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CASSIE CARPENTER
EDUCATION
Le Moyne College Syracuse, NY
Bachelor of Arts: May 2014
Major: Communications | Minor: English Literature
Concentration: Advertising | Public Relations
The Fashion Institute of Technology Manhattan, NY
Transferred one year completed
Major: Communication Design
Cincinnatus Central High School Cincinnatus, NY
Graduated: June 2010
PROFESSIONAL EXPERIENCE
Le Moyne College | Communications Department Syracuse, NY
Teaching Assistant December 2013 May 2014
Assisted in the development of CMM 308 Media Layout and Design Course
Assisted in the development of CMM 378 Creative Advertising Course
Provided technical and instructional support for students
Red Lobster| Darden Corporation Syracuse, NY
Server October 2012 Present
Guarantee guest satisfaction through professional and expert service
Take necessary actions to resolve any complaints
Cash handling and credit card payment procedures
The Events Company Syracuse, NY
Tech Crew Member August 2011 October 2012
Aided the set-up of events contracted by the company
Worked with a team to complete event dcor within a time constraint
Implemented design techniques learned through experience with the company
Le Moyne College | Information Technology Service Desk Syracuse, NY
Service Desk Student Technology Consultant August 2011 August 2012
Diagnosed and resolved technology related issues
Provided customer service and support to the Le Moyne College Community
Gained a basic understanding of software and hardware related requests and resolutions
Dieschers Farm | Family owned business Cortland, NY
Distribution July 2009 August 2011
Aided the set-up and distribution of products
Managed co-workers
Cash handling
TECHNOLOGY SKILLS
Microsoft Products
Word
Excel
PowerPoint
Adobe Products
Photoshop
InDesign
Illustrator
Flash
Other
Keynote
iMovie
GarageBand