Orientation session for the store

manager (G-food)
Christelle
Prajeeta
Mir
Kampene
 Content
• Orientation session, what is it?
• 5 things to avoid while conducting an orientation
session
• Introducing the company
• Who are we hiring
• Orientation session week 1
• Orientation session week 2
• Closing statement
• links
 Orientation session, what is it?

• An orientation session is a program or procedure in which a

new hire is provided with the basic background information
about a firm

• It should at least accomplish the following functions:

 make the new employee feel welcome

 Present the broad picture of the organization
 Clearly present the expected work and behavior of the new
employee
 Help him socialize with the ways the company does things
5 things to avoid while conducting an orientation session

• Reduce the O.S to the HR department only

• Provide too much of irrelevant information

• Making the new hire feel alone

• One time event mentality

• Neglecting the orientation session

 Who are we hiring

• Need of?
• store manager
• Job description (Maintain customer services,
supplies etc.)
• Job specification (decision making skills,
bookkeeping skills, interpersonal skills etc.)
 Introducing the company
• Company name: G-food (green food)
• Industry: retail food
• Mission:
 to deliver healthy food to people of all ages and provide them
with high quality service.
 To make the foods produced easily accessible to people in
every parts of the country

• History
• Organizational culture:

 Work culture: believe in change, innovation, initiation,

team work

 Committed to place people before the company’s profit

 Values and beliefs that enable members to understand

their roles and norms
 Orientation session week 1

• Plot:
Green food (G-food) has been in search of a “…….” Since the
previous … has been promoted to a higher level, the organization
needed to fill the vacancy as soon as possible. After the recruitment
process, Mister … has been selected to feel the position. Since the
organization is emerging in the retail sector, Mister … knows that the
organization expects much from him. His stress level has increased,
and He’s worried about how the organization works, and also about
whether he’ll succeed in this organization. Our assignment then as a
HR team is to introduce him with the organization’s environment, to
make him feel comfortable and welcomed, to create in him
confidence, motivation and commitment toward the organization.
 Week 1
• Welcome by Area director
• Meet with supervisor (mission, vision) operation’s manager

• Competitive environment and growth

opportunity
• Business strategy
• Shareholder value
• New employee’s leadership role
• Give handbook and CD
• Handbook will include:
 Working hours
 Performance reviews
 Vacations
 Employee benefits
 Personnel policies
 Safety measures and regulations
 Disciplinary procedures
 Sexual harassement
 Smoking restrictions etc.
 Part II
• Store tour +
• Key people in the
organization and firm:
(Cashiers, Baggers, Store
workers, First-line managers
of retail sales workers,
Pharmacists)

• Channel of report

• Social networking
• learning opportunity, opportunity growth

• Employee benefits/program/services,
performance appraisal

• key words in the company, accepted

behaviors, core values
 Week 2

Part I
Training:
1. Visual merchandizing and
inventory training
(planograms)
2. Customer handling:
audiovisual-based training.
3. Daily sales report and
accounting training :
software utilization
training.
Tour:
4. Compartment
5. Stocks checks and order
6. Emergency exit and other
safety rules
Part II
• Diversity issues, sexual
harassment
• Leave policies, holidays
• (Disciplinary actions )
 Links
• http://www.ptrain.com/articles/mistakesorientonboard.htm
• http://www.afm.ars.usda.gov/hrd/empdev/neopguide.pdf
• http://ti_sp.alsde.edu/qt/Teacher%20Induction%20and%20Mentoring%20Manual/4.%20Chapter%20
II%20-%20Formal%20Orientation%20of%20Novice%20Teachers.doc
• http://ww2.prospects.ac.uk/p/types_of_job/retail_manager_job_description.jsp
• http://www.maca.gov.nt.ca/school/tools/JD_docs/Store%20Manager%20%20JD.pdf
• http://www.buzzle.com/articles/retail-store-manager-job-description.html
•  
• http://books.google.com/books?id=YPyvWHQe_NEC&pg=PA90&dq=orientation+plan+questionnaire
&hl=en&ei=6aGPTIefJ47JcfDJncYM&sa=X&oi=book_result&ct=result&resnum=5&ved=0CEAQ6AEwBA
#v=onepage&q=orientation%20plan%20questionnaire&f=false
•  
• http://books.google.com/books?id=EO4onB8BxfEC&pg=PA50&dq=orientation+plan+questionnaire&h
l=en&ei=6aGPTIefJ47JcfDJncYM&sa=X&oi=book_result&ct=result&resnum=9&ved=0CFMQ6AEwCA#v
=onepage&q=orientation%20plan%20questionnaire&f=false
•  
• http://www.naukrihub.com/india/retail/overview/
• http://www.chillibreeze.com/articles_various/Food-Retail-industry.asp
•  
• http://www.bls.gov/oco/cg/cgs024.htm
•  
• http://www.slideshare.net/shruti27bhatia/diversity-management-the-challenges-and-opportunities-p