Professional Documents
Culture Documents
7. Complaints: FZWHC has implemented a 24 hour rule policy regarding complaints or issues of concern during the summer program. If a player or family member has an issue of concern or complaint there must be a 24 hour wait period prior to issuing the complaint to the coach or board. The FZWHC promotes that players attempt to resolve their concerns or problems with the coaches. If a player has a concern regarding an issue during summer camp we encourage the player to discuss the concern with the coach. I have read and accept the policies for the Fort Zumwalt West Hockey Club Summer Program
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