WAR WIG John Cu

Reduce Non-Billable R By 10 % by 12

WIG / RAN-I n Cushing

-Billable Revisits /Rework 0 % by 12/11/2014

Lead Measure: Complete Pre-Deployment

Do I have the correct ..
>Tools >Access Information / Directions / Weather permitting? >Materials / Consumables >MOP / SOW >Pre-Approval if a change order? >Am I trained to perform the work? >Hardware inventoried >Scripts / CIQ % of Sites where pre-deployment checks were completed
Sun Sharaf Kim Suh Sanchez Frew Valdez Hastings Sylvester Falgren Soto Lepe Puga Harris Gonzalez Young Vuli Total Goal Mon Tues Wed Thurs Fri Sat Weekly % 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 95%

0% 95%

0% 95%

0% 95%

0% 95%

0% 95%

0% 95%

0% 95%

Deployment checklist on 95% of sites scheduled

Percentage of Site where DRTT checklist was completed
Weekly Mark 80% 70% 60% 50% 40% 30% 20% 10% 0% Week Week Week Week Week Week Week Week Week Week Week Week Week Week Week Week Week Week Week 11 13 15 17 19 21 23 25 27 29 31 33 35 37 39 41 43 45

uled
completed

Week Week Week Week 45 47 49 51

Lead Measure: Complete "Top Ten" ch

Top Ten quality issues to check
>Labeling correct? >Fiber Paper placed in appropriate locations? >Ty-wraps flush >Handwritten RBS checklist complete >Alarm free on departure >Photos are clear and properly compressed >No trash on site >Cables do not exceed bend radius >All pre-existing issues reported >Cabling neat and orderly

% of Sites where pre-deployment checks were completed

Sun Sharaf Kim Suh Sanchez Frew Valdez Hastings Sylvester Falgren Soto Lepe Puga Harris Gonzalez Young Vuli Total Goal Mon Tues Wed Thurs Fri Sat Weekly % 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0%

0% 95%

0% 95%

0% 95%

0% 95%

0% 95%

0% 95%

0% 95%

0%
95%

Top Ten" checklist on 95% of sites scheduled

Percentage of sites where "Top 10" list was double checked
Weekly Mark 80% 70% 60% 50% 40% 30% 20% 10% 0% Week Week Week Week Week Week Week Week Week Week Week Week Week Week Week Week Week Week Week 11 13 15 17 19 21 23 25 27 29 31 33 35 37 39 41 43 45

s double

Week Week Week Week 45 47 49 51

WIG #1 - DRTT Team Percentage WIG #2 - Top 10 Team Percentage

Week 11 75% Week 11 75%

Week 12 75% Week 12 75%

Week 13 60% Week 13 40%

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Labeling Cabling Fiber paper Minimum Bend radius Second set of eyes (B3) Ty-Wraps flush Alarm free on departure (except pre-existing) Photo quality - compressed and visually checked before leaving site) RBS Checklist handwritten left on site Trash removed, site cleaned up Reporting forms suggested: Hand written form, photo is essay Hand written in logbook, photo List at end of AMS Separate excel form submitted Hand written form, photo and attached to RBS checklist

Form as an attachment to AMS Separate section on AMS in notes

labeling bend radius cable routing fiber paper report existing issues report hardware issues that occur while on site alarm free upon departure ty-wraps flush weatherproofing - yellow caps, butyl photo quality torque settings trash removal

At beginning of project, assign a dedicated COP/quality person for the first 2 weeks to assure a smooth start and work out the kinks Designate a quality lead per market