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If you cannot find the time to do it right, how will you find the time to do it over?
General Concept
Target cost is the cost that can be incurred while still earning the desired profit
Contradicts the traditional approach: design product, determine cost, set price Intense customer focus
What do they want? How much will they pay for it?
Ensures features customers demand, but within acceptable cost parameters Eliminates the temptation to add costly features
Design
Production Delivery/setup Customers cost of ownership
Cross-Functional Team
Marketing
Distribution
Design/engineering
Manufacturing Purchasing
Service/support
Cost accounting Finance Legal
Including suppliers
Design stage
Techniques
Existing price +/- value of features added or deleted Consensus of focus group Price predicted to achieve a desired market share
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Return on sales
Desired return Historical return for similar products Industry average for similar products
Unit price, cost and profit are almost meaningless because they fluctuate
12
Must include the features the customer wants while maintaining cost at or below target
Eliminating desired features will result in an undesirable product Adding unwanted features will increase cost
Determine the cost gap between current cost and allowable cost
Yes
No
Close enough?
No
Yes
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Organizational Impact
Positives
Negatives
Customer focus
Cross-functional integration
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