Employee Satisfaction Questionnaire

The following questions are for analytic purposes only. They will not be used to try to identify any individual. However, if you feel uncomfortable about answering any of them do not do so. Whether or not you leave any questions blan , please return your questionnaire YOUR RESPONSES NEED TO EITHER BE MARKED IN BOLD OR

!. How long have you wor ed for "#$%E &' (&%)$#*+,

-ess than one year.......................................... &ne year to less than two years...................... Two years to less than five years................... 'ive years to less than ten years..................... Ten years or more..........................................

.. What is your age,

/nder .!......................................................... .! to 01.......................................................... 02 to 11.......................................................... 12 to 21.......................................................... 22 or older......................................................

0. What is your gender,

%ale............................................................... 'emale............................................................

1. What is your marital status,

%arried........................................................... /nmarried......................................................

2. What is your total before3ta4 annual income from this 5ob, including overtime and bonuses,

-ess than 6.7,777.......................................... 6.7,777 to less than 607,777.......................... 607,777 to less than 627,777.......................... 627,777 to less than 682,777.......................... 682,777 or more.............................................

9isagree Strongly :. &verall how satisfied are you as an employee... ! . 0 1

$gree Strongly

8. ; am given enough authority to ma e decisions ; need to ma e

<. ; believe there is a spirit of cooperation at my company ! "#$%E &' (&%)$#*+ >. ; en5oy my relationships with my colleagues ! . 0 1 2 . 0 1 2

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!7. ; believe that my supervisors care deeply for me and for our clients. ! . 0 1 2

!!. *our supervisor?s active involvement in your career development ! !.. $ccess to company3sponsored training and seminars ! . 0 1 2 . 0 1 2

!0. %y 5ob is a good use and application of my s ills, e4perience and qualifications ! !1. %y 5ob is interesting and ;@m motivated to do it well ! !2. Stimulating 5ob tas s ! . 0 1 2 . 0 1 2 . 0 1 2

!:. Wor load ! . 0 1 2

!8. 'le4ibility of wor hours ! !<. ; believe my 5ob is secure ! . 0 1 2 . 0 1 2

!>. ; have opportunities for advancement in my current organiAation ! . 0 1 2

.7. ; have access to opportunities in different areas within my organiAation ! . 0 1 2

.!. ; have the opportunity to perform higher duties when people are away ! . 0 1 2

... ; am happy with the formal career planning that happens in my wor place ! . 0 1 2

.0. ; am happy with my current salary and future earning potential ! .1. ; am happy with my current superannuation scheme ! .1. ; en5oy interacting with my clientsBcustomers ! .2. ; en5oy the Csocial@ aspect of my wor . 0 1 2 . 0 1 2 . 0 1 2

.:. ; have a comfortable personal wor space ! . 0 1 2

.8. ; am satisfied with the space available for lunch and brea s ! . 0 1 2

.<. ; am satisfied with my surrounding environment and general layout of the office Dwhether open plan, single offices etcE ! .>. ; li e where my wor is geographically situated ! . 0 1 2 . 0 1 2

07. ; get drop up and drop down facilities from the company during late wor ing hours ! 0!. ; am have been given ; private and safe wor ing area ! 0.. %y colleagues DmaleE behave appropriately ! 00. ; am happy with the distance ; travel each day to wor ! 01. ; have fle4ibility in my wor ing hours ! . 0 1 2 . 0 1 2 . 0 1 2 . 0 1 2 . 0 1 2

02. ; largely programme my own daily activitiesBwor to my own schedule ! 0:. ; feel comfortable to ta e ris s and ma e mista es ! . 0 1 2 . 0 1 2

08. ; am supported in my decision ma ing and not micro3managed ! 0<. &pportunity to wor on interesting pro5ects ! 0>. %y salary is fair for my responsibilities ! . 0 1 2 . 0 1 2 . 0 1 2

17. ; am satisfied with the bonuses or incentives available to me ! . 0 1 2

1!. Salary increment based on performance ! . 0 1 2

1.. Salary increment based on upgraded education or specialty training ! 10. (onnection between pay and performance ! . 0 1 2 . 0 1 2

11. ; can accomplish what is e4pected of me during normal wor ing hours ! . 0 1 2

12. ; have access to the resources necessary to do my 5ob ! 1:. ; am given support to manage pea s in wor load ! . 0 1 2 . 0 1 2

18. ; feel comfortable that e4cessive wor ing hours are recogniAed and compensated ! . 0 1 2

1<. %y employer actively encourages healthy wor Blife balance ! . 0 1 2

1>. 'le4ibility to balance the demands of wor and personal life ! . 0 1 2

27. How many hours Don averageE do you wor per wee , FFFFFFFFFFFFFF.