INTERNAL CUSTOMER AUDIT FORM

BY: Ratings For: 0 1 2 3 4 Cannot Very Very Say Dissatisfied Dissatisfied Satisfied Satisfied

Sr. No. Questions

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 Keeps Appropriately Informed Handel Request Efficiently Operates Smoothly & Efficiently Listens Efficiently Handel Problems Skillfully Answers My Questions on Time Makes it Easy to Work With Them Communicate Efficiently Respond to Problems Quickly Is well Organised Respond Promptly to Requests Treat Us as a Valued Customer Builds Cooperation Shows Considerations & Respects Provides a Valuable Service Follows Well on he Commitments Meets all Expectations Looks for New Ways to Imporve Services Handel Details Well Maintain High Standards Sub Total GRAND TOTAL Q.1 What would you like us to do more of?

Q.2

What would you like us to do less of?

Q.3

What would you like us to do better?