To Whom It May Concern: We have been experiencing a number of problems with expense claims being incorrectly filled out.

So far we have amended them to the correct rates but now due to the sheer volume we will not be amending any that are incorrect but returning them to the person claiming. Incorrectly filled out expense claims will be returned to the sender, there will be NO EXCEPTIONS to this rule. The main problems are highlighted below: Mileage being claimed at 45p per mile when it is 40p. Missing receipts - We cannot and will not pay for items that have no receipts. In the case that receipts are lost please provide an explanation to what the claim is for. Please do not expect us to pay for items that have no receipts/explanations. Tube receipts missing - Please try to keep all tickets or obtain receipts via the machines. In the cases that the machines do not issue receipts and there is no attendant at the gate to let you through please provide details of your journey and the amounts paid. People with company cars not filling out the car mileage section on the bottom left of the expense claim. Amounts being allocated to the wrong columns.

The above measures need to be resolved so that when the expenses are taken over by BskyB, there will be no further delays in processing your expense claim. If you are unsure as to the policies and procedures of expenses you can find the guide on the Sky Active Intranet Departments Finance Finance Procedures Expenses Policies & Procedures. The template for the expenses can be found by going to the Sky Active Intranet Forms Expenses. If you have any further problems/queries please do not hesitate to contact me on the number below. Yours sincerely

Sylvia Antonio-Rubinos Sky Active Accounts Payable Tel: 020 7941 5832

Sky Interactive Ltd. Company Number: 03554332 Registered Office: Grant Way, Isleworth, Middlesex, TW7 5QD. Telephone: 0207 705 3000 Fax: 0207 705 3030