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  • Carla Demarco: Objective

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    Carla DeMarco is seeking a management position in Information Technology. She has a Bachelor's degree in Information Technology from Florida State University and over 3 years of experience as a Systems Analyst at the Agency for Health Care Administration, where her duties include building and troubleshooting servers, using a ticketing system, and providing technical support. Previously, she worked as a cashier at Winn Dixie, where she trained other employees and provided excellent customer service.

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    Carla DeMarco is seeking a management position in Information Technology. She has a Bachelor's degree in Information Technology from Florida State University and over 3 years of experience as a Systems Analyst at the Agency for Health Care Administration, where her duties include building and troubleshooting servers, using a ticketing system, and providing technical support. Previously, she worked as a cashier at Winn Dixie, where she trained other employees and provided excellent customer service.

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    268 views1 page

    Carla Demarco: Objective

    Uploaded by

    carlademarco
    Carla DeMarco is seeking a management position in Information Technology. She has a Bachelor's degree in Information Technology from Florida State University and over 3 years of experience as a Systems Analyst at the Agency for Health Care Administration, where her duties include building and troubleshooting servers, using a ticketing system, and providing technical support. Previously, she worked as a cashier at Winn Dixie, where she trained other employees and provided excellent customer service.

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    Carla DeMarco

    Tallahassee, FL carla.demarco@outlook.com

    OBJECTIVE To utilize my strong interpersonal/technical skills and further develop management skills in Information Technology EDUCATION Bachelor of Science in Information Technology, August 2013 Florida State University, Tallahassee, FL EXPERIENCE Agency for Health Care Administration, Tallahassee, FL Systems Analyst, August 2011-Present Work with building physical and virtual servers in a Windows environment Utilize SharePoint ticketing system Communicate, troubleshoot, and resolve technical issues in a team Activate network access to various offices and provide network support as needed Resolve technical problems with programs not functioning correctly Provide various staff with assistance in solving computer related problems Winn Dixie Grocery Stores, Tallahassee, FL Cashier, October 2008-August 2011 Answered customers questions and resolved complaints Trained eight employees on policies, procedures, and daily tasks of a cashier Greeted customers in a welcoming, friendly, and prompt manner upon entering store and exiting through checkout lane Maintained clean and orderly checkout areas ACTIVITIES/AWARDS
    FL.-GA. Louis Stokes Alliance for Minority Participation (FGLSAMP), Tallahassee, FL

    Member, September 2010-April 2010 AWARDS Tracy Biletnikoff Scholarship, Tallahassee, FL Top Award, March 2009

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