Professional Documents
Culture Documents
Grievance Handling
Grievance Handling
CAUSES/SOURCES OF GRIEVANCE
Concerning Wages Concerning Supervision Concerning Individual Advancement General Working Conditions Collective Bargaining
A model grievance redressal procedure contains successive timebound steps each leading to the next in the event of the nonacceptance of the previous decision.
CONFLICT RESOLUTION
AVOIDANCE ACCOMMODATING/SMOOTHING WIN-LOSE/CONFRONTING COMPROMISING PROBLEM SOLVING/COLLABORATING MEDIATION CONCILIATION ARBITRATION