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Dealer Call Report/DSM Name of dealer SPG Nashville - Knoxville Contractual inventory S/S GP/UP Contractual inventory Boston

GP/UP Contractual inventory Essex EGP/EUP Annual sales goal S&S/B/E GP/UP Date of visit 9/9 - 9/16 Actual inventory S&S GP/UP at date of visit Actual inventory Boston GP/UP Actual inventory Essex EGP/EUP YTD sales actual S&S/B/E GP/UP

Sales relevant events since last visit/contact: Conducting the UT Knoxville Event with Glen Gough and staff of SPG Nashville / American Keyboard. The sale was a moderate success and Glen Gough will supply statistics. -/- Follow-up by dealer - Follow-up by DSM Planned future events/sales targets S&S/B/E GP/UP. __________________________________________________________________________ Institutional business/visits/news Financial matters __________________________________________________________________________ General market info Condition of Store/Pianos

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