Nandini Mittal

Flat no. 362, Windsor Green, Plot F-28, Sector 50, Noida (U.P.), India
Phone: +91-9663383191; Email: mittal.nandini@gmail.com; D.O.B. 26th Aug’82
EXPERIENCE SUMMARY
• Currently working as a Functional Consultant in SAP Sales and Distribution, Infosys Bangalore
• Nearly 44 months of experience in Enterprise Solutions – Finacle (Infosys Core Banking Solution) and
SAP – Enterprise Portal
• Took one year sabbatical to do Masters in Business Administration (IT Management) from S.P. Jain Centre
of Management, Dubai and Singapore
WORK EXPERIENCE

Infosys Technologies Limited, Bangalore Aug 2004 – till date

Functional Consultant in Enterprise Solutions (SAP – Sales & Distribution) May 2009 – till date

Client: APPLE Incorporation, US

Functional consultant in Enterprise Solutions (SAP – Sales & Distribution)
• Part of the SAP offshore support and maintenance team for the time and material project by APPLE
• Handled change requests along with enhancements

Client: DHL Singapore

• Pioneered, analyzed and developed a Mass User Maintenance tool for SAP Enterprise Portal
o Tool helped the client to increase efficiency of various projects by 25%

Software Engineer Aug 2004 – Aug 2008

Client: DHL Singapore

Techno-functional lead in Enterprise Solutions (SAP – Enterprise Portal)
• Engaged in diverse roles including system study, requirement analysis, high and low level design, use case
preparation, development, testing and reviews
• Successfully mentored 12 member-team developing customer self-service billing information application
“EzyBill 2.0” worth USD One million
o Coordinated directly with client to identify business requirements and proactively addressed change
request
o Enhanced client relationship; Client has increased business by USD 0.2 million during the financial year
2008-09
• Reduced project defects by 30% by designing the Defect Prevention model; Currently usage of this
model has reduced application defects by overall 80%

Client: HPB, Croatia

Technical lead in Enterprise Solutions (Finacle)
• Initiated and presented high and low level design specifications, on a Euro One million Fixed budget project
of Finacle customization for HPB
• Mentored resources on techno-functional aspects of project
• Elicited requirements for two major banking modules: Card Management System and Post Office file upload
• Fully owned and delivered on time CMS and PO Files with zero defects

Client: DBS, Singapore

Developer for the referral infrastructure project in Enterprise solutions (Finacle)
• Actively conducted requirement gathering, high and low level design documents, code walkthrough,
coordination and support
• Worked as a Configuration controller for the project hence helping version control

EDUCATION
Global Masters in Business Administration, S P Jain Centre of Management, Dubai and Singapore
Major: Information Technology Management May 2008 – Apr 2009

Dissertation - M-commerce: Opportunities in mobile marketing and advertisements

• Analysed shift in trend of business from e-commerce to m-commerce
• “Marketing and Advertisement” business of different Telecom markets
Siegend LLC, Dubai
• Developed a marketing plan for the launch of customized Customer Relationship Management (CRM)
application - “SugarCRM” specific to the small and medium real estate market in Dubai
o Took a phase wise approach in devising the marketing plan aimed at bridging the gap between the
product offerings and the current scenario along with providing suggestions and recommendations
o Mapped core CRM requirements of the clients to the capabilities of the firm’s customized CRM Solution
o Performed business development activities, explored the SME market and understood their CRM
requirements
• Earned the “Best Presentation Award”

Bachelor of Technology, Aligarh Muslim University, ALIGARH

Major: Electronics July 2000 – June 2004
• Was in top 5% of class; Was awarded branch up-gradation after first year from electrical to electronics
EXTRA-CURRICULAR
• Editor for SPJCM college IT Magazine – ‘ITerate’
• Obtained two years of professional training in Classical dance and music from Prayag Sangeet
Samiti, Allahabad
• Winner of singing and dancing competitions at many professional and college levels. Through-out stage
performer along with organizing various school and inter-college fests and events
• Other interests include mimicry, travel, swimming, Table-Tennis, badminton and composing poems