AMDOCS > CUSTOMER EXPERIENCE SYSTEMS INNOVATION

AMDOCS BSS PACK

FAST RESULTS AT MINIMAL RISK
NEED TO GET UP AND RUNNING FAST?

Opportunities abound in communications. New technologies, revenue streams, devices and next generation networks all offer the promise of prot for service providers who can capitalize on them. But, bringing new business to market can be costly and risky. To prot, and to capture a leading market position, you need a cost-effective system that you can get up and running quickly one that you can count on to support you as the business grows.
EVERYTHING YOU NEED

> Revenue management enables convergence for prepaidpostpaid and wireline-wireless with a single set of integrated products > Foundation tools support a broad range of business processes which help reduce total cost of ownership
MAIN BENEFITS

The Amdocs BSS Pack offers a customer management, ordering and billing package that delivers a rapid, low-risk, solution to support new and existing lines of business. It provides out-of the box functionality to support the business processes of mobile, xed and broadband. It comes pre-integrated and tested, ensuring rapid, successful implementation at reduced cost.
WHATS IN IT?

The Amdocs BSS Pack has been designed to address the challenges that cash-strapped service providers face in todays uncertain marketplace: > Rapid implementation achieved by using a requirement verication methodology and built-in business processes > Product life cycle management centralizes product information to empower an agile product strategy > Fast time to market for new offers and services across multiple channels > Scalability to grow as your business prospers > Consistent customer experience across all channels to delight customers and ensure differentiation > Best practices ensured with built-in cross-organization business processes, predened interfaces, and documentation > Assured delivery success, backed by Amdocs unrivalled implementation track record

The Amdocs BSS pack encompasses Amdocs core business support system functionality, based on Amdocs CES 7.5. Functionality includes: > Customer management ensures a consistent customer experience across all customer segments and touch points, including contact center, self service, and dealers > Product life cycle management centralizes product information to empower an agile product strategy > Service resource management supports any system and any resource

Amdocs BSS PACK

Amdocs BSS PACK
CALL CENTER DEALER ORDER SUPPORT SELF SERVICE FOUNDATION TOOLS SECURITY MONITORING SERVICE & RESOURCE MANAGEMENT INSTALLATION CONFIGURATION ERROR MANAGEMENT REPORTING ACTIVATION MANAGER SUBSCRIBER RESOURCE MANAGER CUSTOMER INTERACTION MANAGER BILLING MANAGER ORDER BILL SUPPORT PRODUCT management ORDER BILL SUPPORT

ENTERPRISE PRODUCT CATALOG

REVENUE MANAGEMENT

AMDOCS CHARGING INVOICING ACCOUNTS RECEIVABLE

DOCUMENT DESIGNER COLLECTIONS

REPLENISHMENT MANAGER VOUCHER MANAGER

SUPPORT FOR KEY BUSINESS OBJECTIVES CUSTOMER EXPERIENCE

INTEGRATION & OPERABILITY

> Provides superior service with cross-organization business processes that optimize your core operations > Ensures a consistent experience across all channels: self-service, dealers and contact center through integrated BSS pack > Gives customers a unied, up-to-date view of usage and nancial information
REVENUE GROWTH

> Support fast growth of customer base with proven scalability > Provides exible options for delivery, including implementation services and managed services > Ensures smooth, fast integration with predened interfaces and business functionality

> Supports multiple lines of business, including, mobile, xed line, and broadband > Allows for rapid launch of new offers and services across multiple channels from a single product catalog > Enables new revenue engines with out-of the box offers, services and products
COST REDUCTION

> Leverages industry best practices with a pre-dened functional scope and built-in processes > Supports on-site trials in as little as one month for some lines of business > Offers a clearly scoped, pre-packaged solution to eliminate unplanned costs

Copyright Amdocs 2009. All Rights Reserved. Reproduction or distribution other than for intended purposes is prohibited, without the prior written consent of Amdocs. Amdocs reserves the right to revise this document and to make changes in the content from time to time without notice. Amdocs may make improvements and/or changes to the product(s) and/or programs described in this document any time. The trademarks and service marks of Amdocs, including the Amdocs mark and logo, Ensemble, Enabler, Clarify, Return on Relationship, Intelecable, Collabrent, Intentional Customer Experience tm, Cramer and Qpass are the exclusive property of Amdocs, and may not be used without permission. All other marks are the property of their respective owners. DS_BSS_PACK_03/09