Professional Documents
Culture Documents
PRESENTED BY:
SOOKRAMANIEN LOVIN SOPHIE VIRGINIE SOYDAN SADEEYAH SREENEEBUS NADJAAH TANNER STEPHANIE
DEFINITON
Quality Control Circles (QCC) is a team up to 12 people who usually work together and who meet voluntarily on a regular basis to identify investigate, analyze and solve their work- related problems. (Millson and Kirk-Smith, 1996).
Self- development
They deliberate and decide on suggestions forwarded by QCC for solving problems Usually consists of departmental heads from every major function, such as, production, finance, marketing amongst others
Facilitator He is generally a senior employee who performs certain functions and duties to facilitate and guide the QCC He must work as a chief-coordinator and his role consists of: Communicating with all levels of management and obtaining their support and maintain an open and supportive environment
7.
Implementation of Solution
Steps in creating a Fish Bone Diagram -Identify the Problem -Identify the major factors -Identify the possible causes - Interpret the diagram
The Pareto chart are histograms aided by the 80/20 rule adopted by Juran.
3. Stratification The purpose of stratification is simply to divide a set of data into meaningful groups
Address problems
Team spirit
tecniques
Solution the circle chooses is not effective
No union involvement
Problems with other programs
CONCLUSION