The Lay out of a formal letter

Sender's adress date

6 Lower Turn Road Mountainthyme X26 3A 12th May 2007

The Manager, W. Jones & Sons Ltd inside adress Hermes House Clanton, Northshire CL20 OZX greeying or salutation Dear Madam,
introductory paragraph

body of letter

I have seen your advertisement in yesterday's Daily Standard, and I am writing to ask you to send me more information about your Students' Note Taking Kit. I would be grateful if you could send me your catalogue. I and some friends are particularly interested in the wallet containing a ring file, extra sheets of paper coloured ball-point pens. I look forward to seeing your catalogue and will apreciate if you could let me know by return if you can supply these kits. Yours sincerely Heidi Braun

final paragraph

the closing

Inquiry

I.E.S Joan Guinjoan (class 2 Bat) Eduard Toda, 5 43771 Riudoms Spain 12th May 2005 Ms GlendaMarks Johnsonville House of Travel 235 Glenview Road JOHNSONVILLE

Dear Ms Marks We would be very grateful if you would be able to send us a selection of travel brochures about Queensland Australia. Our class is researching the tourist attractions of Queensland as a social studies project. We know that these brochures would be very useful as part of our presentation to parents and other classes at the school. Thank you for considering our request. We are happy to pay for any postage and have enclosed a stamped addressed envelope. Yours faithfully, Flix Freixe

Request

Sarah Jameson 29 Some Street Anytown 20 April 2001

Natwest Bank PLC 12 Cash Lane Bridgetown BT2 4WE

Dear Sirs, Further to our telephone conversation yesterday, this is to confirm that I have had problems using the above card. As requested, I am therefore writing a formal letter asking for a new card to be issued.

I would be grateful if the new card could be sent to me urgently as I need to be able to make a cash withdrawal and buy several things by the weekend.

I look forward to hearing from you.

Yours, S.Jameson

Application

Carme Sim Dr. Gimbernat, 1 24673 Cambrils

4 may 2003

Hotel Les Palmeres Passeig La Marina 1057 Benidorm

Dear Sirs, I would like to apply for the post of receptionist in your hotel advertised in today's issue of El Pas.

My name is Carrne Sim. I am twenty years of age and I have just finished the Secretary studies, though I have some experience as a receptionist in a hotel in Cambrils where I have been working for two summers. I also speak English and French fluently and some German.

I am enclosing my C.V with my fully detailed qualifications and experience which I hope will suit you.

I am looking forward to hearing from you.

Yours sincerely

Carme Sim

Curriculum Vitae

1. Personal data
Name : Date of Birth: Nationality: Full address : Phone : E-mail:

2. Languages:
Mother language: Others (fluency, spoken/written):

3. Education
Schools From... to...

4. Qualifications 5. Employment History 6. Referees: 7. Additional Information

171, Choi Hung Road Hung Hom Hong Kong Tel 2235 2449 11 June 2012 Mr. J. Wong Fortune Tours 317, Canton Road Tsim Sha Tsui Kowloon Dear Mr Wong Complaint about Local Tour

I am writing to complain about a tour of the new Territories organised by your company. After lunch my family and I did not feel well due to bad stomach pains. I was forced to take sick leave next day, and I enclose a copy of the doctor's note. Due to the discomfort and inconvenience, I request compensation for the doctor's fees to the amount of $316. I look forward to hearing from you.

Yours sincerely

David Choi
David

Example letters Fortune Goods 317 Orchard Road Singapore 8 June 2012 Attn: Mr David Choi Sales Manager Everlong Batteries 171 Choi Hung Road Hung Hom Hong Kong Dear Mr Choi Re. Order No. 768197 I am writing to inform you that the goods we ordered from your company have not been supplied correctly. On 1 June 2012 we placed an order with your firm for 12,000 ultra super long-life batteries. The consignment arrived yesterday but contained only 1,200 batteries. This error put our firm in a difficult position, as we had to make some emergency purchases to fulfil our commitments to all our customers. This caused us considerable inconvenience. I am writing to ask you to please make up the shortfall immediately and to ensure that such errors do not happen again. Otherwise, we may have to look elsewhere for our supplies. Flat 303 Lucky Mansions 856 Cheung Sha Wan Road Cheung Sha Wan Kowloon

8 June 2012 The Administrative Officer Exhibition Services Exhibitions International 33 Kadoorie Avenue Kowloon Dear Sir/Madam I attended your exhibition Sound Systems 2012 at the Fortune Hotel from 29 May - 1 June and found it informative and interesting. Unfortunately, my enjoyment of the event was spoiled by a number of organisational problems. I explain each of the problems below. Firstly, I had difficulty in registering to attend the event. You set up an on-line registration facility, but I found the facility totally unworkable. Even after spending several wasted hours trying to register in this way, the computer would not accept my application. I eventually succeeded in registering by faxing you. Secondly, the exhibition was held at one of Hong Kong's most prestigious hotels, but frankly the venue was better suited to a medium-sized business conference than to a large exhibition open by registration to the public. The lack of space led to serious overcrowding in the venue, particularly

I look forward to hearing from you by return. Yours sincerely

at peak visiting times (i.e. lunch times and early evening). On one or two occasions I was also seriously concerned about the physical safety of attendees. The final point I want to make concerns product information. It is very enjoyable to see and test a range of excellent sound systems, but it is also important to be able to take away leaflets on interesting products, so that more research can be done before deciding which system to buy. However, by the time I attended the exhibition all the leaflets had been taken. Could I please ask you to look into these matters - not only on my behalf but also on behalf of other attendees, and in fact on behalf of your company, too. I look forward to hearing from you. Yours faithfully

J. Wong
J. Wong Purchasing Officer

Michael Leung
Michael Leung