QUESTIONNAIRE

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Instruction: Mark ( ) which you prefer.

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1. What according to you are the types of employee turnover? a) Functional turnover b) Dysfunctional turnover c) Avoidable turnover d) Unavoidable turnover 2. What are the various reasons for employee turnover? a) Management demands that one person do the jobs of two or more people b) Management doesn't allow the rank and file to make decisions about their work c) Management constantly reorganizes, shuffles people around and changes direction constantly d) Management doesn't take the time to clarify their decisions e) Management promotes departments to compete against each other f) Management throws a temper tantrum, points fingers and assigns blame 3. In an organization, a little rate of employee turnover may result into? a) Bringing in new ideas and skills from new hires. b) Better employee-job matches. c) More staffing flexibility. d) Facilitate change and innovation. 4. High rate of turnover may lead to decrease in? a) Productivity b) Service delivery c) Spread of organizational knowledge

5. What according to you are the causes of employee turnover?

a) b) c) d) e) f) g) h)

Compensation package differences Job and employee skill mismatch Inferior facilities, tools, etc Less recognition Less or no appreciation for work done Less growth opportunities Poor training Poor supervision

6. What according to you are the few ideas that a smart company use to keep their employee turnover rate low. a) Pay them well, b) Treat each employee with respect regardless of their job, c) Offer good health care plans, d) Offer flexible hours and generous vacation plans. e) Offer a bonus plan to safe and efficient workers f) Begin a profit sharing plan 7. How you calculate the turnover costs of the organization? a) Very High b) High c) Low d) Very Low 8. In the case of high employee turnover what are the major direct cost include for an organization? a) Recruitment b) Selection c) Training of new people

9. In the case of high employee turnover what are the major indirect cost include for an organization? a) Increased workloads b) Increased overtime expenses for coworkers c) Reduced productivity associated with low employee morale 10. What are the certain causes associated with turnover in any specific job or organization? a) Non-competitive compensation b) High stress c) Working conditions d) Monotony e) Poor Supervision f) Poor fit between the employee and the job g) Inadequate training h) Poor communications i) Organization practices 11. What steps should have to be taken by the company to check employee turnover time to time? a) Measure the cost of turnover b) Develop retention strategies c) Plan for some expected turnover d) Plan for a changing workforce culture e) Recognize quality of work life

12. What initial steps can be taken to reduce turnover? a) Hire the right people and continue to develop their careers b) Most companies with low turnover rates are very employee oriented c) Develop an overall strategic compensation package

13. What are the various ways to reduce employee turnover? a) Challenge the Employee b) Recognize Employee Success c) Create a Career Path d) Offer Competitive Pay and Benefits 14. What suggestions should be given to the organization in order to avoid employee turnover? a) Be fair and consistent in establishing compensation b) Promote from within if possible c) Attempt to avoid bringing new people on board at a higher rate than current employees d) Policies to prevent discussion of wages simply do not work

1. What according to you are the types of employee turnover? Functional Turnover Dysfunctional Turnover Avoidable Turnover Unavoidable Turnover 49 31 69 52

69
70 60

49
50 40 30 20 10 0 Functional Turnover Dysfunctional Turnover Avoidable Turnover

52

31

Unavoidable Turnover

Interpretation: According to the 100 employees of IDBI bank 49 of them say that functional turnover is one of the types of employee turn over, 31 of them suggested dysfunctional turnover, 69 of them suggested avoidable turnover and rest 52 of them suggested unavoidable turnover is one of the type of employee turn over.

2. What are the various reasons for employee turnover? Management demands that one person do the jobs of two or more people Management doesn't allow the rank and file to make decisions about their work Management constantly reorganizes, shuffles people around and changes direction constantly Management doesn't take the time to clarify their decisions Management promotes departments to compete against each other Management throws a temper tantrum, points fingers and assigns blame 44 39 33 57 29 51

60 50 40 30 20 10 0 44 39 33

57 51

29

Management Management Management Management Management Management demands that one doesn't allow the costantly doesn't take the promotes throw s a temper person do the rank and file to reorganizes, time to clarify their departments to tantrum, points jobs of tw o or make decisions shuff les people decisions compete against fingers and more people about their w ork around and each other assigns blame changes direction constantly

Interpretation: According to the 100 employees of IDBI bank 44 of them say management demands that one person do the jobs of two or more people is one of the various reasons of employee turn over, 39 of them say management doesnt allow the rank and file to make decisions about their work is one of the various reasons of employee turn over, 33 of them say management constantly reorganizes is one of the various reasons of employee turn over, shuffle people around and change direction constantly is one of the various reasons of employee turn over, 57 of them say management doesnt take the time to clarify their decisions is one of the various reasons of employee turn over, 29 of them say management promotes departments to compete against each other is one of the various reasons of employee turn over, and rest 51of them say management throws a temper tantrum, points fingers and assigns blame is one of the various reasons of employee turn over.

3. In an organization, a little rate of employee turnover may result into? Bringing in new ideas and skills from new hires Better employee-job matches More staffing flexibility Facilitate change and innovation 37 29 46 53

60 50 40 30 20 10 0 37 29 46

53

Bringing in new ideas and skills from new hires

Better employeejob matches

More satffing flexibility

Facilitate change and inovation

Interpretation: According to the 100 employees of IDBI bank from which 37 of them say a little rate of employee turnover may result into bringing in new ideas and skills from new hires, 29 of them say a little rate of employee turnover may result into a little rate of employee turnover may result into better employee job matches, 46 of them say a little rate of employee turnover may result into more staffing flexibility and rest 53 of them say a little rate of employee turnover may result into facilities change and innovation.

4. High rate of turnover may lead to decrease in? Productivity Service Delivery Spread of Organizational Knowledge 43 51 57

57
60 50 40 30 20 10 0 Productivity ServiceDelivery Spread ofOrganizational Knowledge

51 43

Interpretation: According to the 100 employees of IDBI bank from which 43 of them say turnover may lead to decrease in productivity, 51 of them say turnover may lead to decrease in service delivery and rest 57 of them say turnover may lead to decrease in spread of organizational knowledge.

5. What according to you are the causes of employee turnover? Compensation package differences Job and employee skill mismatch Inferior facilities, tools. etc Less recognition Less or no appreciation for work done Less growth opportunities Poor training Poor Supervision 37 41 39 27 43 51 22 37

60

51
50

41
40 30 20 10 0

43 39 27 22 37

37

Compensation package differences

Job and employee skill mismatch

Inferior facilities, Less recognition Less or no tools. etc appreciation for w ork done

Less gropw th opportunities

Poortraining

Poor Supervision

Interpretation: According to the 100 employees of IDBI bank from which 37 of them say from Compensation package differences is one the causes of employee turnover, 41 of them say Job and employee skill mismatch is one the causes of employee turnover, 39 of them say from Inferior facilities, tools. etc is one the causes of employee turnover , 27 of them say from Less recognition is one the causes of employee turnover, 43 of them say from Less or no appreciation for work done is one the causes of employee turnover, 51 of them say from Less growth opportunities is one the causes of employee turnover, 22 of them say from Poor training is one the causes of employee turnover, and rest 37of them say from Poor Supervision is one the causes of employee turnover.

6. What according to you are the few ideas that a smart company use to keep their employee turnover rate low. Pay them well Treat each employee with respect regardless of their job Offer good health care plans Offer flexible hours and generous vacation plans Offer a bonus plan to safe and efficient workers Begin a profit sharing plan
59 51 50 40 31 30 20 10 0
Pay them well Trat each employee with respect regardless of their job Offer goodhealth care plans Offer flexible Offer a bous Begin a profit hours and plan to safe sharing plan generous and efficient vacation plans workers

44 31 39 27 59 51

60 44 39 27

Interpretation: According to the 100 employees of IDBI bank from which 44 of them say pay them well is one the ideas that a smart company use to keep their employee turnover rate low, 31 of them say Treat them well is one the ideas that a smart company use to keep their employee turnover rate low, 39 of them say offer good health care plans is one the ideas that a smart company use to keep their employee turnover rate low, 27of them say offer flexible hours and generous vacation plans is one the ideas that a smart company use to keep their employee turnover rate low, 59 of them say they offer a bonus plan to safe and efficient workers is one the ideas that a smart company use to keep their employee turnover rate low and rest 51 of them say begin a profit sharing plan is one the ideas that a smart company use to keep their employee turnover rate low .

7. How you calculate the turnover costs of the organization? Very High High Low Very Low 21 19 37 23

Very Low 23%

Very High 21%

Low 37%

High 19%

Very High

High

Low

Very Low

Interpretation: According to the 100 employees of IDBI bank from which 21% of them say that turnover costs of the organization is very high, 19% of them say that the turnover costs of the organization is high, 37% of them say that the turnover costs of the organization is low and rest 23% of them say that the turnover costs of the organization is very low.

8. In the case of high employee turnover what are the major direct cost include for an organization? Recruitment Selection Training of new people 41 37 22

Training of new people 22%

Recruitment 41%

Selection 37%

Recruitment

Selection

Training of new people

Interpretation: According to the 100 employees of IDBI bank from which 41% of them say that recruitment is the major direct cost for an organization, 37 of them say that selection is the major direct cost for an organization, and rest 22% of them say that training of new people is the major direct cost for an organization.

9. In the case of high employee turnover what are the major indirect cost include for an organization? Increased Workloads Increased overtime expenses for coworkers Reduced productivity associated with low employee morale 43 31 26

Reduced productivity associated with low employee morale 26%

Increased Workloads 43%

Increased overtime expenses for cowokers 31%

Increased Workloads Increased overtime expenses for cowokers Reduced productivity associated with low employee morale

Interpretation: According to the 100 employees of IDBI bank from which 40% of them suggested that in the case of high employee turnover the major indirect cost include for an organization is increased workloads, 31% of them suggested increased overtime expenses for coworkers and rest 26% of them suggested reduced productivity associated with low employee morale.

10. What are the certain causes associated with turnover in any specific job or organization? Non- competitive compensation High stress Working conditions Monotony Poor Supervision Poor fit between the employee and the job Inadequate training Poor communications Organization Practice 33 47 25 29 21 37 24 35 22

50 45 40 35 30 25 20 15 10 5 0
Non com e p titive com e sation pn

47

37 33 29 25 21 24

35

22

Hig stre h e

W orkin con iton g d s

Mon oton y y

PoorSu e p rvision

Poor fit b een etw th e p ee d e m loy an th job e

In d u tra in a eq ate in g

Poor com u ica m n tion s

Org n tion a iza Practice

Interpretation: According to the 100 employees of IDBI bank from which 33 of them say noncompetitive compensation is one the causes to associated with the turn over in any job/organization, 47of them say High stress is one the causes to associated with the turn over in any job/organization, 25 of them say Working conditions is one the causes to associated with the turn over in any job/organization, 29of them say Monotony is one the causes to associated with the turn over in any job/organization, 21 of them say Poor Supervision is one the causes to associated with the turn over in any job/organization, 37 of them say Poor fit between the employee and the job is one the causes to associated with the turn over in any job/organization, 24 of them say Organization Practice is one the causes to associated with the turn over in any job/organization, 35 of them say Poor communications is one the causes to associated with the turn over in any job/organization, and rest 22 of them say Inadequate training is one the causes to associated with the turn over in any job/organization.

11. What steps should have to be taken by the company to check employee turnover time to time? Measure the cost of turnover Develop retention strategies Plan for some expected turnover Plan for a changing workforce culture Recognize quality of work life
59 60 50 40 31 30 20 10 0 47 39

47 59 39 31 2

2
Measurethe cost ofurnover Develop retention strategies Plan for some expected turnover Plan for a changing workforce culture Recognize quality of work life

Interpretation: According to the 100 employees of IDBI bank from which 47 of them say measure the cost of turnover is one the steps taken by the company to check employee turnover time to time, 59 of them say develop retention strategies is one the steps taken by the company to check employee turnover time to time, 39 of them say plan for some expected turnover is one the steps taken by the company to check employee turnover time to time, 31 of them say plan for a changing workforce culture is one the steps taken by the company to check employee turnover time to time and rest 2 of them say recognize quality of work life is one the steps taken by the company to check employee turnover time to time.

12. What initial steps can be taken to reduce turnover? Hire the right people and continue to develop their careers Most companies with low turnover rates are very employee oriented Development an overall strategies compensation package 57 39 43

57 60 50 40 30 20 10 0 43 39

Hire the right people and continue Most companies with low low Development an overall strategies to develop their careers turnover rates are very employee compensation package oriented

Interpretation: According to the 100 employees of IDBI bank from which 57 of them say hire the right people and continue to develop their careers is one of the initial steps taken to reduce turnover, 39 of them say most companies with low turnover rates are very employee oriented is one of the initial steps taken to reduce turnover and rest 43 of them say development an overall strategies compensation package is one of the initial steps taken to reduce turnover.

13. What are the various ways to reduce employee turnover? Challenge the Employee Recognize Employee Success Create a Career Path Offer Competitive pay and Benefits 45 51 39 55

60 50 40 30 20 10 0 Challenge the Employee

55 51 45 39

Recognize Employee Create a Career Path Offer Competitive pay Success and Benefits

Interpretation: According to the 100 employees of IDBI bank from which 45 of them suggested to challenge the employee, 51 of them suggested to recognize employee success, 39 of them suggested to create a career path, and rest 55 of them suggested to offer competitive pay and benefits.

14. What suggestions should be given to the organization in order to avoid employee turnover? Be fair and consistent in establishing compensation Promote from within if possible Attempt to avoid bringing new people on board ata higher rate than current employees Policies to prevent discussion of wages simply do not work 57 43 39 33

60 50 40 30 20 10 0

57 43

39 33

Befair and consistent in est5ablishing compensation

Promote from within if Attempt to avoid bringing possible new people on board ata higher rate than current employees

Policies to prevent discussion of wages simply do not work

Interpretation: According to the 100 employees of IDBI bank from which 57 of them suggested to be fair and consistent in establishing compensation, 43 of them suggested to promote from within possible, 39 of them suggested to avoid bringing new people on board at a higher rate than current employees, and rest 33 of them suggested policies to prevent discussion of wages simply do not work are the various suggestions given to the organization in order to avoid employee turnover.

FINDINGS
According to the 100 employees of IDBI bank 49 of them say that functional turnover is one of the types of employee turn over, 31 of them suggested dysfunctional turnover, 69 of them suggested avoidable turnover and rest 52 of them suggested unavoidable turnover is one of the type of employee turn over. According to the 100 employees of IDBI bank 44 of them say management demands that one person do the jobs of two or more people is one of the various reasons of employee turn over, 39 of them say management doesnt allow the rank and file to make decisions about their work is one of the various reasons of employee turn over, 33 of them say management constantly reorganizes is one of the various reasons of employee turn over, shuffle people around and change direction constantly is one of the various reasons of employee turn over, 57 of them say management doesnt take the time to clarify their decisions is one of the various reasons of employee turn over, 29 of them say management promotes departments to compete against each other is one of the various reasons of employee turn over, and rest 51of them say management throws a temper tantrum, points fingers and assigns blame is one of the various reasons of employee turn over. According to the 100 employees of IDBI bank from which 37 of them say a little rate of employee turnover may result into bringing in new ideas and skills from new hires, 29 of them say a little rate of employee turnover may result into a little rate of employee turnover may result into better employee job matches, 46 of them say a little rate of employee turnover may result into more staffing flexibility and rest 53 of them say a little rate of employee turnover may result into facilities change and innovation According to the 100 employees of IDBI bank from which 43 of them say turnover may lead to decrease in productivity, 51 of them say turnover may lead to decrease in service delivery and rest 57 of them say turnover may lead to decrease in spread of organizational knowledge. According to the 100 employees of IDBI bank from which 37 of them say from Compensation package differences is one the causes of employee turnover, 41 of them say Job and employee skill mismatch is one the causes of employee turnover, 39 of them say from Inferior facilities, tools. etc is one the causes of employee turnover , 27 of them say from Less recognition is one the causes of employee turnover, 43 of them say from Less or

no appreciation for work done is one the causes of employee turnover, 51 of them say from Less growth opportunities is one the causes of employee turnover, 22 of them say from Poor training is one the causes of employee turnover, and rest 37of them say from Poor Supervision is one the causes of employee turnover According to the 100 employees of IDBI bank from which 44 of them say pay them well is one the ideas that a smart company use to keep their employee turnover rate low, 31 of them say Treat them well is one the ideas that a smart company use to keep their employee turnover rate low, 39 of them say offer good health care plans is one the ideas that a smart company use to keep their employee turnover rate low, 27of them say offer flexible hours and generous vacation plans is one the ideas that a smart company use to keep their employee turnover rate low, 59 of them say they offer a bonus plan to safe and efficient workers is one the ideas that a smart company use to keep their employee turnover rate low and rest 51 of them say begin a profit sharing plan is one the ideas that a smart company use to keep their employee turnover rate low . According to the 100 employees of IDBI bank from which 21% of them say that turnover costs of the organization is very high, 19% of them say that the turnover costs of the organization is high, 37% of them say that the turnover costs of the organization is low and rest 23% of them say that the turnover costs of the organization is very low. According to the 100 employees of IDBI bank from which 41% of them say that recruitment is the major direct cost for an organization, 37 of them say that selection is the major direct cost for an organization, and rest 22% of them say that training of new people is the major direct cost for an organization According to the 100 employees of IDBI bank from which 40% of them suggested that in the case of high employee turnover the major indirect cost include for an organization is increased workloads, 31% of them suggested increased overtime expenses for coworkers and rest 26% of them suggested reduced productivity associated with low employee morale. According to the 100 employees of IDBI bank from which 47 of them say measure the cost of turnover is one the steps taken by the company to check employee turnover time to time, 59 of them say develop retention strategies is one the steps taken by the company to check employee turnover time to time, 39 of them say plan for some expected turnover is one the steps taken by the company to check employee turnover time to time, 31 of them say plan

for a changing workforce culture is one the steps taken by the company to check employee turnover time to time and rest 2 of them say recognize quality of work life is one the steps taken by the company to check employee turnover time to time. According to the 100 employees of IDBI bank from which 57 of them say hire the right people and continue to develop their careers is one of the initial steps taken to reduce turnover, 39 of them say most companies with low turnover rates are very employee oriented is one of the initial steps taken to reduce turnover and rest 43 of them say development an overall strategies compensation package is one of the initial steps taken to reduce turnover According to the 100 employees of IDBI bank from which 33 of them say non-competitive compensation is one the causes to associated with the turn over in any job/organization, 47of them say High stress is one the causes to associated with the turn over in any job/organization, 25 of them say Working conditions is one the causes to associated with the turn over in any job/organization, 29of them say Monotony is one the causes to associated with the turn over in any job/organization, 21 of them say Poor Supervision is one the causes to associated with the turn over in any job/organization, 37 of them say Poor fit between the employee and the job is one the causes to associated with the turn over in any job/organization, 24 of them say Organization Practice is one the causes to associated with the turn over in any job/organization, 35 of them say Poor communications is one the causes to associated with the turn over in any job/organization, and rest 22 of them say Inadequate training is one the causes to associated with the turn over in any job/organization According to the 100 employees of IDBI bank from which 47 of them say measure the cost of turnover is one the steps taken by the company to check employee turnover time to time, 59 of them say develop retention strategies is one the steps taken by the company to check employee turnover time to time, 39 of them say plan for some expected turnover is one the steps taken by the company to check employee turnover time to time, 31 of them say plan for a changing workforce culture is one the steps taken by the company to check employee turnover time to time and rest 2 of them say recognize quality of work life is one the steps taken by the company to check employee turnover time to time. According to the 100 employees of IDBI bank from which 57 of them say hire the right people and continue to develop their careers is one of the initial steps taken to reduce

turnover, 39 of them say most companies with low turnover rates are very employee oriented is one of the initial steps taken to reduce turnover and rest 43 of them say development an overall strategies compensation package is one of the initial steps taken to reduce turnover. According to the 100 employees of IDBI bank from which 45 of them suggested to challenge the employee, 51 of them suggested to recognize employee success, 39 of them suggested to create a career path, and rest 55 of them suggested to offer competitive pay and benefits. According to the 100 employees of IDBI bank from which 57 of them suggested to be fair and consistent in establishing compensation, 43 of them suggested to promote from within possible, 39 of them suggested to avoid bringing new people on board at a higher rate than current employees, and rest 33 of them suggested policies to prevent discussion of wages simply do not work are the various suggestions given to the organization in order to avoid employee turnover.

CONCLUSION
Mostly employees of IDBI suggested avoidable turnover and unavoidable turnover is the type of employee turn over. Mostly employee say management doesnt take the time to clarify their decisions; management throws a temper tantrum, points fingers and assigns blame management demands that one person do the jobs of two or more people are the various reasons of employee turn over. According to the employees of IDBI say a little rate of employee turnover may result into facilitate change and innovation and more staffing flexibility. Maximum turnover may lead to decrease in spread of organizational knowledge. Mostly employees suggested that from less growth opportunities, less or no appreciation for work done and job and employee skill mismatch are the causes of employee turnover. Maximum employees think of offering bonus plan to safe and efficient workers and begin a profit sharing plan are the few ideas that a smart company use to keep their employee turnover rate low. Maximum percentage of turnover costs of the organization is low and very low. Mostly recruitment and selection is the major direct cost for an organization. According to the high employee turnover they suggested that increased workload and increased overtime expenses for coworkers are the major indirect cost includes for an organization. Mostly high stress, poor fit between the employees and the job and poor communication are the certain causes associated with the turn over in any specific job / organization. Mostly recognize quality of work life and develop retention strategies have to be taken by the company to check employee turnover tome to time. Commonly initial step is to hire the right people and continue to develop their career and most companies with low turnover rates are very employee oriented to reduce turnover.

Various ways to reduce employee turnover is to offer competitive pay and benefits and to recognize employee success. Lastly employee suggested being fair and consistent in establishing compensation and promoting from with in if possible.