Sophia Hawkins

Pomona, CA sophiahawk1990.sh@gmail.com OBJECTIVE

I am a virtuous Public Health tu!ent looking "or a position that woul! enable me to utili#e m$ strong lea!ership skills, e!ucation, an! e%ceptional customer service& communication skills.

EDUCATION

CALIFORNIA STATE UNIVERSITY, SAN BERNARDINO +achelor,s o" cience* Public Health -!ucation, in progress

'un (00)* present

PROFESSIONAL EXPERIENCE OR! EXPERIENCE

Institute o" Applie! .esearch at Cali"ornia tate /niversit$, an +ernar!ino Supervisor/ Telemarketer

'an (009* 'un (011

Con!uct over*the*phone surve$s to resi!ence in an +ernar!ino an! .iversi!e Count$. 0anage team members 1ile papers, collect pro!uctivit$, customer service Answer phones 'un (003 4 'an (009

Housing 2""ice at Cali"ornia tate /niversit$, an +ernar!ino Receptionist Answer phones Provi!e Customer service to resi!ence an! "uture& potential resi!ence 0anage housing o""ice

Co$ote +ookstore at Cali"ornia tate /niversit$, an +ernar!ino Cahier Customer service

'an (003* 'un (003

tock store 5ake inventor$ .esponsibl$ han!le mone$

Abel,s 6riving chool Receptionist Answer phone an! provi!e customer service skills to stu!ent !rivers an! their parents. Answer various 8uestions regar!ing the !riving school Input recor!s into an online !atabase 9rite receipts to pa$ing customers 1ile papers, use 0icroso"t o""ices, an! -%cel 'an (007* 'an (00)

CO""UNITY INVOLVE"ENT# VOLUNTEER EXPERIENCE /C:A +loo! 6rive ;olunteer Create! signs an! banners "or +loo! 6rives. A!ministere! consent "orms to bloo! !onors upplie!& !istribute! !onors with complementar$ !rinks an! snacks Applie! pressure to nee!le in<ection site a"ter bloo! was !rawn +an!age! !onors arms a"ter bloo! was !rawn. ept (007* 'un (00)

S!ILLS -%perience! in 0icroso"t 2""ice, -%cel, Power Point, an! 2utlook Customer ervice an! Problem olving