Professional Documents
Culture Documents
Partners Key Activities: ETSY Business Model
Partners Key Activities: ETSY Business Model
Partners
Community and Business Alliances Third-Party Developers Local organizations and businesses E-commerce Apps ex. StoreYa Retail Design Stores ex. West Elm
Key Activities
Building the Etsy community Seller education Platform development and creation of tools to streamline the sales process
Value Proposition
High-quality handmade products made by artisans & small merchants from almost 200 countries No sign-up fee, simple-to-setup e-commerce page for small businesses Largest online community of handmade goods in the world
Customer Relationships
Online community building and support Seller education and support Host events to share knowledge and increase local commerce
Customers
Sellers Small merchants and local artisans who want to sell their goods online Fashion, jewelery and art are among the most popular segments Young demographic that is 67% female Buyers a global consumer base that wants a unique, handmade product from a small / local producer
Key Resources
Etsy community Pipeline of rare, highquality handmade products Etsy platform
Channels
Social media and online community dev. Etsy Events ie. Hello Etsy Word of Mouth Local Community Events Partner programs
Cost Drivers
Platform development Seller Education Initatives Staff salaries
Revenue Streams
Sales commissions 3.5 % of total sales revenues $0.20 for every item listed