Transactional &

Transformational
Leadership
Central Questions:
1) How do leaders create and sustain
change?
2) What style of leadership is needed to
motivate people to undertake change?
Transactional Leadership
Based on the concept of exchange
between leader and group members
Leader provides resources and rewards in
exchange for motivation, productivity,
effective goal, or task accomplishments
2 Forms of
Transactional Leadership
Contingent Reward
Positively reinforce appropriate behaviors
Negatively reinforce inappropriate behaviors
Highly ineffective and/or satisfying to all
Management by Exception (MBE)
Active MBE: monitor groups and correct
mistakes
Laissez-Faire MBE: leave group alone and
only interact when there are challenges
The Downside of Transactional
Leadership
Low expectations
Minimal accomplishments
Low levels of satisfaction
Focus is on short-term, immediate
outcomes only
Transformational Leadership
The ability to get people to want to change
and to lead change.
3 Elements of Transformational
Leadership
1) Inspiration and Charisma
2) Intellectual Stimulation
3) Individual Consideration
Inspiration and Charisma
Create an emotional bond between leader
and group

How can you do this?
Intellectual Stimulation
Challenge the group to identify and solve
challenges (out of the box)
Individual Consideration
Develop appropriate personal
relationships with members
Treat members differently but equitably
Summary
1) Inspiration and Charisma: builds and sustains
an emotional bond that overcomes the
psychological and emotional resistance to
change
2) Intellectual Stimulation: provides the new
solutions and innovations that empowers
members
3) Individual Consideration: encourages
members because they actually know the
leaders
Transcendent Leadership
We are all connected. Humankind is
not divided by false distinctions such
as race, gender, or even culture but is
one species with a multitude of
histories and experiences.
Transcendence involves
1. A climate of trust by walking the talk
2. Information sharing transparency and
disclosure
3. Meaningful participation in all aspects of the
event
4. Collective decision making Consensus
5. Protecting and valuing divergent views
6. Redefinition of roles Associates

The Transcendent Leader
1. Reflective
2. Value-Centered
3. Global in perspective
4. Facilitator of dialogue and deliberation
5. Open-minded
6. Service above Self
Summary
Transactional = Give something to get
something
Transformational = Go beyond self
interests for the good of the whole
Transcendental = Service above self
To Rule or Govern is easy To Lead is
Difficult.