Travis Gerlach

(805) 813-1999 tgerlach@email.arizona.edu Current Address: 920 E. Elm Tucson, AZ 85719 EDUCATION University Of Arizona Bachelor of Science in Social and Behavioral Studies Graduating May 2014 Major: Communications Minor: History GPA: 2.6 Permanent Address: 342 Country Club Dr. Simi Valley, CA 93065 Tucson, AZ

EXPERIENCE Gerlach and Associates, 05/11-08/11 Westlake, CA Administrative Intern Organized and maintained documents within the corporate office for all brokers Assisted and oversaw insurance brokers with sales presentations for over 10 clients Provided excellent customer service by answering phones and enhancing client relations Gerlach Property Group, 05/13- 08/13 Los Angeles, CA Customer Service Representative Provided costumer service for current and prospective clients Oversaw maintenance and accounts receivable for 9 properties. Created Excel documents for properties in specific zip codes to clarify pricing for upper management Fuel Modern Eatery, 09/11 - 05/12 Tucson, AZ Customer Specialist Performed various responsibilities including cashiering, food preparation and customer service Handled up to $1,000 in transactions while interacting with a high-value of customers Marketed and suggested additional products to increase sales ACTIVITIES/LEADERSHIP Sport Marketing Association, 08/12-present Member Los Angeles Dream Center, 05/13-07/13 Volunteer Tau Kappa Epsilon Social Fraternity, 08/11-12/12 Intramural Chairman Mission Trips Ecuador and El Salvador, 07/11 Volunteer AWARDS/ACHIEVEMENTS Intramural Basketball Coachs Award, 01/13 Outstanding Staff Recognition - Fuel Modern Eatery, 05/13 Tucson, AZ Los Angeles, CA Tucson, AZ Los Angeles, CA