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  • Solutions Architech Amdocs

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    govery
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    The job description is for a Solution Lead role at Amdocs. Key responsibilities include understanding customer business needs, building solutions using Amdocs best practices, presenting solutions to customers, traveling to customer sites, and acting as the primary customer contact. Candidates should have expertise in Amdocs BSS products, ability to write business processes and designs, understand telecommunications business domains, and have strong communication and customer facing skills.

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    Solutions Architech

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    The job description is for a Solution Lead role at Amdocs. Key responsibilities include understanding customer business needs, building solutions using Amdocs best practices, presenting solutions to customers, traveling to customer sites, and acting as the primary customer contact. Candidates should have expertise in Amdocs BSS products, ability to write business processes and designs, understand telecommunications business domains, and have strong communication and customer facing skills.

    Copyright:

    Attribution Non-Commercial (BY-NC)
    Download as DOC, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    28 views2 pages

    Solutions Architech Amdocs

    Uploaded by

    govery
    The job description is for a Solution Lead role at Amdocs. Key responsibilities include understanding customer business needs, building solutions using Amdocs best practices, presenting solutions to customers, traveling to customer sites, and acting as the primary customer contact. Candidates should have expertise in Amdocs BSS products, ability to write business processes and designs, understand telecommunications business domains, and have strong communication and customer facing skills.

    Copyright:

    Attribution Non-Commercial (BY-NC)
    Download as DOC, PDF, TXT or read online from Scribd
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    of 2

    Job Description: Be part of Solution Unit as Solution Leads Direct Customer Facing role Understand customer Business requirement

    ent and needs Build the solution using Amdocs Best Practice Be on customer site to present the solution and get the scope signed-off for smooth handover to Development Teams !tensive Travel to customer site as per Business need"
    Solution/ Product Knowledge o !pert in one or more Amdocs BSS Products o Build Solution using Amdocs Best Practices and #eeping the P$L picture in mind o A%ilit& to 'rite BP(s )Business Processes* o A%ilit& to 'rite +LD(s )+igh Level design* o A%ilit& to 'rite the content in Solution Boo#, -perate Solution Boo# o A%ilit& to present BP driven process to customer Business Knowledge o Understanding of Telco Business o Understanding of Call Centre -perations, Bac#end Processes o Understanding of .ireless, .ireline and one of the /PT0, BB, 0-/P, DT+ or other L-B(s" o Understanding of e1e %usiness o Understanding of surround s&stem in Telco environment )non-D-23 4rd parties etc"* Communication/ Soft-skills o 5ood Listener o A%ilit& to 'or# in Team o .or#s closel& 'ith other SL(s3 S6(s3 CDU3 CBU3 Architect and other sta#e holders" o .or# closel& 'ith Development CC for proper hand-over to DCUT" o 5ood negotiator o A%ilit& to deal 'ith Am%iguous situations Customer Facing o A%ilit& to decode customer requirements and lin# it D-2 proposed solution" o 5ood Presentation S#ills o A%ilit& to present Amdocs vie' point in an effective manner o A%ilit& to 7oom-in, out as per the conte!t in the sessions, situation" o Strong leadership s#ills leading the customer to most efficient solution

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