Need Vici Pusat kecantikan lack advertising of their services to the market.

ket. Customer should know well about every service that this Spa offered because there are many services and product is available in this spa. Customer lack information about this spa. So they unwilling to take risk and spend their money This spa need convince their customer so that they trust and confidence every money they spent will beneficial to themselves. Approach Advertising can be made by internet through media social website/ Facebook Put banner at many area located 25km radius from spa Expectation: it will increase to about 50% the delivery of information services company offer to customer. Other 50% will know by customer when they go to company.

Benefits Per Costs Increase 35% new customer and directly will increase profit for company. They will try services offered by spa facial treatment, herb, medicine. Loyal customer spent more money and increase their trustful to spa. Increase customer awareness about important to take care their health and beauty. Customer willing to spent 20% their salary to look beautiful and health. Penetrating new market This spa can add branch to new area such as kuantan and gambang in future and directly will increase 40% new customer respectively in each area. Competition Need to compete with available spa at new area especially in kuantan. For example Bayou Spa at Hyatt Regency Kuantan and Perfect Spa in kuantan megamall.