Signature and Name of Invigilator

Answer Sheet No. : ......................................................

(To be filled by the Candidate)

1. (Signature)

Roll No.

(Name)

(In figures as per admission card)

Roll No.

2. (Signature)
(Name)

Test Booklet No.

PAPERII

D5 5 0 4

LABOUR WELFARE &

INDUSTRIAL RELATIONS

Time : 1 hours]

Number of Pages in this Booklet : 16

2.
3.

4.

U
1. U DU U S U S U U

Write your roll number in the space provided on the top of

this page and also on the Answer Sheet given inside this
booklet.
This paper consists of fifty multiple-choice type of questions.
At the commencement of examination, the question booklet
will be given to you. In the first 5 minutes, you are
requested to open the booklet and compulsorily examine it
as below :
(i)
To have access to the Question Booklet, tear off the
paper seal on the edge of this cover page. Do not
accept a booklet without sticker-seal and do not accept
an open booklet.
(ii) Tally the number of pages and number of questions
in the booklet with the information printed on the
cover page. Faulty booklets due to pages/questions
missing or duplicate or not in serial order or any
other discrepancy should be got replaced immediately
by a correct booklet from the invigilator within the
period of 5 minutes. Afterwards, neither the question
booklet will be replaced nor any extra time will be
given.
(iii) After this verification is over, the Serial No. of the
booklet should be entered in the Answer-sheets and
the Serial No. of Answer Sheet should be entered on
this Booklet.
Each item has four alternative responses marked (A), (B),
(C) and (D). You have to darken the oval as indicated
below on the correct response against each item.
Example :

U UU U
2. -
3. U U U, -S U U U

-S
U
(i)

-S U U
U U SUU-U S
SU U

(ii)

U DU U U U -S DU
U U U U U U S
DU / U UU
U U S SU U
UUU S U U -S
U U
-S U
UQ

(iii) -S R U- U
U UU U- R -S U U

4. U U (A), (B), (C) (D)

U UU U

(C) U

where (C) is the correct response.

Your responses to the items are to be indicated in the Answer
Sheet given inside the Paper I booklet only. If you mark
at any place other than in the ovals in the Answer Sheet, it
will not be evaluated.
6. Read instructions given inside carefully.
7. Rough Work is to be done in the end of this booklet.
8. If you write your name or put any mark on any part of the
test booklet, except for the space allotted for the relevant
entries, which may disclose your identity, you will render
yourself liable to disqualification.
9. You have to return the test question booklet to the
invigilators at the end of the examination compulsorily
and must not carry it with you outside the Examination
Hall.
10. Use only Blue/Black Ball point pen.
11. Use of any calculator or log table etc., is prohibited.
12. There is NO negative marking.

5. U U I U U- U

5.

D5504

[Maximum Marks : 100

Number of Questions in this Booklet : 50

Instructions for the Candidates

1.

(In words)

U U U
S U U U , U

6.

U U

7. (Rough Work) S DU U U
8. U-S U

, U U U
U

9.

U # U U-S U UU
U U # U U
U

10.

/ U ZU S U

11.

U (UU) U U

12.

U U

P.T.O.

LABOUR WELFARE AND INDUSTRIAL RELATIONS /

LABOUR AND SOCIAL WELFARE / HUMAN RESOURCE MANAGEMENT
PAPERII
Note :

1.

2.

3.

This paper contains fifty (50) multiple-choice questions, each question carrying
two (2) marks. Attempt all of them.

Process of planning begins with :

(A) Forecasting
(C) Setting policies

(B)
(D)

Setting objectives
Setting procedures

Coordination means :
(A) Harmonizing of objectives
(C) Both (A) and (B)

(B)
(D)

Dual Subordination
None of the above

Grapevine is :
(A) Officially created
(C) Informal communication

(B)
(D)

Formal method of information

None of the above

4.

The main advantage of functional organisation is :

(A) Simplicity
(B) Hierarchical level
(C) Experience
(D) None of the above

5.

Match List I with List II and select the correct answers using the code given below :
List I
List II
(a) Henry Fayol
(i)
Scientific Management
(b) Elton Mayo
(ii) Human Relations
(c) Peter Deucker
(iii) Espirits de corps
(d) F.W. Taylor
(iv) M.B.O.
Code :
(A) a - iii, b - ii, c - iv, d - i
(B) a - ii, b - i, c - iii, d - iv
(C) a - i, b - ii, c - iv, d - iii
(D) a - iv, b - iii, c - ii, d - i

6.

Which of the following is correct sequence in the development of employee selection

test ?
(A) Reliability, validity, test norms
(B) Test norms, reliability, validity
(C) Reliability, test norms, validity
(D) Test norms, validity, reliability

7.

Which one is the appropriate sequence in recruitment and selection process ?

(A) Recruitment, Job analysis, Manpower planning
(B) Manpower planning, Job analysis, Recruitment
(C) Manpower planning, Recruitment, Job analysis
(D) Job analysis, Manpower planning, Recruitment

D5504

 l / U /
II

(50) -U

1.

S U

g S U

(A)

(B)

U U
U

S U

(B)
(D)

U S
UQ

(B)
(D)

U U
UQ

U U

(A)
(C)
5.

g S U

UU

(A)
(C)
4.

(B)
(D)

(A)
(C)
3.

R U

(A)
(C)
2.

(2)

(a)
(b)
(c)
(d)
U
(A)
(C)

(B)
(D)

UU

II

h SU
UQ

U U mU U

II

U $U
UU
UU UU
. UUU. UUUU

(i)
(ii)
(iii)
(iv)

SUU UU
g U h (...)

a - iii, b - ii, c - iv, d - i

a - i, b - ii, c - iv, d - iii

(B)
(D)

a - ii, b - i, c - iii, d - iv
a - iv, b - iii, c - ii, d - i

6.

U U , R ?
(A) , , U
(B) U U, ,
(C) , U U, (D) U U, ,

7.

R, R Q ?
(A) , UU, Q
(B) Q , UU,
(C) Q , , UU
(D) UU, Q ,

D5504

P.T.O.

8.

9.

10.

11.

12.

13.

14.

15.

16.

Which one is not a performance appraisal error arising from rater ?

(A)

Halo error

(B)

Content error

(C)

Contrast error

(D)

Recency error

Employee stock option plan aims at :

(A)
(B)

Only as an incentive to employee

Only for employee retention

(C)

Both (A) and (B)

(D)

None of the above

Job - analysis includes :

(A)

Job description

(B)

Job specification

(C)

Both (A) and (B)

(D)

Job evaluation

Which of the following techniques may be used for management development ?

(A)

Planned progression

(B)

Creation of Assistants to position

(C)

Sensitivity training

(D)

All the above

Which of the following are the sub systems of HRD ?

(A)

Training

(B)

Performance appraisal

(C)

Career development and counselling

(D)

All the above

Performance appraisal helps in :

(A)

Training

(B)

Career planning

(C)

Promotion

(D)

All the above

Who introduced the concept of M B O ?

(A)

Mary Parker Foilet

(B)

Keith Davice

(C)

Peter Drucker

(D)

F. W. Taylor

The concept of quality circle is a brain child of :

(A)

Ishikawa Japanese engineer

(B)

Munchu, H.R.M. Expert

(C)

Peter Drucker

(D)

Japanese union for scientists and engineers

Elton Mayos study concludes that employee productivity is more related to :

(A)

Work itself

(B)

Reward system

(C)

Working conditions

(D)

Social Relations at work place

D5504

8.

9.

10.

11.

12.

13.

14.

15.

16.

c U U UUU mU ?
(A)

(B)

S U

(C)

U U

(D)

U U

U SU U
(A)

U U U M U

(B)

U U U U U

(C)

(A) U (B)

(D)

UQ

UU U
(A)

(B)

CUU

(C)

(A) U (B)

(D)

U ?
(A)

UU

(B)

SUU U U

(C)

UU UU

(D)

UQ

. U. U. -U, ?
(A)

(B)

c U

(C)

(D)

UQ

c
(A)

(B)

(C)

(D)

UQ

. . . US ?
(A)

U U U

(B)

(C)

UU UU

(D)

$. U. UUU

UU U U mU ?
(A)

- U

(B)

-. U. .

(C)

UU UU

(D)

UU c mU- U M ?
(A)

S ,

(B)

U U

(C)

(D)

SU U

D5504

P.T.O.

17.

18.

19.

20.

21.

22.

23.

24.

Which of the following is hygiene factor ?

(A)

Advancement

(B)

Growth

(C)

Job Security

(D)

Achievement

Which is the correct sequence in Maslows need hierarchy theory ?

(A)

Security, Affiliation, Esteem

(B)

Affiliation, Security, Esteem

(C)

Security, Esteem, Affiliation

(D)

None of the above are correct

Which of the following theories was propounded by McChelland ?

(A)

Achievement motivation

(B)

Need hierarchy

(C)

Two factor theory

(D)

ERG theory

Organisational Effectiveness is :
(A)

Input - Output ratio

(B)

Target achievement

(C)

Doing right things

(D)

Doing things right

Who said Industrial Societies necessarily create industrial relations defined as complex
of interrelations among workers, managers and governments :
(A)

John T. Dunlop

(B)

P.H. Casselman

(C)

I.L.O.

(D)

None of the above

Which of the following is not a machinery for settlement of industrial disputes in

India ?
(A)

Indian Labour Conference and Standing Labour Committee

(B)

Conciliation officers

(C)

Labour Court

(D)

National Tribunal

The Scheme of Workers Participation in Management as provided under the 20 point

programme, 1975 did not provide for :
(A)

Shop Councils

(B)

Unit Councils

(C)

Joint Councils

(D)

None of the above

Which of the following is not a tripartite body as created in 1942 :

(A)

Indian Labour Conference

(B)

Standing Labour Committee

(C)

Tripartite Implementation and Evaluation Committee

(D)

None of the above

D5504

17.

18.

19.

20.

21.

22.

23.

24.

SS U, ?
(A)

(B)

(C)

(D)

SU mU Rh h R ?
(A)

U, ,

(B)

, U,

(C)

U, ,

(D)

UQ

UU mU h ?
(A)

U-U h

(B)

Rh h

(C)

U U h

(D)

.U.. h

U
(A)

U-UU

(B)

U #

(C)

Z U

(D)

M U

, l l U , ,
U UU U M U

(A)

U. UU

(B)

. . U

(C)

. U. .

(D)

UQ

U l - ?
(A)

U U S

(B)

U U

(C)

(D)

UcU U

1975 R , U U
,
(A)

(B)

(C)

(D)

UQ

, - 1942
(A)

U U

(B)

S U

(C)

(D)

UQ

D5504

P.T.O.

25.

Fill up the blanks from one of the suitable words given in the bracket Select the correct
combination:
(i) Award,
(v)Deduction,

26.

27.

28.

29.

30.

31.

(ii) Bi - partite Body, (iii) Tripartite Body, (iv) Check off,

(vi) International Federation, (vii) Settlement, (viii) Consultative body

(a)

The decision of Labour Court is called __________

(b)

Canteen Committee is a __________

(c)

Deduction of union membership fee is called _________

(d)

I.L.O. is a __________

(A)

(ii), (v), (vi), (viii)

(B)

(viii), (iv), (ii), (i)

(C)

(i), (ii), (iv), (iii)

(D)

(iii), (v), (vii), (i)

As per the Trade Unions Act, 1926, the proportion of outsiders as office bearers of
registered trade union is :
(A)

Up to 25%

(B)

Up to 50%

(C)

More than 50%

(D)

No mention in the Trade Union Act, 1926

Union Security is related with :

(A)

Union democracy

(B)

Industrial democracy

(C)

Living wage

(D)

Union shop and closed shop

Union office bearer of a registered union may be :

(A)

Protected workman under the ID Act, 1947

(B)

Protected workman under the Trade Unions Act, 1926

(C)

Protected employee under the Industrial Employment (Standing Orders) Act, 1946

(D)

None of the above

Bonus is calculated from :

(A)

Gross profits

(B)

Available surplus

(C)

Allocable surplus

(D)

None of the above

Which one of the following Federations was organised in 1920 :

(A)

INTUC

(B)

AITUC

(C)

CITU

(D)

HMS

Which one of the following is not an industrial relations legislation :

(A)

I D Act, 1947

(B)

Minimum Wages Act, 1948

(C)

Trade Union Act, 1926

(D)

Industrial Employment (Standing Orders) Act, 1946

D5504

25.

UU mU UQ S U U SCU

(i) ,
(ii) m S,
(iii) S,
(iv) $,
(v) U,
(vi) UUcU $UU, (vii) ,
(viii) U S
(a) U __________
(b) U U __________
(c) $U S U _________
(d) . U. . __________
(A) (ii), (v), (vi), (viii)
(B) (viii), (iv), (ii), (i)
(C) (i), (ii), (iv), (iii)
(D) (iii), (v), (vii), (i)

26.

1926 U $U U U
?
(A) 25
(B) 50
(C) 50
(D) 1926 U

27.

U, ?
(A)
(C) $UU

(B)
(D)

l
U

28.

U
(A) U U, l 1947
(B) U U, $U , 1926
(C) U U l (S ) , 1946
(D) UQ

29.

U
(A) U U mU
(C) UU UU

(B)
(D)

UU UUU
UQ

30.

U $UUUU 1920 U
(A) U (. . U. . )
(B) U (. . U. . )
(C) U (U. . U. .)
(D) . .

31.

U , l ?
(A) l , 1947
(B) $UU , 1948
(C) , 1926
(D) l (S ) , 1946

D5504

P.T.O.

32.

33.

34.

35.

36.

Put the following in the right sequence as stated in I.D. Act, 1947.
(a)

Enquiry Report

(b)

Award

(c)

Memorandum of settlement

(d)

Penalties

(A)

(c), (a), (b), (d)

(B)

(a), (b), (c), (d)

(C)

(b), (a), (d), (c)

(D)

(d), (c), (b), (a)

Which of the following is not a principle of labour legislation :

(A)

Principle of social justice

(B)

Principle of natural justice

(C)

Principle of international uniformity

(D)

Principle of national justice

Young persons under the Factories Act, 1948 :

(A)

Cannot be employed at all on dangerous machines

(B)

Can be employed if given full instruction or sufficient training or under the

adequate supervision of knowedgeable and experienced person

(C)

Can be employed

(D)

None of the above

Conditions of service of the workmen remain unchanged :

(A)

during pendency of industrial dispute before conciliations, labour court and

tribunals

(B)

during pendency of industrial dispute before conciliation, arbitration and

adjudication

(C)

during pendency of industrial dispute before conciliation, arbitration and

adjudication unless written permission is obtained by the employer

(D)

can be changed by the employer on his own will at any time

Arrange the following in right sequence :

(a)

Payment of Wages Act

(b)

Trade Disputes Act

(c)

Second Factories Act

(d)

Workmens Compensation Act

(A)

(a), (b), (c), (d)

(B)

(c), (d), (b), (a)

(C)

(d), (c), (b), (a)

(D)

(d), (c), (a), (b)

D5504

10

32.

33.

34.

35.

36.

l 1947 U , U R
U
(a)

UU

(b)

(c)

(d)

(A)

(c), (a), (b), (d)

(B)

(a), (b), (c), (d)

(C)

(b), (a), (d), (c)

(D)

(d), (c), (b), (a)

h ?
(A)

(B)

(C)

UcUU M h

(D)

UcUU h

U 1948 , Q
(A)

$U U UU Q

(B)

Q M U
Q U

(C)

(D)

UQ

U Z U U
(A)

U, U UcU U U

(B)

, U,

(C)

, U, U U mU M
U U U

(D)

S U mU U U U

U R S
(a)

$U

(b)

UUU USU U

(c)

m U (U $U$U U)

(d)

(A)

(a), (b), (c), (d)

(B)

(c), (d), (b), (a)

(C)

(d), (c), (b), (a)

(D)

(d), (c), (a), (b)

D5504

11

P.T.O.

37.

Match the following

(a) ILO
(i)
(b) Karl Marx
(ii)
(c) Award
(iii)
(d) Settlement
(iv)
(A) (a) - (i), (b) - (iii), (c) - (iv), (d) - (ii)
(C) (a) - (ii), (b) - (i), (c) - (iv), (d) - (iii)

USSR
Geneva
Conciliation
Arbitration
(B) (a) - (iv), (b) - (ii), (c) - (iii), (d) - (i)
(D) (a) - (iii), (b) - (iv), (c) - (ii), (d) - (i)

38.

Advisory committee under the Equal Remuneration Act, 1976 shall consists of :
(A) 10 persons of which one - third shall be women
(B) 10 persons of which one half shall be women
(C) Not less than 10 persons of which one half shall be women
(D) None of the above

39.

Which of the following is true ?

(A) Labour officer is appointed under section 49 of the Factories Act, 1948
(B) Welfare officer is appointed under section 49 of the Factories Act, 1948
(C) Safety officer is appointed only if the workers are more than 1000
(D) None of the above is true

40.

The provision regarding recognition of trade union in India is given under :

(A) ID Act, 1947
(B) Trade Union Act, 1926
(C) Code of Discipline in Industry
(D) Inter - union code of conduct

41.

Which of the following is not included under intra-mural labour welfare facilities :
(A) Latrines and Urinals
(B) Washing Facilities
(C) Creches
(D) Housing Facilities

42.

Classification of labour welfare facilities under (a) Extra-mural and (b) Intra-mural
was done by :
(A) I.L.O.
(B) The Study Group constituted by the Govt. of India in 1959
(C) Indian Labour Conference
(D) National Commission on Labour, 1969

43.

Which of the following cannot be regarded as an organisation in the field of Labour

Welfare :
(A) Central Board of Workers Education
(B) Consumer Courts
(C) Workmens compensation commissioner
(D) Employees State Insurance Corporation

D5504

12

37.

38.

39.

40.

41.

42.

43.

U
(a)

. U. .

(i)

. . . U.

(b)

(ii)

(c)

(iii)

(d)
(A)
(C)

(iv)
(a) - (i), (b) - (iii), (c) - (iv), (d) - (ii)
(a) - (ii), (b) - (i), (c) - (iv), (d) - (iii)

(B)
(D)

(a) - (iv), (b) - (ii), (c) - (iii), (d) - (i)

(a) - (iii), (b) - (iv), (c) - (ii), (d) - (i)

U 1976 UU U U
(A)

U 10 S U

(B)

10 S S U

(C)

10 S U

(D)

UQ

?
(A)

U Q U 1948 U 49

(B)

U U Q U , 1946U 49

(C)

U U Q 1000

(D)

UQ

$U U U ?
(A)

l 1947

(B)

, 1926

(C)

(D)

U DU U U U ?
(A)

(B)

(C)

(D)

U (a) DU U (b) DU U, ,
U mU ?
(A)

. U. .

(B)

U UU mU Q 1959 U U U

(C)

U U

(D)

UcUU 1969

U -U S ?
(A)

(B)

UQ U

(C)

U U (Q)

(D)

U U

D5504

13

P.T.O.

44.

A factory employing 1000 workers has provided a canteen as required under the
Factories Act, 1948. The recognised union in the factory demands a Shelter, Rest
Room and Lunch Room in addition to canteen. The demand of the union is :
(A) Legal
(B) Illegal
(C) The Factories Act, 1948 is silent on this point
(D) If the employer has provided a canteen, it meets the requirement of Shelter, Rest
room and Lunch room.

45.

Choose the appropriate answer from the option given below :

In India, Labour Welfare work of trade unions is __________
(A) Not developed at all
(B) Developed to some extent
(C) Fully developed
(D) Highly developed

46.

The Equal Remuneration Act, 1976, aims to do away with which of the following types
of wage differential :
(A) Occupational wage - differential
(B) Industrial Wage Differential
(C) Wage Differential on the basis of sex
(D) Geographical Wage Differential

47.

Which of the following requirements of a Perfect Market are not found in the Labour
Market :
(A) Large number of buyers and sellers
(B) Same price
(C) Same quality
(D) None of the above

48.

If money wages are fixed or constant, which of the following situation will be
applicable :
(A) Real wages may also be constant
(B) Real wages may fall
(C) Real wages may rise
(D) All the above

49.

Who among the following was the chairman of the Second National Commission on
Labour :
(A) Dr. P.B. Gajendragadkar
(B) Dr. Ravindra Verma
(C) Dr. Satya Narayan Jatia
(D) Justice P.N. Bhagwati

50.

Voluntary Retirement Scheme (VRS) is introduced to get rid off :

(A) Inefficient employees
(B) Surplus employees
(C) Problematic employees
(D) None of the above
-oOo-

D5504

14

44.

U$ , 1000 U , U 1948 U
mU U U # , U U
, - U - U U
#
(A)
(B) U
(C) U U 1948
(D) mU U U U ,
, M U

45.

U U
U , mU
(A) UU
(C) M

46.

U 1976, U U # U g U
?
(A) $UU
(B) l $U
(C) U U $U
(D) U $U

47.

$U , U , U ?
(A) R R $
(B) U ( U)
(C)
(D) UQ

48.

$UU SU S S $U S U ?
(A) S $U SU U (B) S $U U
(C) S $U U U
(D) UQ

49.

U m Uc ?
(A) UUU . . UU
(B) UUU U
(C) UUU U
(D) ..

50.

SU , U U Q UUU U U U
?
(A) U U
(B) U
(C) S U
(D) UQ

__________
(B) U
(D) CU M

-oOo-

D5504

15

P.T.O.

Space For Rough Work

D5504

16