # chat is a realHtime t ped conversation that takes place on a computer. Deal time means that ou and the people with whom ou are conversing are online at the same time. # chat room is a location on an Internet server that permits users to chat with each other. #n one in the chat room can participate in the conversation& which usuall is specific to a particular topic. #s ou t pe on our ke !oard& a line of characters and s m!ols is displa ed on the computer screen. *thers connected to the same chat room server also see what ou have t ped. .ome chat rooms support voice chats and video chats& in which people hear or see each other as the chat. 1o start a chat session& ou connect to a chat server through a program called a chat client. 1oda :s !rowsers usuall include a chat client. If ours does not& ou can download a chat client from the @e!. .ome @e! sites allow users to conduct chats without a chat client. *nce ou have installed a chat client& ou can create or Aoin a conversation on the chat server to which ou are connected. 1he chat room should indicate the discussion topic. 1he person who creates a chat room acts as the operator and has responsi!ilit for monitoring the conversation and disconnecting an one who !ecomes disruptive. *perator status can !e shared or transferred to someone else.

Instant messaging $IM% is a realHtime Internet communications service that notifies ou when one or more people are online and then allows ou to e(change messages or files or Aoin a private chat room with them. .ome IM services support voice and video conversations. Man IM services also can alert ou to information such as calendar appointments& stock Iuotes& weather& or sports scores. 1he also allow ou to send pictures or other documents to a recipient. Lor IM to work& !oth parties must !e online at the same time. #lso& the receiver of a message must !e willing to accept message. 1o use IM& ou ma have to install instant messenger computer or device ou plan to use. .ome operating s @indows 8ista& include an instant messenger. 4opular includes #IM $#*E Instant Messenger%& >oogle 1alk& M Eive Messenger& and CahooU Messenger. software on the stems& such as IM software .pace IM& @indows

Lew IM programs follow IM standards. 1o ensure successful communications& all individuals on the contact list need to use the same or a compati!le instant messenger. +3". Chapter ": 1he Internet and @orld @ide @e! Question ;. #)iscuss L14& including all relevant terms in our e(planation. Correct #nswer: L14 $Lile 1ransfer 4rotocol% is an Internet standard that permits file uploading and downloading $transferring% with other computers on the Internet. 5ploading is the opposite of downloadingK that is& uploading is the process of transferring documents& graphics& and other o!Aects from our computer to a server on the Internet. @e! page authors& for e(ample& often use L14 to upload their @e! pages to a @e! server. Man operating s stems include L14 capa!ilities. If ours does not& can download L14 programs from the @e!& usuall for a small fee. ou

#n L14 server is a computer that allows users to upload and7or download files using L14. #n L14 site is a collection of files including te(t& graphics& audio clips& video clips& and program files that reside on an L14 server. Man L14 sites have anon mous L14& where! an one can transfer some& if not all& availa!le files. .ome L14 sites restrict file transfers to those who have authori=ed accounts $user names and passwords% on the L14 server. Earge files on L14 sites often are compressed to reduce storage space and download time. 6efore ou can use a compressed $=ipped% file& ou must uncompress $un=ip% it. +3'. Chapter ': #pplication .oftware Question MC #1 ____ software consists of programs designed to make users more productive and7or assist them with personal tasks. *a. #pplication !. 5tilit c. *perating d. . stem

+3+. Chapter ': #pplication .oftware Question MC #" nar001-1.jpg 1he ____ shown in the accompan ing figure is a small s m!ol displa ed on the screen that moves as a user moves the mouse. a. menu !. !utton c. icon *d. pointer +3,. Chapter ': #pplication .oftware Question MC #' nar001-1.jpg In the @indows operating s stem& as shown in the accompan ing figure& the ____ is an onHscreen work area that has a graphical user interface. a. frame *!. desktop c. workspace d. dialog !o( +3-. Chapter ': #pplication .oftware Question MC #+ nar001-1.jpg #s shown in the accompan ing figure& a$n% ____ is a small image displa ed on the screen that represents a program& a document& or some other o!Aect. a. menu !. !utton c. pointer *d. icon +3/. Chapter ': #pplication .oftware Question MC #, # file is ____. a. an onHscreen work area that has a graphical user interface *!. a named collection of stored data& instructions& or information c. an instruction that causes a program to perform a specific action d. a hori=ontal space that contains a window:s title +30. Chapter ': #pplication .oftware Question MC #@hen ou click 4aint in the #ccessories list& @indows loads the 4aint program instructions from the computer:s hard disk into ____. a. storage *!. memor

c. dialog d. command space +32. Chapter ': #pplication .oftware Question MC #/ #$n% ____ contains a list of commands from which a user makes selections. a. dialog !o( !. icon c. window *d. menu +13. Chapter ': #pplication .oftware Question MC #0 # ____ is an instruction that causes a program to perform a specific action. a. dialog !o( !. window *c. command d. title !ar +11. Chapter ': #pplication .oftware Question MC #2 #$n% ____ is a rectangular area of the screen that displa s data and information. a. frame !. !o( c. workspace *d. window +1". Chapter ': #pplication .oftware Question MC #13 1he top of a window has a$n% ____& which is a hori=ontal space that contains the window:s name. a. view !ar *!. title !ar c. frame name d. dialog !o( +1'. Chapter ': #pplication .oftware Question MC #11 1he ____ of the document window usuall displa s a document:s file name. a. command !o( !. shortcut menu *c. title !ar d. su!menu +1+. Chapter ': #pplication .oftware Question MC #1" #$n% ____ is a window that provides information& presents availa!le

options& or reIuests a response. a. menu !ar !. management frame c. st le manager *d. dialog !o( +1,. Chapter ': #pplication .oftware Question MC #1' ____ software assists people in !ecoming more effective and efficient while performing their dail !usiness activities. a. Commercial !. Marketing *c. 6usiness d. #dvocac +1-. Chapter ': #pplication .oftware Question MC #1+ ____ software allows users to create and manipulate documents containing mostl te(t and sometimes graphics. a. )esktop pu!lishing !. Conte(tual c. Image processing *d. @ord processing +1/. Chapter ': #pplication .oftware Question MC #1, ____ is a collection of electronic drawings& photos& and other images that can !e inserted into documents. *a. Clip art !. >raphics checkers c. >lossaries d. Image repositories +10. Chapter ': #pplication .oftware Question MC #1@ord processing software includes a$n% ____& which reviews the spelling of individual words& sections of a document& or the entire document. a. ta!le of contents *!. spelling checker c. glossar d. dictionar +12. Chapter ': #pplication .oftware Question MC #1/ nar002-1.jpg # font ____& such as !old& italic& and underline in the accompan ing figure& adds emphasis to a font. *a. st le !. point

c. face d. weight +"3. Chapter ': #pplication .oftware Question MC #10 nar002-1.jpg #$n% ____& such as Cam!ria and Cali!ri in the accompan ing figure& is a name assigned to a specific design of characters. a. point *!. font c. te(t set d. iconograph +"1. Chapter ': #pplication .oftware Question MC #12 nar002-1.jpg ____ si=e& such as 1"Hpoint and "0Hpoint in the accompan ing figure& indicates the si=e of characters in a particular font. a. >raph !. 1e(tual *c. Lont d. )ata +"". Chapter ': #pplication .oftware Question MC #"3 # single point is a!out ____ of an inch in height. a. 172 !. 1710 c. 17'*d. 17/" +"'. Chapter ': #pplication .oftware Question MC #"1 ____ software is software that allows users to organi=e data in rows and columns and perform calculations on the data. a. )ata!ase !. 4IM *c. .preadsheet d. 4)# +"+. Chapter ': #pplication .oftware Question MC #"" @hen using spreadsheet software& the rows and columns collectivel called a$n% ____. a. work!ook !. workspace c. workload *d. worksheet

are

+",. Chapter ': #pplication .oftware Question MC #"' @hen computer users ____ a document& the computer transfers the document from memor to a storage medium. *a. save !. edit c. format d. print +"-. Chapter ': #pplication .oftware Question MC #"+ @hen computer users ____ a document& the computer sends a cop document to a medium such as paper. a. create *!. print c. format d. edit +"/. Chapter ': #pplication .oftware Question MC #", #$n% ____ is the intersection of a column and row in a worksheet. a. link *!. cell c. ne(us d. grid +"0. Chapter ': #pplication .oftware Question MC #"Man worksheet cells contain a num!er that can !e used in a calculation& called a$n% ____. a. function !. inde( c. formula *d. value +"2. Chapter ': #pplication .oftware Question MC #"/ #$n% ____ performs calculations on the data in a worksheet and displa s the resulting value in a cell. a. inde( *!. formula c. function d. ratio +'3. Chapter ': #pplication .oftware Question MC #"0 nar003-1.jpg @hen using spreadsheet software like that in the accompan ing figure& each worksheet can have more than ____ cells.

of the

a. 1&/33 !. 1/&333 c. 1/ million *d. 1/ !illion +'1. Chapter ': #pplication .oftware Question MC #"2 nar003-1.jpg Most spreadsheet software like that shown in the accompan ing figure includes ____ anal sis tools& where users can change certain values in a spreadsheet to reveal the effects of those changes. a. concatenation !. functional *c. whatHif d. application +'". Chapter ': #pplication .oftware Question MC #'3 1he te(t& or ____& entered in a cell identifies the worksheet data and helps organi=e the worksheet. a. filename !. ke te(t c. cell te(t *d. la!el +''. Chapter ': #pplication .oftware Question MC #'1 #$n% ____ is a collection of data organi=ed in a manner that allows access& retrieval& and use of that data. a. spreadsheet !. formula *c. data!ase d. functional set +'+. Chapter ': #pplication .oftware Question MC #'" ____ software allows users to create& access& and manage a data!ase. a. 1e(t management *!. )ata!ase c. Conte(t management d. 6asis +',. Chapter ': #pplication .oftware Question MC #'' #$n% ____ is a reIuest for specific data from a data!ase. *a. Iuer !. formula c. resample d. function

+'-. Chapter ': #pplication .oftware Question MC #'+ ____ software allows users to create visual aids for presentations to communicate ideas& messages& and other information to a group. a. )esktop pu!lishing !. Image editing *c. 4resentation d. Communications +'/. Chapter ': #pplication .oftware Question MC #', 1o help organi=e a presentation& ou can view ____ versions of all the slides similarl to how ',mm slides look on a photographer:s light ta!le. a. iconic *!. thum!nail c. resampled d. edited +'0. Chapter ': #pplication .oftware Question MC #'____ software ena!les users to enter t ped te(t& handwritten comments& drawings& or sketches an where on a page and then save the page as part of a note!ook. a. .ketching !. ?ote!ook *c. ?ote taking d. 4)# +'2. Chapter ': #pplication .oftware Question MC #'/ #$n% ____ is application software that includes an appointment calendar& address !ook& notepad& and other features to help users organi=e personal information. *a. 4IM !. 4I1 c. 4I? d. 4IC ++3. Chapter ': #pplication .oftware Question MC #'0 # software ____ is a collection of individual programs sold as a single package. a. cluster *!. suite c. =ip d. archive ++1. Chapter ': #pplication .oftware Question MC #'2 Most mo!ile devices include& among other features& ____ functionalit .

a. )14 *!. 4IM c. C#) d. @61 ++". Chapter ': #pplication .oftware Question MC #+3 1wo popular ____ are Microsoft *ffice and #pple i@ork. a. personal information managers *!. software suites c. clip art7image galleries d. application service providers ++'. Chapter ': #pplication .oftware Question MC #+1 ____ software allows a user to plan& schedule& track& and anal =e the events& resources& and costs of a proAect. a. 6usiness !. )ocument management c. #ccounting *d. 4roAect management +++. Chapter ': #pplication .oftware Question MC #+" ____ ena!les users to write and print checks& track checking account activit & and update and reconcile !alances on demand. a. Eegal software !. Deference software c. ;ntertainment software *d. #ccounting software ++,. Chapter ': #pplication .oftware Question MC #+' ____ software helps companies record and report their financial transactions. a. 1a( preparation !. 6usiness c. Mone management *d. #ccounting ++-. Chapter ': #pplication .oftware Question MC #++ ____ software provides a means for sharing& distri!uting& and searching through documents ! converting them into a format that can !e viewed ! an user. a. 1a( preparation !. 6usiness *c. )ocument management d. #ccounting

++/. Chapter ': #pplication .oftware Question MC #+, @hich of the following is an e(ample of paint7image editing software for the professionalJ a. #do!e In)esign !. #utodesk #utoC#) *c. #do!e Illustrator d. #do!e #udition ++0. Chapter ': #pplication .oftware Question MC #+@hich of the following is an e(ample of desktop pu!lishing software for the professionalJ *a. #do!e In)esign !. #utodesk #utoC#) c. #do!e Illustrator d. #do!e #udition ++2. Chapter ': #pplication .oftware Question MC #+/ @hich of the following is an e(ample of photo editing software for the professionalJ a. #do!e In)esign !. #utodesk #utoC#) c. #do!e Illustrator *d. #do!e 4hotoshop +,3. Chapter ': #pplication .oftware Question MC #+0 @hich of the following is an e(ample of computerHaided design softwareJ a. #do!e In)esign *!. #utodesk #utoC#) c. #do!e Illustrator d. #do!e #udition +,1. Chapter ': #pplication .oftware Question MC #+2 @hich of the following is an e(ample of multimedia authoring softwareJ a. #do!e In)esign !. #utodesk #utoC#) *c. #do!e )irector d. #do!e #udition +,". Chapter ': #pplication .oftware Question MC #,3 @hich of the following is an e(ample of @e! page authoring softwareJ a. #do!e In)esign *!. #do!e )reamweaver c. #do!e Illustrator d. #gili( >oCourse

+,'. Chapter ': #pplication .oftware Question MC #,1 @hich of the following is an e(ample of video and audio editing software for the professionalJ a. #do!e In)esign !. #utodesk #utoC#) c. #do!e Illustrator *d. #do!e #udition +,+. Chapter ': #pplication .oftware Question MC #," 1hreeHdimensional ____ programs allow designers to rotate designs of 'H ) o!Aects to view them from an angle. *a. C#) !. )14 c. C#M d. )1M +,,. Chapter ': #pplication .oftware Question MC #,' ____ software is software that ena!les professional designers to create sophisticated documents that contain te(t& graphics& and man colors. a. C#) *!. )14 c. C61 d. @61 +,-. Chapter ': #pplication .oftware Question MC #,+ ____ software is a sophisticated t pe of application software that assists a professional user in creating engineering& architectural& and scientific designs. a. )14 *!. C#) c. C61 d. @61 +,/. Chapter ': #pplication .oftware Question MC #,, ____ is ideal for the production of highHIualit color documents such as te(t!ooks& corporate newsletters& marketing literature& product catalogs& and annual reports. *a. 4rofessional )14 software !. @ord processing software c. 4rofessional C#) software d. @e! page authoring software +,0. Chapter ': #pplication .oftware Question MC #,____ is the process of arranging te(t and graphics in a document on a

pageH! Hpage !asis. a. 4age turning !. 4age processing *c. 4age la out d. 4age outline +,2. Chapter ': #pplication .oftware Question MC #,/ )14 software includes a color ____& which is a standard set of colors used ! designers and printers to ensure that colors will print e(actl as specified. a. glossar !. reference *c. li!rar d. inde(ed set +-3. Chapter ': #pplication .oftware Question MC #,0 ____ software is software that allows users to draw pictures& shapes& and other graphical images with various onHscreen tools such as a pen& !rush& e edropper& and paint !ucket. a. 4hoto editing !. C61 c. )14 *d. 4aint +-1. Chapter ': #pplication .oftware Question MC #,2 ____ software provides the capa!ilities of paint software and also includes the a!ilit to enhance and modif e(isting images and pictures. a. )esktop pu!lishing !. Illustration *c. Image editing d. 4hoto management +-". Chapter ': #pplication .oftware Question MC #-3 ____ software allows users to modif a segment of a video& called a clip. *a. 8ideo editing !. Image editing c. Clip management d. Illustration +-'. Chapter ': #pplication .oftware Question MC #-1 ____ software lets users modif audio clips and produce studioHIualit sound tracks. a. .ound pu!lishing

*!. #udio editing c. 1racking d. .ound management +-+. Chapter ': #pplication .oftware Question MC #-" #udio editing software usuall includes ____& which are designed to enhance audio Iualit . a. clips *!. filters c. matrices d. su!woofers +-,. Chapter ': #pplication .oftware Question MC #-' )esigners and graphic artists can print finished pu!lications on a color printer& take them to a professional printer& or post them on the @e! in a format that can !e viewed ! those without ____ software. a. 8.4 *!. )14 c. I.4 d. C#) +--. Chapter ': #pplication .oftware Question MC #-+ Multimedia ____ software allows users to com!ine te(t& graphics& audio& video& and animation into an interactive application. a. management *!. authoring c. pu!lishing d. editing +-/. Chapter ': #pplication .oftware Question MC #-, @e! page ____ software helps users of all skill levels create @e! pages that include graphical images& video& audio& animation& and other special effects. a. management *!. authoring c. pu!lishing d. editing +-0. Chapter ': #pplication .oftware Question MC #-____ software is a simplified accounting program that helps home users and small office7home office users !alance their check!ooks& pa !ills& track personal income and e(penses& set up !udgets& manage home inventor & track investments& and evaluate financial plans. a. #ccounting !. 1a( management *c. 4ersonal finance

d. Linancial editing +-2. Chapter ': #pplication .oftware Question MC #-/ ____ offers access to account !alances& provides !ill pa ing services& and allows downloading of copies of monthl transactions and statements from the @e! directl to a user:s computer. *a. *nline !anking !. Linancial editing software c. 1a( management software d. #ccounting software +/3. Chapter ': #pplication .oftware Question MC #-0 ____ software assists in the preparation of legal documents and provides legal information to individuals& families& and small !usinesses. *a. Eegal !. 1a( c. )ocument management d. Linancial +/1. Chapter ': #pplication .oftware Question MC #-2 ____ software guides individuals& families& or small !usinesses through the process of filing federal ta(es. a. Liling !. #ccounting *c. 1a( preparation d. Linancial management +/". Chapter ': #pplication .oftware Question MC #/3 ____ software allows users to draw pictures& shapes& and other graphical images with various onHscreen tools. *a. 4aint !. )esign c. 4i(el manipulation d. Color li!rar +/'. Chapter ': #pplication .oftware Question MC #/1 ____ software provides the capa!ilities of adAusting or enhancing image colors& adding special effects such as shadows and glows& and the like. a. Color li!rar !. Multimedia authoring *c. Image editing d. 4rofessional desktop pu!lishing +/+. Chapter ': #pplication .oftware Question MC #/"

Bomeowners or potential homeowners can use ____ software to assist with the design& remodeling& or improvement of a home& deck& or landscape. *a. Bome design7landscaping !. #rchitectural c. C#M d. C#) +/,. Chapter ': #pplication .oftware Question MC #/' ____ software provides valua!le and thorough information for all individuals. a. Multimedia *!. Deference c. ;nc clopedic d. >lossar +/-. Chapter ': #pplication .oftware Question MC #/+ ____ software teaches a particular skill. a. )esign !. .preadsheet c. C#) *d. ;ducational +//. Chapter ': #pplication .oftware Question MC #/, ____ software for personal computers includes interactive games& videos& and other programs designed to support a ho!! or provide amusement and enAo ment. a. 6log !. )esign *c. ;ntertainment d. Multimedia +/0. Chapter ': #pplication .oftware Question MC #/# !log author needs ____ to create7maintain a !log. a. an antiHspam program *!. !logware c. a file manager d. a personal firewall +/2. Chapter ': #pplication .oftware Question MC #// Most online Belp also has links to @e! sites that offer ____ Belp& which provides updates and more comprehensive resources to respond to technical issues a!out software. a. d namic *!. @e!H!ased c. distance learning

d. eHlearning +03. Chapter ': #pplication .oftware Question MC #/0 ____ training is a t pe of C61 $computerH!ased training% that uses Internet technolog and consists of application software on the @e!. a. ) namic !. ;Hlearning c. )istance *d. @e!H!ased +01. Chapter ': #pplication .oftware Question MC #/2 ____ is the deliver of education via some electronic method such as the Internet& networks& or optical discs. a. )istance learning !. ) namic Belp c. @e!H!ased learning *d. ;Hlearning +0". Chapter ': #pplication .oftware Question MC #03 ____ is the deliver of education at one location while the learning takes place at other locations. a. ;(tended training $;1% !. Larawa schooling $L.% c. Demote teaching $D1% *d. )istance learning $)E% +0'. Chapter ': #pplication .oftware Question M1L #1 1o use application software& a computer must !e running s stem software& specificall & a$n% operating s stem. *a. 1rue !. Lalse +0+. Chapter ': #pplication .oftware Question M1L #" @hile a computer is running& the operating s stem remains in memor . *a. 1rue !. Lalse +0,. Chapter ': #pplication .oftware Question M1L #' )uring the process of creating& editing& and formatting a document& the computer holds it on a storage medium. a. 1rue *!. Lalse

+0-. Chapter ': #pplication .oftware Question M1L #+ @hen ou save a document& the computer transfers the document from a storage medium to memor . a. 1rue *!. Lalse +0/. Chapter ': #pplication .oftware Question M1L #, Mo!ile devices like 4)#s and smart phones do not include 4IM functionalit . a. 1rue *!. Lalse +00. Chapter ': #pplication .oftware Question M1L #In addition to 4IM software& a huge variet of !usiness and other software is availa!le for phones. *a. 1rue !. Lalse +02. Chapter ': #pplication .oftware Question M1L #/ ;ach functional unit within a$n% enterprise has speciali=ed software reIuirements. *a. 1rue !. Lalse +23. Chapter ': #pplication .oftware Question M1L #0 Image editing software also is called illustration software. a. 1rue *!. Lalse +21. Chapter ': #pplication .oftware Question M1L #2 8ideo editing software rarel includes audio editing capa!ilities. a. 1rue *!. Lalse +2". Chapter ': #pplication .oftware Question M1L #13 *nce created& multimedia presentations often take the form of interactive computerH!ased presentations or @e!H!ased presentations designed to facilitate learning& demonstrate product functionalit & and elicit directHuser participation. *a. 1rue !. Lalse

+2'. Chapter ': #pplication .oftware Question MD #1 Modified Multiple Choice ____ programs usuall a. !. c. d. .hareware 4u!licHdomain Lreeware Custom have fewer capa!ilities than retail programs.

+2+. Chapter ': #pplication .oftware Question MD #" Modified Multiple Choice # ____ is a window that provides information& presents availa!le options& or reIuests a response. a. !. c. d. title !ar frame manager menu !ar dialog !o(

+2,. Chapter ': #pplication .oftware Question MD #' Modified Multiple Choice ;(amples of editing tasks are ____. a. !. c. d. changing fonts deleting te(t inserting te(t underlining te(t

+2-. Chapter ': #pplication .oftware Question MD #+ Modified Multiple Choice ____ is an e(ample of a font st le. a. !. c. d. Belvetica 6old #rial Italic

+2/. Chapter ': #pplication .oftware Question MD #, Modified Multiple Choice Common formatting tasks include ____. a. !. c. d. changing the font inserting te(t changing font si=e deleting te(t

+20. Chapter ': #pplication .oftware Question MD #Modified Multiple Choice ____ chart is a popular chart t pe. a. !. c. d. )ata Column Eine 4ie

+22. Chapter ': #pplication .oftware Question MD #/ Modified Multiple Choice 4resentation software incorporates some of the features found in word processing software& such as ____. a. !. c. d. presenting @e! pages as thum!nail images formatting checking spelling recogni=ing voice input

,33. Chapter ': #pplication .oftware Question MD #0 Modified Multiple Choice #udio editing software lets users ____. a. !. c. d. modif audio clips add audio to video clips produce studioHIualit soundtracks use filters that are designed to enhance audio Iualit

,31. Chapter ': #pplication .oftware Question MD #2 Modified Multiple Choice #pplication software& such as ____& often includes @e! page authoring features. a. !. c. d. 1ur!o1a( ;(cel @ord Microsoft Mone

,3". Chapter ': #pplication .oftware Question MD #13 Modified Multiple Choice In addition to clip art& man a. !. c. d. fonts video clips sounds audio clips clip art7image galleries provide ____.

,3'. Chapter ': #pplication .oftware Question 1L #1 1he four categories of software are mutuall e(clusiveK that is& software listed in one categor ma not !e used in other categories. a. 1rue *!. Lalse ,3+. Chapter ': #pplication .oftware Question 1L #" *pen source software is cop righted software that is distri!uted at no cost for a trial period. a. 1rue *!. Lalse ,3,. Chapter ': #pplication .oftware Question 1L #' )evelopers of freeware rel on the honor s stem& trusting users to send pa ment if software use e(tends !e ond the stated trial period. a. 1rue *!. Lalse ,3-. Chapter ': #pplication .oftware Question 1L #+ nar001-1.jpg @hen the .tart !utton shown in the accompan ing figure is clicked& the .tart menu is displa ed on the desktop. *a. 1rue !. Lalse ,3/. Chapter ': #pplication .oftware Question 1L #, 1o start a program& users can click the program name on a menu or in a list. *a. 1rue !. Lalse ,30. Chapter ': #pplication .oftware Question 1L ## dialog !o( is a hori=ontal space that contains the window:s name. a. 1rue *!. Lalse ,32. Chapter ': #pplication .oftware Question 1L #/ @hen colors are used for characters in a word processing document& the will print as !lack or gra unless users have a color printer. *a. 1rue !. Lalse

,13. Chapter ': #pplication .oftware Question 1L #0 # feature& called wordwrap& allows users to t pe words in a paragraph continuall without pressing the ;?1;D ke at the end of each line. *a. 1rue !. Lalse ,11. Chapter ': #pplication .oftware Question 1L #2 # maAor advantage of using word processing software is that users easil can change what the have written. *a. 1rue !. Lalse ,1". Chapter ': #pplication .oftware Question 1L #13 @ord processing software usuall includes pu!licHdomain images. *a. 1rue !. Lalse ,1'. Chapter ': #pplication .oftware Question 1L #11 1he search feature& in com!ination with the replace feature& allows users of word processing software to su!stitute e(isting characters or words with new ones. *a. 1rue !. Lalse ,1+. Chapter ': #pplication .oftware Question 1L #1" 1he spelling checker included with word processing software compares words in a document with an electronic dictionar that is part of the operating s stem. a. 1rue *!. Lalse ,1,. Chapter ': #pplication .oftware Question 1L #1' # serif font does not have the short decorative lines at the upper and lower ends of the characters. a. 1rue *!. Lalse ,1-. Chapter ': #pplication .oftware Question 1L #1+ # sans serif font has short decorative lines at the upper and lower ends of the characters. a. 1rue

*!. Lalse ,1/. Chapter ': #pplication .oftware Question 1L #1, *ne of the !enefits of word processing software is the a!ilit to print the same document man times& with each cop looking Aust like the first. *a. 1rue !. Lalse ,10. Chapter ': #pplication .oftware Question 1L #1.preadsheet software is a rarel used t pe of application software. a. 1rue *!. Lalse ,12. Chapter ': #pplication .oftware Question 1L #1/ 6ecause of the logical approach that spreadsheet software has for organi=ing data& man people use this software to organi=e and present nonfinancial data& as well as financial data. *a. 1rue !. Lalse ,"3. Chapter ': #pplication .oftware Question 1L #10 nar003-1.jpg #s shown in the accompan ing figure& all of a worksheet:s columns and rows are displa ed on the screen at one time. a. 1rue *!. Lalse ,"1. Chapter ': #pplication .oftware Question 1L #12 In a worksheet& one or more letters identif each row. a. 1rue *!. Lalse ,"". Chapter ': #pplication .oftware Question 1L #"3 In a worksheet& the intersection of column 6 and row - is referred to as cell -6. a. 1rue *!. Lalse ,"'. Chapter ': #pplication .oftware Question 1L #"1 # line chart displa s !ars of various lengths to show the relationship of data.

a. 1rue *!. Lalse ,"+. Chapter ': #pplication .oftware Question 1L #"" *ne of the more powerful features of spreadsheet software is its capa!ilit of recalculating the rest of the worksheet when data in a worksheet changes. *a. 1rue !. Lalse ,",. Chapter ': #pplication .oftware Question 1L #"' @ith a computeri=ed data!ase& the computer stores the data in an electronic format on a storage medium such as a hard disk. *a. 1rue !. Lalse ,"-. Chapter ': #pplication .oftware Question 1L #"+ In a data!ase& each column& called a field& contains a specific categor of data within a record. *a. 1rue !. Lalse ,"/. Chapter ': #pplication .oftware Question 1L #", 4resentation software provides a variet of la outs for each individual slide. *a. 1rue !. Lalse ,"0. Chapter ': #pplication .oftware Question 1L #"4resentation software allows users to appl special effects to the transition !etween each slide. *a. 1rue !. Lalse ,"2. Chapter ': #pplication .oftware Question 1L #"/ ?ote taking software can store notes in handwritten form. *a. 1rue !. Lalse ,'3. Chapter ': #pplication .oftware Question 1L #"0 .mart phones and 4)#s do not include 4IM functionalit .

a. 1rue *!. Lalse ,'1. Chapter ': #pplication .oftware Question 1L #"2 @ith a 4IM& users can take information previousl tracked in a weekl or dail calendar and organi=e and store it on their computer. *a. 1rue !. Lalse ,'". Chapter ': #pplication .oftware Question 1L #'3 6u ing a collection of programs in a software suite usuall significantl more than purchasing them individuall . a. 1rue *!. Lalse ,''. Chapter ': #pplication .oftware Question 1L #'1 1he cost of accounting software for a small !usiness can !e several hundred thousand dollars. a. 1rue *!. Lalse ,'+. Chapter ': #pplication .oftware Question 1L #'" Man !usinesses use document management software to share and distri!ute compan !rochures& literature& and other documents electronicall . *a. 1rue !. Lalse ,',. Chapter ': #pplication .oftware Question 1L #'' 1hreeHdimensional C61 programs allow designers to rotate designs of 'H) o!Aects to view them from an angle. a. 1rue *!. Lalse ,'-. Chapter ': #pplication .oftware Question 1L #'+ #lthough most word processing programs have none of the capa!ilities of )14 software& professional designers and graphic artists use word processing software !ecause it supports page la out. a. 1rue *!. Lalse ,'/. Chapter ': #pplication .oftware Question 1L #', Lew @e! page authoring programs allow users to organi=e& manage& or

costs

maintain @e! sites. a. 1rue *!. Lalse ,'0. Chapter ': #pplication .oftware Question 1L #'#pplication software& such as @ord and ;(cel& seldom includes @e! page authoring features. a. 1rue *!. Lalse ,'2. Chapter ': #pplication .oftware Question 1L #'/ Most of the programs for home& personal& and educational use are relativel e(pensive& often priced more than one thousand dollars. a. 1rue *!. Lalse ,+3. Chapter ': #pplication .oftware Question 1L #'0 # large amount of application software is designed specificall home& personal& and educational use. *a. 1rue !. Lalse ,+1. Chapter ': #pplication .oftware Question 1L #'2 Most personal finance software offers a variet of online services& which reIuire access to the Internet. *a. 1rue !. Lalse ,+". Chapter ': #pplication .oftware Question 1L #+3 Most personal finance software includes financial planning features& such as anal =ing home and personal loans& preparing income ta(es& and managing retirement savings. *a. 1rue !. Lalse ,+'. Chapter ': #pplication .oftware Question 1L #+1 5sing ta( preparation software& ta(pa ers can file their state and federal ta( returns online& in a process called eHfiling. *a. 1rue !. Lalse ,++. Chapter ': #pplication .oftware Question 1L #+"

for

4ersonal )14 software provides onl a. 1rue *!. Lalse

a few graphical images.

,+,. Chapter ': #pplication .oftware Question 1L #+' 4ersonal )14 programs t picall guide users through the development of a document ! asking a series of Iuestions& offering numerous predefined la outs& and providing standard te(t that can !e added to documents. *a. 1rue !. Lalse ,+-. Chapter ': #pplication .oftware Question 1L #++ Lew personal )14 programs include paint7image editing software or photo editing software. a. 1rue *!. Lalse ,+/. Chapter ': #pplication .oftware Question 1L #+, .ome operating s stems include video and audio editing software. *a. 1rue !. Lalse ,+0. Chapter ': #pplication .oftware Question 1L #+Bome design7landscaping software includes hundreds of predrawn plans that users can customi=e to meet their needs. *a. 1rue !. Lalse ,+2. Chapter ': #pplication .oftware Question 1L #+/ ;ducational software e(ists for ver few su!Aects. a. 1rue *!. Lalse ,,3. Chapter ': #pplication .oftware Question 1L #+0 ;ducational software seldom includes games or content to make the learning e(perience more fun. a. 1rue *!. Lalse ,,1. Chapter ': #pplication .oftware Question 1L #+2 @e! application hosts rarel store usersQ data and information on their

servers. a. 1rue *!. Lalse ,,". Chapter ': #pplication .oftware Question 1L #,3 5sers often interact with @e! applications directl at the @e! site through their @e! !rowser. *a. 1rue !. Lalse ,,'. Chapter ': #pplication .oftware Question C* #1 ____________________ software is used to facilitate communications& assist with graphics and multimedia proAects& and support home& personal& and educational tasks. Correct #nswer$s%: a. #pplication ,,+. Chapter ': #pplication .oftware Question C* #" ____________________ software is massHproduced& cop righted retail software that meets the needs of a variet of users& not Aust a single user or compan . Correct #nswer$s%: a. 4ackaged ,,,. Chapter ': #pplication .oftware Question C* #' ____________________ software performs functions specific to a !usiness or industr . Correct #nswer$s%: a. Custom ,,-. Chapter ': #pplication .oftware Question C* #+ ____________________ software is provided for use& modification& and redistri!ution and usuall can !e downloaded from the @e! at no cost. Correct #nswer$s%: a. *pen source ,,/. Chapter ': #pplication .oftware Question C* #, ____________________ is cop righted software that is distri!uted at no cost for a trial period. Correct #nswer$s%: a. .hareware

,,0. Chapter ': #pplication .oftware Question C* #____________________ is cop righted software provided at no cost to a user ! an individual or a compan . Correct #nswer$s%: a. Lreeware ,,2. Chapter ': #pplication .oftware Question C* #/ ____________________ software is free software& !ut it has !een donated for pu!lic use and has no cop right restrictions. Correct #nswer$s%: a. 4u!licHdomain ,-3. Chapter ': #pplication .oftware Question C* #0 ____________________ software serves as the interface !etween the user& the application software& and the computer:s hardware. Correct #nswer$s%: a. . stem ,-1. Chapter ': #pplication .oftware Question C* #2 ;ach time a user starts a computer& the operating s stem is ____________________ $copied% from the computer:s hard disk into memor . Correct #nswer$s%: a. loaded ,-". Chapter ': #pplication .oftware Question C* #13 #$n% ____________________ is a graphical element that a user activates to cause a specific action to take place. Correct #nswer$s%: a. !utton ,-'. Chapter ': #pplication .oftware Question C* #11 ____________________ software includes programs such as word processing& spreadsheet& data!ase& presentation graphics& personal information manager software& personal mo!ile device !usiness software& software suites& accounting& and proAect management. Correct #nswer$s%: a. 6usiness ,-+. Chapter ': #pplication .oftware Question C* #1" # feature of word processing software called ____________________ allows users to t pe words in a paragraph continuall without pressing the ;?1;D ke at the end of each line.

Correct #nswer$s%: a. wordwrap ,-,. Chapter ': #pplication .oftware Question C* #1' ____________________ is the process of moving different portions of a document on the screen into view. Correct #nswer$s%: a. .crolling ,--. Chapter ': #pplication .oftware Question C* #1+ #$n% ____________________ is a seIuence of ke strokes and instructions that a user records and saves. Correct #nswer$s%: a. macro ,-/. Chapter ': #pplication .oftware Question C* #1, ____________________ tags automaticall appear on the screen when a certain action is performed. Correct #nswer$s%: a. .mart ,-0. Chapter ': #pplication .oftware Question C* #1#$n% ____________________ is a document that contains the formatting necessar for a specific document t pe. Correct #nswer$s%: a. template ,-2. Chapter ': #pplication .oftware Question C* #1/ @hen computer users ____________________ a document& the enter te(t or num!ers& insert graphical images& and perform other tasks using an input device. Correct #nswer$s%: a. create ,/3. Chapter ': #pplication .oftware Question C* #10 1o ____________________ a document means to make changes to its e(isting content. Correct #nswer$s%: a. edit ,/1. Chapter ': #pplication .oftware Question C* #12 1o cut involves removing a portion of a document and storing it in a temporar storage location& sometimes called a$n% ____________________.

Correct #nswer$s%: a. clip!oard ,/". Chapter ': #pplication .oftware Question C* #"3 @hen computer users ____________________ a document& the appearance. Correct #nswer$s%: a. format ,/'. Chapter ': #pplication .oftware Question C* #"1 #$n% ____________________ is a predefined formula that performs common calculations such as adding the values in a group of cells. Correct #nswer$s%: a. function ,/+. Chapter ': #pplication .oftware Question C* #"" 5sing the ____________________ V.5M$613:61+% adds the contents of cells 613 through 61+ in a worksheet. Correct #nswer$s%: a. function ,/,. Chapter ': #pplication .oftware Question C* #"' nar00!-1.jpg 1he accompan ing figure illustrates a spreadsheet feature called ____________________& which depicts data in graphical form. Correct #nswer$s%: a. charting ,/-. Chapter ': #pplication .oftware Question C* #"+ nar00!-1.jpg #$n% ____________________ chart& such as that in the accompan ing figure& shows a trend during a period of time& as indicated ! a rising or falling line. Correct #nswer$s%: a. line ,//. Chapter ': #pplication .oftware Question C* #", nar00!-1.jpg #$n% ____________________ chart& such as that in the accompan ing figure& displa s !ars of various lengths to show the relationship of data.

change its

Correct #nswer$s%: a. column ,/0. Chapter ': #pplication .oftware Question C* #"nar00!-1.jpg #$n% ____________________ chart& such as that in the accompan ing figure& has a round shape cut into slices and shows the relationship of parts to a whole. Correct #nswer$s%: a. pie ,/2. Chapter ': #pplication .oftware Question C* #"/ In a data!ase& each row& called a$n% ____________________& contains data a!out a given person& product& o!Aect& or event. Correct #nswer$s%: a. record ,03. Chapter ': #pplication .oftware Question C* #"0 5sing ____________________ software& ou can add& change& delete& sort& and retrieve data. Correct #nswer$s%: a. data!ase ,01. Chapter ': #pplication .oftware Question C* #"2 5sers with an artistic a!ilit can create their own graphics using paint7image editing software and then ____________________ $!ring in% the graphics into a presentation software slide. Correct #nswer$s%: a. import ,0". Chapter ': #pplication .oftware Question C* #'3 .oftware ____________________ offer two maAor advantages: lower cost and ease of use. Correct #nswer$s%: a. suites ,0'. Chapter ': #pplication .oftware Question C* #'1 #udio editing software usuall includes ____________________& which are designed to enhance audio Iualit . Correct #nswer$s%: a. filters

,0+. Chapter ': #pplication .oftware Question C* #'" ____________________ software provides standard contracts and documents associated with !u ing& selling& and renting propert K estate planningK marriage and divorceK and preparing a will or living trust. Correct #nswer$s%: a. Eegal ,0,. Chapter ': #pplication .oftware Question C* #'' 4ersonal ____________________ software is software that helps home and small !usiness users create newsletters& !rochures& advertisements& postcards& greeting cards& letterhead& !usiness cards& !anners& calendars& logos& and @e! pages. Correct #nswer$s%: a. )14 !. desktop pu!lishing c. )14 $desktop pu!lishing% d. desktop pu!lishing $)14% ,0-. Chapter ': #pplication .oftware Question C* #'+ 4ersonal ____________________ software is software that includes various simplified tools& tailored to meet the needs of the home and small !usiness users& to draw pictures& shapes& and other images. Correct #nswer$s%: a. paint7image editing ,0/. Chapter ': #pplication .oftware Question C* #', #pplication software often includes an image ____________________& which is a collection of clip art and photographs. Correct #nswer$s%: a. galler ,00. Chapter ': #pplication .oftware Question C* #'4opular ____________________ software includes enc clopedias& dictionaries& and health7medical guides. Correct #nswer$s%: a. reference ,02. Chapter ': #pplication .oftware Question C* #'/ #n eHmail program ena!les the transmission of messages and files via a$n% ____________________ such as the Internet. Correct #nswer$s%: a. network

,23. Chapter ': #pplication .oftware Question C* #'0 ____________________ software ena!les realHtime e(change of messages or files with another online user. Correct #nswer$s%: a. IM !. Instant messaging ,21. Chapter ': #pplication .oftware Question C* #'2 ____________________ is the deliver of education via some electronic method. Correct #nswer$s%: a. ;Hlearning !. ;lectronic learning ,2". Chapter ': #pplication .oftware Question C* #+3 ____________________ t picall consists of selfHdirected& selfHpaced instruction on a topic. Correct #nswer$s%: a. C61 !. ComputerH!ased training c. C61 $ComputerH!ased training% d. ComputerH!ased training $C61% e. @61 f. @e!H!ased training g. @61 $@e!H!ased training% h. @e!H!ased training $@61% ,2'. Chapter ': #pplication .oftware Question M# #1H"3 Identify the letter of the choice that best matches the phrase or definition.#llows users to access and view @e! pages on the Internet#vaila!le free at portals on the @e! and included with paid Internet access serviceIntegrated in most mo!ile devicesMeeps track of changes made to @e! sites ! checking D.. feeds5sed to create timeH stamped articles in a diar or Aournal format;na!les meeting !etween geographicall separated people who use a network such as the Internet to transmit video7audio*nline area where users have written discussions1he electronic eIuivalent of a user manual1he deliver of education at one location while the learning takes place at other locations1he deliver of education via some electronic method such as the Internet& networks& or C)s7)8)sMind of software that determines where users are spending their mone Mind of software that creates and anal =es the user:s ta( forms to search for potential errors and deduction opportunitiesMind of software that provides the capa!ilities of paint software and the a!ilit to modif e(isting graphics.oftware often included with the purchase of a digital camera# method of uploading and downloading files with other computers on the Internet1 pe of programs !uilt into some eHmail programs and @e! !rowsersIntegrated into some operating s stemsDeIuires chat client software.ome of this kind of software is considered s stem software !ecause it works with hardware and transmission media@hen using this

kind of product& students activel !ecome involved in the learning process@e! !rowser eHmail te(t messaging aggregator !logware video conferencing message !oard online Belp )E eHlearning personal finance ta( preparation image editing photo editing L14 newsreader instant messaging chat room communications @61 Internet NaO 1. #llows users to access and view @e! pages on the

N!O ". #vaila!le free at portals on the @e! and included with paid Internet access service NcO '. Integrated in most mo!ile devices NdO +. Meeps track of changes made to @e! sites ! checking D.. feeds NeO ,. 5sed to create timeHstamped articles in a diar or Aournal format NfO -. ;na!les meeting !etween geographicall separated people who use a network such as the Internet to transmit video7audio NgO /. *nline area where users have written discussions NhO 0. 1he electronic eIuivalent of a user manual NiO 2. 1he deliver of education at one location while the learning takes place at other locations NAO 13. 1he deliver of education via some electronic method such as the Internet& networks& or C)s7)8)s NkO 11. Mind of software that determines where users are spending their mone NlO 1". Mind of software that creates and anal =es the user:s ta( forms to search for potential errors and deduction opportunities NmO 1'. Mind of software that provides the capa!ilities of paint software and the a!ilit to modif e(isting graphics NnO 1+. .oftware often included with the purchase of a digital camera NoO 1,. # method of uploading and downloading files with other computers on the Internet NpO 1-. 1 pe of programs !uilt into some eHmail programs and @e! !rowsers NIO 1/. Integrated into some operating s stems NrO 10. DeIuires chat client software NsO 12. .ome of this kind of software is considered s stem software !ecause it works with hardware and transmission media NtO "3. @hen using this kind of product& students activel !ecome involved in the learning process a. !. c. d. e. f. g. h. i. A. k. l. m. n. o. @e! !rowser eHmail te(t messaging aggregator !logware video conferencing message !oard online Belp )E eHlearning personal finance ta( preparation image editing photo editing L14

p. I. r. s. t.

newsreader instant messaging chat room communications @61

,2+. Chapter ': #pplication .oftware Question ;. #1 )efine the following five categories of software: packaged& custom& @e! application& open source& and shareware. Correct #nswer: T 4ackaged software is massHproduced& cop righted retail software that meets the needs of a wide variet of users& not Aust a single user or compan . 4ackaged software is availa!le in retail stores or on the @e!. T Custom software performs functions specific to a !usiness or industr . .ometimes a compan cannot find packaged software that meets its uniIue reIuirements. In this case& the compan ma use programmers to develop tailorHmade custom software& which usuall costs more than packaged software. T # @e! application is a @e! site that allows users to access and interact with software from an computer or device that is connected to the Internet. Man @e! sites provide free access to their programsK some charge a fee. ;(amples of @e! applications include eHmail& word processing& ta( preparation& and game programs. T *pen source software is software provided for use& modification& and redistri!ution. 1his software has no restrictions from the cop right holder regarding modification of the software:s internal instructions and redistri!ution of the software. *pen source software usuall can !e downloaded from the Internet& often at no cost. T .hareware is cop righted software that is distri!uted at no cost for a trial period. 1o use a shareware program !e ond that period& ou send pa ment to the program developer. .hareware developers trust users to send pa ment if software use e(tends !e ond the stated trial period. In some cases& a scaledHdown version of the software is distri!uted free& and pa ment entitles the user to the full functional product. ,2,. Chapter ': #pplication .oftware Question ;. #" )iscuss what it means to develop a wordHprocessing document. Include e(planations of editing and formatting in our answer. Correct #nswer: @ith application software& such as word processing& users create& edit& format& save& and print documents. )uring the process of developing a document& users likel will switch !ack and forth among all of these activities. @hen ou create a document& ou enter te(t or num!ers& insert images& and perform other tasks using an input device such as a ke !oard& mouse& or digital pen. If ou are using Microsoft *ffice @ord to design a fl er& for e(ample& ou are creating a document.

1o edit a document means to make changes to its e(isting content. Common editing tasks include inserting& deleting& cutting& cop ing& and pasting. Inserting te(t involves adding te(t to a document. )eleting te(t means that ou are removing te(t or other content. Cutting is the process of removing a portion of the document and storing it in a temporar storage location& sometimes called a clip!oard. # clip!oard also contains items that ou cop $duplicate% in a document. 4asting is the process of transferring an item from a clip!oard to a specific location in a document. @hen users format a document& the change its appearance. Lormatting is important !ecause the overall look of a document significantl can affect its a!ilit to communicate clearl . ;(amples of formatting tasks are changing the font& font si=e& or font st le of te(t. # font is a name assigned to a specific design of characters. 1wo !asic t pes of fonts are serif and sans serif. # serif font has short decorative lines at the upper and lower ends of the characters. .ans means without. 1hus& a sans serif font does not have the short decorative lines at the upper and lower ends of the characters. Cam!ria is an e(ample of a serif font. Cali!ri is an e(ample of a sans serif font. Lont si=e indicates the si=e of the characters in a particular font. Lont si=e is gauged ! a measurement s stem called points. # single point is a!out 17/" of an inch in height. ,2-. Chapter ': #pplication .oftware Question ;. #' nar003-1.jpg )escri!e how spreadsheets like the one in the accompan ing figure are organi=ed. Correct #nswer: # spreadsheet file is similar to a note!ook that can contain more than 1&333 related individual worksheets. )ata is organi=ed verticall in columns and hori=ontall in rows on each worksheet. ;ach worksheet usuall can have more than 1-&333 columns and 1 million rows. *ne or more letters identif each column& and a num!er identifies each row. *nl a small fraction of the columns and rows are displa ed on the screen at one time. .crolling through the worksheet displa s different parts of it on the screen. # cell is the intersection of a column and row. ;ach worksheet has more than 1/ !illion cells in which ou can enter data. 1he spreadsheet software identifies cells ! the column and row in which the are located. Lor e(ample& the intersection of column 6 and row - is referred to as cell 6-. Cells ma contain three t pes of data: la!els& values& and formulas. 1he te(t& or la!el& entered in a cell identifies the worksheet data and helps organi=e the worksheet. 5sing descriptive la!els& such as >ross Margin and 1otal ;(penses& helps make a worksheet more meaningful.

,2/. Chapter ': #pplication .oftware Question ;. #+ Eist five different ;(cel functions and their arguments7purpose. Correct #nswer: Linancial L8 $rate& num!er of periods& pa ment% Calculates the future value of an investment ?48 $rate& range% Calculates the net present value of an investment 4M1 $rate& num!er of periods& present value% Calculates the periodic pa ment for an annuit 48 $rate& num!er of periods& pa ment% Calculates the present value of an investment D#1; $num!er of periods& pa ment& present value% Calculates the periodic interest rate of an annuit )ate and 1ime )#1; Deturns the current date ?*@ Deturns the current date and time 1IM; Deturns the current time Mathematical #6. $num!er% Deturns the a!solute value of a num!er I?1 $num!er% Dounds a num!er down to the nearest integer E? $num!er% Calculates the natural logarithm of a num!er E*> $num!er& !ase% Calculates the logarithm of a num!er to a specified !ase D*5?) $num!er& num!er of digits% Dounds a num!er to a specified num!er of digits .QD1 $num!er% Calculates the sIuare root of a num!er .5M $range% Calculates the total of a range of num!ers .tatistical #8;D#>; $range% Calculates the average value of a range of num!ers C*5?1 $range% Counts how man cells in the range have numeric entries M#< $range% Deturns the ma(imum value in a range MI? $range% Deturns the minimum value in a range .1);8 $range% Calculates the standard deviation of a range of num!ers Eogical IL $logical test& value if true& value if false% 4erforms a test and returns one value if the result of the test is true and another value if the result is false ,20. Chapter ': #pplication .oftware Question ;. #, )iscuss what note taking software is and how it is used. Correct #nswer: ?ote taking software is application software that ena!les users to enter t ped te(t& handwritten comments& drawings& or sketches an where on a page and then save the page as part of a note!ook. 1he software can convert handwritten comments to t ped te(t or store the notes in handwritten form. 5sers also can include audio recordings as part of their notes. 5sers find note taking software convenient during meetings& class lectures& conferences& in li!raries& and other settings that previousl reIuired a pencil and ta!let of paper for recording thoughts and discussions.

,22. Chapter ': #pplication .oftware Question ;. #;(plain what personal finance software is& and how it differs from accounting software. Correct #nswer: 4ersonal finance software is a simplified accounting program that helps home users and small office7home office users !alance their check!ooks& pa !ills& track personal income and e(penses& set up !udgets& manage home inventor & track investments& and evaluate financial plans. 4ersonal finance software helps determine where& and for what purpose& ou are spending mone so ou can manage our finances. Deports can summari=e transactions ! categor $such as dining%& ! pa ee $such as the electric compan %& or ! time $such as the last two months%. Linancial planning features include anal =ing home and personal loans& preparing income ta(es& and managing retirement savings. Most of these personal finance programs also offer a variet of online services& which reIuire access to the Internet. Lor e(ample& users can track investments online& compare insurance rates from leading insurance companies& and !ank online. *nline !anking offers access to account !alances& provides !ill pa ing services& and allows ou to download monthl transactions and statements from the @e! directl to our computer. -33. Chapter ': #pplication .oftware Question C# #1 Critical Thinking Questions Case 3-1 Cour friends know that ou understand a lot a!out computers& !oth the technical details of how the operate as well as information a!out software. Eatel & with all of the concerns a!out cop right infringement& friends have started to ask ou a!out categories of application software and what each kind permits. Christine is looking for desktop pu!lishing software that is availa!le for no cost. .he is not concerned if the application is a scaledHdown version of the full functional product. @hat categor of software will ou recommend as a good match for herJ a. @e!H!ased c. custom !. packaged d. shareware

Correct #nswer: d. -31. Chapter ': #pplication .oftware Question C# #" Critical Thinking Questions Case 3-1 Cour friends know that ou understand a lot a!out computers& !oth the technical details of how the operate as well as information a!out

software. Eatel & with all of the concerns a!out cop right infringement& friends have started to ask ou a!out categories of application software and what each kind permits. )eDo!! is looking for a spreadsheet program that is availa!le at no cost& !ut that also puts no restrictions on his use of it. If he wants to share it with a friend& or make copies of it and distri!ute it& he wants to !e a!le to do so. @hat kind of software do ou recommend he should !e looking atJ a. pu!licHdomain c. custom !. freeware d. shareware

Correct #nswer: a. -3". Chapter ': #pplication .oftware Question C# #' Critical Thinking Questions Case 3-2 It looks like ou are not done friends a!out software. et making recommendations to our

6altha=ar is looking for accounting software for his new small !usiness. @hich of the following could ou suggest for himJ a. I6M *rgani=er c. 4alm )esktop !. .ure1rak 4roAect Manager d. Intuit Quick6ooks

Correct #nswer: d. -3'. Chapter ': #pplication .oftware Question C# #+ Critical Thinking Questions Case 3-2 It looks like ou are not done friends a!out software. et making recommendations to our

Maren is looking for note taking software for her new 1a!let 4C. @hich of the following can she useJ a. .age M#. ,33 c. Corel >rafigo !. #propos Interaction Management .uite d. 4)L Converter 4aper4ort

Correct #nswer: c. -3+. Chapter +: 1he Components of the . stem 5nit Question MC #1 *n ____& the electronic components and most storage devices are part of the s stem unit and other devices& such as the ke !oard& mouse& and monitor& normall occup space outside the s stem unit. *a. desktop personal computers !. note!ook computers c. mo!ile devices d. all of the a!ove -3,. Chapter +: 1he Components of the . stem 5nit Question MC #" 1he case of the s stem unit& sometimes called the ____& is made of metal or plastic and protects the internal electronic components from damage. a. form factor *!. chassis c. mother!oard d. chip -3-. Chapter +: 1he Components of the . stem 5nit Question MC #' 1he ____ unit is a case that contains electronic components of the computer used to process data. *a. s stem !. master c. control d. !ase -3/. Chapter +: 1he Components of the . stem 5nit Question MC #+ 1he ____ !oard is the main circuit !oard of the s stem unit. a. control *!. s stem c. master d. inde( -30. Chapter +: 1he Components of the . stem 5nit Question MC #, # computer ____ is a small piece of semiHconducting material& usuall silicon& on which integrated circuits are etched. a. plug !. port *c. chip d. roster -32. Chapter +: 1he Components of the . stem 5nit Question MC #-

#$n% ____ circuit& which is etched on a computer chip& contains man microscopic pathwa s capa!le of carr ing electrical current. a. inde(ed !. s stemati=ed c. cali!rated *d. integrated -13. Chapter +: 1he Components of the . stem 5nit Question MC #/ #$n% ____& which is contained on an integrated circuit& can act as an electronic switch that opens or closes the circuit for electrical charges. *a. transistor !. switcher c. capacitor d. resistor -11. Chapter +: 1he Components of the . stem 5nit Question MC #0 .ome computer and chip manufacturers use the term ____ to refer to a personal computer processor chip. *a. microprocessor !. parallel processor c. coprocessor d. perpendicular processor -1". Chapter +: 1he Components of the . stem 5nit Question MC #2 1he ____ interprets and carries out the !asic instructions that operate a computer. a. control unit !. !inar device *c. C45 d. compressor -1'. Chapter +: 1he Components of the . stem 5nit Question MC #13 #$n% ____ processor is a chip with two or more separate processor cores. a. parallel !. compressed *c. multiHcore d. !inar -1+. Chapter +: 1he Components of the . stem 5nit Question MC #11 1he ____ unit is the component of the processor that directs and coordinates most of the operations in the computer. *a. control !. concatenation

c. compression d. micro -1,. Chapter +: 1he Components of the . stem 5nit Question MC #1" 1he ____ is the component of the processor that performs arithmetic& comparison& and other operations. a. machine unit !. control unit *c. #E5 d. C45 -1-. Chapter +: 1he Components of the . stem 5nit Question MC #1' nar001-1.jpg In the machine c cle steps illustrated in the accompan ing figure& ____ is the process of o!taining a program instruction or data item from memor . *a. fetching !. decoding c. e(ecuting d. storing -1/. Chapter +: 1he Components of the . stem 5nit Question MC #1+ nar001-1.jpg In the machine c cle steps illustrated in the accompan ing figure& the term ____ refers to the process of translating instructions into signals the computer can e(ecute. a. fetching *!. decoding c. e(ecuting d. storing -10. Chapter +: 1he Components of the . stem 5nit Question MC #1, nar001-1.jpg In the machine c cle steps illustrated in the accompan ing figure& ____ is the process of carr ing out commands. a. fetching !. decoding *c. e(ecuting d. storing -12. Chapter +: 1he Components of the . stem 5nit Question MC #11ogether& the four !asic operations or a processor $fetching& decoding& e(ecuting& and storing% comprise a$n% ____ c cle.

a. !aseline *!. machine c. registration d. pipeline -"3. Chapter +: 1he Components of the . stem 5nit Question MC #1/ @ith ____& the processor !egins fetching a second instruction !efore it completes the machine c cle for the first instruction. a. clocking !. multiHcore processing *c. pipelining d. recatching -"1. Chapter +: 1he Components of the . stem 5nit Question MC #10 1he pace of the s stem clock& called the ____ speed& is measured ! num!er of ticks per second. a. temporal !. s stem c. processor *d. clock -"". Chapter +: 1he Components of the . stem 5nit Question MC #12 # processor contains small highHspeed storage locations& called ____& that temporaril hold data and instructions. a. indices !. switchers c. capacitors *d. registers -"'. Chapter +: 1he Components of the . stem 5nit Question MC #"3 1he processor relies on a small Iuart= cr stal circuit called the ____ clock to control the timing of all computer operations. *a. s stem !. master c. unit d. control -"+. Chapter +: 1he Components of the . stem 5nit Question MC #"1 ;ach tick of the s stem clock eIuates to a ____. a. clock shot !. clock spring c. clock rh thm *d. clock c cle -",. Chapter +: 1he Components of the . stem 5nit Question MC #""

the

*ne gigahert= $>B=% eIuals one ____ ticks of the s stem clock per second. a. thousand !. million *c. !illion d. trillion -"-. Chapter +: 1he Components of the . stem 5nit Question MC #"' 1he faster the clock speed& the more ____ the processor can e(ecute per second. a. registers !. functions c. arguments *d. instructions -"/. Chapter +: 1he Components of the . stem 5nit Question MC #"+ BighHperformance personal computers toda ma use a processor in the Intel ____ famil . *a. Core !. Celeron c. <eon d. Itanium -"0. Chapter +: 1he Components of the . stem 5nit Question MC #", #M) is the leading manufacturer of ____Hcompati!le processors& which have an internal design similar to Intel processors& perform the same functions& can !e as powerful& !ut often are less e(pensive. a. Macintosh *!. Intel c. Celeron d. <eon -"2. Chapter +: 1he Components of the . stem 5nit Question MC #"# t pe of processor called ____HonHaHchip integrates the functions of a processor& memor & and a video card on a single chip. a. computer *!. s stem c. Itanium d. control unit -'3. Chapter +: 1he Components of the . stem 5nit Question MC #"/ #$n% ____ is a small ceramic or metal component with fins on its surface that a!sor!s and disperses heat produced ! electrical components such as a processor. a. liIuid cooler

!. s stem !rake c. control unit *d. heat sink -'1. Chapter +: 1he Components of the . stem 5nit Question MC #"0 ____ technolog uses a continuous flow of fluid$s%& such as water and gl col& in a process that transfers the heated fluid awa from the processor. a. Memor !. ) namic heat transfer c. Lluid infusion *d. EiIuid cooling -'". Chapter +: 1he Components of the . stem 5nit Question MC #"2 ____ consists of electronic components that store instructions waiting to !e e(ecuted ! the processor& data needed ! those instructions& and the results of processed data $information%. a. Concepting !. ) namism c. Concatenation *d. Memor -''. Chapter +: 1he Components of the . stem 5nit Question MC #'3 1he role of memor to store !oth data and programs is known as the ____ concept. *a. stored program !. random memor c. D*M d. store and send -'+. Chapter +: 1he Components of the . stem 5nit Question MC #'1 ____ is the most common t pe of volatile memor . a. D*M !. Llash memor c. CM*. *d. D#M -',. Chapter +: 1he Components of the . stem 5nit Question MC #'" nar002-1.jpg 1he accompan ing figure shows a$n% ____ module& which is a small circuit !oard where D#M chips usuall reside& !eing inserted into the mother!oard. a. inde( *!. memor c. insertion

d. cooling -'-. Chapter +: 1he Components of the . stem 5nit Question MC #'' nar002-1.jpg In the accompan ing figure& memor memor modules. *a. slots !. contacts c. sleeves d. pins -'/. Chapter +: 1he Components of the . stem 5nit Question MC #'+ nar002-1.jpg @ith a t pe of memor module called a$n% ____& such as that shown in the accompan ing figure& the pins on opposite sides of the circuit !oard do not connect and thus form two sets of contacts. a. .IMM !. DIMM *c. )IMM d. CIMM -'0. Chapter +: 1he Components of the . stem 5nit Question MC #', . nchronous )D#M $.)D#M% chips ____. a. transfer data twice for each clock c cle& when compared to )D#M *!. are s nchroni=ed to the s stem clock c. do not have to !e reHenergi=ed as often as )D#M chips d. use pipelining techniIues -'2. Chapter +: 1he Components of the . stem 5nit Question MC #')ou!le )ata Date .)D#M $))D .)D#M% chips are even faster than .)D#M chips !ecause the ____. *a. transfer data twice for each clock c cle !. are s nchroni=ed to the s stem clock c. do not have to !e reHenergi=ed as often d. use pipelining techniIues -+3. Chapter +: 1he Components of the . stem 5nit Question MC #'/ Dam!us )D#M $D)D#M% chips are another t pe of )D#M chips that are much faster than .)D#M chips !ecause the ____. a. transfer data twice for each clock c cle !. are s nchroni=ed to the s stem clock c. do not have to !e reHenergi=ed as often *d. use pipelining techniIues ____ on the mother!oard hold the

-+1. Chapter +: 1he Components of the . stem 5nit Question MC #'0 # ____ has pins on opposite sides of the circuit !oard that connect together to form one set of contacts. a. )IMM $dual inline memor module% *!. .IMM $single inline memor module% c. DIMM $Dam!us inline memor module% d. CIMM $Cantus inline memor module% -+". Chapter +: 1he Components of the . stem 5nit Question MC #'2 # ____ houses D)D#M chips. a. )IMM $dual inline memor module% !. .IMM $single inline memor module% *c. DIMM $Dam!us inline memor module% d. CIMM $Cantus inline memor module% -+'. Chapter +: 1he Components of the . stem 5nit Question MC #+3 >enerall & home users using !asic application software such as word processing should have ____ of D#M. *a. " >6 or less !. + >6 c. " >6 to 0 >6 d. 0 >6 and up -++. Chapter +: 1he Components of the . stem 5nit Question MC #+1 ____ is !uilt directl into a processor chip and usuall has a ver small capacit . *a. E1 cache !. E" cache c. E' cache d. E+ cache -+,. Chapter +: 1he Components of the . stem 5nit Question MC #+" Current processors include advanced transfer cache& a t pe of ____ !uilt directl on a processor chip. a. E1 cache *!. E" cache c. E' cache d. E+ cache -+-. Chapter +: 1he Components of the . stem 5nit Question MC #+' ____ is a cache separate from the processor chip on the mother!oard. a. E1 cache !. E" cache

*c. E' cache d. E+ cache -+/. Chapter +: 1he Components of the . stem 5nit Question MC #++ D*M chips called ____ contain permanentl written data& instructions& or information that is recorded when the chip is manufactured. a. E1 cache !. Llash memor *c. firmware d. microcode -+0. Chapter +: 1he Components of the . stem 5nit Question MC #+, 4rogrammers use ____ instructions to program a 4D*M chip. *a. microcode !. E1 cache c. firmware d. Llash memor -+2. Chapter +: 1he Components of the . stem 5nit Question MC #+____ is a t pe of nonvolatile memor that can !e erased electronicall and reprogrammed& similar to ;;4D*M. *a. Llash memor !. E1 cache c. firmware d. microcode -,3. Chapter +: 1he Components of the . stem 5nit Question MC #+/ nar003-1.jpg #s shown in the accompan ing figure& a$n% ____ card is a circuit !oard that enhances functions of a component of the s stem unit and7or provides connections to peripherals. a. peripheral *!. adapter c. conversion d. microcode -,1. Chapter +: 1he Components of the . stem 5nit Question MC #+0 nar003-1.jpg 1oda :s computers support ____& which means the computer automaticall can configure adapter cards like the one in the accompan ing figure and other peripherals as users install them. a. concatenation !. peripherals c. dais chaining

*d. 4lug and 4la -,". Chapter +: 1he Components of the . stem 5nit Question MC #+2 #$n% ____& such as a ke !oard or printer& is a device that connects to the s stem unit and is controlled ! the processor in the computer. a. graphics unit !. output s stem *c. peripheral d. video card -,'. Chapter +: 1he Components of the . stem 5nit Question MC #,3 #$n% ____ card converts computer output into a video signal that travels through a ca!le to the monitor& which displa s an image on the screen. a. output *!. video c. e(press d. 4C -,+. Chapter +: 1he Components of the . stem 5nit Question MC #,1 Man computers have a$n% ____ slot& which is a special t pe of e(pansion slot. a. Llash *!. ;(pressCard c. integrated d. em!edded -,,. Chapter +: 1he Components of the . stem 5nit Question MC #," ;(pressCard modules are the ne(t generation of ____ Cards. a. Llash *!. 4C c. integrated d. em!edded -,-. Chapter +: 1he Components of the . stem 5nit Question MC #,' #$n% ____ module is a remova!le flash memor device a!out oneHhalf the si=e of a 4C Card that adds memor & communications& and multimedia capa!ilities to computers. a. Llash *!. ;(pressCard c. integrated d. em!edded -,/. Chapter +: 1he Components of the . stem 5nit Question MC #,+ #$n% ____ card is a remova!le device that allows users to transfer data

and information convenientl computers. a. cached !. 5.6 c. integrated *d. memor

from mo!ile devices to their desktop

-,0. Chapter +: 1he Components of the . stem 5nit Question MC #,, nar004-1.jpg #$n% ____ flash drive is a flash memor device that plugs in a port like the one shown in the accompan ing figure on a computer or porta!le device. a. peripheral !. fi(ed c. em!edded *d. 5.6 -,2. Chapter +: 1he Components of the . stem 5nit Question MC #,nar004-1.jpg #$n% ____ drive like that in the accompan ing figure fits into a port that is itself an interface that can connect up to 1"/ different peripherals together with a single connector. a. hu! *!. 5.6 c. dais d. smart --3. Chapter +: 1he Components of the . stem 5nit Question MC #,/ nar004-1.jpg # 5.6 ____ is a device that plugs in a 5.6 port on the s stem unit like the one in the accompan ing figure and contains multiple 5.6 ports in which users plug ca!les from 5.6 devices. *a. hu! !. router c. link d. modem --1. Chapter +: 1he Components of the . stem 5nit Question MC #,0 #$n% ____ changer is a device that ena!les users to Aoin two connectors that are !oth female or !oth male. *a. gender !. M1L c. interpolation d. L1M

--". Chapter +: 1he Components of the . stem 5nit Question MC #,2 BiH.peed 5.6 is also known as ____. a. 5.6 1.3 *!. 5.6 ".3 c. 5.6 '.3 d. 5.6 '., --'. Chapter +: 1he Components of the . stem 5nit Question MC #-3 # ____ port was formerl referred to as an I;;; 1'2+ port. a. serial !. 5.6 *c. Lire@ire d. parallel --+. Chapter +: 1he Components of the . stem 5nit Question MC #-1 nar00!-1.jpg # Lire@ire ____ is a device that plugs in a Lire@ire port on the s stem unit like the one in the accompan ing figure and contains multiple Lire@ire ports in which users plug ca!les from Lire@ire devices. *a. hu! !. router c. link d. modem --,. Chapter +: 1he Components of the . stem 5nit Question MC #-" 6luetooth technolog is ____. a. similar to a 5.6 port in that it can connect multiple t pes of devices that reIuire faster data transmission speeds !. a special highHspeed parallel port that allows users to attach peripherals such as disk drives and printers c. a special t pe of serial port that connects the s stem unit to a musical instrument *d. an alternative to Ir)# that uses radio waves to transmit data !etween two devices ---. Chapter +: 1he Components of the . stem 5nit Question MC #-' # special t pe of serial port that connects the s stem unit to a musical instrument& such as an electronic ke !oard& is called a$n% ____ port. a. Lire@ire !. 5.6 *c. MI)I d. audio

--/. Chapter +: 1he Components of the . stem 5nit Question MC #-+ #$n% ____& which can !e a peripheral or a chip& creates sound from digital instructions. a. e(ternal !us *!. s nthesi=er c. internal !us d. audiometer --0. Chapter +: 1he Components of the . stem 5nit Question MC #-, # .C.I port is ____. a. similar to a 5.6 port in that it can connect multiple t pes of devices that reIuire faster data transmission speeds *!. a special highHspeed parallel port that allows users to attach peripherals such as disk drives and printers c. a special t pe of serial port that connects the s stem unit to a musical instrument d. an alternative to Ir)# that uses radio waves to transmit data !etween two devices --2. Chapter +: 1he Components of the . stem 5nit Question MC #-Lor a wireless device to transmit signals to a computer via infrared light waves& !oth the computer and the device must have a$n% ____ port. *a. Ir)a !. Lire@ire c. 5.6 d. either ! or c -/3. Chapter +: 1he Components of the . stem 5nit Question MC #-/ @ithin the circuitr of a computer& each channel along which !its transfer& called a$n% ____& allows the various devices !oth inside and attached to the s stem unit to communicate with each other. a. charter !. gender changer *c. !us d. word -/1. Chapter +: 1he Components of the . stem 5nit Question MC #-0 1he si=e of a !us& called the !us ____& determines the num!er of !its that the computer can transmit at one time. a. diameter *!. width c. circumference d. interpolation -/". Chapter +: 1he Components of the . stem 5nit Question MC #-2

____ si=e is the num!er of !its the processor can interpret and e(ecute at a given time. a. 6us !. 6 te c. )ata *d. @ord -/'. Chapter +: 1he Components of the . stem 5nit Question MC #/3 1he wider the !us& the ____ the transfer of data. a. greater the num!er of transfer steps reIuired and the slower !. greater the num!er of transfer steps reIuired and the faster c. fewer the num!er of transfer steps reIuired and the slower *d. fewer the num!er of transfer steps reIuired and the faster -/+. Chapter +: 1he Components of the . stem 5nit Question MC #/1 1he 4CI !us is ____. a. the most common and slowest e(pansion !us !. a !us designed ! Intel to improve the speed with which 'H) graphics and video transmit *c. a highHspeed e(pansion !us that connects higher speed devices d. a !us that eliminates the need to install cards into e(pansion slots -/,. Chapter +: 1he Components of the . stem 5nit Question MC #/" 1he #ccelerated >raphics 4ort $#>4% is ____. a. the most common and slowest e(pansion !us *!. a !us designed to improve the speed with which 'H) graphics and video transmit c. a highHspeed e(pansion !us that connects higher speed devices d. a !us that eliminates the need to install cards into e(pansion slots -/-. Chapter +: 1he Components of the . stem 5nit Question MC #/' 1he 5.6 $universal serial !us% and Lire@ire !us are ____. a. the most common and slowest e(pansion !uses !. !uses designed to improve the speed with which 'H) graphics and video transmit c. highHspeed e(pansion !uses that connect higher speed devices *d. !uses that eliminate the need to install cards in e(pansion slots -//. Chapter +: 1he Components of the . stem 5nit Question MC #/+ ____ are installed in internal !a s. a. C) drives !. Llopp disk drives

c. Wip drives *d. Bard disk drives -/0. Chapter +: 1he Components of the . stem 5nit Question MC #/, 1he ____ !us for a 4C Card is the 4C Card !us. *a. e(pansion !. inde( c. interpolated d. power -/2. Chapter +: 1he Components of the . stem 5nit Question MC #/#$n% ____ is an opening inside the s stem unit in which additional eIuipment can !e installed. a. domain !. suppl c. port *d. !a -03. Chapter +: 1he Components of the . stem 5nit Question MC #// 1he power ____ is the component of the s stem unit that converts the wall outlet #C power into the )C power a computer reIuires. a. surge *!. suppl c. spotter d. changer -01. Chapter +: 1he Components of the . stem 5nit Question MC #/0 .ome e(ternal peripherals such as an e(ternal modem& speakers& or a tape drive have an #C ____& which is an e(ternal power suppl . a. link !. disk c. suppressor *d. adapter -0". Chapter +: 1he Components of the . stem 5nit Question MC #/2 4reventive maintenance of our computer reIuires a few !asic products& including ____. a. lintHfree antistatic wipes and swa!s !. antistatic wrist!and c. screen cleaning solution *d. all of the a!ove -0'. Chapter +: 1he Components of the . stem 5nit Question MC #03 1he first step in cleaning a computer is ____.

*a. turn it off& unplug it& and unplug all ca!les from the ports !. vacuum the fan on the !ack of the computer case c. wipe the case with an antistatic wipe d. open the case -0+. Chapter +: 1he Components of the . stem 5nit Question M1L #1 1he electronic components and circuitr of the s stem unit& such as the processor and memor & usuall are part of or are connected to a circuit !oard called the father!oard. a. 1rue *!. Lalse -0,. Chapter +: 1he Components of the . stem 5nit Question M1L #" >iga is a prefi( that stands for thousand& and hert= is one c cle per minute. a. 1rue *!. Lalse -0-. Chapter +: 1he Components of the . stem 5nit Question M1L #' 1he speed of the s stem clock is one of the factors that influences a computer:s performance. *a. 1rue !. Lalse -0/. Chapter +: 1he Components of the . stem 5nit Question M1L #+ Beat sinking uses a continuous flow of fluid to transfer the heated fluid awa from the processor to a radiatorHt pe grill. a. 1rue *!. Lalse -00. Chapter +: 1he Components of the . stem 5nit Question M1L #, 5!iIuitous processing divides a pro!lem into portions so that multiple processors work on their assigned portion of the pro!lem at the same time. a. 1rue *!. Lalse -02. Chapter +: 1he Components of the . stem 5nit Question M1L #1he method that uses multiple processors simultaneousl to e(ecute a single program or task is parallel processing. *a. 1rue !. Lalse

-23. Chapter +: 1he Components of the . stem 5nit Question M1L #/ In the !inar s stem& the digit 1 represents the electronic state of off $a!sence of an electronic charge%. a. 1rue *!. Lalse -21. Chapter +: 1he Components of the . stem 5nit Question M1L #0 Manufacturers state the si=e of memor chips and storage devices in terms of the num!er of ! tes the chip or device has availa!le for storage. *a. 1rue !. Lalse -2". Chapter +: 1he Components of the . stem 5nit Question M1L #2 5nicode is the most widel used coding scheme to represent data. a. 1rue *!. Lalse -2'. Chapter +: 1he Components of the . stem 5nit Question M1L #13 #$n% port replicator is an e(ternal device that attaches to a mo!ile computer or device& contains a power connection& and provides connections to peripherals. a. 1rue *!. Lalse -2+. Chapter +: 1he Components of the . stem 5nit Question MD #1 Modified Multiple Choice ;ach integrated circuit on a computer chip can contain millions of ____. a. !. c. d. receivers transistors resistors capacitors

-2,. Chapter +: 1he Components of the . stem 5nit Question MD #" Modified Multiple Choice 1he speed of the s stem clock has no effect on ____. a. !. c. d. printers 5.6 flash drives disk drives processing speed

-2-. Chapter +: 1he Components of the . stem 5nit Question MD #' Modified Multiple Choice Most computers are digital and recogni=e a$n% ____ state. a. !. c. d. on enhanced off #.II

-2/. Chapter +: 1he Components of the . stem 5nit Question MD #+ Modified Multiple Choice Most !usiness users who work with ____ should have !etween " >6 and 0 >6 of D#M. a. !. c. d. voice recognition software num!erHintensive accounting software programs reIuiring multimedia capa!ilities word processing software

-20. Chapter +: 1he Components of the . stem 5nit Question MD #, Modified Multiple Choice Llash memor a. !. c. d. chips store data and programs on man ____.

porta!le media pla ers smart phones digital voice recorders 4)#s

-22. Chapter +: 1he Components of the . stem 5nit Question MD #Modified Multiple Choice @hich of the following are peripheralsJ a. !. c. d. C45s ke !oards modems scanners

/33. Chapter +: 1he Components of the . stem 5nit Question MD #/ Modified Multiple Choice ____ is a t pe of adapter card. a. !. c. d. 5.6 ".3 # disk controller B)18 tuner # video capture card

/31. Chapter +: 1he Components of the . stem 5nit Question MD #0 Modified Multiple Choice )epending on the t pe of .C.I& which stands for small computer s stem interface& users can dais chain a ma(imum of ____ devices together. a. !. c. d. / 0 1" 1,

/3". Chapter +: 1he Components of the . stem 5nit Question MD #2 Modified Multiple Choice In most computers& ____ is the num!er of !its the processor can interpret and e(ecute at a given time. a. !. c. d. word si=e !us width processor speed sector si=e

/3'. Chapter +: 1he Components of the . stem 5nit Question MD #13 Modified Multiple Choice Most of toda :s processors have a !us clock speed of ____ MB=. a. !. c. d. +33 --/ 033 1-33

/3+. Chapter +: 1he Components of the . stem 5nit Question 1L #1 1he case of the s stem unit is made of metal or plastic and protects the internal electronic components from damage. *a. 1rue !. Lalse /3,. Chapter +: 1he Components of the . stem 5nit Question 1L #" *n a personal computer& the various functions performed ! the processor e(tend over man separate chips and often multiple circuit !oards. a. 1rue *!. Lalse /3-. Chapter +: 1he Components of the . stem 5nit Question 1L #' 1he arithmetic unit interprets each instruction issued ! a program and then initiates the appropriate action to carr out the instruction.

a. 1rue *!. Lalse /3/. Chapter +: 1he Components of the . stem 5nit Question 1L #+ Comparison operations include !asic calculations such as addition& su!traction& multiplication& and division. a. 1rue *!. Lalse /30. Chapter +: 1he Components of the . stem 5nit Question 1L #, #rithmetic operations involve comparing one data item with another to determine whether the first item is greater than& eIual to& or less than the other item. a. 1rue *!. Lalse /32. Chapter +: 1he Components of the . stem 5nit Question 1L #4rocessors that use pipelining are slower !ecause the have to wait for one instruction to complete the machine c cle !efore fetching the ne(t. a. 1rue *!. Lalse /13. Chapter +: 1he Components of the . stem 5nit Question 1L #/ ;ach processor on a multiHcore chip generall runs at a slower clock speed than a singleHcore processor. *a. 1rue !. Lalse /11. Chapter +: 1he Components of the . stem 5nit Question 1L #0 Motorola is the leading manufacturer of IntelHcompati!le processors& which have an internal design similar to Intel processors& perform the same functions& and can !e as powerful& !ut often are less e(pensive. a. 1rue *!. Lalse /1". Chapter +: 1he Components of the . stem 5nit Question 1L #2 Deplacing a mother!oard is a fairl simple process& whereas replacing a processor is much more complicated. a. 1rue *!. Lalse /1'. Chapter +: 1he Components of the . stem 5nit Question 1L #13 .ome heat sinks are packaged as part of a processor chip.

*a. 1rue !. Lalse /1+. Chapter +: 1he Components of the . stem 5nit Question 1L #11 .ome computers use more than one processor chip. *a. 1rue !. Lalse /1,. Chapter +: 1he Components of the . stem 5nit Question 1L #1" # ! te is uninformative !ecause it provides onl enough different com!inations of 3s and 1s to represent 0 individual characters. a. 1rue *!. Lalse /1-. Chapter +: 1he Components of the . stem 5nit Question 1L #1' 1he com!inations of 3s and 1s that represent characters are defined ! patterns called a coding scheme. *a. 1rue !. Lalse /1/. Chapter +: 1he Components of the . stem 5nit Question 1L #1+ If a memor chip can store 133 M6& it can hold appro(imatel 133&333 ! tes. *a. 1rue !. Lalse /10. Chapter +: 1he Components of the . stem 5nit Question 1L #1, @hen the computer:s power is turned off& volatile memor does not lose its contents. a. 1rue *!. Lalse /12. Chapter +: 1he Components of the . stem 5nit Question 1L #11he processor interprets and e(ecutes a program:s instructions while the program is in D#M. *a. 1rue !. Lalse /"3. Chapter +: 1he Components of the . stem 5nit Question 1L #1/ .aving is the process of cop ing items from a storage device such as a hard disk to D#M.

a. 1rue *!. Lalse /"1. Chapter +: 1he Components of the . stem 5nit Question 1L #10 ) namic D#M $)D#M% chips are faster and more relia!le than an version of .D#M chips. a. 1rue *!. Lalse /"". Chapter +: 1he Components of the . stem 5nit Question 1L #12 1he amount of D#M necessar in a computer is unrelated to the t pe of software used. a. 1rue *!. Lalse /"'. Chapter +: 1he Components of the . stem 5nit Question 1L #"3 1he more D#M a computer has& the faster the computer will respond. *a. 1rue !. Lalse /"+. Chapter +: 1he Components of the . stem 5nit Question 1L #"1 1wo t pes of cache are memor cache and disk cache. *a. 1rue !. Lalse /",. Chapter +: 1he Components of the . stem 5nit Question 1L #"" E" cache is slightl faster than E1 cache !ut has a much smaller capacit . a. 1rue *!. Lalse /"-. Chapter +: 1he Components of the . stem 5nit Question 1L #"' @hen the processor needs an instruction or data& it searches memor in this order: E1 cache& then E" cache& then E' cache $if it e(ists%& then D#M 9 with a greater dela in processing for each level it must search. *a. 1rue !. Lalse /"/. Chapter +: 1he Components of the . stem 5nit Question 1L #"+ D*M is nonvolatile. *a. 1rue !. Lalse

/"0. Chapter +: 1he Components of the . stem 5nit Question 1L #", .ome porta!le media pla ers store music on flash memor chips. *a. 1rue !. Lalse /"2. Chapter +: 1he Components of the . stem 5nit Question 1L #"Most computers use flash memor to hold their startup instructions !ecause it allows the computer easil to update its contents. *a. 1rue !. Lalse /'3. Chapter +: 1he Components of the . stem 5nit Question 1L #"/ D#M technolog uses !atter power to retain information even when the power to the computer is off. a. 1rue *!. Lalse /'1. Chapter +: 1he Components of the . stem 5nit Question 1L #"0 Manufacturers and other retailers usuall list a computer:s memor terms of its access time. a. 1rue *!. Lalse /'". Chapter +: 1he Components of the . stem 5nit Question 1L #"2 # microsecond is oneHtrillionth of a second. a. 1rue *!. Lalse /''. Chapter +: 1he Components of the . stem 5nit Question 1L #'3 1he access time $speed% of memor has no affect on the overall performance of a computer. a. 1rue *!. Lalse /'+. Chapter +: 1he Components of the . stem 5nit Question 1L #'1 nar003-1.jpg .ome mother!oards include all necessar capa!ilities and do not reIuire adapter cards like the one in the accompan ing figure. *a. 1rue !. Lalse

in

/',. Chapter +: 1he Components of the . stem 5nit Question 1L #'" nar003-1.jpg In the past& installing an adapter card like the one in the accompan ing figure was not eas and reIuired users to set switches and other elements on the mother!oard. *a. 1rue !. Lalse /'-. Chapter +: 1he Components of the . stem 5nit Question 1L #'' Baving 4lug and 4la support means ou can plug in a device& turn on the computer& and then immediatel !egin using the device. *a. 1rue !. Lalse /'/. Chapter +: 1he Components of the . stem 5nit Question 1L #'+ .mart phones use memor cards. *a. 1rue !. Lalse /'0. Chapter +: 1he Components of the . stem 5nit Question 1L #', Lemale connectors have one or more e(posed pins& like the end of an electrical cord that is plugged into the wall. a. 1rue *!. Lalse /'2. Chapter +: 1he Components of the . stem 5nit Question 1L #'Manufacturers often identif ca!les ! their connector t pes to assist users with purchasing a ca!le to connect to a peripheral. *a. 1rue !. Lalse /+3. Chapter +: 1he Components of the . stem 5nit Question 1L #'/ 5.6 ports on a mo!ile device usuall are the same si=e as those on personal computers. a. 1rue *!. Lalse /+1. Chapter +: 1he Components of the . stem 5nit Question 1L #'0 5.6 ".3 and 5.6 '.3 are !ackward compati!le& which means the support older 5.6 devices as well as 5.6 ".3 and 5.6 '.3 devices.

*a. 1rue !. Lalse /+". Chapter +: 1he Components of the . stem 5nit Question 1L #'2 BiH.peed 5.6 is a more advanced and faster 5.6& with speeds +3 times higher than that of its predecessor. *a. 1rue !. Lalse /+'. Chapter +: 1he Components of the . stem 5nit Question 1L #+3 # Lire@ire port allows a user to connect up to 1, devices together. a. 1rue *!. Lalse /++. Chapter +: 1he Components of the . stem 5nit Question 1L #+1 1he latest Lire@ire version& called Lire@ire '"33& is faster than the original Lire@ire +33. *a. 1rue !. Lalse /+,. Chapter +: 1he Components of the . stem 5nit Question 1L #+" # s stem unit with a MI)I port has the capa!ilit of recording sounds that have !een created ! a s nthesi=er and then processing the sounds $the data% to create new sounds. *a. 1rue !. Lalse /+-. Chapter +: 1he Components of the . stem 5nit Question 1L #+' .everal devices that use Ir)# ports use a highHspeed Ir)# port& sometimes called a fast infrared port. *a. 1rue !. Lalse /+/. Chapter +: 1he Components of the . stem 5nit Question 1L #++ Ir)# devices do not have to !e aligned with each other. a. 1rue *!. Lalse /+0. Chapter +: 1he Components of the . stem 5nit Question 1L #+, 6uses transfer !its from input devices to memor & from memor to the processor& from the processor to memor & and from memor to output or storage devices.

*a. 1rue !. Lalse /+2. Chapter +: 1he Components of the . stem 5nit Question 1L #+1he data !us transfers information a!out where the data should reside in memor & and the address !us transfers actual data. a. 1rue *!. Lalse /,3. Chapter +: 1he Components of the . stem 5nit Question 1L #+/ 1he larger the num!er of !its handled ! the !us& the slower the computer transfers data. a. 1rue *!. Lalse /,1. Chapter +: 1he Components of the . stem 5nit Question 1L #+0 Computers with a larger word si=e can process less data in the same amount of time than computers with a smaller word si=e. a. 1rue *!. Lalse /,". Chapter +: 1he Components of the . stem 5nit Question 1L #+2 # s stem !us allows the processor to communicate with peripherals. a. 1rue *!. Lalse /,'. Chapter +: 1he Components of the . stem 5nit Question 1L #,3 # )C adapter converts the )C power from the wall outlet into the #C power that the peripheral reIuires. a. 1rue *!. Lalse /,+. Chapter +: 1he Components of the . stem 5nit Question C* #1 Eess e(pensive& !asic 4Cs use a !rand of Intel processor$s% in the ____________________ or 4entium famil . Correct #nswer$s%: a. Celeron /,,. Chapter +: 1he Components of the . stem 5nit Question C* #" 1he ____________________ and Itanium processors are ideal for workstations and lowHend servers. Correct #nswer$s%:

a. <eon /,-. Chapter +: 1he Components of the . stem 5nit Question C* #' 1o help consumers evaluate various processors& Intel and #M) now use a$n% ____________________ scheme that more accuratel reflects the processing speed of their chips. Correct #nswer$s%: a. num!ering /,/. Chapter +: 1he Components of the . stem 5nit Question C* #+ Intel:s ____________________ technolog provides the capa!ilit to track computer hardware and software& diagnose and resolve computer pro!lems& and secure computers from outside threats. Correct #nswer$s%: a. v4ro /,0. Chapter +: 1he Components of the . stem 5nit Question C* #, #$n% ____________________ program is written to run much faster than those in nonthreaded environments. Correct #nswer$s%: a. multiHthreaded /,2. Chapter +: 1he Components of the . stem 5nit Question C* #6ecause a heat sink consumes a lot of space& a smaller device called a heat ____________________ cools processors in note!ook computers. Correct #nswer$s%: a. pipe /-3. Chapter +: 1he Components of the . stem 5nit Question C* #/ # method known as ____________________ processing uses multiple processors simultaneousl to e(ecute a single program or task. Correct #nswer$s%: a. parallel /-1. Chapter +: 1he Components of the . stem 5nit Question C* #0 ____________________ processing is used ! supercomputers for applications such as weather forecasting. Correct #nswer$s%: a. 4arallel !. Massivel parallel /-". Chapter +: 1he Components of the . stem 5nit Question C* #2 _______________________________ is the most widel used coding scheme

used to represent data. Correct #nswer$s%: a. #merican .tandard Code for Information Interchange !. #.CII c. #.CII $#merican .tandard Code for Information Interchange% d. #merican .tandard Code for Information Interchange $#.CII% /-'. Chapter +: 1he Components of the . stem 5nit Question C* #13 ____________________ is a coding scheme capa!le of representing almost all of the world:s current written languages& as well as classic and historical languages. Correct #nswer$s%: a. 5nicode /-+. Chapter +: 1he Components of the . stem 5nit Question C* #11 1he ____________________ s stem is a num!er s stem that has Aust two uniIue digits& 3 and 1& called !its. Correct #nswer$s%: a. !inar /-,. Chapter +: 1he Components of the . stem 5nit Question C* #1" #$n% ____________________ digit is the smallest unit of data the computer can process. Correct #nswer$s%: a. !inar /--. Chapter +: 1he Components of the . stem 5nit Question C* #1' @hen 0 !its are grouped together as a unit& the form a$n% ____________________. Correct #nswer$s%: a. ! te /-/. Chapter +: 1he Components of the . stem 5nit Question C* #1+ ;ach ! te resides temporaril in a location in memor & called a$n% ____________________. Correct #nswer$s%: a. address /-0. Chapter +: 1he Components of the . stem 5nit Question C* #1, ____________________ memor does not lose its contents when power is removed from the computer. Correct #nswer$s%: a. ?onvolatile

/-2. Chapter +: 1he Components of the . stem 5nit Question C* #1____________________ stores the data !eing processed and the resulting information. Correct #nswer$s%: a. Memor //3. Chapter +: 1he Components of the . stem 5nit Question C* #1/ #$n% ____________________ is the !asic storage unit in memor . Correct #nswer$s%: a. ! te //1. Chapter +: 1he Components of the . stem 5nit Question C* #10 #$n% ____________________ is eIual to e(actl 1&3"+ ! tes& !ut computer users often round it down to 1&333 ! tes to simplif memor and storage definitions. Correct #nswer$s%: a. kilo! te !. M6 c. M //". Chapter +: 1he Components of the . stem 5nit Question C* #12 #$n% ____________________ is eIual to appro(imatel 1 million ! tes. Correct #nswer$s%: a. mega! te !. M6 //'. Chapter +: 1he Components of the . stem 5nit Question C* #"3 #$n% ____________________ eIuals appro(imatel 1 !illion ! tes. Correct #nswer$s%: a. >6 !. giga! te //+. Chapter +: 1he Components of the . stem 5nit Question C* #"1 ____________________ is a )D#M variation that is designed for computers with multiHcore processors. Correct #nswer$s%: a. ))D' //,. Chapter +: 1he Components of the . stem 5nit Question C* #"" Most of toda :s computers improve processing time with ____________________& which stores freIuentl used instructions and data.

Correct #nswer$s%: a. cache //-. Chapter +: 1he Components of the . stem 5nit Question C* #"' ____________________ cache is a t pe of cache that helps speed the processes of a computer !ecause it stores freIuentl used instructions and data. Correct #nswer$s%: a. Memor ///. Chapter +: 1he Components of the . stem 5nit Question C* #"+ ______________________________ refers to memor chips storing permanent data and instructions. Correct #nswer$s%: a. DeadHonl memor !. D*M c. DeadHonl memor $D*M% d. D*M $DeadHonl memor % //0. Chapter +: 1he Components of the . stem 5nit Question C* #", #$n% ______________________________ chip is a !lank D*M chip onto which a programmer can write permanentl . Correct #nswer$s%: a. 4D*M $programma!le readHonl memor % !. programma!le readHonl memor $4D*M% c. programma!le readHonl memor d. 4D*M //2. Chapter +: 1he Components of the . stem 5nit Question C* #"# variation of the 4D*M chip& called a$n% ______________________________ chip& allows a programmer to erase the microcode with an electrical signal. Correct #nswer$s%: a. ;;4D*M !. electricall erasa!le programma!le readHonl memor c. ;;4D*M $electricall erasa!le programma!le readHonl memor % d. electricall erasa!le programma!le readHonl memor $;;4D*M% /03. Chapter +: 1he Components of the . stem 5nit Question C* #"/ .ome D#M chips& flash memor chips& and other t pes of memor chips use ______________________________ technolog !ecause it provides high speeds and consumes little power. Correct #nswer$s%: a. CM*. !. complementar metalHo(ide semiconductor

c. CM*. $complementar metalHo(ide semiconductor% d. complementar metalHo(ide semiconductor $CM*.% /01. Chapter +: 1he Components of the . stem 5nit Question C* #"0 ____________________ time is the amount of time it takes the processor to read data& instructions& and information from memor . Correct #nswer$s%: a. #ccess /0". Chapter +: 1he Components of the . stem 5nit Question C* #"2 # nanosecond $a!!reviated ns% is one ____________________ of a second. Correct #nswer$s%: a. !illionth /0'. Chapter +: 1he Components of the . stem 5nit Question C* #'3 #$n% ____________________ enhances the audioHgenerating capa!ilities of a personal computer ! allowing sound to !e input through a microphone and output through e(ternal speakers or headphones. Correct #nswer$s%: a. sound card /0+. Chapter +: 1he Components of the . stem 5nit Question C* #'1 #$n% ____________________ card converts computer output into a signal that travels through a ca!le to the monitor& which displa s an image on the screen. Correct #nswer$s%: a. video !. graphics /0,. Chapter +: 1he Components of the . stem 5nit Question C* #'" #$n% ____________________ card connects computers through telephone or ca!le television lines. Correct #nswer$s%: a. modem /0-. Chapter +: 1he Components of the . stem 5nit Question C* #'' #$n% ____________________ card connects other computers and peripherals. Correct #nswer$s%: a. network /0/. Chapter +: 1he Components of the . stem 5nit Question C* #'+ nar003-1.jpg

#$n% ____________________ slot is a socket on the mother!oard that can hold an adapter card like the one in the accompan ing figure. Correct #nswer$s%: a. e(pansion /00. Chapter +: 1he Components of the . stem 5nit Question C* #', #$n% ____________________ is the point at which a peripheral attaches to or communicates with the s stem unit so it can send data or receive information from the computer. Correct #nswer$s%: a. port /02. Chapter +: 1he Components of the . stem 5nit Question C* #'#$n% ____________________ Aoins a ca!le to a port. Correct #nswer$s%: a. connector /23. Chapter +: 1he Components of the . stem 5nit Question C* #'/ Instead of port& the term ____________________ sometimes is used to identif audio and video ports. Correct #nswer$s%: a. Aack /21. Chapter +: 1he Components of the . stem 5nit Question C* #'0 5.6 '.3 is more than ____________________ times faster than 5.6 ".3. Correct #nswer$s%: a. 13 !. ten /2". Chapter +: 1he Components of the . stem 5nit Question C* #'2 #$n% ____________________ port is similar to a 5.6 port in that it can connect multiple t pes of devices that reIuire faster data transmission speeds. Correct #nswer$s%: a. Lire@ire !. I;;; 1'2+ /2'. Chapter +: 1he Components of the . stem 5nit Question C* #+3 #$n% ____________________ port is a t pe of interface that connects a device to the s stem unit ! transmitting data one !it at a time. Correct #nswer$s%: a. serial

/2+. Chapter +: 1he Components of the . stem 5nit Question M# #1H"3 Identify the letter of the choice that best matches the phrase or definition.Lrees processors from having to wait for one instruction to complete the machine c cle !efore fetching the ne(t#n opening inside the s stem unit in which ou can install additional eIuipment# !us designed ! Intel to improve the speed with which 'H) graphics and video transmit1his kind of processor is a chip with two or more processor cores1 pe of !a that allows a user to access openings in the !a from outside the s stem unit1 pe of processing used ! supercomputers1echnolog that uses radio waves to transmit data !etween two devicesMemor usuall consists of one or more chips on this1he !asic storage unit in memor .#. is a newer t pe of this kind of port1 pe of memor that can keep its contents when the power is removed from the computer#llows ou to connect an e(ternal hard disk to a computer. 1his hard disk is popular !ecause of its fast data transmission speeds4ort that allows a device to transmit data via infrared light waves1he data on most of this t pe of chip cannot !e modified1he flash memor chips that store a computer:s startup information freIuentl use this kind of technolog .pecial t pe of serial port that connects the s stem unit to a musical instrument#n e(tremel fast unit of time1he num!er of !its the processor can interpret and e(ecute at a given time1 pe of port that can transmit data one !it at a time# highHspeed e(pansion !us that connects higher speed devicespipelining !a #>4 multiHcore e(ternal parallel 6luetooth mother!oard ! te .C.I nonvolatile e.#1# Ir)# D*M CM*. MI)I nanosecond word si=e serial port 4CI NaO 1. Lrees processors from having to wait for one instruction to complete the machine c cle !efore fetching the ne(t N!O ". #n opening inside the s stem unit in which ou can install additional eIuipment NcO '. # !us designed ! Intel to improve the speed with which 'H) graphics and video transmit NdO +. 1his kind of processor is a chip with two or more processor cores NeO ,. 1 pe of !a that allows a user to access openings in the !a from outside the s stem unit NfO -. 1 pe of processing used ! supercomputers NgO /. 1echnolog that uses radio waves to transmit data !etween two devices NhO 0. Memor usuall consists of one or more chips on this NiO 2. 1he !asic storage unit in memor NAO 13. .#. is a newer t pe of this kind of port NkO 11. 1 pe of memor that can keep its contents when the power is removed from the computer NlO 1". #llows ou to connect an e(ternal hard disk to a computer. 1his hard disk is popular !ecause of its fast data transmission speeds NmO 1'. 4ort that allows a device to transmit data via infrared light waves NnO 1+. 1he data on most of this t pe of chip cannot !e modified NoO 1,. 1he flash memor chips that store a computer:s startup information freIuentl use this kind of technolog NpO 1-. .pecial t pe of serial port that connects the s stem

unit to a musical instrument NIO 1/. #n e(tremel fast unit of time NrO 10. 1he num!er of !its the processor can interpret and e(ecute at a given time NsO 12. 1 pe of port that can transmit data one !it at a time NtO "3. # highHspeed e(pansion !us that connects higher speed devices a. !. c. d. e. f. g. h. i. A. k. l. m. n. o. p. I. r. s. t. pipelining !a #>4 multiHcore e(ternal parallel 6luetooth mother!oard ! te .C.I nonvolatile e.#1# Ir)# D*M CM*. MI)I nanosecond word si=e serial port 4CI

/2,. Chapter +: 1he Components of the . stem 5nit Question ;. #1 ;(plain what the mother!oard is& and use the following terms in our answer: chip& integrated circuit& and transistor Correct #nswer: 1he mother!oard& sometimes called a s stem !oard& is the main circuit !oard of the s stem unit. Man electronic components attach to the mother!oardK others are !uilt into it. Memor chips are installed on memor cards $modules% that fit in a slot on the mother!oard. # computer chip is a small piece of semiHconducting material& usuall silicon& on which integrated circuits are etched. #n integrated circuit contains man microscopic pathwa s capa!le of carr ing electrical current. ;ach integrated circuit can contain millions of elements such as resistors& capacitors& and transistors. # transistor& for e(ample& can act as an electronic switch that opens or closes the circuit for electrical charges. 1oda :s computer chips contain millions or !illions of transistors. Most chips are no !igger than oneHhalfHinch sIuare. Manufacturers package chips so the chips can !e attached to a circuit !oard& such as a mother!oard or an adapter card. /2-. Chapter +: 1he Components of the . stem 5nit Question ;. #" @hat is the s stem clockJ Correct #nswer: 1he processor relies on a small Iuart= cr stal circuit called the s stem clock to control the timing of all computer operations. Gust as

our heart !eats at a regular rate to keep our !od functioning& the s stem clock generates regular electronic pulses& or ticks& that set the operating pace of components of the s stem unit. ;ach tick eIuates to a clock c cle. In the past& processors used one or more clock c cles to e(ecute each instruction. 4rocessors toda often are superscalar& which means the can e(ecute more than one instruction per clock c cle. 1he pace of the s stem clock& called the clock speed& is measured ! the num!er of ticks per second. Current personal computer processors have clock speeds in the gigahert= range. >iga is a prefi( that stands for !illion& and a hert= is one c cle per second. 1hus& one gigahert= $>B=% eIuals one !illion ticks of the s stem clock per second. # computer that operates at ' >B= has ' !illion $giga% clock c cles in one second $hert=%. 1he faster the clock speed& the more instructions the processor can e(ecute per second. 1he speed of the s stem clock has no effect on devices such as a printer or disk drive. 1he speed of the s stem clock is Aust one factor that influences a computer:s performance. *ther factors include the t pe of processor chip& amount of cache& memor access time& !us width& and !us clock speed. /2/. Chapter +: 1he Components of the . stem 5nit Question ;. #' )iscuss a comparison of personal computer processors. )istinguish !etween Intel and IntelHcompati!le processors. Correct #nswer: 1he leading processor chip manufacturers for personal computers are Intel and #M). 1hese manufacturers often identif their processor chips ! a model name or model num!er. BighHperformance computers toda ma use a processor in the Intel Core famil . Eess e(pensive& !asic personal computers ma use a !rand of Intel processor in the 4entium or Celeron famil . 1he <eon and Itanium families of processors are ideal for workstations and lowHend servers. #M) is the leading manufacturer of IntelHcompati!le processors& which have an internal design similar to Intel processors& perform the same functions& and can !e as powerful& !ut often are less e(pensive. In the past& chip manufacturers listed a processor:s clock speed in marketing literature and advertisements. Clock speed& however& is onl one factor that impacts processing speed in toda :s computers. 1o help consumers evaluate various processors& manufacturers such as Intel and #M) now use a num!ering scheme that more accuratel reflects the processing speed of their chips. /20. Chapter +: 1he Components of the . stem 5nit Question ;. #+ )iscuss parallel processing and e(plain what massivel parallel processing is as well. Correct #nswer: 4arallel processing is a method that uses multiple processors simultaneousl to e(ecute a single program or task. 4arallel processing

divides a single pro!lem into portions so that multiple processors work on their assigned portion of the pro!lem at the same time. 4arallel processing reIuires special software that recogni=es how to divide the pro!lem and then !ring the results !ack together again. .ome personal computers implement parallel processing with dualHcore processors or multiHcore processors. *thers have two or more separate processor chips& respectivel called dual processor or multiprocessor computers. Massivel parallel processing is large scale parallel processing that involves hundreds or thousands of processors. .upercomputers use massivel parallel processing for applications such as artificial intelligence and weather forecasting. /22. Chapter +: 1he Components of the . stem 5nit Question ;. #, @hat are the three t pes of D#MJ )escri!e each t pe in detail. Correct #nswer: T ) namic D#M $)D#M pronounced );;Hram% chips must !e reHenergi=ed constantl or the lose their contents. Man variations of )D#M chips e(ist& most of which are faster than the !asic )D#M. Man variations of )D#M chips e(ist& most of which are faster than the !asic )D#M. Most personal computers toda use some form of .)D#M chips or D)D#M chips. T .tatic D#M $.D#M pronounced ;..Hram% chips are faster and more relia!le than an variation of )D#M chips. 1hese chips do not have to !e reHenergi=ed as often as )D#M chips& thus& the term static. .D#M chips& however& are much more e(pensive than )D#M chips. .pecial applications such as cache use .D#M chips. T # newer t pe of D#M& called magnetoresistive D#M $MD#M pronounced ;MH ram%& stores data using magnetic charges instead of electrical charges. Manufacturers claim that MD#M has greater storage capacit & consumes less power& and has faster access times than electronic D#M. #lso& MD#M retains its contents after power is removed from the computer& which could prevent loss of data for users. #s the cost of MD#M declines& e(perts predict MD#M could replace !oth )D#M and .D#M. 033. Chapter +: 1he Components of the . stem 5nit Question ;. #;(plain what cache is used for& making sure to cover each of the t pes of cache. Correct #nswer: Most of toda :s computers improve processing times with cache $pronounced cash%. 1wo t pes of cache are memor cache and disk cache. 1his chapter discusses memor cache. Memor cache helps speed the processes of the computer !ecause it stores freIuentl used instructions and data. Most personal computers toda have two t pes of memor cache: E1 cache and E" cache. .ome also have E' cache. T E1 cache is !uilt directl in the processor chip. E1 cache usuall has a ver small capacit & ranging from 0 M6 to 1"0 M6. 1he more common si=es for personal computers are '" M6 or -+ M6.

T E" cache is slightl slower than E1 cache !ut has a much larger capacit & ranging from -+ M6 to 1- M6. @hen discussing cache& most users are referring to E" cache. Current processors include advanced transfer cache $#1C%& a t pe of E" cache !uilt directl on the processor chip. 4rocessors that use #1C perform at much faster rates than those that do not use it. 4ersonal computers toda t picall have from ,1" M6 to 1" M6 of advanced transfer cache. .ervers and workstations have from 1" M6 to 1M6 of advanced transfer cache. T E' cache is a cache on processor chip. E' cache transfer cache. 4ersonal servers and workstations the mother!oard that is separate from the e(ists onl on computers that use E" advanced computers often have up to 0 M6 of E' cacheK have from 0 M6 to "+ M6 of E' cache.

Cache speeds up processing time !ecause it stores freIuentl used instructions and data. @hen the processor needs an instruction or data& it searches memor in this order: E1 cache& then E" cache& then E' cache $if it e(ists%& then D#M 9 with a greater dela in processing for each level of memor it must search. If the instruction or data is not found in memor & then it must search a slower speed storage medium such as a hard disk or optical disc. 031. Chapter +: 1he Components of the . stem 5nit Question C# #1 Critical Thinking Questions Case 4-1 In our role as a consultant for people !u ing new computer s stems& ou alwa s work hard to sta a!reast of the latest D#M guidelines for the various levels of users. *ne of our clients is a power user who runs C#) software. @hich of the following configurations would !e an appropriate s stem for herJ a. #M) .empron processor& with 1 >6 memor c. #M) #thlon II <" )ualHCore processor& with 1 >6 memor !. #M) #thlon <" processor& with " >6 memor d. #M) - Core *pteron processor& with 0 >6 memor

Correct #nswer: d. 03". Chapter +: 1he Components of the . stem 5nit Question C# #" Critical Thinking Questions Case 4-1 In our role as a consultant for people !u ing new computer s stems& ou alwa s work hard to sta a!reast of the latest D#M guidelines for the various levels of users. #nother client used to Aust use standard application software !ut with

the purchase of a new computer& he e(pects to start creating @e! sites& pla ing Internet games& and participating in video conferences. @hich of the following configurations would !e a good match for his new anticipated needsJ a. #M) .empron processor& with 1 >6 memor c. #M) #thlon II <" )ualHCore processor& with 1 >6 memor !. #M) #thlon II <" )ualHCore processor& with + >6 memor d. #M) #thlon II <" )ualHCore processor& with 0 >6 memor

Correct #nswer: !. 03'. Chapter +: 1he Components of the . stem 5nit Question C# #' Critical Thinking Questions Case 4-2 4orts and connectors have alwa s !een a little !it of a m ster so ou have decided to learn more a!out them. to ou&

Cou are looking for a port that will allow a s stem unit to have the capa!ilit of recording sounds that have !een created ! a s nthesi=er and then processing the sounds to create new sounds. @hich of the following ports satisfies this reIuirementJ a. Ir)# c. e.#1# !. 6luetooth d. MI)I

Correct #nswer: d. 03+. Chapter +: 1he Components of the . stem 5nit Question C# #+ Critical Thinking Questions Case 4-2 4orts and connectors have alwa s !een a little !it of a m ster so ou have decided to learn more a!out them. to ou&

Cou have a new wireless headset that ou plan to connect to our smart phone. @hich of the following t pes of headsets do ou haveJ a. Ir)# c. e.#1# !. 6luetooth d. MI)I

Correct #nswer: !.

03,. Chapter ,: Input Question MC #1 # program is ____. a. a collection of unprocessed te(t& num!ers& images& audio& and video *!. a series of instructions that tells a computer what to do and how to do it c. an instruction issued ! repl ing to a Iuestion that is displa ed d. an instruction that causes a single specific action to !e performed 03-. Chapter ,: Input Question MC #" ____ is an data and instructions entered into the memor computer. *a. Input !. 1hroughput c. *utput d. 8olume 03/. Chapter ,: Input Question MC #' # command is ____. a. a collection of unprocessed te(t& num!ers& images& audio& and video !. a series of instructions that tells a computer what to do and how to do it c. an instruction issued ! repl ing to a Iuestion that is displa ed *d. an instruction that causes a program to perform a specific action 030. Chapter ,: Input Question MC #+ # user response is ____. a. a collection of unprocessed te(t& num!ers& images& audio& and video !. a series of instructions that tells a computer what to do and how to do it *c. an instruction issued ! repl ing to a Iuestion that is displa ed d. an instruction that causes a program to perform a specific action 032. Chapter ,: Input Question MC #, #$n% ____ device is an hardware component that allows users to enter data or instructions $programs& commands& and user responses% into a computer.

of a

a. output *!. input c. entr d. screen 013. Chapter ,: Input Question MC ##$n% ____ is an input device that contains ke s users press to enter data into a computer. *a. ke !oard !. light pen c. gamepad d. st lus 011. Chapter ,: Input Question MC #/ nar001-1.jpg #ll computer ke !oards& such as that in the accompan ing figure& have ____ that includes letters of the alpha!et& num!ers& punctuation marks& and other !asic ke s. a. arrow ke s *!. a t ping area c. Internet controls d. a numeric ke pad 01". Chapter ,: Input Question MC #0 nar001-1.jpg ____& such as those shown on the ke !oard in the accompan ing figure& are special ke s programmed to issue commands to a computer. *a. Lunction ke s !. 1oggle ke s c. #rrow ke s d. ?umeric ke s 01'. Chapter ,: Input Question MC #2 nar001-1.jpg Me !oards& such as that shown in the accompan ing figure& contain ke s that allow users to position the insertion point& also known as a$n% ____ in some programs. a. icon *!. cursor c. !utton d. menu 01+. Chapter ,: Input Question MC #13 nar001-1.jpg

?earl all ke !oards& such as that shown in the accompan ing figure& have a$n% ____ that switches !etween two states each time a user presses the ke . a. arrow ke !. function ke *c. toggle ke d. numeric ke 01,. Chapter ,: Input Question MC #11 #$n% ____ ke !oard is designed specificall pla ing games on the computer. a. entertainment *!. gaming c. function d. multimedia 01-. Chapter ,: Input Question MC #1" 1he ____ is a s m!ol on the screen& usuall a !linking vertical !ar& that indicates where the ne(t character t ped will displa . a. mouse !. inde( *c. cursor d. ke stroke 01/. Chapter ,: Input Question MC #1' #$n% ____ ke !oard usuall contains programma!le ke s so users can customi=e the ke !oard to the game !eing pla ed. a. ergonomic !. application c. desktop *d. gaming 010. Chapter ,: Input Question MC #1+ 1o fit in note!ook and man handheld computers& the ke !oards usuall are ____. *a. smaller and have fewer ke s !. smaller !ut have more ke s c. larger and have more ke s d. larger !ut have fewer ke s 012. Chapter ,: Input Question MC #1, In contrast to most desktop computers& a t pical note!ook computer usuall has a!out ____ ke s. a. ,,

for users that enAo

!. /3 *c. 0, d. 133 0"3. Chapter ,: Input Question MC #1#$n% ____ ke !oard has a design that reduces the chance of wrist and hand inAuries. a. !asal !. enhanced c. strengthH!uilding *d. ergonomic 0"1. Chapter ,: Input Question MC #1/ 1he goal of ____ is to incorporate comfort& efficienc & and safet the design of items in the workplace. *a. ergonomics !. calisthenics c. concatenation d. !asal design 0"". Chapter ,: Input Question MC #10 #$n% ____ device is an input device that allows a user to control a pointer on the screen. a. tracking *!. pointing c. !asal d. pad 0"'. Chapter ,: Input Question MC #12 In a graphical user interface& a$n% ____ is a small s m!ol on the screen whose location and shape changes as a user moves a pointing device. a. inde( !. ke pad *c. pointer d. ke stroke 0"+. Chapter ,: Input Question MC #"3 nar002-1.jpg # mouse& such as that shown in the accompan ing figure& is a$n% ____ device that fits comforta!l under the palm of the hand. a. inde(ing !. st lus *c. pointing d. tracking

in

0",. Chapter ,: Input Question MC #"1 nar002-1.jpg # newer t pe of the kind of device shown in the accompan ing figure is a$n% ____ mouse& which is motionHsensing. a. resolution !. traction c. optical *d. air 0"-. Chapter ,: Input Question MC #"" nar002-1.jpg #$n% ____ mouse& like the one shown in the accompan ing figure& uses devices that emit and sense light to detect movement. a. mechanical !. tracking *c. optical d. enhanced 0"/. Chapter ,: Input Question MC #"' #$n% ____ mouse is a !atter Hpowered mouse that transmits data using wireless technolog & such as radio waves or infrared light waves. a. light !. optical *c. wireless d. radio 0"0. Chapter ,: Input Question MC #"+ .imilar to a mechanical mouse that has a !all on the !ottom& a$n% ____ is a stationar pointing device with a !all on its top or side. *a. track!all !. touchpad c. optical mouse d. st lus 0"2. Chapter ,: Input Question MC #", #$n% ____ is a small& flat& rectangular pointing device that is sensitive to pressure and motion. a. track!all *!. touchpad c. optical mouse d. st lus

0'3. Chapter ,: Input Question MC #"#$n% ____ is a touchHsensitive displa ! touching the screen with a finger. a. trackpad *!. touch screen c. touchpad d. st lus

device that users interact with

0'1. Chapter ,: Input Question MC #"/ #$n% ____ is a small metal or plastic device that looks like a tin pen !ut uses pressure instead of ink. a. track!all !. optical mouse c. light pen *d. st lus

ink

0'". Chapter ,: Input Question MC #"0 #n artist can create drawings and sketches ! using a pen or cursor on a$n% ____ ta!let& which is a flat& rectangular& electronic plastic !oard. a. displa !. multimedia c. sketch *d. graphics 0''. Chapter ,: Input Question MC #"2 #$n% ____& sometimes called a game controller& is a device that controls the movement and actions of pla ers or o!Aects in video games or computer games. a. trackpad !. game screen *c. gamepad d. st lus 0'+. Chapter ,: Input Question MC #'3 # dance ____ is a flat electronic device divided into panels that users press with their feet in response to instructions from a music video game. *a. pad !. mat c. screen d. form 0',. Chapter ,: Input Question MC #'1 nar003-1.jpg

1he most e(pensive and highest Iualit version of the technolog shown in the accompan ing figure is a ____& which is a stationar camera used for professional studio work. *a. studio camera !. plugHandHpla camera c. field camera d. pointHandHshoot camera 0'-. Chapter ,: Input Question MC #'" nar003-1.jpg *ften used ! photoAournalists& a ____ is a porta!le version of the technolog shown in the accompan ing figure that has man lenses and other attachments. a. studio camera !. plugHandHpla camera *c. field camera d. pointHandHshoot camera 0'/. Chapter ,: Input Question MC #'' nar003-1.jpg # ____ is a more afforda!le and lightweight version of the technolog shown in the accompan ing figure and provides accepta!le photographic images for the home or small !usiness user. a. studio camera !. plugHandHpla camera c. field camera *d. pointHandHshoot camera 0'0. Chapter ,: Input Question MC #'+ nar003-1.jpg Manufacturers often use ____ to represent the resolution of a digital camera like the one shown in the accompan ing figure. a. points per inch $ppi% !. pi(els per screen $pps% c. points per screen $pps% *d. pi(els per inch $ppi% 0'2. Chapter ,: Input Question MC #', nar003-1.jpg 1he actual photographed resolution of a digital camera like the one shown in the accompan ing figure is known as the ____. *a. optical resolution !. standard resolution

c. enhanced resolution d. visual resolution 0+3. Chapter ,: Input Question MC #'#$n% ____ camera allows users to take pictures and store the photographed images digitall & instead of on traditional film. a. analog !. multimedia *c. digital d. rela 0+1. Chapter ,: Input Question MC #'/ *ften users ____& or transfer a cop of& the images from a digital camera to a computer:s hard disk. a. upload !. rela c. reload *d. download 0+". Chapter ,: Input Question MC #'0 ____ is the num!er of hori=ontal and vertical pi(els in a displa device. a. Matri( !. Inde( *c. Desolution d. Capture rate 0+'. Chapter ,: Input Question MC #'2 8oice ____ is the process of entering data ! microphone. a. matter *!. input c. output d. outreach 0++. Chapter ,: Input Question MC #+3 8oice ____ is the computer:s capa!ilit a. input !. inde(ing *c. recognition d. concatenation 0+,. Chapter ,: Input Question MC #+1 #udio ____ is the process of entering an as speech& music& and sound effects.

speaking into a

of distinguishing spoken words.

sound into the computer such

*a. input !. inde(ing c. recognition d. concatenation 0+-. Chapter ,: Input Question MC #+" Music ____ software allows users to record& compose& mi(& and edit music and sounds. a. conversion *!. production c. inde(ing d. recognition 0+/. Chapter ,: Input Question MC #+' 8ideo ____ is the process of capturing fullHmotion images into a computer and storing them on a storage medium such as a hard disk or )8). *a. input !. inde(ing c. recognition d. concatenation 0+0. Chapter ,: Input Question MC #++ *ne t pe of adapter card that has a video capture port is a video ____ card& which converts an analog video signal into a digital signal that a computer can use. a. inde( !. recognition *c. capture d. transfer 0+2. Chapter ,: Input Question MC #+, #$n% ____ camera records video as digital signals instead of analog signals. a. #8 !. 68 c. C8 *d. )8 0,3. Chapter ,: Input Question MC #+#$n% ____ cam is a t pe of digital video camera that ena!les a home or small !usiness user to capture video and still images& send eHmail messages with video attachments& add live images to instant messages& !roadcast live images over the Internet& and make video telephone calls.

a. online *!. @e! c. conference d. video 0,1. Chapter ,: Input Question MC #+/ )uring a$n% ____ telephone call& !oth parties see each other as the communicate over the Internet. a. @e! *!. video c. online d. !ilateral 0,". Chapter ,: Input Question MC #+0 # ____ is another window on the screen during a video conference that displa s notes and drawings simultaneousl on all participantsQ screens. a. converter *!. white!oard c. rela screen d. capture screen 0,'. Chapter ,: Input Question MC #+2 #$n% ____ conference is a meeting !etween two or more geographicall separated people who use a network or the Internet to transmit audio and video data. a. optical !. online *c. video d. Internet 0,+. Chapter ,: Input Question MC #,3 #$n% ____ is similar to an electronic filing ca!inet that provides access to e(act reproductions of the original documents. a. chargeHcoupled device !. optical reader *c. image processing s stem d. video conference 0,,. Chapter ,: Input Question MC #,1 #$n% ____ scanner works in a manner similar to a cop machine except it creates a file of the document in memor instead of a paper cop . a. drum !. !aseline c. roller *d. flat!ed

0,-. Chapter ,: Input Question MC #," Man scanners include ____ software& which can read and convert te(t documents into electronic files. a. )CD !. ;CD *c. *CD d. .CD 0,/. Chapter ,: Input Question MC #,' #$n% ____ reader is a device that uses a light source to read characters& marks& and codes and then converts them into digital data that a computer can process. a. character !. literature c. legi!ilit *d. optical 0,0. Chapter ,: Input Question MC #,+ ____ is a technolog that involves reading t pewritten& computerH printed& or handHprinted characters from ordinar documents and translating the images into a form that the computer can process. a. )CD !. ;CD *c. *CD d. .CD 0,2. Chapter ,: Input Question MC #,, Most ____ devices include a small optical scanner for reading characters and sophisticated software to anal =e what is read. a. )CD !. ;CD *c. *CD d. .CD 0-3. Chapter ,: Input Question MC #,Man companies use *CD characters on a$n% ____ document& which is a document that is returned to the compan that creates and sends it. a. flip !. inverse c. report *d. turnaround 0-1. Chapter ,: Input Question MC #,/ ____ is a technolog that reads handHdrawn marks such as small circles

or rectangles. *a. *MD !. 1CD c. *CD d. MICD 0-". Chapter ,: Input Question MC #,0 #$n% ____ is an identification code that consists of a set of vertical lines and spaces of different widths. a. DLI) !. *CD *c. !ar code d. turnaround 0-'. Chapter ,: Input Question MC #,2 Detail and grocer stores use the ____ !ar code. *a. 54C $5niversal 4roduct Code% !. Interleaved " of , c. Coda!ar d. 4*.1?;1 $4ostal ?umeric Coding 1echniIue% 0-+. Chapter ,: Input Question MC #-3 nar004-1.jpg #s shown in the accompan ing figure& ____ is a technolog that uses radio signals to communicate with a tag placed in or attached to an o!Aect& an animal& or a person. a. *CD *!. DLI) c. *MD d. 1MD 0-,. Chapter ,: Input Question MC #-1 nar004-1.jpg Man retailers see the technolog shown in the accompan ing figure as an alternative to !ar codes !ecause it ____. a. reIuires direct contact *!. does not reIuire lineHofHsight transmission c. reIuires each item to !e checked out individuall d. all of the a!ove 0--. Chapter ,: Input Question MC #-" ____ is used almost e(clusivel ! the !anking industr processing.

for check

*a. MICD !. *CD c. MI)I d. *CM 0-/. Chapter ,: Input Question MC #-' #$n% ____ reader reads the magnetic stripe on the !ack of credit cards& entertainment cards& !ank cards& and other similar cards. a. MICD *!. magstripe c. *CD d. an of the a!ove 0-0. Chapter ,: Input Question MC #-+ ____ devices read te(t printed with magneti=ed ink. a. #CD !. .CD c. *CD *d. MICD 0-2. Chapter ,: Input Question MC #-, #$n% ____ reader converts MICD characters into a form the computer can process. *a. MICD !. 4*. c. terminal d. *CD 0/3. Chapter ,: Input Question MC #-Instead of reading or scanning data from a source document& a$n% ____ device o!tains data directl at the location where the transaction or event takes place. a. transmission *!. data collection c. scanning d. recognition 0/1. Chapter ,: Input Question MC #-/ #$n% ____ identifier is a ph siological or !ehavioral characteristic such as fingerprints& hand geometr & facial features& voice& signatures& and e e patterns. a. personal *!. !iometric c. inde(ed d. !asal

0/". Chapter ,: Input Question MC #-0 #$n% ____ device translates a personal characteristic $the input% into a digital code that is compared with a digital code stored in the computer. a. personal !. !asal *c. !iometric d. inde(ed 0/'. Chapter ,: Input Question MC #-2 ____ is the technolog of authenticating a person:s identit verif ing a personal characteristic. a. Concatenation !. Lingerprint elision c. Lacial topolog *d. 6iometrics 0/+. Chapter ,: Input Question MC #/3 # fingerprint ____ captures curves and indentations of a fingerprint. a. collector !. opticon c. s stem *d. scanner 0/,. Chapter ,: Input Question MC #/1 # face ____ s stem captures a live face image and compares it with a stored image to determine if the person is a legitimate user. a. verification !. authentication *c. recognition d. inde(ing 0/-. Chapter ,: Input Question MC #/" # voice ____ s stem compares a person:s live speech with their stored voice pattern. *a. verification !. authentication c. recognition d. inde(ing 0//. Chapter ,: Input Question MC #/' # retinal ____ works similarl to an iris recognition s stem& !ut instead scans patterns of !lood vessels in the !ack of the retina. a. reader

!. opticon *c. scanner d. !asal monitor 0/0. Chapter ,: Input Question MC #/+ # ____ is a computer& usuall with limited processing power that ena!les users to send data to and7or receive information from a host computer. a. magstripe !. 4C *c. terminal d. teller machine 0/2. Chapter ,: Input Question MC #/, Most retail stores use a$n% ____ terminal to record purchases& process credit or de!it cards& and update inventor . a. #1M !. *CD *c. 4*. d. MICD 003. Chapter ,: Input Question MC #/____& such as 4*. terminals and automated teller machines& perform specific tasks and contain features uniIuel designed for use in a particular industr . a. 8erticall oriented terminals *!. .pecialHpurpose terminals c. Bori=ontall oriented terminals d. >eneralHpurpose terminals 001. Chapter ,: Input Question MC #// In a grocer store& a$n% ____ is a com!ination of an electronic cash register& !ar code reader& and printer. a. automated teller machine $#1M% !. flat!ed scanner *c. point of sale $4*.% terminal d. smart displa 00". Chapter ,: Input Question MC #/0 1he location in a retail or grocer store where a consumer pa s for goods or services is the ____. a. 6*. !. 1*. *c. 4*. d. C*.

00'. Chapter ,: Input Question MC #/2 #n #1M $automated teller machine% asks users to enter a password& called a ____& which verifies that the user is the holder of the !ankcard. a. digital signal processor $).4% !. private origin signal $4*.% c. universal product code $54C% *d. personal identification num!er $4I?% 00+. Chapter ,: Input Question MC #03 1he ____ reIuires an compan with 1, or more emplo ees to make reasona!le attempts to accommodate the needs of ph sicall challenged workers. *a. #)# !. #M# c. @'C d. .mithHDakoff #ct of 122/ 00,. Chapter ,: Input Question MD #1 Modified Multiple Choice 1o move the pointer using a track!all& rotate the !all with ____. a. !. c. d. fingers the palm of a hand a thum! head movements

00-. Chapter ,: Input Question MD #" Modified Multiple Choice ____ create drawings and sketches ! a graphics ta!let. a. !. c. d. #rchitects )esigners Mapmakers 4h sicians using a pressureHsensitive pen on

00/. Chapter ,: Input Question MD #' Modified Multiple Choice @ith some digital cameras& images download through a ca!le that connects !etween the digital camera and a$n% ____ port. a. !. c. d. serial 5.6 parallel I;;;

000. Chapter ,: Input Question MD #+ Modified Multiple Choice # camera with a ,.1Hmegapi(el $,&133&333 pi(els% resolution will provide a poorer Iualit than one with a ____Hmegapi(el resolution. a. !. c. d. '." +.1 -.1 0."

002. Chapter ,: Input Question MD #, Modified Multiple Choice #ttached to a computer:s ____ port& a 4C video camera usuall top of the monitor. a. !. c. d. parallel Lire@ire serial 5.6 sits on

023. Chapter ,: Input Question MD #Modified Multiple Choice 1o participate in a video conference& a user needs video conferencing software along with ____ attached to a computer. a. !. c. d. a microphone speakers a scanner a digital camera

021. Chapter ,: Input Question MD #/ Modified Multiple Choice 6usinesses often use scanners for image processing& which consists of ____ images. a. !. c. d. manipulating printing anal =ing storing

02". Chapter ,: Input Question MD #0 Modified Multiple Choice >iven a scanned o!Aect& a user can ____. a. post it to a @e! site

!. include it in another document c. attach it to an eHmail message d. store it on a storage medium 02'. Chapter ,: Input Question MD #2 Modified Multiple Choice DLI) tags contain ____. a. !. c. d. MICD characters !ar codes a memor chip an antenna

02+. Chapter ,: Input Question MD #13 Modified Multiple Choice ____ is7are $a% !iometric identifier$s%. a. !. c. d. Band geometr Lacial features 6aldness patterns >ait

02,. Chapter ,: Input Question 1L #1 @hen pressed& the #44EIC#1I*? ke displa s the .tart menu. a. 1rue *!. Lalse 02-. Chapter ,: Input Question 1L #" Lew ke !oards have toggle ke s. a. 1rue *!. Lalse 02/. Chapter ,: Input Question 1L #' .ome gaming ke !oards have small displa s that show game statistics& such as time or targets remaining. *a. 1rue !. Lalse 020. Chapter ,: Input Question 1L #+ *n note!ook and some handheld computers& smart phones& and other mo!ile devices& the ke !oard is !uilt in the top of the s stem unit. *a. 1rue !. Lalse

022. Chapter ,: Input Question 1L #, ;ven ke !oards that are not ergonomicall designed attempt to offer the user more comfort ! including a wrist rest or palm rest. *a. 1rue !. Lalse 233. Chapter ,: Input Question 1L #.ome phones use predictive te(t input& where ou press one ke on the ke pad for each letter in a word and software on the phone predicts the word ou want. *a. 1rue !. Lalse 231. Chapter ,: Input Question 1L #/ #n optical mouse that uses optical sensors can !e placed on nearl t pes of flat surfaces. *a. 1rue !. Lalse 23". Chapter ,: Input Question 1L #0 #s a user moves a mouse& the pointer on the screen also moves. *a. 1rue !. Lalse 23'. Chapter ,: Input Question 1L #2 1he wireless technolog used for a wireless mouse is ver from that of a wireless ke !oard. a. 1rue *!. Lalse 23+. Chapter ,: Input Question 1L #13 .ome users prefer a wireless mouse !ecause it frees up desk space and eliminates the clutter of a cord. *a. 1rue !. Lalse 23,. Chapter ,: Input Question 1L #11 @indows users work with a mouse that has onl a. 1rue *!. Lalse

all

different

one !utton.

23-. Chapter ,: Input Question 1L #1" 1he function of the mouse !uttons and the wheel varies depending on the program. *a. 1rue !. Lalse 23/. Chapter ,: Input Question 1L #1' Lor a rightHhanded user& the left !utton usuall !utton. a. 1rue *!. Lalse 230. Chapter ,: Input Question 1L #1+ 1he mouse is the most widel used pointing device toda . *a. 1rue !. Lalse 232. Chapter ,: Input Question 1L #1, 1o move the pointer using a pointing stick& push the pointing stick with a finger. *a. 1rue !. Lalse 213. Chapter ,: Input Question 1L #1# pointing stick reIuires additional desk space. a. 1rue *!. Lalse 211. Chapter ,: Input Question 1L #1/ 6ecause the reIuire little arm movements& users enter large amounts of data into touch screens. a. 1rue *!. Lalse 21". Chapter ,: Input Question 1L #10 Man handheld game consoles have touch screens. *a. 1rue !. Lalse 21'. Chapter ,: Input Question 1L #12 @hen drawing on a graphics ta!let with a pen or cursor& the ta!let detects and converts the movements into digital signals that are sent

is the secondar

mouse

in a computer. *a. 1rue !. Lalse 21+. Chapter ,: Input Question 1L #"3 1o capture a handwritten signature& a user writes his or her name on a signature capture pad with a st lus or pen that is attached to the device. *a. 1rue !. Lalse 21,. Chapter ,: Input Question 1L #"1 # st lus is slightl larger than a digital pen. a. 1rue *!. Lalse 21-. Chapter ,: Input Question 1L #"" EargeHscale applications sometimes refer to a graphics ta!let as a scanner. a. 1rue *!. Lalse 21/. Chapter ,: Input Question 1L #"' .ome smart phones have digital cameras that take pictures and touchH sensitive pads that ena!le ou to interact with media. *a. 1rue !. Lalse 210. Chapter ,: Input Question 1L #"+ *ptical ke !oards proAect an image of a ke !oard on a flat surface. *a. 1rue !. Lalse 212. Chapter ,: Input Question 1L #", .ome porta!le ke !oards are wireless. *a. 1rue !. Lalse 2"3. Chapter ,: Input Question 1L #"# Ao stick usuall includes !uttons called triggers that are pressed to activate certain events.

*a. 1rue !. Lalse 2"1. Chapter ,: Input Question 1L #"/ >amepads can communicate with a game console or a personal computer via wired or wireless technolog . *a. 1rue !. Lalse 2"". Chapter ,: Input Question 1L #"0 @hile man digital cameras look like a traditional camera& some models are !uilt in smart phones and other personal mo!ile devices. *a. 1rue !. Lalse 2"'. Chapter ,: Input Question 1L #"2 )igital camera resolutions range from appro(imatel than 1"0 million pi(els $M4%. a. 1rue *!. Lalse 2"+. Chapter ,: Input Question 1L #'3 Lor multiple colors and shades of gra & each pi(el in a digital camera reIuires less than one !it of data. a. 1rue *!. Lalse 2",. Chapter ,: Input Question 1L #'1 1he higher the ppi& the more images ou can store in the camera. a. 1rue *!. Lalse 2"-. Chapter ,: Input Question 1L #'" 8oice over I4 ena!les users to speak to other users over the Internet. *a. 1rue !. Lalse 2"/. Chapter ,: Input Question 1L #'' 1he !est voice recognition programs are ,3 to ,, percent accurate. a. 1rue *!. Lalse

+ million to more

2"0. Chapter ,: Input Question 1L #'+ 8oice input is part of a larger categor a. 1rue *!. Lalse

of input called video input.

2"2. Chapter ,: Input Question 1L #', 8oice recognition programs are 133X accurate. a. 1rue *!. Lalse 2'3. Chapter ,: Input Question 1L #'Most new computers are eIuipped with a video capture card !ecause all users have the need for this t pe of adapter card. a. 1rue *!. Lalse 2'1. Chapter ,: Input Question 1L #'/ 1o transfer recorded images from a digital video $)8% camera to a hard disk or optical disc& a computer needs a video capture card. a. 1rue *!. Lalse 2'". Chapter ,: Input Question 1L #'0 1he cost of a @e! cam usuall is less than S,3. a. 1rue *!. Lalse 2''. Chapter ,: Input Question 1L #'2 *CD software is useful if a user needs to modif not have the original word processing file. *a. 1rue !. Lalse 2'+. Chapter ,: Input Question 1L #+3 Commercial scanners designed for power users range from -33 to 2-33 ppi. a. 1rue *!. Lalse 2',. Chapter ,: Input Question 1L #+1 #ll scanners automaticall save scanned documents as edita!le.

a document& !ut does

a. 1rue *!. Lalse 2'-. Chapter ,: Input Question 1L #+" *CD devices read printed characters in an *CD font. *a. 1rue !. Lalse 2'/. Chapter ,: Input Question 1L #+' @ith a test& an *MD device first scans the answer ke to record correct answers !ased on patterns of light& then scans the remaining documents and matches their patterns of light against the answer ke sheet. *a. 1rue !. Lalse 2'0. Chapter ,: Input Question 1L #++ 1he 5nited .tates 4ostal .ervice $5.4.% uses a 4*.1?;1 !ar code. *a. 1rue !. Lalse 2'2. Chapter ,: Input Question 1L #+, In man cases& a magstripe reader is part of a 4*. terminal. *a. 1rue !. Lalse 2+3. Chapter ,: Input Question 1L #+@hen a !ank receives a check for pa ment& it uses an *CD inscri!er to print the amount of the check in *CD characters in the lowerHright corner. a. 1rue *!. Lalse 2+1. Chapter ,: Input Question 1L #+/ ;rgonomics is the technolog of authenticating a personQs identit verif ing a personal characteristic. a. 1rue *!. Lalse 2+". Chapter ,: Input Question 1L #+0 1he camera in an iris recognition s stem scans patterns of !lood vessels in the !ack of the retina.

a. 1rue *!. Lalse 2+'. Chapter ,: Input Question 1L #+2 @ith a terminal& the host computer is usuall *a. 1rue !. Lalse 2++. Chapter ,: Input Question 1L #,3 # )8) kiosk is associated with a particular vendor. *a. 1rue !. Lalse 2+,. Chapter ,: Input Question C* #1 .ome phones use ____________________ te(t input& where ou press one ke on the ke pad for each letter in a word& and software on the phone predicts the word ou want. Correct #nswer$s%: a. predictive 2+-. Chapter ,: Input Question C* #" #$n% ____________________ mouse uses devices that emit and sense light to detect the mouse:s movement. Correct #nswer$s%: a. optical 2+/. Chapter ,: Input Question C* #' .ome programs support mouse ____________________ where the user performs certain operations ! holding a mouse !utton while moving the mouse in a particular pattern. Correct #nswer$s%: a. gestures 2+0. Chapter ,: Input Question C* #+ #$n% ____________________ is the most widel desktop computers. Correct #nswer$s%: a. mouse 2+2. Chapter ,: Input Question C* #, Lor users that have limited desk space& the ____________________ is a good alternative to a mouse !ecause the device is stationar .

a server or mainframe.

used pointing device on

Correct #nswer$s%: a. track!all 2,3. Chapter ,: Input Question C* #1ouchpads are found most often on ____________________ computers. Correct #nswer$s%: a. note!ook !. laptop 2,1. Chapter ,: Input Question C* #/ ____________________ are freestanding computers that usuall touch screens. Correct #nswer$s%: a. Miosks 2,". Chapter ,: Input Question C* #0 #$n% ____________________ is a small metal or plastic device that looks like a tin pen& !ut uses pressure instead of ink. Correct #nswer$s%: a. st lus 2,'. Chapter ,: Input Question C* #2 EargeHscale applications sometimes refer to a graphics ta!let as a$n% ____________________. Correct #nswer$s%: a. digiti=er 2,+. Chapter ,: Input Question C* #13 ;ach location on a$n% ____________________ corresponds to a specific location on the screen. Correct #nswer$s%: a. graphics ta!let 2,,. Chapter ,: Input Question C* #11 @ith ____________________& ou touch a st lus or digital pen on a flat surface to write& draw& or make selections. Correct #nswer$s%: a. pen input 2,-. Chapter ,: Input Question C* #1" #$n% ____________________ ke !oard is a fullHsi=ed ke !oard that can !e convenientl attached and removed from a 4)# or mo!ile device.

include

Correct #nswer$s%: a. porta!le 2,/. Chapter ,: Input Question C* #1' Most digital pens& often simpl called pens& are ____________________H sensitive. Correct #nswer$s%: a. pressure 2,0. Chapter ,: Input Question C* #1+ #$n% ____________________ is a vertical lever mounted into a !ase that is moved in different directions to control the actions of a simulated vehicle or pla er. Correct #nswer$s%: a. Ao stick 2,2. Chapter ,: Input Question C* #1, 1he actual photographed resolution is known as the ____________________ resolution. Correct #nswer$s%: a. optical 2-3. Chapter ,: Input Question C* #1#$n% ____________________ is the smallest element in an electronic image. Correct #nswer$s%: a. pi(el 2-1. Chapter ,: Input Question C* #1/ ____________________ is the num!er of hori=ontal and vertical pi(els in a displa device. Correct #nswer$s%: a. Desolution 2-". Chapter ,: Input Question C* #10 1he ____________________ resolution is usuall higher than the optical resolution !ecause it uses a special formula to add pi(els !etween those generated ! the optical resolution. Correct #nswer$s%: a. enhanced 2-'. Chapter ,: Input Question C* #12 1he higher the ____________________& the !etter the picture Iualit

!ut

the more e(pensive the camera. Correct #nswer$s%: a. resolution 2-+. Chapter ,: Input Question C* #"3 8oice is the method of ____________________ for a microphone. Correct #nswer$s%: a. input 2-,. Chapter ,: Input Question C* #"1 ____________________ programs recogni=e a voca!ular of preprogrammed words& which can range from two words to millions of words. Correct #nswer$s%: a. 8oice recognition 2--. Chapter ,: Input Question C* #"" ____________________ is the process of entering an computer such as speech& music& and sound effects. Correct #nswer$s%: a. #udio input 2-/. Chapter ,: Input Question C* #"' # t pe of @e! cam called a$n% ____________________ cam has the illusion of moving images !ecause it sends a continual stream of still images. Correct #nswer$s%: a. streaming 2-0. Chapter ,: Input Question C* #"+ #$n% ____________________ is a window on the screen that displa s notes and drawings simultaneousl on the screens of all participants in a video conference. Correct #nswer$s%: a. white!oard 2-2. Chapter ,: Input Question C* #", #$n% ____________________ document is the term for the original form of data. Correct #nswer$s%: a. source 2/3. Chapter ,: Input Question C* #"Input devices capture data from a$n% ____________________ document.

sound into the

Correct #nswer$s%: a. source 2/1. Chapter ,: Input Question C* #"/ *f optical scanners and optical readers& !ar code readers& porta!le ke !oards& and magneticHink character recognition readers& all are devices that capture data directl from a source document except ____________________. Correct #nswer$s%: a. porta!le ke !oards 2/". Chapter ,: Input Question C* #"0 #$n% ____________________ is a lightHsensing input device that reads printed te(t and graphics and then translates the results into a form the computer can process. Correct #nswer$s%: a. scanner !. optical scanner 2/'. Chapter ,: Input Question C* #"2 ____________________ software is useful if ou need to modif document !ut do not have the original word processing file. Correct #nswer$s%: a. *CD !. *ptical character recognition c. *ptical character recognition $*CD% d. *CD $*ptical character recognition% 2/+. Chapter ,: Input Question C* #'3 1he Iualit of a scanner is measured ! the num!er of ____________________ it stores in a pi(el and the num!er of pi(els per inchK the higher the num!ers $of pi(els and pi(els per inch%& the !etter the Iualit & !ut the more e(pensive. Correct #nswer$s%: a. !its 2/,. Chapter ,: Input Question C* #'1 1he most widel used !iometric device toda ____________________ scanner. Correct #nswer$s%: a. fingerprint 2/-. Chapter ,: Input Question C* #'" ;(ternal fingerprint scanners usuall plug into a$n%

is a$n%

____________________ port. Correct #nswer$s%: a. 5.6 2//. Chapter ,: Input Question C* #'' 6iometric devices measure the shape and si=e of a person:s hand using a hand ____________________ s stem. Correct #nswer$s%: a. geometr 2/0. Chapter ,: Input Question C* #'+ #$n% signature ____________________ s stem recogni=es the shape of a handwritten signature& as well as measuring the pressure e(erted and the motion used to write the signature. Correct #nswer$s%: a. verification 2/2. Chapter ,: Input Question C* #', 1he camera in a$n% ____________________ scans patterns of !lood vessels in the !ack of the retina. Correct #nswer$s%: a. retinal scanner 203. Chapter ,: Input Question C* #'#$n% ____________________ is a selfHservice )8) rental machine that connects to a host computer through a network. Correct #nswer$s%: a. )8) kiosk 201. Chapter ,: Input Question C* #'/ #$n% ____________________ is a metal or plastic plate placed over the ke !oard that allows users to rest their hands on the ke !oard without accidentall pressing an ke s. Correct #nswer$s%: a. ke guard 20". Chapter ,: Input Question C* #'0 #$n% ____________________ displa s a graphic of a standard ke !oard on the user:s screen. Correct #nswer$s%: a. onHscreen ke !oard

20'. Chapter ,: Input Question C* #'2 #n option for people with limited hand movement is a$n% ____________________ to control the pointer or insertion point. Correct #nswer$s%: a. headHmounted pointer 20+. Chapter ,: Input Question C* #+3 @ith ____________________& the computer will detect human motions. Correct #nswer$s%: a. gesture recognition 20,. Chapter ,: Input Question M1L #1 # command is a series of related instructions that tells a computer what tasks to perform and how to perform them. a. 1rue *!. Lalse 20-. Chapter ,: Input Question M1L #" Instructions are a collection of unprocessed te(t& num!ers& audio& and video. a. 1rue *!. Lalse 20/. Chapter ,: Input Question M1L #' )esktop computer ke !oards t picall have from 131 to 13, ke s. *a. 1rue !. Lalse 200. Chapter ,: Input Question M1L #+ 1o move the pointer using a track!all& slide a fingertip across the surface of the pad. a. 1rue *!. Lalse 202. Chapter ,: Input Question M1L #, @ith a lower ppi $pi(els per inch%& fewer images can !e captured and stored in a digital camera. a. 1rue *!. Lalse 223. Chapter ,: Input Question M1L #.ome digital camera manufacturers state enhanced resolution& instead

of& or in addition to& optical resolution. *a. 1rue !. Lalse 221. Chapter ,: Input Question M1L #/ ;nhanced resolution usuall is lower than optical resolution !ecause it uses a special formula to add pi(els !etween those generated ! the optical resolution. a. 1rue *!. Lalse 22". Chapter ,: Input Question M1L #0 1he more !its used to represent a pi(el in a digital camera& the fewer colors and shades of gra that can !e represented. a. 1rue *!. Lalse 22'. Chapter ,: Input Question M1L #2 DLI) reIuires lineHofHsite transmission. a. 1rue *!. Lalse 22+. Chapter ,: Input Question M1L #13 ;(posure to a magnet or magnetic field can erase the contents of a card:s magnetic stripe. *a. 1rue !. Lalse 22,. Chapter ,: Input Question M# #1H"3 Identify the letter of the choice that best matches the phrase or definition.Man of this kind of ke !oard have a numeric ke pad on the right side of the ke !oardMan ke !oards have status lights that light up when users activate this kind of ke 1his kind of mouse uses devices that emit and sense light to detect the mouse:s movement1he kind of mouse that senses motionDeIuires freIuent cleaning !ecause it picks up oils from fingers and dust from the environment1o move the mouse until the pointer on the desktop is positioned on the item of choice1o press and release the primar mouse !utton& which usuall is the left mouse !utton1he process of entering input ! speaking into a microphone@hat a 4C must have to enter highHIualit sound# flat electronic device divided into panels that users press with their feet in response to instructions from a music video game1he higher this is& the !etter the image Iualit and the more e(pensive the camera@ith this& users press !uttons with their thum!s or move sticks in various directions to trigger events#n analog signal must !e converted to this kind of signal in order for analog video to !e entered into a 4C#ttracts @e! site

visitors ! showing images that change regularl # handheld vertical lever mounted on a !ase# technolog that reads handHdrawn marks such as small circles or rectangles1 pe of document on which man companies use *CD charactersMind of !ar code used ! retail and grocer storesMind of technolog that uses radio signals to communicate with a tag placed in or attached to an o!Aect& an animal& or a person#n option for people with limited hand movement to control the pointerdesktop toggle optical air track!all point click voice input sound card dance pad resolution gamepad digital @e! cam Ao stick *MD turnaround 54C DLI) headHmounted pointer NaO 1. Man of this kind of ke !oard have a numeric ke pad on the right side of the ke !oard N!O ". Man ke !oards have status lights that light up when users activate this kind of ke NcO '. 1his kind of mouse uses devices that emit and sense light to detect the mouse:s movement NdO +. 1he kind of mouse that senses motion NeO ,. DeIuires freIuent cleaning !ecause it picks up oils from fingers and dust from the environment NfO -. 1o move the mouse until the pointer on the desktop is positioned on the item of choice NgO /. 1o press and release the primar mouse !utton& which usuall is the left mouse !utton NhO 0. 1he process of entering input ! speaking into a microphone NiO 2. @hat a 4C must have to enter highHIualit sound NAO 13. # flat electronic device divided into panels that users press with their feet in response to instructions from a music video game NkO 11. 1he higher this is& the !etter the image Iualit and the more e(pensive the camera NlO 1". @ith this& users press !uttons with their thum!s or move sticks in various directions to trigger events NmO 1'. #n analog signal must !e converted to this kind of signal in order for analog video to !e entered into a 4C NnO 1+. #ttracts @e! site visitors ! showing images that change regularl NoO 1,. # handheld vertical lever mounted on a !ase NpO 1-. # technolog that reads handHdrawn marks such as small circles or rectangles NIO 1/. 1 pe of document on which man companies use *CD characters NrO 10. Mind of !ar code used ! retail and grocer stores NsO 12. Mind of technolog that uses radio signals to communicate with a tag placed in or attached to an o!Aect& an animal& or a person NtO "3. #n option for people with limited hand movement to control the pointer a. !. c. d. e. f. g. desktop toggle optical air track!all point click

h. i. A. k. l. m. n. o. p. I. r. s. t.

voice input sound card dance pad resolution gamepad digital @e! cam Ao stick *MD turnaround 54C DLI) headHmounted pointer

22-. Chapter ,: Input Question ;. #1 )iscuss the different wa s in which a ke !oard can !e connected to a computer Correct #nswer: )esktop computer ke !oards often attach via a ca!le to a ke !oard port or a 5.6 port on the s stem unit. .ome ke !oards& however& do not have an wires connecting the ke !oard to the s stem unit. # wireless ke !oard& or cordless ke !oard& is a !atter Hpowered device that transmits data using wireless technolog & such as radio waves $6luetooth% or infrared light waves $Ir)#%. 22/. Chapter ,: Input Question ;. #" @hat is the difference !etween a track!all and a touchpadJ Correct #nswer: # track!all is a stationar pointing device with a !all on its top or side. 1he !all in most track!alls is a!out the si=e of a 4ingH4ong !all. 1o move the pointer using a track!all& ou rotate the !all with our thum!& fingers& or the palm of our hand. In addition to the !all& a track!all usuall has one or more !uttons that work Aust like mouse !uttons. # track!all reIuires freIuent cleaning !ecause it picks up oils from our fingers and dust from the environment. Lor users who have limited desk space& however& a track!all is a good alternative to a mouse !ecause the device is stationar . # touchpad is a small& flat& rectangular pointing device that is sensitive to pressure and motion. 1o move the pointer using a touchpad& slide our fingertip across the surface of the pad. .ome touchpads have one or more !uttons around the edge of the pad that work like mouse !uttons. *n most touchpads& ou also can tap the padQs surface to imitate mouse operations such as clicking. 1ouchpads are found most often on note!ook computers& including net!ooks and man 1a!let 4Cs. 220. Chapter ,: Input Question ;. #' )iscuss the differences !etween the three !asic t pes of digital

cameras. Correct #nswer: 1he three !asic t pes of digital cameras are studio cameras& field cameras& and pointHandHshoot cameras. 1he most e(pensive and highest Iualit of the three is a studio camera& which is a stationar camera used for professional studio work. *ften used ! photoAournalists& a field camera is a porta!le camera that has man lenses and other attachments. #s with the studio camera& a field camera can !e Iuite e(pensive. # pointHandHshoot camera is much more afforda!le and lightweight and provides accepta!le Iualit photographic images for the home or small !usiness user. 222. Chapter ,: Input Question ;. #+ )iscuss the two wa s of recording video Correct #nswer: .ome video devices record video using analog signals. Computers& ! contrast& use digital signals. 1o enter video from an analog device into a personal computer& the analog signal must !e converted to a digital signal. 1o do this& plug a video camera or other analog video device in a video capture port on the s stem unit. *ne t pe of adapter card that has a video capture port is a video capture card& which converts an analog video signal into a digital signal that a computer can process. Most new computers are not eIuipped with a video capture card !ecause not all users have the need for this t pe of adapter card. # digital video $)8% camera& ! contrast& records video as digital signals instead of analog signals. Man )8 cameras can capture still frames& as well as motion. 1o transfer recorded images to a hard disk or optical disc& users connect )8 cameras directl to a 5.6 port or a Lire@ire port on the s stem unit. 1hus& the computer does not need a video capture card. .impl connect the video device to the computer and !egin transferring images. #fter saving the video on a storage medium& such as a hard disk or )8)& ou can pla it or edit it using video editing software on a computer. 1333. Chapter ,: Input Question ;. #, ;(plain in detail what a video conference is. Correct #nswer: # video conference is a meeting !etween two or more geographicall separated people who use a network or the Internet to transmit audio and video data. 1o participate in a video conference using a computer ou need video conferencing software or use a video conferencing @e! application& along with a microphone& speakers& and a video camera attached to or !uilt into a computer. ;(amples of video conferencing software include C5world& Eive Meeting& and @e!;(. #s ou speak& mem!ers of the meeting hear our voice on their speakers. #n image in front of the video camera appears in a window on each participantQs screen. # white!oard is another window on the screen that displa s notes and drawings simultaneousl on all participantsQ screens. 1his window provides multiple users with an area on which the

can write or draw. 1331. Chapter ,: Input Question ;. #;(plain what MICD is& how MICD readers work& and what their uses are. Correct #nswer: MICD $magneticHink character recognition% devices read te(t printed with magneti=ed ink. #n MICD reader converts MICD characters into a form the computer can process. 1he !anking industr almost e(clusivel uses MICD for check processing. ;ach check in our check!ook has precoded MICD characters !eginning at the lowerHleft edge. 1he MICD characters represent the !ank routing num!er& the customer account num!er& and the check num!er. @hen a !ank receives a check for pa ment& it uses an MICD inscri!er to print the amount of the check in MICD characters in the lowerHright corner. 1he check then is sorted or routed to the customer:s !ank& along with thousands of others. ;ach check is inserted in an MICD reader& which sends the check information 9 including the amount of the check 9 to a computer for processing. @hen ou !alance our check!ook& verif that the amount printed in the lowerHright corner is the same as the amount written on the checkK otherwise& our statement will not !alance. 1he !anking industr has esta!lished an international standard not onl for !ank num!ers& !ut also for the font of the MICD characters. 1his standardi=ation makes it possi!le for people to write checks in other countries. 133". Chapter ,: Input Question C# #1 Critical Thinking Questions Case !-1 Cou have taken a new Ao! as a director of assistive technolog at a local computer la! dedicated to supporting individuals with disa!ilities. Cou are asked to identif technologies that will !e most useful to given individuals. 6en has the earl stages of 4arkinson:s disease& which causes his hands to trem!le. @hich of the following would assist him with using a computerJ a. gesture recognition c. ke guard !. Ao stick d. trackpad

Correct #nswer: c. 133'. Chapter ,: Input Question C# #" Critical Thinking Questions Case !-1

Cou have taken a new Ao! as a director of assistive technolog at a local computer la! dedicated to supporting individuals with disa!ilities. Cou are asked to identif technologies that will !e most useful to given individuals. Celia has limited hand movement !ecause of an inAur she suffered. @hich of the following is useful for her computer useJ a. headHmounted pointer c. ke guard !. onHscreen ke !oard d. trackpad

Correct #nswer: a. 133+. Chapter ,: Input Question C# #' Critical Thinking Questions Case !-2 In our work in the I1 department& ou are charged with devising configurations for desktop computers that work for particular colleagues. 1he s stem ou are designing now is for a colleague who has ver limited desk space for his desktop 4C. @hich of the following should ou !u for himJ a. mechanical mouse c. optical mouse !. cordless mouse d. track!all

Correct #nswer: d. 133,. Chapter ,: Input Question C# #+ Critical Thinking Questions Case !-2 In our work in the I1 department& ou are charged with devising configurations for desktop computers that work for particular colleagues. #nother colleague is asking for a recommendation for himself personall & for a gaming controller that offers motionHsensing capa!ilities along with wireless 6luetooth technolog . @hat do suggest for himJ a. gamepad c. @ii remote !. light gun d. Ao stick

ou

Correct #nswer: c. 133-. Chapter -: *utput Question MC #1 ____ is data that has !een processed into a useful form. a. Input !. 1hroughput *c. *utput d. Memor 133/. Chapter -: *utput Question MC #" #$n% ____ device is an hardware component that conve s information to one or more people. a. input *!. output c. storage d. conve ance 1330. Chapter -: *utput Question MC #' #$n% ____ is an output device that visuall video information. *a. displa !. image c. peripheral d. resolution 1332. Chapter -: *utput Question MC #+ #$n% ____ is a displa device that is packaged as a separate peripheral. a. EC) !. frame c. printer *d. monitor 1313. Chapter -: *utput Question MC #, #$n% ____ displa is a lightweight displa device with a shallow depth& such as an EC) monitor or plasma monitor& that does not use CD1 technolog . *a. flatHpanel !. pi(el c. resolved d. native

conve s te(t& graphics& and

1311. Chapter -: *utput Question MC ##$n% ____ is a single point in an electronic image. a. pica *!. pi(el c. icon d. ke 131". Chapter -: *utput Question MC #/ EC)s are geared for a specific resolution& called the ____ resolution. a. inde(ed !. !aseline *c. native d. !road!and 131'. Chapter -: *utput Question MC #0 #n important measure of EC) monitors is the ____ time& which is the time in milliseconds $ms% that it takes to turn a pi(el on or off. a. contrast !. pi(el c. pitch *d. response 131+. Chapter -: *utput Question MC #2 4i(el pitch& sometimes called ____ pitch& is the distance in millimeters !etween pi(els on a displa device. *a. dot !. displa c. ratio d. contrast 131,. Chapter -: *utput Question MC #13 1o displa the highest Iualit images& an EC) monitor should plug in a$n% ____. a. )8I port !. )ispla 4ort c. B)MI port *d. an of the a!ove 131-. Chapter -: *utput Question MC #11 ____ ratio descri!es the difference in light intensit !etween the !rightest white and the darkest !lack that can !e displa ed on an EC) monitor. a. >45 *!. Contrast

c. Color d. Lormat 131/. Chapter -: *utput Question MC #1" #$n% ____ is a chip that controls the manipulation and displa graphics on a displa device. a. 5.6 !. MI)I *c. >45 d. .Hvideo 1310. Chapter -: *utput Question MC #1' # graphic processing unit:s ____ depth is the num!er of !its it uses to store information a!out each pi(el. a. format *!. color c. resolution d. data 1312. Chapter -: *utput Question MC #1+ 8ideo cards ma have a standard monitor port and a$n% ____ port& allowing users to connect e(ternal devices such as a television& )8)76luHra pla er& and video recorder to the computer. a. MI)I !. 5.6 *c. .Hvideo d. Lire@ire 13"3. Chapter -: *utput Question MC #1, 1he ____ video standard has a t pical resolution of 033 ( -33. a. <># *!. .8># c. .<># d. 5<># 13"1. Chapter -: *utput Question MC #11he ____ video standard has a t pical resolution of 13"+ ( /-0. *a. <># !. .8># c. .<># d. 5<># 13"". Chapter -: *utput Question MC #1/ 1he ____ video standard has a t pical resolution of 1"03 ( 13"+.

of

a. <># !. .8># *c. .<># d. 5<># 13"'. Chapter -: *utput Question MC #10 1he ____ video standard has a t pical resolution of 1-33 ( 1"33. a. <># !. .8># c. .<># *d. 5<># 13"+. Chapter -: *utput Question MC #12 #$n% ____ monitor is a displa that uses gas plasma technolog & which sandwiches a la er of gas !etween two glass plates. a. toner *!. plasma c. largeHformat d. ?EQ 13",. Chapter -: *utput Question MC #"3 1he !est analog televisions have a resolution of ____ pi(els. *a. ,"3 ( +33 !. 12"3 ( 1303 c. 1"0 ( ",d. "3+0 ( 1,'13"-. Chapter -: *utput Question MC #"1 ____ is the most advanced form of digital television. a. >18 !. <18 *c. B)18 d. C18 13"/. Chapter -: *utput Question MC #"" 5sers are turning to ____ for crisper& higherHIualit can achieve with analog television. *a. )18 !. <18 c. C18 d. B18 13"0. Chapter -: *utput Question MC #"' @ith ____& the !roadcast signals are digiti=ed when the are sent via overHtheHair !roadcasts from local television networks& satellite& or

output than the

ca!le. a. ;MD !. C18 *c. B)18 d. B18 13"2. Chapter -: *utput Question MC #"+ #ll of the following are game consoles ;<C;41 ____. a. Microsoft <!o( '-3 !. ?intendo @ii c. .on 4la .tation ' *d. .un Micros stems B)18 13'3. Chapter -: *utput Question MC #", #$n% ____ monitor is a desktop monitor that contains a cathodeHra tu!e. a. plasma !. largeHformat c. EC) *d. CD1 13'1. Chapter -: *utput Question MC #"nar001-1.jpg #s shown in the accompan ing figure& a ____ is a large& sealed glass tu!e on the front of which is a screen coated with phosphor material. *a. cathodeHra tu!e $CD1% !. gas plasma tu!e $>41% c. highHdefinition tu!e $B)1% d. digital video tu!e $)81% 13'". Chapter -: *utput Question MC #"/ nar001-1.jpg # "1Hinch monitor like the one in the accompan ing figure ma viewa!le si=e of ____ inches. a. 1, !. 10 *c. "3 d. "" 13''. Chapter -: *utput Question MC #"0 nar001-1.jpg 1in dots of ____ material coat the screen on a displa one in the accompan ing figure. device like the have a

a. lucite !. acr lic *c. phosphor d. resolution 13'+. Chapter -: *utput Question MC #"2 #$n% ____ is an output device that produces te(t and graphics on a ph sical medium such as paper or transparenc film. a. scanner !. displa c. resolver *d. printer 13',. Chapter -: *utput Question MC #'3 4rinted information& called ____ cop & e(ists ph sicall permanent form of output. *a. hard !. serial c. firm d. displa 13'-. Chapter -: *utput Question MC #'1 # hard cop also is called a$n% ____. a. scanned cop !. displa cop c. resolved cop *d. printout 13'/. Chapter -: *utput Question MC #'" 5ntil a few ears ago& printing a document reIuired connecting a computer to a printer with a ____. a. portage *!. ca!le c. Lire@ire d. .C.I link 13'0. Chapter -: *utput Question MC #'' 6luetooth printing is more convenient than infrared printing !ecause 6luetooth devices ____ an appro(imate '3Hfoot range. a. do not have to !e aligned and can !e outside !. have to !e aligned !ut must !e within *c. do not have to !e aligned !ut must !e within d. have to !e aligned and can !e outside

and is a more

13'2. Chapter -: *utput Question MC #'+ @ith ____ printing& a printer communicates with a device using light waves. a. DL !. mo!ile c. 6luetooth *d. infrared 13+3. Chapter -: *utput Question MC #', @ith ____ printing& a computer or other device transmits output to a printer via radio waves. a. DL !. mo!ile *c. 6luetooth d. infrared 13+1. Chapter -: *utput Question MC #'.ome ____ printers spra ink& while others use heat or pressure to create images. *a. nonimpact !. impact c. !and d. shuttleHmatri( 13+". Chapter -: *utput Question MC #'/ Commonl used nonimpact printers include all of the following ;<C;41 ____. a. inkHAet printers and photo printers !. laser printers and thermal printers c. mo!ile printers and la!el and postage printers *d. line printers and dotHmatri( printers 13+'. Chapter -: *utput Question MC #'0 #$n% ____ printer forms characters and graphics on a piece of paper without actuall striking the paper. *a. nonimpact !. dot matri( c. shuttleHmatri( d. line 13++. Chapter -: *utput Question MC #'2 # reasona!le Iualit inkHAet printer costs ____. *a. less than S133 !. S1,3 to S"33 c. S"33 to S",3

d. over S",3 13+,. Chapter -: *utput Question MC #+3 #$n% ____ printer is a color printer that produces photoHla!HIualit pictures. a. output !. image *c. photo d. pic 13+-. Chapter -: *utput Question MC #+1 nar002-1.jpg 4rinters like those shown in the accompan ing figure& and which are for large !usiness users& print more than ____ ppm. *a. 1,3 !. ',3 c. /33 d. /,3 13+/. Chapter -: *utput Question MC #+" nar002-1.jpg #$n% ____& such as that shown in the accompan ing figure& is a highH speed& highHIualit nonimpact printer. *a. laser printer !. inkHAet printer c. thermal printer d. dotHmatri( printer 13+0. Chapter -: *utput Question MC #+' nar002-1.jpg # printer& such as that shown in the accompan ing figure& uses software that ena!les it to interpret a$n% ____& which tells the printer how to la out the contents of a printed page. a. unified modeling language $5ME% *!. page description language $4)E% c. o!AectHoriented language $**E% d. h perte(t markup language $B1ME% 13+2. Chapter -: *utput Question MC #++ nar002-1.jpg # printer& such as that shown in the accompan ing figure& creates images using a laser !eam and powdered ink& called ____.

a. laser dust !. spoiler *c. toner d. cracker 13,3. Chapter -: *utput Question MC #+, )eveloped ! BewlettH4ackard& a leading printer manufacturer& ____ is a standard printer language that supports the fonts and la out used in standard office documents. a. 5ME !. B1ME c. **E *d. 4CE 13,1. Chapter -: *utput Question MC #+1o print a fullHpage 1"33Hdpi photo& ou might need ____ of memor the printer. a. '" M6 !. -+ M6 *c. -+ M6 d. 1"0 M6 13,". Chapter -: *utput Question MC #+/ 4rofessionals in the desktop pu!lishing and graphic art fields commonl use ____ !ecause it is designed for comple( documents with intense graphics and colors. a. 4CE !. 4age.cript c. 5ME *d. 4ost.cript 13,'. Chapter -: *utput Question MC #+0 1he disadvantage of a multifunction peripheral is that ____. a. it reIuires more space than having a separate printer& scanner& cop machine& and fa( machine !. it is significantl more e(pensive than purchasing a printer& scanner& cop machine& and fa( machine separatel *c. if the device !reaks down& users lose all four functions d. all of the a!ove 13,+. Chapter -: *utput Question MC #+2 6asic thermal printers are ____ over time. *a. ine(pensive& !ut the print Iualit is low and the images tend to fade !. ine(pensive& !ut the print Iualit is high and the images tend to last

in

c. e(pensive& !ut the print Iualit tend to fade d. e(pensive& !ut the print Iualit tend to last

is high although the images is low although the images

13,,. Chapter -: *utput Question MC #,3 ) eHsu!limation printers for the home or small !usiness user t picall print images in ____ than their professional counterparts. a. a wide range of si=es and are much faster !. a wide range of si=es !ut are much slower c. onl one or two si=es !ut are much faster *d. onl one or two si=es and are much slower 13,-. Chapter -: *utput Question MC #,1 Mo!ile printers mainl use an of the following technologies ;<C;41 ____ technolog . a. inkHAet *!. laser c. thermal d. d eHsu!limation 13,/. Chapter -: *utput Question MC #," #$n% ____ printer is a small printer that prints on an adhesiveHt pe material that can !e placed on a variet of items such as envelopes& packages& optical discs& photos& file folders& and to s. a. mo!ile !. thermal wa( *c. la!el d. d eHsu!limation 13,0. Chapter -: *utput Question MC #,' #$n% ____ printer is a special t pe of la!el printer that ma !uiltHin digital scale and prints postage stamps. a. stamp *!. postage c. digital d. 5.4. 13,2. Chapter -: *utput Question MC #,+ 4ostage printers allow users to !u and print digital postage& called ____ postage& right from their computer. a. @e! !. 5.4. *c. Internet d. online

have a

13-3. Chapter -: *utput Question MC #,, ____ use a row of charged wires to draw an electrostatic pattern on speciall coated paper and then fuse toner to the pattern. a. Impact printers *!. 4lotters c. EargeHformat printers d. ?EQ printers 13-1. Chapter -: *utput Question MC #,5sing inkHAet printer technolog & !ut on a much larger scale& a$n% ____ creates photoHrealisticHIualit color prints. *a. largeHformat printer !. impact printer c. ?EQ printer d. plotter 13-". Chapter -: *utput Question MC #,/ #$n% ____ printer forms characters and graphics on a piece of paper ! striking a mechanism against an inked ri!!on that ph sicall contacts the paper. a. ?EQ *!. impact c. laser d. thermal 13-'. Chapter -: *utput Question MC #,0 Impact printers commonl produce ____ output& which is print Iualit slightl less clear than what is accepta!le for !usiness letters. a. dotHmatri( !. line *c. ?EQ d. thermal 13-+. Chapter -: *utput Question MC #,2 1wo commonl used t pes of impact printers are ____. a. inkHAet printers and laser printers *!. dotHmatri( printers and line printers c. photo printers and largeHformat printers d. mo!ile printers and thermal printers 13-,. Chapter -: *utput Question MC #-3 ____ printers often use continuousHform paper. a. Easer !. 1hermal

c. InkHAet *d. Impact 13--. Chapter -: *utput Question MC #-1 #$n% ____ printer is an impact printer that produces printed images when tin wire pins on a print head mechanism strike an inked ri!!on. a. line !. thermal c. ?EQ *d. dotHmatri( 13-/. Chapter -: *utput Question MC #-" Most dotHmatri( printers use ____ paper& in which thousands of sheets of paper are connected together end to end. *a. continuousHform !. impact c. line d. thermal 13-0. Chapter -: *utput Question MC #-' #$n% ____ printer is a highHspeed impact printer that prints an entire line at a time. a. continuousHform !. impact c. thermal *d. line 13-2. Chapter -: *utput Question MC #-+ 1he speed of most dotHmatri( printers ranges from ____ characters per second. a. 133 to 1,, !. "/3 to ++3 *c. '/, to 1133 d. ,,3 to 1"33 13/3. Chapter -: *utput Question MC #-, 1he speed of a dotHmatri( printer is measured ! can print. *a. characters per second $cps% !. characters per minute $cpm% c. pages per second $pps% d. pages per minute $ppm% 13/1. Chapter -: *utput Question MC #-nar003-1.jpg

the num!er of ____ it

Man personal computer users add surround sound ____& such as those shown in the accompan ing figure& to their computers to generate a higherHIualit sound. a. su!woofers !. headphones c. satellites *d. speakers 13/". Chapter -: *utput Question MC #-/ nar003-1.jpg #s shown in the accompan ing figure& most surround sound speaker s stems include one or two center speakers and two or more ____ speakers so that sound emits from all directions. a. 8oI4 !. fa(!ack c. MICD *d. satellite 13/'. Chapter -: *utput Question MC #-0 nar003-1.jpg #n audio ____ device& such as that shown in the accompan ing figure& is a component of a computer that produces music& speech& or other sounds& such as !eeps. a. input !. throughput *c. output d. storage 13/+. Chapter -: *utput Question MC #-2 nar003-1.jpg 1o !oost the low !ass sounds& some users add a$n% ____& such as that shown in the accompan ing figure. *a. su!woofer !. headphone c. satellite d. audio input device 13/,. Chapter -: *utput Question MC #/3 ____ are audio output devices that cover or are placed outside the ear. a. ;arphones !. ;ar!uds *c. Beadphones d. 8oI4s

13/-. Chapter -: *utput Question MC #/1 ____ are audio output devices that rest inside the ear canal. *a. ;ar!uds !. Beadphones c. 8oI4 d. ;Hphones 13//. Chapter -: *utput Question MC #/" 8oice ____ occurs when a person:s voice is heard or when the computer talks through speakers on the computer. *a. output !. fa(ing c. input d. throughput 13/0. Chapter -: *utput Question MC #/' @hich of the following is a t pe of smaller& lowHcost data proAectorJ a. *MD !. 8oI4 *c. EC) d. 6oth a and c 13/2. Chapter -: *utput Question MC #/+ Lront proAection and rear proAection interactive white!oards range in si=e from ____ inches. *a. +0 to 2+ !. ,3 to 1,3 c. -3 to 1"3 d. /, to 1,3 1303. Chapter -: *utput Question MC #/, #$n% ____ is a touchHsensitive device& resem!ling a dr Herase !oard& that displa s the image on a connected computer screen. a. 6raille printer !. utilit manager c. accessi!ilit wi=ard *d. interactive white!oard 1301. Chapter -: *utput Question MC #/.ome input devices include ____ output that provides the user with a ph sical response from the device. a. utilit !. interactive

*c. tactile d. ph sical 130". Chapter -: *utput Question MC #// @hich of the following is likel to use a '3Hinch monitorJ a. home user *!. power user c. mo!ile user d. #ll of the a!ove 130'. Chapter -: *utput Question MC #/0 #n alternative for !lind users is a$n% ____ printer& which outputs information in 6raille on paper. *a. 6raille !. utilit c. highHcontrast d. magnifier 130+. Chapter -: *utput Question MC #/2 1he ____ enlarges te(t and other items in a window on the screen. a. 6raille !. ;nlarger utilit c. BighHcontrast option *d. Magnifier 130,. Chapter -: *utput Question MC #03 In @indows& instead of using a monitor& !lind users can work with voice output via @indows ____. a. #ccessi!ilit @i=ard *!. ?arrator c. 5tilit Manager d. #uditor 130-. Chapter -: *utput Question MD #1 Modified Multiple Choice @hich of the following is a !asic categor a. !. c. d. te(t graphics data video of outputJ

130/. Chapter -: *utput Question MD #" Modified Multiple Choice

*rganic E;)s ____ than standard 1L1 displa s. a. !. c. d. displa more !rightl are less e(pensive to produce consume less power have a lower resolution

1300. Chapter -: *utput Question MD #' Modified Multiple Choice 1he Iualit a. !. c. d. of an EC) monitor depends largel on its ____.

cathode depth dot pitch resolution contrast ratio

1302. Chapter -: *utput Question MD #+ Modified Multiple Choice @ith B)18& the !roadcast signals are digiti=ed when the *1# !roadcasts from ____. a. !. c. d. local television networks porta!le media pla ers satellite ca!le are sent via

1323. Chapter -: *utput Question MD #, Modified Multiple Choice # hard cop a. !. c. d. can !e in ____ orientation.

!aseline portrait measured landscape

1321. Chapter -: *utput Question MD #Modified Multiple Choice @hich of the following is a common page description language that comes with a laser printer when it is purchasedJ a. !. c. d. 4CE 4C< Gava.cript 4ost.cript

132". Chapter -: *utput Question MD #/ Modified Multiple Choice

# laser toner cartridge can !e ____ for a!out ,&333 printed pages. a. !. c. d. S,3 S133 S1/3 S",3

132'. Chapter -: *utput Question MD #0 Modified Multiple Choice Mo!ile printers mainl a. !. c. d. use ____ technolog .

laser thermal inkHAet thermal wa(Htransfer

132+. Chapter -: *utput Question MD #2 Modified Multiple Choice Impact printers can handle ____. a. !. c. d. dust environments e(treme temperatures the use of noncontinuous paper vi!rations

132,. Chapter -: *utput Question MD #13 Modified Multiple Choice ____ often use line printers. a. !. c. d. Manufacturing applications .ervers Mainframes ?etworked applications

132-. Chapter -: *utput Question M1L #1 #s with an EC) monitor& the greater the video card:s !it depth& the worse the resulting image. a. 1rue *!. Lalse 132/. Chapter -: *utput Question M1L #" 1he lower the dpi $dots per inch% an inkHAet printer can output& the !etter the print Iualit . a. 1rue *!. Lalse

1320. Chapter -: *utput Question M1L #' 1hermal wa(Htransfer printers are more e(pensive than man printers. a. 1rue *!. Lalse

color laser

1322. Chapter -: *utput Question M1L #+ EowerHend d eHsu!limation printers are compara!le in cost to a photo printer !ased on inkHAet technolog . *a. 1rue !. Lalse 1133. Chapter -: *utput Question M1L #, Impact printers are nois !ecause a mechanism strikes against an inked ri!!on that ph sicall contacts the paper. *a. 1rue !. Lalse 1131. Chapter -: *utput Question M1L #?onimpact printers are ideal for printing multipart forms !ecause the can print through la ers of paper. a. 1rue *!. Lalse 113". Chapter -: *utput Question M1L #/ #$n% laser printer produces printed images when tin print head mechanism strike an inked ri!!on. a. 1rue *!. Lalse 113'. Chapter -: *utput Question M1L #0 @ireless music s stems include a Lire@ire transmitter that plugs into a computer& a receiver that connects to a television or stereo s stem& and a remote control. a. 1rue *!. Lalse 113+. Chapter -: *utput Question M1L #2 )E4 proAectors& which use liIuid cr stal displa technolog & attach directl to a computer& and use their own light source to displa the information shown on the computer on the screen.

wire pins on a

a. 1rue *!. Lalse 113,. Chapter -: *utput Question M1L #13 EC) proAectors use tin mirrors to reflect light& which produces crisp& !right& colorful images that remain in focus and can !e seen clearl even in a wellHlit room. a. 1rue *!. Lalse 113-. Chapter -: *utput Question 1L #1 Computers process information $output% into data $input%. a. 1rue *!. Lalse 113/. Chapter -: *utput Question 1L #" Most mo!ile computers and devices separate the displa components into a different ph sical case. a. 1rue *!. Lalse 1130. Chapter -: *utput Question 1L #' Monochrome means information on a monitor can !e displa ed onl white on a !lack !ackground. a. 1rue *!. Lalse 1132. Chapter -: *utput Question 1L #+ Information on a displa device& sometimes called hard cop & e(ists electronicall and appears for a temporar period. a. 1rue *!. Lalse 1113. Chapter -: *utput Question 1L #, # large monitor allows users to view less information on the screen at once& !ut usuall is less e(pensive. a. 1rue *!. Lalse 1111. Chapter -: *utput Question 1L ## newer use of *E;) technolog is in the headHmounted displa which is a displa in a helmet& goggles& or glasses

and other

in

$BM)%&

*a. 1rue !. Lalse 111". Chapter -: *utput Question 1L #/ 1he lower the time in milliseconds it takes to turn a pi(el on or off on an EC) monitor& the slower the response time. a. 1rue *!. Lalse 111'. Chapter -: *utput Question 1L #0 )igital camera screen si=es usuall range from "., to + inches. *a. 1rue !. Lalse 111+. Chapter -: *utput Question 1L #2 1he higher the nits of an EC) monitor or EC) screen& the dimmer the images. a. 1rue *!. Lalse 111,. Chapter -: *utput Question 1L #13 4i(el pitch descri!es the difference in light intensit !etween the !rightest white and the darkest !lack that can !e displa ed on an EC) monitor. a. 1rue *!. Lalse 111-. Chapter -: *utput Question 1L #11 6rightness of an EC) monitor or EC) screen is measured in pi(els. a. 1rue *!. Lalse 111/. Chapter -: *utput Question 1L #1" EC) monitors use a digital signal to produce a picture. *a. 1rue !. Lalse 1110. Chapter -: *utput Question 1L #1' .everal video standards have !een developed to define the resolution& num!er of colors& and other displa properties. *a. 1rue !. Lalse

1112. Chapter -: *utput Question 1L #1+ 6oth the video card and the monitor must support the same video standard to generate a desired resolution and num!er of colors. *a. 1rue !. Lalse 11"3. Chapter -: *utput Question 1L #1, # video card or mother!oard& in the case of integrated video& must have enough video memor to generate the resolution and num!er of colors ou want to displa . *a. 1rue !. Lalse 11"1. Chapter -: *utput Question 1L #11he aspect ratio for widescreen monitors is ":1. a. 1rue *!. Lalse 11"". Chapter -: *utput Question 1L #1/ 1he !est analog televisions have a resolution of onl pi(els. a. 1rue *!. Lalse 11"'. Chapter -: *utput Question 1L #10 1oda & all !roadcast stations must transmit digital signals& as mandated ! the LCC. *a. 1rue !. Lalse 11"+. Chapter -: *utput Question 1L #12 @ith game consoles& the output device often is a television. *a. 1rue !. Lalse 11",. Chapter -: *utput Question 1L #"3 Inside a CD1& an electron !eam moves !ack and forth across the !ack of the screen causing the dots on the front of the screen to glow& which produces an image on the screen. *a. 1rue !. Lalse

12"3 ( 1303

11"-. Chapter -: *utput Question 1L #"1 # scanner is an output device that produces te(t and graphics on a ph sical medium such as paper. a. 1rue *!. Lalse 11"/. Chapter -: *utput Question 1L #"" .mall !usiness computer users might print several hundred pages a da . *a. 1rue !. Lalse 11"0. Chapter -: *utput Question 1L #"' Bome computer users might print fewer than a hundred pages a week. *a. 1rue !. Lalse 11"2. Chapter -: *utput Question 1L #"+ @ith 6luetooth printing& a printer communicates with a computer or other device using infrared light waves. a. 1rue *!. Lalse 11'3. Chapter -: *utput Question 1L #", InkHAet printers produce te(t and graphics in !oth !lackHandHwhite and color on a variet of paper t pes. *a. 1rue !. Lalse 11'1. Chapter -: *utput Question 1L #"1he print head mechanism in an inkHAet printer contains inkHfilled print cartridges. *a. 1rue !. Lalse 11'". Chapter -: *utput Question 1L #"/ @ith an inkHAet printer& a higher dpi means the drops of ink are larger. a. 1rue *!. Lalse

11''. Chapter -: *utput Question 1L #"0 Most inkHAet printers have at least two print cartridges: one containing !lack ink and the other$s% containing colors. *a. 1rue !. Lalse 11'+. Chapter -: *utput Question 1L #"2 1he num!er of pages a single inkHAet cartridge can print varies ! manufacturer and the t pe of documents !eing printed. *a. 1rue !. Lalse 11',. Chapter -: *utput Question 1L #'3 .ome photo printers can print panoramic photos. *a. 1rue !. Lalse 11'-. Chapter -: *utput Question 1L #'1 Man photo printers have a !uiltHin card slot so the printer can print digital photographs directl from a memor card. *a. 1rue !. Lalse 11'/. Chapter -: *utput Question 1L #'" .ome photo printers have !uiltHin EC) color screens& allowing users to view and enhance pictures !efore printing them. *a. 1rue !. Lalse 11'0. Chapter -: *utput Question 1L #'' Easer printers for large !usiness users print less than 1, ppm $pages per minute%. a. 1rue *!. Lalse 11'2. Chapter -: *utput Question 1L #'+ Color laser printers are priced slightl eIuivalent !lackHandHwhite models. *a. 1rue !. Lalse 11+3. Chapter -: *utput Question 1L #',

higher than otherwise

@hen printing a document& laser printers process and store the entire page !efore the actuall print it. *a. 1rue !. Lalse 11+1. Chapter -: *utput Question 1L #'Multifunction peripherals reIuire less space than having separate devices. *a. 1rue !. Lalse 11+". Chapter -: *utput Question 1L #'/ .ome mo!ile printers have a !uiltHin wireless port through which the communicate with a computer wirelessl . *a. 1rue !. Lalse 11+'. Chapter -: *utput Question 1L #'0 .ome plotters and largeHformat printers use individual sheets of paper& while others take large rolls. *a. 1rue !. Lalse 11++. Chapter -: *utput Question 1L #'2 Ea!el printers t picall use thermal technolog . *a. 1rue !. Lalse 11+,. Chapter -: *utput Question 1L #+3 Easer printers for mainframe computers ordinaril paper. a. 1rue *!. Lalse 11+-. Chapter -: *utput Question 1L #+1 1o take full advantage of highHend surround sound speaker s stems& !e sure the sound card in the computer is compati!le with the speaker s stem. *a. 1rue !. Lalse 11+/. Chapter -: *utput Question 1L #+"

use continuousHform

Beadphones rest inside the ear canal. a. 1rue *!. Lalse 11+0. Chapter -: *utput Question 1L #+' In some software applications& the computer can speak the contents of a document through voice output. *a. 1rue !. Lalse 11+2. Chapter -: *utput Question 1L #++ 8oice output rarel works with voice input. a. 1rue *!. Lalse 11,3. Chapter -: *utput Question 1L #+, .ome data proAectors are small porta!le devices. *a. 1rue !. Lalse 11,1. Chapter -: *utput Question 1L #+.ome data proAectors are large devices that attach to a ceiling or wall in an auditorium. *a. 1rue !. Lalse 11,". Chapter -: *utput Question 1L #+/ 6ecause EC) proAectors tend to produce lowerHIualit images& users often prefer )E4 proAectors for their sharper& !righter images. *a. 1rue !. Lalse 11,'. Chapter -: *utput Question 1L #+0 In addition to games& Ao sticks& wheels& and gamepads that include force feed!ack are used in practical applications such as in the militar and aviation. *a. 1rue !. Lalse 11,+. Chapter -: *utput Question 1L #+2 BearingHimpaired users can instruct programs to displa of sounds.

words instead

*a. 1rue !. Lalse 11,,. Chapter -: *utput Question 1L #,3 8isuall impaired users cannot change @indows settings& such as increasing the si=e or changing the color of te(t to make words easier to read. a. 1rue *!. Lalse 11,-. Chapter -: *utput Question C* #1 ____________________ is a categor of output that includes memos& letters& announcements& press releases& and reports. Correct #nswer$s%: a. 1e(t 11,/. Chapter -: *utput Question C* #" ____________________ is a categor of output that includes drawings& clip art& and photographs. Correct #nswer$s%: a. >raphics 11,0. Chapter -: *utput Question C* #' ____________________ is a categor of output that includes music& narrations& and speeches. Correct #nswer$s%: a. #udio 11,2. Chapter -: *utput Question C* #+ ____________________ is a categor of output that includes prerecorded news reports& movies& and performances. Correct #nswer$s%: a. 8ideo 11-3. Chapter -: *utput Question C* #, Commonl used ____________________ devices include displa printers& speakers& headphones& and ear!uds. Correct #nswer$s%: a. output 11-1. Chapter -: *utput Question C* #1wo t pes of ____________________ devices are flatHpanel displa s and

devices&

CD1s. Correct #nswer$s%: a. displa 11-". Chapter -: *utput Question C* #/ ____________________ means information appears on a monitor in one color on a different color !ackground. Correct #nswer$s%: a. Monochrome 11-'. Chapter -: *utput Question C* #0 # monitor is measured in the same wa as a television is measured& that is ____________________ from one corner to the other. Correct #nswer$s%: a. diagonall 11-+. Chapter -: *utput Question C* #2 #$n% ____________________ monitor is a desktop monitor that uses a liIuid cr stal displa instead of cathode ra tu!e to produce images on the screen. Correct #nswer$s%: a. EC) !. liIuid cr stal displa c. EC) $liIuid cr stal displa % d. liIuid cr stal displa $EC)% 11-,. Chapter -: *utput Question C* #13 Mo!ile computers& such as note!ook computers and smart phones and other mo!ile devices& have !uiltHin ____________________ screens. Correct #nswer$s%: a. EC) 11--. Chapter -: *utput Question C* #11 EC) monitors have a small ____________________K that is& the less desk space than older monitors. Correct #nswer$s%: a. footprint 11-/. Chapter -: *utput Question C* #1" .etting a monitor to displa a higher ____________________ uses a greater num!er of pi(els and thus provides a smoother image. Correct #nswer$s%: a. resolution

take up

11-0. Chapter -: *utput Question C* #1' #$n% ____________________ displa uses a separate transistor for each liIuid cr stal cell and thus displa s highHIualit color that is viewa!le from all angles. Correct #nswer$s%: a. 1L1 11-2. Chapter -: *utput Question C* #1+ # newer t pe of 1L1 technolog & called ____________________& uses organic molecules that produce an even !righter& easierHtoHread displa than standard 1L1 displa s. Correct #nswer$s%: a. *E;) !. *rganic E;) c. *E;) $*rganic E;)% d. *rganic E;) $*E;)% 11/3. Chapter -: *utput Question C* #1, #$n% ____________________ displa uses fewer transistors& reIuires less power& and is less e(pensive than an activeHmatri( displa . Correct #nswer$s%: a. passiveHmatri( 11/1. Chapter -: *utput Question C* #1nar00!-1.jpg #$n% ____________________ monitor like the one in the accompan ing figure uses a liIuid compound to present information on a displa device. Correct #nswer$s%: a. EC) !. EiIuid cr stal displa c. EiIuid cr stal displa $EC)% d. EC) $liIuid cr stal displa % 11/". Chapter -: *utput Question C* #1/ nar00!-1.jpg EC) monitors and EC) screens like the one in the accompan ing figure produce color using ____________________ technolog . Correct #nswer$s%: a. passive matri( !. active matri( c. activeHmatri( d. passiveHmatri(

e. f. g. h.

activeHmatri( or passiveHmatri( active matri( or passive matri( passive matri( or active matri( passiveHmatri( or activeHmatri(

11/'. Chapter -: *utput Question C* #10 nar00!-1.jpg 1o displa the highest Iualit images& an EC) monitor like the one in the accompan ing figure should plug in a$n% ____________________ port& which ena!les digital signals to transmit directl to the EC) monitor. Correct #nswer$s%: a. )8I !. )igital 8ideo Interface c. )8I $)igital 8ideo Interface% d. )igital 8ideo Interface $)8I% e. )ispla 4ort f. B)MI g. BighH)efinition Media Interface h. B)MI $BighH)efinition Media Interface% i. BighH)efinition Media In 11/+. Chapter -: *utput Question C* #12 nar00!-1.jpg In monitors like the one in the accompan ing figure& a$n% ____________________ is a unit of visi!le light intensit eIual to one candela $formerl called candlepower% per sIuare meter. Correct #nswer$s%: a. nit 11/,. Chapter -: *utput Question C* #"3 nar00!-1.jpg @hen compared to EC) monitors& like the one in the accompan ing figure& ____________________ monitors offer larger screen si=es and higher displa Iualit !ut are more e(pensive. Correct #nswer$s%: a. plasma 11/-. Chapter -: *utput Question C* #"1 # monitor:s ____________________ si=e is the diagonal measurement of the actual viewing area provided ! the screen in the CD1 monitor. Correct #nswer$s%: a. viewa!le 11//. Chapter -: *utput Question C* #""

# printout in ____________________ orientation presents its information printed across the shorter width of the paper. Correct #nswer$s%: a. portrait 11/0. Chapter -: *utput Question C* #"' *utput that is presented on a displa device is called ____________________ cop . Correct #nswer$s%: a. soft 11/2. Chapter -: *utput Question C* #"+ # printout in ____________________ orientation presents its information printed across the widest part of the paper. Correct #nswer$s%: a. landscape 1103. Chapter -: *utput Question C* #", *f letters& spreadsheets& reports& and !ooks& the portrait orientation except ____________________. Correct #nswer$s%: a. spreadsheets 1101. Chapter -: *utput Question C* #"#$n% ____________________ printer is a t pe of nonimpact printer that forms characters and graphics ! spra ing tin drops of liIuid ink onto a piece of paper. Correct #nswer$s%: a. inkHAet 110". Chapter -: *utput Question C* #"/ 4rinter ____________________ is measured ! a printer can print. Correct #nswer$s%: a. resolution 110'. Chapter -: *utput Question C* #"0 1he ____________________ of an inkHAet printer is measured ! num!er of pages per minute it can print. Correct #nswer$s%: a. speed

all usuall

use

the num!er of dots per inch

the

110+. Chapter -: *utput Question C* #"2 Most inkHAet printers can print from 1"33 to ____________________ dpi. Correct #nswer$s%: a. +033 110,. Chapter -: *utput Question C* #'3 Most inkHAet printers can print from 1"H'- ____________________. Correct #nswer$s%: a. ppm !. pages per minute c. ppm $pages per minute% d. pages per minute $ppm% 110-. Chapter -: *utput Question C* #'1 Man photo printers use ____________________ technolog . Correct #nswer$s%: a. inkHAet 110/. Chapter -: *utput Question C* #'" #$n% ____________________ printer generates images ! pushing electricall heated pins against heatHsensitive paper. Correct #nswer$s%: a. thermal 1100. Chapter -: *utput Question C* #'' #$n% ____________________ printer generates rich& nonsmearing images ! using heat to melt colored wa( onto heatHsensitive paper. Correct #nswer$s%: a. thermal wa( transfer !. thermalHwa( transfer c. thermal wa(Htransfer 1102. Chapter -: *utput Question C* #'+ #$n% ____________________ printer uses heat to transfer colored d e to speciall coated paper& creating images that are of photographic Iualit . Correct #nswer$s%: a. d eHsu!limation !. d e su!limation c. digital photo 1123. Chapter -: *utput Question C* #', #$n% ____________________ printer is a small& lightweight !atter H powered printer that allows a mo!ile user to print from a note!ook

computer& smart phone& or other mo!ile device. Correct #nswer$s%: a. mo!ile 1121. Chapter -: *utput Question C* #'____________________ are used in speciali=ed fields such as engineering and drafting and usuall are ver costl . Correct #nswer$s%: a. 4lotters 112". Chapter -: *utput Question C* #'/ )igital postage is sometimes known as ____________________ postage. Correct #nswer$s%: a. Internet 112'. Chapter -: *utput Question C* #'0 Most la!el printers also print ____________________ codes. Correct #nswer$s%: a. !ar 112+. Chapter -: *utput Question C* #'2 #$n% ____________________ is a sophisticated printer used to produce highHIualit drawings such as !lueprints& maps& and circuit diagrams. Correct #nswer$s%: a. plotter 112,. Chapter -: *utput Question C* #+3 Most personal computers have a small internal ____________________ that usuall outputs onl lowHIualit sound. Correct #nswer$s%: a. speaker 112-. Chapter -: *utput Question M# #1H"3 Identify the letter of the choice that best matches the phrase or definition.1 pe of document that is t picall printed on a plotterMind of printer used to produce highHIualit drawings such as maps and circuit diagrams1he Iualit of an EC) monitor or EC) screen depends primaril on this1he standard unit of luminous intensit 1he four !asic t pes are te(t& graphics& audio& and video#n output device that visuall conve s te(t& graphics& and video information# displa device packaged as a separate peripheral1 pe of monitor that offers screen si=es up to 1,3 inches wide1he most advanced form of digital television1he time in milliseconds it takes to turn a pi(el on or off*rientation that is taller than it is wide*rientation that is wider

than it is tall4rinter that forms characters ! striking a mechanism against an inked ri!!on.elfHservice gas pumps often print receipts using this kind of printer5se this for a monitorQs optimal resultsControls the manipulation and displa of graphics on a displa device4ort that ena!les digital signals to transmit directl to the EC) monitor4ort that allows users to connect e(ternal analog devices to the computer.ometimes called an allHinHone device1 pe of proAector that uses liIuid cr stal displa technolog and its own light source to displa the information shown on the computer on the screen!lueprint plotter resolution candela output displa device monitor plasma B)18 response time portrait landscape impact thermal native resolution >45 )8I .Hvideo multifunction EC) NaO 1. 1 pe of document that is t picall printed on a plotter N!O ". Mind of printer used to produce highHIualit drawings such as maps and circuit diagrams NcO '. 1he Iualit of an EC) monitor or EC) screen depends primaril on this NdO +. 1he standard unit of luminous intensit NeO ,. 1he four !asic t pes are te(t& graphics& audio& and video NfO -. #n output device that visuall conve s te(t& graphics& and video information NgO /. # displa device packaged as a separate peripheral NhO 0. 1 pe of monitor that offers screen si=es up to 1,3 inches wide NiO 2. 1he most advanced form of digital television NAO 13. 1he time in milliseconds it takes to turn a pi(el on or off NkO 11. *rientation that is taller than it is wide NlO 1". *rientation that is wider than it is tall NmO 1'. 4rinter that forms characters ! striking a mechanism against an inked ri!!on NnO 1+. .elfHservice gas pumps often print receipts using this kind of printer NoO 1,. 5se this for a monitorQs optimal results NpO 1-. Controls the manipulation and displa of graphics on a displa device NIO 1/. 4ort that ena!les digital signals to transmit directl to the EC) monitor NrO 10. 4ort that allows users to connect e(ternal analog devices to the computer NsO 12. .ometimes called an allHinHone device NtO "3. 1 pe of proAector that uses liIuid cr stal displa technolog and its own light source to displa the information shown on the computer on the screen a. !. c. d. e. f. g. h. i. A. !lueprint plotter resolution candela output displa device monitor plasma B)18 response time

k. l. m. n. o. p. I. r. s. t.

portrait landscape impact thermal native resolution >45 )8I .Hvideo multifunction EC)

112/. Chapter -: *utput Question ;. #1 )iscuss the four !asic categories of output. Correct #nswer: @hile working with a computer& a user encounters four !asic categories of output: te(t& graphics& audio& and video. 8er often& a single form of output& such as a @e! page& includes more than one of these categories. T 1e(t 9 ;(amples of te(tH!ased output are memos& letters& press releases& reports& classified advertisements& newsletters& envelopes& mailing la!els& and eHmail messages. *n the @e!& users view and print man other t pes of te(tH!ased output. 1hese include !logs& newspaper and maga=ine articles& !ooks& pla or television show transcripts& stock Iuotes& speeches& and lectures. T >raphics 9 *utput often includes graphics to enhance its visual appeal and conve information. 6usiness letters have logos. Deports include charts. ?ewsletters use drawings& clip art& and photographs. 5sers print highHIualit photographs taken with a digital camera. Man @e! sites use animated graphics& such as !linking icons& scrolling messages& or simulations. T #udio 9 5sers insert their favorite songs from i1unes and listen to the music while working on the computer. .oftware such as games& enc clopedias& and simulations often have musical accompaniments for entertainment and audio clips& such as narrations and speeches& to enhance understanding. *n the @e!& users tune into radio and television stations and listen to audio clips& podcasts& or live !roadcasts of interviews& talk shows& sporting events& news& music& and concerts. 1he also use the Internet to conduct realHtime conversations with friends& coworkers& or famil mem!ers& Aust as if the were speaking on the telephone. T 8ideo 9 #s with audio& software and @e! sites often include video clips to enhance understanding. 8odcasts and video !logs& for e(ample& add a video component to the traditional podcast and !log. 5sers watch a live or prerecorded news report& view a repla while attending a live sporting event& o!serve weather conditions& or enAo a live performance of their favorite musician or musical group on a computer or mo!ile device. Instead of renting a movie& users can download movie content from a @e! site for a fee and then watch the entire movie on a computer or mo!ile device. #ttaching a video camera to the computer allows users to watch home movies on the computer. 1he also can attach a television:s antenna or ca!le to the computer and watch a television

program on the computer screen. 1120. Chapter -: *utput Question ;. #" )iscuss what a CD1 monitor is and how it differs from EC) monitors. Correct #nswer: # CD1 monitor is a desktop monitor that contains a cathodeHra tu!e. # cathodeHra tu!e $CD1% is a large& sealed glass tu!e. 1he front of the tu!e is the screen. 1in dots of phosphor material coat the screen on a CD1. Inside the CD1& an electron !eam moves !ack and forth across the !ack of the screen. 1his causes the dots on the front of the screen to glow& which produces an image on the screen. CD1 monitors have a much larger footprint than do EC) monitorsK that is& the take up more desk space and thus are not used much toda . # CD1 monitor:s viewa!le si=e is the diagonal measurement of the actual viewing area provided ! the screen in the CD1 monitor. # "1Hinch monitor& for e(ample& ma have a viewa!le si=e of "3 inches. 1122. Chapter -: *utput Question ;. #' )iscuss wireless printing options. Correct #nswer: 1oda & wireless printing technolog makes the task of printing from a note!ook computer& smart phone& or digital camera much easier. 1wo wireless technologies for printing are 6luetooth and infrared. @ith 6luetooth printing& a computer or other device transmits output to a printer via radio waves. 1he computer or other device and the printer do not have to !e aligned with each otherK rather& the need to !e within an appro(imate '3Hfoot range. @ith infrared printing& a printer communicates with a computer or other device using infrared light waves. 1o print from a smart phone& for e(ample& a user lines up the Ir)# port on the smart phone with the Ir)# port on the printer. 1"33. Chapter -: *utput Question ;. #+ )iscuss inkHAet printing& including the costs& t pes of paper it accepts& what it can print on& its resolution& and its speed. Correct #nswer: #n inkHAet printer is a t pe of nonimpact printer that forms characters and graphics ! spra ing tin drops of liIuid ink onto a piece of paper. InkHAet printers have !ecome a popular t pe of color printer for use in the home. # reasona!le Iualit inkHAet printer costs less than S133. InkHAet printers produce te(t and graphics in !oth !lackHandHwhite and color on a variet of paper t pes. 1hese printers normall use individual sheets of paper stored in one or two remova!le or stationar tra s. InkHAet printers accept papers in man si=es& ranging from ' ( , inches to 0 17" ( 1+ inches. #vaila!le paper t pes include plain paper& inkHAet paper& photo paper& gloss paper& and !anner paper. Most inkH Aet printers can print photographicHIualit images on an of these t pes of paper.

InkHAet printers also print on other materials such as envelopes& la!els& inde( cards& greeting card paper $card stock%& transparencies& and ironHon 1Hshirt transfers. Man inkHAet printers include software for creating greeting cards& !anners& !usiness cards& and letterheads. #s with man other input and output devices& one factor that determines the Iualit of an inkHAet printer is its resolution. 4rinter resolution is measured ! the num!er of dots per inch $dpi% a printer can print. @ith an inkHAet printer& a dot is a drop of ink. # higher dpi means the drops of ink are smaller. Most inkHAet printers can print from 1"33 to +033 dpi. 1he higher the dpi& the !etter the print Iualit . 1he difference in Iualit !ecomes noticea!le when the si=e of the printed image increases. 1hat is& a walletHsi=ed image printed at 1"33 dpi ma look similar in Iualit to one printed at "+33 dpi. @hen ou increase the si=e of the image& to 0 ( 13 for e(ample& the printout of the 1"33 dpi resolution ma look grainier than the one printed using a "+33 dpi resolution. 1he speed of an inkHAet printer is measured ! the num!er of pages per minute $ppm% it can print. Most inkHAet printers print from 1" to 'ppm. >raphics and colors print at a slower rate. Lor e(ample& an inkH Aet printer ma print '- ppm for !lack te(t and onl "/ ppm for color and7or graphics. 1he print head mechanism in an inkHAet printer contains inkHfilled print cartridges. ;ach cartridge has fift to several hundred small ink holes& or no==les. 1he ink propels through an com!ination of the no==les to form a character or image on the paper. 1"31. Chapter -: *utput Question ;. #, )iscuss what a multifunction peripheral is& including its advantages and disadvantages. Correct #nswer: # multifunction peripheral is a single device that looks like a cop machine !ut provides the functionalit of a printer& scanner& cop machine& and perhaps a fa( machine. # fa( machine is a device that codes and encodes documents so that the can !e transmitted over telephone lines. 1he documents can contain te(t& drawings or photos& or can !e handwritten. 1he features of these devices& which sometimes are called allHinHone devices& var . Lor e(ample& some use color inkHAet printer technolog & while others include a !lackHandHwhite or color laser printer. .mall offices and home office $.*B*% users have multifunction peripherals !ecause these devices reIuire less space than having a separate printer& scanner& cop machine& and fa( machine. #nother advantage of these devices is the are significantl less e(pensive than if ou purchase each device separatel . If the device !reaks down& however& ou lose all four functions& which is the primar disadvantage.

1"3". Chapter -: *utput Question ;. #;(plain what a mo!ile printer is& and what a la!el7postage printer is. Correct #nswer: # mo!ile printer is a small& lightweight& !atter Hpowered printer that allows a mo!ile user to print from a note!ook computer& smart phone& or other mo!ile device while traveling. 6arel wider than the paper on which the print& mo!ile printers fit easil in a !riefcase alongside a note!ook computer. Mo!ile printers mainl use inkHAet& thermal& thermal wa(Htransfer& or d eHsu!limation technolog . Man of these printers connect to a 5.6 port. *thers have a !uiltHin wireless port through which the communicate with the computer wirelessl . # la!el printer is a small printer that prints on an adhesiveHt pe material that can !e placed on a variet of items such as envelopes& packages& optical discs& photos& file folders& and to s. Most la!el printers also print !ar codes. Ea!el printers t picall use thermal technolog . # postage printer is a special t pe of la!el printer that has a !uiltH in digital scale and prints postage stamps. 4ostage printers allow users to !u and print digital postage& called Internet postage& right from their computer. 1hat is& ou purchase an amount of postage from an authori=ed postal service @e! site. #s ou need a stamp& ou print it on the postage printer. ;ach time a postage stamp prints& our postage account is updated. #lthough ou can print Internet postage on an inkH Aet or photo printer& postage printers can !e more economical !ecause the use thermal technolog instead of ink cartridges. 1"3'. Chapter -: *utput Question C# #1 Critical Thinking Questions Case 6-1 Cou:ve Aust started as a salesperson in the printer department of a new technolog superstore& and ou are taking a crash course in the specifications and capa!ilities of printers. @hat will ou recommend for a customer who is looking for a printer that is compara!le in cost to a photo printer !ased on inkHAet technolog and is small enough for the mo!ile user to carr in a !riefcaseJ a. largeHformat printer c. d eHsu!limation printer !. plotter d. thermal printer

Correct #nswer: c. 1"3+. Chapter -: *utput Question C# #" Critical Thinking Questions

Case 6-1 Cou:ve Aust started as a salesperson in the printer department of a new technolog superstore& and ou are taking a crash course in the specifications and capa!ilities of printers. # customer is looking to !e a!le to print !lueprints and maps. @hat kind of technolog will ou recommend for herJ a. thermal printer c. line printer !. plotter d. d eHsu!limation

Correct #nswer: !. 1"3,. Chapter -: *utput Question C# #' Critical Thinking Questions Case 6-2 Cour friend has !ought a new EC) monitor& and ou decide to compare its specifications to ours& as our own was one of the first to come on the market and ou are considering replacing it. Cour friend:s monitor is far !righter than ours. Bers has a value of ,,3 nits. @hich of the following can !e a value of our monitorJ a. ",3 nits c. /,3 nits !. ,,3 nits d. #n of the a!ove& as the nit is not the measurement of visi!le light intensit

Correct #nswer: a. 1"3-. Chapter -: *utput Question C# #+ Critical Thinking Questions Case 6-2 Cour friend has !ought a new EC) monitor& and ou decide to compare its specifications to ours& as our own was one of the first to come on the market and ou are considering replacing it. 1he images on our friend:s monitor are far sharper than the ones on our own. Bers has a dot pitch value of .'3 mm. @hich of the following can !e the value of our monitorJ a. .", mm c. .'3 mm !. ."1 mm d. .'' mm

Correct #nswer: d. 1"3/. Chapter /: .torage Question MC #1 ____ holds data& instructions& and information for future use. *a. .torage !. *utput c. 1hroughput d. Input 1"30. Chapter /: .torage Question MC #" ____ storage is the ph sical material on which a computer keeps data& instructions& and information. a. 4rimar *!. .econdar c. 1ertiar d. all of the a!ove 1"32. Chapter /: .torage Question MC #' ____ is the num!er of ! tes $characters% a storage medium can hold. a. Desolution !. )imensionalit *c. Capacit d. Detention 1"13. Chapter /: .torage Question MC #+ #$n% ____ device is the computer hardware that records and7or retrieves items to and from storage media. a. concatenation !. inde(ed c. resolved *d. storage 1"11. Chapter /: .torage Question MC #, 1he infle(i!le& circular platters on ____ disks use magnetic particles to store data& instructions& and information. *a. hard !. digital c. optical d. inde(ed 1"1". Chapter /: .torage Question MC #-

Memor

$chips% accesses items in ____. *a. nanoseconds !. microseconds c. milliseconds d. seconds

1"1'. Chapter /: .torage Question MC #/ .torage devices access items in ____. a. nanoseconds !. microseconds c. milliseconds *d. either 6 or C 1"1+. Chapter /: .torage Question MC #0 1he smallest unit of data a computer can process is a$n% ____. a. cluster !. allocation unit *c. !it d. integer 1"1,. Chapter /: .torage Question MC #2 ;(perts estimate that hard disks using perpendicular recording will provide storage capacities a!out ____ times greater than disks that use longitudinal recording. a. ' !. / *c. 13 d. 1, 1"1-. Chapter /: .torage Question MC #13 6usinesses use hard disks to store ____. a. correspondence !. contracts c. customer orders and invoices *d. all of the a!ove 1"1/. Chapter /: .torage Question MC #11 ____ is the process of dividing a disk into tracks and sectors& so the operating s stem can store and locate data and information on the disk. a. Inde(ing *!. Lormatting c. Decording d. ;longating

1"10. Chapter /: .torage Question MC #1" #$n% ____ is made of aluminum& glass& or ceramic and is coated with an allo material that allows items to !e recorded magneticall on its surface. a. sector !. read7write head c. vector *d. platter 1"12. Chapter /: .torage Question MC #1' #ll of the following are characteristics of hard disks ;<C;41 ____. *a. writeHprotect notch !. read7write head c. sectors and tracks d. capacit 1""3. Chapter /: .torage Question MC #1+ *n desktop computers& platters have a$n% ____ factor& or si=e& of appro(imatel '., inches in diameter. a. !ase !. shape *c. form d. dimensionalit 1""1. Chapter /: .torage Question MC #1, # read7write ____ is the mechanism that reads and writes items in the drive as it !arel touches the disk:s recording surface. *a. head !. inde( c. vector d. notch 1""". Chapter /: .torage Question MC #1#$n% ____ is a duplicate of a file& program& or disk that can !e used in case the original is lost& damaged& or destro ed. a. cache *!. !ackup c. home site d. !aseline 1""'. Chapter /: .torage Question MC #1/ #ccess time for toda :s hard disks ranges from ____. a. 0 H 13 M6ps !. ' H 1" M6ps *c. ' H 1" ms

d. ,&+33 Y 1,&333 rpm 1""+. Chapter /: .torage Question MC #10 )epending on the t pe of hard disk& transfer rates range from ____. a. 1" H"+ M6ps !. 1", H "33 M6ps *c. 1, H '"3 M6ps d. +&,33 Y 1,&333 rpm 1"",. Chapter /: .torage Question MC #12 .ome computers improve hard disk access time ! using a disk ____& which consists of memor chips that store freIuentl accessed items. a. warehouse *!. cache c. !ase d. home 1""-. Chapter /: .torage Question MC #"3 # group of two or more integrated hard disks is called a$n% ____. a. pocket !. 5LC *c. D#I) d. !aseline 1""/. Chapter /: .torage Question MC #"1 ____ devices are servers connected to a network with the sole purpose of providing storage. a. D#I) !. D#. *c. ?#. d. D#? 1""0. Chapter /: .torage Question MC #"" #$n% ____ hard disk is a hard disk that ou insert and take out of a drive& and it ma either !e !uilt into the s stem unit or e(ternal and connected via a 5.6 or Lire@ire port. a. personal !. mini c. 5.6 *d. remova!le 1""2. Chapter /: .torage Question MC #"' )evices including all of the following ;<C;41 ____ often have internal miniature hard disks.

*a. laptops !. media pla ers c. digital cameras d. smart phones 1"'3. Chapter /: .torage Question MC #"+ Miniature hard disks have storage capacities that range from 1 >6 to ____. a. 13 >6 !. 113 >6 c. ""3 >6 *d. '"3 >6 1"'1. Chapter /: .torage Question MC #", # disk ____ consists of a specialHpurpose chip and electronic circuits that control the transfer of data& instructions& and information from a disk to and from the s stem !us and other components in the computer. *a. controller !. router c. inde(er d. ta!let 1"'". Chapter /: .torage Question MC #"#n advantage of porta!le hard disks and remova!le hard disks is that users can ____. a. transport a large num!er of files !. add storage space to a note!ook computer or 1a!let 4C c. easil store large audio and video files *d. all of the a!ove 1"''. Chapter /: .torage Question MC #"/ Current ____ have storage capacities of 1- >6 to ",- >6 and more. a. optical pens *!. ..)s c. access drives d. 5M<s 1"'+. Chapter /: .torage Question MC #"0 #$n% ____ flash memor card has a storage capacit a. CompactLlash *!. Memor .tick 4D* )uo c. .ecure )igital d. () 4icture Card 1"',. Chapter /: .torage Question MC #"2

of 1 >6 to 1- >6.

#$n% ____ flash memor

card has a storage capacit

of ,1" M6 to 0 >6.

a. CompactLlash !. Memor .tick 4D* )uo *c. .ecure )igital d. () 4icture Card 1"'-. Chapter /: .torage Question MC #'3 Common t pes of flash memor cards include ____. a. CompactLlash $CL% !. .ecure )igital $.)% and Memor c. () 4icture Card *d. all of the a!ove .tick

1"'/. Chapter /: .torage Question MC #'1 1he cost of a 1- >6 CompactLlash card can !e the same as a ____ e(ternal hard disk. a. 133 M6 !. ",3 M6 c. -+3 >6 *d. 1 16 1"'0. Chapter /: .torage Question MC #'" # card ____ is a device that reads data& instructions& and information stored on flash memor cards. a. access stick *!. reader7writer c. access port d. restorer 1"'2. Chapter /: .torage Question MC #'' #$n% ____ smart drive is a special t pe of 5.6 flash drive that includes preinstalled software accessed through a @indowsHt pe interface. a. 51 !. 5" *c. 5' d. 5+ 1"+3. Chapter /: .torage Question MC #'+ nar001-1.jpg #s shown in the accompan ing figure& a$n% ____ drive is a flash memor storage device that plugs in a 5.6 port on a computer or porta!le device. a. #1M

!. smart *c. thum! d. thin 1"+1. Chapter /: .torage Question MC #', nar001-1.jpg If the computer has an internal hard disk $drive C% and a )8) drive $drive )% and no other disk drives& what drive will the 5.6 flash drive& like the one shown in the accompan ing figure& pro!a!l !eJ a. # !. 6 *c. ; d. ?one of the a!ove 1"+". Chapter /: .torage Question MC #'nar001-1.jpg Current 5.6 flash drives& like the one in the accompan ing figure& have transfer rates of ____. a. " M6ps !. + M6ps *c. 1" M6ps d. "3 M6ps 1"+'. Chapter /: .torage Question MC #'/ ;(pressCard modules can !e used to add all of the following ;<C;41 ____ capa!ilities to a computer. a. memor !. storage *c. printing d. communications 1"++. Chapter /: .torage Question MC #'0 ____ storage is an Internet service that provides storage to computer users. a. ;ncr pted !. .hared *c. Cloud d. ?et 1"+,. Chapter /: .torage Question MC #'2 Man cloud storage providers offer ____. a. encr ption !. @e! applications c. passwords

*d. all of the a!ove 1"+-. Chapter /: .torage Question MC #+3 >oogle )ocs is a cloud storage provider for all of the following ;<C;41 ____. a. spreadsheets !. presentations *c. eHmail messages d. documents 1"+/. Chapter /: .torage Question MC #+1 nar002-1.jpg 5sers su!scri!e to a cloud storage service& like the kind advertised in the accompan ing figure& to ____. a. save time ! storing large files instantaneousl !. allow others to access files c. store offsite !ackups of data *d. all of the a!ove 1"+0. Chapter /: .torage Question MC #+" .ome cloud storage services charge an additional per ____ fee for data transferred to and from the cloud storage service. a. mega! te !. tera! te c. peta! te *d. giga! te 1"+2. Chapter /: .torage Question MC #+' #$n% ____ disc is a t pe of storage media that consists of a flat& round& porta!le disc made of metal& plastic& and lacIuer that is written to and read ! a laser. a. magnetic !. solidHstate c. laserHread *d. optical 1",3. Chapter /: .torage Question MC #++ nar003-1.jpg *ptical discs like the kind shown in the accompan ing figure usuall are ____ than oneHtwentieth of an inch thick. a. '., inches in diameter and less *!. +./, inches in diameter and less c. '., inches in diameter and more d. +./, inches in diameter and more

1",1. Chapter /: .torage Question MC #+, nar003-1.jpg 1he drive designation of an optical disc drive& into which the disc shown in the accompan ing figure would fit& usuall ____. a. precedes alpha!eticall !efore that of all the hard disks !. comes alpha!eticall !etween that of the hard disks *c. follows alpha!eticall after that of all the hard disks d. none of the a!ove 1",". Chapter /: .torage Question MC #+nar003-1.jpg *ptical discs& like the one in the accompan ing figure& commonl items in ____. store

a. random locations an where !etween the center of the disc and the edge of the disc !. multiple pieHshaped sections that !reak a track into arcs *c. a single track that spirals from the center of the disc to the edge of the disc d. multiple concentric tracks from the center of the disc to the edge of the disc 1",'. Chapter /: .torage Question MC #+/ #ll of the following ma scratch or damage an optical disc ;<C;41 ____. *a. holding !. stacking c. touching d. e(posing a disk ! its edges disks the underside of a disc disks to an t pe of contaminant

1",+. Chapter /: .torage Question MC #+0 4lace a C) or )8) in its protective case& called a$n% ____ !o(& when it is not !eing used. a. D*M *!. Aewel c. sector d. ultimate 1",,. Chapter /: .torage Question MC #+2 #$n% ____ is a t pe of optical disc that users can read from !ut not write to or erase. a. C)HD !. C)HD@ *c. )8)HD*M d. )8)HD@

1",-. Chapter /: .torage Question MC #,3 # standard C)HD*M is called a ____ disc !ecause manufacturers write all items on the disc at one time. a. multisession *!. singleHsession c. unisession d. compoundHsession 1",/. Chapter /: .torage Question MC #,1 # t pical C)HD*M holds from ____ of data& instructions& and information. a. +,3 M6 H -,3 M6 !. +, M6 H 133 M6 c. -,3 >6 H 2,3 >6 *d. -,3 M6 H 1 >6 1",0. Chapter /: .torage Question MC #," Manufacturers measure the speed of all optical disc drives relative to the original C)HD*M drive& using an < to denote the original transfer rate of 1,3 ____. *a. M6ps $kilo! tes per second% !. M6ps $mega! tes per second% c. >6ps $giga! tes per second% d. 16ps $tera! tes per second% 1",2. Chapter /: .torage Question MC #,' Current C)HD*M drives have transfer rates ranging from ____. a. +< H 0< !. "+< H +0< *c. +0< H /,< d. 133< and faster 1"-3. Chapter /: .torage Question MC #,+ # ____ overcomes the maAor disadvantage of C)HD disks& which is !eing a!le to write on them onl once. a. C)HD*M !. )8)HD*M *c. C)HD@ d. )8)HD 1"-1. Chapter /: .torage Question MC #,, Manufacturers state the speeds of C)HD@ drives in this order: ____. a. rewrite speed& write speed& and read speed

!. write speed& read speed& and rewrite speed c. read speed& rewrite speed& and write speed *d. write speed& rewrite speed& and read speed 1"-". Chapter /: .torage Question MC #,Instead of using C)HD& man users opt for ____& which is an erasa!le multisession disc users can write on multiple times. a. C)H@ !. C)H@D *c. C)HD@ d. C)H< 1"-'. Chapter /: .torage Question MC #,/ #$n% ____ is a multisession optical disc on which users can write& !ut not erase& their own items such as te(t& graphics& and audio. *a. C)HD !. C)H@ c. C)HD@ d. C)HD@D 1"-+. Chapter /: .torage Question MC #,0 ____ means ou can write on one part of a disc at one time and another part at a later time. a. Inde(ed *!. Multisession c. Multipart MIM; d. .HMIM; 1"-,. Chapter /: .torage Question MC #,2 1o write on a C)HD@ disc& users must have C)HD@ software and a C)HD@ ____. a. port !. !us *c. drive d. shell 1"--. Chapter /: .torage Question MC #-3 # Modak ____ C) is a t pe of C)HD*M that stores digital versions of a single roll of film using a Apg file format. *a. 4icture !. Image c. *ptical d. >raphics 1"-/. Chapter /: .torage Question MC #-1

1he storage capacit of a )8)HD*M is ____ that of a C)& !ecause images are stored at higher resolutions. *a. greater than a C)& and a )8):s Iualit far surpasses !. less than a C)& !ut a )8):s Iualit far surpasses c. greater than a C)& !ut a )8):s Iualit is far less than d. less than a C)& and a )8):s Iualit is far less than 1"-0. Chapter /: .torage Question MC #-" # storage techniIue that a )8)HD*M can use to achieve a higher storage capacit than a C)HD*M is to ____. a. make the disc denser ! !. use two la ers of pits c. !e dou!leHsided *d. all of the a!ove packing the pits closer together

1"-2. Chapter /: .torage Question MC #-' #$n% ____ is a highHcapacit optical disc on which users can read !ut not write or erase. a. )8)HD@ *!. )8)HD*M c. )8)HD d. 6luHra 1"/3. Chapter /: .torage Question MC #-+ # )8) ____ is a drive that usuall can read audio C)s& C)HD*Ms& C)HDs& and C)HD@s& in addition to )8)HD*Ms. *a. pla er !. !ridge c. port d. !us 1"/1. Chapter /: .torage Question MC #-, @ith future technolog & a$n% ____ potentiall la ers& each with a capacit of , >6. *a. B) 8M) !. 6luHra c. BighH)ef d. B)H)8) 1"/". Chapter /: .torage Question MC #-# newer& e(pensive t pe of disk& called a$n% ____& has storage capacities up to 133 >6& with e(pectations of e(ceeding "33 >6 in the future. a. )8)HD@ !. )8)HD*M

will contain up to "3

c. C)HD*M *d. 6)HD*M 1"/'. Chapter /: .torage Question MC #-/ #ll of the following are competing rewrita!le )8) formats ;<C;41 ____. a. )8)HD@ *!. )8)FD c. )8)FD#M d. )8)FD@ 1"/+. Chapter /: .torage Question MC #-0 ____ is a highHcapacit rewrita!le )8) format. a. )) )8)HD *!. 6)HD; c. C) )8)HD d. 5M) )8)HD 1"/,. Chapter /: .torage Question MC #-2 1ape ____. *a. no longer is used as a primar method of storage !ut is used most often for longHterm storage and !ackup !. is used as a primar method of storage and for longHterm storage and !ackup c. no longer is used for longHterm storage and !ackup !ut is used most often as a primar method of storage d. no longer is used as a primar method of storage or for longH term storage and !ackup 1"/-. Chapter /: .torage Question MC #/3 #ll of the following use direct access ;<C;41 ____. a. C)s !. )8)s *c. tape d. hard disks 1"//. Chapter /: .torage Question MC #/1 ____ is a magneticall coated ri!!on of plastic capa!le of storing large amounts of data and information at a low cost. *a. 1ape !. *pticon c. Inde(ed data d. 1hreaded memor 1"/0. Chapter /: .torage Question MC #/" Compara!le to a tape recorder& a tape ____ reads and writes data and

information on a tape. a. reader *!. drive c. port d. adapter 1"/2. Chapter /: .torage Question MC #/' # tape ____ is a small& rectangular& plastic housing for tape. a. !ackup !. sleeve *c. cartridge d. envelope 1"03. Chapter /: .torage Question MC #/+ *n larger computers& tape cartridges are mounted in a separate ca!inet called a tape ____. a. farm !. storage unit *c. li!rar d. !o( 1"01. Chapter /: .torage Question MC #/, 1ape storage reIuires ____ access& which refers to reading or writing data consecutivel . a. conseIuential !. tangential c. inferential *d. seIuential 1"0". Chapter /: .torage Question MC #/*ne popular use of ____ is to store a prepaid amount of mone & such as for student purchases on campus. *a. smart cards !. flopp disks c. ;(pressCards d. hard disks 1"0'. Chapter /: .torage Question MC #// #$n% ____ card& which is similar in si=e to a credit card or #1M card& stores data on a thin microprocessor em!edded in the card. a. tool !. micro c. view *d. smart

1"0+. Chapter /: .torage Question MC #/0 ____ is a small sheet of film& usuall a!out + inches ! stores microscopic images of documents. a. Microfilm !. Microtape *c. Microfiche d. Microsheet

- inches& that

1"0,. Chapter /: .torage Question MC #/2 # computer output ____ recorder is the device that records images on microfilm. a. microtape !. microfiche c. microsheet *d. microfilm 1"0-. Chapter /: .torage Question MC #03 1he use of microfilm and microfiche provides all of the following advantages ;<C;41 ____. a. the greatl reduce the amount of paper firms must handle !. the are ine(pensive c. the have the longest life of an storage media *d. the can !e read without a microfilm or microfiche reader 1"0/. Chapter /: .torage Question MD #1 Modified Multiple Choice @hen a processor reIuests ____ from the hard disk& the hard disk first checks the disk cache. a. !. c. d. output data instructions information

1"00. Chapter /: .torage Question MD #" Modified Multiple Choice @hich of the following can !e a value for a disk cache contained ! hard disks toda J a. !. c. d. + M6 + >6 1" M6 1" >6

1"02. Chapter /: .torage Question MD #'

Modified Multiple Choice 1o prevent the loss of items stored on a hard disk& preventive maintenance should !e performed regularl & such as ____. a. !. c. d. defragmenting removing contaminants from the hard disk platter scanning the disk for errors rotating the hard disk platters

1"23. Chapter /: .torage Question MD #+ Modified Multiple Choice 1he ____ interface uses parallel signals to transfer data& instructions& and information. a. !. c. d. .#1# ;I); .C.I 5.4

1"21. Chapter /: .torage Question MD #, Modified Multiple Choice .ome solid state drives have form factors of ____. a. !. c. d. 1.0 inch "., inch '., inch ,.", inch

1"2". Chapter /: .torage Question MD #Modified Multiple Choice 1he fact that ____ is an e(ample of an advantage of ..)s over magnetic hard disks. a. !. c. d. access times of ..)s are a!out 3.1 ms ..)s will last more than ,3 ears ..) transfer rates range from 03 to 133 M6ps ..)s generate less heat and consume less power than hard disks

1"2'. Chapter /: .torage Question MD #/ Modified Multiple Choice 1he images and7or information on a memor card must !e transferred to a computer or other device in order to ____ the content. a. !. c. d. view rasteri=e edit print

1"2+. Chapter /: .torage Question MD #0 Modified Multiple Choice Card readers7writers usuall unit. a. !. c. d. #>4 5.6 parallel Lire@ire connect to the ____ port on the s stem

1"2,. Chapter /: .torage Question MD #2 Modified Multiple Choice Most )8)HD*M drives can read ____. a. !. c. d. audio C)s C)HDs C)HD*Ms C)HD@s

1"2-. Chapter /: .torage Question MD #13 Modified Multiple Choice .mart cards contain a processor and have ____ capa!ilit . a. !. c. d. communications output input storage

1"2/. Chapter /: .torage Question M1L #1 @hen storage devices write data on storage media& the input. a. 1rue *!. Lalse 1"20. Chapter /: .torage Question M1L #" @hen storage devices read data from storage media& the source of output. a. 1rue *!. Lalse

are creating

function as a

1"22. Chapter /: .torage Question M1L #' 1he access time of storage devices is fast& compared with the access time of memor .

a. 1rue *!. Lalse 1'33. Chapter /: .torage Question M1L #+ *ne file on a disc can span man form factors. a. 1rue *!. Lalse 1'31. Chapter /: .torage Question M1L #, ..)s have a lower failure rate than hard disks. a. 1rue *!. Lalse 1'3". Chapter /: .torage Question M1L #.ome optical discs are dou!leHsided. *a. 1rue !. Lalse 1'3'. Chapter /: .torage Question M1L #/ *ptical discs store items ! using microscopic lands $indentations% that are in the middle la er of the disc. a. 1rue *!. Lalse 1'3+. Chapter /: .torage Question M1L #0 *n an optical disc& a land causes light to reflect& which is read as !inar digit 3. a. 1rue *!. Lalse 1'3,. Chapter /: .torage Question M1L #2 #s with a hard disk& the single track on an optical disc is divided into varia!l si=ed sectors on which items are stored. a. 1rue *!. Lalse 1'3-. Chapter /: .torage Question M1L #13 # )8)HD@ is a highHcapacit optical disc on which users can read !ut not write or erase. a. 1rue *!. Lalse

1'3/. Chapter /: .torage Question 1L #1 @hen a user issues a command to start application software& the operating s stem locates the program in memor and loads it into storage. a. 1rue *!. Lalse 1'30. Chapter /: .torage Question 1L #" .torage reIuirements among all kinds of users are e(actl a. 1rue *!. Lalse 1'32. Chapter /: .torage Question 1L #' Current personal computer hard disks t picall of less than "3 >6. a. 1rue *!. Lalse 1'13. Chapter /: .torage Question 1L #+ # hard disk:s platters t picall continue to spin even after power is removed from the computer. a. 1rue *!. Lalse 1'11. Chapter /: .torage Question 1L #, # hard disk platter:s spinning motion creates a cushion of air a!ove the read7write head& which ensures that the read7write head makes contact with the platter surface instead of floating a!ove the platter. a. 1rue *!. Lalse 1'1". Chapter /: .torage Question 1L ##lthough current internal hard disks are !uilt to withstand shocks and are sealed tightl to keep out contaminants& head crashes still occur. *a. 1rue !. Lalse 1'1'. Chapter /: .torage Question 1L #/ )epending on the t pe of hard disk& transfer rates normall " M6ps to 0 M6ps. a. 1rue *!. Lalse

the same.

have storage capacities

range from

1'1+. Chapter /: .torage Question 1L #0 1he greater the disk cache& the slower the hard disk. a. 1rue *!. Lalse 1'1,. Chapter /: .torage Question 1L #2 Demova!le hard disks have storage capacities up to ,33 >6. a. 1rue *!. Lalse 1'1-. Chapter /: .torage Question 1L #13 nar00!-1.jpg ;(ternal or remova!le hard disks like the ones in the accompan ing figure transfer data at much faster rates than internal hard disks. a. 1rue *!. Lalse 1'1/. Chapter /: .torage Question 1L #11 )epending on the device& manufacturers claim memor 13 to 133 ears. *a. 1rue !. Lalse 1'10. Chapter /: .torage Question 1L #1" Memor cards are Iuite ine(pensive compared to other storage media. a. 1rue *!. Lalse 1'12. Chapter /: .torage Question 1L #1' # .ecure )igital card has a storage capacit a. 1rue *!. Lalse 1'"3. Chapter /: .torage Question 1L #1+ 1he t pe of memor card ou have will determine the t pe of card reader7writer needed. *a. 1rue !. Lalse

cards can last from

of -+ M6 to 0 >6.

1'"1. Chapter /: .torage Question 1L #1, # CompactLlash card has a ma(imum storage capacit a. 1rue *!. Lalse

of '" >6.

1'"". Chapter /: .torage Question 1L #1.ome users choose cloud storage instead of storing data locall hard disk or other media. *a. 1rue !. Lalse

on a

1'"'. Chapter /: .torage Question 1L #1/ 1 pes of services offered ! cloud storage providers are the same from provider to provider. a. 1rue *!. Lalse 1'"+. Chapter /: .torage Question 1L #10 *ne reason users store data and information using cloud storage is to view timeHcritical data and images immediatel while awa from a main office or location. *a. 1rue !. Lalse 1'",. Chapter /: .torage Question 1L #12 nar002-1.jpg 1 pes of services that are offered ! the kind of storage provider shown in the accompan ing figure var . *a. 1rue !. Lalse 1'"-. Chapter /: .torage Question 1L #"3 Cloud storage is availa!le for all si=es of users. *a. 1rue !. Lalse 1'"/. Chapter /: .torage Question 1L #"1 .maller computers and devices cannot use optical storage discs. a. 1rue *!. Lalse

1'"0. Chapter /: .torage Question 1L #"" *ptical discs should !e stored in a flat $hori=ontal% position. a. 1rue *!. Lalse 1'"2. Chapter /: .torage Question 1L #"' Manufacturers claim that a properl cared for C) or )8) will last , ears& !ut could last up to ",3 ears. a. 1rue *!. Lalse 1''3. Chapter /: .torage Question 1L #"+ Cou can erase a )8)FD. a. 1rue *!. Lalse 1''1. Chapter /: .torage Question 1L #", Cou can read& write& and erase a )8)HD. a. 1rue *!. Lalse 1''". Chapter /: .torage Question 1L #"Manufacturers write& or record& the contents of standard C)HD*Ms& and users onl can read the contents of these discs. *a. 1rue !. Lalse 1'''. Chapter /: .torage Question 1L #"/ 6ecause audio C)s and C)HD*Ms use different laser technologies& a C)H D*M drive cannot !e used to listen to an audio C) while working on the computer. a. 1rue *!. Lalse 1''+. Chapter /: .torage Question 1L #"0 # ,"< C)HD*M drive has a data transfer rate of /." M6ps. a. 1rue *!. Lalse 1'',. Chapter /: .torage Question 1L #"2 1he speed of a C)HD*M drive has no effect on how fast it installs programs or accesses the disc.

a. 1rue *!. Lalse 1''-. Chapter /: .torage Question 1L #'3 Laster C)HD*M drives are less e(pensive than slower drives. a. 1rue *!. Lalse 1''/. Chapter /: .torage Question 1L #'1 ;ach part of a C)HD can !e written on multiple times& and the disc:s contents can !e erased. a. 1rue *!. Lalse 1''0. Chapter /: .torage Question 1L #'" # popular use of C)HD@ and C)HD discs is to create audio C)s. *a. 1rue !. Lalse 1''2. Chapter /: .torage Question 1L #'' .ome operating s stems& such as @indows& include the capa!ilit lasering discs. a. 1rue *!. Lalse 1'+3. Chapter /: .torage Question 1L #'+ Current C)HD@ drives have write speeds of 1"0< or more. a. 1rue *!. Lalse 1'+1. Chapter /: .torage Question 1L #', Man photo centers offer 4icture C) service for customers when the drop off film to !e developed. *a. 1rue !. Lalse 1'+". Chapter /: .torage Question 1L #'Most optical disc drives can read a 4icture C). *a. 1rue !. Lalse

of

1'+'. Chapter /: .torage Question 1L #'/ Cou can erase a )8)HD*M. a. 1rue *!. Lalse 1'++. Chapter /: .torage Question 1L #'0 )8)HD*M drives can read )8)s at speeds of ,"< or more. a. 1rue *!. Lalse 1'+,. Chapter /: .torage Question 1L #'2 #lthough the si=e and the shape of C)HD*M and )8)HD*M are different& a )8)HD*M stores data& instructions& and information in e(actl the same manner and thus achieves the same storage capacit . a. 1rue *!. Lalse 1'+-. Chapter /: .torage Question 1L #+3 #ll )8)HD*Ms are singleHsided. a. 1rue *!. Lalse 1'+/. Chapter /: .torage Question 1L #+1 )8)HD and )8)FD are competing )8)Hrecorda!le formats. *a. 1rue !. Lalse 1'+0. Chapter /: .torage Question 1L #+" Dewrita!le drives usuall can read a variet *a. 1rue !. Lalse 1'+2. Chapter /: .torage Question 1L #+' Instead of recorda!le )8)s& most users work with reformatta!le )8)s. a. 1rue *!. Lalse 1',3. Chapter /: .torage Question 1L #++ #lthough older computers used tape cartridges& toda :s computers use reelHtoHreel tape drives.

of )8) and C) media.

a. 1rue *!. Lalse 1',1. Chapter /: .torage Question 1L #+, 1ape cartridges that contain IuarterHinchHwide tape are slightl smaller than audiocassette tapes. a. 1rue *!. Lalse 1',". Chapter /: .torage Question 1L #+.ome personal computers have e(ternal tape units. *a. 1rue !. Lalse 1','. Chapter /: .torage Question 1L #+/ @hen writing or reading specific data& direct access is much slower than seIuential access. a. 1rue *!. Lalse 1',+. Chapter /: .torage Question 1L #+0 # computer output microfilm recorder is the device that records the images on microfiche. a. 1rue *!. Lalse 1',,. Chapter /: .torage Question 1L #+2 1he images stored on microfilm and microfiche are so large that the can !e read without a microfilm or microfiche reader. a. 1rue *!. Lalse 1',-. Chapter /: .torage Question 1L #,3 1o meet their largeHscale needs& enterprises use special hardware geared for heav use. *a. 1rue !. Lalse 1',/. Chapter /: .torage Question C* #1 1o start up& a computer locates an operating s stem in storage and loads it into ____________________. Correct #nswer$s%:

a. memor 1',0. Chapter /: .torage Question C* #" ;(amples of ____________________ are hard disks& solid state drives& memor cards& 5.6 flash drives& ;(pressCard modules& optical discs& smart cards& and microfilm. Correct #nswer$s%: a. storage media 1',2. Chapter /: .torage Question C* #' *f microfiche& ;(press Cards& memor & and hard disks& all are e(amples of nonvolatile storage media ;<C;41 ____________________. Correct #nswer$s%: a. memor 1'-3. Chapter /: .torage Question C* #+ ____________________ is the process of transferring data& instructions& and information from memor to a storage medium. Correct #nswer$s%: a. @riting 1'-1. Chapter /: .torage Question C* #, ____________________ is the process of transferring data& instructions& and information from a storage medium into memor . Correct #nswer$s%: a. Deading 1'-". Chapter /: .torage Question C* #____________________ time measures the amount of time it takes a storage device to locate an item on a storage medium. Correct #nswer$s%: a. #ccess 1'-'. Chapter /: .torage Question C* #/ ____________________ rate is the speed with which data& instructions& and information transfer to and from a device. Correct #nswer$s%: a. 1ransfer 1'-+. Chapter /: .torage Question C* #0 .torage devices access items in ____________________. Correct #nswer$s%:

a. !. c. d.

milliseconds thousandths of a second microseconds millionths of a second

1'-,. Chapter /: .torage Question C* #2 1ransfer rates for storage are stated in ____________________& M6ps& and >6ps. Correct #nswer$s%: a. M6ps !. kilo! tes per second c. kilo! tes per second $M6ps% d. M6ps $kilo! tes per second% 1'--. Chapter /: .torage Question C* #13 @ith respect to a storage medium& the term ____________________ means users can remove the medium from one computer and carr it to another computer. Correct #nswer$s%: a. porta!le 1'-/. Chapter /: .torage Question C* #11 1he hard disk that is mounted inside the s stem unit sometimes is called a$n% ____________________ disk. Correct #nswer$s%: a. fi(ed 1'-0. Chapter /: .torage Question C* #1" 1raditionall & hard disks stored data using ____________________ recording& which aligned the magnetic particles hori=ontall around the surface of the disk. Correct #nswer$s%: a. longitudinal 1'-2. Chapter /: .torage Question C* #1' If a personal computer has onl one hard disk& it is designated as drive ____________________. Correct #nswer$s%: a. C 1'/3. Chapter /: .torage Question C* #1+ ;(perts estimate that hard disks using ____________________ recording will provide storage capacities a!out 13 times greater than disks that use longitudinal recording.

Correct #nswer$s%: a. perpendicular 1'/1. Chapter /: .torage Question C* #1, @ith ____________________ recording& hard disks align the magnetic particles verticall & making much greater storage capacities possi!le. Correct #nswer$s%: a. perpendicular 1'/". Chapter /: .torage Question C* #1#$n% ____________________ is a narrow recording !and that forms a full circle on the surface of the disk. Correct #nswer$s%: a. track 1'/'. Chapter /: .torage Question C* #1/ # disk:s storage locations consist of pieHshaped sections& which !reak the tracks into small arcs called ____________________. Correct #nswer$s%: a. sectors 1'/+. Chapter /: .torage Question C* #10 #$n% ____________________ is the smallest unit of disk space that stores data and information. Correct #nswer$s%: a. allocation unit !. cluster 1'/,. Chapter /: .torage Question C* #12 nar006-1.jpg Current personal computer hard disks& like the one shown in the accompan ing figure& have storage capacities from 1-3 >6 to " ____________________ and more. Correct #nswer$s%: a. 16 !. tera! te c. tera! te $16% d. 16 $tera! te% 1'/-. Chapter /: .torage Question C* #"3 nar006-1.jpg #$n% ____________________ on a hard disk& such as that shown in the accompan ing figure& is made of aluminum& glass& or ceramic and is

coated with an allo material that allows items to !e recorded magneticall on its surface. Correct #nswer$s%: a. platter 1'//. Chapter /: .torage Question C* #"1 nar006-1.jpg *n a hard disk& like that shown in the accompan ing figure& a$n% ____________________ is a vertical section of track that passes through all platters on a hard disk. Correct #nswer$s%: a. c linder 1'/0. Chapter /: .torage Question C* #"" nar006-1.jpg @hile the computer is running& the platters in a hard disk $such as that shown in the accompan ing figure% usuall rotate at ,&+33 to 1,&333 ____________________& which allows nearl instant access to all tracks and sectors. Correct #nswer$s%: a. revolutions per minute !. rpm c. revolutions per minute $rpm% d. rpm $revolutions per minute% 1'/2. Chapter /: .torage Question C* #"' nar006-1.jpg #$n% ____________________ occurs when a read7write head touches the surface of a hard disk platter& such as that shown in the accompan ing figure& usuall resulting in a loss of data and sometimes loss of the entire drive. Correct #nswer$s%: a. head crash 1'03. Chapter /: .torage Question C* #"+ nar00!-1.jpg #s shown on the top in the accompan ing figure& a$n% ____________________ hard disk is a separate freeHstanding hard disk that connects with a ca!le to a 5.6 port or Lire@ire port on the s stem unit. Correct #nswer$s%: a. e(ternal

1'01. Chapter /: .torage Question C* #", nar00!-1.jpg #s shown on the !ottom in the accompan ing figure& a$n% ____________________ hard disk is a hard disk that users insert and remove from either a dock or drive. Correct #nswer$s%: a. remova!le 1'0". Chapter /: .torage Question C* #"____________________ uses serial signals to transfer data& instructions& and information. Correct #nswer$s%: a. .#1# !. .erial #dvanced 1echnolog #ttachment c. .#1# $.erial #dvanced 1echnolog #ttachment% d. .erial #dvanced 1echnolog #ttachment $.#1#% e. .#. f. .erialHattached .C.I g. .#. $serialHattached .C.I% h. .erialHattached 1'0'. Chapter /: .torage Question C* #"/ ____________________ is a hard disk interface that can support up to four hard disks at 1'/ >6 per disk. Correct #nswer$s%: a. ;I); !. ;nhanced Integrated )rive ;lectronics c. ;I); $;nhanced Integrated )rive ;lectronics% d. ;nhanced Integrated )rive ;lectronics $;I);% 1'0+. Chapter /: .torage Question C* #"0 1he primar advantage of the ____________________ interface is the ca!les are thinner& longer& more fle(i!le& and less suscepti!le to interference. Correct #nswer$s%: a. .#1# !. .erial #dvanced 1echnolog #ttachment c. .#1# $.erial #dvanced 1echnolog #ttachment% d. .erial #dvanced 1echnolog #ttachment $.#1#% 1'0,. Chapter /: .torage Question C* #"2 Llash memor cards are a t pe of ____________________ media& which means the consist entirel of electronic components and contain no moving parts. Correct #nswer$s%:

a. solid state 1'0-. Chapter /: .torage Question C* #'3 1he ____________________ is a hard disk interface that can support up to eight or fifteen peripheral devices. Correct #nswer$s%: a. .C.I !. .mall Computer . stem Interface c. .C.I $.mall Computer . stem Interface% d. .mall Computer . stem Interface $.C.I% 1'0/. Chapter /: .torage Question C* #'1 .ome manufacturers market their ____________________ interfaces as Last #1# or 5ltra #1#. Correct #nswer$s%: a. ;I); !. ;nhanced Integrated )rive ;lectronics c. ;I); $;nhanced Integrated )rive ;lectronics% d. ;nhanced Integrated )rive ;lectronics $;I);% 1'00. Chapter /: .torage Question C* #'" nar002-1.jpg ____________________ storage& like the kind advertised in the accompan ing figure& is an Internet service that provides hard disk storage to computer users. Correct #nswer$s%: a. Cloud 1'02. Chapter /: .torage Question C* #'' ____________________ modules commonl are used in note!ook computers. Correct #nswer$s%: a. ;(pressCard 1'23. Chapter /: .torage Question C* #'+ #$n% ____________________ module is a remova!le flash memor that fits in an ;(pressCard slot. Correct #nswer$s%: a. ;(pressCard 1'21. Chapter /: .torage Question C* #', 1he process of writing on an optical disc is called ____________________. Correct #nswer$s%:

device

a. !urning 1'2". Chapter /: .torage Question C* #'1he process of cop ing audio and7or video data from a purchased disc and saving it on digital media is called ____________________. Correct #nswer$s%: a. ripping 1'2'. Chapter /: .torage Question C* #'/ # miniH)8) that has grown in popularit is the ____________________& which has a diameter of a!out ".+ inches and can store up to 1.0 >6 of games& movies& or music. Correct #nswer$s%: a. 5niversal Media )isc !. 5M) c. 5M) $5niversal Media )isc% d. 5niversal Media )isc $5M)% 1'2+. Chapter /: .torage Question C* #'0 # miniH)8) that has grown in popularit is the ____________________& which works specificall with the 4la .tation 4orta!le handheld game console. Correct #nswer$s%: a. 5M) !. 5niversal Media )isc c. 5M) $5niversal Media )isc% d. 5niversal Media )isc $5M)% 1'2,. Chapter /: .torage Question C* #'2 ____________________ access means that a device can locate a particular data item or file immediatel & without having to move consecutivel through items stored in front of the desired data item or file. Correct #nswer$s%: a. )irect !. Dandom 1'2-. Chapter /: .torage Question C* #+3 *ne of the first storage media used with mainframe computers was ____________________. Correct #nswer$s%: a. tape 1'2/. Chapter /: .torage Question M# #1H"3 Identify the letter of the choice that best matches the phrase or definition.Mind of interface that has transfer rates up to -+3 M6ps1he

operating s stem marks !ad ones as unusa!le when a disk is formattedContains at least one hard disk on most desktop computers;nclosed in an airtight& sealed case to protect it from contamination.ometimes used in descriptions of a storage device:s capa!ilities& instead of access time# duplicate of a file& program& or disk placed in a separate storage medium)escri!es a storage medium in which items are held onl temporaril 1he num!er of !its in an area on a storage medium# group of two or more integrated hard disks.ome home or small !usiness users opt to add up to - 16 or more of hard disk storage space to their network with this kind of device1he location of a hard disk:s read7write heads is often referred to ! this# hard disk that uses parallel signals to transfer data& instructions& and information1he num!er of ! tes a storage medium can holdIts relia!ilit tends to diminish with each successive rewrite# newer t pe of .C.I that uses serial signals to transfer data& instructions& and information# storage device that t picall uses flash memor to store data& instructions& and information#nother name for random accessMind of storage that is an Internet service providing storage to computer users.ome printers have slots to read these#lso called a thum! drive.C.I sectors s stem unit hard disk transfer rate !ackup volatile densit D#I) ?#. c linder ;I); capacit C)HD@ .#. ..) direct cloud memor cards 5.6 flash drive NaO 1. Mind of interface that has transfer rates up to -+3 M6ps N!O ". 1he operating s stem marks !ad ones as unusa!le when a disk is formatted NcO '. Contains at least one hard disk on most desktop computers NdO +. ;nclosed in an airtight& sealed case to protect it from contamination NeO ,. .ometimes used in descriptions of a storage device:s capa!ilities& instead of access time NfO -. # duplicate of a file& program& or disk placed in a separate storage medium NgO /. )escri!es a storage medium in which items are held onl temporaril NhO 0. 1he num!er of !its in an area on a storage medium NiO 2. # group of two or more integrated hard disks NAO 13. .ome home or small !usiness users opt to add up to 16 or more of hard disk storage space to their network with this kind of device NkO 11. 1he location of a hard disk:s read7write heads is often referred to ! this NlO 1". # hard disk that uses parallel signals to transfer data& instructions& and information NmO 1'. 1he num!er of ! tes a storage medium can hold NnO 1+. Its relia!ilit tends to diminish with each successive rewrite NoO 1,. # newer t pe of .C.I that uses serial signals to transfer data& instructions& and information NpO 1-. # storage device that t picall uses flash memor to store data& instructions& and information NIO 1/. #nother name for random access NrO 10. Mind of storage that is an Internet service providing storage to computer users NsO 12. .ome printers have slots to read these

NtO "3. #lso called a thum! drive a. !. c. d. e. f. g. h. i. A. k. l. m. n. o. p. I. r. s. t. .C.I sectors s stem unit hard disk transfer rate !ackup volatile densit D#I) ?#. c linder ;I); capacit C)HD@ .#. ..) direct cloud memor cards 5.6 flash drive

1'20. Chapter /: .torage Question C# #1 Critical Thinking Questions Case -1 In all of the advertisements for personal computers& vendors usuall state the t pe of hard disk interface supported ! the hard disk controller& so it is important that ou understand the t pes of availa!le hard disk interfaces& so ou can make the most informed choice possi!le. Cou are in the market for a disk controller that will support a high num!er of peripheral devices. @hat disk controller will do the trickJ a. ;I); c. .#1# !. .C.I d. 5.6

Correct #nswer: !. 1'22. Chapter /: .torage Question C# #" Critical Thinking Questions Case -1 In all of the advertisements for personal computers& vendors usuall state the t pe of hard disk interface supported ! the hard disk controller& so it is important that ou understand the t pes of availa!le hard disk interfaces& so ou can make the most informed choice possi!le.

#fter more consideration& ou have decided that what ou want most is an interface that is less suscepti!le to interference. @hich of the following is our !est !et in this regardJ a. .#1# c. ;I); !. .C.I d. 5.6

Correct #nswer: a. 1+33. Chapter /: .torage Question C# #' Critical Thinking Questions Case -2 Cou:ve !egun work as a consultant to individuals and !usinesses& making recommendations to them a!out the kinds of s stems the should !u and what eIuipment the should have. #aron is a user who travels e(tensivel . @hich of the following is he ?*1 likel to needJ a. cloud storage c. "., 16 hard disk !. porta!le hard disk for !ackup d. 5.6 flash drive

Correct #nswer: c. 1+31. Chapter /: .torage Question C# #+ Critical Thinking Questions Case -2 Cou:ve !egun work as a consultant to individuals and !usinesses& making recommendations to them a!out the kinds of s stems the should !u and what eIuipment the should have. .a ed is a power user at a manufacturing facilit . @hat is a good recommendation for the si=e of his hard diskJ a. ",3 >6 c. 133 >6 !. ,33 >6 d. "., 16

Correct #nswer: d. 1+3". Chapter /: .torage Question ;. #1

)iscuss how the speed of storage devices and memor Correct #nswer:

is defined.

1he speed of storage devices and memor is defined ! access time. #ccess time measures $1% the amount of time it takes a storage device to locate an item on a storage medium or $"% the time reIuired to deliver an item from memor to the processor. 1he access time of storage devices is slow& compared with the access time of memor . Memor $chips% accesses items in !illionths of a second $nanoseconds%. .torage devices& ! contrast& access items in thousandths of a second $milliseconds% or millionths of a second $microseconds%. Instead of& or in addition to access time& some manufacturers state a storage device:s transfer rate !ecause it affects access time. 1ransfer rate is the speed with which data& instructions& and information transfer to and from a device. 1ransfer rates for storage are stated in M6ps $kilo! tes per second%& M6ps $mega! tes per second%& and >6ps $giga! tes per second%. 1+3'. Chapter /: .torage Question ;. #" ;(plain the difference !etween perpendicular and longitudinal recording. Correct #nswer: Current personal computer hard disks have storage capacities from 1-3 >6 to " 16 and more. 1raditionall & hard disks stored data using longitudinal recording& which aligned the magnetic particles hori=ontall around the surface of the disk. @ith perpendicular recording& ! contrast& hard disks align the magnetic particles verticall & or perpendicular to the disk:s surface& making much greater storage capacities possi!le. ;(perts estimate that hard disks using perpendicular recording will provide storage capacities a!out 13 times greater than disks that use longitudinal recording. 1+3+. Chapter /: .torage Question ;. #' ;(plain what must happen !efore an data can !e read from or written on a hard disk& making sure to define all relevant terminolog . Correct #nswer: 6efore an data can !e read from or written on a hard disk& the disk must !e formatted. Lormatting is the process of dividing the disk into tracks and sectors& so the operating s stem can store and locate data and information on the disk. # track is a narrow recording !and that forms a full circle on the surface of the disk. 1he disk:s storage locations consist of pieHshaped sections& which !reak the tracks into small arcs called sectors. *n a magnetic disk& a sector t picall stores up to ,1" ! tes of data. Lor reading and writing purposes& sectors are grouped into clusters. # cluster is the smallest unit of disk space that stores data and information. ;ach cluster& also called an allocation unit& consists of two to eight sectors $the num!er varies depending on the operating s stem%. ;ven if a file consists of onl a few ! tes& it uses an entire cluster. ;ach cluster holds data from onl one file. *ne file& however& can span man clusters.

1+3,. Chapter /: .torage Question ;. #+ )iscuss the use of tape historicall and toda & and define the two forms of access as part of the answer. Correct #nswer: *ne of the first storage media used with mainframe computers was tape. 1ape is a magneticall coated ri!!on of plastic capa!le of storing large amounts of data and information at a low cost. 1ape no longer is used as a primar method of storage. Instead& !usiness users utili=e tape most often for longHterm storage and !ackup. Compara!le to a tape recorder& a tape drive reads and writes data and information on a tape. #lthough older computers used reelHtoHreel tape drives& toda :s tape drives use tape cartridges. # tape cartridge is a small& rectangular& plastic housing for tape. 1ape cartridges that contain IuarterHinchHwide tape are slightl larger than audiocassette tapes. 6usiness users sometimes !ack up personal computer hard disks to tape& often using an e(ternal tape drive. *n larger computers& tape cartridges are mounted in a separate ca!inet called a tape li!rar . 1ransfer rates of tape drives range from 1.", M6ps to - M6ps. 1ape storage reIuires seIuential access& which refers to reading or writing data consecutivel . #s with a music tape& ou must forward or rewind the tape to a specific point to access a specific piece of data. Lor e(ample& to access item @ reIuires passing through points # through 8 seIuentiall . Bard disks& flash memor storage& and optical discs all use direct access. )irect access& also called random access& means that the device can locate a particular data item or file immediatel & without having to move consecutivel through items stored in front of the desired data item or file. @hen writing or reading specific data& direct access is much faster than seIuential access. 1+3-. Chapter /: .torage Question ;. #, ;(plain what disk caching is. Correct #nswer: Bard disks improve their access time ! using disk caching. )isk cache $pronounced cash%& sometimes called a !uffer& consists of a memor chip$s% on a hard disk that stores freIuentl accessed items such as data& instructions& and information. )isk cache and memor cache work in a similar fashion. @hen a processor reIuests data& instructions& or information from the hard disk& the hard disk first checks its disk cache 9 !efore moving an mechanical parts to access the platters. If the reIuested item is in disk cache& the hard disk sends it to the processor. If the hard disk does not find the reIuested item in the disk cache& then the processor must wait for the hard disk to locate and transfer the item from the disk to the processor. Bard disks toda contain !etween " M6 and -+ M6 of disk cache. 1he greater the disk cache& the faster the hard disk. 1+3/. Chapter /: .torage Question ;. #@hat is enterprise storageJ

Correct #nswer: # large !usiness& commonl referred to as an enterprise& has hundreds or thousands of emplo ees in offices across the countr or around the world. ;nterprises use computers and computer networks to manage and store huge volumes of data and information a!out customers& suppliers& and emplo ees. 1o meet their largeHscale needs& enterprises use special hardware geared for heav use& ma(imum availa!ilit & and ma(imum efficienc . *ne or more servers on the network have the sole purpose of providing storage to connected users. Lor highHspeed storage access& entire networks are dedicated e(clusivel to connecting devices that provide storage to other servers. In an enterprise& some storage s stems can provide more than 10, tera! tes $trillion ! tes% of storage capacit . #n enterprise:s storage needs usuall grow dail . 1hus& the storage solutions an enterprise chooses must !e a!le to store its data and information reIuirements toda and tomorrow. 1+30. Chapter 0: *perating . stems and 5tilit 4rograms Question MC #1 ____ software& such as operating s stems and utilit programs& consists of the programs that control or maintain the operations of a computer and its devices. *a. . stem !. #pplication c. Management d. 4rogram 1+32. Chapter 0: *perating . stems and 5tilit 1wo t pes of s stem software are ____. 4rograms Question MC #"

a. application software and utilit programs !. @e! !rowsers and application software *c. operating s stems and utilit programs d. operating s stems and @e! !rowsers 1+13. Chapter 0: *perating . stems and 5tilit 4rograms Question MC #' #$n% ____ s stem is a set of programs containing instructions that coordinate all the activities among computer hardware resources. *a. operating !. diskH!ased c. management d. platform 1+11. Chapter 0: *perating . stems and 5tilit 4rograms Question MC #+ # crossHplatform program is one that runs ____. a. onl on one operating s stem !. differentl on ever operating s stem *c. the same on multiple operating s stems d. differentl on one operating s stem

1+1". Chapter 0: *perating . stems and 5tilit 4rograms Question MC #, 1he operating s stem that a computer uses sometimes is called the ____. a. !ase *!. platform c. inde( d. !oot s stem 1+1'. Chapter 0: *perating . stems and 5tilit 4rograms Question MC #@ith @indows& a warm !oot can !e performed ! ____. a. pressing the power !utton on the computer *!. clicking a !utton on the task !ar& then a .tart menu !utton& then a Eock menu !utton c. pressing the restart !utton on the computer d. all of the a!ove 1+1+. Chapter 0: *perating . stems and 5tilit 4rograms Question MC #/ )uring a cold !oot on a personal computer& the 4*.1 $powerHon self test% results are compared with data in a ____ chip. *a. CM*. !. 5?I< c. 6I*. d. .C.I 1+1,. Chapter 0: *perating . stems and 5tilit 4rograms Question MC #0 ____ is the process of starting or restarting a computer. a. Eaunching !. Eoading *c. 6ooting d. Me ing 1+1-. Chapter 0: *perating . stems and 5tilit 4rograms Question MC #2 1he ____ is the core of an operating s stem that maintains the computer:s clock& starts applications& and assigns the computer:s resources& such as devices& programs& data& and information. a. cell !. grid c. ne(us *d. kernel 1+1/. Chapter 0: *perating . stems and 5tilit 4rograms Question MC " 1he kernel is memor ____& which means it remains in memor while the computer is running. *a. resident !. linked c. !ased

d. inde(ed 1+10. Chapter 0: *perating . stems and 5tilit 4rograms Question MC ' 1he ____ is firmware that contains a computer:s startup instructions. a. 4*.1 *!. 6I*. c. CM*. d. )I*. 1+12. Chapter 0: *perating . stems and 5tilit 4rograms Question MC + 1he 6I*. e(ecutes a series of tests& collectivel called the ____& which check the various s stem components including the !uses& s stem clock& adapter cards& D#M chips& mouse& ke !oard& and drives. a. !oot !. preemption *c. 4*.1 d. 5?I< 1+"3. Chapter 0: *perating . stems and 5tilit 4rograms Question MC , In the latest @indows versions& the ____ consists of several files that contain the s stem configuration information. a. !uffer !. driver c. platform *d. registr 1+"1. Chapter 0: *perating . stems and 5tilit 4rograms Question MC In @indows& the ____ contains a list of programs that open automaticall when users !oot the computer. a. Destore folder *!. .tartup folder c. .wap folder d. 6ackup folder 1+"". Chapter 0: *perating . stems and 5tilit 4rograms Question MC / If a hard disk is damaged& a computer can !e !ooted from a$n% ____ disk& which is usuall a C) that contains a few s stem files that will start the computer. a. !ackup *!. recover c. esta!lishment d. foundational 1+"'. Chapter 0: *perating . stems and 5tilit 4rograms Question MC 0 #$n% ____ drive is the drive from which a personal computer starts.

a. origin !. initiating c. archive *d. !oot 1+"+. Chapter 0: *perating . stems and 5tilit 4rograms Question MC 2 #$n% ____ interface controls how users enter data and instructions into a computer and how information is displa ed on the screen. a. control !. utilit *c. user d. management 1+",. Chapter 0: *perating . stems and 5tilit 4rograms Question MC 13 @ith a ____& users interact with menus and visual images such as icons& !uttons& and other o!Aects to issue commands. a. commandHline interface !. menuHdriven interface c. performanceHmonitor interface *d. graphical user interface $>5I% 1+"-. Chapter 0: *perating . stems and 5tilit nar001-1.jpg 4rograms Question MC 11

Computers with more than ____ of D#M work with the #ero interface in @indows / as shown in the accompan ing figure. a. ",- M6 !. ,"- M6 *c. 1 >6 d. "., >6 1+"/. Chapter 0: *perating . stems and 5tilit nar001-1.jpg 4rograms Question MC 1"

1he #ero interface in @indows / shown in the accompan ing figure offers ____. a. an enhanced visual look !. animation c. additional navigation options *d. all of the a!ove 1+"0. Chapter 0: *perating . stems and 5tilit nar001-1.jpg 4rograms Question MC 1'

@indows / ____ offers the #ero interface $shown in the accompan ing figure% to !asic users.

a. Bome 6asic *!. Bome 4remium c. .tarter d. ;nterprise 1+"2. Chapter 0: *perating . stems and 5tilit nar002-1.jpg 4rograms Question MC 1+

In a ____ like the one shown in the accompan ing figure& a user t pes commands or presses special ke s on the ke !oard $such as function ke s or ke com!inations% to enter data and instructions. *a. commandHline interface !. menuHdriven interface c. performanceHmonitor interface d. graphical user interface $>5I% 1+'3. Chapter 0: *perating . stems and 5tilit nar002-1.jpg 4rograms Question MC 1,

1he set of instructions entered into a computer that uses the interface shown in the accompan ing figure is called the ____ language. a. window *!. command c. instructional d. prompt 1+'1. Chapter 0: *perating . stems and 5tilit 4rograms Question MC 1# single user7single ____ operating s stem allows onl one user to run one program at a time. a. throttle !. function c. inde(ing *d. tasking 1+'". Chapter 0: *perating . stems and 5tilit 4rograms Question MC 1/ # single user7____ operating s stem allows a single user to work on two or more programs that reside in memor at the same time. *a. multitasking !. interfacing c. commandH!ased d. throttle 1+''. Chapter 0: *perating . stems and 5tilit 4rograms Question MC 10 .mart phones and other small computing devices often use a ____ operating s stem.

*a. single user7single tasking !. single user7multitasking c. multiuser d. multiprocessing 1+'+. Chapter 0: *perating . stems and 5tilit 4rograms Question MC 12 ?etworks& servers& mainframes& and supercomputers allow hundreds to thousands of users to connect at the same time& and thus are ____. a. single user !. single processing *c. multiuser d. multiprocessing 1+',. Chapter 0: *perating . stems and 5tilit 4rograms Question MC "3 @ith ____ multitasking& the operating s stem interrupts a program that is e(ecuting and passes control to another program waiting to !e e(ecuted. *a. preemptive !. faultHtolerant c. remastered d. resident 1+'-. Chapter 0: *perating . stems and 5tilit 4rograms Question MC "1 #$n% ____ operating s stem ena!les two or more users to run programs simultaneousl . a. multiplied *!. multiuser c. engaged d. rasteri=ed 1+'/. Chapter 0: *perating . stems and 5tilit 4rograms Question MC "" #$n% ____ operating s stem supports two or more processors running programs at the same time. a. virtual !. inde(ed *c. multiprocessing d. faultHtolerant 1+'0. Chapter 0: *perating . stems and 5tilit 4rograms Question MC "' #$n% ____ computer is a computer that continues to operate when one of its components fails& ensuring that no data is lost. a. failsafe !. antivirus c. immune *d. faultHtolerant

1+'2. Chapter 0: *perating . stems and 5tilit 4rograms Question MC "+ 1he purpose of memor ____ is to optimi=e the use of random access memor $D#M%. a. performance *!. management c. throttling d. integration 1++3. Chapter 0: *perating . stems and 5tilit 4rograms Question MC ", @ith ____ memor & the operating s stem allocates a portion of a storage medium& usuall the hard disk& to function as additional D#M. *a. virtual !. performance c. device d. managed 1++1. Chapter 0: *perating . stems and 5tilit 4rograms Question MC "1he area of the hard disk used for virtual memor is called a$n% ____ file !ecause it e(changes data& information& and instructions !etween memor and storage. a. e(change *!. swap c. drive d. device 1++". Chapter 0: *perating . stems and 5tilit nar003-1.jpg 4rograms Question MC "/

@ith virtual memor & which is illustrated in the accompan ing figure& a ____ is the amount of data and program instructions that can swap at a given time. a. log *!. page c. spool d. !oot 1++'. Chapter 0: *perating . stems and 5tilit nar003-1.jpg 4rograms Question MC "0

@ith virtual memor & which is illustrated in the accompan ing figure& the techniIue of swapping items !etween memor and storage& called ____& is a timeHconsuming process for the computer. a. logging *!. paging c. spooling d. !ooting

1+++. Chapter 0: *perating . stems and 5tilit nar004-1.jpg

4rograms Question MC "2

#$n% ____& such as sending data to the printer in the accompan ing figure& is an operation the processor manages. a. !uffer !. spool *c. task d. event 1++,. Chapter 0: *perating . stems and 5tilit nar004-1.jpg 4rograms Question MC '3

#$n% ____ is a segment of memor or storage& such as the disk in the accompan ing figure& in which items are placed while waiting to !e transferred from an input device or to an output device. a. inde( !. process c. throttle *d. !uffer 1++-. Chapter 0: *perating . stems and 5tilit nar004-1.jpg 4rograms Question MC '1

# process called ____& which is illustrated in the accompan ing figure& sends documents to a !uffer instead of sending them immediatel to the printer. *a. spooling !. !uffering c. spoofing d. Iueueing 1++/. Chapter 0: *perating . stems and 5tilit nar004-1.jpg 4rograms Question MC '"

In the accompan ing figure& multiple documents line up in a$n% ____ in the !uffer. a. inde( *!. Iueue c. catalog d. glossar 1++0. Chapter 0: *perating . stems and 5tilit nar004-1.jpg 4rograms Question MC ''

In the accompan ing figure& a program called a print ____ intercepts

documents to !e printed from the operating s stem and places them in the Iueue. a. pla er !. !uffer *c. spooler d. Iueue 1++2. Chapter 0: *perating . stems and 5tilit 4rograms Question MC '+ ____ means the operating s stem automaticall configures new devices as users install them. a. 8irtual memor !. *perational !uffering c. 4age logging *d. 4lug and 4la 1+,3. Chapter 0: *perating . stems and 5tilit 4rograms Question MC ', @ith an operating s stem& ____ can include fi(es to !ugs& enhancements to securit & modifications to devices drivers& and the like. *a. automatic updates !. disk defragmenters c. multitaskers d. file managers 1+,1. Chapter 0: *perating . stems and 5tilit 4rograms Question MC '#$n% ____ operating s stem is an operating s stem that organi=es and coordinates how multiple users access and share resources on a network. a. client !. multitasking *c. server d. administrative 1+,". Chapter 0: *perating . stems and 5tilit 4rograms Question MC '/ #$n% ____ is a uniIue com!ination of characters& such as letters of the alpha!et or num!ers& that identifies one specific user. *a. user name !. password c. client d. c cle 1+,'. Chapter 0: *perating . stems and 5tilit 4rograms Question MC '0 #$n% ____ is a private com!ination of characters associated with a user name that allows access to certain computer resources. a. folder *!. password c. user name

d. cipher 1+,+. Chapter 0: *perating . stems and 5tilit 4rograms Question MC '2 ____ software is privatel owned software and limited to a specific vendor or computer model. a. .tandHalone !. Lreeware *c. 4roprietar d. .hareware 1+,,. Chapter 0: *perating . stems and 5tilit 4rograms Question MC +3 #$n% ____ operating s stem is a complete operating s stem that works on a desktop computer& note!ook computer& or mo!ile computing device. a. multitasking !. mediaH!ased c. singleHuser *d. standHalone 1+,-. Chapter 0: *perating . stems and 5tilit 4rograms Question MC +1 @indows ____ is Microsoft:s fastest& most efficient operating s stem to date& offering Iuicker application start up& !uiltHin diagnostics& automatic recover & improved securit & and enhanced searching and organi=ing capa!ilities. a. 8ista !. <4 c. "313 *d. / 1+,/. Chapter 0: *perating . stems and 5tilit 4rograms Question MC +" In @indows /& the @indows ____ feature protects our computer from e(ternal threats. a. Mata Bari *!. )efender c. CI# d. 4rotector 1+,0. Chapter 0: *perating . stems and 5tilit 4rograms Question MC +' 1he latest version of the Macintosh operating s stem& Mac ____& is a multitasking operating s stem availa!le onl for computers manufactured ! #pple. a. .afari !. *. I< *c. *. < d. *. <I

1+,2. Chapter 0: *perating . stems and 5tilit 4rograms Question MC ++ ____ is a multitasking operating s stem developed in the earl 12/3s ! scientists at 6ell Ea!oratories. a. Einu( !. 4erl c. ?et@are *d. 5?I< 1+-3. Chapter 0: *perating . stems and 5tilit 4rograms Question MC +, Einu( is ____ software& which means its code is provided for use& modification& and redistri!ution. *a. open source !. client7server c. upgrada!le d. multitasking 1+-1. Chapter 0: *perating . stems and 5tilit 4rograms Question MC +@indows ____ is an upgrade to @indows "33' .erver. a. 5?I< !. ?et@are *c. .erver "330 d. ;m!edded C; 1+-". Chapter 0: *perating . stems and 5tilit 4rograms Question MC +/ ?ovell:s ____ is a server operating s stem designed for client7server networks. a. 5?I< *!. ?et@are c. .erver "330 d. ;m!edded C; 1+-'. Chapter 0: *perating . stems and 5tilit 4rograms Question MC +0 @indows ____ is a scaledHdown @indows operating s stem designed for use on communications& entertainment& and computing devices with limited functionalit . a. 5?I< !. ?et@are c. .erver "330 *d. ;m!edded C; 1+-+. Chapter 0: *perating . stems and 5tilit 4rograms Question MC +2 @indows ____ is an operating s stem that includes functionalit & applications& and a user interface designed for specific t pes of devices. *a. Mo!ile

!. ?et@are c. .erver "330 d. ;m!edded C; 1+-,. Chapter 0: *perating . stems and 5tilit 4rograms Question MC ,3 # competing operating s stem to @indows Mo!ile is 4alm ____& which runs on 4almHpowered 4)#s and smart phones. a. 5?I< *!. *. c. C; d. Mo!ile 1+--. Chapter 0: *perating . stems and 5tilit 4rograms Question MC ,1 #$n% ____ is a specific named location on a storage medium that contains related documents. a. firewall !. password *c. folder d. passke 1+-/. Chapter 0: *perating . stems and 5tilit 4rograms Question MC ," #$n% ____ viewer is a utilit that allows users to displa & cop & and print the contents of a graphics file. a. graphics !. G4;> c. 4?> *d. image 1+-0. Chapter 0: *perating . stems and 5tilit 4rograms Question MC ,' #$n% ____ is a utilit that removes a program& as well as an associated entries in the s stem files. a. application remover !. application purger *c. uninstaller d. antiapp utilit 1+-2. Chapter 0: *perating . stems and 5tilit 4rograms Question MC ,+ #$n% ____ utilit allows users to cop selected files or an entire hard disk to another storage medium. a. cop !. restore c. safeguard *d. !ackup 1+/3. Chapter 0: *perating . stems and 5tilit 4rograms Question MC ,,

In the event a !ackup file is used& a$n% ____ program reverses the process and returns !acked up files to their original form. *a. restore !. return c. reversal d. !ackup 1+/1. Chapter 0: *perating . stems and 5tilit 4rograms Question MC ,# personal ____ is a utilit that detects and protects a computer from unauthori=ed intrusions. *a. firewall !. antihacker c. threat neutrali=er d. protection utilit 1+/". Chapter 0: *perating . stems and 5tilit 4rograms Question MC ,/ #$n% ____ is someone who tries to access a computer or network illegall . a. uninstaller *!. hacker c. !ackup d. c !erterrorist 1+/'. Chapter 0: *perating . stems and 5tilit 4rograms Question MC ,0 # screen ____ causes a monitor:s screen to displa a moving image or !lank screen if no ke !oard or mouse activit occurs for a specified period of time. a. manager *!. saver c. utilit d. protector 1+/+. Chapter 0: *perating . stems and 5tilit 4rograms Question MC ,2 1he term& computer ____& descri!es a potentiall damaging computer program that affects& or infects& a computer negativel ! altering the wa the computer works without the user:s knowledge or permission. a. hotspot !. file compression utilit *c. virus d. file conversion utilit 1+/,. Chapter 0: *perating . stems and 5tilit 4rograms Question MC -3 # ____ is malware that copies itself repeatedl & for e(ample in memor or over a network& using up s stem resources and possi!l shutting the s stem down.

a. 1roAan horse !. male( c. file compression utilit *d. worm 1+/-. Chapter 0: *perating . stems and 5tilit 4rograms Question MC -1 # ____ is malware that hides within or looks like a legitimate program& such as a screen saver. *a. 1roAan horse !. virus c. worm d. hidden file 1+//. Chapter 0: *perating . stems and 5tilit 4rograms Question MC -" ____ is software that acts without a user:s knowledge and deli!eratel alters a computer:s operations. *a. Malware !. # utilit program c. . stem software d. # diagnostic program 1+/0. Chapter 0: *perating . stems and 5tilit 4rograms Question MC -' # ____ does not replicate itself to other computers. a. virus !. worm *c. 1roAan horse d. all of the a!ove 1+/2. Chapter 0: *perating . stems and 5tilit 4rograms Question MC -+ #$n% ____ program is a utilit that protects a computer against viruses ! identif ing and removing an computer viruses found in memor & on storage media& or on incoming files. a. sp ware !. c !erdefense c. protection *d. antivirus 1+03. Chapter 0: *perating . stems and 5tilit 4rograms Question MC -, # sp ware ____ is a program that detects and deletes sp ware and other similar programs. *a. remover !. purger c. !locker d. defender

1+01. Chapter 0: *perating . stems and 5tilit 4rograms Question MC -#$n% ____ program is a filtering program that attempts to remove spam !efore it reaches a user:s in!o(. a. popup *!. antiHspam c. sp ware d. antivirus 1+0". Chapter 0: *perating . stems and 5tilit 4rograms Question MC -/ # popHup ____ is a filtering program that stops popHup ads from displa ing on @e! pages. a. firewall !. filter c. remover *d. !locker 1+0'. Chapter 0: *perating . stems and 5tilit 4rograms Question MC -0 ____ is a program placed on a computer without the user:s knowledge or consent that secretl collects information a!out the user& often related to @e! !rowsing ha!its. *a. .p ware !. # popHup ad c. .pam d. # filter 1+0+. Chapter 0: *perating . stems and 5tilit 4rograms Question MC -2 ____ is a program that removes or !locks certain items from !eing displa ed. a. .p ware !. # popHup ad c. .pam *d. # filter 1+0,. Chapter 0: *perating . stems and 5tilit Compressed files& sometimes called ____. 4rograms Question MC /3

a. ripped files& usuall have a .rip e(tension !. tipped files& usuall have a .tip e(tension c. slipped files& usuall have a .slip e(tension *d. =ipped files& usuall have a .=ip e(tension 1+0-. Chapter 0: *perating . stems and 5tilit 4rograms Question MC /1 # file ____ utilit is a utilit that shrinks the si=e of a file$s%. a. unit *!. compression c. matri(

d. conversion 1+0/. Chapter 0: *perating . stems and 5tilit 4rograms Question MC /" #$n% ____ pla er is a program that allows ou to view images and animation& listen to audio& and watch video files on our computer. a. compression !. entertainment *c. media d. video 1+00. Chapter 0: *perating . stems and 5tilit Modified Multiple Choice 4rograms Question MD #1

. stem software serves as the interface !etween the ____. a. !. c. d. server application software user computer:s hardware 4rograms Question MD #" reIuire e(act

1+02. Chapter 0: *perating . stems and 5tilit Modified Multiple Choice

CommandHline interfaces are hard to use !ecause the ____. a. !. c. d. diction grammar spelling punctuation

1+23. Chapter 0: *perating . stems and 5tilit Modified Multiple Choice LaultHtolerant computers have duplicate ____. a. !. c. d. ke !oards memor processors disk drives

4rograms Question MD #'

1+21. Chapter 0: *perating . stems and 5tilit Modified Multiple Choice 1he @indows .erver "330 famil a. !. c. d. @indows @indows @indows @indows includes ____.

4rograms Question MD #+

.erver "330 )atacenter .erver "330 for ItaniumH6ased . stems .erver "330 ;nterprise @e! .erver "330

1+2". Chapter 0: *perating . stems and 5tilit Modified Multiple Choice @ith Einu(& a network administrator can ____. a. !. c. d. configure the network run a @e! server administer securit process eHmail

4rograms Question MD #,

1+2'. Chapter 0: *perating . stems and 5tilit Modified Multiple Choice

4rograms Question MD #-

>oogle #ndroid is an operating s stem that contains features such as ____. a. !. c. d. server management access to eHmail accounts video capture @iHLi access 4rograms Question MD #/

1+2+. Chapter 0: *perating . stems and 5tilit Modified Multiple Choice Malware includes ____. a. !. c. d. antiHsp ware software worms viruses 1roAan horses

1+2,. Chapter 0: *perating . stems and 5tilit Modified Multiple Choice

4rograms Question MD #0

.ome ____ use filtering software to restrict the access of certain @e! sites ! minors. a. !. c. d. !usinesses li!raries schools parents 4rograms Question MD #2

1+2-. Chapter 0: *perating . stems and 5tilit Modified Multiple Choice

5ploading and downloading ____ files to and from the Internet decreases the file transmission time. a. compressed !. inde(ed

c. server d. hosted 1+2/. Chapter 0: *perating . stems and 5tilit Modified Multiple Choice )isc !urning software usuall a. !. c. d. photo multimedia video audio 4rograms Question MD "

also includes ____ editing capa!ilities.

1+20. Chapter 0: *perating . stems and 5tilit 4rograms Question M1L # In most cases& the operating s stem is installed and resides on a computer:s flash drive. a. 1rue *!. Lalse 1+22. Chapter 0: *perating . stems and 5tilit 4rograms Question M1L " @hen turning on a computer that has !een powered off completel & users are performing a warm !oot. a. 1rue *!. Lalse 1,33. Chapter 0: *perating . stems and 5tilit 4rograms Question M1L ' @indows rarel accesses the registr during the computer:s operation. a. 1rue *!. Lalse 1,31. Chapter 0: *perating . stems and 5tilit In most cases& drive # is the !oot drive. a. 1rue *!. Lalse 1,3". Chapter 0: *perating . stems and 5tilit 4rograms Question M1L , @hen a computer is running multiple programs concurrentl & the one in the !ackground is the active programK that is& the one currentl in use. a. 1rue *!. Lalse 1,3'. Chapter 0: *perating . stems and 5tilit 4rograms Question M1L @hen a computer is running multiple programs& the applications running 4rograms Question M1L +

!ut not currentl a. 1rue *!. Lalse

in use are in the foreground.

1,3+. Chapter 0: *perating . stems and 5tilit 4rograms Question M1L / # multiuser operating s stem alwa s processes tasks on a firstHcome& firstHserved !asis. a. 1rue *!. Lalse 1,3,. Chapter 0: *perating . stems and 5tilit 4rograms Question M1L 0 Items sometimes are placed in !uffers !ecause the processor operates at a much slower rate of speed than peripheral devices. a. 1rue *!. Lalse 1,3-. Chapter 0: *perating . stems and 5tilit 4rograms Question M1L 2 Lragmentation speeds up disk access and thus the performance of the entire computer. a. 1rue *!. Lalse 1,3/. Chapter 0: *perating . stems and 5tilit 4rograms Question M1L13 5sers with !road!and Internet connections are less suscepti!le to attacks from a hacker. a. 1rue *!. Lalse 1,30. Chapter 0: *perating . stems and 5tilit 4rograms Question 1L #1 #ll si=es of computers t picall use the same operating s stem. a. 1rue *!. Lalse 1,32. Chapter 0: *perating . stems and 5tilit 4rograms Question 1L #" Degardless of the si=e of the computer& most operating s stems provide similar functions. *a. 1rue !. Lalse 1,13. Chapter 0: *perating . stems and 5tilit 4rograms Question 1L #' 1he !oot process is ver different for large and small computers.

a. 1rue *!. Lalse 1,11. Chapter 0: *perating . stems and 5tilit 4rograms Question 1L #+ # warm !oot is the process of using the operating s stem to restart a computer. *a. 1rue !. Lalse 1,1". Chapter 0: *perating . stems and 5tilit 4rograms Question 1L #, .ome parts of the operating s stem are residentK that is& these instructions remain on the hard disk until the are needed. a. 1rue *!. Lalse 1,1'. Chapter 0: *perating . stems and 5tilit 4rograms Question 1L #@hen a computer is turned on& the charge of electricit causes the processor chip to reset itself and find the D*M chip$s% that contains the 6I*.. *a. 1rue !. Lalse 1,1+. Chapter 0: *perating . stems and 5tilit 4rograms Question 1L #/ 1he ne(us is the core of an operating s stem that manages memor and devices. a. 1rue *!. Lalse 1,1,. Chapter 0: *perating . stems and 5tilit nar002-1.jpg 4rograms Question 1L #0

CommandHline interfaces like the one in the accompan ing figure give a user less control to manage detailed settings. a. 1rue *!. Lalse 1,1-. Chapter 0: *perating . stems and 5tilit nar002-1.jpg 4rograms Question 1L #2 in a commandHline

# disadvantage of Einu( is that it is availa!le onl version like the one in the accompan ing figure. a. 1rue *!. Lalse

1,1/. Chapter 0: *perating . stems and 5tilit 4rograms Question 1L " @hen ou purchase a computer& it usuall includes a !oot disk. *a. 1rue !. Lalse 1,10. Chapter 0: *perating . stems and 5tilit 4rograms Question 1L ' 5sers toda t picall run multiple programs concurrentl . *a. 1rue !. Lalse 1,12. Chapter 0: *perating . stems and 5tilit 4rograms Question 1L + # disadvantage of preemptive multitasking is the operating s stem loses control if one program stops operating properl . a. 1rue *!. Lalse 1,"3. Chapter 0: *perating . stems and 5tilit 4rograms Question 1L , ;ven if users are working on multiple programs simultaneousl & it is impossi!le to run out of D#M. a. 1rue *!. Lalse 1,"1. Chapter 0: *perating . stems and 5tilit 4rograms Question 1L 6ecause virtual memor is faster than D#M& users ma notice the computer speeding up while it uses virtual memor . a. 1rue *!. Lalse 1,"". Chapter 0: *perating . stems and 5tilit 4rograms Question 1L / *perating s stems rarel provide a means to esta!lish Internet connections. a. 1rue *!. Lalse 1,"'. Chapter 0: *perating . stems and 5tilit 4rograms Question 1L 0 .ome operating s stems include a @e! !rowser and an eHmail program& ena!ling users to !egin accessing the @e! and communicating with others as soon as the set up the Internet connection. *a. 1rue !. Lalse

1,"+. Chapter 0: *perating . stems and 5tilit 4rograms Question 1L 2 If the user name and password entered match the user name and password kept on file& a network operating s stem denies access to the user. a. 1rue *!. Lalse 1,",. Chapter 0: *perating . stems and 5tilit 4rograms Question 1L 13 ?etwork administrators can set up a network to decr pt data as it travels over a network to prevent unauthori=ed users from reading the data. a. 1rue *!. Lalse 1,"-. Chapter 0: *perating . stems and 5tilit 4rograms Question 1L 11 1he advantage of deviceHdependent operating s stems is that users can retain e(isting application software and data even if the change computer models or vendors. a. 1rue *!. Lalse 1,"/. Chapter 0: *perating . stems and 5tilit 4rograms Question 1L 1" # deviceHdependent program runs on computers provided ! a variet of manufacturers. a. 1rue *!. Lalse 1,"0. Chapter 0: *perating . stems and 5tilit 4rograms Question 1L 1' Client operating s stems can operate with or without a network. *a. 1rue !. Lalse 1,"2. Chapter 0: *perating . stems and 5tilit 4rograms Question 1L 1+ #pplication software is said to !e downward compati!le& meaning it will run on a new version of an operating s stem. a. 1rue *!. Lalse 1,'3. Chapter 0: *perating . stems and 5tilit 4rograms Question 1L 1, Microsoft has continuall updated its @indows operating s stem& incorporating new features and functions with each su!seIuent version. *a. 1rue !. Lalse

1,'1. Chapter 0: *perating . stems and 5tilit 4rograms Question 1L 1@indows / 5ltimate includes all features of @indows / Bome 4remium and provides additional features designed to keep our files secure and to provide support for ', languages. *a. 1rue !. Lalse 1,'". Chapter 0: *perating . stems and 5tilit 4rograms Question 1L 1/ In @indows /& @indows Eive ;ssentials supports computers with multiH touch technolog . a. 1rue *!. Lalse 1,''. Chapter 0: *perating . stems and 5tilit 4rograms Question 1L 10 In @indows /& the .nipping 1ool makes it easier to manage the appearance of open windows. a. 1rue *!. Lalse 1,'+. Chapter 0: *perating . stems and 5tilit 4rograms Question 1L 12 @hen programmers move application software from one 5?I< version to another& the sometimes have to rewrite some of the programs. *a. 1rue !. Lalse 1,',. Chapter 0: *perating . stems and 5tilit 4rograms Question 1L "3 4ower users seldom work with 5?I< !ecause of its rigidit and vulnera!ilit . a. 1rue *!. Lalse 1,'-. Chapter 0: *perating . stems and 5tilit 4rograms Question 1L "1 Eike other operating s stems& Einu( is proprietar software. a. 1rue *!. Lalse 1,'/. Chapter 0: *perating . stems and 5tilit 4rograms Question 1L "" # server operating s stem t picall resides on a client. a. 1rue *!. Lalse

1,'0. Chapter 0: *perating . stems and 5tilit 4rograms Question 1L "' 1he difference !etween standHalone operating s stems that include networking capa!ilities and server operating s stems is that server operating s stems are designed specificall to support all si=es of networks& including mediumH to largeHsi=ed !usinesses and @e! servers. *a. 1rue !. Lalse 1,'2. Chapter 0: *perating . stems and 5tilit 4rograms Question 1L "+ Most editions of @indows .erver "330 include B perH8& which is a virtuali=ation technolog . *a. 1rue !. Lalse 1,+3. Chapter 0: *perating . stems and 5tilit 4rograms Question 1L ", In addition to !eing a standHalone operating s stem& 5?I< also is a server operating s stem. *a. 1rue !. Lalse 1,+1. Chapter 0: *perating . stems and 5tilit 4rograms Question 1L "4alm users can e(change information with other 4alm users wirelessl . *a. 1rue !. Lalse 1,+". Chapter 0: *perating . stems and 5tilit 4rograms Question 1L "/ .ome devices with the @indows Mo!ile operating s stem support handwriting and voice input. *a. 1rue !. Lalse 1,+'. Chapter 0: *perating . stems and 5tilit 4rograms Question 1L "0 1he i4hone and i4od devices are multiHtouch& meaning that the recogni=e multiple points of contact. *a. 1rue !. Lalse 1,++. Chapter 0: *perating . stems and 5tilit 4rograms Question 1L "2 .tandHalone utilities t picall offer improvements over those features !uilt into an operating s stem or provide features not included in an operating s stem. *a. 1rue !. Lalse

1,+,. Chapter 0: *perating . stems and 5tilit 4rograms Question 1L '3 Lew operating s stems include an utilit programs. a. 1rue *!. Lalse 1,+-. Chapter 0: *perating . stems and 5tilit 4rograms Question 1L '1 # shortcut is an icon on the desktop or in a folder that provides a user with immediate access to a program or file. *a. 1rue !. Lalse 1,+/. Chapter 0: *perating . stems and 5tilit 4rograms Question 1L '" 6 compressing files& a !ackup utilit program reIuires more storage space for the !ackup files than for the original files. a. 1rue *!. Lalse 1,+0. Chapter 0: *perating . stems and 5tilit 4rograms Question 1L '' Instead of !acking up to a local disk storage device& some users opt to !ack up their files using online storage. *a. 1rue !. Lalse 1,+2. Chapter 0: *perating . stems and 5tilit 4rograms Question 1L '+ @hen users press a ke or move the mouse& a screen saver disappears and the screen returns to the previous state. *a. 1rue !. Lalse 1,,3. Chapter 0: *perating . stems and 5tilit 4rograms Question 1L ', >hosting is a severe pro!lem with toda :s displa s. a. 1rue *!. Lalse 1,,1. Chapter 0: *perating . stems and 5tilit 4rograms Question 1L '1he programmer of a virus& known as a virus author& intentionall writes a virus program. *a. 1rue !. Lalse

1,,". Chapter 0: *perating . stems and 5tilit 4rograms Question 1L '/ *ne sign of a virus infection is that availa!le memor is less than what should !e availa!le. *a. 1rue !. Lalse 1,,'. Chapter 0: *perating . stems and 5tilit 4rograms Question 1L '0 # 1roAan horse copies itself repeatedl in memor or over a network. a. 1rue *!. Lalse 1,,+. Chapter 0: *perating . stems and 5tilit 4rograms Question 1L '2 .ome operating s stems such as @indows include uncompression capa!ilities. *a. 1rue !. Lalse 1,,,. Chapter 0: *perating . stems and 5tilit 4rograms Question 1L +3 @hen ou receive a compressed file& ou must =ip it. a. 1rue *!. Lalse 1,,-. Chapter 0: *perating . stems and 5tilit 4rograms Question 1L +1 # compressed file takes up more storage space than the original file. a. 1rue *!. Lalse 1,,/. Chapter 0: *perating . stems and 5tilit 4rograms Question 1L +" .ome personal computer maintenance utilities continuousl monitor a computer while it is used and repair pro!lems !efore the occur. *a. 1rue !. Lalse 1,,0. Chapter 0: *perating . stems and 5tilit nar003-1.jpg 4rograms Question C* #1

@ith virtual memor & which is illustrated in the accompan ing figure& when an operating s stem spends much of its time paging& instead of e(ecuting application software& it is said to !e ____________________. Correct #nswer$s%: a. thrashing

1,,2. Chapter 0: *perating . stems and 5tilit 4rograms Question C* #" If a new device& such as a printer or scanner& is attached to a computer& its ____________________ must !e installed !efore the device can !e used. Correct #nswer$s%: a. driver 1,-3. Chapter 0: *perating . stems and 5tilit 4rograms Question C* #' #$n% ____________________ is a small program that tells the operating s stem how to communicate with a specific device. Correct #nswer$s%: a. driver 1,-1. Chapter 0: *perating . stems and 5tilit 4rograms Question C* #+ .ome ____________________ s stems include an eHmail program and @e! !rowser. Correct #nswer$s%: a. operating 1,-". Chapter 0: *perating . stems and 5tilit 4rograms Question C* #, # performance ____________________ is a program that assesses and reports information a!out various computer resources and devices. Correct #nswer$s%: a. monitor 1,-'. Chapter 0: *perating . stems and 5tilit 4rograms Question C* #;rrors in a program are known as ____________________. Correct #nswer$s%: a. !ugs 1,-+. Chapter 0: *perating . stems and 5tilit 4rograms Question C* #/ 1he person overseeing network operations& called the network ____________________& uses the server *. to add and remove users& computers& and other devices to and from a network. Correct #nswer$s%: a. administrator 1,-,. Chapter 0: *perating . stems and 5tilit 4rograms Question C* #0 @hile entering a$n% ____________________& most computers hide the actual characters ! displa ing some other characters& such as asterisks $*% or dots. Correct #nswer$s%: a. password

1,--. Chapter 0: *perating . stems and 5tilit 4rograms Question C* #2 ____________________ is the process of encoding data and information into an unreada!le form. Correct #nswer$s%: a. ;ncr ption 1,-/. Chapter 0: *perating . stems and 5tilit 4rograms Question C* " .ome standHalone operating s stems are called ____________________ operating s stems !ecause the also work in conAunction with a server operating s stem. Correct #nswer$s%: a. client 1,-0. Chapter 0: *perating . stems and 5tilit 4rograms Question C* ' *f @indows& ?et@are& Mac *. <& and 5?I<& all are e(amples of standH alone operating s stems ;<C;41 ____________________. Correct #nswer$s%: a. ?et@are 1,-2. Chapter 0: *perating . stems and 5tilit 4rograms Question C* + 1he three !asic categories of operating s stems that e(ist toda are standHalone& server& and ____________________. Correct #nswer$s%: a. em!edded 1,/3. Chapter 0: *perating . stems and 5tilit 4rograms Question C* , Deleased in "332& ____________________ is an upgrade to @indows 8ista. Correct #nswer$s%: a. @indows / 1,/1. Chapter 0: *perating . stems and 5tilit 4rograms Question C* #$n% ____________________ is a miniHprogram with minimal functionalit that connects to another program or provides information. Correct #nswer$s%: a. widget !. gadget 1,/". Chapter 0: *perating . stems and 5tilit 4rograms Question C* / Most users choose one of these ____________________ editions: .tarter& Bome 4remium& 5ltimate& and 4rofessional. Correct #nswer$s%:

a. @indows / 1,/'. Chapter 0: *perating . stems and 5tilit 4rograms Question C* 0 # new feature of @indows / is the ____________________ technolog that helps programs start faster. Correct #nswer$s%: a. .uperLetch 1,/+. Chapter 0: *perating . stems and 5tilit 4rograms Question C* 2 Mac ____________________ includes features from previous #pple computer operating s stems& such as large photoHIualit icons& !uiltHin networking support& and enhanced speech recognition. Correct #nswer$s%: a. *. < 1,/,. Chapter 0: *perating . stems and 5tilit 4rograms Question C* 13 6ell Ea!s licensed ____________________ for a low fee to numerous colleges and universities& where the operating s stem o!tained a wide following. Correct #nswer$s%: a. 5?I< 1,/-. Chapter 0: *perating . stems and 5tilit 4rograms Question C* 11 1he two most popular >5Is availa!le for ____________________ are >?*M; and M);. Correct #nswer$s%: a. Einu( 1,//. Chapter 0: *perating . stems and 5tilit 4rograms Question C* 1" *f @indows .erver "330& @indows /& 5?I<& Einu(& ?et@are and .olaris& all are server operating s stems ;<C;41 ____________________. Correct #nswer$s%: a. @indows / 1,/0. Chapter 0: *perating . stems and 5tilit 4rograms Question C* 1' 1he @indows .erver "330 famil includes @indows ____________________ for the t pical smallH to mediumHsi=ed !usiness network. Correct #nswer$s%: a. .erver "330 .tandard 1,/2. Chapter 0: *perating . stems and 5tilit 4rograms Question C* 1+ 1he @indows .erver "330 famil includes @indows ____________________ for mediumH to largeHsi=ed !usinesses& including those with eHcommerce

operations. Correct #nswer$s%: a. .erver "330 ;nterprise 1,03. Chapter 0: *perating . stems and 5tilit 4rograms Question C* 1, 1he @indows .erver "330 famil includes @indows ____________________ for !usinesses with huge volumes of transactions and largeHscale data!ases. Correct #nswer$s%: a. .erver "330 )atacenter 1,01. Chapter 0: *perating . stems and 5tilit 4rograms Question C* 1Eike Einu(& ____________________ is a multipurpose operating s stem !ecause it is !oth a standHalone and network operating s stem. Correct #nswer$s%: a. 5?I< 1,0". Chapter 0: *perating . stems and 5tilit 4rograms Question C* 1/ *f @indows C;& 4alm *.& . m!ian *.& >oogle #ndroid& and ?et@are& all are popular em!edded operating s stems ;<C;41 ____________________. Correct #nswer$s%: a. ?et@are 1,0'. Chapter 0: *perating . stems and 5tilit 4rograms Question C* 10 @ith ____________________ devices& the latest version allows for !iometric identification and supports the use of smart cards. Correct #nswer$s%: a. 4alm *. 1,0+. Chapter 0: *perating . stems and 5tilit 4rograms Question C* 12 ____________________ is an open source multitasking operating s stem designed for smart phones. Correct #nswer$s%: a. . m!ian *. 1,0,. Chapter 0: *perating . stems and 5tilit 4rograms Question C* "3 #$n% ____________________ is a t pe of s stem software that allows a user to perform maintenanceHt pe tasks& usuall related to managing a computer& its devices& or its programs. Correct #nswer$s%: a. utilit

1,0-. Chapter 0: *perating . stems and 5tilit 4rograms Question C* "1 ____________________ programs included with most operating s stems help with managing files& viewing images& uninstalling programs& diagnosing pro!lems& and removing viruses& for e(ample. Correct #nswer$s%: a. 5tilit 1,0/. Chapter 0: *perating . stems and 5tilit 4rograms Question C* "" # file ____________________ is a utilit that performs functions related to file management. Correct #nswer$s%: a. manager 1,00. Chapter 0: *perating . stems and 5tilit 4rograms Question C* "' .ome of the file management functions that a$n% ____________________ performs are displa ing a list of files on a storage mediumK organi=ing files in foldersK cop ing& renaming& deleting& moving& and sorting files and foldersK and creating shortcuts. Correct #nswer$s%: a. file manager 1,02. Chapter 0: *perating . stems and 5tilit 4rograms Question C* "+ #$n% ____________________ is an icon on the desktop that provides a user with immediate access to a program or file. Correct #nswer$s%: a. shortcut 1,23. Chapter 0: *perating . stems and 5tilit 4rograms Question C* ", @indows / includes an image viewer called @indows ____________________. Correct #nswer$s%: a. 4hoto 8iewer 1,21. Chapter 0: *perating . stems and 5tilit 4rograms Question C* "#n image ____________________ allows users to displa & print& and cop the contents of a graphics file. Correct #nswer$s%: a. viewer 1,2". Chapter 0: *perating . stems and 5tilit 4rograms Question C* "/ ____________________ a disk& or reorgani=ing it so the files are stored in contiguous sectors& speeds up disk access and thus the performance of the entire computer. Correct #nswer$s%:

a. )efragmenting 1,2'. Chapter 0: *perating . stems and 5tilit 4rograms Question C* "0 #$n% ____________________ is a utilit that detects and protects a personal computer from unauthori=ed intrusions. Correct #nswer$s%: a. personal firewall 1,2+. Chapter 0: *perating . stems and 5tilit 4rograms Question C* "2 @indows automaticall ena!les its !uiltHin personal firewall& called ____________________. Correct #nswer$s%: a. @indows Lirewall 1,2,. Chapter 0: *perating . stems and 5tilit 4rograms Question C* '3 # disk ____________________ is a utilit that reorgani=es the files and unused space on a computer:s hard disk so the operating s stem accesses data more Iuickl and programs run faster. Correct #nswer$s%: a. defragmenter 1,2-. Chapter 0: *perating . stems and 5tilit 4rograms Question C* '1 Man !ackup programs ____________________& or shrink the si=e of& files during the !ackup process. Correct #nswer$s%: a. compress 1,2/. Chapter 0: *perating . stems and 5tilit 4rograms Question C* '" .creen savers originall were developed to prevent a pro!lem called ____________________& in which images could !e permanentl etched on a monitor:s screen. Correct #nswer$s%: a. ghosting 1,20. Chapter 0: *perating . stems and 5tilit 4rograms Question M# #1 Identify the letter of the choice that best matches the phrase or definition.@hen purchasing this& users must ensure that it works with the operating s stem installed on their computer.;na!les ou to access all files and programs on the computer or network& install programs& and specif settings that affect all users on a computer or network.If the 4*.1 completes successfull & this searches for specific operating s stem files called s stem files.@hen working with a commandHline interface& the set of commands entered into the computer is called this.# uniIue com!ination of characters that identifies a specific user.# private com!ination of characters associated with the user name

that allows access to certain computer resources.1o make a program active in @indows& click its program !utton here.)efine who can access certain resources and when the can access those resources.If application software has stopped responding and the hard disk:s E;) !links repeatedl & the operating s stem pro!a!l is doing this.# miniH program with minimal functionalit that connects to another program or provides information.1he practice of sharing or pooling computing resources& such as servers.Lor each user& a network administrator esta!lishes this& which ena!les the user to access& or log on to& a computer or to a network.@hen the contents of a file are scattered across two or more noncontiguous sectors.Compression t pe in which a compressed file can !e returned to its e(act original state.1o protect a computer from virus attacks& install this kind of program and update it freIuentl .1 pe of compression in which the Iualit of a file decreases slightl each time the file is compressed& which makes it impossi!le to restore the file to its e(act original state..aves an open documents and programs to D#M& turns off all unneeded functions& and then places the computer in a lowHpower state.#n Internet advertisement that appears in a new window in the foreground of a @e! page displa ed in a user:s !rowser.# filtering program that attempts to remove spam !efore it reaches a user:s in!o(..aves an open documents and programs to a hard disk !efore removing power from the computer.application software administrator account 6I*. command language user name password task!ar permissions thrashing gadget virtuali=ation account fragmented lossless antivirus loss sleep mode popHup antiHspam hi!ernate NaO 1. @hen purchasing this& users must ensure that it works with the operating s stem installed on their computer. N!O ". ;na!les ou to access all files and programs on the computer or network& install programs& and specif settings that affect all users on a computer or network. NcO '. If the 4*.1 completes successfull & this searches for specific operating s stem files called s stem files. NdO +. @hen working with a commandHline interface& the set of commands entered into the computer is called this. NeO ,. # uniIue com!ination of characters that identifies a specific user. NfO -. # private com!ination of characters associated with the user name that allows access to certain computer resources. NgO /. 1o make a program active in @indows& click its program !utton here. NhO 0. )efine who can access certain resources and when the can access those resources. NiO 2. If application software has stopped responding and the hard disk:s E;) !links repeatedl & the operating s stem pro!a!l is doing this. NAO 13. # miniHprogram with minimal functionalit that connects to another program or provides information. NkO 11. 1he practice of sharing or pooling computing resources& such as servers. NlO 1". Lor each user& a network administrator esta!lishes this& which ena!les the user to access& or log on to& a computer or to a network. NmO 1'. @hen the contents of a file are scattered across two or more noncontiguous sectors. NnO 1+. Compression t pe in which a compressed file can !e

returned to its e(act original state. NoO 1,. 1o protect a computer from virus attacks& install this kind of program and update it freIuentl . NpO 1-. 1 pe of compression in which the Iualit of a file decreases slightl each time the file is compressed& which makes it impossi!le to restore the file to its e(act original state. NIO 1/. .aves an open documents and programs to D#M& turns off all unneeded functions& and then places the computer in a lowHpower state. NrO 10. #n Internet advertisement that appears in a new window in the foreground of a @e! page displa ed in a user:s !rowser. NsO 12. # filtering program that attempts to remove spam !efore it reaches a user:s in!o(. NtO "3. .aves an open documents and programs to a hard disk !efore removing power from the computer. a. !. c. d. e. f. g. h. i. A. k. l. m. n. o. p. I. r. s. t. application software administrator account 6I*. command language user name password task!ar permissions thrashing gadget virtuali=ation account fragmented lossless antivirus loss sleep mode popHup antiHspam hi!ernate

1,22. Chapter 0: *perating . stems and 5tilit 4rograms Question ;. #1 )iscuss !ooting& including definitions of !oth warm and cold !oots. *utline the steps that take place during a cold !oot on a 4C running @indows. Correct #nswer: 1he process of starting or restarting a computer is called !ooting. @hen turning on a computer that has !een powered off completel & ou are performing a cold !oot. # warm !oot& ! contrast& is the process of using the operating s stem to restart a computer. # warm !oot properl closes an running processes and programsK however& it does not save an unsaved work. 1hus& alwa s remem!er to save our work !efore re!ooting $restarting% a computer. @ith @indows& ou can perform a warm !oot ! clicking the .tart !utton on the task!ar& clicking the arrow ne(t to the .hut down !utton on the .tart menu& and then clicking Destart. @hen ou install new software or update e(isting software& often an onHscreen prompt instructs ou to restart the computer. In this case& a warm !oot is appropriate. If the

computer stops responding& tr pressing and holding down the power !utton to turn off the computer. #s a last resort& remove power from the computer and then restart the computer. *n newer computers& pressing the power !utton momentaril is the same as a warm !oot& whereas pressing and holding the power !utton does not properl close running processes and programs. ;ach time ou !oot a computer& the kernel and other freIuentl used operating s stem instructions are loaded& or copied& from storage into the computer:s memor $D#M%. 1he kernel is the core of an operating s stem that manages memor and devices& maintains the computer:s clock& starts programs& and assigns the computer:s resources& such as devices& programs& data& and information. 1he kernel is memor resident& which means it remains in memor while the computer is running. *ther parts of the operating s stem are nonresident& that is& these instructions remain on a storage medium until the are needed. @hen ou !oot a computer& a series of messages ma appear on the screen. 1he actual information displa ed varies depending on the make and t pe of the computer and the eIuipment installed. 1he !oot process& however& is similar for large and small computers. 1he steps in the following paragraphs e(plain what occurs during a cold !oot on a personal computer using the @indows operating s stem. .tep 1: @hen ou turn on the computer& the power suppl sends an electrical signal to the components in the s stem unit. .tep ": 1he charge of electricit causes the processor chip to reset itself and find the D*M chip$s% that contains the 6I*.. 1he 6I*.& which stands for !asic input7output s stem& is firmware that contains the computer:s startup instructions. .tep ': 1he 6I*. e(ecutes a series of tests to make sure the computer hardware is connected properl and operating correctl . 1he tests& collectivel called the powerHon self test $4*.1%& check the various s stem components including the !uses& s stem clock& adapter cards& D#M chips& mouse& ke !oard& and drives. #s the 4*.1 e(ecutes& E;)s $tin lights% flicker on devices such as the disk drives and ke !oard. 6eeps also ma sound& and messages ma appear on the screen. .tep +: 1he 4*.1 results are compared with data in a CM*. chip. CM*. is a technolog that uses !atter power to retain information when the computer is off. 1he CM*. chip stores configuration information a!out the computer& such as the amount of memor K t pe of disk drives& ke !oard& and monitorK the current date and timeK and other startup information. It also detects an new devices connected to the computer. If an pro!lems are identified& the computer ma !eep& displa error messages& or cease operating 9 depending on the severit of the pro!lem. .tep ,: If the 4*.1 completes successfull & the 6I*. searches for specific operating s stem files called s stem files. 1he 6I*. ma look first to see if a 5.6 flash drive plugged in a 5.6 port or a disc in an optical disc drive contains the s stem files& or it ma look directl on drive C $the designation usuall given to the first hard disk% for the s stem files.

.tep -: *nce located& the s stem files load into memor $D#M% from storage $usuall the hard disk% and e(ecute. ?e(t& the kernel of the operating s stem loads into memor . 1hen& the operating s stem in memor takes control of the computer. .tep /: 1he operating s stem loads s stem configuration information. In the latest @indows versions& the registr consists of several files that contain the s stem configuration information. @indows constantl accesses the registr during the computer:s operation for information such as installed hardware and software devices and individual user preferences for mouse speed& passwords& and other information. In addition& the @indows registr constantl checks credentials of users to verif the have the necessar privileges to run programs. ?ecessar operating s stem files are loaded into memor . *n some computers& the operating s stem verifies that the person attempting to use the computer is a legitimate user. Linall & the @indows desktop and icons are displa ed on the screen. 1he operating s stem e(ecutes programs in the .tartup folder& which contains a list of programs that open automaticall when ou !oot the computer. 1-33. Chapter 0: *perating . stems and 5tilit 4rograms Question ;. #" ;(plain what virtual memor is and wh it is important& making sure to e(plain the following ke terms: swap file& page& and thrashing. Correct #nswer: If ou have multiple programs running simultaneousl & it is possi!le to run out of D#M. @ith virtual memor & the operating s stem allocates a portion of a storage medium& usuall the hard disk& to function as additional D#M. #s ou interact with a program& part of it ma !e in ph sical D#M& while the rest of the program is on the hard disk as virtual memor . 6ecause virtual memor is slower than D#M& users ma notice the computer slowing down while it uses virtual memor . 1he area of the hard disk used for virtual memor is called a swap file !ecause it swaps $e(changes% data& information& and instructions !etween memor and storage. # page is the amount of data and program instructions that can swap at a given time. 1he techniIue of swapping items !etween memor and storage& called paging& is a timeHconsuming process for the computer. @hen an operating s stem spends much of its time paging& instead of e(ecuting application software& it is said to !e thrashing. If application software& such as a @e! !rowser& has stopped responding and the hard disk:s E;) !links repeatedl & the operating s stem pro!a!l is thrashing. 1-31. Chapter 0: *perating . stems and 5tilit )iscuss how a computer monitors performance. 4rograms Question ;. #'

Correct #nswer: *perating s stems t picall contain a performance monitor. # performance monitor is a program that assesses and reports information a!out various computer resources and devices. Lor e(ample& users can monitor the processor& disks& network& and memor usage. 1he information in performance reports helps users and administrators identif a pro!lem with resources so the can tr to resolve an

pro!lems. If a computer is running e(tremel slow& for e(ample& the performance monitor ma determine that the computer:s memor is !eing used to its ma(imum. 1hus& ou might consider installing additional memor in the computer. 1-3". Chapter 0: *perating . stems and 5tilit 4rograms Question ;. #+ ;(plain what the Macintosh operating s stem is& and list some of the enhanced features of the latest version of the *.. Correct #nswer: .ince it was released in 120+ with Macintosh computers& #pple:s Macintosh operating s stem has set the standard for operating s stem ease of use and has !een the model for most of the new >5Is developed for nonHMacintosh s stems. 1he latest version& Mac *. <& is a multitasking operating s stem availa!le onl for computers manufactured ! #pple. Mac *. < includes features from previous versions of the Macintosh operating s stem such as large photoHIualit icons& !uiltHin networking support& eHmail& chat& online shopping& enhanced speech recognition& optical disc !urning& and enhanced multimedia capa!ilities. In addition& Mac *. < includes these features: T ?ew desktop search technolog T )ash!oard& a desktop area for miniHapplications called widgets T 6uiltHin& fast @e! !rowser T 4arental controls T Improved !ackup utilit & called 1ime Machine T #ccessi!ilit interface reads eHmail messages T 'H) personal video and audio conferencing T Lilter to eliminate Aunk eHmail messages T Contact lists s nchroni=ed with 6luetoothHena!led smart phone or other mo!ile device T Eatest version of Quick1ime to listen to music and view videos on the Internet T ;as networking of computers and devices T @indows network connection and shared @indows documents 1-3'. Chapter 0: *perating . stems and 5tilit 4rograms Question ;. #, Eist and !riefl descri!e the most common editions in the @indows .erver "330 famil . Correct #nswer: 1o meet the needs of all si=es of !usinesses& the @indows .erver "330 famil includes man editions& with the more common listed !elow: T @indows .erver "330 .tandard for the t pical smallHto mediumHsi=ed !usiness network T @indows .erver "330 ;nterprise for mediumH to largeHsi=ed !usinesses& including those with eHcommerce operations T @indows .erver "330 )atacenter for !usinesses with huge volumes of transactions and largeHscale data!ases T @indows @e! .erver "330 for @e! server and @e! hosting !usinesses T @indows .erver "330 for ItaniumH6ased . stems designed for computers with -+H!it processors that function as a @e! server 1-3+. Chapter 0: *perating . stems and 5tilit 4rograms Question ;. #-

@hat functions do utilit common utilit programs.

programs serveJ )escri!e at least seven

Correct #nswer: 5tilit programs included with most operating s stems provide the following functions: managing files& searching for files& viewing images& securing a computer from unauthori=ed access& uninstalling programs& scanning disks& defragmenting disks& diagnosing pro!lems& !acking up files and disks& setting up screen savers& protecting against viruses& removing sp ware and adware& filtering Internet content& compressing files& pla ing media files& !urning optical discs& and maintaining a personal computer. Lile Manager # file manager is a utilit that performs functions related to file management. .ome of the file management functions that a file manager performs are displa ing a list of files on a storage mediumK organi=ing files in foldersK cop ing& renaming& deleting& moving& and sorting files and foldersK and creating shortcuts. # folder is a specific named location on a storage medium that contains related documents. # shortcut is an icon on the desktop or in a folder that provides a user with immediate access to a program or file. *perating s stems t picall include a file manager. @indows& for e(ample& includes @indows ;(plorer& which displa s links to files and folders& as well as previews of folder contents and certain t pes of files. .earch 5tilit # search utilit is a program that attempts to locate a file on our computer !ased on criteria ou specif . 1he criteria could !e a word or words contained in a file& date the file was created or modified& si=e of the file& location of the file& file name& author7 artist& and other similar properties. .earch utilities can look through documents& photos& music& and other files on our computer and7or on the Internet& com!ining search results in a single location. .earch utilities t picall use an inde( to assist with locating files Iuickl . #n inde( stores a variet of information a!out a file& including its name& date created& date modified& author name& and so on. @hen ou enter search criteria& instead of looking through ever file and folder on the storage medium& the search utilit looks through the inde( first to find a match. ;ach entr in the inde( contains a link to the actual file on the disk for eas retrieval. *perating s stems t picall include a !uiltHin search utilit . In @indows& all the ;(plorer windows& as well as the .tart menu& contain a .earch !o( where ou enter the search criteria. Image 8iewer #n image viewer is a utilit that allows users to displa & cop & and print the contents of a graphics file& such as a photo. @ith an image viewer& users can see images without having to open them in a paint or image editing program. Most operating s stems include an image viewer. @indows: image viewer is called @indows 4hoto 8iewer& which also allows ou to print and eHmail photos. 5ninstaller #n uninstaller is a utilit that removes a program& as well as an associated entries in the s stem files. @hen ou install a program& the operating s stem records the information it uses to run the software in

the s stem files. 1he uninstaller deletes files and folders from the hard disk& as well as removes program entries from the s stem files. *perating s stems usuall provide an uninstaller. In @indows& ou are a!le to access the uninstaller for man installed programs through the Z5ninstall a program: command in the Control 4anel. Cou also can access the uninstaller for some programs through that programs folder on the .tart menu& or on the program:s installation media. )isk Cleanup # disk cleanup utilit searches for and removes unnecessar files. 5nnecessar files ma include downloaded program files& temporar Internet files& deleted files& and unused program files. *perating s stems& such as @indows& include a disk cleanup utilit . )isk )efragmenter # disk defragmenter is a utilit that reorgani=es the files and unused space on a computer:s hard disk so that the operating s stem accesses data more Iuickl and programs run faster. @hen an operating s stem stores data on a disk& it places the data in the first availa!le sector on the disk. It attempts to place data in sectors that are contiguous $ne(t to each other%& !ut this is not alwa s possi!le. @hen the contents of a file are scattered across two or more noncontiguous sectors& the file is fragmented. Lragmentation slows down disk access and thus the performance of the entire computer. )efragmenting the disk& or reorgani=ing it so that the files are stored in contiguous sectors& solves this pro!lem. *perating s stems usuall include a disk defragmenter. @indows: disk defragmenter is availa!le in the . stem 1ools list. 6ackup and Destore 5tilities # !ackup utilit allows users to cop & or !ack up& selected files or an entire hard disk to another storage medium such as another hard disk& optical disc& 5.6 flash drive& or tape. )uring the !ackup process& the utilit monitors progress and alerts ou if it needs additional media& such as another disc. Man !ackup programs compress& or shrink the si=e of& files during the !ackup process. 6 compressing the files& the !ackup program reIuires less storage space for the !ackup files than for the original files. 6ecause the are compressed& ou usuall cannot use !ackup files in their !acked up form. In the event ou need to use a !ackup file& a restore utilit reverses the process and returns !acked up files to their original form. 6ackup utilities work with a restore utilit . Cou should !ack up files and disks regularl in the event our originals are lost& damaged& or destro ed. Most !ackup and restore utilities include a scheduler& which instructs the computer to perform a !ackup automaticall on a regularl scheduled !asis. *perating s stems& such as @indows& include a !ackup and restore utilit . @hen ou purchase an e(ternal hard disk& it also usuall includes a !ackup and restore utilit . Instead of !acking up to a local disk storage device& some users opt to use cloud storage to !ack up their files. Cloud storage is a service on the @e! that provides storage to computer users& usuall for free or for a minimal monthl fee. .creen .aver # screen saver is a utilit that causes a displa device:s screen to show a moving image or !lank screen if no ke !oard or mouse activit occurs for a specified time. @hen ou press a ke on the ke !oard or

move the mouse& the screen saver disappears and the screen returns to the previous state. .creen savers originall were developed to prevent a pro!lem called ghosting& in which images could !e etched permanentl on a monitor:s screen. #lthough ghosting is not as severe of a pro!lem with toda :s displa s& manufacturers continue to recommend that users install screen savers for this reason. .creen savers also are popular for securit & !usiness& and entertainment purposes. 1o secure a computer& users configure their screen saver to reIuire a password to deactivate. In addition to those included with the operating s stem& man screen savers are availa!le in stores and on the @e! for free or a minimal fee. 4ersonal Lirewall # personal firewall is a utilit that detects and protects a personal computer from unauthori=ed intrusions. 4ersonal firewalls constantl monitor all transmissions to and from a computer. @hen connected to the Internet& our computer is vulnera!le to attacks from a hacker. # hacker is someone who tries to access a computer or network illegall . 5sers with !road!and Internet connections& such as through ).E and ca!le Internet service& are even more suscepti!le than those with dialH up access !ecause the Internet connection alwa s is on. *perating s stems often include a personal firewall. @indows automaticall ena!les its !uiltHin personal firewall& called @indows Lirewall& upon installation of the operating s stem. If our operating s stem does not include a personal firewall or ou want additional protection& ou can purchase a standHalone personal firewall utilit or a hardware firewall& which is a device such as a router that has a !uiltHin firewall. #ntivirus 4rograms 1he term& computer virus& descri!es a potentiall damaging computer program that affects& or infects& a computer negativel ! altering the wa the computer works without the user:s knowledge or permission. *nce the virus is in a computer& it can spread throughout and ma damage our files and operating s stem. Computer viruses do not generate ! chance. 1he programmer of a virus& known as a virus author& intentionall writes a virus program. .ome virus authors find writing viruses a challenge. *thers write virus programs to cause destruction. @riting a virus program usuall reIuires significant programming skills. .ome viruses are harmless pranks that simpl free=e a computer temporaril or displa sounds or messages. 1he Music 6ug virus& for e(ample& instructs the computer to pla a few chords of music. *ther viruses destro or corrupt data stored on the hard disk of the infected computer. If ou notice an unusual changes in our computer:s performance& it ma !e infected with a virus. 8iruses are Aust one t pe of malicious software. Malware $short for malicious software% is software that acts without a user:s knowledge and deli!eratel alters the computer:s operations. In addition to viruses& worms and 1roAan horses are malware. # worm& such as .asser or Mle=& copies itself repeatedl & for e(ample& in memor or over a network& using up s stem resources and possi!l shutting the s stem down. # 1roAan horse $named after the >reek m th% hides within or looks like a legitimate program such as a screen saver. # certain condition or action usuall triggers the 1roAan horse. 5nlike a virus or worm& a 1roAan horse does not replicate itself to other computers. Currentl & more than one million known viruses& worms& 1roAan horses& and other

malware e(ist. 1o protect a computer from virus attacks& users should install an antivirus program and update it freIuentl . #n antivirus program protects a computer against viruses ! identif ing and removing an computer viruses found in memor & on storage media& or on incoming files. Most antivirus programs also protect against worms and 1roAan horses. @hen ou purchase a new computer& it often includes antivirus software. 1hree more popular antivirus programs are Mc#fee 8irus.can& ?orton #nti8irus& and @indows Eive *neCare& the latter of which also contains sp ware removers& Internet filters& 4C maintenance& and !ackup and restore utilities. #s an alternative to purchasing these products on disc& !oth Mc#fee and ?orton offer @e!H!ased antivirus programs. .p ware and #dware Demovers .p ware is a program placed on a computer without the user:s knowledge that secretl collects information a!out the user& often related to @e! !rowsing ha!its. .p ware can enter a computer as a virus or as a result of a user installing a new program. 1he sp ware program communicates information it collects to an outside source while ou are online. #dware is a program that displa s an online advertisement in a !anner or popHup window on @e! pages& eHmail& or other Internet services. .ometimes& sp ware is hidden in adware. # sp ware remover is a program that detects and deletes sp ware and other similar programs. #n adware remover is a program that detects and deletes adware. Most sp ware and adware removers cost less than S,3K some are availa!le on the @e! at no cost. .ome operating s stems include sp ware and adware removers. 4opular sp ware and adware removers include #dH#ware& .p .weeper& .p !ot H .earch and )estro & and @indows )efender. Internet Lilters Lilters are programs that remove or !lock certain items from !eing displa ed. Lour widel used Internet filters are antiHspam programs& @e! filters& phishing filters& and popHup !lockers. @e! filtering software is a program that restricts access to certain material on the @e!. .ome restrict access to specific @e! sitesK others filter sites that use certain words or phrases. Man !usinesses use @e! filtering software to limit emplo ee:s @e! access. .ome schools& li!raries& and parents use this software to restrict access to minors. @indows / contains parental controls& which allow parents to record and control the t pes of content their children can access on the Internet. #ntiH.pam 4rograms .pam is an unsolicited eHmail message or newsgroup posting sent to man recipients or newsgroups at once. .pam is Internet Aunk mail. 1he content of spam ranges from selling a product or service& to promoting a !usiness opportunit & to advertising offensive material. #n antiHspam program is a filtering program that attempts to remove spam !efore it reaches our in!o(. If our eHmail program does not filter spam& man antiHspam programs are availa!le at no cost on the @e!. Internet access providers often filter spam as a service for their su!scri!ers. 4hishing Lilters 4hishing is a scam in which a perpetrator attempts to o!tain our personal and7or financial information. # phishing filter is a program that warns or !locks ou from potentiall fraudulent or suspicious @e! sites. .ome @e! !rowsers include phishing filters. 4opH5p 6lockers

# popHup ad is an Internet advertisement that suddenl appears in a new window in the foreground of a @e! page displa ed in our !rowser. # popHup !locker is a filtering program that stops popHup ads from displa ing on @e! pages. Man @e! !rowsers include a popHup !locker. Cou also can download popHup !lockers from the @e! at no cost. Lile Compression # file compression utilit shrinks the si=e of a file$s%. # compressed file takes up less storage space than the original file. Compressing files frees up room on the storage media and improves s stem performance. #ttaching a compressed file to an eHmail message& for e(ample& reduces the time needed for file transmission. 5ploading and downloading compressed files to and from the Internet reduces the file transmission time. 1wo t pes of compression are loss and lossless. @ith loss compression& !ecause the Iualit of a file decreases slightl each time the file is compressed& ou will !e una!le to restore the file to its e(act original state. @ith audio and video files& small degradations in Iualit usuall are not recogni=a!leK thus loss compression often is used on these t pes of files. @ith lossless compression& ! contrast& a compressed file can !e returned to its e(act original state. 1e(t files t picall use lossless compression. Compressed files& sometimes called =ipped files& usuall have a .=ip e(tension. @hen ou receive or download a compressed file& ou must uncompress it. 1o uncompress& or un=ip& a file& ou restore it to its original form. .ome operating s stems such as @indows include file compression and uncompression capa!ilities. 1wo popular standHalone file compression utilities are 4MWI4 and @inWip. Media 4la er # media pla er is a program that allows ou to view images and animation& listen to audio& and watch video files on our computer. Media pla ers ma also include the capa!ilit to organi=e media files& convert them to different formats& connect to and purchase media from an online media store& download podcasts and vodcasts& !urn audio C)s& and transfer media to porta!le media pla ers. @indows includes @indows Media 4la er. 1hree other popular media pla ers are i1unes& Deal4la er& and Dhapsod . )isc 6urning )isc !urning software writes te(t& graphics& audio& and video files on a recorda!le or rewrita!le C)& )8)& or 6luHra )isc. 1his software ena!les the home user easil to !ack up contents of their hard disk on an optical disc and make duplicates of uncop righted music or movies. )isc !urning software usuall also includes photo editing& audio editing& and video editing capa!ilities. @hen ou !u a recorda!le or rewrita!le disc& it t picall includes !urning software. Cou also can !u standHalone disc !urning software for a cost of less than S133. 4ersonal Computer Maintenance *perating s stems t picall include a diagnostic utilit that diagnoses computer pro!lems !ut does not repair them. # personal computer maintenance utilit identifies and fi(es operating s stem pro!lems& detects and repairs disk pro!lems& and includes the capa!ilit of improving a computer:s performance. #dditionall & some personal computer maintenance utilities continuousl monitor a computer while ou use it to identif and repair pro!lems !efore the occur. ?orton . stem@orks is a popular personal computer maintenance utilit designed

for @indows operating s stems. 1-3,. Chapter 0: *perating . stems and 5tilit Critical Thinking Questions Case "-1 4rograms Question C# #1

Cou are in the market for a new operating s stem& !ut particular criteria as ou make our selection.

ou have ver

Cou are looking for an operating s stem that is !oth fle(i!le and powerful& !ut that offers a graphical user interface as well. Cou do not want the *. to !e proprietar . @hich of the following is our !est !etJ a. @indows Me c. Mac *. < !. Einu( d. @indows /

Correct #nswer: !. 1-3-. Chapter 0: *perating . stems and 5tilit Critical Thinking Questions Case "-1 4rograms Question C# #"

Cou are in the market for a new operating s stem& !ut particular criteria as ou make our selection.

ou have ver

#fter giving it more thought& ou think it would !e critical for the operating s stem ou select to !e open source software. @hich of the following is an option for ouJ a. Einu( c. @indows / !. 5?I< d. Mac *. <

Correct #nswer: a. 1-3/. Chapter 0: *perating . stems and 5tilit Critical Thinking Questions Case 10-2 4rograms Question C# #'

Cou have Aust !een hired as the network administrator for a !randHnew startup compan & and our first task is to select the server operating s stem that ou will suggest to the head of the I1 team as the one ou recommend for the office. Cou have !een asked to select a server *. that will provide ma(imum fle(i!ilit & as three of the vice presidents in the office are all

using different clients $one prefers Einu(& one uses 5?I<& and the third runs @indows%. @hat is the !est choice given these circumstancesJ a. .olaris c. ?et@are !. @indows .erver "330 d. Einu(

Correct #nswer: d. 1-30. Chapter 0: *perating . stems and 5tilit Critical Thinking Questions Case 10-2 4rograms Question C# #+

Cou have Aust !een hired as the network administrator for a !randHnew startup compan & and our first task is to select the server operating s stem that ou will suggest to the head of the I1 team as the one ou recommend for the office. 1he compan is going to do a lot of work in the eHcommerce space. @hich of the following server operating s stems was designed for specificall this kind of work that the new compan will doJ a. ?et@are c. Einu( !. .olaris d. 5?I<

Correct #nswer: !. 1-32. Chapter 2: Communications and ?etworks Question MC #1 Computer communications descri!es a process in which two or more computers or devices transfer ____. a. data !. information c. instructions *d. all of the a!ove 1-13. Chapter 2: Communications and ?etworks Question MC #" # communications ____ is a transmission media on which data& instructions& or information travel. a. route *!. channel c. flow d. path

1-11. Chapter 2: Communications and ?etworks Question MC #' ____ can serve as sending and receiving devices in a communications s stem. a. Mainframe computers and servers !. )esktop computers and note!ook computers c. .mart phones *d. #ll of the a!ove 1-1". Chapter 2: Communications and ?etworks Question MC #+ 1wo e(amples of ____ are ca!le television lines and telephone lines. a. sending devices *!. communications channels c. receiving devices d. communications devices 1-1'. Chapter 2: Communications and ?etworks Question MC #, # t pe of communications device that connects a communications channel to a sending or receiving device is a ____. *a. modem !. server c. 4)# d. all of the a!ove 1-1+. Chapter 2: Communications and ?etworks Question MC #____ is a conversation that takes place over the Internet using a telephone connected to a computer& mo!ile device& or telephone adapter. a. # chat room !. # newsgroup *c. 8oI4 d. #n online meeting 1-1,. Chapter 2: Communications and ?etworks Question MC #/ @ith ____& users t pe and send short te(t messages on a smart phone or mo!ile device. a. @M. !. <M. *c. .M. d. 1M. 1-1-. Chapter 2: Communications and ?etworks Question MC #0 ____ is a realHtime Internet communications service that allows wireless mo!ile devices to e(change messages with one or more mo!ile devices or online users. a. # chat room *!. @ireless instant messaging

c. MM. d. 8oice mail 1-1/. Chapter 2: Communications and ?etworks Question MC #2 ____ allows users to send graphics& pictures& video clips& and sound files& as well as short te(t messages to another smart phone or mo!ile device. a. .M. !. 1M. *c. MM. d. <M. 1-10. Chapter 2: Communications and ?etworks Question MC #13 .ome services use the term video ____ to refer separatel to the capa!ilit of sending video clips. a. circuiting !. posting *c. messaging d. spotting 1-12. Chapter 2: Communications and ?etworks Question MC #11 # ____ is a wireless network that provides Internet connections to mo!ile computers and other devices. a. wiHspot !. hot link c. Iuick spot *d. hot spot 1-"3. Chapter 2: Communications and ?etworks Question MC #1" In man pu!lic locations& people connect wirelessl to the Internet through a ____ using their mo!ile computers or devices. a. wiHspot !. hot link c. Iuick spot *d. hot spot 1-"1. Chapter 2: Communications and ?etworks Question MC #1' Lor hot spots that charge users& per access fees average ____. *a. S' !. S, c. S/ d. S13 1-"". Chapter 2: Communications and ?etworks Question MC #1+ # ____ is a coffeehouse or restaurant that provides computers with

Internet access to its customers. *a. c !ercaf[ !. wiHspot c. !ase!and d. Iuick spot 1-"'. Chapter 2: Communications and ?etworks Question MC #1, # >4. receiver is a handheld& mounta!le& or em!edded device that contains all of the following except a$n% ____. a. radio receiver !. antenna *c. flopp disk d. processor 1-"+. Chapter 2: Communications and ?etworks Question MC #1____ is a software application that helps groups of people work together on proAects and share information over a network. a. @orkware !. .hareware *c. >roupware d. 1eamware 1-",. Chapter 2: Communications and ?etworks Question MC #1/ # voice mail!o( is a$n% ____ in a voice mail s stem. *a. storage location on a hard disk !. input device c. processor d. output device 1-"-. Chapter 2: Communications and ?etworks Question MC #10 >roupware is a component of a !road concept called ____& which includes network hardware and software that ena!les group mem!ers to communicate& manage proAects& schedule meetings& and make group decisions. a. pu!lic Internet access *!. workgroup computing c. @e! services d. short message service 1-"/. Chapter 2: Communications and ?etworks Question MC #12 ____ allows users to share documents with others in real time. *a. #n online meeting !. 8oI4 c. 8oice mail d. Internet printing

1-"0. Chapter 2: Communications and ?etworks Question MC #"3 1o make colla!oration possi!le among emplo ees& some companies use a document ____ s stem& which provides for storage and management of a compan :s documents& such as word processing documents& presentations& and spreadsheets. a. anal sis *!. management c. preparation d. storage 1-"2. Chapter 2: Communications and ?etworks Question MC #"1 6usinesses are the primar users of ____ !ecause this technolog provides a means for departments to communicate with each other& suppliers& vendors& and with clients. a. groupware *!. @e! services c. glo!al positioning s stems d. short message services 1-'3. Chapter 2: Communications and ?etworks Question MC #"" # ____ is a collection of computers and devices connected together via communications devices and transmission media. a. channel !. medium *c. network d. license 1-'1. Chapter 2: Communications and ?etworks Question MC #"' # ____ license is a legal agreement that allows multiple users to access software on a server simultaneousl . a. cellular !. groupware c. client *d. network 1-'". Chapter 2: Communications and ?etworks Question MC #"+ nar001-1.jpg #s shown in the accompan ing figure& a ____ is a network that covers a large geographic area& such as a cit & countr & or the world& using a communications channel that com!ines man t pes of media. a. local area network $E#?% !. metropolitan area network $M#?% *c. wide area network $@#?% d. varia!le area network $8#?%

1-''. Chapter 2: Communications and ?etworks Question MC #", 1he design of computers& devices& and media in a network& sometimes called the ____& is categori=ed as either client7server or peerHtoH peer. a. network topolog *!. network architecture c. network standard d. network protocol 1-'+. Chapter 2: Communications and ?etworks Question MC #"nar002-1.jpg *n a network such as the one illustrated in the accompan ing figure& a$n% ____ computer controls access to the hardware& software& and other resources on the network and provides a centrali=ed storage area for programs& data& and information. *a. host !. inde(ed c. client d. master 1-',. Chapter 2: Communications and ?etworks Question MC #"/ nar002-1.jpg *n a$n% ____ network& such as that illustrated in the accompan ing figure& one or more computers act as a server and the other computers on the network reIuest services from the server. a. dedicated *!. client7server c. integrated d. inde(ed 1-'-. Chapter 2: Communications and ?etworks Question MC #"0 nar002-1.jpg *n a network such as the one illustrated in the accompan ing figure& the ____ are the computers and mo!ile devices on the network that rel on the server for its resources. a. nodes !. modes *c. clients d. paths 1-'/. Chapter 2: Communications and ?etworks Question MC #"2 nar002-1.jpg

*n a network such as the one illustrated in the accompan ing figure& some servers& called ____ servers& perform a specific task and can !e placed with other servers to perform multiple tasks. a. !ase!and !. uniIue c. multitasking *d. dedicated 1-'0. Chapter 2: Communications and ?etworks Question MC #'3 #$n% ____ network is a simple& ine(pensive network that t picall connects fewer than 13 computers. *a. peerHtoHpeer !. hard c. M#? d. interpolated 1-'2. Chapter 2: Communications and ?etworks Question MC #'1 nar003-1.jpg 1he t pe of peerHtoHpeer network shown in the accompan ing figure& called a ____ network& descri!es an Internet network on which users connect directl to each other:s hard disks and e(change files over the Internet. a. file *!. 4"4 c. print d. linked 1-+3. Chapter 2: Communications and ?etworks Question MC #'" # file server is a dedicated server that ____. *a. stores and manages files !. manages printers and print Ao!s c. stores and provides access to a data!ase d. manages network traffic $activit % 1-+1. Chapter 2: Communications and ?etworks Question MC #'' 1he greatest risk to a !us network is that ____. a. devices attached or detached at an point on the !us disrupt the rest of the network !. the failure of one device usuall affects the rest of the network *c. the !us itself might !ecome inopera!le d. all of the a!ove 1-+". Chapter 2: Communications and ?etworks Question MC #'+ # network ____ refers to the la out of the computers and devices in a

communications network. a. event !. calendar *c. topolog d. glossar 1-+'. Chapter 2: Communications and ?etworks Question MC #', nar004-1.jpg #s shown in the accompan ing figure& a ____ network is a network topolog in which a ca!le forms a closed loop& with all computers and devices arranged along it. a. !us !. star *c. ring d. varia!le 1-++. Chapter 2: Communications and ?etworks Question MC #'nar004-1.jpg # network like the one shown in the accompan ing figure ____ to install. a. must span a smaller distance than a !us network& and it is more difficult !. must span a smaller distance than a !us network& !ut it is easier *c. can span a larger distance than a !us network& !ut it is more difficult d. can span a larger distance than a !us network& and it is easier 1-+,. Chapter 2: Communications and ?etworks Question MC #'/ nar00!-1.jpg *n a ____& such as that illustrated in the accompan ing figure& all of the computers and devices $nodes% on the network connect to a central device. a. !us network !. ring network *c. star network d. token ring network 1-+-. Chapter 2: Communications and ?etworks Question MC #'0 nar00!-1.jpg *n a network such as the one illustrated in the accompan ing figure& the central device that provides a common connection point for nodes on the network is called the ____.

*a. hu! !. personal computer c. printer d. file server 1-+/. Chapter 2: Communications and ?etworks Question MC #'2 nar00!-1.jpg *n a network such as the one illustrated in the accompan ing figure& if one node fails ____. *a. onl that node is affected !. onl the nodes !efore that node are affected c. onl the nodes after that node are affected d. all the nodes are affected 1-+0. Chapter 2: Communications and ?etworks Question MC #+3 .ometimes a compan uses a$n% ____& which allows customers or suppliers to access part of its intranet. a. ;thernet !. te(tnet *c. e(tranet d. telnet 1-+2. Chapter 2: Communications and ?etworks Question MC #+1 # network ____ defines guidelines that specif the wa computers access the medium to which the are attached& the t pe$s% of medium used& the speeds used on different t pes of networks& and the t pe$s% of ph sical ca!le and7or the wireless technolog used. a. metric !. inde( c. matri( *d. standard 1-,3. Chapter 2: Communications and ?etworks Question MC #+" ____ is a network standard that specifies no central computer or device on the network should control when data can !e transmitted. *a. ;thernet !. 1elnet c. I;;; d. >opher 1-,1. Chapter 2: Communications and ?etworks Question MC #+' )eveloped ! I;;;& ____ is a series of network standards that specifies how two wireless devices communicate over the air with each other. a. 031.11

*!. 03".11 c. 03'.11 d. 03+.11 1-,". Chapter 2: Communications and ?etworks Question MC #++ 1he term ____ identifies an network !ased on the 03".11 famil standards. a. mesh !. I;;; *c. @iHLi d. Lire@ire 1-,'. Chapter 2: Communications and ?etworks Question MC #+, .ome large areas& such as college or !usiness campuses& are set up as a @iHLi ____ network& in which each mesh node routes its data to the ne(t availa!le node until the data reaches its destination Y usuall an Internet connection. a. interpolated !. s nthetic c. integrated *d. mesh 1-,+. Chapter 2: Communications and ?etworks Question MC #+Communications software consists of programs that ____. a. help users esta!lish a connection to another computer or network !. manage the transmission of data& instructions& and information c. provide an interface for users to communicate with one another *d. all of the a!ove 1-,,. Chapter 2: Communications and ?etworks Question MC #+/ # ____ line is a temporar connection that uses one or more analog telephone lines for communications. a. ).E *!. dialHup c. 11 d. 1' 1-,-. Chapter 2: Communications and ?etworks Question MC #+0 # ____ line is a t pe of alwa sHon connection that is esta!lished !etween two communications devices. a. dialHup !. !ase!and *c. dedicated d. network

of

1-,/. Chapter 2: Communications and ?etworks Question MC #+2 # ____ device is an t pe of hardware capa!le of transmitting data& instructions& and information !etween a sending device and a receiving device. a. linkage *!. communications c. dialHup d. !ase!and 1-,0. Chapter 2: Communications and ?etworks Question MC #,3 1he communications device that connects a communications channel to a sending or receiving device such as a computer is a$n% ____. *a. modem !. C#18 c. digiti=er d. interpolator 1-,2. Chapter 2: Communications and ?etworks Question MC #,1 ).E ____. *a. uses a modem that sends digital data and information from a computer to a ).E line !. is much slower than dialHup service c. uses a line that is shared with other users in the neigh!orhood d. all of the a!ove 1--3. Chapter 2: Communications and ?etworks Question MC #," #$n% ____ modem sends and receives data and information to and from a digital line. a. analog *!. digital c. inde(ed d. !road!and 1--1. Chapter 2: Communications and ?etworks Question MC #,' #$n% ____ modem is a digital modem that sends and receives digital data over the ca!le television $C#18% network. a. wireless *!. !road!and c. access d. !ase!and 1--". Chapter 2: Communications and ?etworks Question MC #,+ #$n% ____ is a 5.6 network adapter& ;(pressCard module& 4C Card& or memor card that ena!les a computer or devices to access a network.

a. ;L1 !. #1M *c. ?IC d. #).E 1--'. Chapter 2: Communications and ?etworks Question MC #,, # wireless ____ point is a central communications device that allows computers and devices to transfer data wirelessl among themselves or to transfer data wirelessl to a wired network. a. link !. router *c. access d. integral 1--+. Chapter 2: Communications and ?etworks Question MC #,# ____ is a communications device that connects multiple computers together and transmits data to its correct destination on a network. a. grid !. multiple(er c. !ase!and modem *d. router 1--,. Chapter 2: Communications and ?etworks Question MC #,/ Lor smaller !usiness and home networks& a ____ allows multiple computers to share a single highHspeed Internet connection such as through a ca!le modem or ).E modem. a. multiple(er *!. router c. grid d. !ase!and modem 1---. Chapter 2: Communications and ?etworks Question MC #,0 # ____ is a device that provides a central point for ca!les in a network. *a. hu! !. packet c. node d. router 1--/. Chapter 2: Communications and ?etworks Question MC #,2 Man home users are connecting multiple computers and devices together into a home ____& which saves mone and provides man conveniences. a. grid !. file share c. multiple(

*d. network 1--0. Chapter 2: Communications and ?etworks Question MC #-3 ;ach networked computer in a house can ____. a. share a single highHspeed Internet connection !. access files and programs on other computers in the house c. share peripherals such as a printer& scanner& e(ternal hard disk& or optical disc drive *d. all of the a!ove 1--2. Chapter 2: Communications and ?etworks Question MC #-1 #$n% ____ e(tends the !asic home network to include features such as lighting control& thermostat adAustment& and a securit s stem. a. peripheral home network !. valueHadded home network c. wired home network *d. intelligent home network 1-/3. Chapter 2: Communications and ?etworks Question MC #-" 1 pes of wired home networks include all of the following ;<C;41 ____. a. ;thernet *!. @iHLi c. powerline ca!le d. phoneline 1-/1. Chapter 2: Communications and ?etworks Question MC #-' ____ media consist of materials or su!stances capa!le of carr ing one or more signals. a. @ireless !. .ignal c. Communication *d. 1ransmission 1-/". Chapter 2: Communications and ?etworks Question MC #-+ Lor !est performance of a communications channel& ____. a. !andwidth and latenc should !e low !. !andwidth should !e low and latenc high *c. !andwidth should !e high and latenc low d. !andwidth and latenc should !e high 1-/'. Chapter 2: Communications and ?etworks Question MC #-, 1he amount of data& instructions& and information that can travel over a communications channel sometimes is called the ____. a. !road!and

!. latenc c. !ase!and *d. !andwidth 1-/+. Chapter 2: Communications and ?etworks Question MC #-____ is the time it takes a signal to travel from one location to another on a network. *a. Eatenc !. . mmetr c. LreIuenc d. )ela register 1-/,. Chapter 2: Communications and ?etworks Question MC #-/ 4h sical transmission media used in communications include all of the following except ____. a. twistedHpair ca!le !. coa(ial ca!le *c. !roadcast radio ca!le d. fi!erHoptic ca!le 1-/-. Chapter 2: Communications and ?etworks Question MC #-0 ____ is an electrical distur!ance that can degrade communications. a. Eatenc *!. ?oise c. Coa( d. Bu! 1-//. Chapter 2: Communications and ?etworks Question MC #-2 Li!erHoptic ca!les have all of the following advantages over ca!les that use wire except ____. *a. lower costs and easier installation and modification !. faster data transmission and smaller si=e c. less suscepti!le to noise from other devices d. !etter securit for signals during transmission 1-/0. Chapter 2: Communications and ?etworks Question MC #/3 ____ ca!le consists of one or more twistedHpair wires !undled together. a. )ual !. Coa(ial *c. 1wistedHpair d. Li!erHoptic 1-/2. Chapter 2: Communications and ?etworks Question MC #/1 ____ ca!le consists of a single copper wire surrounded ! at least three la ers: an insulating material& a woven or !raided metal& and a

plastic outer coating. *a. Coa(ial !. Integrated c. 1wistedHpair d. Li!erHoptic 1-03. Chapter 2: Communications and ?etworks Question MC #/" 1he core of a$n% ____ ca!le consists of do=ens or hundreds of thin strands of glass or plastic that use light to transmit signals. a. coa(ial *!. fi!erHoptic c. twistedHpair d. integrated 1-01. Chapter 2: Communications and ?etworks Question MC #/' ____ radio is a wireless transmission medium that distri!utes radio signals through the air over long distances. a. Mo!ile !. *ptical c. 6andless *d. 6roadcast 1-0". Chapter 2: Communications and ?etworks Question MC #/+ 6roadcast radio is ____ suscepti!le to noise than ph sical transmission media !ut it provides fle(i!ilit and porta!ilit . *a. slower and more !. slower and less c. faster and more d. faster and less 1-0'. Chapter 2: Communications and ?etworks Question MC #/, ____ radio is a form of !roadcast radio that is used widel for mo!ile communications& specificall wireless modems and telephones. *a. Cellular !. 6roadcast c. 6andless d. Lederal 1-0+. Chapter 2: Communications and ?etworks Question MC #/____ 18 is a service that provides television programs over the cellular network. a. Integrated !. "> *c. Mo!ile d. Cellular

1-0,. Chapter 2: Communications and ?etworks Question MC #// ____ is a categor of cellular transmission that transmitted analog data. *a. 1> $first generation% !. "> $second generation% c. '> $third generation% d. #ll of the a!ove 1-0-. Chapter 2: Communications and ?etworks Question MC #/0 ____ are radio waves that provide a highHspeed signal transmission. a. >enerations *!. Microwaves c. Li(ed access events d. Indices 1-0/. Chapter 2: Communications and ?etworks Question MC #/2 # microwave ____ is an earthH!ased reflective dish that contains the antenna& transceivers& and other eIuipment necessar for microwave communications. a. carrier !. transport *c. station d. dish 1-00. Chapter 2: Communications and ?etworks Question MC #03 Microwave transmission& often called ____& involves sending signals from one microwave station to another. a. lineHofHsight transmission !. fle(edHpoint wireless c. outHofHsight transmission *d. fi(ed wireless 1-02. Chapter 2: Communications and ?etworks Question 1L #1 .M. capa!ilit allows users to send and receive graphics& pictures& video clips& and sound files as well as short te(t messages. a. 1rue *!. Lalse 1-23. Chapter 2: Communications and ?etworks Question 1L #" .ome hot spots reIuire users to su!scri!e to a @iM#<& to which the per access fees& dail fees& or a monthl fee. a. 1rue *!. Lalse

pa

1-21. Chapter 2: Communications and ?etworks Question 1L #' #ll c !ercaf[s also are hot spots. a. 1rue *!. Lalse 1-2". Chapter 2: Communications and ?etworks Question 1L #+ Most groupware provides personal information manager $4IM% functions. *a. 1rue !. Lalse 1-2'. Chapter 2: Communications and ?etworks Question 1L #, @e! services reIuire a specific programming language& operating s stem& and @e! !rowser. a. 1rue *!. Lalse 1-2+. Chapter 2: Communications and ?etworks Question 1L #Bome users are the primar users of @e! services. a. 1rue *!. Lalse 1-2,. Chapter 2: Communications and ?etworks Question 1L #/ In a networked environment& each computer on the network has access to hardware on the network. *a. 1rue !. Lalse 1-2-. Chapter 2: Communications and ?etworks Question 1L #0 # network license is a legal agreement that permits users to install the software on multiple computers. a. 1rue *!. Lalse 1-2/. Chapter 2: Communications and ?etworks Question 1L #2 In a networked environment& no authori=ed computer user can access data and information stored on other computers on the network. a. 1rue *!. Lalse 1-20. Chapter 2: Communications and ?etworks Question 1L #13

5sers connected to a network have access to software on the network. *a. 1rue !. Lalse 1-22. Chapter 2: Communications and ?etworks Question 1L #11 1he main differentiation among network classifications is whether the are wired or wireless. a. 1rue *!. Lalse 1/33. Chapter 2: Communications and ?etworks Question 1L #1" nar001-1.jpg # M#? t picall includes one or more @#?s like those shown in the accompan ing figure& !ut covers a smaller geographic area than a E#?. a. 1rue *!. Lalse 1/31. Chapter 2: Communications and ?etworks Question 1L #1' nar003-1.jpg @hen users log off a 4"4 network like the one in the accompan ing figure& other users still can access their hard disks. a. 1rue *!. Lalse 1/3". Chapter 2: Communications and ?etworks Question 1L #1+ 1o help reduce cop right infringement& toda :s musicHsharing services are free& and music files are made pu!lic as the travel across the Internet. a. 1rue *!. Lalse 1/3'. Chapter 2: Communications and ?etworks Question 1L #1, 6us networks are unpopular on E#?s !ecause the are e(pensive and difficult to install. a. 1rue *!. Lalse 1/3+. Chapter 2: Communications and ?etworks Question 1L #1nar004-1.jpg )ata transmitted on a ring network like the one shown in the accompan ing figure travels from device to device around the entire

ring& in !oth directions. a. 1rue *!. Lalse 1/3,. Chapter 2: Communications and ?etworks Question 1L #1/ *n a ring network& if the hu! fails the entire network is inopera!le until the hu! is repaired. a. 1rue *!. Lalse 1/3-. Chapter 2: Communications and ?etworks Question 1L #10 #n e(tranet essentiall is a small version of the Internet that e(ists within an organi=ation. a. 1rue *!. Lalse 1/3/. Chapter 2: Communications and ?etworks Question 1L #12 ;ach token ring network has several tokens. a. 1rue *!. Lalse 1/30. Chapter 2: Communications and ?etworks Question 1L #"3 # recent ;thernet standard& called Last ;thernet& has a data transfer rate of 13 M!ps& ten times faster than the original standard. a. 1rue *!. Lalse 1/32. Chapter 2: Communications and ?etworks Question 1L #"1 *n a token ring network& a packet is a special series of !its that function like a ticket& allowing the device with the packet to transmit data over the network. a. 1rue *!. Lalse 1/13. Chapter 2: Communications and ?etworks Question 1L #"" @ith 1C47I4& each packet contains data as well as the recipient $destination%& origin $sender%& and the seIuence information used to reassem!le the data at the destination. *a. 1rue !. Lalse 1/11. Chapter 2: Communications and ?etworks Question 1L #"'

Communications software usuall purchased network devices. *a. 1rue !. Lalse

is !undled with the operating s stem or

1/1". Chapter 2: Communications and ?etworks Question 1L #"+ ?earl the entire telephone network toda uses analog technolog & with the e(ception of the final link from the local telephone compan to a home& which is digital. a. 1rue *!. Lalse 1/1'. Chapter 2: Communications and ?etworks Question 1L #", 5sing a dialHup line to connect computers costs more than making a regular telephone call. a. 1rue *!. Lalse 1/1+. Chapter 2: Communications and ?etworks Question 1L #"1he Iualit and consistenc of the connection on a dedicated line are worse than a dialHup line !ecause dedicated lines provide a temporar connection. a. 1rue *!. Lalse 1/1,. Chapter 2: Communications and ?etworks Question 1L #"/ Lor the small !usiness and home user& an I.)? line provides slower transfer rates than dialHup telephone lines. a. 1rue *!. Lalse 1/1-. Chapter 2: Communications and ?etworks Question 1L #"0 @ith I.)?& the same telephone line that could carr onl one computer signal now can carr three or more signals at once through the same line& using a techniIue called multiple(ing. *a. 1rue !. Lalse 1/1/. Chapter 2: Communications and ?etworks Question 1L #"2 .imilar to an I.)? modem& a ).E modem is the same as the modem used for dialHup connections. a. 1rue *!. Lalse

1/10. Chapter 2: Communications and ?etworks Question 1L #'3 #).E is ideal for Internet access !ecause most users upload more information than the download from the Internet. a. 1rue *!. Lalse 1/12. Chapter 2: Communications and ?etworks Question 1L #'1 @hereas a standard dialHup telephone line uses multiple(ing so that multiple signals share the same line& digital 1Hcarrier lines carr onl one signal. a. 1rue *!. Lalse 1/"3. Chapter 2: Communications and ?etworks Question 1L #'" @ith #1M service& an optical terminal at our !usiness receives the signals and transfers them to a router connected to a computer. a. 1rue *!. Lalse 1/"1. Chapter 2: Communications and ?etworks Question 1L #'' 1elephone networks& the Internet& and other networks with large amounts of traffic use #1M. *a. 1rue !. Lalse 1/"". Chapter 2: Communications and ?etworks Question 1L #'+ #nalog signals consist of individual electrical pulses that represent !its grouped together into ! tes. a. 1rue *!. Lalse 1/"'. Chapter 2: Communications and ?etworks Question 1L #', # dialHup modem connected to a sending computer converts the computer:s digital signals into analog signals. *a. 1rue !. Lalse 1/"+. Chapter 2: Communications and ?etworks Question 1L #'Ca!le modems currentl transfer data at speeds that are much slower than either a dialHup modem or I.)?. a. 1rue

*!. Lalse 1/",. Chapter 2: Communications and ?etworks Question 1L #'/ .ome mo!ile users have a wireless modem that uses the cell phone network to connect to the Internet wirelessl from a note!ook computer or other mo!ile device. *a. 1rue !. Lalse 1/"-. Chapter 2: Communications and ?etworks Question 1L #'0 @ireless access points have highHIualit antennas for optimal signals. *a. 1rue !. Lalse 1/"/. Chapter 2: Communications and ?etworks Question 1L #'2 *nl small networks use routers. a. 1rue *!. Lalse 1/"0. Chapter 2: Communications and ?etworks Question 1L #+3 Bome networking saves the home user mone and provides man conveniences. *a. 1rue !. Lalse 1/"2. Chapter 2: Communications and ?etworks Question 1L #+1 Lor an home user& the hardware and software of an ;thernet network is eas to configure. a. 1rue *!. Lalse 1/'3. Chapter 2: Communications and ?etworks Question 1L #+" # home powerline ca!le network is an eas HtoHinstall and ine(pensive network that uses e(isting telephone lines in the home. a. 1rue *!. Lalse 1/'1. Chapter 2: Communications and ?etworks Question 1L #+' # phoneline network is a network that uses the same lines that !ring electricit into the house. a. 1rue *!. Lalse

1/'". Chapter 2: Communications and ?etworks Question 1L #++ *ne of the more widel used transmission media for network ca!ling and telephone s stems is twistedHpair ca!le. *a. 1rue !. Lalse 1/''. Chapter 2: Communications and ?etworks Question 1L #+, Ca!le television $C#18% wiring often uses twistedHpair ca!le !ecause it can !e ca!led over longer distances than coa(ial ca!le. a. 1rue *!. Lalse 1/'+. Chapter 2: Communications and ?etworks Question 1L #+In a fi!erHoptic ca!le& each strand& called an optical fi!er& is as thin as a human hair. *a. 1rue !. Lalse 1/',. Chapter 2: Communications and ?etworks Question 1L #+/ Li!erHoptic ca!les have the capa!ilit of carr ing significantl signals than wire ca!les. *a. 1rue !. Lalse 1/'-. Chapter 2: Communications and ?etworks Question 1L #+0 @ireless transmission media are used when it is inconvenient or impossi!le to install ca!les. *a. 1rue !. Lalse 1/'/. Chapter 2: Communications and ?etworks Question 1L #+2 Infrared $ID% is a wireless transmission medium that sends signals using infrared light waves. *a. 1rue !. Lalse 1/'0. Chapter 2: Communications and ?etworks Question 1L #,3 Lor radio transmissions& a transmitter is needed to send the !roadcast radio signal and a receiver to accept it. *a. 1rue !. Lalse

more

1/'2. Chapter 2: Communications and ?etworks Question MD #1 Modified Multiple Choice Man !usinesses network their computers together to ____. a. !. c. d. facilitate communications share data share hardware transfer funds

1/+3. Chapter 2: Communications and ?etworks Question MD #" Modified Multiple Choice ____ provide users with connections to the M#?. a. !. c. d. 1elephone companies Internet !ase!ands Ca!le television operators 6anks

1/+1. Chapter 2: Communications and ?etworks Question MD #' Modified Multiple Choice *n a peerHtoHpeer network& each computer& called a peer& has eIual responsi!ilities and capa!ilities& sharing ____ with other computers on the network. a. !. c. d. hardware protocols data information

1/+". Chapter 2: Communications and ?etworks Question MD #+ Modified Multiple Choice 4eerHtoHpeer networks are ideal for ____. a. !. c. d. ver small !usinesses ver large !usinesses corporate users home users

1/+'. Chapter 2: Communications and ?etworks Question MD #, Modified Multiple Choice If a computer or device on a$n% ____ network fails& the entire network potentiall could stop functioning. a. star !. !us

c. ring d. integrated 1/++. Chapter 2: Communications and ?etworks Question MD #Modified Multiple Choice 1he 13H>iga!it ;thernet standard supports which of the following transfer ratesJ a. !. c. d. 1 >!ps , >!ps 13 >!ps 1" >!ps

1/+,. Chapter 2: Communications and ?etworks Question MD #/ Modified Multiple Choice 1he higher the ____& the more a communications channel transmits. a. !. c. d. !ase!and latenc !road!and !andwidth

1/+-. Chapter 2: Communications and ?etworks Question MD #0 Modified Multiple Choice @ireless transmission media send communications signals using ____. a. !. c. d. radio infrared microwave fi!erHoptics

1/+/. Chapter 2: Communications and ?etworks Question MD #2 Modified Multiple Choice "> $second generation%& which is a categor of cellular transmissions& transmit digital data at speeds including which of the followingJ a. !. c. d. 2.- M!ps 12." M!ps 1++ M!ps ".+ M!ps

1/+0. Chapter 2: Communications and ?etworks Question MD #13 Modified Multiple Choice '> $third generation%& which is a categor of cellular transmissions& transmit digital data at speeds including which of the followingJ

a. !. c. d.

2.- M!ps 12." M!ps 1++ M!ps ".+ M!ps

1/+2. Chapter 2: Communications and ?etworks Question M1L #1 # M#? usuall is managed ! a consortium of users or ! a single network provider that sells the service to the users. *a. 1rue !. Lalse 1/,3. Chapter 2: Communications and ?etworks Question M1L #" *n a client7server network& the client sometimes is called a host computer. a. 1rue *!. Lalse 1/,1. Chapter 2: Communications and ?etworks Question M1L #' #lthough it can connect an num!er of computers& a client7server network t picall provides an efficient means to connect 13 or fewer computers. a. 1rue *!. Lalse 1/,". Chapter 2: Communications and ?etworks Question M1L #+ # star network consists of a single central ca!le& to which all computers and other devices connect. a. 1rue *!. Lalse 1/,'. Chapter 2: Communications and ?etworks Question M1L #, @ith @iHLi& in open or outdoor areas free from interference& the computers or devices should !e within 13&333 feet of each other. a. 1rue *!. Lalse 1/,+. Chapter 2: Communications and ?etworks Question M1L #Current @iM#< standards have data transfer rates up to /3 M!ps. a. 1rue *!. Lalse 1/,,. Chapter 2: Communications and ?etworks Question M1L #/ #$n% digital signal consists of a continuous electrical wave.

a. 1rue *!. Lalse 1/,-. Chapter 2: Communications and ?etworks Question M1L #0 # home phoneline network uses the same lines that !ring electricit into the house. a. 1rue *!. Lalse 1/,/. Chapter 2: Communications and ?etworks Question M1L #2 6ase!and media transmits multiple signals simultaneousl . a. 1rue *!. Lalse 1/,0. Chapter 2: Communications and ?etworks Question M1L #13 ;thernet and token ring E#?s often use ph sical transmission media. *a. 1rue !. Lalse 1/,2. Chapter 2: Communications and ?etworks Question C* #1 #$n% ____________________ device is a device that initiates an instruction to transmit data& instructions& or information. Correct #nswer$s%: a. sending 1/-3. Chapter 2: Communications and ?etworks Question C* #" #$n% ____________________ device is a device that accepts the transmission of data& instructions& or information. Correct #nswer$s%: a. receiving 1/-1. Chapter 2: Communications and ?etworks Question C* #' #$n% ____________________ is a navigation s stem that consists of one or more earthH!ased receivers that accept and anal =e signals sent ! satellites in order to determine the receiver:s geographic location. Correct #nswer$s%: a. >4. !. glo!al positioning s stem $>4.% c. glo!al positioning s stem d. >4. $glo!al positioning s stem% 1/-". Chapter 2: Communications and ?etworks Question C* #+

Man software products provide a means to ____________________& or work online& with other users connected to a server. Correct #nswer$s%: a. colla!orate 1/-'. Chapter 2: Communications and ?etworks Question C* #, Most !usinesses use a standard& such as ____________________& that defines how data transmits across telephone lines or other means. Correct #nswer$s%: a. ;)I !. electronic data interchange c. ;)I $electronic data interchange% d. electronic data interchange $;)I% 1/-+. Chapter 2: Communications and ?etworks Question C* ##$n% ____________________ is a legal agreement that permits users to install software on multiple computers& usuall at a volume discount. Correct #nswer$s%: a. site license 1/-,. Chapter 2: Communications and ?etworks Question C* #/ ____________________ allows users connected to a network to transfer mone from one !ank account to another via transmission media. Correct #nswer$s%: a. electronic funds transfer !. electronic funds transfer $;L1% c. ;L1 $electronic funds transfer% d. ;L1 1/--. Chapter 2: Communications and ?etworks Question C* #0 #$n% ____________________ is a thirdHpart !usiness that provides networking services such as secure data and information transfer& storage& eHmail& and management reports. Correct #nswer$s%: a. valueHadded network !. valueHadded network $8#?% c. 8#? d. 8#? $valueHadded network% 1/-/. Chapter 2: Communications and ?etworks Question C* #2 #$n% ____________________ is a E#? that uses no ph sical wires. Correct #nswer$s%: a. wireless E#? !. wireless E#? $@E#?% c. @E#? $wireless E#?%

d. @E#? 1/-0. Chapter 2: Communications and ?etworks Question C* #13 #$n% ____________________ is a network that connects computers and devices in a limited geographical area& such as a home& school computer la!orator & or office !uilding. Correct #nswer$s%: a. local area network !. E#? $local area network% c. E#? d. local area network $E#?% 1/-2. Chapter 2: Communications and ?etworks Question C* #11 ;ach computer or device on a local area network& called a ____________________& often shares resources such as printers& large hard disks& and programs. Correct #nswer$s%: a. node 1//3. Chapter 2: Communications and ?etworks Question C* #1" #$n% ____________________ is a highHspeed network that connects networks in an area such as a cit or town and handles the !ulk of communications activit across that region. Correct #nswer$s%: a. metropolitan area network $M#?% !. metropolitan area network c. M#? d. M#? $metropolitan area network% 1//1. Chapter 2: Communications and ?etworks Question C* #1' #$n% ____________________ server is a dedicated server that manages printers and print Ao!s. Correct #nswer$s%: a. print 1//". Chapter 2: Communications and ?etworks Question C* #1+ #$n% ____________________ server is a dedicated server that stores and provides access to a data!ase. Correct #nswer$s%: a. data!ase 1//'. Chapter 2: Communications and ?etworks Question C* #1, #$n% ____________________ server is a dedicated server that manages network traffic.

Correct #nswer$s%: a. network 1//+. Chapter 2: Communications and ?etworks Question C* #1#$n% ____________________ network is a network topolog that consists of a single central ca!le& to which all computers and other devices connect. Correct #nswer$s%: a. !us 1//,. Chapter 2: Communications and ?etworks Question C* #1/ 1oda & ____________________ is the most popular E#? technolog !ecause it is relativel ine(pensive and eas to install and maintain. Correct #nswer$s%: a. ;thernet 1//-. Chapter 2: Communications and ?etworks Question C* #10 1he ____________________ standard specifies that computers and devices on the network share or pass a special signal& called a token& in a unidirectional manner and in a preset order. Correct #nswer$s%: a. token ring 1///. Chapter 2: Communications and ?etworks Question C* #12 ____________________ is a network technolog that defines how messages are routed from one end of a network to the other& ensuring the data arrives correctl ! dividing it into packets. Correct #nswer$s%: a. 1ransmission Control 4rotocol7Internet 4rotocol !. 1ransmission Control 4rotocol7Internet 4rotocol $1C47I4% c. 1C47I4 d. 1C47I4 $1ransmission Control 4rotocol7Internet 4rotocol% 1//0. Chapter 2: Communications and ?etworks Question C* #"3 ____________________ has !een adopted as a network standard for Internet communications. Correct #nswer$s%: a. 1ransmission Control 4rotocol7Internet 4rotocol !. 1ransmission Control 4rotocol7Internet 4rotocol $1C47I4% c. 1C47I4 d. 1C47I4 $1ransmission Control 4rotocol7Internet 4rotocol% 1//2. Chapter 2: Communications and ?etworks Question C* #"1 @hen a computer sends data over the Internet& the data is divided into small pieces& or ____________________.

Correct #nswer$s%: a. packets 1/03. Chapter 2: Communications and ?etworks Question C* #"" 1he techniIue of !reaking a message into individual packets& sending the packets along the !est route availa!le& and then reassem!ling the data is called ____________________. Correct #nswer$s%: a. packet switching 1/01. Chapter 2: Communications and ?etworks Question C* #"' *ne popular use of the ____________________ network standard is in hot spots that offer mo!ile users the a!ilit to connect to the Internet with their wireless computers and devices. Correct #nswer$s%: a. @iHLi !. wireless fidelit c. wireless fidelit $@iHLi% d. @iHLi $wireless fidelit % 1/0". Chapter 2: Communications and ?etworks Question C* #"+ ____________________ technolog uses shortHrange radio waves to transmit data !etween two devices. Correct #nswer$s%: a. 6luetooth 1/0'. Chapter 2: Communications and ?etworks Question C* #", ____________________ is a newer network standard developed ! I;;; that specifies how wireless devices communicate over the air in a wide area. Correct #nswer$s%: a. @iM#< !. @iM#< $@orldwide Interopera!ilit for Microwave #ccess% c. @orldwide Interopera!ilit for Microwave #ccess d. @orldwide Interopera!ilit for Microwave #ccess $@iM#<% 1/0+. Chapter 2: Communications and ?etworks Question C* #"1he ____________________ specifies how some wireless mo!ile devices such as smart phones can displa the content of Internet services such as the @e!& eHmail& and chat rooms. Correct #nswer$s%: a. @ireless #pplication 4rotocol !. @#4 c. @ireless #pplication 4rotocol $@#4% d. @#4 $@ireless #pplication 4rotocol%

1/0,. Chapter 2: Communications and ?etworks Question C* #"/ 1he ____________________ is the worldwide telephone s stem that handles voiceHoriented telephone calls. Correct #nswer$s%: a. pu!lic switched telephone network !. pu!lic switched telephone network $4.1?% c. 4.1? d. 4.1? $pu!lic switched telephone network% 1/0-. Chapter 2: Communications and ?etworks Question C* #"0 ____________________ is a set of standards for digital transmission of data over standard copper telephone lines. Correct #nswer$s%: a. I.)? !. Integrated .ervices )igital ?etwork c. Integrated .ervices )igital ?etwork $I.)?% d. I.)? $Integrated .ervices )igital ?etwork% 1/0/. Chapter 2: Communications and ?etworks Question C* #"2 ____________________ transmits at fast speeds on e(isting standard copper telephone wiring. Correct #nswer$s%: a. )igital .u!scri!er Eine !. ).E c. )igital .u!scri!er Eine $).E% d. ).E $)igital .u!scri!er Eine% 1/00. Chapter 2: Communications and ?etworks Question C* #'3 ____________________ is a t pe of ).E that supports faster transmission rates when receiving data $the downstream rate% than when sending data $the upstream rate%. Correct #nswer$s%: a. #).E !. as mmetric digital su!scri!er line c. as mmetric digital su!scri!er line $#).E% d. #).E $as mmetric digital su!scri!er line% 1/02. Chapter 2: Communications and ?etworks Question C* #'1 @ith I.)?& the same telephone line that could carr onl one computer signal now can carr three or more signals at once through the same line& using a techniIue called ____________________. Correct #nswer$s%: a. multiple(ing 1/23. Chapter 2: Communications and ?etworks Question C* #'"

#lthough ____________________ lines are not a t pe of standard telephone line& the are a ver popular wa for the home user to connect to the Internet. Correct #nswer$s%: a. C#18 !. ca!le television c. ca!le television $C#18% d. C#18 $ca!le television% 1/21. Chapter 2: Communications and ?etworks Question C* #'' @ith ____________________ service& an optical terminal at our house receives the signals and transfers them to a router connected to our computer. Correct #nswer$s%: a. L11B !. Li!er to the Bome c. Li!er to the Bome $L11B% d. L11B $Li!er to the Bome% e. L114 f. Li!er to the 4remises g. Li!er to the 4remises $L114% h. L114 $Li!er to the 4remises% 1/2". Chapter 2: Communications and ?etworks Question C* #'+ 1he most popular 1Hcarrier line is the ____________________ line. Correct #nswer$s%: a. 11 1/2'. Chapter 2: Communications and ?etworks Question C* #', #$n% ____________________ line is eIual in speed to "0 11 lines !ut Iuite e(pensive. Correct #nswer$s%: a. 1' 1/2+. Chapter 2: Communications and ?etworks Question C* #'____________________ uses fi!erHoptic ca!le to provide e(tremel speed Internet access to home users. Correct #nswer$s%: a. L11B !. Li!er to the Bome c. Li!er to the Bome $L11B% d. L11B $Li!er to the Bome% e. L114 f. Li!er to the 4remises g. Li!er to the 4remises $L114% h. L114 $Li!er to the 4remises%

highH

1/2,. Chapter 2: Communications and ?etworks Question C* #'/ ____________________ is a service that carries voice& data& video& and multimedia at e(tremel high speeds. Correct #nswer$s%: a. #s nchronous 1ransfer Mode !. #1M c. #s nchronous 1ransfer Mode $#1M% d. #1M $#s nchronous 1ransfer Mode% 1/2-. Chapter 2: Communications and ?etworks Question C* #'0 # standHalone fa( machine& for e(ample& has a$n% ____________________ that converts a scanned digiti=ed image into an analog signal that is sent to a recipientQs fa( machine. Correct #nswer$s%: a. modem 1/2/. Chapter 2: Communications and ?etworks Question C* #'2 # ).E ____________________ sends digital data and information from a computer to a ).E line and receives digital data and information from a ).E line. Correct #nswer$s%: a. modem 1/20. Chapter 2: Communications and ?etworks Question C* #+3 In ____________________ wire& each ca!le consists of two separate insulated copper wires that are twisted together. Correct #nswer$s%: a. twistedHpair 1/22. Chapter 2: Communications and ?etworks Question M# #1H"3 Identify the letter of the choice that best matches the phrase or definition.Instead of these& some users access the Internet through mo!ile wireless networks.1ransmission media that uses wire& ca!le& and other tangi!le materials to send communications signals.#llows participants to have the a!ilit to open a separate window and t pe messages to one another.Mind of network that is sometimes called a file sharing network.1ransmission media that sends communications signals through the air or space using radio& microwave& and infrared signals.Consists of a single copper wire surrounded ! at least three la ers.# network standard that specifies how two devices use shortH range radio waves to communicate at high speeds with each other.Mind of ca!le designed to reduce noise.1his kind of device contains a small chip that allows it to communicate with other similar devices.Mo!ile computers and devices& such as a mouse& printer& and smart phone& often have this kind of port to ena!le the transfer of data from one device to another using light waves.# wireless transmission medium that distri!utes radio signals through the air over long distances.1 pe of

lines that can !e either analog or digital.# dialHup modem usuall is in this form& which is inserted in an e(pansion slot on a computer:s mother!oard.# form of !roadcast radio that is used widel for mo!ile communications.1o prevent unauthori=ed users from accessing files and computers& man routers are protected ! these.Categor of cellular transmission that transmits digital data at speeds from 2.- M!ps to 12." M!ps.;(amples of standards in this categor include >.M and 5M1..Can !e negativel affected ! the distance !etween two points& the t pe of transmission media& and the num!er of nodes through which data must travel.1he core of this kind of ca!le consists of do=ens or hundreds of thin strands of glass or plastic that use light to transmit signals.Categor of cellular transmission that transmits digital data at speeds up to 1, M!ps.hot spots ph sical online meeting 4"4 wireless coa(ial 5@6 twistedHpair 6luetooth infrared !roadcast radio dedicated adapter card cellular radio firewalls "> '> latenc fi!erHoptic +> NaO 1. Instead of these& some users access the Internet through mo!ile wireless networks. N!O ". 1ransmission media that uses wire& ca!le& and other tangi!le materials to send communications signals. NcO '. #llows participants to have the a!ilit to open a separate window and t pe messages to one another. NdO +. Mind of network that is sometimes called a file sharing network. NeO ,. 1ransmission media that sends communications signals through the air or space using radio& microwave& and infrared signals. NfO -. Consists of a single copper wire surrounded ! at least three la ers. NgO /. # network standard that specifies how two devices use shortHrange radio waves to communicate at high speeds with each other. NhO 0. Mind of ca!le designed to reduce noise. NiO 2. 1his kind of device contains a small chip that allows it to communicate with other similar devices. NAO 13. Mo!ile computers and devices& such as a mouse& printer& and smart phone& often have this kind of port to ena!le the transfer of data from one device to another using light waves. NkO 11. # wireless transmission medium that distri!utes radio signals through the air over long distances. NlO 1". 1 pe of lines that can !e either analog or digital. NmO 1'. # dialHup modem usuall is in this form& which is inserted in an e(pansion slot on a computer:s mother!oard. NnO 1+. # form of !roadcast radio that is used widel for mo!ile communications. NoO 1,. 1o prevent unauthori=ed users from accessing files and computers& man routers are protected ! these. NpO 1-. Categor of cellular transmission that transmits digital data at speeds from 2.- M!ps to 12." M!ps. NIO 1/. ;(amples of standards in this categor include >.M and 5M1.. NrO 10. Can !e negativel affected ! the distance !etween two points& the t pe of transmission media& and the num!er of nodes through which data must travel. NsO 12. 1he core of this kind of ca!le consists of do=ens or hundreds of thin strands of glass or plastic that use light to transmit signals. NtO "3. Categor of cellular transmission that transmits digital data at speeds up to 1, M!ps.

a. !. c. d. e. f. g. h. i. A. k. l. m. n. o. p. I. r. s. t.

hot spots ph sical online meeting 4"4 wireless coa(ial 5@6 twistedHpair 6luetooth infrared !roadcast radio dedicated adapter card cellular radio firewalls "> '> latenc fi!erHoptic +>

1033. Chapter 2: Communications and ?etworks Question ;. #1 nar004-1.jpg )efine network topolog & and discuss the most common t pes of topologies. )efine which t pe of topolog is in use in the accompan ing figure. Correct #nswer: # network topolog refers to the la out of the computers and devices in a communications network. 1hree commonl used network topologies are !us& ring& and star. ?etworks usuall use com!inations of these topologies. # !us network consists of a single central ca!le& to which all computers and other devices connect. 1he !us is the ph sical ca!le that connects the computers and other devices. 1he !us in a !us network transmits data& instructions& and information in !oth directions. @hen a sending device transmits data& the address of the receiving device is included with the transmission so the data is routed to the appropriate receiving device. 6us networks are popular on E#?s !ecause the are ine(pensive and eas to install. *ne advantage of the !us network is that computers and other devices can !e attached and detached at an point on the !us without distur!ing the rest of the network. #nother advantage is that failure of one device usuall does not affect the rest of the !us network. 1he greatest risk to a !us network is that the !us itself might !ecome inopera!le. If that happens& the network remains inoperative until the !us is !ack in working order. *n a ring network& as shown in the accompan ing figure& a ca!le forms a closed loop $ring% with all computers and devices arranged along the ring. )ata transmitted on a ring network travels from device to device around the entire ring& in one direction. @hen a computer or device sends data& the data travels to each computer on the ring until it reaches its destination. If a computer or device on a ring network

fails& the entire network potentiall could stop functioning. # ring network can span a larger distance than a !us network& !ut it is more difficult to install. 1he ring topolog primaril is used for E#?s& !ut also is used in @#?s. *n a star network& all of the computers and devices $nodes% on the network connect to a central device& thus forming a star. 1wo t pes of devices that provide a common central connection point for nodes on the network are a hu! and a switch. #ll data that transfers from one node to another passes through the hu!7switch. .tar networks are fairl eas to install and maintain. ?odes can !e added to and removed from the network with little or no disruption to the network. *n a star network& if one node fails& onl that node is affected. 1he other nodes continue to operate normall . If the hu!7switch fails& however& the entire network is inopera!le until the device is repaired. Most large star networks& therefore& keep !ackup hu!s7switches availa!le in case the primar one fails. 1031. Chapter 2: Communications and ?etworks Question ;. #" )iscuss what an intranet is& and include a definition of an e(tranet. Correct #nswer: Decogni=ing the efficienc and power of the Internet& man organi=ations appl Internet and @e! technologies to their own internal networks. #n intranet $intra means within% is an internal network that uses Internet technologies. Intranets generall make compan information accessi!le to emplo ees and facilitate working in groups. .imple intranet applications include electronic pu!lishing of organi=ational materials such as telephone directories& event calendars& procedure manuals& emplo ee !enefits information& and Ao! postings. #dditionall & an intranet t picall includes a connection to the Internet. More sophisticated uses of intranets include groupware applications such as proAect management& chat rooms& group scheduling& and video conferencing. #n intranet essentiall is a small version of the Internet that e(ists within an organi=ation. It has a @e! server& supports @e! pages containing multimedia& and is accessi!le via a @e! !rowser such as Internet ;(plorer& Lirefo(& *pera& .afari& and >oogle Chrome. 5sers update information on the intranet ! creating and posting a @e! page& using a method similar to that used on the Internet. .ometimes a compan uses an e(tranet& which allows customers or suppliers to access part of its intranet. 4ackage shipping companies& for e(ample& allow customers to access their intranet to print air !ills& schedule pickups& and even track shipped packages as the packages travel to their destinations. 103". Chapter 2: Communications and ?etworks Question ;. #' @hat is 1C47I4 and how does it workJ Correct #nswer: .hort for 1ransmission Control 4rotocol7Internet 4rotocol& 1C47I4 is a network standard& specificall a protocol& that defines how messages

$data% are routed from one end of a network to the other& ensuring the data arrives correctl . 1C47I4 descri!es rules for dividing messages into small pieces& called packetsK providing addresses for each packetK checking for and detecting errorsK seIuencing packetsK and regulating the flow of messages along the network. 1C47I4 has !een communications. defined in this standards& such destination. adopted as a network standard for Internet 1hus& all hosts on the Internet follow the rules standard. Internet communications also use other as the ;thernet standard& as data is routed to its

@hen a computer sends data over the Internet& the data is divided into packets. ;ach packet contains the data& as well as the recipient $destination%& the origin $sender%& and the seIuence information used to reassem!le the data at the destination. ;ach packet travels along the fastest individual availa!le path to the recipient:s computer via communications devices called routers. 1his techniIue of !reaking a message into individual packets& sending the packets along the !est route availa!le& and then reassem!ling the data is called packet switching. 103'. Chapter 2: Communications and ?etworks Question ;. #+ )iscuss what a dedicated line is and list the different t pes of dedicated lines. Correct #nswer: # dedicated line is a t pe of alwa sHon connection that is esta!lished !etween two communications devices $unlike a dialHup line where the connection is reesta!lished each time it is used%. 1he Iualit and consistenc of the connection on a dedicated line are !etter than a dialHup line !ecause dedicated lines provide a constant connection. 6usinesses often use dedicated lines to connect geographicall distant offices. )edicated lines can !e either analog or digital. )igital lines increasingl are connecting home and !usiness users to networks around the glo!e !ecause the transmit data and information at faster rates than analog lines. Live t pes of digital dedicated lines are I.)? lines& ).E& L114& 1H carrier lines& and #1M. #lthough ca!le television $C#18% lines and fi(ed wireless are not a t pe of telephone line& the are ver popular wa s for the home user to connect to the Internet. Li(ed wireless Internet connections use an antenna on our house or !usiness to communicate with a tower location via radio signals. 103+. Chapter 2: Communications and ?etworks Question ;. #, )iscuss what a 1 carrier line is& including the different t pes and their speeds. Correct #nswer: # 1Hcarrier line is an of several t pes of longHdistance digital telephone lines that carr multiple signals over a single communications line. @hereas a standard dialHup telephone line carries

onl one signal& digital 1Hcarrier lines use multiple(ing so that multiple signals share the line. 1Hcarrier lines provide ver fast data transfer rates. *nl medium to large companies usuall can afford the investment in 1Hcarrier lines !ecause these lines are so e(pensive. 1he most popular 1Hcarrier line is the 11 line. 6usinesses often use 11 lines to connect to the Internet. Man Internet access providers use 11 lines to connect to the Internet !ack!one. Bome and small !usiness users purchase fractional 11& in which the share a connection to the 11 line with other users. Lractional 11 is slower than a dedicated 11 line& !ut it also is less e(pensive. 5sers who do not have other highH speed Internet access in their areas can opt for fractional 11. @ith fractional 11 lines& the data transfer rates !ecome slower as additional users are added. # 1' line is eIual in speed to "0 11 lines. 1' lines are Iuite e(pensive. Main users of 1' lines include large companies& telephone companies& and Internet access providers connecting to the Internet !ack!one. 1he Internet !ack!one itself also uses 1' lines. 103,. Chapter 2: Communications and ?etworks Question ;. #)iscuss fi!erHoptic ca!le& including its advantages and disadvantages. Correct #nswer: 1he core of a fi!erHoptic ca!le consists of do=ens or hundreds of thin strands of glass or plastic that use light to transmit signals. ;ach strand& called an optical fi!er& is as thin as a human hair. Inside the fi!erHoptic ca!le& an insulating glass cladding and a protective coating surround each optical fi!er. Li!erHoptic ca!les have the following advantages over ca!les that use wire& such as twistedHpair and coa(ial ca!les: T Capa!ilit of carr ing significantl more signals than wire ca!les T Laster data transmission T Eess suscepti!le to noise $interference% from other devices such as a cop machine T 6etter securit for signals during transmission !ecause the are less suscepti!le to noise T .maller si=e $much thinner and lighter weight% )isadvantages of fi!erHoptic ca!le are it costs more than twistedHpair or coa(ial ca!le and can !e difficult to install and modif . )espite these limitations& man local and longHdistance telephone companies are replacing e(isting telephone lines with fi!erHoptic ca!les& ena!ling them to offer fi!er Internet access to home and !usiness users. 6usinesses also are using fi!erHoptic ca!les in highHtraffic networks or as the !ack!one in a network. 103-. Chapter 2: Communications and ?etworks Question C# #1 Critical Thinking Questions Case #-1 Cou have taken a new Ao! as a network administrator. #lthough ou have !een an I1 professional within our organi=ation for a num!er of ears& this particular responsi!ilit is a new one for ou& so ou have !een stud ing network topologies& for e(ample.

If ou are charged with setting up a network for our team and there is one device whose relia!ilit ou are concerned a!out& which of the following network topologies is a !ad idea for ouJ a. !us c. star !. ring d. intranet

Correct #nswer: !. 103/. Chapter 2: Communications and ?etworks Question C# #" Critical Thinking Questions Case #-1 Cou have taken a new Ao! as a network administrator. #lthough ou have !een an I1 professional within our organi=ation for a num!er of ears& this particular responsi!ilit is a new one for ou& so ou have !een stud ing network topologies& for e(ample. Cou are ver confident a!out the hu! ou are going to use in our new network9it:s !randHnew and highl recommended ! some colleagues that ou trust. @hich of the following network topologies is a good choice for ouJ a. star c. intranet !. ring d. !us

Correct #nswer: a. 1030. Chapter 2: Communications and ?etworks Question C# #' Critical Thinking Questions Case #-2 1he area of network communications standards is an area with which ou are not familiar& so ou have decided to stud it in some detail. Cou e(pect to have to network a wide range of devices in the near future& so this is a timel su!Aect of stud . Cou are looking for a wa to transmit signals through a door& and with a high transfer rate& !ecause ou have some video to transfer from a digital video camera. @hich of the following protocols is the !est !et for ouJ a. @iHLi c. Ir)# !. 6luetooth d. 5@6

Correct #nswer: d. 1032. Chapter 2: Communications and ?etworks Question C# #+ Critical Thinking Questions Case #-2 1he area of network communications standards is an area with which ou are not familiar& so ou have decided to stud it in some detail. Cou e(pect to have to network a wide range of devices in the near future& so this is a timel su!Aect of stud . Cou are looking for a technolog that will replace the reIuirement for a lineHofHsight transmission !etween devices like digital cameras& fa( machines& and printers& and ou would also like the data transfers !etween the devices to occur at a rate of up to ' M!ps. @hich of the following network standards is a good match for our needsJ a. @iHLi c. DLI) !. 6luetooth d. 1C47I4

Correct #nswer: !. 1013. Chapter 13: )ata!ase Management Question MC #1 #$n% ____ is a collection of data organi=ed in a manner that allows access& retrieval& and use of that data. *a. data!ase !. server c. spreadsheet d. we!!ase 1011. Chapter 13: )ata!ase Management Question MC #" ____ is a collection of unprocessed items& which can include te(t& num!ers& images& audio& and video. a. Integrit *!. )ata c. . nthesis d. Information 101". Chapter 13: )ata!ase Management Question MC #' ____ is processed dataK that is& it is organi=ed& meaningful& and useful. a. 8alidation

!. #n integer set *c. Information d. Depositor data 101'. Chapter 13: )ata!ase Management Question MC #+ )ata ____ identifies the Iualit of data in a data!ase. a. resolution !. access c. dimensionalit *d. integrit 101+. Chapter 13: )ata!ase Management Question MC #, nar001-1.jpg In the data!ase pictured in the accompan ing figure& a$n% ____ is a com!ination of one or more related characters or ! tes and is the smallest unit of data a user accesses. *a. field !. mem!er c. record d. identifier 101,. Chapter 13: )ata!ase Management Question MC #nar001-1.jpg In the data!ase pictured in the accompan ing figure& a field ____ uniIuel identifies each field. a. tag *!. name c. signal d. !asis 101-. Chapter 13: )ata!ase Management Question MC #/ nar001-1.jpg Lor the data!ase pictured in the accompan ing figure& the field ____ defines the ma(imum num!er of characters a field can contain. a. medium !. scope *c. si=e d. identifier 101/. Chapter 13: )ata!ase Management Question MC #0 nar001-1.jpg # data ____ is a collection of related records& as shown in the accompan ing figure& stored on storage media such as a hard disk or

optical disc. a. validator !. ru!ric c. set *d. file 1010. Chapter 13: )ata!ase Management Question MC #2 Lile ____ refers to the procedures that keep data current. *a. maintenance !. integrit c. validation d. checking 1012. Chapter 13: )ata!ase Management Question MC #13 ____ is the process of comparing data with a set of rules or values to find out if the data is correct. a. Concatenation *!. 8alidation c. )igit checking d. Integration 10"3. Chapter 13: )ata!ase Management Question MC #11 Man data!ase programs perform a validit ____ that anal =es entered data to help ensure that it is correct. a. confirmation !. integration *c. check d. valuation 10"1. Chapter 13: )ata!ase Management Question MC #1" 8alidation ____ reduce data entr errors. a. tags !. !aselines c. standards *d. rules 10"". Chapter 13: )ata!ase Management Question MC #1' #$n% ____ digit is a num!er$s% or character$s% that is appended to or inserted into a primar ke field. *a. check !. inde( c. insertion d. integer

10"'. Chapter 13: )ata!ase Management Question MC #1+ nar002-1.jpg #$n% ____ check is a validit check performed on data like that in the accompan ing figure& which ensures users enter onl alpha!etic data into a field. *a. alpha!etic !. numeric c. range d. consistenc 10"+. Chapter 13: )ata!ase Management Question MC #1, nar002-1.jpg #$n% ____ check is a validit check performed on data like that in the accompan ing figure& which ensures users enter onl numeric data into a field. a. range *!. numeric c. completeness d. consistenc 10",. Chapter 13: )ata!ase Management Question MC #1nar002-1.jpg #$n% ____ check is a validit check on data like that in the accompan ing figure& which determines whether a num!er is within a specified group of num!ers. a. group !. numeric *c. range d. integer 10"-. Chapter 13: )ata!ase Management Question MC #1/ # maAor weakness of a lot of file processing s stems is that ____. *a. the have redundant data and the isolate data !. the are much more comple( than a data!ase c. data is more vulnera!le than data in a data!ase d. all of the a!ove 10"/. Chapter 13: )ata!ase Management Question MC #10 In a t pical file ____ s stem& each department or area within an organi=ation has its own set of files. a. s nthesis *!. processing c. anal sis d. integration

10"0. Chapter 13: )ata!ase Management Question MC #12 @hen a compan uses the ____ approach& man programs and users share the data in a data!ase. a. frontHend !. concatenated *c. data!ase d. memor H!ased 10"2. Chapter 13: )ata!ase Management Question MC #"3 #$n% ____ program interacts with a )6M.& which in turn interacts with the data!ase. a. !efore image *!. frontHend c. after image d. !ackHend 10'3. Chapter 13: )ata!ase Management Question MC #"1 @hen compared with a file processing s stem& a data!ase offers all of the following ;<C;41 ____. a. reduced data redundanc !. easier access and shared data c. reduced development time *d. less reIuired memor & storage& and processing power 10'1. Chapter 13: )ata!ase Management Question MC #"" #$n% ____ is a program with which users interact that generall more userHfriendl interface than a )6M.. a. !ack end !. D)6M. c. .QE *d. front end 10'". Chapter 13: )ata!ase Management Question MC #"' #n application that supports a frontHend program sometimes is called the ____. *a. !ack end !. D)6M. c. >5I d. colla!orative data!ase 10''. Chapter 13: )ata!ase Management Question MC #"+ #$n% ____ contains data a!out each file in a data!ase and each field in those files.

has a

a. glossar *!. repositor c. inde( d. ta!le of contents 10'+. Chapter 13: )ata!ase Management Question MC #", # )6M. uses the ____ to perform validation checks. a. data server !. data mart c. data warehouse *d. data dictionar 10',. Chapter 13: )ata!ase Management Question MC #"6ecause a data dictionar contains details a!out the data in a data!ase& some call it ____. a. default data !. Iuer data *c. metadata d. dictionar data 10'-. Chapter 13: )ata!ase Management Question MC #"/ #$n% ____ value is the one that a )6M. initiall displa s in a field. a. Iuer !. start c. initial *d. default 10'/. Chapter 13: )ata!ase Management Question MC #"0 #$n% ____ is a reIuest for specific data from a data!ase. *a. Iuer !. inde( c. ask d. inIuir 10'0. Chapter 13: )ata!ase Management Question MC #"2 #$n% ____ language consists of simple& ;nglishHlike statements that allow users to specif the data to displa & print& or store. a. report *!. Iuer c. specification d. inIuir 10'2. Chapter 13: )ata!ase Management Question MC #'3 Commonl used methods to retrieve and maintain data include all of the following ;<C;41 ____.

a. report generators and forms !. Iuer languages *c. validation rules d. Iuer ! e(ample 10+3. Chapter 13: )ata!ase Management Question MC #'1 #lthough a Iuer language can !e used for other purposes& most users onl ____ data with a Iuer language. *a. retrieve !. add c. change d. delete 10+1. Chapter 13: )ata!ase Management Question MC #'" nar003-1.jpg Most )6M.s include a$n% ____ feature& like the one in the accompan ing figure& which has a graphical user interface to assist users with retrieving data. a. Q6# !. .QE *c. Q6; d. schema 10+". Chapter 13: )ata!ase Management Question MC #'' # checkout clerk with ____ privileges to the eHmail addresses in a discount warehouse data!ase could view the addresses !ut not change them. *a. readHonl !. writeHonl c. fullHupdate d. no access 10+'. Chapter 13: )ata!ase Management Question MC #'+ # manager would have ____ privileges to mem!er data in a discount warehouse data!ase. a. readHonl !. writeHonl *c. fullHupdate d. no access 10++. Chapter 13: )ata!ase Management Question MC #', *ccasionall & a data!ase can !e damaged or destro ed !ecause of ____. a. hardware or software failure !. human error

c. a catastrophe& such as a fire or flood *d. all of the a!ove 10+,. Chapter 13: )ata!ase Management Question MC #'#$n% ____ is a window on the screen that provides areas for entering or changing data in a data!ase. *a. form !. report c. change screen d. recover screen 10+-. Chapter 13: )ata!ase Management Question MC #'/ # form that sends entered data across a network or the Internet is called a$n% ____. a. iHform *!. eHform c. we!form d. server form 10+/. Chapter 13: )ata!ase Management Question MC #'0 # report ____ allows users to design a report on the screen& retrieve data into the report design& and then displa or print the report. a. printer !. matri( *c. generator d. dictionar 10+0. Chapter 13: )ata!ase Management Question MC #'2 ____ privileges for data involve esta!lishing who can enter new data& change e(isting data& delete unwanted data& and view data. a. 8iewing !. @riting c. Deading *d. #ccess 10+2. Chapter 13: )ata!ase Management Question MC #+3 #$n% ____& or cop & of the entire data!ase should !e made on a regular !asis. *a. !ackup !. !aseline c. after image d. retread 10,3. Chapter 13: )ata!ase Management Question MC #+1 # )6M. places a cop of the record prior to a change& called the ____

image& in the log. a. prior *!. !efore c. static d. d namic 10,1. Chapter 13: )ata!ase Management Question MC #+" # )6M. places a cop of the record after a change& called the ____ image& in the log. a. change !. rollforward *c. after d. roll!ack 10,". Chapter 13: )ata!ase Management Question MC #+' In a$n% ____ recover & the )6M. uses the log to reenter changes made to a data!ase since the last save or !ackup. a. instant !. !aseline c. integrated *d. forward 10,'. Chapter 13: )ata!ase Management Question MC #++ In a log& a )6M. places ____. a. a cop of a record prior to a change !. the actual change to a record c. a cop of a record after a change *d. all of the a!ove 10,+. Chapter 13: )ata!ase Management Question MC #+, More comple( )6M.s maintain a$n% ____& which is a listing of activities that change the contents of a data!ase. a. recover utilit !. roster c. !ackup plan *d. log 10,,. Chapter 13: )ata!ase Management Question MC #+# )6M. that creates a log usuall provides a$n% ____ utilit that uses the logs and7or !ackups to restore a data!ase when it !ecomes damaged or destro ed. *a. recover !. restoration c. resumption d. !aseline

10,-. Chapter 13: )ata!ase Management Question MC #+/ In a$n% ____ recover & the )6M. uses the log to undo an to a data!ase during a certain period. *a. !ackward !. restorative c. undo d. model

changes made

10,/. Chapter 13: )ata!ase Management Question MC #+0 ____ !ackup is a !ackup plan in which all data is !acked up whenever a change is made. a. Integrated *!. Continuous c. ) namic d. #utomated 10,0. Chapter 13: )ata!ase Management Question MC #+2 #$n% ____ model consists of rules and standards that define how a data!ase organi=es data. a. standards *!. data c. rulesH!ased d. o!AectHrelational 10,2. Chapter 13: )ata!ase Management Question MC #,3 .ome data!ases are called ____ data!ases !ecause the com!ine features of the relational and o!AectHoriented data models. a. integrated !. d namic *c. o!AectHrelational d. continuous 10-3. Chapter 13: )ata!ase Management Question MC #,1 4opular data models in use toda include all of the following ;<C;41 ____. a. relational *!. hierarchical c. o!AectHoriented d. multidimensional 10-1. Chapter 13: )ata!ase Management Question MC #," In a relational data!ase& each row ____. a. and each column has a primar ke

!. has a uniIue name and each column has a primar ke *c. has a primar ke and each column has a uniIue name d. and each column has a uniIue name 10-". Chapter 13: )ata!ase Management Question MC #,' nar004-1.jpg # user of a relational data!ase& such as that pictured in the accompan ing figure& refers to a file as a ____. *a. ta!le !. column c. row d. relationship 10-'. Chapter 13: )ata!ase Management Question MC #,+ nar004-1.jpg # user of a relational data!ase& such as that pictured in the accompan ing figure& refers to a record as a ____. a. ta!le !. column *c. row d. relationship 10-+. Chapter 13: )ata!ase Management Question MC #,, nar004-1.jpg # user of a relational data!ase& such as that pictured in the accompan ing figure& refers to a field as a ____. a. ta!le *!. column c. row d. relationship 10-,. Chapter 13: )ata!ase Management Question MC #,nar004-1.jpg In a relational data!ase& such as that pictured in the accompan ing figure& a ____ is a connection within the data. a. ta!le !. column c. row *d. relationship 10--. Chapter 13: )ata!ase Management Question MC #,/ nar004-1.jpg

In a relational data!ase& such as that pictured in the accompan ing figure& users can set up a relationship !etween ta!les at an time& !ut the ta!les must have a common ____. a. record !. row *c. column d. ke 10-/. Chapter 13: )ata!ase Management Question MC #,0 1he developer of a relational data!ase refers to a file as a$n% ____. a. attri!ute !. record *c. relation d. tuple 10-0. Chapter 13: )ata!ase Management Question MC #,2 1he developer of a relational data!ase refers to a record as a$n% ____. *a. tuple !. field c. attri!ute d. relation 10-2. Chapter 13: )ata!ase Management Question MC #-3 1he developer of a relational data!ase refers to a field as a$n% ____. a. tuple *!. attri!ute c. ke d. relation 10/3. Chapter 13: )ata!ase Management Question MC #-1 #$n% ____ data!ase is a data!ase that stores data in ta!les that consist of rows and columns. a. o!AectHoriented !. ta!ular *c. relational d. attri!uteH!ased 10/1. Chapter 13: )ata!ase Management Question MC #-" In a relational data!ase& the onl data redundanc e(ists in the ____. a. h permedia *!. fields c. h perte(t d. relationships

10/". Chapter 13: )ata!ase Management Question MC #-' #$n% ____ stores data in o!Aects. a. #)6 !. *1)6 c. ;)6 *d. **)6 10/'. Chapter 13: )ata!ase Management Question MC #-+ #$n% ____ is an item that contains data& as well as the actions that read or process the data. *a. o!Aect !. h perlink c. action link d. event 10/+. Chapter 13: )ata!ase Management Question MC #-, #$n% ____ data!ase is an application appropriate for an o!AectHoriented data!ase that contains te(t links to other t pes of documents. a. h permedia *!. h perte(t c. @e! d. rasteri=ed 10/,. Chapter 13: )ata!ase Management Question MC #-#$n% ____ data!ase is an application appropriate for an o!AectHoriented data!ase that contains te(t& graphics& video& and sound. *a. h permedia !. h perte(t c. @e! d. rasteri=ed 10/-. Chapter 13: )ata!ase Management Question MC #-/ ____ is a process designed to ensure the data within the relations $ta!les% contains the least amount of duplication. a. Concatenation !. Dasteri=ation c. )ithering *d. ?ormali=ation 10//. Chapter 13: )ata!ase Management Question MC #-0 nar00!-1.jpg Most ____ data!ase products for servers and mainframes include .QE& an e(ample of which is shown in the accompan ing figure. *a. relational

!. o!AectHoriented c. multidimensional d. all of the a!ove 10/0. Chapter 13: )ata!ase Management Question MC #-2 nar00!-1.jpg ____& as shown in the accompan ing figure& is a Iuer allows users to manage& update& and retrieve data. a. <ME !. )6M. *c. .QE d. Q6; 10/2. Chapter 13: )ata!ase Management Question MC #/3 Compared with relational data!ases& o!AectHoriented data!ases ____. a. can store more t pes of data !. access data faster c. allow programmers to reuse o!Aects *d. all of the a!ove 1003. Chapter 13: )ata!ase Management Question MC #/1 # ____ stores images& audio clips& and7or video clips. *a. multimedia data!ase !. groupware data!ase c. computerHaided design $C#)% data!ase d. h perte(t data!ase 1001. Chapter 13: )ata!ase Management Question MC #/" # ____ stores documents such as schedules& calendars& manuals& memos& and reports. a. multimedia data!ase *!. groupware data!ase c. computerHaided design $C#)% data!ase d. h perte(t data!ase 100". Chapter 13: )ata!ase Management Question MC #/' # ____ stores data a!out engineering& architectural& and scientific designs. a. multimedia data!ase !. groupware data!ase *c. computerHaided design $C#)% data!ase d. h perte(t data!ase 100'. Chapter 13: )ata!ase Management Question MC #/+ language that

1he advantage of a multidimensional data!ase is that ____. a. there is a common Iuer language !. the content of all dimensions is the same regardless of the su!Aect *c. it can consolidate data much faster than a relational data!ase d. all of the a!ove 100+. Chapter 13: )ata!ase Management Question MC #/, *!AectHoriented and o!AectHrelational data!ases often use a Iuer language called ____ to manipulate and retrieve data. *a. *QE !. .QE c. 1QE d. #QE 100,. Chapter 13: )ata!ase Management Question MC #/#$n% ____ data!ase stores data in dimensions. a. h permedia !. h percu!e *c. multidimensional d. integrated 100-. Chapter 13: )ata!ase Management Question MC #// # ____ allows users to access and anal =e an view of the data!ase data. a. data warehouse !. h permedia source c. data mining center *d. h percu!e 100/. Chapter 13: )ata!ase Management Question MC #/0 # data ____ is a huge data!ase that stores and manages the data reIuired to anal =e historical and current transactions. a. stock ard *!. warehouse c. storehouse d. storage unit 1000. Chapter 13: )ata!ase Management Question MC #/2 In managing a compan :s data!ase& the data ____ focuses on the meaning and usage of data. a. administrator !. manager *c. modeler

d. leader 1002. Chapter 13: )ata!ase Management Question MC #03 In managing a compan :s data!ase& the data!ase ____ reIuires a technical inside view of data. *a. administrator !. manager c. modeler d. leader 1023. Chapter 13: )ata!ase Management Question M1L #1 # file is a group of related fields. a. 1rue *!. Lalse 1021. Chapter 13: )ata!ase Management Question M1L #" Man data!ase programs toda have a @e! page as their !ack end. a. 1rue *!. Lalse 102". Chapter 13: )ata!ase Management Question M1L #' @ith the data!ase approach& most data items are stored in multiple files& which greatl reduces duplicate data. a. 1rue *!. Lalse 102'. Chapter 13: )ata!ase Management Question M1L #+ )ata in a data!ase is less vulnera!le than data in file processing s stems. a. 1rue *!. Lalse 102+. Chapter 13: )ata!ase Management Question M1L #, #lthough the hardware and software costs to set up a data!ase ma e(pensive& longHterm !enefits e(ceed the initial costs. *a. 1rue !. Lalse 102,. Chapter 13: )ata!ase Management Question M1L ## person without a programming !ackground usuall cannot learn a Iuer language. a. 1rue

seem

*!. Lalse 102-. Chapter 13: )ata!ase Management Question M1L #/ In a rollforward& the )6M. uses the log to undo an changes made to the data!ase during a certain period. a. 1rue *!. Lalse 102/. Chapter 13: )ata!ase Management Question M1L #0 # data model defines how users view the organi=ation of data. *a. 1rue !. Lalse 1020. Chapter 13: )ata!ase Management Question M1L #2 # data model defines how the operating s stem actuall data on the disk. a. 1rue *!. Lalse 1022. Chapter 13: )ata!ase Management Question M1L #13 # relational data!ase developer refers to a record as a relation. a. 1rue *!. Lalse 1233. Chapter 13: )ata!ase Management Question MD #1 Modified Multiple Choice Companies that use data!ases usuall have securit who can ____ the data in a data!ase. a. !. c. d. access change add delete settings to define

arranges the

1231. Chapter 13: )ata!ase Management Question MD #" Modified Multiple Choice )ata!ases reIuire more ____ than file processing s stems. a. !. c. d. .QE Iueries storage memor processing power

123". Chapter 13: )ata!ase Management Question MD #' Modified Multiple Choice Lor each field& a data dictionar a. !. c. d. field name related Iueries description field t pe stores ____.

123'. Chapter 13: )ata!ase Management Question MD #+ Modified Multiple Choice #ll Iuer a. !. c. d. languages have their own ____. grammar inde( glossar voca!ular

123+. Chapter 13: )ata!ase Management Question MD #, Modified Multiple Choice #ccess privileges for data involve esta!lishing who can ____. a. !. c. d. enter new data delete unwanted data change e(isting data rewrite the underl ing structure of the data!ase

123,. Chapter 13: )ata!ase Management Question MD #Modified Multiple Choice # developer of ____ data!ases uses normali=ation to organi=e the data. a. !. c. d. hierarchical relational flat multidimensional

123-. Chapter 13: )ata!ase Management Question MD #/ Modified Multiple Choice *QE is ver a. !. c. d. similar to .QE and uses man of the same ____.

rules logic grammar ke words

123/. Chapter 13: )ata!ase Management Question MD #0

Modified Multiple Choice Colla!orative data!ases are used to store and share ____. a. !. c. d. photos recordings videos .QE Iueries

1230. Chapter 13: )ata!ase Management Question MD #2 Modified Multiple Choice # carefull a. !. c. d. designed data!ase makes it easier for a user to ____.

rewrite the underl ing structure of the data!ase Iuer the data!ase create reports modif the data

1232. Chapter 13: )ata!ase Management Question MD #13 Modified Multiple Choice 1oda & emplo ees access data!ases from their ____. a. !. c. d. desktop computers smart phones note!ook computers 4)#s

1213. Chapter 13: )ata!ase Management Question 1L #1 Information is processed dataK that is& it is organi=ed& meaningful& and useful. *a. 1rue !. Lalse 1211. Chapter 13: )ata!ase Management Question 1L #" Most companies reali=e that information is one of their most valua!le assets Y !ecause information is used to generate data. a. 1rue *!. Lalse 121". Chapter 13: )ata!ase Management Question 1L #' 1o ensure that data is accessi!le on demand& a compan protect its data Aust as it would an other resource. *a. 1rue !. Lalse

must manage and

121'. Chapter 13: )ata!ase Management Question 1L #+ Lor a computer to produce correct information& the data that is input into a data!ase must have integrit . *a. 1rue !. Lalse 121+. Chapter 13: )ata!ase Management Question 1L #, )ata integrit is important !ecause computers and people use information to make decisions and take actions. *a. 1rue !. Lalse 121,. Chapter 13: )ata!ase Management Question 1L #1o assist with sound decision making& the information must have value. *a. 1rue !. Lalse 121-. Chapter 13: )ata!ase Management Question 1L #/ 1wo different people ma need the same information presented in a different manner. *a. 1rue !. Lalse 121/. Chapter 13: )ata!ase Management Question 1L #0 Most information is important to all people and groups of people. a. 1rue *!. Lalse 1210. Chapter 13: )ata!ase Management Question 1L #2 ;ach higher level of data consists of one or more items from the lower level. *a. 1rue !. Lalse 1212. Chapter 13: )ata!ase Management Question 1L #13 1he data in a primar ke field is common to all records. a. 1rue *!. Lalse 12"3. Chapter 13: )ata!ase Management Question 1L #11 ;ach record in a data file contains different fields& !ut each field contains the same data.

a. 1rue *!. Lalse 12"1. Chapter 13: )ata!ase Management Question 1L #1" # data!ase includes a group of related data files. *a. 1rue !. Lalse 12"". Chapter 13: )ata!ase Management Question 1L #1' # common reason to change a record is to update old data with new data. *a. 1rue !. Lalse 12"'. Chapter 13: )ata!ase Management Question 1L #1+ )6M.s that maintain inactive data for an e(tended period of time seldom flag records. a. 1rue *!. Lalse 12"+. Chapter 13: )ata!ase Management Question 1L #1, )6M.s will process flagged records unless an instruction is issued to ignore them. a. 1rue *!. Lalse 12",. Chapter 13: )ata!ase Management Question 1L #1Lrom time to time& users should run a utilit program that removes inde(ed records and reorgani=es current records. a. 1rue *!. Lalse 12"-. Chapter 13: )ata!ase Management Question 1L #1/ )ata redundanc decreases the chance of errors. a. 1rue *!. Lalse 12"/. Chapter 13: )ata!ase Management Question 1L #10 In the past& few organi=ations e(clusivel used file processing s stems to store and manage data. a. 1rue *!. Lalse

12"0. Chapter 13: )ata!ase Management Question 1L #12 In a file processing s stem& the records in one file alwa s relate to the records in other files. a. 1rue *!. Lalse 12"2. Chapter 13: )ata!ase Management Question 1L #"3 *ften it is difficult to access data stored in separate files in different departments. *a. 1rue !. Lalse 12'3. Chapter 13: )ata!ase Management Question 1L #"1 @hen a compan uses the file processing approach& man users share data in a data!ase. a. 1rue *!. Lalse 12'1. Chapter 13: )ata!ase Management Question 1L #"" @hen users modif data in a data!ase& the make changes to multiple files instead of one file. a. 1rue *!. Lalse 12'". Chapter 13: )ata!ase Management Question 1L #"' 1he data in a data!ase environment !elongs to and is shared& usuall over a network& ! an entire organi=ation. *a. 1rue !. Lalse 12''. Chapter 13: )ata!ase Management Question 1L #"+ It often is easier and faster to develop programs that use the data!ase approach. *a. 1rue !. Lalse 12'+. Chapter 13: )ata!ase Management Question 1L #", )ispla ing a distri!uted value decreases the possi!ilit a. 1rue *!. Lalse

programs and

of errors.

12',. Chapter 13: )ata!ase Management Question 1L #"Quer 6 ;(ample uses a graphical user interface that assists users with retrieving data. *a. 1rue !. Lalse 12'-. Chapter 13: )ata!ase Management Question 1L #"/ 1o reduce data entr errors& wellHdesigned reports should validate data as it is entered. a. 1rue *!. Lalse 12'/. Chapter 13: )ata!ase Management Question 1L #"0 ;Hforms seldom use a means to secure data while it is transported across a network. a. 1rue *!. Lalse 12'0. Chapter 13: )ata!ase Management Question 1L #"2 Eike a form& a report generator is used to maintain and retrieve data. a. 1rue *!. Lalse 12'2. Chapter 13: )ata!ase Management Question 1L #'3 # )6M. provides a variet of techniIues to restore a data!ase to a usa!le form in case it is damaged or destro ed. *a. 1rue !. Lalse 12+3. Chapter 13: )ata!ase Management Question 1L #'1 #ll )6M.s have !uiltHin !ackup utilities. a. 1rue *!. Lalse 12+1. Chapter 13: )ata!ase Management Question 1L #'" In a forward recover & the )6M. uses the log to undo an to a data!ase during a certain period& such as an hour. a. 1rue *!. Lalse 12+". Chapter 13: )ata!ase Management Question 1L #''

changes made

In a relational data!ase& users can set up a relationship !etween ta!les at an time& !ut the ta!les must have a common row or field a. 1rue *!. Lalse 12+'. Chapter 13: )ata!ase Management Question 1L #'+ In a relational data!ase& the onl data redundanc $duplication% e(ists in the common columns $fields% used for relationships. *a. 1rue !. Lalse 12++. Chapter 13: )ata!ase Management Question 1L #', #pplications !est suited for relational data!ases are those whose data can !e organi=ed in a twoHdimensional ta!le. *a. 1rue !. Lalse 12+,. Chapter 13: )ata!ase Management Question 1L #'#n o!AectHoriented data!ase stores unstructured data less efficientl than a relational data!ase. a. 1rue *!. Lalse 12+-. Chapter 13: )ata!ase Management Question 1L #'/ # h permedia data!ase contains te(t links to other t pes of documents. a. 1rue *!. Lalse 12+/. Chapter 13: )ata!ase Management Question 1L #'0 # geographic information s stem $>I.% data!ase stores audio messages. a. 1rue *!. Lalse 12+0. Chapter 13: )ata!ase Management Question 1L #'2 @hen users Iuer a hierarchical data!ase& the results often are displa ed more Iuickl than the same Iuer of a relational data!ase. a. 1rue *!. Lalse 12+2. Chapter 13: )ata!ase Management Question 1L #+3 @hereas a relational data!ase can store more than two dimensions& a multidimensional data!ase is a twoHdimensional ta!le.

a. 1rue *!. Lalse 12,3. Chapter 13: )ata!ase Management Question 1L #+1 # relational data!ase t picall processes and summari=es large num!ers of records efficientl . a. 1rue *!. Lalse 12,1. Chapter 13: )ata!ase Management Question 1L #+" Individual groups or departments often e(tract data from a data warehouse to create their data stations. a. 1rue *!. Lalse 12,". Chapter 13: )ata!ase Management Question 1L #+' # standard Iuer language e(ists for multidimensional data!ases. a. 1rue *!. Lalse 12,'. Chapter 13: )ata!ase Management Question 1L #++ *ne application that uses multidimensional data!ases is a data warehouse. *a. 1rue !. Lalse 12,+. Chapter 13: )ata!ase Management Question 1L #+, # larger version of a data warehouse is the data mart. a. 1rue *!. Lalse 12,,. Chapter 13: )ata!ase Management Question 1L #+Man search engines use data!ases to store @e! site descriptions. *a. 1rue !. Lalse 12,-. Chapter 13: )ata!ase Management Question 1L #+/ @riting a C>I script reIuires computer programming skills. *a. 1rue !. Lalse

12,/. Chapter 13: )ata!ase Management Question 1L #+0 In addition to accessing information& users can provide information to @e! data!ases. *a. 1rue !. Lalse 12,0. Chapter 13: )ata!ase Management Question 1L #+2 # @e! data!ase usuall resides on a data!ase server. *a. 1rue !. Lalse 12,2. Chapter 13: )ata!ase Management Question 1L #,3 Managing a compan :s data!ase reIuires a great deal of coordination. *a. 1rue !. Lalse 12-3. Chapter 13: )ata!ase Management Question C* #1 @ith a$n% ____________________& users create a computeri=ed data!aseK add& change& and delete data in the data!aseK sort and retrieve data from the data!aseK and create forms and reports from the data in the data!ase. Correct #nswer$s%: a. data!ase management s stem !. )6M. $data!ase management s stem% c. data!ase management s stem $)6M.% d. )6M. 12-1. Chapter 13: )ata!ase Management Question C* #" ____________________ is a computer phrase that points out that the accurac of a computer:s output depends on the accurac of its input. Correct #nswer$s%: a. >I>* !. >I>* $>ar!age in& gar!age out% c. >ar!age in& gar!age out d. >ar!age in& gar!age out $>I>*% 12-". Chapter 13: )ata!ase Management Question C* #' ____________________ information is error free. Correct #nswer$s%: a. #ccurate 12-'. Chapter 13: )ata!ase Management Question C* #+ ____________________ information can !e proven as correct or incorrect.

Correct #nswer$s%: a. 8erifia!le 12-+. Chapter 13: )ata!ase Management Question C* #, ____________________ information has an age suited to its use. Correct #nswer$s%: a. 1imel 12-,. Chapter 13: )ata!ase Management Question C* #____________________ information is arranged to suit the needs and reIuirements of a decision maker. Correct #nswer$s%: a. *rgani=ed 12--. Chapter 13: )ata!ase Management Question C* #/ ____________________ information is availa!le when a decision maker needs it. Correct #nswer$s%: a. #ccessi!le 12-/. Chapter 13: )ata!ase Management Question C* #0 ____________________ information has meaning to the person who receives it. Correct #nswer$s%: a. 5seful 12-0. Chapter 13: )ata!ase Management Question C* #2 ____________________ information gives more value than it costs to produce. Correct #nswer$s%: a. CostHeffective 12-2. Chapter 13: )ata!ase Management Question C* #13 In a data!ase& a$n% ____________________ contains records& a record contains fields& and a field is made up of characters. Correct #nswer$s%: a. file 12/3. Chapter 13: )ata!ase Management Question C* #11 #$n% ____________________ is the smallest unit of data a computer can process.

Correct #nswer$s%: a. !it 12/1. Chapter 13: )ata!ase Management Question C* #1" ____________________ is a common data t pe that consists of dollar and cent amounts or num!ers containing decimal values. Correct #nswer$s%: a. Currenc 12/". Chapter 13: )ata!ase Management Question C* #1' ____________________ is a common data t pe that consists of length te(t entries. Correct #nswer$s%: a. Memo 12/'. Chapter 13: )ata!ase Management Question C* #1+ ____________________ is a common data t pe that consists of an eHmail address or a @e! address that links to a document or @e! page. Correct #nswer$s%: a. B perlink 12/+. Chapter 13: )ata!ase Management Question C* #1, In the #.CII coding scheme& each ! te represents a single ____________________& which can !e a num!er& letter& punctuation mark& or other s m!ol. Correct #nswer$s%: a. character 12/,. Chapter 13: )ata!ase Management Question C* #1In a data!ase& the data ____________________ specifies the kind of data a field can contain and how the field is used. Correct #nswer$s%: a. t pe 12/-. Chapter 13: )ata!ase Management Question C* #1/ ____________________ is a common data t pe that includes letters& num!ers& or special characters. Correct #nswer$s%: a. 1e(t 12//. Chapter 13: )ata!ase Management Question C* #10 Ces7?o $also called ____________________%& is a common data t pe that includes onl the values Ces or ?o $or 1rue or Lalse%.

Correct #nswer$s%: a. 6oolean 12/0. Chapter 13: )ata!ase Management Question C* #12 *!Aect $also called ____________________% is a common data t pe that includes photograph& audio& video& or a document created in other applications. Correct #nswer$s%: a. 6E*6 12/2. Chapter 13: )ata!ase Management Question C* #"3 In a data!ase& a$n% ____________________ is a group of related fields. Correct #nswer$s%: a. record 1203. Chapter 13: )ata!ase Management Question C* #"1 In a data!ase& a$n% ____________________ is a field that uniIuel identifies each record in a file. Correct #nswer$s%: a. primar ke 1201. Chapter 13: )ata!ase Management Question C* #"" 5sers add new records to a file when the o!tain new ____________________. Correct #nswer$s%: a. data 120". Chapter 13: )ata!ase Management Question C* #"' >enerall & users change ____________________ in a file to correct inaccurate data and to update old data with new data. Correct #nswer$s%: a. records 120'. Chapter 13: )ata!ase Management Question C* #"+ @hen a$n% ____________________ no longer is needed& a user deletes it from a file. Correct #nswer$s%: a. record 120+. Chapter 13: )ata!ase Management Question C* #", @hen a )6M. flags a deleted record& the record is deleted ____________________ !ecause the )6M. will not process it.

Correct #nswer$s%: a. logicall 120,. Chapter 13: )ata!ase Management Question C* #")eleting unneeded records reduces the si=e of files and frees up ____________________ space. Correct #nswer$s%: a. storage 120-. Chapter 13: )ata!ase Management Question C* #"/ If the lowest annual fee at a discount warehouse is S"3.", and the highest is S,,.,3& a$n% ____________________ on the #nnual Lee field ensures it is a value !etween S"3.", and S,,.,3. Correct #nswer$s%: a. range check 120/. Chapter 13: )ata!ase Management Question C* #"0 #$n% ____________________ tests the data in two or more associated fields to ensure that the relationship is logical. Correct #nswer$s%: a. consistenc check 1200. Chapter 13: )ata!ase Management Question C* #"2 #$n% ____________________ verifies that a reIuired field contains data. Correct #nswer$s%: a. completeness check 1202. Chapter 13: )ata!ase Management Question C* #'3 # program determines the ____________________ digit ! formula to the num!ers in the primar ke value. Correct #nswer$s%: a. check 1223. Chapter 13: )ata!ase Management Question C* #'1 1he data in a$n% ____________________ data!ase e(ists in man locations throughout a network or the Internet. Correct #nswer$s%: a. distri!uted 1221. Chapter 13: )ata!ase Management Question C* #'" )ata warehouses often use a process called data ____________________ to find patterns and relationships among data.

appl ing a

separate

Correct #nswer$s%: a. mining 122". Chapter 13: )ata!ase Management Question C* #'' # data ____________________ contains a data!ase that helps a specific group or department make decisions. Correct #nswer$s%: a. mart 122'. Chapter 13: )ata!ase Management Question C* #'+ Man eHcommerce sites use ____________________ to determine customer preferences. Correct #nswer$s%: a. data mining 122+. Chapter 13: )ata!ase Management Question C* #', 1o access data in a ____________________ data!ase& users fill in a form on a @e! page. Correct #nswer$s%: a. @e! 122,. Chapter 13: )ata!ase Management Question C* #'# @e! data!ase usuall resides on a$n% ____________________. Correct #nswer$s%: a. data!ase server 122-. Chapter 13: )ata!ase Management Question C* #'/ # data!ase ____________________ is a computer that stores and provides access to a data!ase. Correct #nswer$s%: a. server 122/. Chapter 13: )ata!ase Management Question C* #'0 *ne t pe of program that manages the sending and receiving of data !etween the front end and a data!ase server is a$n% ____________________ script& which runs automaticall as soon as users click a !utton to send or receive information. Correct #nswer$s%: a. C>I !. common gatewa interface c. C>I $common gatewa interface% d. common gatewa interface $C>I%

1220. Chapter 13: )ata!ase Management Question C* #'2 1he ____________________ identifies usersQ access privileges& defines the relationships among data& and decides on the proper placement of fields. Correct #nswer$s%: a. data!ase anal st 1222. Chapter 13: )ata!ase Management Question C* #+3 1he ____________________ manages the securit of the data!ase& checks !ackup and recover procedures& and monitors the performance of the data!ase. Correct #nswer$s%: a. data!ase administrator "333. Chapter 13: )ata!ase Management Question M# #1H"3 Identify the letter of the choice that best matches the phrase or definition.4hrase that points out the accurac of a computerQs output depends on the accurac of the input.1he more errors the data contains& the lower this is.1his t pe of information can lead to incorrect decisions.;ight !its grouped together in a unit comprise this.Information that should give more value than it costs to produce.@hat each ! te represents in #.CII.@hat is done to a record so the )6M. will not process it again.# field that uniIuel identifies each record in a file.Mind of rules that decrease data entr errors& and thus enhance the data:s integrit .Information that is arranged to suit the needs and reIuirements of the decision maker.@hile a user is working with the data!ase& this resides in the memor of the computer.Information that has meaning to the person who receives it.@hether designed for a small or large computer& most )6M.s perform common ones.Information that has an age suited to its use.1his data!ase capa!ilit is one of the more powerful data!ase features.Information that can !e proven as correct or incorrect.Information that is error free.In addition to storing data& a relational data!ase also stores these.Bas special ke words and rules that users include in .QE statements.# group of related fields.>I>* integrit inaccurate ! te costHeffective character flagged primar ke validation organi=ed )6M. useful functions timel Iuer ing verifia!le accurate relationships .QE record NaO 1. 4hrase that points out the accurac of a computerQs output depends on the accurac of the input. N!O ". 1he more errors the data contains& the lower this is. NcO '. 1his t pe of information can lead to incorrect decisions. NdO +. ;ight !its grouped together in a unit comprise this. NeO ,. Information that should give more value than it costs to produce. NfO -. @hat each ! te represents in #.CII. NgO /. @hat is done to a record so the )6M. will not process it again. NhO 0. # field that uniIuel identifies each record in a file. NiO 2. Mind of rules that decrease data entr errors& and thus

enhance the data:s integrit . NAO 13. Information that is arranged to suit the needs and reIuirements of the decision maker. NkO 11. @hile a user is working with the data!ase& this resides in the memor of the computer. NlO 1". Information that has meaning to the person who receives it. NmO 1'. @hether designed for a small or large computer& most )6M.s perform common ones. NnO 1+. Information that has an age suited to its use. NoO 1,. 1his data!ase capa!ilit is one of the more powerful data!ase features. NpO 1-. Information that can !e proven as correct or incorrect. NIO 1/. Information that is error free. NrO 10. In addition to storing data& a relational data!ase also stores these. NsO 12. Bas special ke words and rules that users include in .QE statements. NtO "3. # group of related fields. a. !. c. d. e. f. g. h. i. A. k. l. m. n. o. p. I. r. s. t. >I>* integrit inaccurate ! te costHeffective character flagged primar ke validation organi=ed )6M. useful functions timel Iuer ing verifia!le accurate relationships .QE record

"331. Chapter 13: )ata!ase Management Question ;. #1 )iscuss the seven Iualities of valua!le information. Correct #nswer: 1he information that data generates also is an important asset. 4eople make decisions dail using all t pes of information such as receipts& !ank statements& pension plan summaries& stock anal ses& and credit reports. #t school& students use grade reports and degree audits to make decisions. In a !usiness& managers make decisions !ased on sales trends& competitors: products and services& production processes& and even emplo ee skills. 1o assist with sound decision making& the information must have value. Lor it to !e valua!le& information should !e accurate& verifia!le& timel & organi=ed& accessi!le& useful& and costHeffective.

T #ccurate information is error free. Inaccurate information can lead to incorrect decisions. Lor e(ample& consumers assume their credit report is accurate. If our credit report incorrectl shows past due pa ments& a !ank ma not lend ou mone for a car or house. T 8erifia!le information can !e proven as correct or incorrect. Lor e(ample& securit personnel at an airport usuall reIuest some t pe of photo identification to verif that ou are the person named on the ticket. T 1imel information has an age suited to its use. # decision to !uild additional schools in a particular district should !e !ased on the most recent census report 9 not on one that is "3 ears old. Most information loses value with time. .ome information& such as information a!out trends& gains value as time passes and more information is o!tained. Lor e(ample& our transcript gains value as ou take more classes. T *rgani=ed information is arranged to suit the needs and reIuirements of the decision maker. 1wo different people ma need the same information presented in a different manner. Lor e(ample& an inventor manager ma want an inventor report to list outHofHstock items first. 1he purchasing agent& instead& wants the report alpha!eti=ed ! vendor. T #ccessi!le information is availa!le when the decision maker needs it. Baving to wait for information ma dela an important decision. Lor e(ample& a sales manager cannot decide which sales representative deserves the award for highest annual sales if the final sales have not et !een placed in the data!ase. T 5seful information has meaning to the person who receives it. Most information is important onl to certain people or groups of people. #lwa s consider the audience when collecting and reporting information. #void distri!uting useless information. Lor e(ample& an announcement of an alumni association meeting is not useful to students not et graduated. T CostHeffective information should give more value than it costs to produce. # compan occasionall should review the information it produces to determine if it still is costHeffective to produce. .ometimes& it is not eas to place a value on information. Lor this reason& some companies create information onl on demand& that is& as people reIuest it& instead of on a regular !asis. Man companies make information availa!le online. 5sers then can access and print online information as the need it. Lor e(ample& sending a printed !enefits manual to each emplo ee in a compan could !e Iuite costl . Instead& emplo ees can access an online !enefits manual& when the need to review it. "33". Chapter 13: )ata!ase Management Question ;. #" @hat is a data t peJ Eist the data t pes commonl found in a data!ase. Correct #nswer: 1he data t pe specifies the kind of data a field can contain and how the field is used. Common data t pes include: T 1e(t $also called alphanumeric% 9 letters& num!ers& or special characters T ?umeric 9 num!ers onl T #uto?um!er 9 uniIue num!er automaticall assigned ! the )6M. to each added record T Currenc 9 dollar and cent amounts or num!ers containing decimal

values T )ate 9 month& da & ear& and sometimes time information T Memo 9 length te(t entries T Ces7?o $also called 6oolean% 9 onl the values Ces or ?o $or 1rue or Lalse% T B perlink 9 ;Hmail address or @e! address that links to a @e! page on the Internet or document on a local network T *!Aect $also called 6E*6 for !inar large o!Aect% 9 photograph& audio& video& or a document created in other programs such as word processing or spreadsheet& stored as a !itmap in the data!ase T #ttachment 9 document or image that is attached to the field& which can !e opened in the program that created the document or image $functioning similarl to eHmail attachments% "33'. Chapter 13: )ata!ase Management Question ;. #' ;(plain what data validation is and the various t pes of validit checks. Correct #nswer: 8alidation is the process of comparing data with a set of rules or values to find out if the data is correct. Man programs perform a validit check that anal =es entered data to help ensure that it is correct. 8alidit checks& sometimes called validation rules& reduce data entr errors and thus enhance the data:s integrit . 8arious t pes of validit checks include alpha!etic checks& numeric checks& range checks& consistenc checks& and completeness checks. Check digits also validate data accurac . #E4B#6;1IC7?5M;DIC CB;CM #n alpha!etic check ensures that users enter onl alpha!etic data into a field. # numeric check ensures that users enter onl numeric data into a field. Lor e(ample& data in a Lirst ?ame field should contain onl characters from the alpha!et. )ata in a 4ostal Code field should contain num!ers $with the e(ception of the special characters such as a h phen%. D#?>; CB;CM # range check determines whether a num!er is within a specified range. #ssume the lowest per credit hour fee at the school is S/,.33 and the highest is S'/3./,. # range check on the Credit Bour Lee field ensures it is a value !etween S/,.33 and S'/3./,. C*?.I.1;?CC CB;CM # consistenc check tests the data in two or more associated fields to ensure that the relationship is logical. Lor e(ample& the value in a )ate #dmitted field cannot occur earlier in time than a value in a 6irth )ate field. C*M4E;1;?;.. CB;CM # completeness check verifies that a reIuired field contains data. Lor e(ample& some fields cannot !e left !lankK others reIuire a minimum num!er of characters. *ne completeness check can ensure that data e(ists in a East ?ame field. #nother can ensure that a da & month& and ear are included in a 6irth )ate field. CB;CM )I>I1 # check digit is a num!er$s% or character$s% that is appended to or inserted in a primar ke value. # check digit often confirms the accurac of a primar ke value. 6ank account& credit card& and other identification num!ers often include one or more check digits. "33+. Chapter 13: )ata!ase Management Question ;. #+ )iscuss at least four strengths of the data!ase approach.

Correct #nswer: T Deduced )ata Dedundanc 9 Most data items are stored in onl one file& which greatl reduces duplicate data. Lor e(ample& a school:s data!ase would record a student:s name and address onl once. @hen student data is entered or changed& one emplo ee makes the change once. T Improved )ata Integrit 9 @hen users modif data in the data!ase& the make changes to one file instead of multiple files. 1hus& the data!ase approach increases the data:s integrit ! reducing the possi!ilit of introducing inconsistencies. T .hared )ata 9 1he data in a data!ase environment !elongs to and is shared& usuall over a network& ! the entire organi=ation. 1his data is independent of& or separate from& the programs that access the data. Companies that use data!ases t picall have securit settings to define who can access& add& change& and delete the data in a data!ase. T ;asier #ccess 9 1he data!ase approach allows nontechnical users to access and maintain data& providing the have the necessar privileges. Man computer users also can develop smaller data!ases themselves& without professional assistance. T Deduced )evelopment 1ime 9 It often is easier and faster to develop programs that use the data!ase approach. Man )6M.s include several tools to assist in developing programs& which further reduces the development time. 1he ne(t section discusses these tools and other )6M. features. "33,. Chapter 13: )ata!ase Management Question ;. #, )iscuss at least three applications appropriate for an o!AectHoriented data!ase. Correct #nswer: T # multimedia data!ase stores images& audio clips& and7or video clips. Lor e(ample& a >I. $geographic information s stem% data!ase stores maps and other geographic data. # voice mail s stem data!ase stores audio messages. # television news station data!ase stores audio and video clips. T # groupware data!ase stores documents such as schedules& calendars& manuals& memos& and reports. 5sers perform Iueries to search the document contents. Lor e(ample& ou can search people:s schedules for availa!le meeting times. T # computerHaided design $C#)% data!ase stores data a!out engineering& architectural& and scientific designs. )ata in the data!ase includes a list of components of the item !eing designed& the relationship among the components& and previous versions of the design drafts. T # h perte(t data!ase contains te(t links to other t pes of documents. # h permedia data!ase contains te(t& graphics& video& and sound. 1he @e! contains a variet of h perte(t and h permedia data!ases. Cou can search these data!ases for items such as documents& graphics& audio and video clips& and links to @e! pages.

"33-. Chapter 13: )ata!ase Management Question ;. #;(plain what a multidimensional data!ase is& what its applications are& and what its main advantage is. Correct #nswer: # multidimensional data!ase stores data in dimensions. @hereas a relational data!ase is a twoHdimensional ta!le& a multidimensional data!ase can store more than two dimensions of data. 1hese multiple dimensions& sometimes known as a h percu!e& allow users to access and anal =e an view of the data!ase data. # @e!master at a retailing !usiness ma want information a!out product sales and customer sales for each region spanning a given time. # manager at the same !usiness ma want information a!out product sales ! department for each sales representative spanning a given time. # multidimensional data!ase can consolidate this t pe of data from multiple dimensions at ver high rates of speed. 1he num!er of dimensions in a multidimensional data!ase varies. # retail !usiness might have four dimensions: products& customers& regions& and time. # multidimensional data!ase for a hospital procedure could have si( dimensions: time& procedure t pe& patient& hospital& ph sician& and diagnosis. # multidimensional data!ase for an insurance polic ma include five dimensions: time& polic t pe& agent& customer& and coverage. ?earl ever multidimensional data!ase has a dimension of time. 1he content of other dimensions varies depending on the su!Aect. 1he ke advantage of the multidimensional data!ase is that it can consolidate data much faster than a relational data!ase. # relational data!ase t picall does not process and summari=e large num!ers of records efficientl . @ith a multidimensional data!ase& users o!tain summari=ed results ver Iuickl . Lor e(ample& a Iuer that takes minutes or hours to e(ecute in a relational data!ase will take onl seconds to e(ecute in a multidimensional data!ase. "33/. Chapter 13: )ata!ase Management Question C# #1 Critical Thinking Questions Case 10-1 In our new role as a )6#& ou have inherited a data!ase that has a lot of pro!lems. Cour first task& ou decide& is to identif whether or not the information in our data!ase contains the Iualities of valua!le information& and which Iualit ma !e missing. 1he manager for the eastern division sales force is upset !ecause she wants to determine which mem!ers of her sales force need awards for high monthl sales& and which emplo ees need remediation !ecause the have not sold enough product during the past month. Bowever& all of the sales information has not et !een entered into the data!ase. @hat kind of information is at issue in this instanceJ a. useful information c. timel information !. accessi!le information d. verifia!le information

Correct #nswer: !. "330. Chapter 13: )ata!ase Management Question C# #" Critical Thinking Questions Case 10-1 In our new role as a )6#& ou have inherited a data!ase that has a lot of pro!lems. Cour first task& ou decide& is to identif whether or not the information in our data!ase contains the Iualities of valua!le information& and which Iualit ma !e missing. *nce ou have worked with the data entr team to make sure that the are getting the monthl sales data into the data!ase in a timel fashion& our ne(t challenge is to change the method of disseminating this information from a printed report that is snailHmailed to all sales managers across the countr & to an online dissemination strateg that eHmails the reports to the managers. @hat kind of information is at issue in this instanceJ a. costHeffective information c. organi=ed information !. useful information d. verifia!le information

Correct #nswer: a. "332. Chapter 13: )ata!ase Management Question C# #' Critical Thinking Questions Case 10-2 In our data!ase course& our instructor has given ou a small data!ase that has a lot of invalid data& issuing the challenge to ou that ou work to appl validation rules to the data and determine what checks need to !e applied in order to restore integrit to the data. # Iuick scan of the data in the Lirst ?ame field in the data!ase ields the num!ers ' and / and an asterisk. @hat kind of check should ou run on this fieldJ a. completeness check c. alpha!etic check !. consistenc check d. check digit

Correct #nswer: c. "313. Chapter 13: )ata!ase Management Question C# #+ Critical Thinking Questions

Case 10-2 In our data!ase course& our instructor has given ou a small data!ase that has a lot of invalid data& issuing the challenge to ou that ou work to appl validation rules to the data and determine what checks need to !e applied in order to restore integrit to the data. 1he instructor tells ou that this is a mailing data!ase& and et ou can see at a glance that there are some records with no data in the cit field. @hat kind of check should ou run on this fieldJ a. completeness check c. range check !. consistenc check d. check digit

Correct #nswer: a. "311. Chapter 11: Computer .ecurit and .afet & ;thics& and 4rivac Qu # computer ____ risk is an event or action that could cause a loss of or damage to computer hardware& software& data& information& or processing capa!ilit . *a. securit !. lia!ilit c. terrorism d. network "31". Chapter 11: Computer .ecurit and .afet & ;thics& and 4rivac #$n% ____ has the same intent as a cracker& !ut does not have the technical skills and knowledge. a. hacker *!. script kiddie c. c !ere(tortionist d. c !erterrorist "31'. Chapter 11: Computer .ecurit and .afet & ;thics& and 4rivac #$n% ____ is someone who uses eHmail as a vehicle for e(tortion. a. hacker !. script kiddie *c. c !ere(tortionist d. c !erterrorist "31+. Chapter 11: Computer .ecurit and .afet & ;thics& and 4rivac + #$n% ____ is someone who uses the Internet or network to destro or damage computers for political reasons. a. hacker ' "

!. script kiddie c. c !ere(tortionist *d. c !erterrorist "31,. Chapter 11: Computer .ecurit and .afet & ;thics& and 4rivac , Computer viruses& worms& 1roAan horses& and rootkits are classified as ____& which are programs that act without a user:s knowledge and deli!eratel alter the computer:s operations. *a. malware !. untrusted sources c. threats d. c !ermals "31-. Chapter 11: Computer .ecurit and .afet & ;thics& and 4rivac #$n% ____ source is a compan or person a user !elieves will not send a virusHinfected file knowingl . a. legitimate *!. trusted c. secure d. !ackup "31/. Chapter 11: Computer .ecurit nar001-1.jpg and .afet & ;thics& and 4rivac /

#s shown in the accompan ing figure& a$n% ____ program protects a computer against viruses ! identif ing and removing an computer viruses found in memor & on storage media& or on incoming files. a. hoa( !. secure *c. antivirus d. antisp ware "310. Chapter 11: Computer .ecurit and .afet & ;thics& and 4rivac 0 # virus ____ is an eHmail message that warns users of a none(istent virus& worm& or 1roAan horse. a. m th !. threat c. )o. *d. hoa( "312. Chapter 11: Computer .ecurit and .afet & ;thics& and 4rivac 2 # particularl devastating t pe of )o. attack is the ____ )o. attack& in which multiple unsuspecting computers are used to attack multiple computer networks. *a. distri!uted !. dela ed

c. limited d. staggered "3"3. Chapter 11: Computer .ecurit and .afet & ;thics& and 4rivac 13 ____ is a techniIue intruders use to make their network or Internet transmission appear legitimate to a victim computer or network. a. De!uking *!. .poofing c. 1ransmitting d. 8ictimi=ing "3"1. Chapter 11: Computer .ecurit and .afet & ;thics& and 4rivac ____ use is the use of a computer or its data for unapproved or possi!l illegal activities. a. 5naccepta!le !. Illegitimate *c. 5nauthori=ed d. 5nenforced "3"". Chapter 11: Computer .ecurit and .afet & ;thics& and 4rivac # personal ____ is a utilit program that detects and protects a personal computer and its data from unauthori=ed access. a. access server !. portal c. secure site *d. firewall "3"'. Chapter 11: Computer .ecurit and .afet & ;thics& and 4rivac 1' ____ detection software automaticall anal =es all network traffic& assesses s stem vulnera!ilities& identifies an unauthori=ed access $intrusions%& and notifies a network administrator of suspicious !ehavior patterns or s stem !reaches. a. 8iolation !. 4assword *c. Intrusion d. 1raffic "3"+. Chapter 11: Computer .ecurit nar002-1.jpg and .afet & ;thics& and 4rivac 1+ 1" 11

Man @e! sites& like that in the accompan ing figure& reIuire a user to enter a user ____& which is a uniIue com!ination of characters& such as letters of the alpha!et or num!ers. a. term !. link *c. name

d. ke "3",. Chapter 11: Computer .ecurit nar002-1.jpg and .afet & ;thics& and 4rivac 1,

Man @e! sites& like that in the accompan ing figure& reIuire a user to enter a ____& which is a private com!ination of characters associated with a user name that allows access to certain computer resources. a. 4I? *!. password c. secure ke d. passterm "3"-. Chapter 11: Computer .ecurit and .afet & ;thics& and 4rivac 1# ____ is a numeric password either assigned ! a compan or selected ! a user. a. passke !. secure num!er *c. 4I? d. secure ke "3"/. Chapter 11: Computer .ecurit and .afet & ;thics& and 4rivac 1/ )igital ____ is the discover & collection& and anal sis of evidence found on computers and networks. a. anthropolog !. epistemolog *c. forensics d. reduction "3"0. Chapter 11: Computer .ecurit )igital forensics is used ! ____. a. militar intelligence !. insurance agencies c. law enforcement *d. all of the a!ove "3"2. Chapter 11: Computer .ecurit and .afet & ;thics& and 4rivac 12 .oftware ____ occurs when someone steals software media& intentionall erases software programs& or illegall copies a software program. a. pirac !. pickpocketing *c. theft d. capture "3'3. Chapter 11: Computer .ecurit and .afet & ;thics& and 4rivac "3 and .afet & ;thics& and 4rivac 10

.oftware ____ is the unauthori=ed and illegal duplication of cop righted software. a. theft !. e(tortion *c. pirac d. terrorism "3'1. Chapter 11: Computer .ecurit and .afet & ;thics& and 4rivac "1 ____ occurs when someone steals personal or confidential information. a. 4lagiarism !. )ecr ption *c. Information theft d. C !erpirac "3'". Chapter 11: Computer .ecurit and .afet & ;thics& and 4rivac "" 1o read encr pted data& the recipient must ____& or decipher& it into a reada!le form. a. secure *!. decr pt c. secure d. digiti=e "3''. Chapter 11: Computer .ecurit and .afet & ;thics& and 4rivac "' #$n% ____ certificate is a notice that guarantees a user or @e! site is legitimate. a. assigned !. secure c. protected *d. digital "3'+. Chapter 11: Computer .ecurit and .afet & ;thics& and 4rivac "+ # certificate ____ is an authori=ed person or compan that issues and verifies digital certificates. *a. authorit !. agenc c. office d. !ureau "3',. Chapter 11: Computer .ecurit and .afet & ;thics& and 4rivac ", @hen a mo!ile user connects to a main office using a standard Internet connection& a ____ provides the mo!ile user with a secure connection to the compan network server. a. value added network $8#?% !. local area network $E#?% *c. virtual private network $84?%

d. wide area network $@#?% "3'-. Chapter 11: Computer .ecurit and .afet & ;thics& and 4rivac "*ne of the more common causes of ____ is an electrical power variation. a. hardware vandalism *!. s stem failure c. unauthori=ed access d. software theft "3'/. Chapter 11: Computer .ecurit and .afet & ;thics& and 4rivac "/ # momentar overvoltage& called a ____& occurs when the increase in power lasts for less than one millisecond $one thousandth of a second%. a. Goule *!. spike c. hash d. macro "3'0. Chapter 11: Computer .ecurit and .afet & ;thics& and 4rivac ____& which provides encr ption of all data that passes !etween a client and an Internet server& reIuires onl that the client has a digital certificate. *a. 1ransport Ea er .ecurit $1E.% !. .ecure B114 $.HB114% c. .ecure ;lectronics 1ransactions $.;1% .pecifications d. 4rett >ood 4rivac $4>4% "3'2. Chapter 11: Computer .ecurit and .afet & ;thics& and 4rivac "2 ____& which allows users to choose an encr ption scheme that passes !etween a client and a server& reIuires that !oth the client and server have digital certificates. a. .ecure .ockets Ea er $..E% *!. .ecure B114 $.HB114% c. .ecure ;lectronics 1ransactions $.;1% .pecifications d. 4rett >ood 4rivac $4>4% "3+3. Chapter 11: Computer .ecurit and .afet & ;thics& and 4rivac # s stem ____ is the prolonged malfunction of a computer. a. collapse !. hash c. spike *d. failure "3+1. Chapter 11: Computer .ecurit and .afet & ;thics& and 4rivac '1 ____ is an unwanted signal& usuall var ing Iuickl & that is mi(ed with the normal voltage entering a computer. '3 "0

a. 5ndervoltage *!. ?oise c. *vervoltage d. # spike "3+". Chapter 11: Computer .ecurit and .afet & ;thics& and 4rivac #$n% ____ occurs when the electrical suppl drops. a. overvoltage *!. undervoltage c. spike d. unsta!le flow "3+'. Chapter 11: Computer .ecurit and .afet & ;thics& and 4rivac #$n% ____ occurs when the incoming electrical power increases significantl a!ove the normal 1"3 volts. *a. overvoltage !. undervoltage c. spike d. unsta!le flow "3++. Chapter 11: Computer .ecurit and .afet & ;thics& and 4rivac '+ #$n% ____ suppressor uses special electrical components to smooth out minor noise& provide a sta!le current flow& and keep an overvoltage from reaching a computer and other electronic eIuipment. a. Goule !. spike *c. surge d. hash "3+,. Chapter 11: Computer .ecurit and .afet & ;thics& and 4rivac # ____ is the unit of energ a surge protection device can a!sor! !efore it can !e damaged. *a. Goule !. spike c. hash d. macro "3+-. Chapter 11: Computer .ecurit and .afet & ;thics& and 4rivac # 54. connects !etween a computer and a ____. a. peripheral device !. disk drive c. communications device *d. power source '', '' '"

"3+/. Chapter 11: Computer .ecurit and .afet & ;thics& and 4rivac '/ #$n% ____ is a device that contains surge protection circuits and one or more !atteries that can provide power during a temporar or permanent loss of power. a. 4>4 !. )o. *c. 54. d. ))os "3+0. Chapter 11: Computer .ecurit 1o ____ a file means to make a cop a. restore *!. !ack up c. concatenate d. decipher "3+2. Chapter 11: Computer .ecurit and .afet & ;thics& and 4rivac '2 In the case of s stem failure or the discover of corrupted files& users ____ the files ! cop ing the !acked up files to their original location on a computer. a. reset !. inde( *c. restore d. resource "3,3. Chapter 11: Computer .ecurit and .afet & ;thics& and 4rivac ____ means in a location separate from the computer site. a. *ffscope !. *ffshore c. *ffline *d. *ffsite "3,1. Chapter 11: Computer .ecurit and .afet & ;thics& and 4rivac +1 #$n% ____ is a duplicate of a file& program& or disk that can !e used if the original is lost& damaged& or destro ed. a. restored file !. !ot c. I4 file *d. !ackup "3,". Chapter 11: Computer .ecurit and .afet & ;thics& and 4rivac #$n% ____ copies all of the files in a computer. *a. full !ackup !. incremental !ackup c. differential !ackup +" +3 and .afet & ;thics& and 4rivac of it. '0

d. selective !ackup "3,'. Chapter 11: Computer .ecurit and .afet & ;thics& and 4rivac +' @ith a$n% ____& users choose which folders and files to include in a !ackup. a. full !ackup !. incremental !ackup c. differential !ackup *d. selective !ackup "3,+. Chapter 11: Computer .ecurit and .afet & ;thics& and 4rivac ++ @ith a threeHgeneration !ackup polic & the grandparent is the ____. a. most recent cop of the file !. second oldest cop of the file *c. oldest cop of the file d. original file "3,,. Chapter 11: Computer .ecurit and .afet & ;thics& and 4rivac @ith a threeHgeneration !ackup polic & the parent is the ____. a. most recent cop of the file *!. second oldest cop of the file c. oldest cop of the file d. original file "3,-. Chapter 11: Computer .ecurit and .afet & ;thics& and 4rivac @ith a threeHgeneration !ackup polic & the child is the ____. *a. most recent cop of the file !. second oldest cop of the file c. oldest cop of the file d. original file "3,/. Chapter 11: Computer .ecurit and .afet & ;thics& and 4rivac +/ .ome perpetrators use a techniIue called ____ in which the attempt to connect to wireless networks via their note!ook computers while driving a vehicle through areas the suspect have a wireless network. a. c !erforensics *!. war driving c. war fl ing d. wire cruising "3,0. Chapter 11: Computer .ecurit and .afet & ;thics& and 4rivac +0 #$n% ____ network& the most recent network standard& conforms to the government securit standards and uses more sophisticated encr ption techniIues than @4#. ++,

a. 03".11a *!. 03".11i c. 03".11! d. 03".11k "3,2. Chapter 11: Computer .ecurit and .afet & ;thics& and 4rivac +2 #$n% ____ is an inAur or disorder of the muscles& nerves& tendons& ligaments& and Aoints. a. )o. !. I.4 c. 4>4 *d. D.I "3-3. Chapter 11: Computer .ecurit and .afet & ;thics& and 4rivac ,3 5sers ma have ____ if the have sore& tired& !urning& itching or dr e esK !lurred or dou!le visionK or difficult focusing on a screen image. a. *M. !. ;M8 *c. C8. d. 8C. "3-1. Chapter 11: Computer .ecurit and .afet & ;thics& and 4rivac 1o prevent repetitive strain inAur & take all of the following precautions except ____. ,1

a. place a wrist rest !etween the ke !oard and the edge of the desk *!. use the heel of the hand as a pivot point while t ping or using the mouse c. place the mouse at least si( inches from the edge of the desk d. minimi=e the num!er of switches !etween the mouse and the ke !oard "3-". Chapter 11: Computer .ecurit and .afet & ;thics& and 4rivac ____ is an applied science devoted to incorporating comfort& efficienc & and safet into the design of items in the workplace. *a. ;rgonomics !. ;urh thmics c. ;pidemics d. ;conometrics "3-'. Chapter 11: Computer .ecurit and .afet & ;thics& and 4rivac ,' Computer ____ occurs when a computer consumes someone:s entire social life. a. craving !. consumption ,"

*c. addiction d. railroading "3-+. Chapter 11: Computer .ecurit and .afet & ;thics& and 4rivac ,+ . mptoms of a user with computer addiction include all of the following except ____. a. craves computer time !. una!le to stop computer activit c. neglects famil and friends *d. irrita!le when at the computer "3-,. Chapter 11: Computer .ecurit and .afet & ;thics& and 4rivac ,, Computer ____ are the moral guidelines that govern the use of computers and information s stems. a. logistics !. mechanics *c. ethics d. rights "3--. Chapter 11: Computer .ecurit and .afet & ;thics& and 4rivac ,____ rights are the rights to which creators are entitled for their work. a. Communit propert *!. Intellectual propert c. Creative d. ;thical "3-/. Chapter 11: Computer .ecurit and .afet & ;thics& and 4rivac ,/ ____ refers to uniIue and original works such as ideas& inventions& writings& art& processes& compan and product names& and logos. a. 4>4 !. )o. *c. I4 d. 1C4 "3-0. Chapter 11: Computer .ecurit and .afet & ;thics& and 4rivac ,0 #$n% ____ gives authors and artists the e(clusive rights to duplicate& pu!lish& and sell their materials. a. intellectual propert !. content license c. access right *d. cop right deed

"3-2. Chapter 11: Computer .ecurit and .afet & ;thics& and 4rivac #n I1 code of conduct is a written guideline that helps determine

,2

whether a specific computer action is ____. a. practical !. permissi!le c. accepta!le *d. ethical "3/3. Chapter 11: Computer .ecurit and .afet & ;thics& and 4rivac -3 4ersonal computers& displa devices& and printers should compl with guidelines of the ____ program. *a. ;?;D>C .1#D !. .;C5D; ;E;C1D*?IC. c. #CC;41#6E; 5.; d. >D;;? C*M451I?> "3/1. Chapter 11: Computer .ecurit and .afet & ;thics& and 4rivac -1 Information ____ refers to the right of individuals and companies to den or restrict the collection and use of information a!out them. a. rights !. accepta!le use c. restrictions *d. privac "3/". Chapter 11: Computer .ecurit and .afet & ;thics& and 4rivac # ____ is a small te(t file that a @e! server stores on a user:s computer. a. worm !. spike *c. cookie d. pa load "3/'. Chapter 11: Computer .ecurit and .afet & ;thics& and 4rivac -' @e! sites use a ____ to keep track of items in a user:s shopping cart. *a. session cookie !. =om!ie c. adware d. shopping !ot "3/+. Chapter 11: Computer .ecurit and .afet & ;thics& and 4rivac -+ 5sers can purchase a software program that selectivel ____ cookies. a. serves *!. !locks c. sources d. all of the a!ove -"

"3/,. Chapter 11: Computer .ecurit nar003-1.jpg

and .afet & ;thics& and 4rivac

-,

#n alternative to eHmail filtering is to purchase a$n% ____ program that attempts to remove a message& like the one in the accompan ing figure& !efore it reaches a user:s in!o(. a. email !. sieve c. filtering *d. antiHspam "3/-. Chapter 11: Computer .ecurit nar003-1.jpg and .afet & ;thics& and 4rivac --

____& like that shown in the accompan ing figure& is an unsolicited eH mail message or newsgroup posting sent to man recipients or newsgroups at once. a. Bash *!. .pam c. @orm d. .pike "3//. Chapter 11: Computer .ecurit nar003-1.jpg and .afet & ;thics& and 4rivac -/

1o avoid items like that shown in the accompan ing figure& users can sign up for ____& which is a service from an Internet service provider that !locks eHmail messages from designated sources. a. an antiHspam program !. eHmail encr ption c. an antivirus program *d. eHmail filtering "3/0. Chapter 11: Computer .ecurit and .afet & ;thics& and 4rivac -0 ____ is a scam in which a perpetrator sends an official looking eHmail that attempts to o!tain a user:s personal and financial information. a. .pam !. .pit *c. 4hishing d. .p ware "3/2. Chapter 11: Computer .ecurit and .afet & ;thics& and 4rivac -2 Internet advertising firms often use ____ to collect information a!out users @e! !rowsing ha!its. a. comware !. postware *c. sp ware

d. !illware "303. Chapter 11: Computer .ecurit and .afet & ;thics& and 4rivac ____ is7are not considered sp ware !ecause a user knows it7the e(ist$s%. a. #dware *!. Cookies c. # @e! !ug d. .pam "301. Chapter 11: Computer .ecurit and .afet & ;thics& and 4rivac /1 *ne t pe of sp ware& called a$n% ____& is hidden on @e! pages or in eH mail messages in the form of graphical images. *a. @e! !ug !. forensic element c. content filter d. integrated !ot "30". Chapter 11: Computer .ecurit and .afet & ;thics& and 4rivac /" ____ is a program placed on a computer without the user:s knowledge. *a. .p ware !. # virus c. # worm d. # 1roAan horse "30'. Chapter 11: Computer .ecurit and .afet & ;thics& and 4rivac #$n% ____ program secretl collects information a!out a user. a. virus *!. sp ware c. encr ption d. antivirus "30+. Chapter 11: Computer .ecurit and .afet & ;thics& and 4rivac /+ 1he 120- ____ provides the same protection that covers mail and telephone communications to electronic communications such as voice mail. *a. ;lectronic Communications 4rivac #ct $;C4#% !. Lair Credit Deporting #ct c. Computer Lraud and #!use #ct d. Computer Matching and 4rivac 4rotection #ct "30,. Chapter 11: Computer .ecurit and .afet & ;thics& and 4rivac /, 1he 1200 ____ regulates the use of government data to determine the eligi!ilit of individuals for federal !enefits. /' /3

a. ;lectronic Communications 4rivac #ct $;C4#% !. Lair Credit Deporting #ct c. Computer Lraud and #!use #ct *d. Computer Matching and 4rivac 4rotection #ct "30-. Chapter 11: Computer .ecurit and .afet & ;thics& and 4rivac Man !usinesses use ____ to limit emplo ees: @e! access. *a. content filtering !. @e! !ugs c. hone pots d. sp ware "30/. Chapter 11: Computer .ecurit and .afet & ;thics& and 4rivac // Content ____ is the process of restricting access to certain material on the @e!. a. remastering *!. filtering c. inde(ing d. masking "300. Chapter 11: Computer .ecurit and .afet & ;thics& and 4rivac /0 ;mplo ee ____ involves the use of computers to o!serve& record& and review an emplo ee:s use of a computer& including communications such as eHmail messages& ke !oarding activit & and @e! sites visited. a. filtering *!. monitoring c. spamming d. inde(ing "302. Chapter 11: Computer .ecurit and .afet & ;thics& and 4rivac /2 *ne approach to content filtering is through a rating s stem of ____& which is similar to those used for movies and videos. *a. ICD# !. #*E c. M.? d. 6.# "323. Chapter 11: Computer .ecurit and .afet & ;thics& and 4rivac 03 @e! ____ software is a program that restricts access to specified @e! sites. a. access !. protection *c. filtering d. monitoring /-

"321. Chapter 11: Computer .ecurit and .afet & ;thics& and 4rivac Intrusion detection software is Iuite ine(pensive. a. 1rue *!. Lalse "32". Chapter 11: Computer .ecurit and .afet & ;thics& and 4rivac #n emplo ee using an organi=ation:s computer to track his or her child:s soccer league scores is an e(ample of unauthori=ed access. a. 1rue *!. Lalse

01

0"

"32'. Chapter 11: Computer .ecurit and .afet & ;thics& and 4rivac 0' Man companies use access controls to minimi=e the chance that a hacker ma intentionall access or an emplo ee ma accidentall access confidential information on a computer. *a. 1rue !. Lalse "32+. Chapter 11: Computer .ecurit and .afet & ;thics& and 4rivac Identification verifies that an individual is the person he or she claims to !e. a. 1rue *!. Lalse "32,. Chapter 11: Computer .ecurit and .afet & ;thics& and 4rivac #uthentication verifies that an individual is a valid user. a. 1rue *!. Lalse "32-. Chapter 11: Computer .ecurit nar004-1.jpg and .afet & ;thics& and 4rivac 00, 0+

6iometric devices& an e(ample of which is shown in the accompan ing figure& are losing popularit as a securit precaution. a. 1rue *!. Lalse "32/. Chapter 11: Computer .ecurit and .afet & ;thics& and 4rivac Bardware theft is the act of stealing computer eIuipment. *a. 1rue !. Lalse 0/

"320. Chapter 11: Computer .ecurit and .afet & ;thics& and 4rivac 00 Bardware theft and vandalism pose a threat to the home desktop computer user. a. 1rue *!. Lalse "322. Chapter 11: Computer .ecurit and .afet & ;thics& and 4rivac 02 1hieves often target note!ook computers of compan e(ecutives& so the can use the stolen computer to access confidential compan information illegall . *a. 1rue !. Lalse "133. Chapter 11: Computer .ecurit and .afet & ;thics& and 4rivac 23 1he !est preventive measures against hardware theft and vandalism are common sense and a constant awareness of the risk. *a. 1rue !. Lalse "131. Chapter 11: Computer .ecurit Modified Multiple Choice and .afet & ;thics& and 4rivac 21

@hich of the following replicates itself to other computersJ a. !. c. d. virus 1roAan horse worm .M. and .afet & ;thics& and 4rivac 2"

"13". Chapter 11: Computer .ecurit Modified Multiple Choice

1oda & a common wa computers !ecome infected with ____ is through users opening infected eHmail attachments. a. !. c. d. macros worms viruses 1roAan horses and .afet & ;thics& and 4rivac 2'

"13'. Chapter 11: Computer .ecurit Modified Multiple Choice

;(amples of possessed o!Aects are ____. a. !adges !. retinas c. ke s

d. smart cards "13+. Chapter 11: Computer .ecurit Modified Multiple Choice 5nless otherwise specified ! the right to ____ software. a. !. c. d. cop e(port lease rent and .afet & ;thics& and 4rivac 2, and .afet & ;thics& and 4rivac 2+

a license agreement& users do not have

"13,. Chapter 11: Computer .ecurit Modified Multiple Choice 6ackup copies should !e kept ____. a. !. c. d. in a safe in a desk drawer in a vault offsite

"13-. Chapter 11: Computer .ecurit Modified Multiple Choice 4eople who spend their workda ____. a. !. c. d. lower !ack pain feet pain muscle fatigue emotional fatigue

and .afet & ;thics& and 4rivac

2-

using a computer sometimes complain of

"13/. Chapter 11: Computer .ecurit Modified Multiple Choice

and .afet & ;thics& and 4rivac

2/

Computers& monitors& and other eIuipment contain ____. a. !. c. d. lead to(ic materials mercur flame retardants and .afet & ;thics& and 4rivac 20

"130. Chapter 11: Computer .ecurit Modified Multiple Choice Man

____ offer free rec cling to customers. a. schools !. office suppl stores

c. computer manufacturers d. convenience stores "132. Chapter 11: Computer .ecurit Modified Multiple Choice and .afet & ;thics& and 4rivac 22

1he information in an electronic profile includes ____. a. !. c. d. age spending ha!its address num!er of dependents and .afet & ;thics& and 4rivac 133

"113. Chapter 11: Computer .ecurit Modified Multiple Choice Man Internet securit a. !. c. d.

programs include ____.

a firewall filtering capa!ilities antivirus program macro recorders

"111. Chapter 11: Computer .ecurit and .afet & ;thics& and 4rivac 131 #n illegal act involving a computer generall is referred to as a computer securit risk. a. 1rue *!. Lalse "11". Chapter 11: Computer .ecurit and .afet & ;thics& and 4rivac 13" # c !ere(tortionist uses the Internet or network to destro or damage computers for political reasons. a. 1rue *!. Lalse "11'. Chapter 11: Computer .ecurit and .afet & ;thics& and 4rivac 13' Methods that guarantee a computer or network is safe from computer viruses& worms& and 1roAan horses e(ist. a. 1rue *!. Lalse "11+. Chapter 11: Computer .ecurit nar001-1.jpg and .afet & ;thics& and 4rivac 13+

# program& like the one in the accompan ing figure& scans for programs that attempt to modif the !oot program& the operating s stem& and other programs that normall are read from !ut not modified.

*a. 1rue !. Lalse "11,. Chapter 11: Computer .ecurit and .afet & ;thics& and 4rivac 13, 4rogrammers often !uild trapdoors into programs during s stem development. a. 1rue *!. Lalse "11-. Chapter 11: Computer .ecurit and .afet & ;thics& and 4rivac 134erpetrators of !ack doors trick their victims into interacting with phon @e! sites. a. 1rue *!. Lalse "11/. Chapter 11: Computer .ecurit and .afet & ;thics& and 4rivac 13/ 4ersonal firewalls constantl monitor all transmissions to and from a computer and ma inform a user of an attempted intrusion. *a. 1rue !. Lalse "110. Chapter 11: Computer .ecurit and .afet & ;thics& and 4rivac 130 1o utili=e intrusion detection software reIuires little e(pertise !ecause the programs are simple and eas to use and interpret. a. 1rue *!. Lalse "112. Chapter 11: Computer .ecurit and .afet & ;thics& and 4rivac 132 Man s stems implement access controls using a twoHphase process called identification and assessment. a. 1rue *!. Lalse "1"3. Chapter 11: Computer .ecurit and .afet & ;thics& and 4rivac 113 Most multiuser operating s stems reIuire that users correctl enter a user name and password !efore the can access the data& information& and programs stored on a computer or network. *a. 1rue !. Lalse "1"1. Chapter 11: Computer .ecurit and .afet & ;thics& and 4rivac 111 6iometric o!Aects often are used in com!ination with personal

identification num!ers. a. 1rue *!. Lalse "1"". Chapter 11: Computer .ecurit and .afet & ;thics& and 4rivac 11" .ome securit s stems for note!ook computers shut down the computer and sound an alarm if the computer moves outside a specified distance. *a. 1rue !. Lalse "1"'. Chapter 11: Computer .ecurit and .afet & ;thics& and 4rivac 11' Man organi=ations and !usinesses have strict written policies governing the installation and use of software and enforce their rules ! checking networked or online computers periodicall to ensure that all software is licensed properl . *a. 1rue !. Lalse "1"+. Chapter 11: Computer .ecurit and .afet & ;thics& and 4rivac 11+ # corrupt individual stealing credit card num!ers to make fraudulent purchases is an e(ample of information theft. *a. 1rue !. Lalse "1",. Chapter 11: Computer .ecurit and .afet & ;thics& and 4rivac 11, .ome operating s stems and eHmail programs allow ou to encr pt the contents of files and messages that are stored on our computer. *a. 1rue !. Lalse "1"-. Chapter 11: Computer .ecurit and .afet & ;thics& and 4rivac 11#pplications reIuiring more securit reIuire +3H!it or 1"0H!it encr ption. a. 1rue *!. Lalse "1"/. Chapter 11: Computer .ecurit and .afet & ;thics& and 4rivac 11/ )igital signatures often are used to ensure that an imposter is not participating in an Internet transaction. *a. 1rue !. Lalse

"1"0. Chapter 11: Computer .ecurit and .afet & ;thics& and 4rivac 110 #nalog signatures help to prevent eHmail forger . a. 1rue *!. Lalse "1"2. Chapter 11: Computer .ecurit and .afet & ;thics& and 4rivac 112 Man !rowsers offer 1"0H!it encr ption and ",-H!it encr ption& which are higher levels of protection than +3H!it encr ption !ecause the have longer encr ption ke s. *a. 1rue !. Lalse "1'3. Chapter 11: Computer .ecurit and .afet & ;thics& and 4rivac 1"3 @e! addresses of pages that use 1E. $1ransport Ea er .ecurit % t picall !egin with https& instead of http. *a. 1rue !. Lalse "1'1. Chapter 11: Computer .ecurit and .afet & ;thics& and 4rivac 1"1 .HB114 is easier to use than 1E.& !ut it is less secure. a. 1rue *!. Lalse "1'". Chapter 11: Computer .ecurit and .afet & ;thics& and 4rivac 1"" # !rownout is a complete power failure. a. 1rue *!. Lalse "1''. Chapter 11: Computer .ecurit and .afet & ;thics& and 4rivac 1"' 5ndervoltages can cause eIuipment damage& !ut generall do not cause data loss. a. 1rue *!. Lalse "1'+. Chapter 11: Computer .ecurit and .afet & ;thics& and 4rivac 1"+ # surge protector a!sor!s small overvoltages 9 generall without damage to the computer or eIuipment. *a. 1rue !. Lalse "1',. Chapter 11: Computer .ecurit and .afet & ;thics& and 4rivac 1", 1 picall & the amount of protection offered ! a surge protector is

proportional to its costK that is& the more e(pensive& the more protection the protector offers. *a. 1rue !. Lalse "1'-. Chapter 11: Computer .ecurit and .afet & ;thics& and 4rivac 1"1he higher a surge protector:s Goule rating& the poorer the protection. a. 1rue *!. Lalse "1'/. Chapter 11: Computer .ecurit and .afet & ;thics& and 4rivac 1"/ # stand! 54.& sometimes called an offline 54.& runs constantl off the !atter & which provides continuous protection. a. 1rue *!. Lalse "1'0. Chapter 11: Computer .ecurit and .afet & ;thics& and 4rivac 1"0 #n online 54. switches to !atter power when a pro!lem occurs in the power line. a. 1rue *!. Lalse "1'2. Chapter 11: Computer .ecurit and .afet & ;thics& and 4rivac 1"2 # faultHtolerant computer has duplicate components so that it can continue to operate when one of its main components fails. *a. 1rue !. Lalse "1+3. Chapter 11: Computer .ecurit and .afet & ;thics& and 4rivac 1'3 # wireless access point $@#4% should !e configured to !roadcast a network name& in order to increase securit . a. 1rue *!. Lalse "1+1. Chapter 11: Computer .ecurit and .afet & ;thics& and 4rivac 1'1 Carpal tunnel s ndrome $C1.% is inflammation of a tendon due to some repeated motion or stress on that tendon. a. 1rue *!. Lalse "1+". Chapter 11: Computer .ecurit and .afet & ;thics& and 4rivac 1'" #lthough e estrain associated with C8. $computer vision s ndrome% is

not thought to !e disruptive or unpleasant& it has serious longHterm conseIuences. a. 1rue *!. Lalse "1+'. Chapter 11: Computer .ecurit and .afet & ;thics& and 4rivac 1'' Lor a computer work space& ergonomics e(perts recommend an area smaller than two feet ! four feet. a. 1rue *!. Lalse "1++. Chapter 11: Computer .ecurit and .afet & ;thics& and 4rivac 1'+ Computer addiction is an untreata!le illness. a. 1rue *!. Lalse "1+,. Chapter 11: Computer .ecurit and .afet & ;thics& and 4rivac 1', #ssume that !ecause information is on the @e!& it is accurate. a. 1rue *!. Lalse "1+-. Chapter 11: Computer .ecurit and .afet & ;thics& and 4rivac 1'1he ?ational 4ress 4hotographers #ssociation !elieves that allowing even the slightest alteration could lead to misrepresentations in photographs. *a. 1rue !. Lalse "1+/. Chapter 11: Computer .ecurit and .afet & ;thics& and 4rivac 1'/ )igital retouching of photographs is an area in which legal precedents have !een esta!lished. a. 1rue *!. Lalse "1+0. Chapter 11: Computer .ecurit and .afet & ;thics& and 4rivac 1'0 *ne suggestion to safeguard personal information is to avoid shopping clu!s and !u er cards. *a. 1rue !. Lalse "1+2. Chapter 11: Computer .ecurit nar003-1.jpg and .afet & ;thics& and 4rivac 1'2

In order to safeguard personal information& ou should not repl to messages like those shown in the accompan ing figure for an reason. *a. 1rue !. Lalse "1,3. Chapter 11: Computer .ecurit nar003-1.jpg and .afet & ;thics& and 4rivac 1+3

.pim are messages like those in the accompan ing figure& !ut sent via 8oI4. a. 1rue *!. Lalse "1,1. Chapter 11: Computer .ecurit nar003-1.jpg and .afet & ;thics& and 4rivac 1+1

# message like the one in the accompan ing figure& when sent through an instant messaging service& is called spit. a. 1rue *!. Lalse "1,". Chapter 11: Computer .ecurit and .afet & ;thics& and 4rivac 1+" Critics of direct marketing contend that the information in an electronic profile reveals more a!out an individual than an one has the right to know. *a. 1rue !. Lalse "1,'. Chapter 11: Computer .ecurit and .afet & ;thics& and 4rivac 1+' *nline shopping sites generall use a session cookie to keep track of items in a user:s shopping cart. *a. 1rue !. Lalse "1,+. Chapter 11: Computer .ecurit and .afet & ;thics& and 4rivac 1++ .ession cookies usuall do not e(pire and last indefinitel . a. 1rue *!. Lalse "1,,. Chapter 11: Computer .ecurit and .afet & ;thics& and 4rivac 1+, 5sers can purchase a software program that selectivel !locks cookies. *a. 1rue

!. Lalse "1,-. Chapter 11: Computer .ecurit and .afet & ;thics& and 4rivac 1+4hishing is an unsolicited eHmail message or newsgroup posting sent to man recipients or newsgroups at once. a. 1rue *!. Lalse "1,/. Chapter 11: Computer .ecurit and .afet & ;thics& and 4rivac 1+/ Information collected and stored a!out individuals should !e limited to what is necessar to carr out the function of the !usiness or government agenc collecting the data. *a. 1rue !. Lalse "1,0. Chapter 11: Computer .ecurit and .afet & ;thics& and 4rivac 1+0 1o remove sp ware& users need to o!tain a special program that can detect and delete it. *a. 1rue !. Lalse "1,2. Chapter 11: Computer .ecurit and .afet & ;thics& and 4rivac 1+2 Man !usinesses use sp ware to limit emplo ees: @e! access. a. 1rue *!. Lalse "1-3. Chapter 11: Computer .ecurit and .afet & ;thics& and 4rivac 1,3 It is illegal for emplo ers to use software programs that monitor emplo ees. a. 1rue *!. Lalse "1-1. Chapter 11: Computer .ecurit and .afet & ;thics& and 4rivac 1,1 1he term ____________________ refers to online or InternetH!ased illegal acts. Correct #nswer$s%: a. c !ercrime "1-". Chapter 11: Computer .ecurit and .afet & ;thics& and 4rivac 1," 1he term ____________________& although originall a complimentar word for a computer enthusiast& now has a derogator meaning and refers to someone who accesses a computer or network illegall .

Correct #nswer$s%: a. hacker "1-'. Chapter 11: Computer .ecurit and .afet & ;thics& and 4rivac 1,' #$n% ____________________ is someone who accesses a computer or network illegall !ut has the intent of destro ing data& stealing information& or other malicious action. Correct #nswer$s%: a. cracker "1-+. Chapter 11: Computer .ecurit and .afet & ;thics& and 4rivac 1,+ # computer ____________________ is a potentiall damaging computer program that affects& or infects& a computer negativel ! altering the wa the computer works without the user:s knowledge or permission. Correct #nswer$s%: a. virus "1-,. Chapter 11: Computer .ecurit and .afet & ;thics& and 4rivac 1,, #$n% ____________________ is a program that copies itself repeatedl in memor or on a network& using up resources and possi!l shutting down the computer or network. Correct #nswer$s%: a. worm "1--. Chapter 11: Computer .ecurit and .afet & ;thics& and 4rivac 1,#$n% ____________________ is a maliciousHlogic program that hides within or looks like a legitimate program and usuall is triggered ! a certain condition or action. Correct #nswer$s%: a. 1roAan horse "1-/. Chapter 11: Computer .ecurit and .afet & ;thics& and 4rivac 1,/ #$n% ____________________ is a program that hides in a computer and allows someone from a remote location to take full control of the computer. Correct #nswer$s%: a. rootkit "1-0. Chapter 11: Computer .ecurit and .afet & ;thics& and 4rivac 1,0 Computer viruses& worms& and 1roAan horses deliver their ____________________ on a computer when a user opens an infected file or runs an infected program& for e(ample. Correct #nswer$s%: a. pa load

"1-2. Chapter 11: Computer .ecurit and .afet & ;thics& and 4rivac 1,2 .ome viruses are hidden in ____________________& which are instructions saved in an application such as a word processing or spreadsheet program. Correct #nswer$s%: a. macros "1/3. Chapter 11: Computer .ecurit and .afet & ;thics& and 4rivac 1-3 # virus ____________________ is a known specific pattern of virus code. Correct #nswer$s%: a. signature !. definition "1/1. Chapter 11: Computer .ecurit nar001-1.jpg and .afet & ;thics& and 4rivac 1-1

1o ____________________ a program file& a program like the one in the accompan figure records information such as the file si=e and file creation date in a separate file. Correct #nswer$s%: a. inoculate "1/". Chapter 11: Computer .ecurit and .afet & ;thics& and 4rivac 1-" #$n% ____________________ is a separate area of a hard disk that holds an infected file until the infection can !e removed. Correct #nswer$s%: a. Iuarantine "1/'. Chapter 11: Computer .ecurit and .afet & ;thics& and 4rivac 1-' #$n% ____________________ attack is an assault whose purpose is to disrupt computer access to an Internet service such as the @e! or eH mail. Correct #nswer$s%: a. denial of service !. )o. c. denial of service $)o.% d. )o. $denial of service% "1/+. Chapter 11: Computer .ecurit and .afet & ;thics& and 4rivac 1-+ #$n% ____________________ is a program or set of instructions in a program that allow users to ! pass securit controls when accessing a program& computer& or network. Correct #nswer$s%:

a. !ack door "1/,. Chapter 11: Computer .ecurit and .afet & ;thics& and 4rivac 1-, 1he computer that a hacker uses for nefarious purposes& known as a$n% ____________________& is unaware that it is !eing used to attack other s stems. Correct #nswer$s%: a. =om!ie "1/-. Chapter 11: Computer .ecurit and .afet & ;thics& and 4rivac 1-#$n% ____________________ is a vulnera!le computer designed to entice an intruder to hack into it. Correct #nswer$s%: a. hone pot "1//. Chapter 11: Computer .ecurit and .afet & ;thics& and 4rivac 1-/ #$n% ____________________ server is a server outside a compan :s network that controls which communications pass into the compan :s network. Correct #nswer$s%: a. pro( "1/0. Chapter 11: Computer .ecurit and .afet & ;thics& and 4rivac 1-0 ____________________ access is the use of a computer or network without permission. Correct #nswer$s%: a. 5nauthori=ed "1/2. Chapter 11: Computer .ecurit and .afet & ;thics& and 4rivac 1-2 #$n% ____________________ control is a securit measure that defines who can access a computer& when the can access it& and what actions the can take while accessing the computer. Correct #nswer$s%: a. access "103. Chapter 11: Computer .ecurit and .afet & ;thics& and 4rivac 1/3 In addition to access controls& a computer should maintain a$n% ____________________ trail that records !oth successful and unsuccessful access attempts. Correct #nswer$s%: a. audit "101. Chapter 11: Computer .ecurit and .afet & ;thics& and 4rivac 1/1

1o prevent unauthori=ed access and use& at a minimum a compan should have a written ____________________ that outlines the computer activities for which a computer or network ma and ma not !e used. Correct #nswer$s%: a. #54 !. accepta!le use polic c. #54 $accepta!le use polic % d. accepta!le use polic $#54% "10". Chapter 11: Computer .ecurit and .afet & ;thics& and 4rivac 1/" ;ach character added to a$n% ____________________ significantl increases the num!er of com!inations and the length of time it might take for someone or for a hacker:s computer to guess it. Correct #nswer$s%: a. password "10'. Chapter 11: Computer .ecurit and .afet & ;thics& and 4rivac 1/' #$n% ____________________ o!Aect is an item that must !e carried to gain access to a computer or computer facilit . Correct #nswer$s%: a. possessed "10+. Chapter 11: Computer .ecurit nar004-1.jpg and .afet & ;thics& and 4rivac 1/+

#$n% ____________________ device& like the one in the accompan ing figure& authenticates a person:s identit ! translating a personal characteristic into a digital code that then is compared with a digital code stored in the computer verif ing a ph sical or !ehavioral characteristic. Correct #nswer$s%: a. !iometric "10,. Chapter 11: Computer .ecurit and .afet & ;thics& and 4rivac 1/, ;(amples of ____________________ devices and s stems include fingerprint scanners& hand geometr s stems& and face recognition s stems. Correct #nswer$s%: a. !iometric "10-. Chapter 11: Computer .ecurit and .afet & ;thics& and 4rivac 1/1o help reduce the chance of ____________________& ph sical controls such as locked doors and ca!les usuall are adeIuate to protect eIuipment. Correct #nswer$s%:

a. hardware theft "10/. Chapter 11: Computer .ecurit and .afet & ;thics& and 4rivac 1// .ome note!ook computers use ____________________ o!Aects as methods of securit . Correct #nswer$s%: a. possessed "100. Chapter 11: Computer .ecurit and .afet & ;thics& and 4rivac 1/0 #$n% ____________________ agreement is the right to use software. Correct #nswer$s%: a. license "102. Chapter 11: Computer .ecurit and .afet & ;thics& and 4rivac 1/2 1he most common t pe of license included with software purchased ! individual users is a$n% ____________________. Correct #nswer$s%: a. endHuser license agreement !. ;5E# c. ;5E# $endHuser license agreement% d. endHuser license agreement $;5E#% e. singleHuser license agreement "123. Chapter 11: Computer .ecurit nar33-H1.Apg and .afet & ;thics& and 4rivac 103

@hen users purchase software& a$n% ____________________ license agreement like the one in the accompan ing figure does not permit users to install the software on a network or to give copies to friends and colleagues. Correct #nswer$s%: a. singleHuser !. endHuser "121. Chapter 11: Computer .ecurit nar33-H1.Apg and .afet & ;thics& and 4rivac 101

@hen users purchase software& a$n% ____________________ license agreement& like the one in the accompan ing figure& permits users to install the software on onl one computer Correct #nswer$s%: a. singleHuser !. endHuser "12". Chapter 11: Computer .ecurit and .afet & ;thics& and 4rivac 10"

.oftware ____________________ is a fairl simple crime to commit& !ecause man !u ers !elieve the have the right to cop software the have paid for& and !ecause in some countries legal protection for software does not e(ist. Correct #nswer$s%: a. pirac "12'. Chapter 11: Computer .ecurit and .afet & ;thics& and 4rivac 10' 1o promote a !etter understanding of software pirac pro!lems and& if necessar & to take legal action& a num!er of maAor worldwide software companies formed the ____________________. Correct #nswer$s%: a. 6usiness .oftware #lliance !. 6.# $6usiness .oftware #lliance% c. 6.# d. 6usiness .oftware #lliance $6.#% "12+. Chapter 11: Computer .ecurit and .afet & ;thics& and 4rivac 10+ )uring product ____________________& which is conducted either online or ! telephone& users provide a software product:s ",Hcharacter identification num!er to receive an installation identification num!er uniIue to the computer on which the software is installed. Correct #nswer$s%: a. activation "12,. Chapter 11: Computer .ecurit and .afet & ;thics& and 4rivac 10, #$n% ____________________ is a set of characters that the originator of the data uses to encr pt the plainte(t and the recipient of the data uses to decr pt the cipherte(t. Correct #nswer$s%: a. encr ption ke "12-. Chapter 11: Computer .ecurit and .afet & ;thics& and 4rivac 10____________________ is the process of converting reada!le data into unreada!le characters to prevent unauthori=ed access. Correct #nswer$s%: a. ;ncr ption "12/. Chapter 11: Computer .ecurit and .afet & ;thics& and 4rivac 10/ #$n% ____________________ is a mathematical formula that generates a code from the contents of an eHmail message. Correct #nswer$s%: a. hash

"120. Chapter 11: Computer .ecurit and .afet & ;thics& and 4rivac 100 ____________________ is an encr ption program ou can purchase for our computer. Correct #nswer$s%: a. 4>4 !. 4rett >ood 4rivac c. 4>4 $4rett >ood 4rivac % d. 4rett >ood 4rivac $4>4% "122. Chapter 11: Computer .ecurit and .afet & ;thics& and 4rivac 102 #$n% ____________________ signature is an encr ption code that a person& @e! site& or compan attaches to an electronic message to verif the identit of the message sender. Correct #nswer$s%: a. digital ""33. Chapter 11: Computer .ecurit and .afet & ;thics& and 4rivac 123 # @e! site that uses encr ption techniIues to secure its data is known as a$n% ____________________ site. Correct #nswer$s%: a. secure ""31. Chapter 11: Computer .ecurit and .afet & ;thics& and 4rivac 121 Identify the letter of the choice that best matches the phrase or definition.5suall does not have advanced computer and technical skills.# successor to .ecure .ockets Ea er.*ften appears in the form of a chain letter that reIuests a user to send a cop of the eHmail to as man people as possi!le.Most s stems reIuire that a user selects this on his or her own.5sed ! applications that must verif the authenticit of a client.#n authori=ed person or compan that issues and verifies digital certificates.#n unwanted signal& usuall var ing Iuickl & that is mi(ed with the normal voltage entering a computer.In the encr ption process& the unencr pted& reada!le data.In the encr ption process& the encr pted $scram!led% data.# ratio that measures how much power enters the computer facilit against the amount of power reIuired to run the computers.#n encr pted code that a person& @e! site& or organi=ation attaches to an electronic message to verif the identit of the message sender.4rotects an tangi!le form of e(pression.# common infringement of cop right.# notice that guarantees a user or a @e! site is legitimate.>ives law enforcement the right to impose penalties on people using the Internet to distri!ute spam.# scam in which a !utton or link on a @e! site contains a malicious program.It fails to define a legitimate !usiness need.Makes it illegal to circumvent antipirac schemes in commercial software.1he inflammation of the nerve that connects the forearm to the palm of the wrist.Bidden on @e! pages in the form of graphical imagesscript kiddie 1E. virus hoa( password .HB114 C# noise plainte(t cipherte(t 45; digital signature cop right pirac digital certificate C#?H.4#M #ct clickAacking Lair Credit Deporting #ct )igital Millennium Cop right #ct $)CM#% C1. @e! !ug

NaO 1. 5suall skills.

does not have advanced computer and technical

N!O ". # successor to .ecure .ockets Ea er. NcO '. *ften appears in the form of a chain letter that reIuests a user to send a cop of the eHmail to as man people as possi!le. NdO +. Most s stems reIuire that a user selects this on his or her own. NeO ,. 5sed ! applications that must verif the authenticit of a client. NfO -. #n authori=ed person or compan that issues and verifies digital certificates. NgO /. #n unwanted signal& usuall var ing Iuickl & that is mi(ed with the normal voltage entering a computer. NhO 0. In the encr ption process& the unencr pted& reada!le data. NiO 2. In the encr ption process& the encr pted $scram!led% data. NAO 13. # ratio that measures how much power enters the computer facilit against the amount of power reIuired to run the computers. NkO 11. #n encr pted code that a person& @e! site& or organi=ation attaches to an electronic message to verif the identit of the message sender. NlO 1". 4rotects an tangi!le form of e(pression. NmO 1'. # common infringement of cop right. NnO 1+. # notice that guarantees a user or a @e! site is legitimate. NoO 1,. >ives law enforcement the right to impose penalties on people using the Internet to distri!ute spam. NpO 1-. # scam in which a !utton or link on a @e! site contains a malicious program. NIO 1/. It fails to define a legitimate !usiness need. NrO 10. Makes it illegal to circumvent antipirac schemes in commercial software. NsO 12. 1he inflammation of the nerve that connects the forearm to the palm of the wrist. NtO "3. Bidden on @e! pages in the form of graphical images a. !. c. d. e. f. g. h. i. A. k. l. m. n. o. p. I. script kiddie 1E. virus hoa( password .HB114 C# noise plainte(t cipherte(t 45; digital signature cop right pirac digital certificate C#?H.4#M #ct clickAacking Lair Credit Deporting #ct

r. )igital Millennium Cop right #ct $)CM#% s. C1. t. @e! !ug ""3". Chapter 11: Computer .ecurit and .afet & ;thics& and 4rivac 12" )iscuss the seven different categories into which perpetrators of c !ercrime and other intrusions fall. Correct #nswer: T 1he term hacker& although originall a complimentar word for a computer enthusiast& now has a derogator meaning and refers to someone who accesses a computer or network illegall . Backers often claim the intent of their securit !reaches is to improve securit . T # cracker also is someone who accesses a computer or network illegall !ut has the intent of destro ing data& stealing information& or other malicious action. 6oth hackers and crackers have advanced computer and network skills. T # script kiddie has the same intent as a cracker !ut does not have the technical skills and knowledge. .cript kiddies often use prewritten hacking and cracking programs to !reak into computers. T .ome corporate spies have e(cellent computer and network skills and are hired to !reak into a specific computer and steal its proprietar data and information. 5nscrupulous companies hire corporate spies& a practice known as corporate espionage& to gain a competitive advantage. T 5nethical emplo ees !reak into their emplo ers: computers for a variet of reasons. .ome simpl want to e(ploit a securit weakness. *thers seek financial gains from selling confidential information. )isgruntled emplo ees ma want revenge. T # c !ere(tortionist is someone who uses eHmail as a vehicle for e(tortion. 1hese perpetrators send a compan a threatening eHmail message indicating the will e(pose confidential information& e(ploit a securit flaw& or launch an attack that will compromise the compan :s network 9 if the are not paid a sum of mone . T # c !erterrorist is someone who uses the Internet or network to destro or damage computers for political reasons. 1he e(tensive damage might destro the nation:s air traffic control s stem& electricit H generating companies& or a telecommunications infrastructure. ""3'. Chapter 11: Computer .ecurit and .afet & ;thics& and 4rivac 12' )iscuss what a virus is and related e(amples of malware& and include definitions of the term pa load& and a discussion of how a virus delivers a pa load in our answer. #lso discuss the s mptoms of a computer:s having !een infected with a virus. Correct #nswer: ;ver unprotected computer is suscepti!le to the computer securit risks of a computer virus& worm& 1roAan horse& and7or rootkit.

T # computer virus is a potentiall damaging computer program that affects& or infects& a computer negativel ! altering the wa the computer works without the user:s knowledge or permission. *nce the virus infects the computer& it can spread throughout and ma damage files and s stem software& including the operating s stem. T # worm is a program that copies itself repeatedl & for e(ample in memor or on a network& using up resources and possi!l shutting down the computer or network. T # 1roAan horse $named after the >reek m th% is a program that hides within or looks like a legitimate program. # certain condition or action usuall triggers the 1roAan horse. 5nlike a virus or worm& a 1roAan horse does not replicate itself to other computers. T # rootkit is a program that hides in a computer and allows someone from a remote location to take full control of the computer. *nce the rootkit is installed& the rootkit author can e(ecute programs& change settings& monitor activit & and access files on the remote computer. #lthough rootkits can have legitimate uses& such as in law enforcement& their use in nefarious and illegal activities is growing rapidl . Computer viruses& worms& 1roAan horses& and rootkits are classified as malware $short for malicious software%& which are programs that act without a user:s knowledge and deli!eratel alter the computer:s operations. #lthough malware often falls in one of these classes $virus& worm& 1roAan horse& !ack door& or sp ware%& some malware has characteristics of two or more classes. Lor e(ample& M )oom and 6laster are wormsK Melissa has elements of a virus& worm& and 1roAan horse. 5nscrupulous programmers write malware and then test it to ensure it can deliver its pa load. 1he pa load is the destructive event or prank the program is intended to deliver. # computer infected ! a virus& worm& 1roAan horse& or rootkit often has one or more of the following s mptoms: T .creen displa s unusual message or image T Music or unusual sound pla s randoml T #vaila!le memor is less than e(pected T ;(isting programs and files disappear T Liles !ecome corrupted T 4rograms or files do not work properl T 5nknown programs or files m steriousl appear T . stem properties change T *perating s stem does not start up T *perating s stem shuts down une(pectedl T *perating s stem runs much more slowl than usual Malware delivers its pa load on a computer in a variet of wa s: when a user $1% opens an infected file& $"% runs an infected program& $'% !oots the computer with infected remova!le media inserted in a drive or plugged in a port& $+% connects an unprotected computer to a network& or $,% when a certain condition or event occurs& such as the computer clock changing to a specific date. 1oda & a common wa computers !ecome infected with viruses and other malware is through users opening infected eHmail attachments. ""3+. Chapter 11: Computer .ecurit and .afet & ;thics& and 4rivac 12+ )escri!e !otnets and denial of service attacks. Correct #nswer:

# !otnet is a group of compromised computers connected to a network such as the Internet that are !eing used as part of a network that attacks other networks& usuall for nefarious purposes. # compromised computer& known as a =om!ie& is one whose owner is unaware the computer is !eing controlled remotel ! an outsider. # !ot is a program that performs a repetitive task on a network. C !ercriminals install malicious !ots on unprotected computers to create a !otnet& also called a =om!ie arm . 1he perpetrator then uses the !otnet to send spam via eH mail& spread viruses and other malware& or commit a distri!uted denial of service attack. # denial of service attack& or )o. attack& is an assault whose purpose is to disrupt computer access to an Internet service such as the @e! or eHmail. 4erpetrators carr out a )o. attack in a variet of wa s. Lor e(ample& the ma use an unsuspecting computer to send an influ( of confusing data messages or useless traffic to a computer network. 1he victim computer network slows down considera!l and eventuall !ecomes unresponsive or unavaila!le& !locking legitimate visitors from accessing the network. # more devastating t pe of )o. attack is the ))o. $distri!uted )o.% attack& in which multiple unsuspecting computers $a =om!ie arm % are used to attack multiple computer networks. ))o. attacks have !een a!le to stop operations temporaril at numerous @e! sites& including powerhouses such as CahooU& #ma=on.com& e6a & and C??.com. ""3,. Chapter 11: Computer .ecurit and .afet & ;thics& and 4rivac 12, )iscuss the four t pes of software theft. Correct #nswer: 1he first t pe of software theft involves a perpetrator ph sicall stealing the media that contain the software or the hardware that contains the media. Lor e(ample& an unscrupulous li!rar patron might steal the ;nc clopedia 6ritannica optical disc. 1he second t pe of software theft can occur when a programmer is terminated from& or stops working for& a compan . #lthough the programs are compan propert & some dishonest programmers intentionall remove the programs the have written from compan computers. 1he third t pe of software theft occurs when software is stolen from software manufacturers. 1his t pe of theft& called pirac & is ! far the most common form of software theft. .oftware pirac is the unauthori=ed and illegal duplication of cop righted software. 1he fourth t pe of software theft involves users illegall o!taining registration num!ers and7or activation codes. # program called a ke gen& short for ke generator& creates software registration num!ers and sometimes activation codes. .ome unscrupulous individuals create and post ke gens so that users can install software without legall purchasing it. ""3-. Chapter 11: Computer .ecurit )iscuss .HB114 and 84?s. Correct #nswer: and .afet & ;thics& and 4rivac 12-

.ecure B114 $.HB114% allows users to choose an encr ption scheme for data that passes !etween a client and a server. @ith .HB114& the client and server !oth must have digital certificates. .HB114 is more difficult to use than 1E.& !ut it is more secure. #pplications that must verif the authenticit of a client& such as for online !anking& use .HB114. Mo!ile users toda often access their compan networks through a virtual private network. @hen a mo!ile user connects to a main office using a standard Internet connection& a virtual private network $84?% provides the mo!ile user with a secure connection to the compan network server& as if the user has a private line. 84?s help ensure that data is safe from !eing intercepted ! unauthori=ed people ! encr pting data as it transmits from a note!ook computer& smart phone& or other mo!ile device. ""3/. Chapter 11: Computer .ecurit and .afet & ;thics& and 4rivac 12/ ;(plain three safeguards ou can use to improve the securit of wireless networks. Correct #nswer: In addition to using firewalls& some safeguards that improve the securit of wireless networks include reconfiguring the wireless access point and ensuring eIuipment uses one or more wireless securit standards such as @iHLi 4rotected #ccess and 03".11i. T # wireless access point $@#4% should !e configured so it does not !roadcast a network name& known as an ..I) $service set identifier%. 1he @#4 also should !e programmed so onl certain devices can access it. T @iHLi 4rotected #ccess $@4#% is a securit standard that improves on older securit standards ! authenticating network users and providing more advanced encr ption techniIues. T #n 03".11i network& the most recent network securit standard& conforms to the government:s securit standards and uses more sophisticated encr ption techniIues than @4#. ""30. Chapter 11: Computer .ecurit Critical Thinking Questions Case 11-1 and .afet & ;thics& and 4rivac 120

*ne form of software theft is the theft of the software from software manufacturers& which is known as pirac . 6ecause this has historicall !een rather eas to do& the practice has !ecome ver common. #s a computer instructor ou feel it is our responsi!ilit to e(plain this practice to students through the use of some e(amples. #ll of the following are permissi!le under a ;5E# e(cept which of the followingJ a. Gamie installs Quark <press on a single computer. !. Christine leases her cop of )reamweaver 0. c. 4huongH)ao makes one cop of Microsoft *ffice "33/ as a !ackup. d. Isaiah sells his cop of #do!e 4hotoshop C."& having removed it from his computer first.

Correct #nswer: !. ""32. Chapter 11: Computer .ecurit Critical Thinking Questions Case 11-1 and .afet & ;thics& and 4rivac 122

*ne form of software theft is the theft of the software from software manufacturers& which is known as pirac . 6ecause this has historicall !een rather eas to do& the practice has !ecome ver common. #s a computer instructor ou feel it is our responsi!ilit to e(plain this practice to students through the use of some e(amples. @hich of the following practice I. permissi!le under a ;5E#J a. #hmed rents his cop of #do!e Illustrator. !. 1he la! administrator at the college installs Lireworks on the school computer la! network. c. Maren installs Llash on one desktop computer and one note!ook computer. d. 4err gives a cop of Microsoft 4u!lisher "33/ to his friend& while continuing to use the software.

Correct #nswer: c. ""13. Chapter 11: Computer .ecurit Critical Thinking Questions Case 11-2 and .afet & ;thics& and 4rivac "33

In our introductor course on computers& our professor has decided to dedicate a lecture to computer ethics. 1here is a lot of am!iguit in this topic& and she has presented a range of circumstances for ou and our classmates to review. @hich of the following is ?*1 a Iuestion of computer ethicsJ a. 5sers are reIuired to provide a software product:s ",Hcharacter identification num!er !efore installing software. !. # student copies te(t from the @e! and uses it in a research paper for his ;nglish class. c. # student who has !een e(pelled from school installs a computer virus on a computer in the student la!. d. .omeone copies The DaVinci Code to the @e! and encourages others to read it.

Correct #nswer: a.

""11. Chapter 11: Computer .ecurit Critical Thinking Questions Case 11-2

and .afet & ;thics& and 4rivac "31

In our introductor course on computers& our professor has decided to dedicate a lecture to computer ethics. 1here is a lot of am!iguit in this topic& and she has presented a range of circumstances for ou and our classmates to review. @hich is ?*1 an issue surrounding the concept of fair use& from cop right lawJ a. 1he right of students to post their own term papers on the @e!. !. 1he rights of a facult mem!er to print material from the @e! and distri!ute it to the mem!ers of her class for instructional purposes. c. 1he use of an anon mi=er program to surf the @e! anon mousl . d. 1he rights of individuals to download contents of our @e! site& modif it& and then put it on the @e! again as their own.

Correct #nswer: c. ""1". Chapter 1": Information . stem )evelopment Question MC #1 #n information s stem supports ____ activities of users. a. dail !. shortHterm c. longHrange *d. all of the a!ove ""1'. Chapter 1": Information . stem )evelopment Question MC #" In seIuence& most s stem development life c cles contain five phases: ____. *a. planning& anal sis& design& implementation& support !. anal sis& implementation& support& design& planning c. support& design& planning& anal sis& implementation d. implementation& anal sis& support& planning& design ""1+. Chapter 1": Information . stem )evelopment Question MC #' #$n% ____ is a set of components that interact to achieve a common goal. *a. s stem !. feature c. implementation d. function

""1,. Chapter 1": Information . stem )evelopment Question MC #+ #$n% ____ s stem is a collection of hardware& software& data& people& and procedures that work together to produce Iualit information. a. data *!. information c. feature d. support ""1-. Chapter 1": Information . stem )evelopment Question MC #, 1he s stem ____ life c cle is a set of phases that developers use to !uild an information s stem. a. production !. s nthesis *c. development d. anal sis ""1/. Chapter 1": Information . stem )evelopment Question MC #. stem development life c cles often group man activities into larger categories called ____. a. clusters !. feature sets c. units *d. phases ""10. Chapter 1": Information . stem )evelopment Question MC #/ ____ include an one for whom an information s stem is !eing !uilt. *a. 5sers !. 4roducers c. Managers d. .tandards ""12. Chapter 1": Information . stem )evelopment Question MC #0 . stem development should follow all of these general guidelines ;<C;41 ____. a. group tasks into phases *!. repeat tasks intermittentl c. involve the users d. define standards """3. Chapter 1": Information . stem )evelopment Question MC #2 ____ are sets of rules and procedures a compan e(pects emplo ees to accept and follow. a. 4rotocols *!. .tandards

c. . stems d. 1asks """1. Chapter 1": Information . stem )evelopment Question MC #13 # s stems ____ is responsi!le for designing and developing an information s stem. a. manager !. coordinator *c. anal st d. developer """". Chapter 1": Information . stem )evelopment Question MC #11 Lor each s stem development proAect& a compan usuall forms a proAect ____ to work on the proAect from !eginning to end. a. cluster !. standard c. phase *d. team """'. Chapter 1": Information . stem )evelopment Question MC #1" *ne mem!er of the proAect team is the proAect ____& who manages and controls the !udget and schedule of the proAect. *a. leader !. comptroller c. assistant d. anal st """+. Chapter 1": Information . stem )evelopment Question MC #1' 4roAect ____ is the process of planning& scheduling& and then controlling the activities during the s stem development c cle. a. direction *!. management c. clustering d. anal sis """,. Chapter 1": Information . stem )evelopment Question MC #1+ . stems anal sts discuss various aspects of a development proAect with the ____ committee& which is a decisionHmaking !od in a compan . *a. steering !. G#) c. directors d. management """-. Chapter 1": Information . stem )evelopment Question MC #1, )uring the s stem development life c cle& the s stems anal sts are the

liaison !etween the ____. a. proAect team and the proAect leader !. proAect leader and the users *c. users and the I1 professionals d. proAect team and the steering committee """/. Chapter 1": Information . stem )evelopment Question MC #11he proAect leader usuall records ____ in a proAect plan. a. reIuired activities and the order of activities !. time estimates and cost estimates for each activit c. activities that can take place at the same time *d. all of the a!ove """0. Chapter 1": Information . stem )evelopment Question MC #1/ nar001-1.jpg #s shown in the accompan ing figure& a >antt chart& developed ! >antt& is a ____. Benr

a. diagram that graphicall shows how actors interact with an information s stem !. tool that graphicall shows the flow of data in a s stem *c. !ar chart that uses hori=ontal !ars to show proAect phases or activities d. ta!le that lists a variet of conditions and the actions that correspond to them """2. Chapter 1": Information . stem )evelopment Question MC #10 .cope ____ occurs when one activit in a proAect has led to another that was not originall plannedK thus& the scope of the proAect has grown. *a. creep !. change c. growth d. slippage ""'3. Chapter 1": Information . stem )evelopment Question MC #12 4roAect leaders should have good change ____ skills so the can recogni=e when a change in the proAect has occurred& take actions to react to the change& and plan for opportunities !ecause of the change. a. anal sis *!. management c. recognition d. reaction ""'1. Chapter 1": Information . stem )evelopment Question MC #"3 4roAect leaders can use proAect ____ software to assist them in

planning& scheduling& and controlling development proAects. a. direction !. clustering *c. management d. production ""'". Chapter 1": Information . stem )evelopment Question MC #"1 #$n% ____ is an tangi!le item such as a chart& diagram& report& or program file. a. o!Aect !. entit *c. delivera!le d. source ""''. Chapter 1": Information . stem )evelopment Question MC #"" ____ measures how well a proposed s stem will work. *a. *perational feasi!ilit !. 1echnical feasi!ilit c. .chedule feasi!ilit d. ;conomic feasi!ilit ""'+. Chapter 1": Information . stem )evelopment Question MC #"' ____ is a measure of how suita!le the development of a s stem will !e to a compan . a. )ocumentation !. Desolution c. 4resentation *d. Leasi!ilit ""',. Chapter 1": Information . stem )evelopment Question MC #"+ ____ is the collection and summari=ation of data and information. *a. )ocumentation !. ?otetaking c. Leasi!ilit d. 4roAect recording ""'-. Chapter 1": Information . stem )evelopment Question MC #", # proAect ____ contains all documentation for a single proAect. a. C) *!. note!ook c. )8) d. either # or C ""'/. Chapter 1": Information . stem )evelopment Question MC #"-

In large companies& users write a formal reIuest for a new or modified information s stem& which is called a$n% ____ reIuest. a. s stem !. I. *c. proAect d. corporate ""'0. Chapter 1": Information . stem )evelopment Question MC #"/ 1he first activit in the preliminar investigation is to ____. a. specif the hardware and software needed !. show users e(actl how the will use a new s stem *c. interview the user who su!mitted the proAect reIuest d. recommend the most feasi!le solution for a proAect ""'2. Chapter 1": Information . stem )evelopment Question MC #"0 nar002-1.jpg #$n% ____ diagram& such as that pictured in the accompan ing figure& is a tool that graphicall shows the flow of data in a s stem. a. inde(ed !. ;D4 *c. data flow d. proAect resource ""+3. Chapter 1": Information . stem )evelopment Question MC #"2 1he advantage of custom software is that it ____. *a. matches a compan :s reIuirements e(actl !. is less e(pensive and takes less time to design and implement than packaged software c. is mass produced& cop righted& prewritten& and availa!le for purchase d. all of the a!ove ""+1. Chapter 1": Information . stem )evelopment Question MC #'3 1he ____ contains all the documentation and delivera!les of a proAect. a. ta!le of contents !. appendi( c. glossar *d. repositor ""+". Chapter 1": Information . stem )evelopment Question MC #'1 ____ is a st le of writing that s stems anal sts use to descri!e the steps in a process. *a. .tructured ;nglish !. )ecision lingo

c. ;speranto d. 4rocess Aargon ""+'. Chapter 1": Information . stem )evelopment Question MC #'" #$n% ____ ta!le lists a variet of conditions and the actions that correspond to each condition. a. condition *!. decision c. event d. action ""++. Chapter 1": Information . stem )evelopment Question MC #'' Eike a decision ta!le& a decision ____ shows conditions and actions in a process& !ut it shows them graphicall . a. inde( !. map *c. tree d. repositor ""+,. Chapter 1": Information . stem )evelopment Question MC #'+ 1he data ____ stores a data item:s name& description& and other details a!out each data item. a. glossar !. inde( c. ta!le of contents *d. dictionar ""+-. Chapter 1": Information . stem )evelopment Question MC #', *!Aect ____ com!ines the data with the processes that act on that data into a single unit& called an o!Aect. *a. modeling !. inde(ing c. proposing d. mapping ""+/. Chapter 1": Information . stem )evelopment Question MC #'1he purpose of the s stem ____ is to assess the feasi!ilit of each alternative solution and then recommend the most feasi!le solution for a proAect. a. software *!. proposal c. sourcing d. map ""+0. Chapter 1": Information . stem )evelopment Question MC #'/

#pplication software developed ! called ____ software. a. outsourced !. shareware *c. custom d. !oth 6 and C

the user or at the user:s reIuest is

""+2. Chapter 1": Information . stem )evelopment Question MC #'0 Companies can develop software inHhouse using their own I1 personnel or ____ it& which means having an outside source develop it for them. a. fastHtrack !. share the development of c. e(ternali=e *d. outsource "",3. Chapter 1": Information . stem )evelopment Question MC #'2 #n Internet ____ provider is a compan that provides @e! hosting services that include managing shopping carts& inventor & and credit card processing. *a. solutions !. host c. management d. process "",1. Chapter 1": Information . stem )evelopment Question MC #+3 1he ____ phase consists of two maAor activities: $1% if necessar & acIuire hardware and software and $"% develop all of the details of the new or modified information s stem. a. anal tical !. planning *c. design d. operational "",". Chapter 1": Information . stem )evelopment Question MC #+1 #$n% ____ is a compan that purchases products from manufacturers and then resells these products to the pu!lic 9 offering additional services with the product. a. D54 !. ;MD c. 5ME *d. 8#D "",'. Chapter 1": Information . stem )evelopment Question MC #+" # ____ identifies the product$s% a s stems anal st wants from a vendor. *a. reIuest for Iuotation $DLQ%

!. reIuest for s stem services $DL..% c. reIuest for information $DLI% d. reIuest for proposal $DL4% "",+. Chapter 1": Information . stem )evelopment Question MC #+' @ith a ____& the vendor selects the product$s% that meets specified reIuirements and then Iuotes the prices. a. reIuest for Iuotation $DLQ% !. reIuest for s stem services $DL..% c. reIuest for information $DLI% *d. reIuest for proposal $DL4% "",,. Chapter 1": Information . stem )evelopment Question MC #++ # ____ is a less formal method that uses a standard form to reIuest information a!out a product or service. a. reIuest for Iuotation $DLQ% !. reIuest for s stem services $DL..% c. reIuest for proposal $DL4% *d. reIuest for information $DLI% "",-. Chapter 1": Information . stem )evelopment Question MC #+, #$n% ____ is a pu!lication availa!le on the @e!. a. we!pu! *!. eH=ine c. Internet maga=ine d. Internet pu! "",/. Chapter 1": Information . stem )evelopment Question MC #+.ome 8#Ds $valueHadded resellers% provide complete s stems& also known as ____. a. final solutions *!. turnke solutions c. solid solutions d. ultimate solutions "",0. Chapter 1": Information . stem )evelopment Question MC #+/ #$n% ____ test measures the performance of hardware or software. *a. !enchmark !. protot pe c. mockup d. implementation "",2. Chapter 1": Information . stem )evelopment Question MC #+0 #n I1 ____ is a professional who is hired !ased on e(pertise in a speciali=ed area of computers& including service and advice.

a. anal st !. logician *c. consultant d. outsourcer ""-3. Chapter 1": Information . stem )evelopment Question MC #+2 # detailed design sometimes is called a$n% ____ design !ecause it specifies hardware and software for automated procedures. a. logical *!. ph sical c. inde(ed d. implementation ""-1. Chapter 1": Information . stem )evelopment Question MC #,3 )uring ____& a s stems anal st !uilds upon the data dictionar developed during the anal sis phase. a. storage design *!. data!ase design c. program design d. input and output design ""-". Chapter 1": Information . stem )evelopment Question MC #,1 Lor each input and output& a s stems anal st t picall develops a$n% ____& which is a sample of the input or output and contains actual data. a. adaptation !. protot pe *c. mockup d. feasi!ilit

scheme

""-'. Chapter 1": Information . stem )evelopment Question MC #," )uring ____& a s stems anal st carefull designs ever menu& screen& and report specified in the reIuirements. a. storage design !. data!ase design c. program design *d. input and output design ""-+. Chapter 1": Information . stem )evelopment Question MC #,' Lor each input and output& a s stems anal st t picall develops a$n% ____ chart& which is more technical than a mockup and contains programmingHlike notations. a. C#.; !. integrated *c. la out

d. anal sis ""-,. Chapter 1": Information . stem )evelopment Question MC #,+ #$n% ____ is a working model of a proposed s stem. a. adaptation !. feasi!ilit c. mockup *d. protot pe scheme

""--. Chapter 1": Information . stem )evelopment Question MC #,, )uring ____& a s stems anal st identifies the reIuired programs and the relationship among each program& as well as input& output& and data!ase specifications. a. storage design !. data!ase design *c. program design d. input and output design ""-/. Chapter 1": Information . stem )evelopment Question MC #,1he advantage of a protot pe is that ____. a. users alwa s view the protot pe as an initial s stem& which is the result of an e(tensive anal sis *!. users can work with the s stem !efore it is completed 9 to make sure it meets their needs c. it alwa s has adeIuate documentation d. all of the a!ove ""-0. Chapter 1": Information . stem )evelopment Question MC #,/ ____ products are software tools designed to support one or more activities of the s stem development c cle. a. Leasi!ilit !. 4rotot ping c. Mockup *d. C#.; ""-2. Chapter 1": Information . stem )evelopment Question MC #,0 Integrated case products& sometimes called IHC#.; or a C#.; work!ench& include these capa!ilities: ____. a. proAect repositor and graphics !. protot ping and Iualit assurance c. code generators and housekeeping *d. all of the a!ove ""/3. Chapter 1": Information . stem )evelopment Question MC #,2 #$n% ____ is a formal review of an s stem development c cle

delivera!le. *a. inspection !. protot pe c. program development anal sis d. postHprogram review ""/1. Chapter 1": Information . stem )evelopment Question MC #-3 In the ____ phase& s stem developers perform four maAor activities: $1% develop programs& $"% install and test the new s stem& $'% train users& and $+% convert to the new s stem. *a. implementation !. planning c. operational d. anal sis ""/". Chapter 1": Information . stem )evelopment Question MC #-1 1he purpose of the ____ is to construct& or !uild& a new or modified s stem and then deliver it to the users. a. planning phase !. anal sis phase *c. implementation phase d. support phase ""/'. Chapter 1": Information . stem )evelopment Question MC #-" 1he ____ follows these si( steps: $1% anal =e the reIuirements& $"% design the solution& $'% validate the design& $+% implement the design& $,% test the solution& and $-% document the solution. *a. program development life c cle !. postHimplementation s stem review c. s stem development c cle d. preliminar investigation ""/+. Chapter 1": Information . stem )evelopment Question MC #-' 1he organi=ed set of program development activities is known as the program development life ____. a. rotation *!. c cle c. scope d. unit ""/,. Chapter 1": Information . stem )evelopment Question MC #-+ # unit test ____. *a. verifies that each individual program works ! itself !. verifies that all programs in an application work together properl

c. verifies that an application works with other applications d. is performed ! endHusers and verifies that the new s stem works with actual data ""/-. Chapter 1": Information . stem )evelopment Question MC #-, # s stems test ____. a. verifies that each individual program works ! itself *!. verifies that all programs in an application work together properl c. verifies that an application works with other applications d. is performed ! endHusers and verifies that the new s stem works with actual data ""//. Chapter 1": Information . stem )evelopment Question MC #-#n integration test ____. a. verifies that each individual !. verifies that all programs in properl *c. verifies that an application d. is performed ! endHusers and works with actual data program works ! itself an application work together works with other applications verifies that the new s stem

""/0. Chapter 1": Information . stem )evelopment Question MC #-/ #n acceptance test ____. a. verifies that each individual program works ! itself !. verifies that all programs in an application work together properl c. verifies that an application works with other applications *d. is performed ! endHusers and verifies that the new s stem works with actual data ""/2. Chapter 1": Information . stem )evelopment Question MC #-0 ____ involves showing users e(actl how the will use the new hardware and software in a s stem. a. .upervised usage !. )irect conversion c. 4hased conversion *d. 1raining ""03. Chapter 1": Information . stem )evelopment Question MC #-2 @ith ____& a user stops using the old s stem and !egins using the new s stem on a certain date. a. phased conversion *!. direct conversion c. parallel conversion d. pilot conversion

""01. Chapter 1": Information . stem )evelopment Question MC #/3 ____ consists of running the old s stem alongside the new s stem for a specified time. a. 4hased conversion !. )irect conversion *c. 4arallel conversion d. 4ilot conversion ""0". Chapter 1": Information . stem )evelopment Question MC #/1 @ith a ____& each location converts to a new s stem at a separate time. *a. phased conversion !. direct conversion c. parallel conversion d. pilot conversion ""0'. Chapter 1": Information . stem )evelopment Question MC #/" @ith a ____& onl one location in the compan uses a new s stem 9 so it can !e tested. a. phased conversion !. direct conversion c. parallel conversion *d. pilot conversion ""0+. Chapter 1": Information . stem )evelopment Question MC #/' Converting e(isting manual and computer files so the new s stem can use them is known as ____. a. o!Aect conversion *!. data conversion c. process conversion d. source conversion ""0,. Chapter 1": Information . stem )evelopment Question MC #/+ 1he purpose of the ____ is to provide ongoing assistance for an information s stem and its users after the s stem is implemented. a. planning phase !. anal sis phase *c. operation& support& and securit d. support phase

phase

""0-. Chapter 1": Information . stem )evelopment Question MC #/, )uring the support phase& the purpose of a meeting called the ____ is to find out if the information s stem is performing according to the users: e(pectations.

a. performance monitoring *!. postHimplementation s stem review c. e(pectation review su!phase d. securit phase ""0/. Chapter 1": Information . stem )evelopment Question MC #/1he purpose of ____ is to determine whether a s stem is inefficient at an point. *a. performance monitoring !. postHimplementation s stem review c. e(pectation review su!phase d. securit phase ""00. Chapter 1": Information . stem )evelopment Question MC #// ____ maintenance is the process of including new features or capa!ilities in an information s stem. a. 4erformance *!. #daptive c. Corrective d. 4reventive ""02. Chapter 1": Information . stem )evelopment Question MC #/0 #n important responsi!ilit of a ____ is to develop a computer securit plan. a. CI1 !. C1* *c. C.* d. CD* ""23. Chapter 1": Information . stem )evelopment Question MC #/2 Companies toda often have a ____ who is responsi!le for the ph sical securit of a compan :s propert and people and also is in charge of securing computing resources. a. CI1 *!. C.* c. C1* d. CD* ""21. Chapter 1": Information . stem )evelopment Question MC #03 # computer ____ plan summari=es in writing all the safeguards that are in place to protect a compan :s information assets. a. protection !. lockdown *c. securit d. safeguard

""2". Chapter 1": Information . stem )evelopment Question M1L #1 1he reIuest for s stem services triggers the last phase in the .)EC: planning. a. 1rue *!. Lalse ""2'. Chapter 1": Information . stem )evelopment Question M1L #" @hen reviewing proAect reIuests& proAects that receive the lowest priorit are those mandated ! management or some other governing !od . a. 1rue *!. Lalse ""2+. Chapter 1": Information . stem )evelopment Question M1L #' In the preliminar investigation& the s stems anal st defines the pro!lem or improvement accuratel . *a. 1rue !. Lalse ""2,. Chapter 1": Information . stem )evelopment Question M1L #+ EowerHlevel )L)s add detail and definition to the higher levels& similarl to =ooming out on a computer screen. a. 1rue *!. Lalse ""2-. Chapter 1": Information . stem )evelopment Question M1L #, 1he proAect dictionar helps ever one keep track of the huge amount of details in a s stem. *a. 1rue !. Lalse ""2/. Chapter 1": Information . stem )evelopment Question M1L #;ach data item has an entr in the data dictionar section of the proAect dictionar . *a. 1rue !. Lalse ""20. Chapter 1": Information . stem )evelopment Question M1L #/ *!Aect modeling cannot use the same tools as those used in process modeling. a. 1rue *!. Lalse

""22. Chapter 1": Information . stem )evelopment Question M1L #0 1wo of the more common tools in the 5ME are the use case diagrams and data flow diagram. a. 1rue *!. Lalse "'33. Chapter 1": Information . stem )evelopment Question M1L #2 nar003-1.jpg 6ecause the are eas to understand& anal sts find that class diagrams like the one in the accompan ing figure are an ideal tool for communicating s stem reIuirements with users. a. 1rue *!. Lalse "'31. Chapter 1": Information . stem )evelopment Question M1L #13 *n a class diagram& each superclass inherits the methods and attri!utes of the o!Aects in its higherHlevel class. a. 1rue *!. Lalse "'3". Chapter 1": Information . stem )evelopment Question MD #1 Modified Multiple Choice 1he proAect team consists of ____. a. !. c. d. vendors s stems anal st$s% users I1 professionals

"'3'. Chapter 1": Information . stem )evelopment Question MD #" Modified Multiple Choice 1he ____ of a proAect collectivel a. !. c. d. sponsors o!Aectives goal e(pectations are called the scope.

"'3+. Chapter 1": Information . stem )evelopment Question MD #' Modified Multiple Choice 1he steering committee t picall a. vice presidents includes a mi( of ____.

!. nonmanagement users c. managers d. I1 personnel "'3,. Chapter 1": Information . stem )evelopment Question MD #+ Modified Multiple Choice # feasi!ilit a. !. c. d. report contains these maAor sections: ____.

introduction feasi!ilit of a new s stem summar from the steering committee recommendation

"'3-. Chapter 1": Information . stem )evelopment Question MD #, Modified Multiple Choice ;ach ____ on ever a. !. c. d. process protocol data store source )L) has an entr in the proAect dictionar .

"'3/. Chapter 1": Information . stem )evelopment Question MD #Modified Multiple Choice @hen a process consists of man ____& a s stems anal st ma decision ta!le or tree instead of structured ;nglish. a. !. c. d. conditions indices rules protocols use a

"'30. Chapter 1": Information . stem )evelopment Question MD #/ Modified Multiple Choice @hen a steering committee discusses the s stem proposal and decides which alternative to pursue& which of the following might it !e consideringJ a. !. c. d. !u packaged software from an outside source !uild its own custom software hire an outside firm to handle its I1 needs kepe an e(isting s stem as is

"'32. Chapter 1": Information . stem )evelopment Question MD #0 Modified Multiple Choice .ources for names of software vendors include ____.

a. !. c. d.

commercial indices trade shows computer maga=ines trade pu!lications

"'13. Chapter 1": Information . stem )evelopment Question MD #2 Modified Multiple Choice #cIuiring the necessar hardware and software for a s stem consists of which of the followingJ a. !. c. d. identif technical specification solicit vendor proposals test and evaluate vendor proposals make a decision

"'11. Chapter 1": Information . stem )evelopment Question MD #13 Modified Multiple Choice Issues that must !e addressed during input and output design include ____. a. !. c. d. t pes of media to use data entr validation techniIues formats protocols

"'1". Chapter 1": Information . stem )evelopment Question 1L #1 6usinesses use man t pes of s stems. *a. 1rue !. Lalse "'1'. Chapter 1": Information . stem )evelopment Question 1L #" #ll activities in the s stem development life c cle must !e performed at a different time. a. 1rue *!. Lalse "'1+. Chapter 1": Information . stem )evelopment Question 1L #' )epending on the t pe and comple(it of an information s stem& the length of each activit in the s stem development life c cle varies from one s stem to the ne(t. *a. 1rue !. Lalse "'1,. Chapter 1": Information . stem )evelopment Question 1L #+

#lthough the s stem development life c cle contains a set of three phases& several ongoing activities take place during the entire process. a. 1rue *!. Lalse "'1-. Chapter 1": Information . stem )evelopment Question 1L #, 1he s stem development c cle is a d namic iterative process. *a. 1rue !. Lalse "'1/. Chapter 1": Information . stem )evelopment Question 1L #1he s stem development life c cle often groups activities or tasks into phases. *a. 1rue !. Lalse "'10. Chapter 1": Information . stem )evelopment Question 1L #/ .tandards are often implemented using a data dictionar . *a. 1rue !. Lalse "'12. Chapter 1": Information . stem )evelopment Question 1L #0 Earger companies often have one s stems anal st or even one person that assumes the roles of !oth s stems anal st and programmer. a. 1rue *!. Lalse "'"3. Chapter 1": Information . stem )evelopment Question 1L #2 6ecause the convert user reIuests into technical specifications& s stems anal sts must have superior technical skills. *a. 1rue !. Lalse "'"1. Chapter 1": Information . stem )evelopment Question 1L #13 nar001-1.jpg In a >antt chart like the one in the accompan ing figure& the hori=ontal a(is across the top or !ottom of the chart displa s a list of reIuired activities. a. 1rue *!. Lalse

"'"". Chapter 1": Information . stem )evelopment Question 1L #11 It is crucial that ever one is aware of and agrees on an changes made to the proAect plan. *a. 1rue !. Lalse "'"'. Chapter 1": Information . stem )evelopment Question 1L #1" # proAect that is feasi!le at one point of the s stem development c cle might !ecome infeasi!le at a later point. *a. 1rue !. Lalse "'"+. Chapter 1": Information . stem )evelopment Question 1L #1' Maintaining upHtoHdate documentation should !e a oneHtime part of s stem development. a. 1rue *!. Lalse "'",. Chapter 1": Information . stem )evelopment Question 1L #1+ 1echnical feasi!ilit addresses funding. a. 1rue *!. Lalse "'"-. Chapter 1": Information . stem )evelopment Question 1L #1, . stems anal sts and other I1 professionals use several techniIues to gather data and information. *a. 1rue !. Lalse "'"/. Chapter 1": Information . stem )evelopment Question 1L #11o o!tain information from a large num!er of people& s stem developers use interviews. a. 1rue *!. Lalse "'"0. Chapter 1": Information . stem )evelopment Question 1L #1/ # user ma reIuest a new or modified information s stem to correct a pro!lem or to improve the information s stem. *a. 1rue !. Lalse

"'"2. Chapter 1": Information . stem )evelopment Question 1L #10 @hile stud ing the current s stem and identif ing user reIuirements during detailed anal sis& the s stems anal st collects little data or information. a. 1rue *!. Lalse "''3. Chapter 1": Information . stem )evelopment Question 1L #12 )etailed anal sis sometimes is called technical design. a. 1rue *!. Lalse "''1. Chapter 1": Information . stem )evelopment Question 1L #"3 Most s stems anal sts use either a process modeling or o!Aect modeling approach to anal sis and design. *a. 1rue !. Lalse "''". Chapter 1": Information . stem )evelopment Question 1L #"1 )uring ph sical design& the s stems anal sts make no attempt to identif the procedures that should !e automated and those that should !e manual. a. 1rue *!. Lalse "'''. Chapter 1": Information . stem )evelopment Question 1L #"" 4rocess modeling sometimes is called o!AectHoriented design. a. 1rue *!. Lalse "''+. Chapter 1": Information . stem )evelopment Question 1L #"' *n an ;D)& entit names usuall are ver!s. a. 1rue *!. Lalse "'',. Chapter 1": Information . stem )evelopment Question 1L #"+ #fter users approve an ;D)& the s stems anal st identifies data items associated with an entit . *a. 1rue !. Lalse "''-. Chapter 1": Information . stem )evelopment Question 1L #",

5nlike ;D)s& s stems anal sts often use )L)s to review processes with users. a. 1rue *!. Lalse "''/. Chapter 1": Information . stem )evelopment Question 1L #";ver entit on the ;D) has an entr in the proAect dictionar . *a. 1rue !. Lalse "''0. Chapter 1": Information . stem )evelopment Question 1L #"/ *n a class diagram& ever o!Aect in a class shares methods and attri!utes that are part of its higherHlevel class. *a. 1rue !. Lalse "''2. Chapter 1": Information . stem )evelopment Question 1L #"0 Bori=ontal market software is designed for a particular !usiness or industr . a. 1rue *!. Lalse "'+3. Chapter 1": Information . stem )evelopment Question 1L #"2 Bori=ontal market software t picall is more e(pensive than vertical market software. a. 1rue *!. Lalse "'+1. Chapter 1": Information . stem )evelopment Question 1L #'3 # s stems anal st often performs the two activities in the design phase at the same time instead of seIuentiall . *a. 1rue !. Lalse "'+". Chapter 1": Information . stem )evelopment Question 1L #'1 1he last step in acIuiring the necessar hardware and software is to identif all the hardware and software reIuirements of the new or modified s stem. a. 1rue *!. Lalse "'+'. Chapter 1": Information . stem )evelopment Question 1L #'"

@ith an DLI& the vendor Iuotes a price for the listed product$s%. a. 1rue *!. Lalse "'++. Chapter 1": Information . stem )evelopment Question 1L #'' #fter the s stems anal st defines the technical reIuirements& the ne(t step is to summari=e these reIuirements for potential vendors. *a. 1rue !. Lalse "'+,. Chapter 1": Information . stem )evelopment Question 1L #'+ 1o !e an authori=ed 8#D& few manufacturers have an reIuirements that a 8#D must meet. a. 1rue *!. Lalse "'+-. Chapter 1": Information . stem )evelopment Question 1L #', ;valuating vendor proposals and then selecting the !est one alwa s is an eas task. a. 1rue *!. Lalse "'+/. Chapter 1": Information . stem )evelopment Question 1L #'.ome vendors will give a demonstration of the product$s% specified in a vendor proposal. *a. 1rue !. Lalse "'+0. Chapter 1": Information . stem )evelopment Question 1L #'/ )emonstration copies of a product specified in a vendor proposal usuall are e(pensive and have unlimited functionalit . a. 1rue *!. Lalse "'+2. Chapter 1": Information . stem )evelopment Question 1L #'0 @hen the s stems anal st identifies the data and process reIuirements& the ne(t step is to develop detailed design specifications for the components in the proposed s stem. *a. 1rue !. Lalse "',3. Chapter 1": Information . stem )evelopment Question 1L #'2

1he s stems anal st ma skip man of the activities in a detailed design when developing custom software. a. 1rue *!. Lalse "',1. Chapter 1": Information . stem )evelopment Question 1L #+3 @ith relational data!ase s stems& during data!ase design the s stems anal st defines the structure of each ta!le in the s stem& as well as relationships among the ta!les. *a. 1rue !. Lalse "',". Chapter 1": Information . stem )evelopment Question 1L #+1 )uring input and output design& the inputs alwa s are designed first !ecause the help define the reIuirements for the outputs. a. 1rue *!. Lalse "','. Chapter 1": Information . stem )evelopment Question 1L #+" #fter users approve a la out chart& the s stems anal st develops a mockup for programmers. a. 1rue *!. Lalse "',+. Chapter 1": Information . stem )evelopment Question 1L #+' C#.; tools support onl one specific activit in s stem development. a. 1rue *!. Lalse "',,. Chapter 1": Information . stem )evelopment Question 1L #++ Man people should review the detailed design specifications !efore the are given to the programming team. *a. 1rue !. Lalse "',-. Chapter 1": Information . stem )evelopment Question 1L #+, Gust as s stem development follows an organi=ed set of activities& so does program development. *a. 1rue !. Lalse "',/. Chapter 1": Information . stem )evelopment Question 1L #+-

1he program development life c cle is part of the implementation phase& which is part of the s stem development life c cle. *a. 1rue !. Lalse "',0. Chapter 1": Information . stem )evelopment Question 1L #+/ It is the users: responsi!ilit to create user manuals& !oth printed and electronic. a. 1rue *!. Lalse "',2. Chapter 1": Information . stem )evelopment Question 1L #+0 1he advantage of the direct conversion strateg is that it is e(tremel safe and will not disrupt operations seriousl if the new s stem does not work correctl the first time. a. 1rue *!. Lalse "'-3. Chapter 1": Information . stem )evelopment Question 1L #+2 #n important responsi!ilit of a C.* is to develop a computer securit plan. *a. 1rue !. Lalse "'-1. Chapter 1": Information . stem )evelopment Question 1L #,3 In developing a computer securit plan& the C.* should recogni=e that some degree of risk is unavoida!le. *a. 1rue !. Lalse "'-". Chapter 1": Information . stem )evelopment Question C* #1 ____________________ feasi!ilit measures whether the esta!lished deadlines for a proAect are reasona!le. Correct #nswer$s%: a. .chedule "'-'. Chapter 1": Information . stem )evelopment Question C* #" ____________________ feasi!ilit measures whether a compan has or can o!tain the hardware& software& and people needed to deliver and then support a proposed information s stem. Correct #nswer$s%: a. 1echnical

"'-+. Chapter 1": Information . stem )evelopment Question C* #' ____________________ feasi!ilit measures whether the lifetime !enefits of a proposed s stem will !e greater than its lifetime costs. Correct #nswer$s%: a. ;conomic "'-,. Chapter 1": Information . stem )evelopment Question C* #+ 6 reviewing ____________________& s stems anal sts learn a!out the histor of a proAect. Correct #nswer$s%: a. documentation "'--. Chapter 1": Information . stem )evelopment Question C* #, nar00!-1.jpg #s shown in the accompan ing figure& a$n% ____________________ session is a length & structured& group meeting in which users and I1 professionals work together to design or develop an application. Correct #nswer$s%: a. G#) !. Aoint application development c. G#) $Aoint application development% d. Aoint application development $G#)% "'-/. Chapter 1": Information . stem )evelopment Question C* #____________________ helps s stems anal sts to understand e(actl task is performed. Correct #nswer$s%: a. *!serving "'-0. Chapter 1": Information . stem )evelopment Question C* #/ 1he ____________________ is the most important data and information gathering techniIue for the s stems anal st. Correct #nswer$s%: a. interview "'-2. Chapter 1": Information . stem )evelopment Question C* #0 1he ____________________ !ecomes the first item in the proAect note!ook. Correct #nswer$s%: a. proAect reIuest !. reIuest for s stem services

how a

"'/3. Chapter 1": Information . stem )evelopment Question C* #2 )uring the ____________________ phase& four maAor activities are performed: $1% review and approve the proAect reIuests& $"% prioriti=e proAect reIuests& $'% allocate resources to approved proAects& and $+% form a proAect development team for each approved proAect. Correct #nswer$s%: a. planning "'/1. Chapter 1": Information . stem )evelopment Question C* #13 1he ____________________ phase for a proAect !egins when the steering committee receives a proAect reIuest. Correct #nswer$s%: a. planning "'/". Chapter 1": Information . stem )evelopment Question C* #11 1he ____________________ phase consists of two maAor activities: $1% conduct a preliminar investigation and $"% perform detailed anal sis. Correct #nswer$s%: a. anal sis "'/'. Chapter 1": Information . stem )evelopment Question C* #1" 1he purpose of the ____________________ stud is to determine the e(act nature of a pro!lem or improvement and decide whether it is worth pursuing. Correct #nswer$s%: a. feasi!ilit "'/+. Chapter 1": Information . stem )evelopment Question C* #1' ____________________ anal sis involves three maAor activities: $1% stud how the current s stem worksK $"% determine the users: wants& needs& and reIuirementsK and $'% recommend a solution. Correct #nswer$s%: a. )etailed "'/,. Chapter )etailed anal !ecause the s regard to an 1": Information . stem )evelopment Question C* #1+ sis sometimes is called ____________________ design stems anal sts develop the proposed solution without specific hardware or software.

Correct #nswer$s%: a. logical "'/-. Chapter 1": Information . stem )evelopment Question C* #1, ____________________ modeling is an anal sis and design techniIue that descri!es processes that transform inputs into outputs.

Correct #nswer$s%: a. 4rocess "'//. Chapter 1": Information . stem )evelopment Question C* #1#$n% ____________________ is a tool that graphicall shows the connections among entities in a s stem. Correct #nswer$s%: a. entit relationship diagram !. ;D) c. entit relationship diagram $;D)% d. ;D) $entit relationship diagram% "'/0. Chapter 1": Information . stem )evelopment Question C* #1/ In an entit Hrelationship diagram& a$n% ____________________ is an o!Aect in the s stem that has data. Correct #nswer$s%: a. entit "'/2. Chapter 1": Information . stem )evelopment Question C* #10 nar002-1.jpg In a diagram such as the one pictured in the accompan ing figure& a$n% ____________________ shows the input or output of information into or out from a process. Correct #nswer$s%: a. data flow "'03. Chapter 1": Information . stem )evelopment Question C* #12 nar002-1.jpg In a diagram such as the one pictured in the accompan ing figure& a$n% ____________________ transforms an input data flow into an output data flow. Correct #nswer$s%: a. process "'01. Chapter 1": Information . stem )evelopment Question C* #"3 nar002-1.jpg In a diagram such as the one pictured in the accompan ing figure& a$n% ____________________ is a holding place for data and information. Correct #nswer$s%: a. data store

"'0". Chapter 1": Information . stem )evelopment Question C* #"1 nar002-1.jpg In a diagram such as the one pictured in the accompan ing figure& a$n% ____________________ identifies an entit outside the scope of the s stem. Correct #nswer$s%: a. source "'0'. Chapter 1": Information . stem )evelopment Question C* #"" 1ools that a s stems anal st uses for ____________________ include entit Hrelationship diagrams& data flow diagrams& and the proAect dictionar . Correct #nswer$s%: a. process modeling "'0+. Chapter 1": Information . stem )evelopment Question C* #"' *n a data flow diagram& an arrow indicates a$n% ____________________. Correct #nswer$s%: a. data flow "'0,. Chapter 1": Information . stem )evelopment Question C* #"+ *n a data flow diagram& a$n% ____________________ is drawn as a circle. Correct #nswer$s%: a. process "'0-. Chapter 1": Information . stem )evelopment Question C* #", *n a data flow diagram& a rectangle with no sides is a$n% ____________________. Correct #nswer$s%: a. data store "'0/. Chapter 1": Information . stem )evelopment Question C* #"1he sIuares on a data flow diagram are ____________________. Correct #nswer$s%: a. sources "'00. Chapter 1": Information . stem )evelopment Question C* #"/ # top level )L) $data flow diagram% identifies onl the ____________________ process. Correct #nswer$s%: a. maAor

"'02. Chapter 1": Information . stem )evelopment Question C* #"0 #$n% ____________________ is an item that can contain !oth data and the procedures that read or manipulate that data. Correct #nswer$s%: a. o!Aect "'23. Chapter 1": Information . stem )evelopment Question C* #"2 In an o!Aect& each data element is called a$n% ____________________. Correct #nswer$s%: a. propert !. attri!ute "'21. Chapter 1": Information . stem )evelopment Question C* #'3 1he procedure in an o!Aect& called a$n% ____________________& contains activities that read or manipulate the data. Correct #nswer$s%: a. operation !. method "'2". Chapter 1": Information . stem )evelopment Question C* #'1 #lthough used in all t pes of !usiness modeling& the ____________________ has !een adopted as a standard notation for o!Aect modeling. Correct #nswer$s%: a. 5nified Modeling Eanguage !. 5ME c. 5nified Modeling Eanguage $5ME% d. 5ME $5nified Modeling Eanguage% "'2'. Chapter 1": Information . stem )evelopment Question C* #'" # popular methodolog on the market toda that uses 5ME is the ____________________ ! >rad 6ooch& Ivar Gaco!sen& and Games Dum!augh. Correct #nswer$s%: a. Dational 5nified 4rocess !. D54 c. Dational 5nified 4rocess $D54% d. D54 $Dational 5nified 4rocess% "'2+. Chapter 1": Information . stem )evelopment Question C* #'' nar003-1.jpg In the accompan ing figure& a$n% ____________________ is drawn as a stick figure that connects to each function with an arrow. Correct #nswer$s%:

a. actor "'2,. Chapter 1": Information . stem )evelopment Question C* #'+ nar003-1.jpg #s shown in the accompan ing figure& a$n% ____________________ diagram graphicall shows how actors interact with an information s stem. Correct #nswer$s%: a. use case "'2-. Chapter 1": Information . stem )evelopment Question C* #', nar003-1.jpg In a diagram like the one in the accompan ing figure& a$n% ____________________ is a user or other entit such as application software. Correct #nswer$s%: a. actor "'2/. Chapter 1": Information . stem )evelopment Question C* #'nar006-1.jpg #$n% ____________________& such as that shown in the accompan ing figure& graphicall shows classes and su!classes in a s stem. Correct #nswer$s%: a. class diagram "'20. Chapter 1": Information . stem )evelopment Question C* #'/ nar006-1.jpg In a diagram such as the one shown in the accompan ing figure& each class can have one or more lower levels called ____________________. Correct #nswer$s%: a. su!classes "'22. Chapter 1": Information . stem )evelopment Question C* #'0 nar006-1.jpg In a diagram such as the one shown in the accompan ing figure& the concept of lower levels taking over methods and attri!utes of higher levels is called ____________________. Correct #nswer$s%: a. inheritance "+33. Chapter 1": Information . stem )evelopment Question C* #'2

____________________ software is massHproduced& cop righted& prewritten software availa!le for purchase. Correct #nswer$s%: a. 4ackaged "+31. Chapter 1": Information . stem )evelopment Question C* #+3 #$n% ____________________ pu!lication is a maga=ine written for a specific !usiness or industr . Correct #nswer$s%: a. trade "+3". Chapter 1": Information . stem )evelopment Question M# #1H"3 Identify the letter of the choice that best matches the phrase or definition.Mind of teamHdriven proAect management in which a proAect leader is more of a participant and facilitator than manager during the proAect.Involves three maAor activities& including a stud of how the current s stem works.Contains an entr for each data item associated with the entities.Can use the same tools as those used in process modeling.Mind of software that is massHproduced& cop righted& and prewritten.1 pe of market software that meets the needs of man different t pes of companies.*n a class diagram& what o!Aects are grouped into.Mind of software that is developed ! the user or at the userQs reIuest.1 pe of market software that tends to !e rarel availa!le !ecause onl a small num!er of companies use them.Categor of pu!lication that includes maga=ines written for a specific !usiness or industr .Ma skip acIuiring hardware and software if the approved solution does not reIuire new hardware or software.Instead of using vendors& some companies hire this.# draw!ack is that it has inadeIuate& or no& documentation.#nother term for a protot pe.Its purpose is to identif errors in the item under scrutin .1he most effective of these are integrated.1he purpose of this phase is to construct the new or modified s stem.1 pe of conversion that is sometimes is called a!rupt cutover.*ne of the first activities a s stems anal st performs in this phase is to meet with users.Mind of maintenance that is the process of diagnosing and correcting errors in an information s stem.e(treme detailed anal sis proAect dictionar o!Aect modeling packaged hori=ontal classes custom vertical trade s stems anal st I1 consultant protot pe proof of concept inspection C#.; tools implementation direct conversion operation& support& and securit corrective NaO 1. Mind of teamHdriven proAect management in which a proAect leader is more of a participant and facilitator than manager during the proAect. N!O ". Involves three maAor activities& including a stud of how the current s stem works. NcO '. Contains an entr for each data item associated with the entities. NdO +. Can use the same tools as those used in process modeling. NeO ,. Mind of software that is massHproduced& cop righted& and prewritten. NfO -. 1 pe of market software that meets the needs of man different t pes of companies.

NgO /. *n a class diagram& what o!Aects are grouped into. NhO 0. Mind of software that is developed ! the user or at the userQs reIuest. NiO 2. 1 pe of market software that tends to !e rarel availa!le !ecause onl a small num!er of companies use them. NAO 13. Categor of pu!lication that includes maga=ines written for a specific !usiness or industr . NkO 11. Ma skip acIuiring hardware and software if the approved solution does not reIuire new hardware or software. NlO 1". Instead of using vendors& some companies hire this. NmO 1'. # draw!ack is that it has inadeIuate& or no& documentation. NnO 1+. #nother term for a protot pe. NoO 1,. Its purpose is to identif errors in the item under scrutin . NpO 1-. 1he most effective of these are integrated. NIO 1/. 1he purpose of this phase is to construct the new or modified s stem. NrO 10. 1 pe of conversion that is sometimes is called a!rupt cutover. NsO 12. *ne of the first activities a s stems anal st performs in this phase is to meet with users. NtO "3. Mind of maintenance that is the process of diagnosing and correcting errors in an information s stem. a. !. c. d. e. f. g. h. i. A. k. l. m. n. o. p. I. r. s. t. e(treme detailed anal sis proAect dictionar o!Aect modeling packaged hori=ontal classes custom vertical trade s stems anal st I1 consultant protot pe proof of concept inspection C#.; tools implementation direct conversion operation& support& and securit corrective

"+3'. Chapter 1": Information . stem )evelopment Question ;. #1 )efine feasi!ilit and e(plain the four tests to evaluate the feasi!ilit of a proAect. Correct #nswer: Leasi!ilit is a measure of how suita!le the development of a s stem will !e to the organi=ation. # proAect that is feasi!le at one point of the s stem development c cle might !ecome infeasi!le at a later point. 1hus& s stems anal sts freIuentl reevaluate feasi!ilit during the s stem development proAect. # s stems anal st t picall uses four tests

to evaluate feasi!ilit of a proAect: operational feasi!ilit & schedule feasi!ilit & technical feasi!ilit & and economic feasi!ilit . T *perational feasi!ilit measures how well the proposed information s stem will work. @ill the users like the new s stemJ @ill the use itJ @ill it meet their reIuirementsJ @ill it cause an changes in their work environmentJ Is it secureJ T .chedule feasi!ilit measures whether the esta!lished deadlines for the proAect are reasona!le. If a deadline is not reasona!le& the proAect leader might make a new schedule. If a deadline cannot !e e(tended& then the scope of the proAect might !e reduced to meet the mandator deadline. T 1echnical feasi!ilit measures whether the compan has or can o!tain the hardware& software& and people needed to deliver and then support the proposed information s stem. Lor most s stem proAects& hardware& software& and people t picall are availa!le to support an information s stem. 1he challenge is o!taining funds to pa for these resources. ;conomic feasi!ilit addresses funding. T ;conomic feasi!ilit & also called cost7!enefit feasi!ilit & measures whether the lifetime !enefits of the proposed information s stem will !e greater than its lifetime costs. # s stems anal st uses man financial techniIues& such as return on investment $D*I% and pa !ack anal sis& to perform the cost7!enefit anal sis. "+3+. Chapter 1": Information . stem )evelopment Question ;. #" Eist and e(plain the techniIues used to gather data and information. Correct #nswer: )uring s stem development& mem!ers of the proAect team gather data and information. 1he need accurate and timel data and information for man reasons. 1he must keep a proAect on schedule& evaluate feasi!ilit & and !e sure the s stem meets reIuirements. . stems anal sts and other I1 professionals use several techniIues to gather data and information. 1he review documentation& o!serve& send Iuestionnaires& interview& conduct AointHapplication design sessions& and do research. T Deview )ocumentation 9 6 reviewing documentation such as a compan :s organi=ation chart& memos& and meeting minutes& s stems anal sts learn a!out the histor of a proAect. )ocumentation also provides information a!out the compan such as its operations& weaknesses& and strengths. T *!serve 9 *!serving people helps s stems anal sts understand e(actl how the perform a task. Eikewise& o!serving a machine allows ou to see how it works. T .urve 9 1o o!tain data and information from a large num!er of people& s stems anal sts distri!ute surve s. T Interview 9 1he interview is the most important data and information gathering techniIue for the s stems anal st. It allows the s stems anal st to clarif responses and pro!e for faceHtoHface feed!ack.

T G#) .essions 9 Instead of a single oneHonHone interview& anal sts often use AointHapplication design sessions to gather data and information. GointHapplication design $G#)% sessions are a series of length & structured& group meetings in which users and I1 professionals work together to design or develop an application. T Desearch 9 ?ewspapers& computer maga=ines& reference !ooks& trade shows& the @e!& vendors& and consultants are e(cellent sources of information. 1hese sources can provide the s stems anal st with information such as the latest hardware and software products and e(planations of new processes and procedures. In addition& s stems anal sts often collect @e! site statistics such as the num!er of visitors& most visited @e! pages& etc.& and evaluate these statistics as part of their research. "+3,. Chapter 1": Information . stem )evelopment Question ;. #' )ifferentiate !etween custom and packaged software. Correct #nswer: 4ackaged software is massHproduced& cop righted& prewritten software availa!le for purchase. 4ackaged software is availa!le for different t pes of computers. 1hese applications include word processing& spreadsheet& note taking& data!ase& document management& desktop pu!lishing& paint7image editing& @e! page authoring& personal finance& legal& ta( preparation& educational7reference& eHmail& and @e! !rowser software. 8endors offer two t pes of packaged software: hori=ontal and vertical. Bori=ontal market software meets the needs of man different t pes of companies. If a compan has a uniIue wa of accomplishing activities& then it also ma reIuire vertical market software. 8ertical market software specificall is designed for a particular !usiness or industr . ;(amples of companies that use vertical market software include !anks& schools& hospitals& real estate offices& li!raries& and insurance companies. ;ach of these industries has uniIue information processing reIuirements. Bori=ontal market software tends to !e more widel availa!le and less e(pensive than vertical market software. Cou can search for vertical and hori=ontal market software on the @e!. *ther sources include computer maga=ines& trade shows& and trade pu!lications. # trade pu!lication is a maga=ine written for a specific !usiness or industr . .oftware for these industries often is advertised in trade pu!lications. Instead of !u ing packaged software& some companies write their own applications using programming languages such as CFF& C#& L#& Gava& Gava.cript& and 8isual 6asic. #pplication software developed ! the user or at the user:s reIuest is called custom software. 1he main advantage of custom software is that it matches the compan :s reIuirements e(actl . 1he disadvantages usuall are that it is more e(pensive and takes longer to design and implement than packaged software. "+3-. Chapter 1": Information . stem )evelopment Question ;. #+ )iscuss the steps involved in acIuiring hardware and software& including definitions of DLQ& DL4& and DLI.

Correct #nswer: 1he first step in acIuiring the necessar hardware and software is to identif all the hardware and software reIuirements of the new or modified s stem. 1o do this& the s stems anal sts use a variet of research techniIues. 1he talk with other s stems anal sts& visit vendors: stores& and search the @e!. Man trade Aournals& newspapers& and maga=ines provide some or all of their printed content as eH=ines. #n eH=ine& or electronic maga=ine& is a pu!lication availa!le on the @e!. #fter the s stems anal st defines the technical reIuirements& the ne(t step is to summari=e these reIuirements for potential vendors. 1he s stems anal st can use three !asic t pes of documents for this purpose: an DLQ& an DL4& or an DLI. # reIuest for Iuotation $DLQ% identifies the reIuired product$s%. @ith an DLQ& the vendor Iuotes a price for the listed product$s%. @ith a reIuest for proposal $DL4%& the vendor selects the product$s% that meets specified reIuirements and then Iuotes the price$s%. .oftware is availa!le that assists with the creation of a professional DL4. Gust as the depth of an information s stem varies& so does the length of an DLQ or DL4. .ome can !e as short as a couple of pages. *thers consist of more than one hundred pages. Instead of an DLQ or DL4& some companies prefer to use a reIuest for information. # reIuest for information $DLI% is a less formal method that uses a standard form to reIuest information a!out a product or service. "+3/. Chapter 1": Information . stem )evelopment Question ;. #, @hat is a protot peJ Bow is one usedJ Correct #nswer: Man s stems anal sts toda use protot pes during detailed design. # protot pe is a working model of the proposed s stem. 1he s stems anal st actuall !uilds a functional form of the solution during design. 1he main advantage of a protot pe is users can work with the s stem !efore it is completed 9 to make sure it meets their needs. #s soon as users approve a protot pe& s stems anal sts can have a solution implemented more Iuickl than without a protot pe. .ome s stems anal sts use protot ping during the design phase. *thers !egin earlier in the s stem development life c cle 9 during anal sis or even planning. # common pro!lem with protot pes is the have inadeIuate documentation& or worse& none at all. #nother draw!ack is that users tend to em!race the protot pe as a final s stem& which ma not !e the result of an e(tensive anal sis. 4rotot ping can !e an effective tool if the development team and the users discipline themselves to follow all s stem development activities. 4rotot ping should not eliminate or replace activitiesK rather& it should improve the Iualit of these activities. "+30. Chapter 1": Information . stem )evelopment Question ;. #Eist the capa!ilities included in an integrated case product. Correct #nswer: Integrated case products& sometimes called IHC#.; or a C#.; work!ench& include the following capa!ilities: T 4roAect Depositor 9 .tores diagrams& specifications& descriptions& programs& and an other delivera!le generated during the s stem development c cle.

T >raphics 9 ;na!les the drawing of diagrams& such as )L)s and ;D)s. T 4rotot ping 9 Creates models of the proposed s stem. T Qualit #ssurance 9 #nal =es delivera!les& such as graphs and the data dictionar & for accurac . T Code >enerator 9 Creates actual computer programs from design specifications. T Bousekeeping 9 ;sta!lishes user accounts and provides !ackup and recover functions. "+32. Chapter 1": Information . stem )evelopment Question C# #1 Critical Thinking Questions Case 12-1 Cou have taken a temporar position as an I1 consultant for a large firm with a variet of data!ase solutions that ou and our team are working to consolidate into one enterpriseHwide solution. Cou are currentl in the process of gathering information a!out where things stand with each of the individual data!ase solutions. *ne of the functions of the data!ase solutions is to register users for a maAor conference sponsored ! the firm. 1he managers are looking to minimi=e transition costs and implement a new single solution ver Iuickl & and the are willing to take the risk of the registration s stem possi!l not working when the conference registrations !egin. @hat conversion t pe is a good match for this set of circumstances and attitudesJ a. parallel c. phased !. direct d. pilot

Correct #nswer: !. "+13. Chapter 1": Information . stem )evelopment Question C# #" Critical Thinking Questions Case 12-1 Cou have taken a temporar position as an I1 consultant for a large firm with a variet of data!ase solutions that ou and our team are working to consolidate into one enterpriseHwide solution. Cou are currentl in the process of gathering information a!out where things stand with each of the individual data!ase solutions. 1he CI* has weighed in on the situation and has decided that the risks associated with conversion are too great if there is a chance that the registration s stem will not work for registering users for the conference. Instead& she is willing to a!sor! the cost of running the new s stem in tandem with the old one. @hat conversion t pe is a good match for this approachJ a. parallel !. direct

c. phased

d. pilot

Correct #nswer: a. "+11. Chapter 1": Information . stem )evelopment Question C# #' Critical Thinking Questions Case 12-2 In our work in the I1 department& ou are charged with asking the difficult Iuestions a!out the feasi!ilit of new s stems as the are !eing developed. @hich of the following is not a Iuestion of operational feasi!ilit J a. !. c. d. @ill @ill @ill @hat the users like the new s stemJ the new s stem cause an changes in the work environmentJ the new s stem meet the reIuirements of usersJ is the return on investment of the new s stemJ

Correct #nswer: d. "+1". Chapter 1": Information . stem )evelopment Question C# #+ Critical Thinking Questions Case 12-2 In our work in the I1 department& ou are charged with asking the difficult Iuestions a!out the feasi!ilit of new s stems as the are !eing developed. Mnowing that ou are an e(pert on feasi!ilit assessment& a colleague has come to ou for advice on an issue of schedule feasi!ilit . Bis proAect deadline has !een adAusted twice !efore and cannot !e e(tended again. @hat is an option for himJ a. !. c. d. Creating a new schedule Deducing the proAect scope Increasing the proAect creep 4erforming a pa !ack anal sis

Correct #nswer: !. "+1'. Chapter 1': 4rogramming Eanguages and 4rogram )evelopment Questi # computer ____ is a series of instructions that directs a computer to

perform tasks. *a. program !. development c. instructional set d. e(ecution "+1+. Chapter 1': 4rogramming Eanguages and 4rogram )evelopment Ques " # computer ____ writes and modifies computer programs. a. assem!ler *!. developer c. anal st d. manager "+1,. Chapter 1': 4rogramming Eanguages and 4rogram )evelopment Ques ' 1o convert an assem!l language source program into machine language& programmers use a program called a$n% ____. a. manager !. converter *c. assem!ler d. compiler "+1-. Chapter 1': 4rogramming Eanguages and 4rogram )evelopment Ques + In a$n% ____& the programmer writes instructions that tell the computer what to accomplish and how to do it. a. 1>E !. ">E *c. '>E d. +>E "+1/. Chapter 1': 4rogramming Eanguages and 4rogram )evelopment Ques , 1he machine language version that results from compiling a '>E is called the ____. a. dead code or dead program !. source code or source program c. live code or live program *d. o!Aect code or o!Aect program "+10. Chapter 1': 4rogramming Eanguages and 4rogram )evelopment Ques #n advantage of an interpreter is that ____. *a. when it finds errors& it displa s feed!ack immediatel !. interpreted programs run faster than compiled programs c. an interpreter produces an o!Aect program d. all of the a!ove

"+12. Chapter 1': 4rogramming Eanguages and 4rogram )evelopment Ques / ?aval officer ____& a pioneer in computer programming& was a prime developer of C*6*E. *a. >race Bopper !. Gohn Memen c. )ennis Ditchie d. 6Aarne .roustrup "+"3. Chapter 1': 4rogramming Eanguages and 4rogram )evelopment Ques 0 ____& which is a programming language designed for !usiness applications& evolved out of a Aoint effort !etween the 5nited .tates government& !usinesses& and maAor universities. a. 5ni( *!. C*6*E c. 4erl d. 1cl "+"1. Chapter 1': 4rogramming Eanguages and 4rogram )evelopment Ques 2 4rogrammers use a$n% ____ language to implement o!AectHoriented design. a. M)4 !. #.4 c. E)4 *d. **4 "+"". Chapter 1': 4rogramming Eanguages and 4rogram )evelopment Ques13 ____ is a set of technologies ! .un Micros stems that allows programmers to develop and deplo @e! applications for a compan . a. GI1 !. Gava.cript *c. Gava ;; d. Gava6uilder "+"'. Chapter 1': 4rogramming Eanguages and 4rogram )evelopment Ques11 Gava uses a$n% ____ compiler to convert its ! tecode into machineH dependent code. *a. GI1 !. D4> c. 84; d. ?;1 "+"+. Chapter 1': 4rogramming Eanguages and 4rogram )evelopment Ques1" ____ is a set of technologies from Microsoft that allows almost an t pe of program to run on the Internet or an internal !usiness network. a. .GI1 !. .D4>

*c. .?;1 d. .84; "+",. Chapter 1': 4rogramming Eanguages and 4rogram )evelopment Ques1' # .?;1Hcompati!le language compiles the program source code into ____. a. Gava !. Gava.cript c. 4erl *d. M.IE "+"-. Chapter 1': 4rogramming Eanguages and 4rogram )evelopment Ques1+ ____ is an o!AectHoriented programming language that is an e(tension of the C programming language. a. CF !. CH *c. CFF d. CV "+"/. Chapter 1': 4rogramming Eanguages and 4rogram )evelopment Ques1, ____ is an o!AectHoriented language !ased on CFF and has !een accepted as a standard for @e! applications and <MEH!ased @e! services. a. CF !. CH c. CV *d. C# "+"0. Chapter 1': 4rogramming Eanguages and 4rogram )evelopment Ques1____ is a programming language introduced with 8isual .tudio "313. a. Gava *!. L# c. CFF d. LFF "+"2. Chapter 1': 4rogramming Eanguages and 4rogram )evelopment Ques1/ ____ is a special formatting language that programmers use to format documents for displa on the @e!. a. Gava !. Gava.cript *c. B1ME d. #ll of the a!ove "+'3. Chapter 1': 4rogramming Eanguages and 4rogram )evelopment Ques10 B1ME uses ____& which are codes that specif links to other documents and indicate how a @e! page is displa ed when viewed on the @e!.

a. links !. icons c. ke s *d. tags "+'1. Chapter 1': 4rogramming Eanguages and 4rogram )evelopment Ques12 ____ is a markup language that ena!les @e! sites to !e displa ed more easil on micro!rowsers in smart phones and other mo!ile devices. *a. <B1ME !. C.. c. D.. d. )M< "+'". Chapter 1': 4rogramming Eanguages and 4rogram )evelopment Ques"3 *ne application of <ME is the ____ specification& often used ! news @e! sites to pu!lish headlines and stories. *a. D.. ".3 !. )B1ME 1.3 c. )M< 1." d. C.. '.3 "+''. Chapter 1': 4rogramming Eanguages and 4rogram )evelopment Ques"1 @ireless devices use a su!set of <ME& called ____& which allows @e! page developers to design pages specificall for micro!rowsers. a. @<E *!. @ME c. M<E d. MME "+'+. Chapter 1': 4rogramming Eanguages and 4rogram )evelopment Ques"" ____ is an increasingl popular format for sharing data that allows @e! page developers to create customi=ed tags& as well as use predefined tags. *a. <ME !. De(( c. )B1ME d. 1cl "+',. Chapter 1': 4rogramming Eanguages and 4rogram )evelopment Ques"' #n image ____ is a graphical image that points to one or more @e! addresses. *a. map !. pointer c. glossar d. inde(

"+'-. Chapter 1': 4rogramming Eanguages and 4rogram )evelopment Ques"+ # ____ form collects data from visitors to a @e! site& who fill in !lank fields and then click a !utton that sends the information. a. scripting *!. processing c. directing d. mapping "+'/. Chapter 1': 4rogramming Eanguages and 4rogram )evelopment Ques", #$n% ____ language is an interpreted language that t picall is eas to learn and use. a. formatting !. inde(ing *c. scripting d. mapping "+'0. Chapter 1': 4rogramming Eanguages and 4rogram )evelopment Ques"____ is an interpreted scripting language that allows a programmer to add d namic content and interactive elements to a @e! page. a. 5ni( !. B1ME c. C*6*E *d. Gava.cript "+'2. Chapter 1': 4rogramming Eanguages and 4rogram )evelopment Ques"/ ____ is an interpreted scripting language that has a companion program called 1ool Mit. a. De(( !. #ctive< *c. 1cl d. 4erl "++3. Chapter 1': 4rogramming Eanguages and 4rogram )evelopment Ques"0 ____ originall was developed at ?#.#:s Get 4ropulsion Ea!orator as a procedural scripting language similar to C and CFF. a. <ME !. De(( c. 1cl *d. 4erl "++1. Chapter 1': 4rogramming Eanguages and 4rogram )evelopment Ques"2 Gava.cript is a$n% ____& which means an one can use it without purchasing a license. *a. open language

!. machineHdependent language c. closed language d. machineHindependent language "++". Chapter 1': 4rogramming Eanguages and 4rogram )evelopment Ques'3 1 picall & @e! pages created with )B1ME are ____ to user interaction. a. less animated and responsive !. less animated !ut more responsive c. more animated !ut less responsive *d. more animated and responsive "++'. Chapter 1': 4rogramming Eanguages and 4rogram )evelopment Ques'1 ____ is a su!set of the 8isual 6asic language that allows programmers to add intelligence and interactivit to @e! pages. *a. 86.cript !. #ctive< c. De(( d. 4erl "+++. Chapter 1': 4rogramming Eanguages and 4rogram )evelopment Ques'" ____ contain the formats for how a particular o!Aect should displa in a @e! !rowser. *a. Cascading st le sheets $C..% !. Deport program generators $D4>% c. )ocument o!Aect models $)*M% d. Common gatewa interfaces $C>I% "++,. Chapter 1': 4rogramming Eanguages and 4rogram )evelopment Ques'' ____ is a t pe of B1ME that allows developers to include more graphical interest and interactivit in a @e! page& without the @e! page accessing the @e! server. a. Gava.cript *!. )B1ME c. 1cl d. De(( "++-. Chapter 1': 4rogramming Eanguages and 4rogram )evelopment Ques'+ ) namic B1ME uses the ____& which defines ever item on a @e! page as an o!Aect. a. De(( !. <ME st le set *c. )*M d. )B1ME st le set "++/. Chapter 1': 4rogramming Eanguages and 4rogram )evelopment Ques',

) namic B1ME uses a$n% ____& which contains descriptions of a document:s characteristics. a. e(tensi!le set !. )M< c. D.. *d. st le sheet "++0. Chapter 1': 4rogramming Eanguages and 4rogram )evelopment Ques'Man developers use @e! page ____ software to create sophisticated @e! pages that include graphical images& video& audio& animation& and other special effects. a. tool !. e(ecution *c. authoring d. interactive "++2. Chapter 1': 4rogramming Eanguages and 4rogram )evelopment Ques'/ ____& from #do!e . stems& is a multimedia authoring program with features that make it well suited for developing electronic presentations& optical discs for education and entertainment& simulations& programs for kiosks& and @e! applications. a. 4roducer !. 1ool6ook *c. )irector d. #uthorware "+,3. Chapter 1': 4rogramming Eanguages and 4rogram )evelopment Ques'0 ____& from #do!e . stems& is a popular multimedia authoring program with powerful features that allow developers to create highl interactive multimedia applications. a. 4roducer !. 1ool6ook *c. )irector d. #uthorware "+,1. Chapter 1': 4rogramming Eanguages and 4rogram )evelopment Ques'2 ____ authoring software allows developers to com!ine te(t& graphics& animation& audio& and video into an interactive presentation. *a. Multimedia !. >raphical c. 8ideo d. #nimation "+,". Chapter 1': 4rogramming Eanguages and 4rogram )evelopment Ques+3 4rogram ____ consists of a series of steps programmers use to !uild computer programs.

a. management *!. development c. application d. e(ecution "+,'. Chapter 1': 4rogramming Eanguages and 4rogram )evelopment Ques+1 In seIuence& the program development life c cle consists of si( steps: ____. a. validate design& test solution& design solution& implement design& anal =e reIuirements& and document solution !. implement design& document solution& test solution& validate design& design solution& and anal =e reIuirements *c. anal =e reIuirements& design solution& validate design& implement design& test solution& and document solution d. test solution& anal =e reIuirements& document solution& implement design& validate design& and design solution "+,+. Chapter 1': 4rogramming Eanguages and 4rogram )evelopment Ques+" @hen programmers correct errors or add enhancements to an e(isting program the are said to !e ____ the program. a. e(ecuting *!. maintaining c. coding d. validating "+,,. Chapter 1': 4rogramming Eanguages and 4rogram )evelopment Ques+' 1he ____ step of program development consists of three maAor tasks: $1% review the reIuirements& $"% meet with the s stems anal sts and users& and $'% identif input& output& processing& and data components. *a. #nal =e DeIuirements !. )esign .olution c. 1est .olution d. Implement .olution "+,-. Chapter 1': 4rogramming Eanguages and 4rogram )evelopment Ques++ If the scope of a programming proAect is large& a programming ____ that consists of a group of programmers ma develop the programs. a. cluster !. aggregate *c. team d. unit "+,/. Chapter 1': 4rogramming Eanguages and 4rogram )evelopment Ques+, #$n% ____ chart identifies a program:s inputs& its outputs& and the processing reIuired to transform the inputs into outputs.

a. structured *!. I4* c. topHdown d. routine "+,0. Chapter 1': 4rogramming Eanguages and 4rogram )evelopment Ques+#$n% ____& also called program logic& is a graphical or written description of the stepH! Hstep procedures to solve the pro!lem. a. o!Aect model !. st le sheet *c. solution algorithm d. source code "+,2. Chapter 1': 4rogramming Eanguages and 4rogram )evelopment Ques+/ In ____ design& a programmer t picall !egins with a general design and moves toward a more detailed design. a. routine !. decomposed c. moduleH!ased *d. structured "+-3. Chapter 1': 4rogramming Eanguages and 4rogram )evelopment Ques+0 1he first step in topHdown design is to identif the maAor function of a program& sometimes called the ____ routine. *a. main !. primar c. !aseline d. hierarchical "+-1. Chapter 1': 4rogramming Eanguages and 4rogram )evelopment Ques+2 In topHdown design& after identif ing the main routine the programmer decomposes $!reaks down% the main routine into smaller sections& called ____. a. clusters *!. modules c. links d. sources "+-". Chapter 1': 4rogramming Eanguages and 4rogram )evelopment Ques,3 In structured design& programmers use a ____ chart to show program modules graphicall . a. geometr !. source *c. structure d. solution

"+-'. Chapter 1': 4rogramming Eanguages and 4rogram )evelopment Ques,1 In structured design& the programmers decompose the main routine into ____. a. !its !. !ugs c. macros *d. modules "+-+. Chapter 1': 4rogramming Eanguages and 4rogram )evelopment Ques," @ith ____ design& a programmer packages the data and the program $or procedure% into a single unit& an o!Aect. *a. ** !. constructed c. aggregate d. packaged "+-,. Chapter 1': 4rogramming Eanguages and 4rogram )evelopment Ques,' #$n% ____ depicts the logical order of program instructions. a. aggregate *!. construct c. analog d. inde( "+--. Chapter 1': 4rogramming Eanguages and 4rogram )evelopment Ques,+ In o!AectHoriented $**% design& the concept of packaging data and procedures into a single o!Aect is called ____. a. validation *!. encapsulation c. verification d. consolidation "+-/. Chapter 1': 4rogramming Eanguages and 4rogram )evelopment Ques,, # ____ shows one or more actions following each other in order. *a. seIuence control structure !. selection control structure c. repetition control structure d. compliance control structure "+-0. Chapter 1': 4rogramming Eanguages and 4rogram )evelopment Ques,nar001-1.jpg # ____& which is illustrated in the accompan ing figure& tells the program which action to take& !ased on a certain condition. a. seIuence control structure

*!. selection control structure c. repetition control structure d. compliance control structure "+-2. Chapter 1': 4rogramming Eanguages and 4rogram )evelopment Ques,/ nar001-1.jpg @hen a program evaluates a condition in a$n% ____& which is illustrated in the accompan ing figure& it ields one of two possi!ilities: true or false. *a. ifHthenHelse control structure !. case control structure c. doHwhile control structure d. doHuntil control structure "+/3. Chapter 1': 4rogramming Eanguages and 4rogram )evelopment Ques,0 nar001-1.jpg 5nlike the control structure illustrated in the accompan ing figure& with the ____ a condition can ield one of three or more possi!ilities. a. ifHthenHelse control structure *!. case control structure c. doHwhile control structure d. doHuntil control structure "+/1. Chapter 1': 4rogramming Eanguages and 4rogram )evelopment Ques,2 1he ____ ena!les a program to perform one or more actions repeatedl as a loop as long as a certain condition is met. a. seIuence control structure !. selection control structure *c. repetition control structure d. compliance control structure "+/". Chapter 1': 4rogramming Eanguages and 4rogram )evelopment Ques-3 #$n% ____ tests a condition at the !eginning of the loop and repeats one or more times as long as the condition is true. a. ifHthenHelse control structure !. case control structure *c. doHwhile control structure d. doHuntil control structure "+/'. Chapter 1': 4rogramming Eanguages and 4rogram )evelopment Ques-1 1he ____ tests a condition at the end of the loop and continues looping until the condition is true 9 and then stops. a. ifHthenHelse control structure !. case control structure

c. doHwhile control structure *d. doHuntil control structure "+/+. Chapter 1': 4rogramming Eanguages and 4rogram )evelopment Ques-" nar002-1.jpg # ____& such as that shown in the accompan ing figure& graphicall shows the logic in a solution algorithm. *a. flowchart !. case control structure c. comment structure d. protot pe "+/,. Chapter 1': 4rogramming Eanguages and 4rogram )evelopment Ques-' nar002-1.jpg In a chart such as the one shown in the accompan ing figure& a dotted line connects a$n% ____ s m!ol& which e(plains or clarifies the logic in a solution algorithm. a. pseudo *!. annotation c. case d. ifHthen "+/-. Chapter 1': 4rogramming Eanguages and 4rogram )evelopment Ques-+ nar002-1.jpg 1oda & programmers use commercial ____ software to develop charts such as the one shown in the accompan ing figure. a. doHwhile control !. ifHthenHelse control *c. flowcharting d. case control "+//. Chapter 1': 4rogramming Eanguages and 4rogram )evelopment Ques-, nar002-1.jpg *nce programmers develop the solution algorithm using a program flowchart $as shown in the accompan ing figure% or pseudocode& the should ____& or check& the program design for accurac . a. authenticate !. encapsulate *c. validate d. consolidate "+/0. Chapter 1': 4rogramming Eanguages and 4rogram )evelopment Ques-____ uses a condensed form of ;nglish to conve program logic.

a. .tructured ;nglish !. +>E c. ;ncapsulated ;nglish *d. 4seudocode "+/2. Chapter 1': 4rogramming Eanguages and 4rogram )evelopment Ques-/ @ith pseudocode& the !eginning and ending of a module start at the ____ margin& and actions within the module are indented. a. top !. !ottom c. right *d. left "+03. Chapter 1': 4rogramming Eanguages and 4rogram )evelopment Ques-0 @hen programmers do a$n% ____ check& the use test data to step through a program:s logic. a. test !. production *c. desk d. implementation "+01. Chapter 1': 4rogramming Eanguages and 4rogram )evelopment Ques-2 ____ data is sample data that mimics real data a program will process once it is in production. a. .ample !. Manufactured *c. 1est d. #nalogous "+0". Chapter 1': 4rogramming Eanguages and 4rogram )evelopment Ques/3 ____ of the program design includes writing the code that translates the design into a program and& if necessar & creating the user interface. a. ;(ecution !. . nthesis c. Manufacture *d. Implementation "+0'. Chapter 1': 4rogramming Eanguages and 4rogram )evelopment Ques/1 ____ a program involves translating the solution algorithm into a programming language $usuall on paper% and then t ping the programming language code into the computer. *a. Coding !. Implementing c. Deporting

d. . nthesi=ing "+0+. Chapter 1': 4rogramming Eanguages and 4rogram )evelopment Ques/" # programming language:s ____ is the set of grammar and rules that specifies how to write instructions for a solution algorithm. a. s nthesis *!. s nta( c. comment set d. command set "+0,. Chapter 1': 4rogramming Eanguages and 4rogram )evelopment Ques/' # program has its own documentation& called ____. a. macros *!. comments c. reports d. !ugs "+0-. Chapter 1': 4rogramming Eanguages and 4rogram )evelopment Ques/+ ____ is a strateg that proposes that programmers should !egin coding and testing solutions as soon as reIuirements are defined. a. <ME !. <.E1 *c. <4 d. <E1 "+0/. Chapter 1': 4rogramming Eanguages and 4rogram )evelopment Ques/, . nta( errors will !e caused ! all of the following ;<C;41 ____. a. misspelling a command !. leaving out reIuired punctuation c. t ping command words out of order *d. using the wrong control structure "+00. Chapter 1': 4rogramming Eanguages and 4rogram )evelopment Ques/*ne purpose of using test data is to tr to cause a ____& which is an error that causes a program to stop running. *a. runHtime error !. s nta( error c. oneHtime error d. logic error "+02. Chapter 1': 4rogramming Eanguages and 4rogram )evelopment Ques// 1he process of locating and correcting s nta( and logic errors in a program is known as ____ the program. *a. de!ugging

!. rerunning c. deduping d. recoding "+23. Chapter 1': 4rogramming Eanguages and 4rogram )evelopment Ques/0 #$n% ____ utilit assists programmers with identif ing s nta( errors and finding logic errors in a program. a. logic *!. de!ug c. s nta( d. anal sis "+21. Chapter 1': 4rogramming Eanguages and 4rogram )evelopment Ques/2 #$n% ____ is a program that has most or all of its features and functionalit implemented. a. alpha *!. !eta c. contra d. gamma "+2". Chapter 1': 4rogramming Eanguages and 4rogram )evelopment Ques03 )ead code is ____. a. the program instructions that will !e converted to machine language !. an program instructions that a program e(ecutes c. the program instructions that have !een converted to machine language *d. an program instructions that a program never e(ecutes "+2'. Chapter 1': 4rogramming Eanguages and 4rogram )evelopment Ques01 # machineHdependent language can run on man different t pes of computers and operating s stems. a. 1rue *!. Lalse "+2+. Chapter 1': 4rogramming Eanguages and 4rogram )evelopment Ques0" Coding in a$n% machine language is tedious and time consuming. *a. 1rue !. Lalse "+2,. Chapter 1': 4rogramming Eanguages and 4rogram )evelopment Ques0' # computer can e(ecute an assem!l source program. a. 1rue *!. Lalse

"+2-. Chapter 1': 4rogramming Eanguages and 4rogram )evelopment Ques0+ Lor 1>Es& programmers t picall use either a compiler or an interpreter to translate the source program into machine language instructions. a. 1rue *!. Lalse "+2/. Chapter 1': 4rogramming Eanguages and 4rogram )evelopment Ques0, #$n% compiler reads a code statement& converts it into one or more machine language instructions& and then e(ecutes those machine language instructions !efore moving to the ne(t code statement. a. 1rue *!. Lalse "+20. Chapter 1': 4rogramming Eanguages and 4rogram )evelopment Ques0#$n% interpreter is a separate program that converts an entire source program into machine language !efore e(ecuting it. a. 1rue *!. Lalse "+22. Chapter 1': 4rogramming Eanguages and 4rogram )evelopment Ques0/ @ith compiled programs& an interpreter must translate the source program to machine language each time the program e(ecutes. a. 1rue *!. Lalse ",33. Chapter 1': 4rogramming Eanguages and 4rogram )evelopment Ques00 Bundreds of procedural languages e(ist. *a. 1rue !. Lalse ",31. Chapter 1': 4rogramming Eanguages and 4rogram )evelopment Ques02 M.IE is an open source& advanced development environment that works with a variet of programs including Gava and CFF. a. 1rue *!. Lalse ",3". Chapter 1': 4rogramming Eanguages and 4rogram )evelopment Ques23 8isual .tudio is MicrosoftQs suite of program development tools that assists programmers in !uilding programs for @indows& @indows Mo!ile& or operating s stems that support .?;1. *a. 1rue

!. Lalse ",3'. Chapter 1': 4rogramming Eanguages and 4rogram )evelopment Ques21 Modified Multiple Choice Man programming languages include a$n% ____. a. !. c. d. e(ecutor reporter interpreter compiler

",3+. Chapter 1': 4rogramming Eanguages and 4rogram )evelopment Ques2" Modified Multiple Choice In an o!AectHoriented programming language& an o!Aect is an item that can contain ____. a. !. c. d. data procedures that manipulate data procedures that read data st le sheets

",3,. Chapter 1': 4rogramming Eanguages and 4rogram )evelopment Ques2' Modified Multiple Choice Macros allow users to automate ____ tasks in application software. a. !. c. d. routine aggregate repetitive difficult

",3-. Chapter 1': 4rogramming Eanguages and 4rogram )evelopment Ques2+ Modified Multiple Choice 4opular scripting languages include ____. a. !. c. d. D4> 4erl Gava.cript 86.cript

",3/. Chapter 1': 4rogramming Eanguages and 4rogram )evelopment Ques2, Modified Multiple Choice ) namic B1ME works ! using ____.

a. the document o!Aect model !. <ME c. st le sheets

d. scripting languages ",30. Chapter 1': 4rogramming Eanguages and 4rogram )evelopment Ques2Modified Multiple Choice Man developers use multimedia authoring software for ____. a. !. c. d. C61 @61 161 #61

",32. Chapter 1': 4rogramming Eanguages and 4rogram )evelopment Ques2/ Modified Multiple Choice 6 following the steps in the program development c cle& programmers create programs that are ____. a. !. c. d. technical maintaina!le correct anal tical

",13. Chapter 1': 4rogramming Eanguages and 4rogram )evelopment Ques20 Modified Multiple Choice Man programmers use an I4* chart during the ____ step of program development. a. !. c. d. )esign .olution #nal =e DeIuirements 8alidate )esign Implement )esign

",11. Chapter 1': 4rogramming Eanguages and 4rogram )evelopment Ques22 Modified Multiple Choice @hich of the following is a !asic categor a. !. c. d. structural diagrams e(treme diagrams !ehavioral diagrams logical diagrams of diagrams in the 5MEJ

",1". Chapter 1': 4rogramming Eanguages and 4rogram )evelopment Que133 Modified Multiple Choice ;(treme programming essentiall eliminates the ____ step of the traditional program development c cle. a. )esign .olution

!. #nal =e DeIuirements c. 8alidate )esign d. Implement )esign ",1'. Chapter 1': 4rogramming Eanguages and 4rogram )evelopment Que131 # lowHlevel language is a programming language that is machine independent. a. 1rue *!. Lalse ",1+. Chapter 1': 4rogramming Eanguages and 4rogram )evelopment Que13" @ith a lowHlevel language& each language instruction t picall eIuates to multiple machine language instructions. a. 1rue *!. Lalse ",1,. Chapter 1': 4rogramming Eanguages and 4rogram )evelopment Que13' C is a powerful programming language that reIuires professional programming skills. *a. 1rue !. Lalse ",1-. Chapter 1': 4rogramming Eanguages and 4rogram )evelopment Que13+ nar004-1.jpg #s shown in the accompan ing figure& 1cl primaril with the 5?I< operating s stem. a. 1rue *!. Lalse ",1/. Chapter 1': 4rogramming Eanguages and 4rogram )evelopment Que13, #n eventHdriven program checks for and responds to events. *a. 1rue !. Lalse ",10. Chapter 1': 4rogramming Eanguages and 4rogram )evelopment Que13# AustHinHtime $GI1% compiler converts Gava source code into machine code& and a Gava interpreter e(ecutes the machine code& called ! tecode& !ecause the operating s stem cannot e(ecute it. a. 1rue *!. Lalse ",12. Chapter 1': 4rogramming Eanguages and 4rogram )evelopment Que13/ is used most often

6ecause CFF is an outgrowth of the C programming language& a programmer needs C programming e(perience to !e a successful CFF programmer. a. 1rue *!. Lalse ","3. Chapter 1': 4rogramming Eanguages and 4rogram )evelopment Que130 # functional language is a programming language whose natural programming structure is useful in mathematical programs. *a. 1rue !. Lalse ","1. Chapter 1': 4rogramming Eanguages and 4rogram )evelopment Que132 1he final step in !uilding a 8isual 6asic program is to design the graphical user interface. a. 1rue *!. Lalse ","". Chapter 1': 4rogramming Eanguages and 4rogram )evelopment Que113 # visual programming language provides a graphical interface called a visual programming environment that allows developers to drag and drop o!Aects to !uild programs. *a. 1rue !. Lalse ","'. Chapter 1': 4rogramming Eanguages and 4rogram )evelopment Que111 In terms of comple(it & 4ower6uilder is much simpler than )elphi. a. 1rue *!. Lalse ","+. Chapter 1': 4rogramming Eanguages and 4rogram )evelopment Que11" ?onprocedural languages are more difficult to use than procedural languages. a. 1rue *!. Lalse ",",. Chapter 1': 4rogramming Eanguages and 4rogram )evelopment Que11' nar00!-1.jpg *ne popular '>E is the language shown in the accompan ing figure. a. 1rue *!. Lalse

","-. Chapter 1': 4rogramming Eanguages and 4rogram )evelopment Que11+ 4owerful fourthHgeneration languages allow data!ase administrators to define a data!ase and its structure. *a. 1rue !. Lalse ","/. Chapter 1': 4rogramming Eanguages and 4rogram )evelopment Que11, @hen using an application generator& the developer $a programmer or user% works with menuHdriven tools and graphical user interfaces to define the desired specifications. *a. 1rue !. Lalse ","0. Chapter 1': 4rogramming Eanguages and 4rogram )evelopment Que11Macros usuall are created in one of two wa s: ! recording or writing. *a. 1rue !. Lalse ","2. Chapter 1': 4rogramming Eanguages and 4rogram )evelopment Que11/ # macro recorder is similar to a movie camera !ecause !oth record all actions until turned off. *a. 1rue !. Lalse ",'3. Chapter 1': 4rogramming Eanguages and 4rogram )evelopment Que110 B1ME code can !e written using an te(t editor& such as ?otepad. *a. 1rue !. Lalse ",'1. Chapter 1': 4rogramming Eanguages and 4rogram )evelopment Que112 B1ME and <ME are programming languages. a. 1rue *!. Lalse ",'". Chapter 1': 4rogramming Eanguages and 4rogram )evelopment Que1"3 <ME com!ines the @e! page content with its format& preventing a @e! !rowser from displa ing the contents of a @e! page in a form appropriate for the displa device. a. 1rue *!. Lalse ",''. Chapter 1': 4rogramming Eanguages and 4rogram )evelopment Que1"1

Man smart phones and other mo!ile devices use <ME as their markup language. a. 1rue *!. Lalse ",'+. Chapter 1': 4rogramming Eanguages and 4rogram )evelopment Que1"" .cripts& applets& servlets& and #ctive< controls are e(ecuted ! the operating s stem. a. 1rue *!. Lalse ",',. Chapter 1': 4rogramming Eanguages and 4rogram )evelopment Que1"' 1o run an #ctive< control& the @e! !rowser must support #ctive< technolog . *a. 1rue !. Lalse ",'-. Chapter 1': 4rogramming Eanguages and 4rogram )evelopment Que1"+ # counter is a graphical image that points to a 5DE. a. 1rue *!. Lalse ",'/. Chapter 1': 4rogramming Eanguages and 4rogram )evelopment Que1", #n image map tracks the num!er of visitors to a @e! site. a. 1rue *!. Lalse ",'0. Chapter 1': 4rogramming Eanguages and 4rogram )evelopment Que1"1he program that manages the sending and receiving across a C>I is a C>I script. *a. 1rue !. Lalse ",'2. Chapter 1': 4rogramming Eanguages and 4rogram )evelopment Que1"/ Man times& the outside source with which a @e! server communicates via a C>I is a data!ase. *a. 1rue !. Lalse ",+3. Chapter 1': 4rogramming Eanguages and 4rogram )evelopment Que1"0 6ecause 4erl has weak te(t processing capa!ilities& it has !ecome an unpopular language for writing scripts.

a. 1rue *!. Lalse ",+1. Chapter 1': 4rogramming Eanguages and 4rogram )evelopment Que1"2 # single )B1ME document can contain multiple cascading st le sheets& thus& the name cascading. *a. 1rue !. Lalse ",+". Chapter 1': 4rogramming Eanguages and 4rogram )evelopment Que1'3 @ith @e! page authoring software& users can view or modif the .QE associated with a @e! page. a. 1rue *!. Lalse ",+'. Chapter 1': 4rogramming Eanguages and 4rogram )evelopment Que1'1 1he program development life c cle guides information technolog $I1% professionals through the development of an information s stem. a. 1rue *!. Lalse ",++. Chapter 1': 4rogramming Eanguages and 4rogram )evelopment Que1'" 4rogram development is an ongoing process within s stem development. *a. 1rue !. Lalse ",+,. Chapter 1': 4rogramming Eanguages and 4rogram )evelopment Que1'' If a compan opts for inHhouse software development& the design and implementation phases of s stem development !ecome Iuite limited. a. 1rue *!. Lalse ",+-. Chapter 1': 4rogramming Eanguages and 4rogram )evelopment Que1'+ 1he program development life c cle !egins at the start of the planning phase in s stem development. a. 1rue *!. Lalse ",+/. Chapter 1': 4rogramming Eanguages and 4rogram )evelopment Que1', .tructured design provides a wa to package the data and the program $or procedure% together.

a. 1rue *!. Lalse ",+0. Chapter 1': 4rogramming Eanguages and 4rogram )evelopment Que1'In structured design& the main routine often is called the main macro. a. 1rue *!. Lalse ",+2. Chapter 1': 4rogramming Eanguages and 4rogram )evelopment Que1'/ In structured design& a programmer !egins with the details and then e(pands toward a larger& general design. a. 1rue *!. Lalse ",,3. Chapter 1': 4rogramming Eanguages and 4rogram )evelopment Que1'0 4rograms developed using the topHdown approach can result in redundant program code that must change ever time the structure of data changes. *a. 1rue !. Lalse ",,1. Chapter 1': 4rogramming Eanguages and 4rogram )evelopment Que1'2 1wo common t pes of selection control structures are the doHwhile and doHuntil. a. 1rue *!. Lalse ",,". Chapter 1': 4rogramming Eanguages and 4rogram )evelopment Que1+3 1wo forms of the repetition control structure are the ifHthenHelse and the case. a. 1rue *!. Lalse ",,'. Chapter 1': 4rogramming Eanguages and 4rogram )evelopment Que1+1 1he doHwhile control structure normall is used when occurrence of an event is Iuantifia!le and predicta!le. a. 1rue *!. Lalse ",,+. Chapter 1': 4rogramming Eanguages and 4rogram )evelopment Que1+" Eike the doHwhile control structure& the doHuntil control structure continues to loop while the condition is true. a. 1rue

*!. Lalse ",,,. Chapter 1': 4rogramming Eanguages and 4rogram )evelopment Que1+' # logic error occurs when the code violates the s nta(& or grammar& of the programming language. a. 1rue *!. Lalse ",,-. Chapter 1': 4rogramming Eanguages and 4rogram )evelopment Que1++ 4rogrammers can use inspections to review solution algorithms during the program development c cle. *a. 1rue !. Lalse ",,/. Chapter 1': 4rogramming Eanguages and 4rogram )evelopment Que1+, If ou use a standard word processing program& such as @ord& to enter code& it must !e saved as an #.CII file& instead of as a formatted word processing document. *a. 1rue !. Lalse ",,0. Chapter 1': 4rogramming Eanguages and 4rogram )evelopment Que1+>lo!al comments& which appear throughout a program& e(plain the purpose of the code statements within the program. a. 1rue *!. Lalse ",,2. Chapter 1': 4rogramming Eanguages and 4rogram )evelopment Que1+/ Internal comments& which generall are at the top of a program& e(plain the program:s purpose and identif the program name& its author& and the date written. a. 1rue *!. Lalse ",-3. Chapter 1': 4rogramming Eanguages and 4rogram )evelopment Que1+0 # s nta( error is a flaw in the design of a program that causes inaccurate results. a. 1rue *!. Lalse ",-1. Chapter 1': 4rogramming Eanguages and 4rogram )evelopment Que1+2 1est data should include onl valid $correct% data.

a. 1rue *!. Lalse ",-". Chapter 1': 4rogramming Eanguages and 4rogram )evelopment Que1,3 #s a general rule& the less time and effort programmers spend anal =ing and designing a solution algorithm& the less time spent de!ugging the program. a. 1rue *!. Lalse ",-'. Chapter 1': 4rogramming Eanguages and 4rogram )evelopment Que1,1 #$n% ____________________ language is a set of words& s m!ols& and a!!reviations that ena!les a programmer to communicate instructions to a computer. Correct #nswer$s%: a. programming ",-+. Chapter 1': 4rogramming Eanguages and 4rogram )evelopment Que1," 4rogrammers use a variet of programming languages to write& or ____________________& a program. Correct #nswer$s%: a. code ",-,. Chapter 1': 4rogramming Eanguages and 4rogram )evelopment Que1,' ____________________ language& known as the first generation of programming languages& is the onl language a computer directl recogni=es. Correct #nswer$s%: a. Machine ",--. Chapter 1': 4rogramming Eanguages and 4rogram )evelopment Que1,+ ____________________ language instructions use a series of !inar digits $1s and 3s% or a com!ination of num!ers and letters that represent !inar digits. Correct #nswer$s%: a. Machine ",-/. Chapter 1': 4rogramming Eanguages and 4rogram )evelopment Que1,, nar006-1.jpg ____________________ codes are meaningful a!!reviations and codes used in a language as shown in the accompan ing figure. Correct #nswer$s%: a. . m!olic instruction

",-0. Chapter 1': 4rogramming Eanguages and 4rogram )evelopment Que1,nar006-1.jpg In some cases& a language as shown in the accompan ing figure uses a t pe of ____________________ to generate the man machine language instructions for a single assem!l language instruction. Correct #nswer$s%: a. macro ",-2. Chapter 1': 4rogramming Eanguages and 4rogram )evelopment Que1,/ nar006-1.jpg @ith a$n% ____________________ language& as shown in the accompan ing figure& the second generation of programming languages& a programmer writes instructions using s m!olic instruction codes. Correct #nswer$s%: a. assem!l ",/3. Chapter 1': 4rogramming Eanguages and 4rogram )evelopment Que1,0 nar006-1.jpg #$n% ____________________ address is a meaningful name that identifies a storage location in a language like the one shown in the accompan ing figure. Correct #nswer$s%: a. s m!olic ",/1. Chapter 1': 4rogramming Eanguages and 4rogram )evelopment Que1,2 @ith a procedural language& often called a ____________________& a programmer uses a series of ;nglishHlike words to write instructions. Correct #nswer$s%: a. '>E !. thirdHgeneration language c. '>E $thirdHgeneration language% d. thirdHgeneration language $'>E% ",/". Chapter 1': 4rogramming Eanguages and 4rogram )evelopment Que1-3 #$n% ____________________ program is the program that contains the language instructions& or code& to !e converted to machine language. Correct #nswer$s%: a. source ",/'. Chapter 1': 4rogramming Eanguages and 4rogram )evelopment Que1-1 1he ____________________ programming language& developed ! )ennis

Ditchie at 6ell Ea!oratories& originall s stem software. Correct #nswer$s%: a. C

was designed for writing

",/+. Chapter 1': 4rogramming Eanguages and 4rogram )evelopment Que1-" nar004-1.jpg ____________________& shown in the accompan ing figure& is used ! programmers for !usiness and scientific pro!lems. Correct #nswer$s%: a. C ",/,. Chapter 1': 4rogramming Eanguages and 4rogram )evelopment Que1-' ____________________ is a method of developing software in which the programmer writes and implements a program in segments instead of waiting until the entire program is completed. Correct #nswer$s%: a. Dapid application development $D#)% !. D#) $Dapid application development% c. Dapid application development d. D#) ",/-. Chapter 1': 4rogramming Eanguages and 4rogram )evelopment Que1-+ Complete ____________________ languages include Gava& C#& L#&CFF& and the latest versions of 8isual 6asic. Correct #nswer$s%: a. o!AectHoriented ",//. Chapter 1': 4rogramming Eanguages and 4rogram )evelopment Que1-, #$n% ____________________ is an action to which an **4 language program responds. Correct #nswer$s%: a. event ",/0. Chapter 1': 4rogramming Eanguages and 4rogram )evelopment Que1-____________________ is an o!AectHoriented programming language developed ! .un Micros stems. Correct #nswer$s%: a. Gava ",/2. Chapter 1': 4rogramming Eanguages and 4rogram )evelopment Que1-/ ____________________ is the latest suite of program development tools from Microsoft that assists programmers in developing programs for man

@indows& @indows Mo!ile& or an Microsoft:s .?;1 architecture. Correct #nswer$s%: a. 8isual .tudio

operating s stem that supports

",03. Chapter 1': 4rogramming Eanguages and 4rogram )evelopment Que1-0 Code ____________________ are prewritten code and templates associated with common programming tasks. Correct #nswer$s%: a. snippets ",01. Chapter 1': 4rogramming Eanguages and 4rogram )evelopment Que1-2 ____________________ is a visual programming language that allows programmers easil to !uild comple( taskHoriented o!AectH!ased programs. Correct #nswer$s%: a. 8isual 6asic ",0". Chapter 1': 4rogramming Eanguages and 4rogram )evelopment Que1/3 6orland:s ____________________ is a powerful visual programming tool that is ideal for largeHscale enterprise and @e! application development. Correct #nswer$s%: a. )elphi ",0'. Chapter 1': 4rogramming Eanguages and 4rogram )evelopment Que1/1 1he purpose of ____________________ is to take the comple(it out of CF F and still provide an o!AectHoriented programming language. Correct #nswer$s%: a. 8isual C# ",0+. Chapter 1': 4rogramming Eanguages and 4rogram )evelopment Que1/" #$n% ____________________ programming language is a language that uses a graphical interface for creating all source code. Correct #nswer$s%: a. visual ",0,. Chapter 1': 4rogramming Eanguages and 4rogram )evelopment Que1/' ____________________& developed ! . !ase& is a powerful visual programming tool !est suited for @e!H!ased and largeHscale enterprise o!AectHoriented applications. Correct #nswer$s%: a. 4ower6uilder

",0-. Chapter 1': 4rogramming Eanguages and 4rogram )evelopment Que1/+ #$n% ____________________ is a nonprocedural language that ena!les users and programmers to access data in a data!ase. Correct #nswer$s%: a. +>E !. fourthHgeneration language c. +>E $fourthHgeneration language% d. fourthHgeneration language $+>E% ",0/. Chapter 1': 4rogramming Eanguages and 4rogram )evelopment Que1/, nar00!-1.jpg #s shown in the accompan ing figure& ____________________ is a popular +>E Iuer language that allows users to manage& update& and retrieve data in a relational )6M.. Correct #nswer$s%: a. .QE ",00. Chapter 1': 4rogramming Eanguages and 4rogram )evelopment Que1/____________________ is a simple& interactive pro!lemHsolving language developed ! Gohn Memen and 1homas Murt=. Correct #nswer$s%: a. 6#.IC ",02. Chapter 1': 4rogramming Eanguages and 4rogram )evelopment Que1// #$n% ____________________ is a series of statements that instructs an application how to complete a task. Correct #nswer$s%: a. macro ",23. Chapter 1': 4rogramming Eanguages and 4rogram )evelopment Que1/0 In an application generator& a$n% ____________________ allows a developer to design a report on the screen& retrieve data into the report design& and then displa or print the report. Correct #nswer$s%: a. report writer ",21. Chapter 1': 4rogramming Eanguages and 4rogram )evelopment Que1/2 In an application generator& a$n% ____________________ is a window on the screen that provides areas for entering or changing data in a data!ase. Correct #nswer$s%: a. form

",2". Chapter 1': 4rogramming Eanguages and 4rogram )evelopment Que103 In an application generator& a$n% ____________________ ena!les a developer to create lists of commands for the application options. Correct #nswer$s%: a. menu generator ",2'. Chapter 1': 4rogramming Eanguages and 4rogram )evelopment Que101 Man programs use ____________________& which can work with 8isual .tudio 1ools for *ffice& or a similar language as their macro programming language. Correct #nswer$s%: a. 8isual 6asic for #pplications $86#% !. 8isual 6asic for #pplications c. 86# $8isual 6asic for #pplications% d. 86# ",2+. Chapter 1': 4rogramming Eanguages and 4rogram )evelopment Que10" 1he designers of @e! pages& known as ____________________& use a variet of techniIues to develop @e! pages. Correct #nswer$s%: a. @e! developers ",2,. Chapter 1': 4rogramming Eanguages and 4rogram )evelopment Que10' ;(amples of B1ME ____________________ are \!] to !old te(t& \p] to indicate a new paragraph& and \hr] to displa a hori=ontal rule across the page. Correct #nswer$s%: a. tags !. elements ",2-. Chapter 1': 4rogramming Eanguages and 4rogram )evelopment Que10+ #$n% ____________________ is an interpreted program that runs on the client. Correct #nswer$s%: a. script ",2/. Chapter 1': 4rogramming Eanguages and 4rogram )evelopment Que10, #$n% ____________________ is a compiled program that runs on the client. Correct #nswer$s%: a. applet

",20. Chapter 1': 4rogramming Eanguages and 4rogram )evelopment Que10#$n% ____________________ is an interpreted program that runs on the server. Correct #nswer$s%: a. servlet ",22. Chapter 1': 4rogramming Eanguages and 4rogram )evelopment Que10/ 1he ____________________ is the communications standard that defines how a @e! server communicates with outside sources. Correct #nswer$s%: a. C>I !. common gatewa interface c. C>I $common gatewa interface% d. common gatewa interface $C>I% "-33. Chapter 1': 4rogramming Eanguages and 4rogram )evelopment Que100 .imilar to an applet& an #ctive< ____________________ is a small program that runs on the client computer instead of the server. Correct #nswer$s%: a. control "-31. Chapter 1': 4rogramming Eanguages and 4rogram )evelopment Que102 ____________________ is a set of o!AectHoriented technologies ! Microsoft that allows components on a network to communicate with one another. Correct #nswer$s%: a. #ctive< "-3". Chapter 1': 4rogramming Eanguages and 4rogram )evelopment Que123 ____________________ was developed as a procedural interpreted scripting language for !oth the professional programmer and the nontechnical user. Correct #nswer$s%: a. De(( "-3'. Chapter 1': 4rogramming Eanguages and 4rogram )evelopment Que121 Identify the letter of the choice that best matches the phrase or definition.#n interpreted language that allows a programmer to add d namic content and interactive elements to a @e! page.4rogrammers must convert an assem!l language program into this !efore the computer can e(ecute& or run& the program.#n important concept in D#) is the use of these.8isual CFF is a visual programming language that allows CFF program development in this environment.Multimedia authoring program with a graphical user interface and that uses an o!AectHoriented approach.# @e! page authoring program that ena!les @e! developers to com!ine interactive content with te(t& graphics& audio& and

video.*ffers tools for !uilding interactive multimedia training and educational programs.Its powerful features make it well suited for developing electronic presentations& optical discs for education and entertainment& and simulations.@ith this kind of design& when the structure of an o!Aect changes& an program that accesses the o!Aect automaticall accesses the change.#n interpreted scripting language with a companion program that allows @e! developers to !uild graphical user interfaces@hether using structured design or o!AectHoriented design& programmers t picall use these to descri!e the tasks a program is to perform.# Iuer language that allows users to manage& update& and retrieve data in a relational )6M..1he action$s% in this kind of control structure alwa s will e(ecute at least once.#n interpreted scripting language with powerful te(t processing capa!ilities.4seudocode uses these to identif the control structures.# language similar to C& Gava& and 4erl used primaril on Einu( @e! servers.# procedural interpreted scripting language for !oth the professional programmer and the nontechnical user.# @e! page authoring program ! #do!e . stems.@ith this& a programmer e(amines program values while the program runs in slow motion.MicrosoftQs @e! page authoring program.Gava.cript machine language pre!uilt components .?;1 1ool6ook Llash multimedia authoring software )irector o!AectHoriented 1cl control structures .QE doHuntil 4erl indentations 4B4 De(( )reamweaver de!ugger ;(pression @e! NaO 1. #n interpreted language that allows a programmer to add d namic content and interactive elements to a @e! page. N!O ". 4rogrammers must convert an assem!l language program into this !efore the computer can e(ecute& or run& the program. NcO '. #n important concept in D#) is the use of these. NdO +. 8isual CFF is a visual programming language that allows CFF program development in this environment. NeO ,. Multimedia authoring program with a graphical user interface and that uses an o!AectHoriented approach. NfO -. # @e! page authoring program that ena!les @e! developers to com!ine interactive content with te(t& graphics& audio& and video. NgO /. *ffers tools for !uilding interactive multimedia training and educational programs. NhO 0. Its powerful features make it well suited for developing electronic presentations& optical discs for education and entertainment& and simulations. NiO 2. @ith this kind of design& when the structure of an o!Aect changes& an program that accesses the o!Aect automaticall accesses the change. NAO 13. #n interpreted scripting language with a companion program that allows @e! developers to !uild graphical user interfaces NkO 11. @hether using structured design or o!AectHoriented design& programmers t picall use these to descri!e the tasks a program is to perform. NlO 1". # Iuer language that allows users to manage& update& and retrieve data in a relational )6M.. NmO 1'. 1he action$s% in this kind of control structure alwa s will e(ecute at least once. NnO 1+. #n interpreted scripting language with powerful te(t processing capa!ilities. NoO 1,. 4seudocode uses these to identif the control structures.

NpO 1-. # language similar to C& Gava& and 4erl used primaril on Einu( @e! servers. NIO 1/. # procedural interpreted scripting language for !oth the professional programmer and the nontechnical user. NrO 10. # @e! page authoring program ! #do!e . stems. NsO 12. @ith this& a programmer e(amines program values while the program runs in slow motion. NtO "3. MicrosoftQs @e! page authoring program. a. !. c. d. e. f. g. h. i. A. k. l. m. n. o. p. I. r. s. t. Gava.cript machine language pre!uilt components .?;1 1ool6ook Llash multimedia authoring software )irector o!AectHoriented 1cl control structures .QE doHuntil 4erl indentations 4B4 De(( )reamweaver de!ugger ;(pression @e!

"-3+. Chapter 1': 4rogramming Eanguages and 4rogram )evelopment Que12" @hat is a programming languageJ Compare and contrast the two categories of languages& and descri!e in detail the two main e(amples of lowHlevel languages& including a discussion of their uses. Correct #nswer: # programming language is a set of words& a!!reviations& and s m!ols that ena!les a programmer to communicate instructions to a computer. Gust as humans speak a variet of languages $;nglish& .panish& Lrench& and so on%& programmers use a variet of programming languages and tools to write& or code& a program. .everal hundred programming languages e(ist toda . ;ach language has its own rules for writing the instructions. Eanguages often are designed for specific purposes& such as scientific applications& !usiness solutions& or @e! page development. 1wo t pes of languages are lowHlevel and highHlevel. # lowHlevel language is a programming language that is machine dependent. # machineHdependent language runs on onl one particular t pe of computer. 1hese programs are not easil porta!le to other t pes of computers. ;ach language instruction in a lowHlevel language usuall eIuates to a single machine instruction. @ith a highHlevel language& ! contrast& each language instruction t picall eIuates to multiple machine instructions. BighHlevel languages often are machine independent. # machineHindependent language can run on man different

t pes of computers and operating s stems. 1wo t pes of lowHlevel languages are machine languages and assem!l languages. Machine language& known as the first generation of programming languages& is the onl language the computer directl recogni=es. Machine language instructions use a series of !inar digits $1s and 3s% or a com!ination of num!ers and letters that represents !inar digits. 1he !inar digits correspond to the on and off electrical states. Coding in machine language is tedious and timeH consuming. @ith an assem!l language& the second generation of programming languages& a programmer writes instructions using s m!olic instruction codes. . m!olic instruction codes are meaningful a!!reviations. @ith an assem!l language& a programmer writes a!!reviations such as # for addition& C for compare& E for load& and M for multipl . #ssem!l languages also use s m!olic addresses. # s m!olic address is a meaningful name that identifies a storage location. Lor e(ample& a programmer can use the name D#1; to refer to the storage location that contains a pa rate. )espite these advantages& assem!l languages can !e difficult to learn. In addition& programmers must convert an assem!l language program into machine language !efore the computer can e(ecute& or run& the program. 1hat is& the computer cannot e(ecute the assem!l source program. # source program is the program that contains the language instructions& or code& to !e converted to machine language. 1o convert the assem!l language source program into machine language& programmers use a program called an assem!ler. *ne assem!l language instruction usuall eIuates to one machine language instruction. In some cases& however& the assem!l language includes macros. #n assem!l language macro generates man machine language instructions for a single assem!l language instruction. Macros save the programmer time during program development. 1oda & assem!l languages primaril are used to increase the performance of critical tasks or to control hardware. "-3,. Chapter 1': 4rogramming Eanguages and 4rogram )evelopment Que12' ;(plain what o!AectHoriented programming is& and what its maAor !enefit is. ;(plain what it means to !e event driven and give e(amples of complete **4 languages. Include a definition of D#) in our response. Correct #nswer: Computer programmers use an o!AectHoriented programming $**4% language or o!AectHoriented program development tool to implement an o!AectH oriented design. #n o!Aect is an item that can contain !oth data and the procedures that read or manipulate that data. #n o!Aect represents a real person& place& event& or transaction. # maAor !enefit of **4 is the a!ilit to reuse and modif e(isting o!Aects. Lor e(ample& once a programmer creates an ;mplo ee o!Aect& it is availa!le for use ! an other e(isting or future program. 1hus& programmers repeatedl reuse e(isting o!Aects. Lor e(ample& the pa roll program and health !enefits program !oth use the ;mplo ee o!Aect. 1hat

is& the pa roll program would use it to process emplo ee pa checks and the health !enefits program would use it to process health insurance pa ments. 4rograms developed using the o!AectHoriented approach have several advantages. 1he o!Aects can !e reused in man s stems& are designed for repeated use& and !ecome sta!le over time. In addition& programmers create applications faster !ecause the design programs using e(isting o!Aects. In addition to !eing a!le to work with o!Aects& an **4 language is event driven. #n event is an action to which the program responds. ;(amples of events include pressing a ke on the ke !oard& t ping a value in a te(t !o(& moving the mouse& clicking a !utton& or speaking an instruction. #n eventHdriven program checks for and responds to events. .ome programming languages are event driven !ut are not complete **4 languages. *ther programming languages& such as Gava& C#& L#& CFF& and the latest versions of 8isual 6asic& are complete o!AectH oriented languages. *!AectHoriented programming languages and program development tools work well in a D#) environment. D#) $rapid application development% is a method of developing software& in which a programmer writes and implements a program in segments instead of waiting until the entire program is completed. 5sers !egin working with sections of the program as the are completed. #n important concept in D#) is the use of pre!uilt components. Lor e(ample& programmers do not have to write code for !uttons and te(t !o(es on @indows forms !ecause the alread e(ist in the programming language or tools provided with the language. "-3-. Chapter 1': 4rogramming Eanguages and 4rogram )evelopment Que12+ ;(plain in detail what 8isual .tudio is and what it includes& as well as all related languages in the suite. Correct #nswer: 8isual .tudio is the latest suite of program development tools from Microsoft that assists programmers in !uilding programs for @indows& @indows Mo!ile& or operating s stems that support Microsoft:s .?;1. 8isual .tudio includes enhanced support for !uilding securit and relia!ilit into applications through its programming languages& D#) tools& I);& a speciali=ed Iuer language called EI?Q $Eanguage Integrated Quer %& and other resources that reduce development time. Lor e(ample& 8isual .tudio includes code snippets& which are prewritten code and templates associated with common programming tasks. 8isual .tudio 1ools for *ffice $8.1*% includes a set of tools for developing programs that work with Microsoft:s *ffice suite. 1he programming languages in the 8isual .tudio suite include: T 8isual 6asic is a programming language that allows programmers easil to !uild comple( taskHoriented o!AectH!ased programs. 8isual 6asic is !ased on the 6#.IC programming language& which was developed ! Microsoft Corporation in the earl 1223s. 1his language is eas to learn and use. 1hus& 8isual 6asic is ideal for !eginning programmers. 1he first step in !uilding a 8isual 6asic program often is to design the graphical user interface using 8isual 6asic o!Aects. 8isual 6asic o!Aects include items such as !uttons& te(t !o(es& and la!els. ?e(t&

the programmer writes instructions to define an actions that should occur in response to specific events. Linall & the programmer generates and tests the final program. #n event in 8isual 6asic might !e the result of an action that a user initiates. Lor e(ample& when a user clicks a !utton in a 8isual 6asic program& the program e(ecutes the Click event. 4rogrammers define 8isual 6asic events ! writing instructions $code% with its !uiltHin programming language. T 8isual CFF is a programming language !ased on CFF. ?ot onl is 8isual CFF a powerful o!AectHoriented programming language& it ena!les programmers to write @indows& @indows Mo!ile& and .?;1 applications Iuickl and efficientl . Leatures that make 8isual CFF so powerful include reusa!le templates& direct access to machine level memor locations& an optimi=ing compiler& and advanced error reporting. T 8isual C# is a programming language that com!ines programming elements of CFF with an easier& rapid development environment. 1he purpose of 8isual C# is to take the comple(it out of 8isual CFF and still provide an o!AectHoriented programming language. 4rogrammers familiar with the C7CFF programming language famil often migrate to the easierHtoHuse 8isual C#. "-3/. Chapter 1': 4rogramming Eanguages and 4rogram )evelopment Que12, )iscuss the use of scripting languages& including a description of at least two e(amples. Correct #nswer: 4rogrammers write scripts& applets& servlets& or #ctive< controls using a variet of languages. 1hese include some languages such as Gava& CFF& C#& and 8isual 6asic. .ome programmers use scripting languages. # scripting language is an interpreted language that t picall is eas to learn and use. 4opular scripting languages include Gava.cript& 4erl& 4B4& De((& 1cl& and 86.cript. T Gava.cript is an interpreted language that allows a programmer to add d namic content and interactive elements to a @e! page. 1hese elements include alert messages& scrolling te(t& animations& dropHdown menus& data input forms& popHup windows& interactive Iui==es& and mouse rollovers. T 4erl $4ractical ;(traction and Deport Eanguage% originall was developed ! Earr @all at ?#.#:s Get 4ropulsion Ea!orator as a procedural language similar to C and CFF. 1he latest release of 4erl& however& is an interpreted scripting language. 6ecause 4erl has powerful te(t processing capa!ilities& it has !ecome a popular language for writing scripts. T 4B4& which stands for 4B4: B perte(t 4reprocessor& is a free& open source scripting language. 4B4& which is a language similar to C& Gava& and 4erl& is used primaril on Einu( @e! servers. @e! developers create d namic @e! pages ! inserting 4B4 scripts along with B1ME or <B1ME in a @e! page. T De(( $D;structured e<tended e<ecutor% was developed ! Mike Cowlishaw at I6M as a procedural interpreted scripting language for !oth the

professional programmer and the nontechnical user. In addition to all I6M operating s stems& De(( works with @indows& Mac *.& and most 5?I< operating s stems. T 1cl $1ool Command Eanguage% is an interpreted scripting language created ! )r. Gohn *usterhout and maintained ! .un Micros stems Ea!oratories. 1cl has a companion program& called 1ool Mit $1k%& that allows @e! page developers to !uild graphical user interfaces. T 86.cript $8isual 6asic& .cripting ;dition% is a su!set of the 8isual 6asic language that allows programmers to add intelligence and interactivit to @e! pages. #s with Gava.cript& @e! developers em!ed 86.cript code directl into an B1ME or <B1ME document. 4rogrammers alread familiar with 8isual 6asic choose 86.cript as their scripting language& so the do not have to learn a new scripting language. 1he latest version of Internet ;(plorer includes 86.cript. "-30. Chapter 1': 4rogramming Eanguages and 4rogram )evelopment Que12;(plain what )B1ME is& including a discussion of the terms )*M and C.. in our answer Correct #nswer: ) namic B1ME $)B1ME% is a t pe of B1ME that allows @e! developers to include more graphical interest and interactivit in a @e! page& without the @e! page accessing the @e! server. 1hat is& the client:s computer automaticall updates and changes its own content. 1hese @e! pages displa much faster than @e! pages created with B1ME. 1 picall & responsive appear and around the @e! pages created with )B1ME are more animated and to user interaction. Colors change& font si=es grow& o!Aects disappear as a user moves the mouse& and animations dance screen.

) namic B1ME works ! using the document o!Aect model& cascading st le sheets& and scripting languages. 1he document o!Aect model $)*M% defines ever item on a @e! page as an o!Aect. Lonts& graphics& headlines& ta!les& and ever other page element are o!Aects. @ith )*M& @e! developers can change properties& such as color or si=e& of an or all of these o!Aects on the @e! page. Cascading st le sheets $C..% contain the formats for how a particular o!Aect should !e displa ed in a @e! !rowser. Lor e(ample& the C.. specif items such as !ackground colors& image and link colors& fonts& and font si=es. # single )B1ME document can contain multiple cascading st le sheets& thus& the name cascading. #s a user moves the mouse or clicks an item& a new st le sheet can !e applied to change the appearance of the screen. "-32. Chapter 1': 4rogramming Eanguages and 4rogram )evelopment Que12/ )iscuss two e(amples of multimedia authoring software. Correct #nswer: Multimedia authoring software allows programmers to com!ine te(t& graphics& animation& audio& and video in an interactive presentation. Man programmers use multimedia authoring software for computerH!ased

training $C61% and @e!H!ased training $@61%. 4opular @e! page authoring programs t picall share similar features and are capa!le of creating similar applications. 4opular programs include 1ool6ook and )irector. T 1ool6ook& from .um1otal . stems& has a graphical user interface and uses an o!AectHoriented approach& so programmers can design multimedia applications using !asic o!Aects. 1hese o!Aects include !uttons& fields& graphics& !ackgrounds& and pages. In 1ool6ook& programmers can convert a multimedia application into B1ME or <B1ME& so it can !e distri!uted over the Internet. Man !usinesses and colleges use 1ool6ook to create content for distance learning courses. T )irector& from #do!e . stems& is a popular multimedia authoring program with powerful features that allow programmers to create highl interactive multimedia applications. )irector:s powerful features make it well suited for developing electronic presentations& optical discs for education and entertainment& simulations& and applications for kiosks and the Internet. @e! applications can include streaming audio and video& interactivit & and multiuser functionalit . 5sers view applications developed in )irector on the @e! using the .hockwave plugH in. "-13. Chapter 1': 4rogramming Eanguages and 4rogram )evelopment Que120 Critical Thinking Questions Case 13-1 #s the director of s stems development in our firm& the more Aunior s stems anal sts and developers are often turning to ou for suggestions a!out which languages to use for coding some of their proAects. *ne of our developers is looking for a short development time. @hich of the following languages is ?*1 one ou can recommend to her& as it will not give her the a!ilit to design programs using e(isting o!Aects and there! lengthen the amount of time it takes her to create an applicationJ a. Gava c. C# !. C d. the latest versions of 8isual 6asic

Correct #nswer: !. "-11. Chapter 1': 4rogramming Eanguages and 4rogram )evelopment Que122 Critical Thinking Questions Case 13-1 #s the director of s stems development in our firm& the more Aunior s stems anal sts and developers are often turning to ou for suggestions a!out which languages to use for coding some of their proAects.

#nother developer has come to ou with a need to do CFF program development in the .?;1 environment. @hich of the following languages can ou recommend to himJ a. 8isual 6asic c. 8isual C# !. 8isual CFF d. #ll of the a!ove

Correct #nswer: !. "-1". Chapter 1': 4rogramming Eanguages and 4rogram )evelopment Que"33 Critical Thinking Questions Case 13-2 In our work as the lead developer in a @e! design studio for a maAor corporation& ou are interested in using the !est scripting language for a particular proAect& to ma(imi=e our resources. Cou are looking in particular for powerful te(t processing capa!ilities for our ne(t scriptHwriting proAect. @hich of the following is the !est choice for ouJ a. 86.cript c. Gava.cript !. .QE d. 4erl

Correct #nswer: d. "-1'. Chapter 1': 4rogramming Eanguages and 4rogram )evelopment Que"31 Critical Thinking Questions Case 13-2 In our work as the lead developer in a @e! design studio for a maAor corporation& ou are interested in using the !est scripting language for a particular proAect& to ma(imi=e our resources. #lthough ou are a professional programmer with a lot of e(perience with scripting languages& for our latest proAect& ou will !e colla!orating with a colleague outside of I1 who is more of a nontechnical user. @hat language is most likel to !e the !est for ou two to useJ a. 4erl c. 4B4 !. De(( d. )B1ME

Correct #nswer: !. "-1+. Chapter 1+: ;nterprise Computing Question MC #1 1he term ____& commonl descri!es a !usiness or venture of an *a. enterprise !. corporation c. consortium d. functional unit "-1,. Chapter 1+: ;nterprise Computing Question MC #" ____ computing involves the use of computers in networks& such as E#?s or @#?s& or series of interconnected networks that encompass a variet of different operating s stems& protocols& and network architectures. *a. ;nterprise !. Corporate c. Consortium d. Lunctional "-1-. Chapter 1+: ;nterprise Computing Question MC #' # t pical enterprise consists of hundreds of operating entities& called ____ including departments& centers& and divisions. a. aggregates *!. functional units c. clusters d. operatories "-1/. Chapter 1+: ;nterprise Computing Question MC #+ ____ refer to the core activities of a !usiness& and involve the creation& selling& and support of the products and services that a compan produces. a. Lunctions *!. *perations c. Leatures d. ;nterprises "-10. Chapter 1+: ;nterprise Computing Question MC #, ;(ecutive managers primaril are responsi!le for ____ decisions& which are decisions that center on a compan :s overall goals and o!Aectives. *a. strategic !. integrated c. tactical d. operational "-12. Chapter 1+: ;nterprise Computing Question MC #-

si=e.

Middle managers make ____ decisions& which are shortHrange decisions that appl the specific programs and plans necessar to meet stated o!Aectives. a. strategic !. integrated *c. tactical d. operational "-"3. Chapter 1+: ;nterprise Computing Question MC #/ #n operational manager makes a$n% ____ decision& which is a decision that involves da HtoHda activities within a compan . a. strategic *!. operational c. tactical d. integrated "-"1. Chapter 1+: ;nterprise Computing Question MC #0 ____ information is gathered in the ongoing operations of an enterpriseHsi=ed organi=ation. a. )iurnal !. 6aseline *c. ;nterprise d. )ail "-"". Chapter 1+: ;nterprise Computing Question MC #2 ____ are emplo ees who are responsi!le for coordinating and controlling an organi=ation:s resources. a. Eeaders !. 5sers *c. Managers d. Coordinators "-"'. Chapter 1+: ;nterprise Computing Question MC #13 4lanning is an activit performed ! managers that involves ____. a. instructing and authori=ing others to perform the necessar work !. identif ing and com!ining resources so that a compan can reach its goals and o!Aectives *c. esta!lishing goals and o!Aectives d. measuring performance and& if necessar & taking corrective action "-"+. Chapter 1+: ;nterprise Computing Question MC #11 *rgani=ing is an activit performed ! managers that includes ____. a. instructing and authori=ing others to perform the necessar

work *!. identif ing and com!ining resources so that a compan can reach its goals and o!Aectives c. esta!lishing goals and o!Aectives d. measuring performance and& if necessar & taking corrective action "-",. Chapter 1+: ;nterprise Computing Question MC #1" Eeading& sometimes referred to as directing& is an activit ! managers that involves ____.

performed

*a. instructing and authori=ing others to perform the necessar work !. identif ing and com!ining resources so that a compan can reach its goals and o!Aectives c. esta!lishing goals and o!Aectives d. measuring performance and& if necessar & taking corrective action "-"-. Chapter 1+: ;nterprise Computing Question MC #1' Controlling is an activit performed ! managers that involves ____. a. instructing and authori=ing others to perform the necessar work !. identif ing and com!ining resources so that a compan can reach its goals and o!Aectives c. esta!lishing goals and o!Aectives *d. measuring performance and& if necessar & taking corrective action "-"/. Chapter 1+: ;nterprise Computing Question MC #1+ # ____ is an instruction& or set of instructions& a user follows to accomplish an activit . a. transaction *!. procedure c. workflow d. click stream "-"0. Chapter 1+: ;nterprise Computing Question MC #1, #$n% ____ s stem is a set of hardware& software& data& people& and procedures that works together to produce information. a. management !. data c. coordinating *d. information "-"2. Chapter 1+: ;nterprise Computing Question MC #1#$n% ____ is a s stem that manage one or more human resources functions.

a. ;DM !. C#; c. C#M *d. BDI. "-'3. Chapter 1+: ;nterprise Computing Question MC #1/ #n ;DM s stem ____. *a. facilitates communication !etween emplo ees and the !usiness !. includes information a!out the files and data& called metadata c. focuses on issues related to inventor of parts and forecasting future demand d. assists support personnel in providing the !est solutions for customers "-'1. Chapter 1+: ;nterprise Computing Question MC #10 #$n% ____ s stem is a s stem that automates and manages much of the communications !etween emplo ees and a !usiness. a. C#; !. C#) c. C#M *d. ;DM "-'". Chapter 1+: ;nterprise Computing Question MC #12 #$n% ____ information s stem is a s stem that serves as a central repositor for the tasks of the marketing functional unit. a. distri!ution !. architecture *c. marketing d. sales "-''. Chapter 1+: ;nterprise Computing Question MC #"3 ____ s stems provide forecasting for inventor control& manage and track shipping of products& and provide information and anal sis on inventor in warehouses. a. Lorecasting !. #rchitecture c. Inventor *d. )istri!ution "-'+. Chapter 1+: ;nterprise Computing Question MC #"1 1he overall technolog strateg often is referred to as the information ____ of a compan . a. map !. !aseline c. hierarch

*d. architecture "-',. Chapter 1+: ;nterprise Computing Question MC #"" >eneral purpose& or ____ s stems cross the !oundaries of functional units and are used ! one or more functional units in an enterprise. a. *I. !. transaction c. C#; *d. enterpriseHwide "-'-. Chapter 1+: ;nterprise Computing Question MC #"' #$n% ____ is an information s stem that ena!les emplo ees to perform tasks using computers and other electronic devices& instead of manuall . *a. *I. !. 14. c. C#.; d. enterpriseHwide s stem "-'/. Chapter 1+: ;nterprise Computing Question MC #"+ Man people initiall referred to the functions of a 14. $transaction processing s stem% as ____. a. concatenation *!. data processing c. data integration d. management processing "-'0. Chapter 1+: ;nterprise Computing Question MC #", #$n% ____ information s stem generates accurate& timel & and organi=ed information so managers and other users can make decisions& solve pro!lems& supervise activities& and track progress. a. reporting !. leadership *c. management d. userHdriven "-'2. Chapter 1+: ;nterprise Computing Question MC #"#$n% ____ usuall lists Aust transactions. a. e(ternal report *!. detailed report c. e(ception report d. summar report "-+3. Chapter 1+: ;nterprise Computing Question MC #"/ #$n% ____ consolidates data usuall with totals& ta!les& or graphs& so

managers can review it Iuickl a. e(ternal report !. detailed report c. e(ception report *d. summar report

and easil .

"-+1. Chapter 1+: ;nterprise Computing Question MC #"0 #$n% ____ identifies data outside of a normal condition. a. e(ternal report !. detailed report *c. e(ception report d. summar report "-+". Chapter 1+: ;nterprise Computing Question MC #"2 #$n% ____ is an information s stem that helps users anal =e data and make decisions. a. *E#4 !. ;I. *c. ).. d. 14. "-+'. Chapter 1+: ;nterprise Computing Question MC #'3 4rograms that anal =e data& such as those in a ).. $decision support s stem%& sometimes are called ____ programs. a. ;I. !. #I c. MM *d. *E#4 "-++. Chapter 1+: ;nterprise Computing Question MC #'1 nar001-1.jpg # special t pe of ).. $decision support s stem% shown in the accompan ing figure& called a$n% ____& supports the strategic information needs of e(ecutive management. *a. ;I. !. #I c. MM d. 14. "-+,. Chapter 1+: ;nterprise Computing Question MC #'" #$n% ____ s stem is an information s stem that captures and stores the knowledge of human e(perts and then imitates human reasoning and decision making. a. integrated

*!. e(pert c. MM d. mirroring "-+-. Chapter 1+: ;nterprise Computing Question MC #'' ____ is the application of human intelligence to computers. a. MM !. 14 *c. #I d. DI "-+/. Chapter 1+: ;nterprise Computing Question MC #'+ ____ is the process ! which an enterprise collects& archives& inde(es& and retrieves its knowledge or resources. a. C#; !. CM. c. CDM *d. MM "-+0. Chapter 1+: ;nterprise Computing Question MC #', *rgani=ations implement ____ to assist in the task of knowledge management. *a. MM. !. CDM c. C#; d. CM. "-+2. Chapter 1+: ;nterprise Computing Question MC #'____ s stems manage information a!out customers& interactions with customers& past purchases& and interests. a. CM. *!. CDM c. 84? d. D#I) "-,3. Chapter 1+: ;nterprise Computing Question MC #'/ ____& such as accountants& engineers& and other professionals& include individuals whose Ao!s center on the collection& processing& and application of information. a. Clerical workers !. Manual workers *c. Mnowledge workers d. 4roduction workers "-,1. Chapter 1+: ;nterprise Computing Question MC #'0

____ software tracks leads and inIuiries from customers& stores a histor of all correspondence and sales to a customer& and allows for tracking of outstanding issues with customers. a. CIM !. C#) *c. CDM d. C#; "-,". Chapter 1+: ;nterprise Computing Question MC #'2 nar002-1.jpg #s shown in the accompan ing figure& ____ provides centrali=ed& integrated software applications to help manage and coordinate the ongoing activities of the functional units of an enterprise. *a. ;D4 !. MM. c. C#; d. CDM "-,'. Chapter 1+: ;nterprise Computing Question MC #+3 nar002-1.jpg #n advantage of the technolog ____. shown in the accompan ing figure is

a. !etter proAect management !. complete integration of information s stems across departments c. !etter customer service *d. all of the a!ove "-,+. Chapter 1+: ;nterprise Computing Question MC #+1 # CM. ____. a. facilitates communication !etween human resources personnel and emplo ees *!. includes information a!out the files and data& called metadata c. focuses on issues related to inventor of parts and forecasting future demand d. assists support personnel in providing the !est solutions for customers "-,,. Chapter 1+: ;nterprise Computing Question MC #+" nar003-1.jpg #$n% ____& an e(ample of which is shown in the accompan ing figure& is a collection of links& content& and services presented on a @e! page and designed to guide users to information the likel are to find interesting for their particular Ao! function.

a. personali=ed page *!. portal c. data warehouse d. data storage unit "-,-. Chapter 1+: ;nterprise Computing Question MC #+' nar003-1.jpg # standard portal is shown in the accompan ing figure& and the customi=ation of a user:s pages within such a portal to meet their needs is called ____. a. e(ternali=ation !. click streaming *c. personali=ation d. data storage "-,/. Chapter 1+: ;nterprise Computing Question MC #++ # data ____ is a huge data!ase that stores and manages the data reIuired to anal =e historical and current transactions. a. shed !. unit c. shop *d. warehouse "-,0. Chapter 1+: ;nterprise Computing Question MC #+, #$n% ____ is a collection of ever action that users make as the through a @e! site. *a. click stream !. link tracker c. e(tranet d. data trail "-,2. Chapter 1+: ;nterprise Computing Question MC #+#$n% ____ is the portion of a compan :s network that allows customers or suppliers of a compan to access parts of an enterprise:s intranet. *a. e(tranet !. suppl net c. picanet d. datanet "--3. Chapter 1+: ;nterprise Computing Question MC #+/ ____ services include a relativel new set of software technologies that allows !usinesses to create products and 6"6 $!usinessHtoH !usiness% interactions over the Internet. a. 6usinessH!ased *!. @e!

move

c. *nline d. ;(tranet "--1. Chapter 1+: ;nterprise Computing Question MC #+0 In a document management s stem& a central li!rar & or ____& stores all documents within a compan or department. a. archive !. glossar *c. repositor d. vault "--". Chapter 1+: ;nterprise Computing Question MC #+2 #$n% ____ is a defined process that identifies the specific set of steps involved in completing a particular proAect or !usiness process. a. proposal path !. event route c. agenc *d. workflow "--'. Chapter 1+: ;nterprise Computing Question MC #,3 @hen a mo!ile user& remote office& vendor& or customer connects to a compan :s network using the Internet& a$n% ____ provides them with a secure connection to the compan network server& as if the had a private line. *a. 84? !. ;4? c. E4? d. <4? "--+. Chapter 1+: ;nterprise Computing Question MC #,1 ____ is the practice of sharing or pooling computing resources& such as servers and storage devices. a. .erver linkage !. ?#. c. #ppliance remastering *d. 8irtuali=ation "--,. Chapter 1+: ;nterprise Computing Question MC #," ____ computing provides computing needs to computer users via the Internet. a. Interpolated *!. Cloud c. #ppliance d. ;nterprise

"---. Chapter 1+: ;nterprise Computing Question MC #,' ____ computing com!ines man servers and7or personal computers on a network to act as one large computer. a. .cala!le *!. >rid c. BighHpro!a!ilit d. Interopera!le "--/. Chapter 1+: ;nterprise Computing Question MC #,+ >rid computing ____. a. often is used in research environments !. involves charging for the use of a grid !ased on processing time c. com!ines man servers and7or personal computers on a network *d. all of the a!ove "--0. Chapter 1+: ;nterprise Computing Question MC #,, ____ occurs when retailers use the @e! to sell their products or services. a. @e! merchandising *!. ;Htail c. *nline !anking d. *nline merchandising "--2. Chapter 1+: ;nterprise Computing Question MC #,____ allows users to pa !ills from their computer& that is& transfer mone electronicall from their account to a pa ee:s account such as the electric compan or telephone compan . a. *nline trading !. ;L1 *c. *nline !anking d. ;Htail "-/3. Chapter 1+: ;nterprise Computing Question MC #,/ @ith ____& users invest in stocks& options& !onds& treasuries& certificates of deposit& mone markets& annuities& mutual funds& and so on 9 without using a !roker. a. online !anking *!. online trading c. ;L1 d. eHtail "-/1. Chapter 1+: ;nterprise Computing Question MC #,0 # ?#. $network attached storage% server often is called a storage ____ !ecause it is a piece of eIuipment with onl one function 9 to provide additional storage.

*a. appliance !. secure site c. warehouse d. utilit "-/". Chapter 1+: ;nterprise Computing Question MC #,2 #$n% ____ is a highHspeed network with the sole purpose of providing storage to other servers to which it is attached. a. utilit network !. ?#. c. grid network *d. .#? "-/'. Chapter 1+: ;nterprise Computing Question MC #-3 #n enterprise storage s stem ma use ____. a. D#I) and a tape li!rar !. optical disc Auke!o(es c. Internet !ackup and ?#. devices *d. all of the a!ove "-/+. Chapter 1+: ;nterprise Computing Question MC #-1 nar004-1.jpg #$n% ____ storage s stem& such as that shown in the accompan ing figure& is a strateg that focuses on the availa!ilit & protection& organi=ation& and !ackup of storage in a compan . a. commercial !. !ackup *c. enterprise d. archival "-/,. Chapter 1+: ;nterprise Computing Question MC #-" nar004-1.jpg #s shown in the accompan ing figure& a techniIue used to implement a storage s stem is a$n% tape ____& which is a highHcapacit tape s stem that works with multiple tape cartridges for storing !ackups. a. archive !. network c. appliance *d. li!rar "-/-. Chapter 1+: ;nterprise Computing Question MC #-' nar004-1.jpg #s shown in the accompan ing figure& a techniIue used to implement a

storage s stem is an optical disc ____& which holds hundreds of C)s or )8)s that can contain programs and data. *a. server !. vault c. trunk d. archive "-//. Chapter 1+: ;nterprise Computing Question MC #-+ ____ servers pack a complete computer server& such as a @e! server or network server& on a single card. a. 5ltrathin *!. 6lade c. Integrated d. >rid "-/0. Chapter 1+: ;nterprise Computing Question MC #-, ____ clients are small& terminalHlike computers that mostl server for data storage and processing. *a. 1hin !. >rid c. Integrated d. #ppliance "-/2. Chapter 1+: ;nterprise Computing Question MC #-____ s stems continue running and performing tasks for at least 22 percent of the time. a. 5ltradense !. 6lade *c. BighHavaila!ilit d. 6oth # and 6 "-03. Chapter 1+: ;nterprise Computing Question MC #-/ 5ptime is a measure of ____. a. scala!ilit !. interopera!ilit *c. availa!ilit d. pro!a!ilit "-01. Chapter 1+: ;nterprise Computing Question MC #-0 BighHavaila!ilit s stems often include a feature called ____& which allows components& such as a D#I) hard disk or power supplies& to !e replaced while the rest of the s stem continues to perform its tasks. a. redundanc !. power mapping c. integration

rel

on a

*d. hotHswapping "-0". Chapter 1+: ;nterprise Computing Question MC #-2 # highHavaila!ilit s stem ma include ____ components& such as e(tra power supplies& that allow for a functioning component to take over automaticall the tasks of a similar component that fails. *a. redundant !. scala!le c. grid d. ultradense "-0'. Chapter 1+: ;nterprise Computing Question MC #/3 ____ is a measure of how well computer hardware& software& or an information s stem can grow to meet increasing performance demands. a. #vaila!ilit *!. .cala!ilit c. Interopera!ilit d. 4ro!a!ilit "-0+. Chapter 1+: ;nterprise Computing Question MC #/1 #n information s stem must share information& or have ____& with other information s stems within an enterprise. a. availa!ilit !. scala!ilit *c. interopera!ilit d. pro!a!ilit "-0,. Chapter 1+: ;nterprise Computing Question MC #/" #$n% ____& sometimes called an archival !ackup& copies all of the files in a computer. *a. full !ackup !. differential !ackup c. selective !ackup d. incremental !ackup "-0-. Chapter 1+: ;nterprise Computing Question MC #/' #$n% ____ copies onl the files that have changed since the full !ackup. a. full !ackup *!. differential !ackup c. selective !ackup d. incremental !ackup "-0/. Chapter 1+: ;nterprise Computing Question MC #/+ #$n% ____ copies the files that have changed since the last full !ackup

or last incremental !ackup. a. full !ackup !. differential !ackup c. selective !ackup *d. incremental !ackup "-00. Chapter 1+: ;nterprise Computing Question MC #/, #$n% ____& sometimes called a partial !ackup& allows the user to choose specific files to !ackup& regardless of whether or not the files have changed since the last incremental !ackup. a. full !ackup !. differential !ackup *c. selective !ackup d. incremental !ackup "-02. Chapter 1+: ;nterprise Computing Question MC #/# disaster ____ plan is a written plan descri!ing the steps a compan would take to restore computer operations in the event of a disaster. a. restoration *!. recover c. prevention d. !aseline "-23. Chapter 1+: ;nterprise Computing Question MC #// In a disaster recover plan& the emergenc plan specifies ____. a. information for simulating various levels of disasters and recording an organi=ation:s a!ilit to recover *!. the steps to !e taken immediatel after a disaster strikes c. the actions to !e taken to restore full information processing operations d. how a compan uses !ackup files and eIuipment to resume information processing "-21. Chapter 1+: ;nterprise Computing Question MC #/0 In a disaster recover plan& the !ackup plan specifies ____. a. information for simulating various levels of disasters and recording an organi=ation:s a!ilit to recover !. the steps to !e taken immediatel after a disaster strikes c. the actions to !e taken to restore full information processing operations *d. how a compan uses !ackup files and eIuipment to resume information processing "-2". Chapter 1+: ;nterprise Computing Question MC #/2 In a disaster recover plan& the recover plan specifies ____.

a. information for simulating various levels of disasters and recording an organi=ation:s a!ilit to recover !. the steps to !e taken immediatel after a disaster strikes *c. the actions to !e taken to restore full information processing operations d. how a compan uses !ackup files and eIuipment to resume information processing "-2'. Chapter 1+: ;nterprise Computing Question MC #03 #n alternative to maintaining an alternate computer facilit is to enter into a$n% ____ !ackup relationship with another firm& where one firm provides space and sometimes eIuipment to the other in case of a disaster. a. fullHrestoration !. preventative *c. reciprocal d. incremental "-2+. Chapter 1+: ;nterprise Computing Question M1L #1 # decentrali=ed approach to information technolog e(ists when companies maintain central computers supported ! a central I1 department. a. 1rue *!. Lalse "-2,. Chapter 1+: ;nterprise Computing Question M1L #" # centrali=ed approach to information s stems usuall increases the cost of maintenance and reduces managea!ilit . a. 1rue *!. Lalse "-2-. Chapter 1+: ;nterprise Computing Question M1L #' 1he t pes of information that users reIuire depends on their emplo ee level in a compan . *a. 1rue !. Lalse "-2/. Chapter 1+: ;nterprise Computing Question M1L #+ #ll emplo ees& including managers& in a compan need accurate information to perform their Ao!s effectivel . *a. 1rue !. Lalse "-20. Chapter 1+: ;nterprise Computing Question M1L #, Linancial software manages ever da transactions& such as sales and

pa ments to suppliers. a. 1rue *!. Lalse "-22. Chapter 1+: ;nterprise Computing Question M1L #5sing C#)& a factor can link individual processes so that production is !alanced& efficient& and driven ! customer demand. a. 1rue *!. Lalse "/33. Chapter 1+: ;nterprise Computing Question M1L #/ Companies use MD4 and MD4 II s stems to facilitate an MD4 or MD4 II approach to their manufacturing. *a. 1rue !. Lalse "/31. Chapter 1+: ;nterprise Computing Question M1L #0 .L# software seldom runs on mo!ile devices or note!ook computers. a. 1rue *!. Lalse "/3". Chapter 1+: ;nterprise Computing Question M1L #2 @e! site management software ena!les an I1 department to limit access to sensitive information. a. 1rue *!. Lalse "/3'. Chapter 1+: ;nterprise Computing Question M1L #13 .ecurit software tracks leads and inIuiries from customers. a. 1rue *!. Lalse "/3+. Chapter 1+: ;nterprise Computing Question MD #1 Modified Multiple Choice ;nterprises produce and gather a lot of information regarding ____ activit . a. !. c. d. management supplier customer emplo ee

"/3,. Chapter 1+: ;nterprise Computing Question MD #" Modified Multiple Choice @hich of the following tasks are linked& such that a change in one task usuall affects the other tasksJ a. !. c. d. planning leading organi=ing controlling

"/3-. Chapter 1+: ;nterprise Computing Question MD #' Modified Multiple Choice Management information s stems allow users to ____. a. !. c. d. hire emplo ees supervise activities solve pro!lems track progress

"/3/. Chapter 1+: ;nterprise Computing Question MD #+ Modified Multiple Choice ;(ternal sources of data for a ).. might include ____. a. !. c. d. interest rates population trends sales orders raw material pricing

"/30. Chapter 1+: ;nterprise Computing Question MD #, Modified Multiple Choice Lor a )..& data from internal sources could include ____. a. !. c. d. MD4 results costs of new housing construction inventor records financial data from accounting anal ses

"/32. Chapter 1+: ;nterprise Computing Question MD #Modified Multiple Choice .ome )..s include their own ____ that help users retrieve data and anal =e the results. a. !. c. d. Iuer languages programming languages statistical anal ses graphics

"/13. Chapter 1+: ;nterprise Computing Question MD #/ Modified Multiple Choice CDM mainl a. !. c. d. is used across ____ departments. sales marketing engineering customer service

"/11. Chapter 1+: ;nterprise Computing Question MD #0 Modified Multiple Choice 6ased on a user:s actions& a CM. ____ content. a. !. c. d. processes inde(es categori=es stores

"/1". Chapter 1+: ;nterprise Computing Question MD #2 Modified Multiple Choice # D#I) s stem duplicates ____ to improve data relia!ilit . a. !. c. d. Iueries instructions data information

"/1'. Chapter 1+: ;nterprise Computing Question MD #13 Modified Multiple Choice # computer:s downtime includes an a. !. c. d. time that a computer ____.

crashes reIuires installation of replacement parts needs repairs reIuires installation of upgrade parts

"/1+. Chapter 1+: ;nterprise Computing Question 1L #1 Managers at the top two levels of an organi=ation& including the chief e(ecutive officer $C;*%& mainl concern themselves with operational decisions and shortHterm planning. a. 1rue *!. Lalse "/1,. Chapter 1+: ;nterprise Computing Question 1L #" 1he activities related to running a !usiness are called ancillar

activities. a. 1rue *!. Lalse "/1-. Chapter 1+: ;nterprise Computing Question 1L #' # centrali=ed approach to information s stems allows for greater fle(i!ilit & allowing each functional unit or department to customi=e information s stems to their particular needs. a. 1rue *!. Lalse "/1/. Chapter 1+: ;nterprise Computing Question 1L #+ C#M allows engineers to create a computer protot pe for use in testing under a variet of conditions& such as hurricanes and earthIuakes. a. 1rue *!. Lalse "/10. Chapter 1+: ;nterprise Computing Question 1L #, # 14. program routes customer telephone calls to the most appropriate support person depending on the identit of the customer or responses the customer gives to prompts. a. 1rue *!. Lalse "/12. Chapter 1+: ;nterprise Computing Question 1L #;nterpriseHwide s stems are necessar !ecause functional units within an enterprise have a significant need to share data among the units. *a. 1rue !. Lalse "/"3. Chapter 1+: ;nterprise Computing Question 1L #/ ;nterpriseHwide s stems can collect and com!ine data more Iuickl and provide e(ecutive management access to a more upHtoHdate and accurate view of what is happening in an organi=ation. *a. 1rue !. Lalse "/"1. Chapter 1+: ;nterprise Computing Question 1L #0 #n *I. reduces emplo ee productivit and prevents communications among emplo ees. a. 1rue *!. Lalse

"/"". Chapter 1+: ;nterprise Computing Question 1L #2 #n *I. supports man administrative activities. *a. 1rue !. Lalse "/"'. Chapter 1+: ;nterprise Computing Question 1L #13 1ransaction processing s stems were among the first computeri=ed s stems that processed !usiness data. *a. 1rue !. Lalse "/"+. Chapter 1+: ;nterprise Computing Question 1L #11 nar006-1.jpg @ith the processing model shown on the right in the accompan ing figure& the computer collects data over time and processes all transactions later& as a group. a. 1rue *!. Lalse "/",. Chapter 1+: ;nterprise Computing Question 1L #1" nar006-1.jpg 1oda & most transaction processing s stems use the processing model on the left in the accompan ing figure. a. 1rue *!. Lalse "/"-. Chapter 1+: ;nterprise Computing Question 1L #1' MI.s seldom are integrated with transaction processing s stems. a. 1rue *!. Lalse "/"/. Chapter 1+: ;nterprise Computing Question 1L #1+ #n MI. focuses on creating information that managers and other users need to perform their Ao!s. *a. 1rue !. Lalse "/"0. Chapter 1+: ;nterprise Computing Question 1L #1, In an e(ception report& outHofHtheHordinar conditions& called nonstandard criteria& define the normal activit or status range.

a. 1rue *!. Lalse "/"2. Chapter 1+: ;nterprise Computing Question 1L #1nar001-1.jpg #n ;I. like the one shown in the accompan ing figure t picall uses internal data sources such as sales orders or inventor records. a. 1rue *!. Lalse "/'3. Chapter 1+: ;nterprise Computing Question 1L #1/ .upporting s stems help all levels of users make decisions. a. 1rue *!. Lalse "/'1. Chapter 1+: ;nterprise Computing Question 1L #10 In an e(pert s stem& a knowledge !ase is a set of logical Audgments that are applied to the inference rules each time a user descri!es a situation to the e(pert s stem. a. 1rue *!. Lalse "/'". Chapter 1+: ;nterprise Computing Question 1L #12 In an e(pert s stem& the inference rules are the com!ined su!Aect knowledge and e(perience of human e(perts. a. 1rue *!. Lalse "/''. Chapter 1+: ;nterprise Computing Question 1L #"3 MM technolog senses a person:s actions and& !ased on logical assumptions and prior e(perience& takes the appropriate action to complete a task. a. 1rue *!. Lalse "/'+. Chapter 1+: ;nterprise Computing Question 1L #"1 5sing standard and accepted technologies reIuires a compan reengineer solutions to t pical pro!lems. a. 1rue *!. Lalse "/',. Chapter 1+: ;nterprise Computing Question 1L #""

to

nar003-1.jpg # portal like the one in the accompan ing figure seldom includes search capa!ilities or a link to a search engine. a. 1rue *!. Lalse "/'-. Chapter 1+: ;nterprise Computing Question 1L #"' # data warehouse cannot !e stored in a cloud computing environment. a. 1rue *!. Lalse "/'/. Chapter 1+: ;nterprise Computing Question 1L #"+ 6ecause of the introduction of newer technologies& ;)I no longer thrives in man !usinesses. *a. 1rue !. Lalse "/'0. Chapter 1+: ;nterprise Computing Question 1L #", *ne of the first steps in the development of eHcommerce was 14.& which originall was created to eliminate paperwork and increase response time in !usiness transactions. a. 1rue *!. Lalse "/'2. Chapter 1+: ;nterprise Computing Question 1L #"@e! services include traditional user interfaces& such as a @e! page. a. 1rue *!. Lalse "/+3. Chapter 1+: ;nterprise Computing Question 1L #"/ @ith @e! services& companies provide a critical piece of !usiness functionalit to a user without worr ing a!out providing a complete solution. *a. 1rue !. Lalse "/+1. Chapter 1+: ;nterprise Computing Question 1L #"0 @orkflow rules trigger general actions to !e taken outside a compan . a. 1rue *!. Lalse

"/+". Chapter 1+: ;nterprise Computing Question 1L #"2 .erver virtuali=ation provides the capa!ilit to logicall ph sical server into man virtual servers. *a. 1rue !. Lalse

divide a

"/+'. Chapter 1+: ;nterprise Computing Question 1L #'3 1he advantage of server virtuali=ation is that it does not reIuire a new ph sical server. *a. 1rue !. Lalse "/++. Chapter 1+: ;nterprise Computing Question 1L #'1 >rid computing is rarel used in research environments. a. 1rue *!. Lalse "/+,. Chapter 1+: ;nterprise Computing Question 1L #'" # disadvantage of storage virtuali=ation is that the storage cannot !e configured Iuickl . a. 1rue *!. Lalse "/+-. Chapter 1+: ;nterprise Computing Question 1L #'' Cloud computing allows a compan to diversif its network and server infrastructure. *a. 1rue !. Lalse "/+/. Chapter 1+: ;nterprise Computing Question 1L #'+ @hen a compan uses cloud computing resources& the pa a fee !ased on the amount of computing time and other resources that the consume. *a. 1rue !. Lalse "/+0. Chapter 1+: ;nterprise Computing Question 1L #', ?ewsprint on the @e! is not replacing the newspaper& !ut enhancing it and reaching different populations. *a. 1rue !. Lalse "/+2. Chapter 1+: ;nterprise Computing Question 1L #'-

# level 1 D#I) configuration reduces storage relia!ilit !ecause& if a drive should fail& a duplicate of the reIuested data item is unavaila!le elsewhere within the arra of disks. a. 1rue *!. Lalse "/,3. Chapter 1+: ;nterprise Computing Question 1L #'/ .triping impairs disk access time& !ut does offer data duplication. a. 1rue *!. Lalse "/,1. Chapter 1+: ;nterprise Computing Question 1L #'0 # compan t picall implements a .#? solution for adding additional storage to an e(isting network. a. 1rue *!. Lalse "/,". Chapter 1+: ;nterprise Computing Question 1L #'2 # ?#. server is !est suited as central storage for an entire enterprise or large information s stem& such as an ;D4 $enterprise resource planning% s stem. a. 1rue *!. Lalse "/,'. Chapter 1+: ;nterprise Computing Question 1L #+3 @ith a practice known as outsourcing& larger enterprises elect to offload all $or at least the !ackup% storage management to an outside organi=ation or online @e! service. *a. 1rue !. Lalse "/,+. Chapter 1+: ;nterprise Computing Question 1L #+1 In a !lade server& the individual !lades insert into a !lade server chassis that can hold man !lades. *a. 1rue !. Lalse "/,,. Chapter 1+: ;nterprise Computing Question 1L #+" 6esides the costs in space demanded ! !lade servers& !lade servers reIuire more maintenance& use more energ & generate more heat& and are difficult to replace or upgrade. a. 1rue *!. Lalse

"/,-. Chapter 1+: ;nterprise Computing Question 1L #+' # !lade server made ! one manufacturer is compati!le with the !lade server chassis of ever other manufacturer. a. 1rue *!. Lalse "/,/. Chapter 1+: ;nterprise Computing Question 1L #++ *ne of the goals of an enterprise:s hardware is to maintain a low level of availa!ilit to end users. a. 1rue *!. Lalse "/,0. Chapter 1+: ;nterprise Computing Question 1L #+, #dding additional hardware often is the easiest method to grow& or scale& an information s stem. *a. 1rue !. Lalse "/,2. Chapter 1+: ;nterprise Computing Question 1L #+Individual 4C !lades in a !lade server each act as a separate personal computer. *a. 1rue !. Lalse "/-3. Chapter 1+: ;nterprise Computing Question 1L #+/ 5nlike the emergenc plan& the recover plan is the same for each t pe of disaster. a. 1rue *!. Lalse "/-1. Chapter 1+: ;nterprise Computing Question 1L #+0 nar002-1.jpg ;nterprise resource planning s stems like the ones shown in the accompan ing figure often serve as a !asis for CDM. *a. 1rue !. Lalse "/-". Chapter 1+: ;nterprise Computing Question 1L #+2 nar002-1.jpg 1he ;D4 s stem $e(amples shown in the accompan ing figure% installed at

each compan must !e customi=ed to match the !usiness reIuirements of the enterprise. *a. 1rue !. Lalse "/-'. Chapter 1+: ;nterprise Computing Question 1L #,3 nar002-1.jpg 1he complete integration provided ! ;D4 $e(amples in the accompan ing figure% means information is shared rapidl and management receives a more complete and timel view of an organi=ation through the information. *a. 1rue !. Lalse "/-+. Chapter 1+: ;nterprise Computing Question C* #1 ____________________ management& which include$s% the highest positions in a compan & focus$es% on the longHrange direction of the compan . Correct #nswer$s%: a. ;(ecutive "/-,. Chapter 1+: ;nterprise Computing Question C* #" ____________________ management is7are responsi!le for implementing the strategic decisions of higher management. Correct #nswer$s%: a. Middle "/--. Chapter 1+: ;nterprise Computing Question C* #' ____________________ management supervises the production& clerical& and other emplo ees. Correct #nswer$s%: a. *perational "/-/. Chapter 1+: ;nterprise Computing Question C* #+ ____________________ emplo ees include production& clerical& and other personnel. Correct #nswer$s%: a. ?onmanagement "/-0. Chapter 1+: ;nterprise Computing Question C* #, ?onmanagement emplo ees have access to the information to make decisions that previousl were made ! managers 9 a trend called ____________________ users.

Correct #nswer$s%: a. empowering "/-2. Chapter 1+: ;nterprise Computing Question C* #____________________ uses a computer and special software to aid in product design. Correct #nswer$s%: a. C#) !. ComputerHaided design c. ComputerHaided design $C#)% d. C#) $ComputerHaided design% "//3. Chapter 1+: ;nterprise Computing Question C* #/ ____________________ uses computers to test product designs. Correct #nswer$s%: a. ComputerHaided engineering !. C#; c. C#; $ComputerHaided engineering% d. ComputerHaided engineering $C#;% "//1. Chapter 1+: ;nterprise Computing Question C* #0 ____________________ allows an engineer to view single or multiple la ers of an airplaneQs design& for e(ample. Correct #nswer$s%: a. ComputerHaided design !. C#) c. C#) $ComputerHaided design% d. ComputerHaided design $C#)% "//". Chapter 1+: ;nterprise Computing Question C* #2 5sing ____________________& engineers can test the design of a car or !ridge !efore it is !uilt. Correct #nswer$s%: a. ComputerHaided engineering !. C#; c. C#; $ComputerHaided engineering% d. ComputerHaided engineering $C#;% "//'. Chapter 1+: ;nterprise Computing Question C* #13 ____________________ is the use of computers to control production eIuipment. Correct #nswer$s%: a. ComputerHaided manufacturing !. C#M c. C#M $ComputerHaided manufacturing% d. ComputerHaided manufacturing $C#M%

"//+. Chapter 1+: ;nterprise Computing Question C* #11 ____________________ uses computers to integrate the man different operations of the manufacturing process& using such technologies as C#)& C#;& and C#M. Correct #nswer$s%: a. CIM !. ComputerHintegrated manufacturing c. CIM $ComputerHintegrated manufacturing% d. ComputerHintegrated manufacturing $CIM% "//,. Chapter 1+: ;nterprise Computing Question C* #1" ____________________ is an approach to information management in a manufacturing environment that uses software to help monitor and control processes related to production. Correct #nswer$s%: a. Material reIuirements planning !. MD4 c. Material reIuirements planning $MD4% d. MD4 $Material reIuirements planning% "//-. Chapter 1+: ;nterprise Computing Question C* #1' ____________________ focuses on issues related to inventor and forecasting future demand. Correct #nswer$s%: a. Material reIuirements planning !. MD4 c. Material reIuirements planning $MD4% d. MD4 $Material reIuirements planning% "///. Chapter 1+: ;nterprise Computing Question C* #1+ ____________________ is an e(tension of MD4 and also includes software that helps in scheduling& tracking production in real time& and monitoring product Iualit . Correct #nswer$s%: a. Material resource planning II !. MD4 II c. Material resource planning $MD4% II d. MD4 $Material resource planning% II "//0. Chapter 1+: ;nterprise Computing Question C* #1, ____________________ software eIuips traveling salespeople with the electronic tools the need to !e more productive. Correct #nswer$s%: a. .ales force automation !. .L#

of parts

c. .ales force automation $.L#% d. .L# $.ales force automation% "//2. Chapter 1+: ;nterprise Computing Question C* #1____________________ software manages the da HtoHda interactions with customers& such as telephone calls& eHmail interactions& @e! interactions& and instant messaging sessions. Correct #nswer$s%: a. CIM !. Customer interaction management c. CIM $Customer interaction management% d. Customer interaction management $CIM% "/03. Chapter 1+: ;nterprise Computing Question C* #1/ ____________________ software helps salespeople manage customer contacts& schedule customer meetings& log customer interactions& manage product information& and take orders from customers. Correct #nswer$s%: a. .ales force automation !. .L# c. .ales force automation $.L#% d. .L# $.ales force automation% "/01. Chapter 1+: ;nterprise Computing Question C* #10 ____________________ software assists support personnel in providing the !est solutions for customers. Correct #nswer$s%: a. CIM !. Customer interaction management c. CIM $Customer interaction management% d. Customer interaction management $CIM% "/0". Chapter 1+: ;nterprise Computing Question C* #12 1he ____________________ department makes technolog decisions for an enterprise. Correct #nswer$s%: a. I1 !. information technolog c. information technolog $I1% d. I1 $information technolog % "/0'. Chapter 1+: ;nterprise Computing Question C* #"3 Man companies elevate the importance of information technolog ! including a ____________________ e(ecutive position that reports to the C;*. Correct #nswer$s%:

a. !. c. d.

CI* chief information officer chief information officer $CI*% CI* $chief information officer%

"/0+. Chapter 1+: ;nterprise Computing Question C* #"1 .ome people descri!e a$n% ____________________ as office automation. Correct #nswer$s%: a. *I. !. office information s stem c. *I. $office information s stem% d. office information s stem $*I.% "/0,. Chapter 1+: ;nterprise Computing Question C* #"" #$n% ____________________ is an information s stem that captures and processes data from da HtoHda !usiness activities. Correct #nswer$s%: a. transaction processing s stem !. 14. c. 14. $transaction processing s stem% d. transaction processing s stem $14.% "/0-. Chapter 1+: ;nterprise Computing Question C* #"' #$n% ____________________ is an individual !usiness activit . Correct #nswer$s%: a. transaction "/0/. Chapter 1+: ;nterprise Computing Question C* #"+ @hen customers make a purchase with a credit card& the with a$n% ____________________. Correct #nswer$s%: a. transaction processing s stem !. 14. c. 14. $transaction processing s stem% d. transaction processing s stem $14.% "/00. Chapter 1+: ;nterprise Computing Question C* #", Management information s stems evolved from ____________________. Correct #nswer$s%: a. transaction processing s stems "/02. Chapter 1+: ;nterprise Computing Question C* #"4u!lishing entities& such as news services& use ____________________ to keep @e! sites up to date.

are interacting

Correct #nswer$s%: a. CM. !. content management s stems c. CM. $content management s stems% d. content management s stems $CM.% "/23. Chapter 1+: ;nterprise Computing Question C* #"/ #$n% ____________________ is a com!ination of data!ases& software& and procedures that organi=es and allows access to various forms of documents and other files& including images and multimedia content. Correct #nswer$s%: a. CM. !. content management s stems c. CM. $content management s stems% d. content management s stems $CM.% "/21. Chapter 1+: ;nterprise Computing Question C* #"0 ____________________ is the process of collecting data from the Internet as a source for a data warehouse. Correct #nswer$s%: a. @e! farming "/2". Chapter 1+: ;nterprise Computing Question C* #"2 1wo popular platforms for !uilding and running ____________________ are the .un Micros stems Gava ;; platform and the Microsoft .?;1 platform. Correct #nswer$s%: a. @e! services "/2'. Chapter 1+: ;nterprise Computing Question C* #'3 Decentl & ____________________ have replaced or supplemented e(isting electronic data interchange s stems. Correct #nswer$s%: a. e(tranets "/2+. Chapter 1+: ;nterprise Computing Question C* #'1 #$n% ____________________ contains a central li!rar & or repositor & from which users are allowed to check out documents. Correct #nswer$s%: a. document management s stem !. )M. c. document management s stem $)M.% d. )M. $document management s stem% "/2,. Chapter 1+: ;nterprise Computing Question C* #'" #$n% ____________________ application is a program that assists in the

management and tracking of all the activities in a !usiness from start to finish. Correct #nswer$s%: a. workflow "/2-. Chapter 1+: ;nterprise Computing Question C* #'' 1he secure connection that a virtual private network $84?% creates !etween a user:s computer and a compan :s network is called a$n% ____________________ tunnel. Correct #nswer$s%: a. virtual private network !. 84? c. virtual private network $84?% d. 84? $virtual private network% "/2/. Chapter 1+: ;nterprise Computing Question C* #'+ @ith ____________________ computing& the network and server capacit ma !e duplicated around the world so that& for e(ample& an outage of a single server does not affect the compan Qs operations. Correct #nswer$s%: a. cloud "/20. Chapter 1+: ;nterprise Computing Question C* #', 1he simplest D#I) design is level 1& called ____________________& which writes data on two disks at the same time to duplicate the data. Correct #nswer$s%: a. mirroring "/22. Chapter 1+: ;nterprise Computing Question C* #'____________________ hardware allows large organi=ations to manage and store information and data using devices geared for heav use& ma(imum availa!ilit & and ma(imum efficienc . Correct #nswer$s%: a. ;nterprise "033. Chapter 1+: ;nterprise Computing Question C* #'/ # group of two or more integrated disks that acts like a single large hard disk is called a$n% ____________________. Correct #nswer$s%: a. D#I) !. redundant arra of independent disks c. D#I) $redundant arra of independent disks% d. redundant arra of independent disks $D#I)%

"031. Chapter 1+: ;nterprise Computing Question C* #'0 .ome D#I) levels use a techniIue called ____________________& which splits data& instructions& and information across multiple disks in the arra . Correct #nswer$s%: a. striping "03". Chapter 1+: ;nterprise Computing Question C* #'2 #$n% ____________________ is a server that is placed on a network with the sole purpose of providing storage to users and information s stems attached to the network. Correct #nswer$s%: a. network attached storage !. ?#. c. network attached storage $?#.% d. ?#. $network attached storage% "03'. Chapter 1+: ;nterprise Computing Question C* #+3 1he ____________________ of hardware to users is a measure of how often it is online. Correct #nswer$s%: a. availa!ilit "03+. Chapter 1+: ;nterprise Computing Question M# #1H"3 Identify the letter of the choice that best matches the phrase or definition.#ctivities that usuall are separated from those relating to the main mission of the compan & which are the core activities.1he kind of approach to I1 in which some companies maintain their own information s stemsMind of information s stems used ! multiple departments to facilitate information sharing and communication within an enterprise.Most e(amples of this kind of software includes a @e! interface for the emplo ees and the human resources personnel& allowing !oth to interact with the s stem when the are in the office or at home.# kind of marketing information s stem that stores and anal =es data gathered from demographics and surve s..ome of these programs allow a salesperson to upload information to a central office at the end of the da or end of the week.Mind of s stems that strive to ma(imi=e the value of each shipment made ! a compan while keeping costs to a minimum.@ith this kind of processing& the computer processes each transaction as it is entered.Com!ines information from several !usiness sources& !oth inside and outside an enterprise.Includes one or more data!ases and one or more information s stems storing data..maller in si=e than enterprisesK t picall lack an international presence)epartments& centers& and divisions in a t pical enterpriseMind of enterprise that owns a large num!er of stores in a wide geographical areaMind of enterprise that creates goods on a large scale and then distri!utes and sells them to consumers and other organi=ationsMind of enterprise that t picall does not create or sell goodsMind of enterprise that seeks to purchase and then sell large Iuantities of goods to other organi=ations& usuall at a lower cost than

retail#ctivities that relate to the main mission of the compan Mind of decisions made ! e(ecutive management1he core activities of a !usiness& and involve the creation& selling& and support of the products and services that the compan producesMind of decisions made ! middle managementsupporting decentrali=ed integrated ;DM market research s stem .L# distri!ution *E14 portal data warehouse .M6 functional unit retail manufacturing service wholesale core strategic operations tactical NaO 1. #ctivities that usuall are separated from those relating to the main mission of the compan & which are the core activities. N!O ". 1he kind of approach to I1 in which some companies maintain their own information s stems NcO '. Mind of information s stems used ! multiple departments to facilitate information sharing and communication within an enterprise. NdO +. Most e(amples of this kind of software includes a @e! interface for the emplo ees and the human resources personnel& allowing !oth to interact with the s stem when the are in the office or at home. NeO ,. # kind of marketing information s stem that stores and anal =es data gathered from demographics and surve s. NfO -. .ome of these programs allow a salesperson to upload information to a central office at the end of the da or end of the week. NgO /. Mind of s stems that strive to ma(imi=e the value of each shipment made ! a compan while keeping costs to a minimum. NhO 0. @ith this kind of processing& the computer processes each transaction as it is entered. NiO 2. Com!ines information from several !usiness sources& !oth inside and outside an enterprise. NAO 13. Includes one or more data!ases and one or more information s stems storing data. NkO 11. .maller in si=e than enterprisesK t picall lack an international presence NlO 1". )epartments& centers& and divisions in a t pical enterprise NmO 1'. Mind of enterprise that owns a large num!er of stores in a wide geographical area NnO 1+. Mind of enterprise that creates goods on a large scale and then distri!utes and sells them to consumers and other organi=ations NoO 1,. Mind of enterprise that t picall does not create or sell goods NpO 1-. Mind of enterprise that seeks to purchase and then sell large Iuantities of goods to other organi=ations& usuall at a lower cost than retail NIO 1/. #ctivities that relate to the main mission of the compan NrO 10. Mind of decisions made ! e(ecutive management NsO 12. 1he core activities of a !usiness& and involve the creation& selling& and support of the products and services that the compan produces NtO "3. Mind of decisions made ! middle management a. supporting

!. c. d. e. f. g. h. i. A. k. l. m. n. o. p. I. r. s. t.

decentrali=ed integrated ;DM market research s stem .L# distri!ution *E14 portal data warehouse .M6 functional unit retail manufacturing service wholesale core strategic operations tactical

"03,. Chapter 1+: ;nterprise Computing Question ;. #1 ;(plain in detail what a decision support s stem $)..% is. Include an e(planation of what an ;I. is in our response Correct #nswer: # decision support s stem $)..% helps users anal =e data and make decisions. *ften& a transaction processing s stem or management information s stem does not generate the t pe of report a manager needs to make a decision. # variet of decision support s stems e(ist. .ome are compan specific and designed solel for managers. *thers are availa!le to ever one on the @e!. 4rograms that anal =e data& such as those in a decision support s stem& sometimes are called online anal tical processing $*E#4% programs. 6ecause the summari=e information& these programs process man records at a time. 1his is different from online transaction processing programs& which process individual records at one time. # decision support s stem uses data from internal and e(ternal sources. Internal sources of data might include sales orders& MD4 and MD4 II results& inventor records& or financial data from accounting and financial anal ses. )ata from e(ternal sources could include interest rates& population trends& costs of new housing construction& or raw material pricing. .ome decision support s stems include their own Iuer languages& statistical anal ses& spreadsheets& and graphics that help users retrieve data and anal =e the results. .ome also allow managers to create a model of the factors affecting a decision. # product manager might need to decide on a price for a new product. # simple model for finding the !est price would include factors for the e(pected sales volume at various price levels. 1he model allows the user to ask whatH if Iuestions and view the e(pected results. # special t pe of decision support s stem& called an e(ecutive

information s stem $;I.%& supports the strategic information needs of e(ecutive management. #n ;I. presents information as charts and ta!les that show trends& ratios& and statistics. .uch a s stem t picall uses e(ternal data sources such as the )ow Gones Interactive or the Internet. 1hese e(ternal data sources provide current information a!out interest rates& commodit prices& and other leading economic indicators. # large num!er of e(ecutive managers use ;I. to compile information from various departments& such as marketing& manufacturing& and finance. Lor e(ample& a manager might use an ;I. to anal =e a compan :s financial trends. "03-. Chapter 1+: ;nterprise Computing Question ;. #" ;(plain what an e(pert s stem is& including a definition of the terms knowledge !ase and inference rules in the e(planation. Correct #nswer: #n e(pert s stem is an information s stem that captures and stores the knowledge of human e(perts and then imitates human reasoning and decision making. ;(pert s stems consist of two main components: a knowledge !ase and inference rules. # knowledge !ase is the com!ined su!Aect knowledge and e(periences of the human e(perts. 1he inference rules are a set of logical Audgments that are applied to the knowledge !ase each time a user descri!es a situation to the e(pert s stem. ;(pert s stems help all levels of users make decisions. ?onmanagement emplo ees use them to help with Ao!Hrelated decisions. ;(pert s stems also successfull have resolved such diverse pro!lems as diagnosing illnesses& searching for oil& and making soup. "03/. Chapter 1+: ;nterprise Computing Question ;. #' )escri!e what a content management s stem is. Correct #nswer: # content management s stem $CM.% is an information s stem that is a com!ination of data!ases& software& and procedures that organi=es and allows access to various forms of documents and other files& including images and multimedia content. # content management s stem includes information a!out the files and data& called metadata. Lor e(ample& the metadata for a compan :s emplo ee manual ma include the author:s name& revision num!er& a !rief summar & and last revision date. 1he content management s stem also provides securit controls for the content& such as who is allowed to add& view& and modif content and on which content the user is allowed to perform those operations. 5sers add content to a content management s stem using a graphical user interface or @e! page. 6ased on the user:s actions& the content management s stem processes content& categori=es the content& inde(es the content so that it can later !e searched& and stores the content. 5sers then have access to the content stored in such a s stem through other applications& such as an enterprise portal. ;nterprise portal software gathers information from the content management s stem& other information sources from within the enterprise& and information e(ternal to the enterprise& such as news services.

4u!lishing entities& such as news services& use content management s stems to keep @e! sites and D.. feeds upHtoHdate. #s news or information is pu!lished& it is categori=ed and updated on the appropriate sections of the @e! site. Lor e(ample& a sports writer ma su!mit a stor to the content management s stem and add metadata that indicates that the stor is a headline stor . 1he content management s stem categori=es the stor so that it is displa ed as the first item with a large headline on the sports section of the @e! site. 1he content management s stem inde(es the information in the stor so that users who search the @e! site !ased on ke words in the stor will find a link to the stor . Man content management s stems serve to enhance the effectiveness of groupware and colla!oration software. >roupware& such as Eotus ?otes from I6M& can !e integrated with content management s stems. "030. Chapter 1+: ;nterprise Computing Question ;. #+ )iscuss D#I) technolog . Correct #nswer: Lor applications that depend on relia!le data access& users must have the data availa!le when the attempt to access it. .ome manufacturers provide a t pe of hard disk s stem that connects several smaller disks into a single unit that acts like a single large hard disk. # group of two or more integrated hard disks is called a D#I) $redundant arra of independent disks%. #lthough Iuite e(pensive for large computers& D#I) is more relia!le than traditional hard disks. ?etworks and Internet servers often use D#I). D#I) duplicates data& instructions& and information to improve data relia!ilit . D#I) implements this duplication in different wa s& depending on the storage design& or level& !eing used. $1hese levels are not hierarchical. 1hat is& higher levels are not necessaril !etter than lower levels.% 1he simplest D#I) storage design is level 1& called mirroring& which writes data on two disks at the same time to duplicate the data. # level 1 configuration enhances storage relia!ilit !ecause& if a drive should fail& a duplicate of the reIuested item is availa!le elsewhere within the arra of disks. *ther D#I) levels use a techniIue called striping& which splits data& instructions& and information across multiple disks in the arra . .triping improves disk access times& !ut does not offer data duplication. Lor this reason& some D#I) levels com!ine !oth mirroring and striping. .ome personal computers now include D#I) storage& including striping and mirroring& to improve relia!ilit . "032. Chapter 1+: ;nterprise Computing Question ;. #, ;(plain what a highHavaila!ilit s stem is. Correct #nswer: BighHavaila!ilit s stems continue running and performing tasks for at least 22 percent of the time. .ome users demand that highHavaila!ilit s stems !e availa!le for 22.2 percent or 22.22 percent of the time. 5ptime is a measurement of availa!ilit . # s stem that has uptime of

22.22 percent is nonfunctional for less than one hour per ear. 1hat one hour& called downtime& includes an time that the computer crashes& needs repairs& or reIuires installation of replacement or upgrade parts. # s stem with 22.2 percent availa!ilit is said to have three nines of availa!ilit & and a s stem with 22.22 percent availa!ilit is said to have four nines of availa!ilit . Critical !usiness s stems demand high levels of availa!ilit . 1elecommunications companies& such as local telephone companies& rel on highHavaila!ilit s stems to deliver telephone service. ;mergenc 211 communications centers reIuire almost 133 percent uptime for their hardware and software applications as mandated ! law. Centrali=ed accounting or financial s stems must !e availa!le to gather sales and other accounting information from locations scattered around the glo!e. BighHavaila!ilit s stems often include a feature called hotHswapping. BotHswapping allows components& such as a D#I) hard disk or power supplies& to !e replaced while the rest of the s stem continues to perform its tasks. # highHavaila!ilit s stem also ma include redundant components. Dedundant components& such as redundant power supplies& allow for a functioning component to take over automaticall the tasks of a similar component that fails. @hen a component fails& the s stem administrator is notified& !ut the computer continues to perform its tasks !ecause a redundant component has taken its place automaticall in the s stem. "013. Chapter 1+: ;nterprise Computing Question ;. #;(plain what an emergenc plan is& including a discussion of the information the plan should contain. Correct #nswer: #n emergenc plan specifies the steps to !e taken immediatel after a disaster strikes. 1he emergenc plan usuall is organi=ed ! t pe of disaster& such as fire& flood& or earthIuake. )epending on the nature and e(tent of the disaster& the procedures that are followed in an emergenc will differ. #ll emergenc plans should contain the following information: 1. ?ames and telephone num!ers of people and organi=ations to notif $e.g.& management& fire department& police department% ". 4rocedures to follow with the computer eIuipment $e.g.& eIuipment shutdown& power shutoff& file removal% '. ;mplo ee evacuation procedures +. Deturn proceduresK that is& who can reenter the facilit and what actions the are to perform. "011. Chapter 1+: ;nterprise Computing Question C# #1 Critical Thinking Questions Case 14-1 Cou have !een hired as a consultant for a firm that advises large companies on the !est wa s to !ring enterpriseHwide technologies to !ear on their da HtoHda operations. *ne of the firms in our consulting portfolio is a uniIue car rental

service that positions cars all around the cit & in maAor metropolitan markets& and allows renters to access the vehicles that are closest to them& contingent on availa!ilit . If the car rental service would like to implement a @e! site that provides upHtoHtheHminute availa!ilit information a!out the cars in their fleet& which of the following technologies are ou likel to recommendJ a. workflow application c. e(tranet !. @e! services d. 84?

Correct #nswer: !. "01". Chapter 1+: ;nterprise Computing Question C# #" Critical Thinking Questions Case 14-1 Cou have !een hired as a consultant for a firm that advises large companies on the !est wa s to !ring enterpriseHwide technologies to !ear on their da HtoHda operations. #nother firm in our portfolio has !een using a lot of less advanced technologies for communication among its emplo ees& including mail& fa(es& and phone calls. If the are looking in particular to moderni=e and achieve more efficiencies& which of the following technologies are ou likel to recommendJ a. e(tranet c. workflow application !. 84? d. @e! services

Correct #nswer: a. "01'. Chapter 1+: ;nterprise Computing Question C# #' Critical Thinking Questions Case 14-2 In our work as a report writer for the admissions office at college& ou are called upon at the height of the admissions provide ke information to the admissions committees so the monitor the progress of the review of applicants through the process. the local season to can admissions

6e ond Aust knowing that all applicants to the college have taken four ears of ;nglish in high school in order to !e candidates for admission $which is a reIuirement for admission at our school%& ou have !een asked to report on precisel what kinds of ;nglish classes the applicants have taken. #re the courses in composition& literature& creative writingJ @hich of the following t pes of reports is likel to

serve

our purposeJ !. e(ception report d. detailed report

a. summar report c. transaction report

Correct #nswer: d. "01+. Chapter 1+: ;nterprise Computing Question C# #+ Critical Thinking Questions Case 14-2 In our work as a report writer for the admissions office at college& ou are called upon at the height of the admissions provide ke information to the admissions committees so the monitor the progress of the review of applicants through the process. the local season to can admissions

1he administrator of the office needs a Iuick look at all of the applicants who still& even at this late date& do not have all of their .#1 scores reported to the college. @hich of the following t pes of reports is likel to give ou the names of these applicants most efficientl J a. summar report c. transaction report !. e(ception report d. detailed report

Correct #nswer: !. "01,. Chapter 1,: Computer Careers and Certification Question MC #1 1he 6ureau of Ea!or .tatistics reports that the current I1 workforce is appro(imatel ____. a. 1.0 million workers !. "." million workers *c. -./ million workers d. 11." million workers "01-. Chapter 1,: Computer Careers and Certification Question MC #" Go! opportunities in the computer field generall fall into these areas: ____. a. general !usiness and government organi=ations and the computer service and repair field !. the computer eIuipment field& the computer software field& and computer sales

c. the computer education and training field and the I1 consulting field *d. all of the a!ove "01/. Chapter 1,: Computer Careers and Certification Question MC #' ____& which is a main area in an I1 department& operates the centrali=ed computer eIuipment and administers the network including !oth data and voice communications. *a. *perations !. . stems c. #nal sis d. #dministration "010. Chapter 1,: Computer Careers and Certification Question MC #+ ;mplo ees in a$n% ____ department are responsi!le for keeping all the computer operations and networks in !usiness and government running smoothl . a. *. *!. I1 c. I. d. MI. "012. Chapter 1,: Computer Careers and Certification Question MC #, Go! titles in the management area of an I1 department include all of the following ;<C;41 ____. a. proAect leader7manager *!. desktop pu!lisher c. eHcommerce director d. network administrator7wireless network administrator "0"3. Chapter 1,: Computer Careers and Certification Question MC #Go! titles in the s stem development and programming area of an I1 department include all of the following ;<C;41 ____. *a. eHcommerce director !. s stem programmer c. s stems anal st d. technical writer "0"1. Chapter 1,: Computer Careers and Certification Question MC #/ )esktop or mo!ile application programmer7developer& which is a Ao! title in the s stem development and programming area of an I1 department& converts the s stem design into the appropriate computer language& such as ____. a. 8isual 6asic !. CFF c. Gava

*d. all of the a!ove "0"". Chapter 1,: Computer Careers and Certification Question MC #0 .oftware engineer& which is a Ao! title in the s stem development and programming area of an I1 department& specifies& designs& implements& tests& and documents highHIualit software in all of the following fields ;<C;41 ____. a. ro!otics *!. semiotics c. operating s stems d. animation "0"'. Chapter 1,: Computer Careers and Certification Question MC #2 @e! software developer& which is a Ao! title in the s stem development and programming area of an I1 department& anal =es& designs& implements& and supports @e! applications and works with all of the following ;<C;41 ____. *a. 8isual 6asic !. Gava.cript c. B1ME d. multimedia "0"+. Chapter 1,: Computer Careers and Certification Question MC #13 )ata!ase ____& which is a Ao! title in the s stem development and programming area of an I1 department& uses data modeling techniIues and tools to anal =e& tune& and specif data usage within an application area. a. modeler !. manager *c. anal st d. administrator "0",. Chapter 1,: Computer Careers and Certification Question MC #11 ____ anal st& which is a Ao! title in the s stem development and programming area of an I1 department& works closel with users to anal =e their reIuirements& designs and develops new information s stems& and incorporates new technologies. a. )evelopment !. 4rogram *c. . stems d. Code "0"-. Chapter 1,: Computer Careers and Certification Question MC #1" . stems ____& which is a Ao! title in the s stem development and programming area of an I1 department& installs and maintains operating s stem software and provides technical support to the programming staff.

a. anal st !. technician c. manager *d. programmer "0"/. Chapter 1,: Computer Careers and Certification Question MC #1' ____ scientist& which is a Ao! title in the s stem development and programming area of an I1 department& researches& invents& and develops innovative solutions to comple( software reIuirements or pro!lems. *a. Computer !. I1 c. .oftware d. 4rogramming "0"0. Chapter 1,: Computer Careers and Certification Question MC #1+ ;Hcommerce ____& which is a Ao! title in the management area of an I1 department& supervises the development and e(ecution of Internet or eH commerce s stems. a. manager *!. director c. technician d. anal st "0"2. Chapter 1,: Computer Careers and Certification Question MC #1, ____& which is a Ao! title in the technical services area of an I1 department& formats and com!ines te(t and graphics to produce pu!licationHread materials. a. Composer !. >raphics manager *c. )esktop pu!lisher7compositor d. Illustrator "0'3. Chapter 1,: Computer Careers and Certification Question MC #1____& which is a Ao! title in the technical services area of an I1 department& creates visual impressions of products for advertisements and marketing materials. *a. >raphic designer !. )igital forensics e(aminer c. )esktop pu!lisher d. >raphics composer "0'1. Chapter 1,: Computer Careers and Certification Question MC #1/ ____ administrator& which is a Ao! title in the securit area of an I1 department& configures routers and firewalls and specifies @e! protocols and enterprise technologies.

a. Douting *!. ?etwork securit c. @e! protocol d. ;nterprise "0'". Chapter 1,: Computer Careers and Certification Question MC #10 ____ specialist& which is a Ao! title in the technical services area of an I1 department& reviews programs and documentation to ensure the meet an organi=ation:s standards. *a. Qualit assurance !. DeIuirements c. .tandards d. )ocumentation "0''. Chapter 1,: Computer Careers and Certification Question MC #12 ____& which is a Ao! title in the technical services area of an I1 department& maintains an organi=ation:s @e! site and creates or helps users create @e! pages. a. @e! developer *!. @e!master7@e! administrator c. @e! designer d. @e! technician "0'+. Chapter 1,: Computer Careers and Certification Question MC #"3 ____ specialist $or data communications anal st%& which is a Ao! title in the operations area of an I1 department& installs& and monitors data and7or voice communications eIuipment and software and maintains connections to the Internet and other @#?s. a. @#? !. Mo!ile *c. 8oI4 d. *perations "0',. Chapter 1,: Computer Careers and Certification Question MC #"1 ____ specialist& which is a Ao! in the training area of an I1 department& answers hardware& software& and networking Iuestions in person& over the telephone& and7or in a chat room. *a. Belp desk !. ?etworking c. Chat room d. 8oI4 "0'-. Chapter 1,: Computer Careers and Certification Question MC #"" )ata!ase administrator& which is a Ao! title in the technical services area of an I1 department& does all of the following ;<C;41 ____. a. creates the data dictionar

!. monitors the performance of the data!ase c. maintains the data dictionar *d. develops @e!H!ased data!ases "0'/. Chapter 1,: Computer Careers and Certification Question MC #"' @e! designer& which is a Ao! title in the technical services area of an I1 department& develops graphical content using all of the following ;<C;41 ____. *a. 8isual 6asic !. multimedia tools c. 4hotoshop d. Llash "0'0. Chapter 1,: Computer Careers and Certification Question MC #"+ Computer operator& which is a Ao! title in the operations area of an I1 department& performs all of the following eIuipmentHrelated activities ;<C;41 ____. *a. managing data!ase securit !. monitoring performance c. !ackup d. running Ao!s "0'2. Chapter 1,: Computer Careers and Certification Question MC #", Go! titles in the technical services area of an I1 department include all of the following ;<C;41 ____. a. data!ase administrator !. graphic designer7illustrator c. @e! designer *d. eHcommerce director "0+3. Chapter 1,: Computer Careers and Certification Question MC #"____ is a Ao! title in the operations area of an I1 department. a. 4roAect leader7manager !. )ata!ase anal st c. 4roAect manager *d. )ata communications anal st78oI4 specialist "0+1. Chapter 1,: Computer Careers and Certification Question MC #"/ ____ is a Ao! title in the training area of an I1 department. a. .oftware engineer !. @e!master *c. Belp desk specialist d. . stems anal st "0+". Chapter 1,: Computer Careers and Certification Question MC #"0

Computer eIuipment manufacturers include all of the following companies ;<C;41 ____. a. #pple Computer and B4 *!. ?etwork #ssociates and Ded Bat c. I6M and Eucent 1echnologies d. Intel and )ell "0+'. Chapter 1,: Computer Careers and Certification Question MC #"2 1he computer ____ field consists of manufacturers and distri!utors of computers and computerHrelated hardware. a. hardware !. manufacturing c. software *d. eIuipment "0++. Chapter 1,: Computer Careers and Certification Question MC #'3 1he computer ____ field consists of companies that develop& manufacture& and support a wide range of computer software. *a. software !. eIuipment c. applications d. operating s stems "0+,. Chapter 1,: Computer Careers and Certification Question MC #'1 1he computer service and repair field provides preventive ____& component installation& and repair services to customers. a. operation !. training *c. maintenance d. an of the a!ove "0+-. Chapter 1,: Computer Careers and Certification Question MC #'" Go! titles for careers related to the ____ include proAect leader7manager& programmer& developer& technical lead& software engineer& and computer scientist. a. computer eIuipment field *!. computer software field c. computer service and repair field d. computer education and training field "0+/. Chapter 1,: Computer Careers and Certification Question MC #'' Eeading software companies include all of the following ;<C;41 ____. a. Computer #ssociates and #do!e . stems !. Intuit and Deal?etworks *c. #M) and Eogitech

d. . !ase and . mantec "0+0. Chapter 1,: Computer Careers and Certification Question MC #'+ 1he largest software compan & ____& has over 02&333 emplo ees and annual revenues of more than S-3 !illion. *a. Microsoft !. #do!e . stems c. 6MC .oftware d. Intuit "0+2. Chapter 1,: Computer Careers and Certification Question MC #', nar001-1.jpg Lor roles like the one in the accompan ing figure& strong ____ skills are important& including a strong listening a!ilit and good oral communication skills. a. mathematical !. artistic c. anal tical *d. people "0,3. Chapter 1,: Computer Careers and Certification Question MC #'nar001-1.jpg Computer manufacturers& software vendors& and retailers usuall pa workers like the one shown in the accompan ing figure& !ased on ____. a. an hourl wage !. a earl salar c. the num!er of customers contacted *d. the amount of product the sell "0,1. Chapter 1,: Computer Careers and Certification Question MC #'/ nar001-1.jpg Computer ____& of which one e(ample is shown in the accompan ing figure& must have a general understanding of computers and a specific knowledge of the product the are selling. *a. salespeople !. anal sts c. technicians d. logicians "0,". Chapter 1,: Computer Careers and Certification Question MC #'0 #n advantage of attending a trade school is ____ than college or universit programs. *a. timeK students often complete trade school programs in a

shorter time !. attainmentK students often attain a higher degree in trade school programs c. pro(imit K students alwa s attend trade schools at a closer location d. all of the a!ove "0,'. Chapter 1,: Computer Careers and Certification Question MC #'2 @hich of the following is ?*1 another term for a trade schoolJ *a. computer college !. vocational school c. technical school d. career college "0,+. Chapter 1,: Computer Careers and Certification Question MC #+3 #$n% ____ agreement ensures that if a student transfers to a fourH ear college or universit & he or she will receive credit for most of the courses taken at the communit college level. a. encapsulation *!. articulation c. credit d. transfer "0,,. Chapter 1,: Computer Careers and Certification Question MC #+1 nar002-1.jpg #s shown in the accompan ing figure& ____ programs would !e a good match for people looking for realHworld& practical applications of their studies. *a. computer information s stems !. computer engineering c. computer science d. none of the a!ove "0,-. Chapter 1,: Computer Careers and Certification Question MC #+" nar002-1.jpg #s shown in the accompan ing figure& ____ programs stress the theoretical side of programming. a. computer information s stems !. computer engineering *c. computer science d. none of the a!ove "0,/. Chapter 1,: Computer Careers and Certification Question MC #+' nar002-1.jpg

#s shown in the accompan ing figure& ____ programs are focused on creating actual designs. *a. computer engineering !. computer science c. computer information s stems d. none of the a!ove "0,0. Chapter 1,: Computer Careers and Certification Question MC #++ #ll of the following are degrees in the computer science7software engineering field ;<C;41 ____. a. 6... !. M... *c. #.#... d. 4h.). "0,2. Chapter 1,: Computer Careers and Certification Question MC #+, # primar wa to keep upHtoHdate on industr trends and technologies and to develop new skills in the computer industr is through ____. a. professional organi=ations and certifications !. computer pu!lications and @e! sites c. continuing education activities *d. all of the a!ove "0-3. Chapter 1,: Computer Careers and Certification Question MC #+4rofessional organi=ations that are influential in the computer industr are the ____. a. #ssociation of 4ersonal Computer 5ser >roups $#4C5>% and Gava 5ser >roup $G5>% *!. #ssociation for Computing Machiner $#CM% and #ssociation of Information 1echnolog 4rofessionals $#I14% c. Einu( 5sers >roups @orld@ide $E5>@@% and 6ureau of Ea!or .tatistics $6E.% d. all of the a!ove "0-1. Chapter 1,: Computer Careers and Certification Question MC #+/ 6oth #CM $#ssociation for Computing Machiner % and #I14 $#ssociation of Information 1echnolog 4rofessionals% offer ____. a. chapters for !oth professionals and students !. workshops& seminars& and conventions c. programs to help with continuing education *d. all of the a!ove "0-". Chapter 1,: Computer Careers and Certification Question MC #+0 1he ____ is a scientific and educational organi=ation dedicated to advancing knowledge and proficienc of information technolog .

a. IC. !. C;. *c. #CM d. C#. "0-'. Chapter 1,: Computer Careers and Certification Question MC #+2 #$n% ____ is a collection of people with common computer eIuipment or software interests that meets regularl to share information. a. G#) group *!. user group c. technical team d. computer team "0-+. Chapter 1,: Computer Careers and Certification Question MC #,3 ____ is a process of verif ing the technical knowledge of an individual who has demonstrated competence in a particular area. a. Competence anal sis !. #rticulation *c. Certification d. ;(pert anal sis "0-,. Chapter 1,: Computer Careers and Certification Question MC #,1 Computing professionals t picall o!tain a certification ! ____. *a. passing an e(amination !. completing a proAect c. signing a form d. writing a paper "0--. Chapter 1,: Computer Careers and Certification Question MC #," nar003-1.jpg 1echnical certification programs are offered ! man vendors& called ____ organi=ations& that develop and administer the e(aminations to determine whether a person is Iualified for certificationK a @e! site showing certification percentages is shown in the accompan ing figure. a. articulating *!. sponsoring c. certified d. !eta "0-/. Chapter 1,: Computer Careers and Certification Question MC #,' ____ is a !enefit offered ! vendorHsponsored certifications. a. #ccess to technical information !. #utomatic notification of updates c. #ccess to !eta products *d. #ll of the a!ove

"0-0. Chapter 1,: Computer Careers and Certification Question MC #,+ I1 certification can do all of the following ;<C;41 ____. a. enhance emplo ees: careers !. provide emplo ees with added credi!ilit emplo ers c. increase emplo ee salaries *d. guarantee Ao! securit among peers and

"0-2. Chapter 1,: Computer Careers and Certification Question MC #,, @hen choosing a certification& computer users should do all of the following ;<C;41 ____. a. consider their career path over the long term *!. rel on the advice of people in unrelated fields c. assess their !ackground and e(perience d. research certifications to find those that !est match their needs "0/3. Chapter 1,: Computer Careers and Certification Question MC #,If a certification e(am is not passed& the testHtaker must ____. *a. pa the fee again to retake the test !. immediatel retake the test at no cost c. never take the test again d. complete a remedial course of stud "0/1. Chapter 1,: Computer Careers and Certification Question MC #,/ ____ Certified 4rofessional for Eotus .oftware is an application software certification that tests knowledge of Eotus programs. *a. I6M !. Microsoft c. #do!e d. *racle "0/". Chapter 1,: Computer Careers and Certification Question MC #,0 ____ Certified #ssociate is an application software certification that tests a user:s e(pertise with Llash and )reamweaver. a. Microsoft *!. #do!e c. @e! d. #F "0/'. Chapter 1,: Computer Careers and Certification Question MC #,2 ____ Certified . stem #dministrator is an operating s stem certification that tests knowledge of administering the .olaris operating s stem.

a. #do!e *!. .un c. ?ovell d. 5?I< "0/+. Chapter 1,: Computer Careers and Certification Question MC #-3 ____ tests a user:s skills of Microsoft *ffice programs and some versions of @indows. a. MC).1 !. MC#4 c. #C; *d. MC#. "0/,. Chapter 1,: Computer Careers and Certification Question MC #-1 .un Certified ;nterprise #rchitect is a programming certification that tests knowledge of creating and maintaining ____ applications. a. 5?I< !. 8isual 6asic *c. G";; d. 4erl "0/-. Chapter 1,: Computer Careers and Certification Question MC #-" .un Certified Gava ____ is a programming certification sponsored ! .un that tests advanced knowledge of the Gava programming language. a. 4rogrammer *!. )eveloper c. #nal st d. Coder "0//. Chapter 1,: Computer Careers and Certification Question MC #-' .un Certified Gava ____ is a programming certification sponsored ! .un that tests !asic knowledge of the Gava programming language. *a. 4rogrammer !. Coder c. #nal st d. )eveloper "0/0. Chapter 1,: Computer Careers and Certification Question MC #-+ I6M Certified .olution ____ is a programming certification that tests knowledge of developing <ME applications with @e! services. a. #nal st !. Manager *c. )eveloper d. .pecialist

"0/2. Chapter 1,: Computer Careers and Certification Question MC #-, ____ is a hardware certification sponsored ! the Computing 1echnolog Industr #ssociation that tests entr Hlevel knowledge of personal computer setup& configuration& maintenance& and trou!leshooting. a. .C?# !. I6M e.erver *c. #F d. #ll of the a!ove "003. Chapter 1,: Computer Careers and Certification Question MC #-____ is a networking certification sponsored ! .un that tests knowledge of administering .un networks. a. .C?4 *!. .C?# c. CI..4 d. CC; "001. Chapter 1,: Computer Careers and Certification Question MC #-/ ____ is a digital forensics certification sponsored ! International #ssociation of Computer Investigative .pecialists that tests !asic knowledge of forensics ethics& imaging& e(amination& collection& and reporting. *a. C;;C. !. CC; c. .C?4 d. CI..4 "00". Chapter 1,: Computer Careers and Certification Question MC #-0 ____ is a digital forensics certification sponsored ! International .ociet of Lorensic Computer ;(aminers that tests core knowledge of acIuisition& marking& handling& and storage of computer evidence using a particular operating s stem. a. .C?# *!. CC; c. .C?4 d. CI..4 "00'. Chapter 1,: Computer Careers and Certification Question MC #-2 4eople who ma !e interested in ____ include information securit officers& law enforcement officials& militar intelligence officers& network administrators& network securit specialists& and securit administrators. *a. digital forensics certification !. application software certification c. networking certification d. hardware certification

"00+. Chapter 1,: Computer Careers and Certification Question MC #/3 ____ is an Internet certification sponsored ! Cisco that tests e(pert level knowledge in areas of internetwork communications& securit & routing& and switching. a. *C4 !. C@4 *c. CCI; d. CI@ "00,. Chapter 1,: Computer Careers and Certification Question MC #/1 ____ is a securit certification sponsored ! International Information . stems .ecurit Certification Consortium that tests inHdepth knowledge of access control methods& information s stems development& cr ptograph & operations securit & ph sical securit & and network and Internet securit . a. .C?4 !. .C?# *c. CI..4 d. #F "00-. Chapter 1,: Computer Careers and Certification Question MC #/" ____ is a securit certification sponsored ! 1he .ecurit Certified 4rogram that tests skills with firewalls and defending against network intrusions. a. C@4 !. CCI; c. .C?# *d. .C?4 "00/. Chapter 1,: Computer Careers and Certification Question MC #/' ____ is a securit certification sponsored ! 1he .ecurit Certified 4rogram that tests network securit skills related to wireless securit & eHmail securit & digital certificates& digital signatures& and !iometrics. *a. .C?# !. CI@ c. C@4 d. CCI; "000. Chapter 1,: Computer Careers and Certification Question MC #/+ 4eople who ma !e interested in ____ include Internet and intranet managers& Internet service provider staff& network administrators& @e!masters& and @e! software developers. a. computer forensics certification !. application software certification

*c. Internet certification d. operating s stem certification "002. Chapter 1,: Computer Careers and Certification Question MC #/, ____ is an Internet certification sponsored ! the International @e!masters #ssociation that tests advanced knowledge in the areas of @e! site design and development& and server administration and securit . a. *C4 *!. C@4 c. CCI; d. CI@ "023. Chapter 1,: Computer Careers and Certification Question MC #/____ is an Internet certification sponsored ! 4rosoft Eearning that tests knowledge of @e! development& securit & and administration. a. C@4 !. *C4 c. CCI; *d. CI@ "021. Chapter 1,: Computer Careers and Certification Question MC #// I6M Certified .olutions ;(pert Y )6" is a certification that tests advanced skills of administration of the )6" ____. *a. )6M. !. clients c. @e! server d. all of the a!ove "02". Chapter 1,: Computer Careers and Certification Question MC #/0 I6M Certified .olutions ;(pert Y Informi( is a ____ certification that tests advanced skills of administration of Informi(. a. spreadsheet *!. data!ase c. server d. network "02'. Chapter 1,: Computer Careers and Certification Question MC #/2 ____ is a data!ase certification sponsored ! Microsoft that tests skills reIuired to use .QE .erver to design and install& manage& and maintain a data!ase s stem. a. MCC4 *!. MCI14 c. MCC. d. MCI4

"02+. Chapter 1,: Computer Careers and Certification Question MC #03 ____ is a data!ase certification sponsored ! *racle that tests knowledge of developing and deplo ing largeHscale *racle data!ase management s stems. *a. *C4 !. C@4 c. CCI; d. CI@ "02,. Chapter 1,: Computer Careers and Certification Question M1L #1 1oda :s technolog allows s stems anal sts to diagnose and repair software pro!lems from a remote location. a. 1rue *!. Lalse "02-. Chapter 1,: Computer Careers and Certification Question M1L #" nar001-1.jpg Computer technicians like the one in the accompan ing figure need a thorough understanding of the products availa!le& and need to know how to discuss computers without using Aargon. a. 1rue *!. Lalse "02/. Chapter 1,: Computer Careers and Certification Question M1L #' . stems administrators not onl must have strong technical skills in their speciali=ed area& !ut also the must have the people skills necessar to communicate their suggestions effectivel to their clients. a. 1rue *!. Lalse "020. Chapter 1,: Computer Careers and Certification Question M1L #+ #fter two ears of stud in a C. program& students ma receive an associate:s degree or certificate. a. 1rue *!. Lalse "022. Chapter 1,: Computer Careers and Certification Question M1L #, 1he main difference !etween a CI. and MI. curriculum is that the ratio of !usiness courses to computer courses is greater in a CI. curriculum. a. 1rue *!. Lalse

"233. Chapter 1,: Computer Careers and Certification Question M1L #1he focus of the #CM is computer science and computer science education. *a. 1rue !. Lalse "231. Chapter 1,: Computer Careers and Certification Question M1L #/ Computer certification demonstrates the master of a skill set and knowledge !ase in a specific I1 area. *a. 1rue !. Lalse "23". Chapter 1,: Computer Careers and Certification Question M1L #0 .elfHstud is the most e(pensive option to help professionals prepare for certification e(aminations. a. 1rue *!. Lalse "23'. Chapter 1,: Computer Careers and Certification Question M1L #2 *nline certification stud programs cost appro(imatel dou!le the price of traditional instructorHled programs. a. 1rue *!. Lalse "23+. Chapter 1,: Computer Careers and Certification Question M1L #13 1oda & more than '&333 certifications are availa!le. a. 1rue *!. Lalse "23,. Chapter 1,: Computer Careers and Certification Question MD #1 Modified Multiple Choice Most organi=ations have networks to help ensure smooth communications among ____. a. !. c. d. emplo ees the media vendors customers

"23-. Chapter 1,: Computer Careers and Certification Question MD #" Modified Multiple Choice Career opportunities in the computer eIuipment field involve the ____

of computer eIuipment. a. !. c. d. marketing manufacture design production

"23/. Chapter 1,: Computer Careers and Certification Question MD #' Modified Multiple Choice ;ntr Hlevel Ao!s for students with certificates from a trade school include ____. a. !. c. d. computer technician computer science instructor desktop pu!lisher help desk specialist

"230. Chapter 1,: Computer Careers and Certification Question MD #+ Modified Multiple Choice In addition to computerHrelated skills& CI. maAors should have ____. a. !. c. d. e(cellent people skills the a!ilit to work in teams a keen understanding of !usiness good presentation skills

"232. Chapter 1,: Computer Careers and Certification Question MD #, Modified Multiple Choice .tudents enrolled in fourH ear CI. programs receive a !achelor:s degree usuall with an emphasis in ____. a. !. c. d. software development networking s stems anal sis and design help desk staffing

"213. Chapter 1,: Computer Careers and Certification Question MD #Modified Multiple Choice C. programming courses t picall a. !. c. d. include su!Aects such as ____.

artificial intelligence operating s stems data and file structures s stems anal sis and design

"211. Chapter 1,: Computer Careers and Certification Question MD #/ Modified Multiple Choice

Computer engineering students usuall during the programs. a. !. c. d. mathematics electrical engineering marketing ph sics

are reIuired to take ____ courses

"21". Chapter 1,: Computer Careers and Certification Question MD #0 Modified Multiple Choice Man companies offer training on their products in the form of ____. a. !. c. d. !ooks C61 videoH!ased training instructorHled training in a classroom

"21'. Chapter 1,: Computer Careers and Certification Question MD #2 Modified Multiple Choice .ponsors of I1 certifications include ____. a. !. c. d. independent training companies computer eIuipment vendors professional organi=ations computer resellers

"21+. Chapter 1,: Computer Careers and Certification Question MD #13 Modified Multiple Choice ____ is a networking certification& which tests knowledge of a compan H specific network. a. !. c. d. ?C# ??1 CC?4 ?C;

"21,. Chapter 1,: Computer Careers and Certification Question 1L #1 1he 5... )epartment of Ea!or:s 6ureau of Ea!or .tatistics $6E.% reports that I1 will !e one of the slowest growing industries for the ne(t several ears. a. 1rue *!. Lalse "21-. Chapter 1,: Computer Careers and Certification Question 1L #" @hile the use of computers and the demand for computer specialists continues to decline& the num!er of students maAoring in computerH

related fields is much greater than what the industr a. 1rue *!. Lalse

needs.

"21/. Chapter 1,: Computer Careers and Certification Question 1L #' 1he computer industr has created thousands of highHtech Ao!s& even in companies whose primar !usiness is not computerHrelated. *a. 1rue !. Lalse "210. Chapter 1,: Computer Careers and Certification Question 1L #+ In the fastHpaced world of technolog & Ao! titles are standardi=ed. a. 1rue *!. Lalse "212. Chapter 1,: Computer Careers and Certification Question 1L #, Most organi=ations use networks to help ensure smooth communications among emplo ees& vendors& and customers. *a. 1rue !. Lalse "2"3. Chapter 1,: Computer Careers and Certification Question 1L #1he education reIuired for a computer games designer is a !achelorQs degree in computer science or software engineering. *a. 1rue !. Lalse "2"1. Chapter 1,: Computer Careers and Certification Question 1L #/ 1he annual !ase salar range for a technical writer is S/'&333 to S1+3&333. a. 1rue *!. Lalse "2"". Chapter 1,: Computer Careers and Certification Question 1L #0 I6M is one of the smaller computer companies with fewer than '&1,3 emplo ees and annual sales of less than S0.1 million. a. 1rue *!. Lalse "2"'. Chapter 1,: Computer Careers and Certification Question 1L #2 #ll software companies speciali=e in a particular t pe of software.

a. 1rue *!. Lalse "2"+. Chapter 1,: Computer Careers and Certification Question 1L #13 1he software industr is modest& with annual sales around S- million. a. 1rue *!. Lalse "2",. Chapter 1,: Computer Careers and Certification Question 1L #11 1oda & computer technicians alwa s make repairs at the site of the computer eIuipment. a. 1rue *!. Lalse "2"-. Chapter 1,: Computer Careers and Certification Question 1L #1" nar001-1.jpg Computer salespeople like the one in the accompan ing figure generall ignore a !u er:s needs and simpl provide the hardware and software availa!le. a. 1rue *!. Lalse "2"/. Chapter 1,: Computer Careers and Certification Question 1L #1' More e(perienced corporate computer sales representatives can !e among an organi=ation:s most highl paid emplo ees. *a. 1rue !. Lalse "2"0. Chapter 1,: Computer Careers and Certification Question 1L #1+ 1he decreased sophistication and comple(it of toda :s computer products have closed opportunities in computerHrelated education and training. a. 1rue *!. Lalse "2"2. Chapter 1,: Computer Careers and Certification Question 1L #1, Lew companies have their own corporate training departments. a. 1rue *!. Lalse "2'3. Chapter 1,: Computer Careers and Certification Question 1L #1Corporations usuall reIuire more educational !ackground for trainers

than educational institutions reIuire for instructors. a. 1rue *!. Lalse "2'1. Chapter 1,: Computer Careers and Certification Question 1L #1/ #fter o!taining an education& ou must keep a!reast of changes in the computer field. *a. 1rue !. Lalse "2'". Chapter 1,: Computer Careers and Certification Question 1L #10 *ne disadvantage of attending a trade school is timeK it often takes longer to complete trade school programs than it does a college degree. a. 1rue *!. Lalse "2''. Chapter 1,: Computer Careers and Certification Question 1L #12 5pon completion of a trade school education& students often receive a certificate. *a. 1rue !. Lalse "2'+. Chapter 1,: Computer Careers and Certification Question 1L #"3 .ome graduates of trade schools receive an associate degree or higher. *a. 1rue !. Lalse "2',. Chapter 1,: Computer Careers and Certification Question 1L #"1 1o ensure coursework will transfer& students should ask an advisor if the trade school has a certification agreement with a college or universit . a. 1rue *!. Lalse "2'-. Chapter 1,: Computer Careers and Certification Question 1L #"" # twoH ear school often is called a communit college or Aunior college. *a. 1rue !. Lalse "2'/. Chapter 1,: Computer Careers and Certification Question 1L #"' Individuals with advanced degrees in specific fields have a !etter

chance of success. *a. 1rue !. Lalse "2'0. Chapter 1,: Computer Careers and Certification Question 1L #"+ Computer engineers work independentl or with teams of other engineers. *a. 1rue !. Lalse "2'2. Chapter 1,: Computer Careers and Certification Question 1L #", Man companies list their Ao! openings& internship opportunities& and career opportunities on their @e! sites. *a. 1rue !. Lalse "2+3. Chapter 1,: Computer Careers and Certification Question 1L #"Lew computerHrelated careers offer much opportunit & !ut usuall the reIuire no initial or continuing formal education. a. 1rue *!. Lalse "2+1. Chapter 1,: Computer Careers and Certification Question 1L #"/ .ome companies allow Ao! seekers to su!mit their resumes online. *a. 1rue !. Lalse "2+". Chapter 1,: Computer Careers and Certification Question 1L #"0 .ome @e! sites speciali=e in helping people find Ao!s. *a. 1rue !. Lalse "2+'. Chapter 1,: Computer Careers and Certification Question 1L #"2 Go!Hsearch @e! sites provide emplo ers with free Ao!Hsearch servicesK it is the Ao! seekers who t picall pa the fee. a. 1rue *!. Lalse "2++. Chapter 1,: Computer Careers and Certification Question 1L #'3 1o remain competitive& workers in computerHrelated fields must keep their skills current. *a. 1rue

!. Lalse "2+,. Chapter 1,: Computer Careers and Certification Question 1L #'1 Computer professionals with common interests and a desire to e(tend their proficienc have formed computerHrelated professional organi=ations to share their knowledge. *a. 1rue !. Lalse "2+-. Chapter 1,: Computer Careers and Certification Question 1L #'" #ttending professional meetings as a guest or student mem!er provides an e(cellent opportunit for students to learn a!out the I1 industr and to meet and talk with professionals in the field. *a. 1rue !. Lalse "2+/. Chapter 1,: Computer Careers and Certification Question 1L #'' .tudent chapters of professional organi=ations do not e(ist on college campuses. a. 1rue *!. Lalse "2+0. Chapter 1,: Computer Careers and Certification Question 1L #'+ Lew metropolitan areas have local computer user groups. a. 1rue *!. Lalse "2+2. Chapter 1,: Computer Careers and Certification Question 1L #', .ta ing aware of new products and services in the computer industr is an eas task !ecause technolog changes so slowl . a. 1rue *!. Lalse "2,3. Chapter 1,: Computer Careers and Certification Question 1L #'Computer workshops and seminars usuall last one or two months. a. 1rue *!. Lalse "2,1. Chapter 1,: Computer Careers and Certification Question 1L #'/ Computer conferences& conventions& and trade shows often last for a week. *a. 1rue

!. Lalse "2,". Chapter 1,: Computer Careers and Certification Question 1L #'0 nar00!-1.jpg Companies that once pu!lished their articles strictl in print have now turned to pu!lishing onl online& on @e! sites like the one in the accompan ing figure. *a. 1rue !. Lalse "2,'. Chapter 1,: Computer Careers and Certification Question 1L #'2 Lew Ao! listings ask for specific skills represented ! certifications& and the num!er of companies reIuiring these skills is e(pected to decline in the future. a. 1rue *!. Lalse "2,+. Chapter 1,: Computer Careers and Certification Question 1L #+3 nar003-1.jpg 8endorHsponsored certifications like the ones detailed in the accompan ing figure offer man special !enefits as incentives. *a. 1rue !. Lalse "2,,. Chapter 1,: Computer Careers and Certification Question 1L #+1 nar003-1.jpg @e! sites !elonging to certification sponsors like those listed in the accompan ing figure generall contain descriptions of availa!le certifications& with freIuentl asked Iuestions $L#Qs% and links to authori=ed training and testing centers. *a. 1rue !. Lalse "2,-. Chapter 1,: Computer Careers and Certification Question 1L #+" #n industr Hsponsored stud indicates that certified workers in the compan have lower morale and are less productive than noncertified emplo ees. a. 1rue *!. Lalse "2,/. Chapter 1,: Computer Careers and Certification Question 1L #+' Certification is a form of industr selfHregulation.

*a. 1rue !. Lalse "2,0. Chapter 1,: Computer Careers and Certification Question 1L #++ #ll certifications are the same with respect to training and options. a. 1rue *!. Lalse "2,2. Chapter 1,: Computer Careers and Certification Question 1L #+, If someone is new to the computer field& it is !est to start with a specific& higherHlevel certification. a. 1rue *!. Lalse "2-3. Chapter 1,: Computer Careers and Certification Question 1L #+# certification represents onl a small commitment in time and mone . a. 1rue *!. Lalse "2-1. Chapter 1,: Computer Careers and Certification Question 1L #+/ Most certification programs reIuire academic coursework. a. 1rue *!. Lalse "2-". Chapter 1,: Computer Careers and Certification Question 1L #+0 Most professionals have the e(perience and skill set to take a certification e(am without preparation. a. 1rue *!. Lalse "2-'. Chapter 1,: Computer Careers and Certification Question 1L #+2 Certification training options are availa!le to suit ever learning st le. *a. 1rue !. Lalse "2-+. Chapter 1,: Computer Careers and Certification Question 1L #,3 Internet certifications are eas and reIuire no technical e(pertise in networking hardware or configuration !efore enrollment in a training program. a. 1rue

*!. Lalse "2-,. Chapter 1,: Computer Careers and Certification Question C* #1 ____________________& which is a main area of an I1 department& directs the planning& research& development& evaluation& and integration of technolog . Correct #nswer$s%: a. Management "2--. Chapter 1,: Computer Careers and Certification Question C* #" ____________________& which is a main area of an I1 department& anal =es& designs& develops& and implements new information technolog and maintains and improves e(isting s stems. Correct #nswer$s%: a. . stem development and programming "2-/. Chapter 1,: Computer Careers and Certification Question C* #' ____________________& which is a main area in an I1 department& evaluates and integrates new technologies& administers an organi=ation:s data resources& and supports the centrali=ed computer operating s stem or servers. Correct #nswer$s%: a. 1echnical services "2-0. Chapter 1,: Computer Careers and Certification Question C* #+ ____________________& which is a main area in an I1 department& assists users with using components of the information s stems or answers specific Iuestions. Correct #nswer$s%: a. 1raining "2-2. Chapter 1,: Computer Careers and Certification Question C* #, 1he ____________________ directs a compan :s information service and communications functions. Correct #nswer$s%: a. CI* !. chief information officer c. chief information officer $CI*% d. CI* $chief information officer% e. C1* f. chief technolog officer g. chief technolog officer $C1*% h. C1* $chief technolog officer% "2/3. Chapter 1,: Computer Careers and Certification Question C* #-

#$n% ____________________ works with the anal st& programmer& and user to create s stem documentation and user materials. Correct #nswer$s%: a. technical writer "2/1. Chapter 1,: Computer Careers and Certification Question C* #/ #$n% ____________________ installs& configures& and maintains E#?s& @#?s& intranets& and Internet s stems. Correct #nswer$s%: a. network administrator "2/". Chapter 1,: Computer Careers and Certification Question C* #0 ____________________& which is a Ao! title in the management area of an I1 department& oversees all assigned proAects& allocates resources& selects teams& and conducts performance appraisals. Correct #nswer$s%: a. 4roAect leader !. 4roAect manager c. 4roAect leader7manager d. 4roAect manager7leader "2/'. Chapter 1,: Computer Careers and Certification Question C* #2 #$n% ____________________ oversees @e! site performance& maintains a compan :s @e! site and creates or helps users create @e! pages. Correct #nswer$s%: a. @e!master !. @e! administrator c. @e!master7@e! administrator "2/+. Chapter 1,: Computer Careers and Certification Question C* #13 Go!s in the ____________________ field include designing and fa!ricating computer chips& testing internal components& assem!ling computers and devices& and packing computers and peripherals. Correct #nswer$s%: a. computer eIuipment "2/,. Chapter 1,: Computer Careers and Certification Question C* #11 nar006-1.jpg 1 pical Ao!s for workers in the ____________________ field include service technician& computer repairperson& repair technician& and computer technician $like the one in the accompan ing figure%. Correct #nswer$s%: a. computer service and repair !. computer repair and service

"2/-. Chapter 1,: Computer Careers and Certification Question C* #1" nar006-1.jpg #s shown in the accompan ing figure& a$n% ____________________ installs& maintains& repairs& and trou!leshoots hardware and installs& upgrades& and configures software. Correct #nswer$s%: a. computer technician "2//. Chapter 1,: Computer Careers and Certification Question C* #1' nar006-1.jpg 4eople who ma !e interested in ____________________ certification include I1 consultants& hardware technicians $like the one in the accompan ing figure%& help desk specialists& network securit specialists& and s stem administrators. Correct #nswer$s%: a. *. !. operating s stem c. operating s stem $*.% d. *. $operating s stem% "2/0. Chapter 1,: Computer Careers and Certification Question C* #1+ nar001-1.jpg 4eople who would !enefit from ____________________ certifications include people like the emplo ee in the accompan ing figure& as well as computer teachers& corporate trainers& desktop pu!lishers& graphic designers& help desk specialists& and office manager7workers. Correct #nswer$s%: a. application software "2/2. Chapter 1,: Computer Careers and Certification Question C* #1, nar002-1.jpg ;ntr Hlevel Ao!s for graduating ____________________ students& given the credentials listed in the accompan ing figure& include desktop or mo!ile application programmer7developer& computer operator& computer sales representative& computer technician& graphic designer7illustrator& help desk specialist& and technical writer. Correct #nswer$s%: a. computer information s stems !. CI. c. computer information s stems $CI.% d. CI. $computer information s stems%

"203. Chapter 1,: Computer Careers and Certification Question C* #1nar002-1.jpg ;ntr Hlevel Ao!s for graduating ____________________ students& given the credentials listed in the accompan ing figure& include software engineer& network securit specialist& computer hardware designer& new hardware tester& and I1 consultant. Correct #nswer$s%: a. computer engineering !. C; c. C; $computer engineering% d. computer engineering $C;% "201. Chapter 1,: Computer Careers and Certification Question C* #1/ ;ntr Hlevel Ao!s for graduating ____________________ students include software engineer& s stems programmer& storage administrator7anal st& digital forensics e(aminer& and I1 consultant. Correct #nswer$s%: a. computer science !. C. $computer science% c. C. d. computer science $C.% "20". Chapter 1,: Computer Careers and Certification Question C* #10 6oth #CM and #I14 offer ____________________ that !ring together mem!ers with shared interests& needs& knowledge& and e(perience. Correct #nswer$s%: a. special interest groups !. .I>s c. special interest groups $.I>s% d. .I>s $special interest groups% "20'. Chapter 1,: Computer Careers and Certification Question C* #12 *ne of the larger technolog trade shows in the world is the ____________________& which !rings together thousands of e(hi!itors and more than 113&333 attendees. Correct #nswer$s%: a. C;. !. International Consumer ;lectronics .how c. C;. $International Consumer ;lectronics .how% d. International Consumer ;lectronics .how $C;.% "20+. Chapter 1,: Computer Careers and Certification Question C* #"3 *ne wa to keep up to date a!out industr trends and technologies is to read one or more computer ____________________ pu!lications regularl or visit news& !logs& wikis& or technical @e! sites. Correct #nswer$s%:

a. industr "20,. Chapter 1,: Computer Careers and Certification Question C* #"1 4rofessional organi=ations that offer certifications& such as the ____________________& define standards designed to raise the competence level for the computer industr . Correct #nswer$s%: a. ICC4 !. Institute for the Certification of Computing 4rofessionals c. Institute for the Certification of Computing 4rofessionals $ICC4% d. ICC4 $Institute for the Certification of Computing 4rofessionals% "20-. Chapter 1,: Computer Careers and Certification Question C* #"" Lle(i!le ____________________ programs help professionals prepare for certification at their own pace and supplement other training methods. Correct #nswer$s%: a. selfHstud "20/. Chapter 1,: Computer Careers and Certification Question C* #"' Man ____________________ training classes for certification are availa!le on the Internet and ! man companies that have set up intranets within their organi=ations. Correct #nswer$s%: a. online "200. Chapter 1,: Computer Careers and Certification Question C* #"+ ____________________ training is availa!le in a variet of forms& including seminars& !oot camps& and academicHst le classes. Correct #nswer$s%: a. InstructorHled "202. Chapter 1,: Computer Careers and Certification Question C* #", .ome certification tests use a techniIue known as ____________________& where the tests anal =e a person:s responses while taking the test. Correct #nswer$s%: a. computeri=ed adaptive testing !. C#1 c. computeri=ed adaptive testing $C#1% d. C#1 $computeri=ed adaptive testing% "223. Chapter 1,: Computer Careers and Certification Question C* #"____________________ is an application software certification sponsored ! Microsoft that tests a user:s skills solving pro!lems associated

with applications that run on @indows and the operating s stem itself. Correct #nswer$s%: a. Microsoft Certified )esktop .upport 1echnician !. MC).1 c. Microsoft Certified )esktop .upport 1echnician $MC).1% d. MC).1 $Microsoft Certified )esktop .upport 1echnician% "221. Chapter 1,: Computer Careers and Certification Question C* #"/ ____________________ is a networking certification sponsored ! Microsoft that tests technical e(pertise in one of several areas including managing and trou!leshooting networks using @indows operating s stems. Correct #nswer$s%: a. Microsoft Certified . stems #dministrator !. MC.# c. Microsoft Certified . stems #dministrator $MC.#% d. MC.# $Microsoft Certified . stems #dministrator% "22". Chapter 1,: Computer Careers and Certification Question C* #"0 ____________________ is an operating s stem certification sponsored ! Ded Bat that tests technical e(pertise in setting up and administering network services and the Einu( operating s stems. Correct #nswer$s%: a. Ded Bat Certified ;ngineer !. DBC; c. Ded Bat Certified ;ngineer $DBC;% d. DBC; $Ded Bat Certified ;ngineer% "22'. Chapter 1,: Computer Careers and Certification Question C* #"2 ____________________ is a programming certification sponsored ! the I;;; Computer .ociet that tests advanced knowledge of software development process and tools. Correct #nswer$s%: a. C.)4 !. Certified .oftware )evelopment 4rofessional c. Certified .oftware )evelopment 4rofessional $C.)4% d. C.)4 $Certified .oftware )evelopment 4rofessional% "22+. Chapter 1,: Computer Careers and Certification Question C* #'3 ____________________ is a programming certification sponsored ! Microsoft that tests knowledge of developing @e! or @indowsH!ased applications using programs in the 8isual .tudio suite and the .?;1 framework. Correct #nswer$s%: a. Microsoft Certified 4rofessional )eveloper !. MC4) c. Microsoft Certified 4rofessional )eveloper $MC4)%

d. MC4) $Microsoft Certified 4rofessional )eveloper% "22,. Chapter 1,: Computer Careers and Certification Question C* #'1 ____________________ is an operating s stem certification that tests !asic knowledge of setting up and managing a Einu( operating s stem. Correct #nswer$s%: a. Ded Bat Certified 1echnician !. DBC1 c. Ded Bat Certified 1echnician $DBC1% d. DBC1 $Ded Bat Certified 1echnician% "22-. Chapter 1,: Computer Careers and Certification Question C* #'" 4eople who ma !e interested in ____________________ certification include Gava programmers& *racle data!ase managers& programming consultants& .QE programmers& @e! software developers& and <ME programmers. Correct #nswer$s%: a. programmer7developer !. developer7programmer "22/. Chapter 1,: Computer Careers and Certification Question C* #'' ____________________ is a programming certification that tests knowledge of developing <ME applications and @e! services. Correct #nswer$s%: a. I6M Certified .olution )eveloper "220. Chapter 1,: Computer Careers and Certification Question C* #'+ 4eople who ma !e interested in ____________________ certification include ca!le installation technicians& computer repair technicians& corporate trainers& help desk specialists& I1 consultants& and s stem engineers and administrators. Correct #nswer$s%: a. hardware "222. Chapter 1,: Computer Careers and Certification Question C* #', 4eople who ma !e interested in ____________________ certification include hardware service technicians& network consultants& network managers& network engineers& and s stem administrators. Correct #nswer$s%: a. networking '333. Chapter 1,: Computer Careers and Certification Question C* #'____________________ is a networking certification that tests advanced knowledge of installing& configuring& and operating E#?s and @#?s.

Correct #nswer$s%: a. Cisco Certified ?etwork 4rofessional $CC?4% !. Cisco Certified ?etwork 4rofessional c. CC?4 $Cisco Certified ?etwork 4rofessional% d. CC?4 '331. Chapter 1,: Computer Careers and Certification Question C* #'/ ____________________ is a hardware certification sponsored ! the Computing 1echnolog Industr #ssociation that tests entr Hlevel knowledge of personal computer setup& configuration& maintenance& and trou!leshootingK !asic networking skillsK and s stem software. Correct #nswer$s%: a. #F '33". Chapter 1,: Computer Careers and Certification Question C* #'0 ____________________ is a hardware certification sponsored ! )ell that tests knowledge of computer configuration and installation& trou!leshooting& operating s stem fundamentals& and hardware replacement. Correct #nswer$s%: a. )ell Certified . stems ;(pert '33'. Chapter 1,: Computer Careers and Certification Question C* #'2 ____________________ is a networking certification sponsored ! ?ovell that tests knowledge of ?ovell:s networking products including ?et@are& intra?et@are& and >roup@ise. Correct #nswer$s%: a. ?C# !. ?ovell Certified #dministrator c. ?ovell Certified #dministrator $?C#% d. ?C# $?ovell Certified #dministrator% '33+. Chapter 1,: Computer Careers and Certification Question C* #+3 ____________________ is a networking certification sponsored ! Cisco that tests advanced knowledge of installing& configuring& and operating E#?s and @#?s. Correct #nswer$s%: a. Cisco Certified ?etwork 4rofessional !. Cisco Certified ?etwork 4rofessional $CC?4% c. CC?4 $Cisco Certified ?etwork 4rofessional% d. CC?4 '33,. Chapter 1,: Computer Careers and Certification Question M# #1H"3 Identify the letter of the choice that best matches the phrase or definition.1he computer eIuipment field is well known for the man of this kind of compan & which the industr spawns each ear.# challenging Ao! for people who like to trou!leshoot and solve pro!lems and have a

strong !ackground in electronics.Man computer eIuipment manufacturers include this kind of software with their computer eIuipment that assists computer technicians in identif ing pro!lems.# suita!le entr H level Ao! for students maAoring in computers.Bigh demand has led to a shortage of this kind of professional& as people are increasingl lured to private industr ! the promise of higher pa .;ducational reIuirements for this Ao! are less stringent than the are for other Ao!s in the computer field.Man companies hire this categor of professional to fill in for an emplo ee on an e(tended leave of a!sence.1 pe of program that t picall reIuires its maAors to have strong mathematics and ph sics !ackgrounds.Curriculum that t picall emphasi=es application programming& instead of s stem development.Lor an one emplo ed or simpl interested in the computer industr & this can !e an effective and rewarding wa to learn a!out and continue career development.1ests a userQs e(pertise on #do!e software.1ests a userQs a!ilit to provide instruction on #do!e software.1ests technical e(pertise in installing& managing& and trou!leshooting the Einu( operating s stem.1ests knowledge of administering the .olaris operating s stem.1ests advanced knowledge of the Gava programming language.1ests advanced knowledge of the software development process and tools.1ests entr Hlevel knowledge of personal computer setup& configuration& maintenance& and trou!leshooting.1ests knowledge of ?ovellQs networking products& including ?et@are& intra?et@are& and >roup@ise.1ests core knowledge of acIuisition& marking& handling& and storage of computer evidence using a particular operating s stem.1ests knowledge of information forensics in areas related to auditing& incident response& law and investigation& tools and techniIues& trace!ack& and countermasures.startup computer technician diagnostic computer salesperson computer education instructor help desk specialist I1 consultant computer science computer information s stems user group #C; #CI CE4 .C.# .CG) C.)4 #F ?C# CC; CILI NaO 1. 1he computer eIuipment field is well known for the man of this kind of compan & which the industr spawns each ear. N!O ". # challenging Ao! for people who like to trou!leshoot and solve pro!lems and have a strong !ackground in electronics. NcO '. Man computer eIuipment manufacturers include this kind of software with their computer eIuipment that assists computer technicians in identif ing pro!lems. NdO +. # suita!le entr Hlevel Ao! for students maAoring in computers. NeO ,. Bigh demand has led to a shortage of this kind of professional& as people are increasingl lured to private industr ! the promise of higher pa . NfO -. ;ducational reIuirements for this Ao! are less stringent than the are for other Ao!s in the computer field. NgO /. Man companies hire this categor of professional to fill in for an emplo ee on an e(tended leave of a!sence. NhO 0. 1 pe of program that t picall reIuires its maAors to have strong mathematics and ph sics !ackgrounds. NiO 2. Curriculum that t picall emphasi=es application programming& instead of s stem development. NAO 13. Lor an one emplo ed or simpl interested in the computer industr & this can !e an effective and rewarding wa to learn a!out and continue career development. NkO 11. 1ests a userQs e(pertise on #do!e software. NlO 1". 1ests a userQs a!ilit to provide instruction on #do!e

software.

NmO 1'. 1ests technical e(pertise in installing& managing& and trou!leshooting the Einu( operating s stem. NnO 1+. 1ests knowledge of administering the .olaris operating s stem. NoO 1,. 1ests advanced knowledge of the Gava programming language. NpO 1-. 1ests advanced knowledge of the software development process and tools. NIO 1/. 1ests entr Hlevel knowledge of personal computer setup& configuration& maintenance& and trou!leshooting. NrO 10. 1ests knowledge of ?ovellQs networking products& including ?et@are& intra?et@are& and >roup@ise. NsO 12. 1ests core knowledge of acIuisition& marking& handling& and storage of computer evidence using a particular operating s stem. NtO "3. 1ests knowledge of information forensics in areas related to auditing& incident response& law and investigation& tools and techniIues& trace!ack& and countermasures. a. !. c. d. e. f. g. h. i. A. k. l. m. n. o. p. I. r. s. t. startup computer technician diagnostic computer salesperson computer education instructor help desk specialist I1 consultant computer science computer information s stems user group #C; #CI CE4 .C.# .CG) C.)4 #F ?C# CC; CILI

'33-. Chapter 1,: Computer Careers and Certification Question ;. #1 #n I1 department provides career opportunities for people with a variet of skills and talents. 5suall & these Ao!s are divided into si( main areas. 6riefl list and define those areas. Correct #nswer: 1. Management 9 directs the planning& research& development& evaluation& and integration of technolog . ". . stem development and programming 9 anal =es& designs& develops& and implements new information technolog and maintains and improves e(isting s stems. '. 1echnical services 9 evaluates and integrates new technologies& administers the organi=ation:s data resources& and supports the

centrali=ed computer operating s stem and servers. +. *perations 9 operates the centrali=ed computer eIuipment and administers the network& including !oth data and voice communications. ,. 1raining 9 teaches emplo ees how to use components of the information s stem or answers specific user Iuestions. -. .ecurit 9 develops and enforces policies that are designed to safeguard an organi=ationQs data and information from unauthori=ed users. '33/. Chapter 1,: Computer Careers and Certification Question ;. #" @hat does a trade school offerJ @hat are the advantages of attending a trade schoolJ )efine what an articulation agreement is& and discuss what Ao!s a trade school prepares its students for. Correct #nswer: # trade school& also called a technical school& vocational school& or career college& offers programs primaril in the areas of programming& @e! design and development& graphics design& hardware maintenance& networking& personal computer support& and securit . *ne advantage of attending a trade school is time savings. 1rade schools teach specific skills instead of reIuiring students take a !road range of courses in the sciences and humanities. Lor this reason& students often complete trade school programs in a shorter time than college and universit programs. 5pon completion of trade school education& students often receive a certificate. .ome receive an associate:s degree or higher. Man students seek fullHtime emplo ment with their certificate or degree and then continue their education on a partHtime !asis with a twoH ear or fourH ear college. 1o ensure coursework will transfer& it is important that students ask their advisor if the trade school has an articulation agreement with a near! college or universit . #n articulation agreement ensures that if ou transfer to a college or universit & ou will receive credit for most of the courses taken at our current school. #s with an postHsecondar school& when deciding on a trade school& ou should compare curricula& la!orator facilities& instructors& and the t pes of Ao!s the school:s graduates have o!tained. ;ntr Hlevel Ao!s for students with a certificate or degree from a trade school include computer technician& desktop pu!lisher7compositor& graphic designer7 illustrator& help desk specialist& technical writer& and @e! developer. '330. Chapter 1,: Computer Careers and Certification Question ;. #' )efine certification and its function in the computer field. Include a discussion of the !enefits of certification. Correct #nswer: Certification is the process of verif ing the technical knowledge of an individual who has demonstrated competence in a particular area.

Companies often reIuire certification to ensure Iualit and workmanship standards and to confirm their workforce remains up to date with respect to computers and technolog . Computer certification demonstrates the master of a skill set and knowledge !ase in a specific I1 area. Certifications are availa!le in man areas& including application software& operating s stems& programming& hardware& networking& digital forensics& securit & the Internet& and data!ase s stems. Computing professionals t picall o!tain a certification ! taking and passing an e(amination. 4reparation for a certification e(am reIuires e(perience or special classes& man of which are offered ! trade schools& communit colleges& and adult education centers. #fter certification reIuirements are met& proficienc in an area is acknowledged with a certificate. Man vendors& such as Microsoft and Cisco& offer technical certification programs for their products. 1hese vendors& called sponsoring organi=ations& develop and administer the e(aminations to determine whether a person is Iualified for certification. .ponsors of I1 certifications include computer eIuipment and software vendors& independent training companies& and professional organi=ations. .ome companies& such as )ell and B4& offer training and certification for their products. *ther companies offer internal certifications for emplo ees. .ome of these are optional& while others are reIuired for Ao! retention. 6oth I1 professionals and users should !e familiar with I1 certifications. 1he following sections discuss certification !enefits& choosing a certification& preparing for a certification& and certification e(aminations. I1 certification can enhance emplo ees: careers& provide them with a !etter standing as industr professionals& and increase their salaries. 1he following paragraphs e(plain the !enefits of certification for emplo ees. T Career: # certification is one of the first accomplishments an emplo er notices on a resume. It provides a !enchmark& or a means& to measure a person:s skills. It can set an individual apart from other potential candidates who ma !e v ing for a similar advancement or position. T 4rofessional: Certification is a personal achievement that adds credi!ilit among peers and emplo ers. Certification also authori=es the certificate holder to use the product:s official logo or s m!ol on personal items& such as !usiness cards and @e! pages. #s an additional !onus& some certification training can !e used for college credit. #lthough nothing guarantees Ao! securit & certification helps give the I1 professional an edge over emplo ees without certification. T .alar : ?umerous salar surve s show that certification helps influence pa increases. Individuals with more than one area of certification can command even higher salaries. Companies often pa !onus as an incentive for certification.

'332. Chapter 1,: Computer Careers and Certification Question ;. #+ Certification also offers man !enefits to customers& emplo ers& and industr . @hat are the J Correct #nswer: T Customer !enefits of certification: Customers gain confidence in a compan when I1 professionals have earned a certification. Multiple certifications show that the professional can deal with man aspects of a pro!lem& drawing from several areas of e(pertise. Certification implies motivation to e(pend e(tra effort& which often !enefits the customer. T ;mplo er !enefits of certification: #n industr Hsponsored stud indicates that certified workers are more productive and knowledgea!le than noncertified emplo ees. Certified workers within the compan have higher morale and Ao! contentment& which !enefits the emplo er. T Industr !enefits of certification: Certification is a form of industr selfHregulation. It sets computer professionals: competence standards and raises the level of e(pertise and knowledge in the I1 industr as a whole. 1his& in turn& enhances the reputation of the professionals in the industr . '313. Chapter 1,: Computer Careers and Certification Question ;. #, )iscuss the options for preparation for certification. Correct #nswer: Most certification programs do not reIuire academic coursework. 1est results alone determine certification. 8er few professionals& however& have the e(perience and skill set to take a certification e(am without preparation. Most people prefer to follow a stud program to prepare for the test. ;ven with e(perience& stud serves as a review and ma help to fill gaps in knowledge. 1raining options are availa!le to suit ever learning st le: selfH stud & online training classes& instructorHled training& and @e! resources. T .elfHstud : Lle(i!le selfHstud programs help professionals prepare for certification at their own pace and supplement other training methods. .elfHstud reIuires high motivation and discipline !ut is the least e(pensive option. Bundreds of !ooks& videotapes& and computerH !ased training programs on optical disc are availa!le. T *nline training classes: *nline training allows students to set their own pace in an interactive environment and com!ines the technological advantages of computerH!ased training with the connectivit of the Internet or a compan :s intranet. *nline programs can cost a!out oneH third the price of the traditional instructorHled programs. T InstructorHled training: InstructorHled training is availa!le in a variet of forms& including seminars& which t picall are held for several da s during a weekK !oot camps& which immerse students in intensive coursework for up to two weeksK and academicHst le classes& which span a period of several weeks or months. .ome sponsors hold

their own training sessions and also authori=e independent training centers. T @e! resources: 1he certification sponsor:s @e! site generall contains descriptions of the availa!le certifications& with L#Qs and links to authori=ed training and testing centers. Man include detailed course o!Aectives& training guides& sample test Iuestions& chat rooms& and discussion groups. Most sell !ooks and other training resources. 4rivate individuals often set up @e! sites to offer their own views and tips on the testing process. Most people prefer to use a com!ination of these options to prepare for a certification test. '311. Chapter 1,: Computer Careers and Certification Question ;. #)iscuss the process of selecting a certification. Include a list of the factors to consider in the selection process. Correct #nswer: Certifications are not the same with respect to training and options. .electing a certification is a personal process that reIuires careful thought and research. If ou are considering o!taining a certification& reflect on our career goals and interests. Consider our career path during the long term. 1hen& assess our !ackground knowledge and e(perience. Linall & research certifications to find those that !est match our needs. If ou are new to the computer field& it is !est to start with a general& entr Hlevel certification. Cou ma want to choose a certification that has immediate !enefits for our current Ao!. If ou are more e(perienced& consider !uilding on our e(isting e(perience with a certification that helps ou reach career goals. # certification represents a maAor commitment in time and mone . 1houghtful research and planning can serve to guide our career to chosen destination. Lactors to consider include: T Consider the e(penses and the time involved to o!tain the certification T ;(amine emplo ment proAections T Eook at Ao! listings to see what certifications are sought T Dead evaluations of certifications T 1alk to people in the industr T 1hink a!out complementar com!inations of certifications to meet goals '31". Chapter 1,: Computer Careers and Certification Question C# #1 Critical Thinking Questions Case 1!-1 Cou and our !est friend from high school are !oth looking to !egin degree programs in the computer field& !ut ou have different criteria for the program ou select. our

our

Cou are looking for a program that will teach ou practical applications of computer science& and ou would like to earn a !achelor:s degree at the end of our stud . @hich of the following disciplines is the !est match for ouJ a. C. c. C; !. CI. d. CI;

Correct #nswer: !. '31'. Chapter 1,: Computer Careers and Certification Question C# #" Critical Thinking Questions Case 1!-1 Cou and our !est friend from high school are !oth looking to !egin degree programs in the computer field& !ut ou have different criteria for the program ou select. Cour friend is looking for different things from his degree program. Bis interests are more designHoriented& with a focus on electronics& and he would ultimatel like to earn a 4h.). @hich of the following disciplines is the !est match for our friendJ a. C; c. CI; !. C. d. CI.

Correct #nswer: a. '31+. Chapter 1,: Computer Careers and Certification Question C# #' Critical Thinking Questions Case 1!-2 Cou have reached a plateau in our career and ou have decided that it is time to pursue a certification so that ou can move to a new level in our professional life. @hich of the following is not a factor to consider in selecting a certificationJ a. 1alk to people in the industr . !. Dead evaluations of certifications. c. Eook at Ao! listings to see what certifications are sought. d. .tud salar proAections Au(taposed with certifications to determine e(pected future income.

Correct #nswer: d. '31,. Chapter 1,: Computer Careers and Certification Question C# #+ Cou are looking for some training options. Mone is an important consideration for ou since ou do not have a lot of resources& !ut ou do have some mone to spend. Lurthermore& ou have not t picall performed well stud ing all on our own. @hat is the !est option for ouJ a. Lollowing a selfHguided course using optical discs from our local li!rar . !. ;nrolling in an online training course. c. Degistering for a !oot camp that will immerse ou in intensive coursework for up to two weeks. d. 5sing the certification sponsor:s @e! site& and the @e! sites of some private individuals& as a guide for our stud .

Correct #nswer: !.