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Intranets and the Australian Government
This highly unique event, works together to give you the practical knowledge through a forum setting and two hands-on interactive workshops
19-20 May 2014, Rydges Capital Hill, Canberra
A Two-Day Master Forum (New Learning Format)
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Jumping into the next century: creating proactive intranets Using free and low-cost technology to transform intranets Turbo-charging your intranet project through agile strike forces and rapid prototyping Leveraging social collaboration Combining multiple intranets Designing and creating user targeted site and content Lifting engagement during constant change Building an efficient working platform Increasing information sharing and collaboration
Hear practical case study presentations from: Queensland University of Technology Department of Internal Affairs NZ Department of Premier and Cabinet CSIRO
Take part in Interactive Workshops on: Transitioning from ‘information focused’ to ‘action focused’ intranets and Sensational intranets Approach and reality
Many organisations today have developed their intranets to compliment new ways of working to achieve work optimisation and cost savings. Successfully integrated intranet is a vital corporate collaboration and communication tool and can be leveraged as an effective service portal. However, a considerable number of public sector organisations are still falling behind and failing to optimise their intranet to its full capacity. Whether due to problems of business support or a lack of funding, their intranets are not usually recognised as a business critical system by the organisation and practitioners find themselves struggling to advance their intranets. As mobile usage and social networking increases, organisations must move beyond technology and consider design and usability in order to cater for advancing user needs and expectations.
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AGENDA Intranets and the Australian Government
DAY ONE - Monday, 19 May 2014
8:30 Registration and refreshments 9:00 Chairperson's opening remarks and Icebreaker This session will include an introduction from the chairperson, an ice breaker session and then delegates will have the opportunity to share their challenges. Ruth Ellison, Principal User Experience Consultant, Stamford Interactive 9:30 Getting out of the past and jumping into the next century: proactive intranets óó Transitioning from and old static site to a dynamic, personalisable and audience targeted site óó The role of intranets in the future Nazli Seghar, Communication Technical Lead, CSIRO 10:45 Morning refreshments and networking 11:15 Transforming underperforming intranets... on a shoestring óó Are traditional intranets dead? Using free and low-cost technology to transform and deliver amazing results óó Deploying ‘agile strike forces’ and rapid prototyping to turbo-charge your intranet project óó Near enough IS good enough: the importance of perpetual beta óó Tips for minimising risk, securing executive support and leveraging social collaboration to drive your organisation's productivity Darren Whitelaw, Assistant Director, Department of Premier and Cabinet 12:30 Networking lunch (Let us know if you have any special dietary requirements 2 weeks prior to the forum) 1:30
Interactive workshop: Transitioning from ‘information focused’ to ‘action focused’ intranets
Facilitated by: Tamsin Stanford, UX Manager, U1 Group
This half-day workshop will enable participants to spot and build on opportunities to shift their intranets from passive to active. It looks beyond hit rates to help you identify metrics in your organisation relating to content, usability and productivity that are valuable for proving a business case or just establishing a benchmark. Through brainstorming and activities, participants will build up ideas to take away and start actioning with their teams. Participants are encouraged to share their thoughts and experiences to make the most of the learning experience. About the workshop leader: Tamsin is an online communications and usability specialist who has been hooked on intranets and websites since 1999. In particular, she loves how a good intranet can really help an organisation achieve its strategy, be more productive and support employee engagement. Her experience spans user research, content strategy and using lean six sigma methodology to demonstrate business value in a cost-conscious environment. She spent more than 13 years managing intranets and websites in a range of sectors – including local government, finance and non-profit – before joining U1 Group in 2013. As well as focusing on usability and functionality, Tamsin is a keen writer and grammar devotee who understands the power of succinct and engaging writing in the online space, from social content to policies and processes.
4:30 Closing remarks and end of day one
DAY TWo - Tuesday, 20 May 2014
8:30 Registration and refreshments 9:00 Chairperson's opening remarks and Icebreaker This session will be an opportunity for delegates to recap learnings from day 1 Ruth Ellison, Principal User Experience Consultant, Stamford Interactive 9:30 Finding common ground – combining multiple intranets óó Many vs one, the pros and cons of multiple intranets óó Assessing multiple intranets to design a centralised approach óó Gaining buy-in from local intranet owners óó Using personalisation and profile to target content to various users Natalie Ryan, Information Management Coordinator, Queensland University of Technology 10:45 Morning refreshments and networking 11:15 Using the intranet to lift engagement and create a new culture óó Working positively in a context of change and disengagement óó Supporting senior management to lift their visibility óó Finding creative and cost effective ways to use the intranet óó Working collaboratively with internal communications and HR Shona Brown, Manager Internal and Publishing Communication, Department of Internal Affairs NZ; Past president of IABC Wellington 12:30 Networking lunch (Let us know if you have any special dietary requirements 2 weeks prior to the forum) 1:30
Sensational intranets - Approach and reality
Facilitated by: Slava Gorbunov, Enterprise Content Management & Collaboration Specialist, Wylde Solutions
In this workshop, we will discuss the practical aspects of Intranet implementations and ways of building it using SharePoint, for it to be an efficient working platform for the organisation. We will explore what can be done to design and create magnificent tools for your daily information work that may not only improve the business processes, but also increase involvement of people in information sharing and collaboration within the company. Features such as: Selection of the applications, social features, search, personalisation and other interesting topics will also be reviewed.
About the workshop leader: Slava Gorbunov is an Enterprise Content Management & Collaboration Specialist with more than 12 years in IT industry and has been working with SharePoint daily since 2004. He has consulted numerous customers from Australia, USA and Canada such as News Limited, City of Sydney, CBP Lawyers, NBN Co, UXC, Catholic Health Care, BVN Architecture and Australian Institute of Company Directors. His main focus is to deliver industry best level of SharePoint consulting, architecture, customisation and training.
4:30 End of master forum
5 WAY S T O B O O K YO U R P L A C E AT T H I S E V E N T
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Intranets and the Australian Government
19-20 May 2014, Rydges Capital Hill, Canberra
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Two-Day Master Forum
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Booking conditions 1. Bookings can be submitted at any stage prior to the event, subject to availability. A limited allocation is being held and booking early is therefore recommended. In the event of the booking not being accepted by Ark Group Australia the total amount will be refunded. 2. Payment must be received in full prior to the course. 3. All speakers are correct at the time of printing, but are subject to variation without notice. 4. If the delegate cancels after the booking has been accepted, the delegate will be liable to the following cancellation charges: Cancellations notified over 45 days prior to the event will not incur a cancellation fee. In the event of a cancellation being between 45 and 30 days prior to the event, a 20% cancellation fee will be charged.
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