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Human Resource Management PDF
Human Resource Management PDF
A)
a) Increments
b) Salaries c) Participation
d) Rewards
Ans. a,b,d
d) Grading rating
Ans. c
Q 3.Compensation and Benefits element of HRM focuses on whether the compensations are fair, consistent and which of the following?
a) Equitable
b) Bulk c) Lesser
d) Highest
Ans. a
Q 4.Objective of performance appraisal system is to identify the developmental needs of each employee.
a) TRUE
b) FALSE
Ans. a
Ans. a,b,c
Q 6. Match the following:i)Assignment to some important task force or committee ii)Need-opportunity alignment
a)
Ans.
1-d 2-b
3f 4-a
Q 7.Taking up another part time job or business simultaneously with that of original job is known as moon lighting by employees.
a) True
b) False
Ans. a
Q 8.The major sources of recruitment for public sector undertaking are through(M.A)
a) Casual callers or employment seekers b) Employment exchanges c) Nespapers advertising d) Advertising through word of mouth
Ans. a,b,c
Q 9.Now a days one huge task, which the HR managers do, is:
a) Solving
b) Producing c) Hiring
d) Motivating
Ans. c
Q 10.HRD aims at developing the capabilities of which of the following, in order to handle functions like industrial relations, rewards and punishments, performance appraisal etc?
a) Line managers
b) Requirements c) Competitors
d) Employers
Ans. a
Q 11.Human resource has thinking power hence it can be used as money, material or machines.
a) TRUE
b) FALSE
Ans. a
(M.A)
c) Reward & encourage peak performance d) Reduce turnover and encourage company loyalty.
Ans. a,b,c
b) FALSE
Ans. a
d) Long-range strategies
Ans. b,c,d
d) Time period
Ans. a,b,c
Q 16.The __________ has to be motivated and kept satisfied at all times in his stay in the company.
a) Managers
b) Supervisors c) Employee
d) Employer
Ans. c
Q 17.Selection is the process of matching people and their career needs and capabilities with the __________ and career paths .
a) Research
b) Jobs c) Change
d) Mechanism
Ans. b
Q 18.Employer has to pay _________ of the basic wages to the employees during the lay off period.
a) 30%
b) 50% c) 45%
d) 60%
Ans. b
Q 19.Need identification(training) exercise can don real harm if the needs are not met through suitable training programmes.
a) TRUE
b) FALSE
Ans. b
d) Interdisciplinary concept
Ans. a,b,c
Q 21.M.M. Khan defines HRD as the process of increasing knowledge, capabilities and _____________ of all people working at all levels in a business undertaking.
a) Individual approach
d) Relations
Ans. b
b) When the workers grievances are redressed or if the producer increases his profit share. c) When the employer uses obsolute technology & processes
Ans. a
Q 23.In both individuals and group interviews for HRD audit, the following open ended questions are asked(M.A)
a) What are the strengths of your union leaders?
b) What are the strengths of your HRD functions? c) What are the areas where your HRD function can do better?
Ans. b,c,d
c)
There is a widespread feeling that HRD has not lived upto the expectations of either top management or line managers
d) There is a widespread feeling that HR systems are people intensive and require a lot of managerial time
Ans. a
Q 25.At a certain stage the upward mobility stops for many employees. This is inescapable in views of pyramid organisation structure. This phenomenon is called:
a) Pyramiding
d) Saturation
Ans. c
Q 26.There has been tremendous decrease in the no of female employees in all types of organisation.
a) TRUE
b) FALSE
Ans. b
Q 27.What means degree of accomplishment of the tasks assigned to an employee by way of job contents?
a) Performance
b) Present c) Planning
d) Potential Ans. a
Ans. a
b) Customers c) Management
Ans. a
b) Popularity c) Skill
d) Respect
Ans. a
Q 31.While evaluating __________ jobs, where nature of works is difficult to be expressed in quantifiable numbers.
a) Workers
b) Supervisors c) Managerial
d) Personnel
Ans. c
Q 32.Others questionnaires is to be filled in by the ____________ only and is shown to the participants solely for orientation purpose.
a) Demonstrator
b) Evaluator c) Raters
d) Supervisors
Ans. a
d) Head hunters
Ans. b
Q 34.__________ questions are designed to evaluate by finding out how much a person knows.
a) Leading
b) Testing c) Open
d) Empathetic
Ans. a
b) FALSE
Ans. b
iii)Personnel manager
a) Assist the line manager b) Help in transfer c) Administer transfer d) Hiring new people e) Recruiting the line manager f) Advising the line manager
Ans.
1c 2b 3a 4d
Q 37. _________is route to be followed in oder to realise vision and overall purpose.
a) Objective
b) Strategy c) Aims
d) Goals Ans. b
Q 38.What were the critical factors & attributes of the above mentioned performance appraisal format- (M.A)
a) Planning
d) Personality
Ans. a,b,c
Q 39.A major impediment to organisational efficiency is lack of proper communication & information flow. One reason for this is________
a) Decentralisation
b) false
Ans. a
Q 41.In which approach towards training and development stress is to be given on learning rather than on teaching?
a) SSL technology
d) Manufacturing appoach
Ans. c
b) Design c) Mechanism
d) Evaluation
Ans. b
Q 43.An employee who is categorised as dead wood is one who has absolutely no potential for growth & should be included in a rationalisation programmes
a) True
b) false
Ans. b
Ans. a,b,d
Q 45.Besides business process re-engineering & benchmarking, which are some other useful tools to bring about continuous improvement in an organization? (M.A)
a) Human resource audit
d) Management by objectives
Ans. a,b,c
Q 46. The most distinguishing feature of this model; however before giving the incumbent a higher position in the hierarchy, putting him through a job rotation and testing programs to enhance hisa) Leadership quotient
d) Coping capabilities
Ans. c
b) It acts as an appraisal system to gauge the performance of the TQM processes. c) It constitutes a permanent record of the progress in achieving the goal of quality.
Ans. a,c,d
Q 48.The stage where employees face a mid-career crisis is called as the stage of decline in the career development cycle.
a) True
b) False
Ans. b
d) Mahatma Gandhi
Ans. b
Q 50.What system of human resource management has it roots in organized sector like agricultural sector and small scale industrial sector?
a) Moon lighting
d) Employees Proxy
Ans. d
Q 51.Some organizations have successfully experimented with foreign assignment in the career path model. What are the benefits of this form of assignment? (M.A)
a) The individual is tested in an alien environment
b) He is trained to see the business in a global context c) Lack of opportunity in our country doesnt come in the way of career progression
Ans. a,b,c
Q 52.In an employees organization the flow of decisions from the working committee flows to
a) Working committee
Ans. b
Q 53.The aim of the majority of the systems of job evaluation is to establish, on agreed basis, the relative values of different jobs in a given plant.
a) TRUE
b) FALSE
Ans. a
Q 54.The conditions in labour market affect the following process to certain extent
a) Recruitment
b) Selection c) Wages
d) Of company
Ans. c
Q 55.It is said that HRD function is beneficial to both organization and the __________.
a) Executives
b) Employees c) Nation
d) Management
Ans. b
Q 56.Five main phases make up the process of the feedback exercise, name the PHASE 4:
a) Data feeding Reports & Analysis
d) Monitoring
Ans. a
Q 57.The reviewer has the prime role of recording major appraisal details.
a) TRUE
b) FALSE
Ans. b
Q 58.What is an inherent problem with organizations running their own educational institutes?
a) Lack of resources
b) Lack of expertise outside the industry c) Funding from U.G.C. and State Govt.
d) Economic viability
Ans. c
Q 59.What are the factors that warrant the attention for successful implementation? (M.A)
a) Feedback management
d) Feedback analysis
Ans. a,b,c
Q 60.When employees realise that their demands for better salaries cannot be met what do they depend upon as an additional source of income? (M.A)
a) A part time job
Ans. a,b,d
Ans. b,c,d
Q 62. . Match the following:i) The interview methods ii) The questionnaire method
a)
Managerial walkover
d) Supervisory skill level survey e) f) A large target group HR portfolio matrix (classification quadrants)
Ans.
1c 2e 3f 4b
Q 63.Adequately rewarded employee for the result shown by him cannot have a confidence in the organization.
a) TRUE
b) FALSE
Ans. b
Q 64. For closure, if there is no response ( from government) within________ permission is deemed to have granted.
a) 30
b) 90 c) 60
d) 45
Ans. c
Q 65.Individual interviews are conducted normally for groups of four to eight individuals.
a) TRUE
b) FALSE
Ans. b
Q 66.It is estimated that ___________ of the 10 million employees in the central govt. including departmentally run undertakings is found to be excess.
a) 1.0 million
d) 0.5 million
Ans. c
b) Management c) Workers
d) profits Ans. b
Q 68. For campus recruitment the organization can know methods to cut cost by understanding and dividing the number of(M.A)
a) Applicants
Ans. a,b,c
Q 69.It is publicised that transfers is a major problem of the members of dual career groups.
a) TRUE
b) FALSE
Ans. a
Q 71.For the period of the lay off up to a maximum of _________ workmen will be paid compensation equal to half their basic pay & D.A.
a) 90 days
b) 45 days c) 30 days
d) 60 days
Ans. b
Q 72.No worker employed in any industry who has been in continuous service for more than ________can be retrenched untill prior permission from the govt. to retrench in undertaking employing more than 100 people.
a) 1year
b) 2years c) 6 months
d) 90 days
Ans. a
Q 73._________ of more than 1500 managers in Dr. Odiomes study were found to be in the work horse category.
a) 65%
b) 56% c) 79%
d) 85%
Ans. c
Q 74.what are the 3 tiers inscribed in the training need identification through survey method? (M.A)
a) Identifying problems of various departments & the training needs for the various categories of employees by line manageres through questionnaire
b) Conducting a personal interview with likely trainees for essential feedback c) Prioritising the various training areas for different categories of employees by the senior managers & HODs.
d) Conducting interview with the deputy general managers & general managers to get their feedback.
Ans. a,c,d
b) Planning c) Structure
d) System
Ans. a
b) Thorough study of past performance mingh not always hold true c) Difficulty in rejecting unsuccessful candidates
Ans. a,b,c
b) Absence of pre-determined yardstick leads to personal bias c) All the factors affecting the job are not considered
Ans. a,b,c
Q 78.HRD enhance internal capabilities of an organisation to deal with current or future challenges to be faced by an organisation.
a) TRUE
b) FALSE Ans. a
Q 80.Supplier teaming is to develop short term relationship with a few higherquality suppliers .
a) TRUE
b) FALSE Ans. b
Q81. Low commitment to work saves direct and indirect costs of labour.
a) TRUE
b) FALSE
Ans.
Q 82.In which kind of approach the goal of HRM is to reduce costs with specified rules and procedures?
a) Commitment
b) Systems c) Control
d) Psychological
Ans. c
Q 83.The most popular medium for advertising for external placements is through(M.A)
a) Television
b) Press c) Radio
d) Word of mouth
Ans. a,b,c
Q84. Name the word which enable the superior to verify that he has correctly heard?
a) Testing
b) Leading c) Paraphrasing
d) Feedback
Ans. c
Q 85. Name one of the components/elements of the flow of decisions in the employees organisation as a bid to increase union member loyalty:
a) Providing wrong information about management
Ans. a
Q 86.Western and third world Studies of organitional excellence indicate major keys to organisational excellence+B172, those are-(M.A)
a) Mission
b) Goals c) Policies
d) Rewards
Ans. a,b,c
b) Continuous c) Positive
d) Negative
Ans. a,b,c
Q 88. According to Lahiry what is the simple act of comparsion & learning for organisational improvement?
a) Business process re-engineering
Ans. c
b) FALSE
Ans. b
a)
b) Free medical aid for empolyees c) Flatter structures with less hierarchical control
d) Building people to build business e) f) Human resources professionals The eight hour work day
Ans.
1d 2 -- f 3c 4a
Q 91. Business re-engineering often shifts the power base.changing the command and control approach to_________
a) Direct-and-supervise
Ans. b
Q 92. The role of the organisation in career planning is to introduce & strengthen system to ensure______of employees.
a) Self development
d) Participation
Ans. c
Q 93. It is one of the participles of HRM that employees are made to feel that they are which of the following?
a) Of no use to the organisation
d) Motivational
Ans. b
Q 94. The data obtained through job analysis are recorded on what is known as job analysis sheet.
a) True
b) False
Ans. a
Q 95. Career planning involves efforts on part of the organisation to provide avenues for the growth to its employees but the other side of the coin is the role of the employees in career planning through________
a) Career path development
Ans. a
Q 96.The capacity to take considerable responsibility, ability to control and influence others and skills in problem solving primarily show:
a) Search for security
d) Dysfunctional competence
Ans. c
Ans. a,b,c
Q 98.What does HRP need, to effectively meet the changing strategies & objective?
a) Constant updating
Ans. a
Q 99.Which
a) Price
b) Quality c) Wage
d) Technology Ans. c
Q 100.One of the key advantages of a multi-rater appraisal system is thata) It is highly technical appraisal system
b) It adds objectivity and supplements to the traditional appraisal system c) It utilises the reportive of expert guidance
Ans. b
Q 101.Name the organisations which have adopted effective HRD procedure? (M.A)
a) Bajaj auto Itd.
b) TELCO c) L&T
d) HLL
Ans. b,c,d
d) Reduction in wastage
Ans. a,b,c
b) Appraisals c) Potential
d) Merit
Ans. b
Q 104.Kotter (1996) in his book leading change suggest that crisis when times are good can effectively trigger people off on the right track.
a) True
b) False
Ans. a,
d) Personnel Manager
Ans. b
Q 106.Organisation should not employ specialists for the various operational activities.
a)
TRUE
b) FALSE
Ans. b
Q 107.According to whose research trends in pay structures in the IT industry indicated that most companies provide employee with cash-heavy compensation packages.
a) Pascal b) Hewlett c) Pereek d) Roa
Ans. b
b) Manager c) Organisation
d) Management
Ans. a
d) Grievance procedure
Ans. a,c,d
Q 110. The two parties to collection bargaining viz.,th employees and the employers have an opportunity to ventilate their side of the problems without any reference to the impact of that settlement on thea) Public
b) Government c) Consumer
d) Trustees Ans. c
Q 111.For closure .every work to be compensates with_______average pay for every year of service completed.
a) 10 days
b) 30 days c) 45 days
d) 15 days Ans. d
Q 112.The jobs falling under the same grade get different wage scale.
a) True
b) false
Ans. b
Future performance of company Present performance of company Past and present performance Past performance of the company
Q 114.Section _______of the Industrial Disputes Act (104).1947, does not confer the right on employers to lay off workers for whatever reason they deem fit.
a) 25-D
b) 25-M c) 25-C
d) 25-F
Ans. c
a)
b) It take into account the various key factors that will tell the overall performance of a job c) Effort, point, skill, working conditions.
d) Similar jobs are grouped and treated as a job class. e) f) It place all evaluated jobs according to point in term of money. Effort, grading, skill working conditions.
Ans.
d) Flexibility
Ans. a,c,d
Q 117.An employ sponser, the HR manager plays an integral role in organisational success.
a) True
b) False
Ans.a
a)
Ans. 1-b
b) Self c) Her
d) him
Ans. b
Q 120.In which method common factors to all the Jobs are identified?
a) Factor comparison
b) Analytical c) Non-analytical
d) Point Ans. d
Q 121.The dimensions of the human resources portfolio matrix do not have the same form as for product & market portfolio.
a) TRUE
b) FALSE
Ans. b
Q 122._________ forms the last phase of the 360- degree feedback exercise.
a) Monitoring
b) Feedback c) Counselling
d) Workshop
Ans. c
Ans. a,b,c
Q 124.The ultimate responsibility towards the welfareof the consumer rests on the heads of the
a) Government
b) Employer c) Consumers
d) Consumer association
Ans. d
d) Word of mouth
Ans. a,b,c
d) Job management
Ans. c
Q 127.One of the organization measures to overcome HRD problems is that the expenditure on HRD should be treated as________
a)
Waste of money
b) Investment c) Loss
d) Profits
Ans. b
Q 128.In HRP an HR manager has to ensure that sufficient representation is given to candidates from the which of the following? (M.A)
a) Weaker section
d) Skilled workers
Ans. a,b,c
b) Retrenchment c) Dischange
d) Closure
Ans. b
Q 130.what are the evident consequences & challenges emanating from dual career groups? (M.A)
a) Absenteeism
Ans. a ,b,c
Q 131.Why is it found that federations & unions constitute an important & crucial wing of an organisation?
a) If mismanaged they affect industrial peace
b) They have a strong bearing on the culture of the organisation c) They can be threat to management
Ans. a
d) Loss acceptance
Ans. a ,b,c
Q 133.HRM is responsible for getting the best people, training them and providing mechanism to ensure that these employees maintain their productive affilitation with the organisation.
a) True
b) False
Ans. a
Q 134.In some cases, individual and group interviews are substituted by_________
a) LTIP
b) LSIP c) LPIP
d) LRIP
Ans. b
Q 135.Federations may invite the managements representatives to participate in working committee meetings. Who would the unions at plant level/ shop level essentially invite?
a) Chief of the organisation or his nominee
b) Divisional/departmental manager & personnel manager c) Divisional/departmental manager & line representatives
Ans. a
Q 136.Basically a two day workshop is conducted under phase 5 which stretches to three or more days depending on the no. of participants
a) True
b) false
Ans. a
b) FALSE
Ans. a
Q 138.what are the different forms of federation and unions within an organisation? (M.A)
a) Craft/unit level union
d) Working committee
Ans. a,c,d
Q 139.Companies can offer the option only to employees who are above_______years of age or have served with the company for 10 years.
a) 35 b) 38 c) 45 d) 40 Ans. d
b) False
Ans. a
Q 141.Pfeffer (1998) has identified seven dimensions of successful organisation, name one of them.
a) Job rotation
d) Performance appraisal
Ans. b
Q 142.A network of job specification in terms of kind of person needed to perform the job is
a) Manpower planning
d) Job description
Ans. d
Q 143.Performance management system ensures linkage between individual and organisational goals.
a)
True
b) false
Ans. a
Q 144.For each participant, a schedule is kept regarding the feedback he has been getting, for ever questionnaire that is received, what is it that is including- (M.A)
a) The name of the participant to whom it is addressed
b) The working relationship of the rater is recorded throughout the exercise c) The name of the assessor to whom it is addressed
Ans. a ,b
b) false
Ans. a
Q 146.In which kind of approach the HR system are intended to shape desired employee behaviours by forging links between oganisational goals?
a) Control
b) Commitment c) Systems
d) psychological
Ans. b
Q 147.Name the style of management, where top level managers in India have been found to block the motivation and learning of employees (M.A)
a) Autocratic
b) Paternalistic c) Coarcive
d) Co-ordination
Ans. a,b,c
b) Customers c) Management
Ans. b
Q 149.Why is that trade union leaders, particularly those connected with political parties may strongly oppose management participation in trade union?Because they are of the views that a) Management may impose their thought on the members
Ans. d
Q 150. For campus recruitment the organisation can know methods to cut cost by understanding and dividing the number of (M.A)
a) Applicants
Ans. a,b,c
Q 151. Low commitment to work saves direct and indirect costs of labour.
a) TRUE
b) FALSE
Ans. b
Q 152. Performance counselling refers to the help provided by a manager to his subordinates, it attempts to help the employee in- (M.A)
a) Supportive atmosphere
d) Setting losses
Ans. a,b,c
Q 153. _________ main phases make up the process of the feedback exercise.
a)
Five
b) Six c) Four
d) Three
Ans. a
Q 154. At Hewalt Packard, as part of their BPR programme, the __________ directs resources from applicants to a centralised employment response centre.
a) TABS b) WFS c) GRPS
d) EMS
Ans. d
Q 155. The application forms should meet the requirements like age, qualification and
a) Job
b) Experience c) Contacts
d) Address
Ans. a
Q 156. Why is it necessary in the interview method of need assesment that the process begin with a detailed discussion with the departmental/divisional heads?
a) To asses person biases, if present
b) To determine the leadership style & worker productivity c) To determine the parameters of the study & get a view on the training needs
d) To review performance parameters & job descriptions with the head of the dept.
Ans. a
b) FALSE
Ans. b
Q 158.There are several ways in which human resource management can strengthen relationships to accomplish organisational goals. Discuss some Indian experiences indicated by a survey conducted in 1996 (M.A)
a) Greater emphasis on people related issues-Building people to build business.
b) HRM is being used as a business development tool c) In calculating business-orientation approach in HR professionals.
d) An increasing number of HR professionals have been included in the top management of indian companies.
Ans. a, b,d
Ans. b
d) Interdisciplinary concept
Ans. a,b,c
Q 161.The factors coming under discipline & attendance are time keeping and ___________.
a) Sincerity
b) Obedience c) Puntuality
d) Manners
Ans. b
d) Manpower resource
Ans. c
Q 163.The no hours in a day, no. of days in a week and work schedule when the worker has to perform the job are normally stated in a job description
a) TRUE
b) FALSE
Ans. b
Q 164.Objective of performance appraisal system is to identify the developmental needs of each employee.
a) TRUE
b) FALSE
Ans. a
Q 165.Name the various ways through which business firms are being helped by well designed job evaluation: (M.A)
a) Enables firm to get data
b) Establishes equal wage rate for all the jobs, according to job requirement c) Systematic process and understood by all
d) Establishes different wage rate for all the jobs, according to job requirement.
Ans. a,b
Q 166.which point of importance of HRD helps in making people aware of skills required for job performamnce?
a) Role clarity
d) Synergy effect
Ans. a
Q 167.Most of the concepts of the HRM and / or organizational behaviour become non-practicable due to _________________.
a) HR Accounting
d) Dynamism of industry
Ans. c
Q168. For campus interview with the institutes, what can be dropped to cut costs? (M.A)
a) High cost
Q 169.Supplier teaming is to develop short term relationship with a few high quality suppliers.
a)
TRUE
b) FALSE
Ans. b
Q 170.Potential refers to the likelihood of the job holder making a future contribution to the employing organisation.
a) TRUE
b) FALSE
Ans. a
Q 171.At a certain stage the upward mobility stops for many employees. This phenomenon ideally takes place around the age of
a) 45
b) 35 c) 50
d) 40
Ans. d
b) Development c) Importance
d) future
Ans. d
Q 173.What is the result of this era of fierce competition & ever-changing global markets according to casio(1995)? (M.A)
a) Service orientation with sharper focus on customer
b) Performance linked pay rather than seniority pay. c) Heavy rationalization of human assets.
Ans. a,b,d
d) Unconditional support
Ans. a,c,d
Q 175.It is said that rate the job, and not the _________.
a) Wage
b) Man c) Salary
d) personnel
Ans. a
Q 176.The term CORE in corporate core programmes means that these programmes would be extented to everybody in management & supervisory cadres.
a) TRUE
b) FALSE
Ans. a
Q 177.Traditional performance measures usually cover only the financial aspect of an organization, & prove to be myopic & insufficient in the long term. A model designed by this association/Foundation indicates both financial and non-financial parameters with special emphasis on the later?
a) American productivity and quality centres international benchmarking clearing house.
b) The European Foundation for Quality Management c) d) The workforce Solutions company(WFS) Malcolm Baldridge Foundation for Quality Management
Ans. b
Q 178.A major impediment to organisational efficiency is lack of proper communication & information flow. One reason for this is _____________.
a) Decentralization
d) Extensive compartmentalisation
Ans. a
Q 179.Financial difficulties, accumulation of stock, expiry of license or lease & exhaustion of natural resources are not considered valid reasons for closure as these are___________.
a) Avoidable circumstances
d) Employee inflicted
Ans. a
Q 180.No worker employeed in any industry who has been in continuous service for more than __________ , can be retrenched until prior permission from the govt. to retrench in undertakings employing more than 100 people.
a) 1 year
b) 2 years c) 6 months
d) 90 days
Ans. a
Q 181. Match the following:a) Assignment to some important task force or committee b) Need opportunity alignment
d) Working on your
a)
Ans.
1d 2b 3f 4a
b) Competencies c) Managers
d) Employees
Ans. b
Q 183.Generally employee feel satisfied when they are promoted to lower ladders in the organisation.
a) True
b) false
Ans. b
Q 184.What kind of grading must be brought to the notice of the vice-president of the company? (M.A)
a) Fair
b) Excellent c) Superior
d) Poor
Ans. b,d
a)
b)
c)
d)
a)
e) f)
Ans:
1e 2c 3f 4a
b) Quantitative c) Qualitative
d) Non-qualitative Ans. a
Q 187.Federations may invite the managements representatives to participate in working committee meetings.who would the unions at plant level/shop level essentially invite?
a) Chief of the organisation or his nominee
b) Divisional/departmental manager & personal manager. c) Divisional/departmental manager & line representatives.
Ans. d
b) Self c) Her
d) him
Ans. b
Q 189.When the company does not have time to spend on human resource process it adopts recruitment through
a) b) c) Employment agencies and head hunters Organizational policy Advertisements
d) Applicants
Ans. a
Q 190.Employee and supervisor should be never involved while finalising job description.
a) TRUE
b) FALSE
Ans. b
d) Averages salaries
Ans. b,c,d
Ans. a,b,d
Q 1.In the development grade method of career planning the selected staff for this grade would remain there only for ________ years.
e) f) One Two
Ans. b
g) Middle and top levels of management h) Top and lower levels of management
Ans. c
Q 3.TQM believes that quality reduces cost through reduced wastages, greater productivity and _____________.
e) f) Conformance to standards Reduced income
Ans. d
Q 4.When there is an increase in the wage bill (through collective bargaining), the party, usually to make the biggest sacrifies is the
c) Employer
Ans. c
Ans. b
Q 6. Section ________ of the Industrial Disputes Act 1947, states that an employer should only retrench employees who have been most recently hired.
g) 25-D h) 25-M i) j) 25-G 25-F
Ans. c
Q 7.What are the different stages that emerge in the career development cycle? (M.A)
c) Establishment stage
Ans. a,c,d
Q 8.Counselling involves a one to one discusssion between the participant and administrator.
a) TRUE
b) FALSE
Ans. a
g) Trust h) Autonomy
Ans. a,c,d
g) Environment development
h) Production
Ans. c
Q 11.All forms of job evaluation are designed to enable management to determine how much one job should be paid as compared to others.
c) TRUE
d) FALSE
Ans. a
Q 12.On the basis of job elements and organisational demand an appropriate ________ of job evaluation should be selected.
e) f) Study Type
g) Method h) Course
Ans. c
Q 13.What is one of the factors / ingredients required to succeed as an effective consumer organisation?
c) Political backing
Ans. c
e)
To take stocks of things and to improve HRD for expanding, diversifying and entering into fast growth phases. To take production stocks of things and to improve HRD for expanding, diversifying sectors
f)
g) There is a widespread feeling that HRD has not lived upto the expectations of either top management or line managers h) There is a widespread feeling that HR systems are people intensive and require a lot of management time
Ans. a
a)
Job excellence
d) Higher productivity and more profits e) f) Ans. Role clarity and risk taking Increase of costs
1c 2e 3b 4d
Q 16.The most popular medium for advertising for external placement is through (M.A)
e) f) Television Press
Ans. a,b,c
g) Independent h) Free
Ans. b
Q 18.For closure, every worker is to be compensated with _________ average pay for every year of service completed.
e) f) 10 days 30 days
g) 45 days h) 15 days
Ans. d
Q 19.It is very easy to write grade description, as the number of jobs increases.
c) TRUE
d) FALSE
Ans. b
f)
g) They will like to choose their working hours h) Free lance writer & consultants come under this category
Ans. a,c,d
Q 21.Individual counselling forms the second phase of the 360-degree feedback exercise.
e) f) True False
Ans. b
g) The lack of appreciation for the constraints of other department h) High degree of autonomy
Ans. c
Q 23.A useful and objective data on employees generated by HRD facilitates which of the following?
e) f) Deciding the job profile Recruitment and selection
Ans. c
Q 24.the relations between the superior & subordinate will be affected adversely in case of moon lighting by subordinate.
e) f) TRUE FALSE
Ans. a
Q 25.What is the published literature of the company which helps in assessing the strengths and weaknesses of HRD? (M.A)
e) f) Manual reports Marked handouts
Ans. a,b,c
Ans. c
Q 27.The capacity to take considerable resposibility, ability to influence and control others and skills in problem solving primarily show:
e) f) Search for security Technical-functional competence
Ans. c
g) Prevention is better than cure h) To judge the character traits of the work force
Ans. a
Q 29.In the same organisation, with the new policy, what is the policy if the assessor is transferred from his/her job after Feb?
e) f) He/She will complete the appraisal of those reporting to him/her & proceed on transfer The appraisal will be done by the new incumbent in the position as at 31st Aug.
g) Another superior takes charge of the appraisal for the assessee h) Another superior along with the recommendations of the HR manager appraises the assessee
Ans. a
Q 30.Career planning involves efforts on part of the organisation to provide avenues for growth to its employees but the other side of the coin is the role of the employee in career planning through ____________.
e) f) Career path development Self modeling
Ans. c
Q 31.Growth of business calls for hiring of additional labour, while mergers will need a plan for which of the following?
e) Hiring skilled workers
f)
Lay-offs
Ans. b
Q 32.In the career path models, it is aimed that essentially a ten years experience should be solid ten years experience, with one year experience repeated ten times.
e) f) TRUE FALSE
Ans. b
Q 33.Some organizations have successfully experimented with foreign assignment in the career path model, what are the benefits of this form of assignment? (M.A)
e) f) The individual is tested in an alien environment He is trained to see the business in a global context
g) Lack of opportunity in our country doesnt come in the way of career progression h) To get a feel for different environment and culture Ans. a,b,c
iii)Quality
a)
d) Element of TQM e) f) Ans. Important tool to control the quality of a product Problem solving
1- e 2- c 3- d 4- f
Q 35.There has been tremendous decrease in the no. of female employees in all types of organisation.
c) TRUE
d) FALSE
Ans. b
Q 36. __________ having openness, trust, authenticity as its bed rock is highly suitable for 360 degree appraisal.
a) Culture b) Individual c) Atmosphere d) surrounding
Ans. a
Q 37. What were the critical factors & attributes of the above mentioned performance appraisal format. (M.A)
e) f) Planning Job knowledge
Ans. a,b,c
Q 38.The actual HRM process starts with the estimates of the amount and the type of ___________.
e) f) People needed Finance required
Ans. a
Q 39.Name the dimensions identified by Pfeffer seem to characterise most not all of the system-producing profits through people. (M.A)
e) f) Selecting hiring of new personnel Self managed team
Q 40.Western and Third World studies of organizational excellence indicate major keys to organizational excellence +B172, those are-(M.A)
c) Mission
Ans. a,b,c
Q 41.Which out of the following is a dimension of quality as given by David Garvins eight principal quality dimensions-(M.A)
e) f) Flexibility Reliability
Ans. b,c,d
Q 42.The process of 360 degree appraisal is broken into two stages- planning, implementation.
e) f) TRUE FALSE
Ans. b
Ans. a,b,c
Q 44.Under a good appraisal plan, the plan must meet laws of land, and, acts relating to labour.
e) TRUE f) FALSE
Ans. b
Q 45.Name the word which enable the superior to verify that he has correctly heard?
e) f) Testing Leading
g) Paraphrasing h) Feedback
Ans. c
Q 46. While conducting training programmes, what is the need of the hour is that trainers assume the role of a ____________.
e) f) Transponder Liaison
g) Facilitator h) Mentor
Ans. c
g) Testing h) Leading
Ans. c
Q 48.what should be the for of feedback which is communicated in a manner that produces a constructive response in the subordinate?
c) Evaluated
Ans. c
Q 49. Name one of the components/elements of the flow of the decisions in the employee organisation as a bid to increase union member loyalty :
e) f) Providing wrong information about management Grievance handling about management
Ans. a
Q 50.Compensation and Benefitselement of HRM focuses on whether theb compensations are fair,consistent and which of the following?
e) f) Equitable Bulk
g) Lesser h) Hightest
Ans. a
Q 51._______of more than 1500 manager in Dr. Odiornes study were found to be in the work house category.
e) f) 65% 56%
g) 79% h) 85%
Ans. c
Q 52.Lay off is temporary dismissal of surplus staff for a maximum of______days due to shortage of coal,power etc.
e) f) 25 30
g) 60 h) 45
Ans. d
d) FALSE
Ans. a
Q 54.The whole process of conducting a 360 degree feedback process in any organisation could last about ____________
e) f) Two & half to about 4 months One & half to about 3 months
Ans. b
Ans. a,b,c
Q 56.Every HRD system developed by an organisation should be based on the following elements of HRM. Those are: (M.A)
e) f) Suitable compensation plan Selection of the right people
Ans. a,b,c
Q 57. Match the following:i) HRD audit is undertaken, to make the HR function business driven ii) HRD audit is undertaken, for change of leadership
g) Few organizations percieved HRD audit more as a renewal exercise h) Few organisations needed to recruit new HRD manager and reorient the entire HRD Dept. i) Organisational restructuring may have necessitated meeting the changing environmental demands and oppertunities Few organisations felt they had not paid adequate attention to their human resource due to constraint of the past
j)
k) A few organisations started realising the importance of skill development among employees l) A few organisations undertook the initial steps using their existing staff to handle new projects
Ans:
Ans. b
Q 59.The HR business ____________ are established to support the attainment of the overall plan and objectives.
e) f) Goals Objectives
g) Policies h) Procedure
Ans. b
g) The employee takes up a part time second job h) He pursues this new job most of the time
Ans. a,b,c
Ans. a
Q 62. The _____________ provides resources to approved employment schemes in the organised & marginalised sectors.
a) National Renewal Grant Fund b) National Renewal Closure Fund c) Employment-Retirement Fund d) Employment Generation Fund
Ans. d
Q 63.As per professor Len Nadler HRD is an organized learning experience within a ____________ with the objective of performance change.
c) Organization
Ans. c
a)
b) This deals with the well designed 360 degree appraisal with help in generating a realistic feedback c) This deals with a good questionnaire should include questions that are relevant to organisations culture and goals rather than off-the shelf
d) This deals with training of appraisee who can primarily address issues like how to process and analyse the data e) f) This deals with selection and training aspects of appraisers This deals with the research indicating anonymity is of paramount importance
Ans.
1-f 2-e
3-d 4-c
Q 65.Increased acceptance of feedback appraisal system is that as large no. of managers work with wide range of other people, it becomes difficult for a single manager to accurately assess their contribution.
c) TRUE
d) FALSE
Ans. a
g) When the employer uses obsolete technology & processes h) When workers productivity is not up to the mark
Ans. a
Q 67. What are the evident consequences & challenges emanating from dual career group? (M.A)
e) f) Absenteeism Work sharing
Q 68. What are the essential features of the multi-company collaboration technique? (M.A)
e) f) Companies of a varied background A common forum
Ans. a,b
d) FALSE
Ans. b
Q 70. The new economic policy,1991 brought significant change in industrial & business sector. One of the important aspects of the new economic policy is the ___________.
e) f) Economic reconstruction Re-personalization
Ans. c
Q 71.Which is the method least used, under the techniques of job evaluation?
e) f) Job grading Factor comparision system
Ans. c
g) Reward & encourage peak performance h) Reduce turnover and encourage company loyalty Ans. a,c,d
Q 73.Ulrich (1994) says: The idea of utilising human resource as a strategic business partner is still at a level of ____________ rather than reality.
e) f) Latency Rhetoric
Ans. a,b,d
Ans. d
Q 76. What is the initiating step which essentially commences the benchmarking process?
e) f) Determining the gap between the current status and the benchmark Collecting data and information
Ans. b
Q 77.The pay of an employee is based on considerations like skills, __________ efforts and accountability.
e) f) Organization structure Field
Q 78.Name one of the drawbacks that can take place while designing the form:
c) The rating scale of performance management
d) The potential scales are ambiguous e) f) The rating scales are ambiguous The rating scales of the employee
Ans. c
Q 80.360-degree appraisal is to get a broad assessment of an individual from different sources, following factors need to be watched at this stage-(M.A)
a) c) Individual learning Organisational learning
Ans. a,b,c
d) Reliable e) Unrealistic
Ans.
Q 82.What is the method of (human resource valuation) where in the value of an employee in his alternative use is determined?
a) e) f) Opportunity cost method Histonical cost method Current purchase power method(CPPM)
Ans. a
Q 83.Ranking system usually measures each job in comparison with other jobs in terms of relative importance of experience & education.
a) e) TRUE FALSE
Ans. a
Q84. The major sources of recruitment for public sector undertaking are through(M.A)
a) Casual callers or employment seekers e) f) Employment exchanges Newspapers advertising
Ans. a,b,c
Q 85. At intel the Work Force Company(WFS) was framed & given monopoly over business process.
a) e) TRUE FALSE
Ans. a
g) Controlling
Ans. a,c
Q 87.Company adopts employment agencies and head hunters when it wants to maintain
a) e) f) Confidentiality Good contacts Good sources
g) Good recruiters
Ans. d
Q 88. HRP facilitates reduction in personnel cost because it helps the organization to anticipate which of the following?
a) Imbalance in HR
d) Limitations
Ans. a
Q 89. The purpose of employee assistance element of HRM is to help employees in overcoming job related problems and not personal problems.
c) TRUE
d) FALSE
Ans. a
Q 90. As a result of domestic & international competition, HR management is being given a key role. What are the changes in HR policies & programmes taking place vis--vis this changed environment? (M.A)
g) Corporate restructing & defining of roles as areas receiving less focus as opposed to areas pertaining to career growth & career planning h) Manpower productivity has become a central issue in organisation as manpower costs go up i) j) Increasing emhasis on training and retraining to tap latent talent Companies are showing increasing willingness to retain & redeploy manpower
Ans. b,c,d
Q 91. The HRD programmes fail due to poverty and social injustice.
e) f) TRUE FALSE
Ans. a
e) f)
Bureaucratic Benevolent
g) Laissez-faire
Ans. b
Q 93. It is said that HRD function is beneficial to both organisation and the ________.
a. b. c. d. Executives Emloyees Nation Management
Ans. b
Ans. a
Ans. a,b,d
b) FALSE
Ans. a