SEETHARAMAN RAJAGOPALAN 7777, McCallum Blvd, Apt 335, Dallas, Texas 75252 ACADEMIC QUALIFICATIONS Masters Information Technology

ogy and Management3.9 GPA School of Management, University of Texas at Dallas Bachelors Electronics and Communication, Aggregate 7.0 GPA SASTRA University, Trichy, India TECHNICAL SKILLS DBMS Tools -

kauwimpy@gmail.com (330) 631-7772

May 2013 (expected) Aug. 2004 to May 2008

MYSQL, SQL server 2008, MS Access, Oracle, IBM DB2 Visual Studio 2010, MS Office suite, MS IDE Applications Visio, Rational Rose Operating Systems Windows, DOS, UNIX, Mac OSX ERP Tools Siebel-CRM,OOD,SAP COURSEWORK PROJECTS Business Intelligence and Data mining: Applied techniques like association, classification and clustering to conduct analysis on real-time data from Texas schools, bringing out useful correlations and patterns which will help in reducing dropouts in US using XLMiner and SAS Enterprise Miner. Business Data warehousing with SAP Extensive hands on experience in creating queries, info-objects and info cubes using the Query Analyzer, reports generated using the Query Designer on the automotive parts data stored in SAP BW 7.0. Project Management (ERP software development) Analyzed the functionality offered by the legacy Retail system of Target, proposed a ERP solution and managed the project using Microsoft project for estimating project budget and effort ,applying Project management best practices of PMP and PMBOK. RELEVANT COURSEWORK Business Intelligence, Database Management Systems, ERP, System Analysis and Design, Software Project Management PROFESSIONAL EXPERIENCE Cognizant Technology Solutions, CRM Business data Analyst [Feb. 2011 Dec. 2011] AstraZeneca Played a Data analyst role as I was involved in configuring reports, extracting data from Siebel Sales application using ETL Informatica to arrive at patterns and thus providing meaningful insights to the marketing team in Astra Zeneca.

Led a team of 4 to handle the Data Migration activities from legacy systems to CRM which involved the complete SDLC

Configured reports in Siebel Analytics application to provide sales reports at varying time intervals to senior management in Client side. Wipro Technologies, CRM developer [Dec 2008 Feb 2011] Bank of New York Melon Corp: Did Impact analysis of existing Wealth management application prior to the upgrade from Siebel 7.7 to Siebel 8.0. Played a techno-functional role, as I was involved right from requirement gathering, GAP analysis and technical design to training the end users during UAT. Configured Siebel business services to integrate with third party services and worked on modules like Campaign management, Know your Customer (KYC), Contact management, Account management, Asset management etc Glaxo Smithkline(GSK): Performed data analysis and mapping, along with orchestrating entire data conversion process for contacts module. Conducted analysis of interface requirements and design and communication of interface alternatives to present to customer with gap analysis addressing data issues. Did performance tuning of the SQLS and that was instrumental in increasing the performance. Gathered and documented business requirements, performed fit/gap analysis, and worked with contracted business's management team to reengineer business processes that were in conflict with vanilla Siebel best practices. Telenor (Norway): Studied the requirement and high-level design for the Order Billing process and prepared the Low-level design document to configure the application and interfacing of the system with external systems with Siebel Integration capabilities.

Prepared detailed flow-chart diagrams using Microsoft-Visio for Process flow for each of the entities being loaded into Siebel.

Designed and developed batch scripts, workflows in Informatica for migrating data from legacy system to Siebel CRM. Certifications and Achievements: Oracle on Demand Certified CRM Developer. Student Member and Volunteer, CITM The University of Texas at Dallas

Won the Young Manager Award during my tenure at Cognizant for LEAN implementation.