COMMUNICATION IN WORKPLACE

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WHAT IS COMMUNICATION

COMMUNICATION IS AN EXCHANGE OF FEELINGS, IDEAS AND INFORMATION WHTHER BY SPEAKING, WRITNG, SIGNALS OR BEHAVIOUR.

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WHY IS COMMUNICATION REQUIRED?

TO MAKE YOURSELF UNDERSTOOD

TO GIVE INFORMATION

TO AVOID AMBIGUITY AND CHAOS

TO DEVELOP HEALTHY RELATIONSHIPS

TO EXPRESS ONESELF

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WHOS ACCOUNTABLE?

EVERYONE IN THE ORGANIZATION IS ACCOUNTABLE FOR THE EFFECTIVENESS OF THEIR OWN COMMUNICATION.

THIS ESPECIALLY APPLIES TO THOSE MANAGE OTHERS.

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NOT A ONE-WAY TRAFFIC

COMMUNICATION IN AN ORGANISATION IS NOT ALWAYS ONE-SIDED. IT IS NOT A MATTER OF ONE SENDER AND ONE RECEIVER. IT IS RATHER A PROCESS IN WHICH BOTH THE PARTIES INVOLVED ARE THE SENDER AND RECEIVER.

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CHARACTERISTICS
CONTINUOUS PROCESS INTERACTIVE, TIMELY AND EVER-CHANGING MOSTLY IRREVERSIBLE INTENTIONAL OR UNINTENTIONAL MULTI- DIRECTIONAL

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FORMAL AND INFORMAL

THERE ARE MAINLY TWO TYPES OF COMMUNICATION PRACTISED IN AN ORGANIZATION: FORMAL INFORMAL

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